The Pelham London - Starhotels Collezione
Location: 15 Cromwell Place, London, gb
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
The Pelham, nestled in South Kensington, offers boutique stylish rooms with a blend of antique and modern furnishings, air-conditioning, and flat-screen TVs. Each room is uniquely decorated, ensuring a one-of-a-kind stay for every guest.
Culinary Delights
Indulge in exquisite dining at La Trattoria by Alfredo Russo, a Michelin-starred chef's restaurant within the hotel. Enjoy freshly sourced Italian cuisine paired with organic wines and champagnes. The hotel's wood-panelled drawing room and library are perfect for relaxing with afternoon tea.
Prime Location
Conveniently located near South Kensington Tube Station, The Pelham is a short walk from iconic attractions like the Royal Albert Hall and the Natural History Museum. Explore Hyde Park, Kensington Gardens, and Notting Hill, all within easy reach. Experience luxury and convenience at The Pelham - book now for an unforgettable stay.
Important Information
Only Junior Suites and Executive Rooms can accommodate an extra guest by adding a roll-away bed or a sofa bed. This request is subject to availability and and costs GBP 45 per night. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. Different cancellation policy will apply for bookings of 7 nights or more. When booking more than 5 rooms, different policies and additional supplements may apply.
The Hotel reserves the right to verify the validity of credit card requesting a credit card hold (pre-authorization) to the issues. Failure to provide a valid credit card may result in cancellation of the booking. Hotel may apply a new rate in case of re-bookingGuests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Soundproof rooms
- Ironing service
- Non-smoking throughout
- Board games/puzzles
- Concierge service
- Pet bowls
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Happy hour
- Supervised childcare/activities
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Vegetarian menu options available
Rooms Available
-
Executive Double Room
Our executive rooms are individually designed with a contemporary edge and English charm. Surrounded by delightful colors and textiles with elegant furnishings, all the rooms come with a fluffy robes and slipper, a fully stocked mini-bar, an LCD TV, Marshalls Bluetooth speaker, Exclusive linen and Penhaligon’s bathroom amenities, and many offer fabulous views overlooking South Kensington. This room has a King Size bed with the ability to be made into a twin bedded room if required. One extra fold- out bed can also be accommodated in this room type, and can sleep a maximum of 3 people. These rooms are spacious from 28 to 30 square yards (301- 322 square feet)
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Free gym access
- Concierge services
- Hand sanitiser
-
Deluxe Double Room
Our Deluxe rooms are the largest of our Queen bedrooms. Each individually designed and features all of the luxuries one would expect from a five-star hotel- fluffy robes and slipper, a fully stocked mini-bar, the finest handpicked furnishing, an LCD TV, Marshalls Bluetooth speaker, Exclusive linen and Penhaligon’s bathroom amenities, with some having a view across beautiful South Kensington. Deluxe rooms are approximately 23 square yards in size (272 square feet)
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Free gym access
- Concierge services
- Hand sanitiser
-
Junior Suite
The largest of the king-size rooms, the Junior Suite has floor to ceiling windows with views overlooking the bustling South Kensington district. It features air conditioning, soundproofing, a mini-bar and a flat-screen TV. There is also an private bathroom with complimentary toiletries. Please note that the unit also offers an option for twin beds. One extra fold-out bed can be accommodated in this room type.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Air purifiers
- Free gym access
- Concierge services
- Hand sanitiser
-
King Suite
The Pelham’s Luxurious King Suite impresses on first sight. It has an enormous, opulently furnished drawing room with floor to ceiling windows and some of the Pelham best views overlooking South Kensington. The King bed master suite can be closed off for privacy, creating a separate lounge seating area and the double sink bathroom is fashioned from granite and oak. Among the many features of this beautifully appointed suite are a wide range of amenities like fluffy robes and slipper, 24hrs room service, welcome amenities, fresh flowers in room upon arrival, prestigious Penhaligon’s bathroom amenities, complimentary breakfast, high speed internet access, large writing desk, 2 Flat screen LCD televisions and shoeshine service .
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Free gym access
- Concierge services
- Hand sanitiser
-
Executive Room
1 King Bed
301 sq feet
Internet - Free WiFi
Entertainment - 36-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Frette Italian linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Bidet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Frette Italian sheets
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
-
Mews Suite “Suite Temptation”
A wide range of amenities is offered, like full minibar, 24h room service, pillow menu, welcome cocktail, bottle of Prosecco, 10%off à la carte menu, early check-in & late check-out (upon availability), last generation TV and audio system , ironing service (one article complimentary), shoeshine service, luggage packing and unpacking (on request) and gift upon departure. Private with a separate entrance on Cromwell Mews
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Fruits
- Chocolate or cookies
- Cots
- Socket near the bed
- Smoke alarm
- Free gym access
- Concierge services
-
Cozy Double Room
Each of our Superior rooms have their own unique style. Every room features a Queen-sized bed, writing desk, wireless internet access, Marshalls Bluetooth speaker, and flat screen LCD television. The bathrooms are beautifully designed in granite and oak. Our Superior rooms are approximately 18-22 square yards in size (up to 236 square feet)
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Free gym access
- Concierge services
- Hand sanitiser
-
Executive Triple Room
This spacious room features a luxurious double bed and 1 extra fold-out single bed. There is also a sofa or 2 armchairs, and generous wardrobe space. The rooms have elegant furnishings and most rooms offer stunning views over South Kensington. This room cannot accommodate an extra bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Free gym access
- Concierge services
- Hand sanitiser
Guest Reviews
- Kajsa (8/5): Bekväm - Mycket bra läge Att erbjudas ”optional” ersättning som en slags förtäckt lön till hotellets personal. Känns konstigt att turister ska kompensera för låga löner.
- quirico (9/5): -
- PHILIP (10/5): Perfect hotel for a London experience - The location is just excellent. Close to Kensington Gardens and Hyde Park and Brompton road Knightsbridge area. Lots of great restaurants and pubs and across the road from South Kensington Tube Hotel is quiet and beautifully furnished. Small boutique hotel vibe.
- Jennifer (10/5): Perfection at the Pelham - I LOVE staying at the Pelham, my favourite hotel in London. It is a fantastic home away from home, cosy & luxurious in equal measure and sited in an incredible location, perfectly suited to eat/ shop walk etc. just out the front door in the lovely neighbourhood including 2 amazing (Natural History & V & A) museums within a block waking and the South Kensington tube station just across the street 👍🏻 Everything is easy and very convenient. I love the decor of the hotel and the rooms are beautifully and comfortably appointed. This last trip there I had a slight snafu with my original room (my fault) and the lovely lady at reception (afraid I did not get her name) and the AMAZING Thomas were truly wonderful and helped me move and sort it with kindness and ease. I am so grateful to them and am looking VERY FORWARD indeed to my next stay at the Pelham 👍🏻🫶🏻 Nothing
- Joel (8/5): -
- Claudio (6/5): -
- Wojciech (10/5): Unique hotel - If you would like to feel the spirit of Victorian London including the exceptional kindness of the staff this place is exactly for you! Just on the side of the street opposite to South Kensington tube station. In the building there are so many details preserved you can easily immerse yourself in the history. As for London the room and the bathroom alike were XL. The bed was very comfortable (soft mattress but with sufficient back support), really king size. The bathroom was very clean, stylish with modern insight (eg. two taps but one faucet spout). The ventilation in the room was very efficient (room and bathroom windows and the A/C). In the bathroom you find everything you need. Towels and bed linens were very clean and soft. The room was quiet and rested perfectly every day. You can enjoy also the old library and its interior on site. Dining in or out - its up to you. Kensington Gardens are not further than app a quarter on foot. But... if you do not like how those kind of buildings live, with narrow corridors, wooden "speaking" (just a bit) ceilings, fire doors, slightly slamming (very rarely) with a typical sound, single glazed sash windows, old interiors including furniture may be a modern place is better for you. But if you love or want to experience Sherlock Holmes' times vibe it just throw your hands up and go for a ride!
- Sarah (9/5): - Staff and location. Bess are extremely comfortable. Because it’s an older hotel it can look a little shabby in places but it’s adds to the ambience.
- Samantha (9/5): Super comfortable bed and very friendly staff - Gorgeous old building, sumptuous lounge and cosy bedroom Nothing, although the Cosy room is probably better for 1 than 2
- Fernando (7/5): -
- Markus (8/5): gutes Hotel als Basis für Stadterkundung - gute Ausgangslage für Städtetrip Frühstück könnte etwas vielseitiger sein
- William (10/5): Heaven - The principal asset of this hotel is it's location. It is beautifully situated in the heart of South Ken next to convenient bus and tube lines and the neighborhood has excellent restaurants, cafés, pubs, etc. whithin walking distance for those who like to experience the non-touristy London. And Chelsea is just down the street. South Ken is an upscale neighborhood so it feels very safe to walk around at night. In the past, I've stayed in Soho, Spitalfields, Fulham, Hammersmith and on the Southbank and nothing beats South Ken. The hotel is superb. It's cosy, chic and elegant but not ostentatious. The beds are pure Heaven and the bathroom was impeccable. The staff was professional, welcoming, friendly and helpfull. I didn't stay long enough to find any fault.
- Karina (9/5): Verwachting overtroffen - Goede locatie, vriendelijk personeel en prachtige kamer.
- Ben (8/5): -
- Mahkameh (8/5): -
- Karoly (10/5): -
- Mischa (10/5): -
- Michael (10/5): -
- Michael (10/5): -
- john (9/5): -
- ChrisPilg (10/5): - Everything Nothing
- Fredrik (9/5): -
- sdp150 (8/5): Very enjoyable. - I asked for a quiet room and they managed to facilitate the request. The room was beautifully decorated, and is perfect if you dislike the corporate dull styling on offer at many hotels in London. The staff on Reception and Concierge were very helpful and friendly. The hotel smells delightful. The bed and and pillows are extremely comfortable. I will hopefully stay again. The room was a little too warm, I should have requested a fan before leaving for the evening. It was difficult to access the breakfast buffet when the nearby tables were full and the service was slow probably due to the staff ratio to guests. I ended up sticking with the buffet rather than ordering from the menu. This wouldn't put me off staying at the hotel as there are of plenty of other places to go for breakfast in the area.
- Helena (8/5): Excellent location - Excellent location for South Kensington. Bed mattress needs updating.
- loguercio (10/5): Tutto perfetto - Molto gradito l'upgrade gratuito. Posizione favolosa, vicino a musei, fermate metro e bus, ristoranti
- Gregory (8/5): -
- Anna (10/5): -
- john (9/5): -
- Johanna (8/5): Nice and clean hotel but not quite a 5 star hotel. Room in basement without any view. . - Great location next to south ken tube station, shops etc Location and friendly staff
- Farhad (10/5): -
- Jennifer (8/5): Excellent location. We will stay again - The location was amazing. Rooms were a fair size. Nice linen and towels. Friendly staff. So many restaurants around. One lift for the entire property was insufficient. Housekeeping seemed delayed. Breakfast was average. But these are small things.
- Dhiraj (7/5): Would recommend it for the location, amenities and tariff - Great location Tiny rooms.. sound proofing not great
- Alicja (8/5): -
- Thierry (5/5): Bad service - Location The hotel doesn't have a room service, but they say it does. If you want them to bring you something to your room at 10 p.m., call the room service number. Nobody will answer the phone, so call reception instead. Nobody picked up the phone there either. Finally, the restaurant answered and said, 'We are not the room service.'
- Alan (10/5): -
- RW (8/5): Cute hotel in good location. - The rooms were cute and cozy and they had a very nice breakfast. Staff could have been more helpful with luggage but I find that's quite normal in London.
- Federica (3/5): Albergo non non ha soddisfatto la mia aspettativa - La posizione La pulizia
- esther (8/5): Leuk hotel voor trip met dochter en bezoek aan V&A! - Locatie
- Marco (9/5): -
- Anja (8/5): Würde ich wieder buchen. - Sehr freundliches Personal. Super Lage. Englischer Charme.
- James (8/5): Great weekend all round - Room and location perfect X
- Ritu (10/5): -
- Monica (8/5): - Perfekt beliggenhet rett ved museer og offentlig transport. Svært vennlig og serviceinnstilt personale. Sengene var utrolig komfortable. Litt lytt mellom rommene og gammelt bygg.
- Hannemoss (10/5): Value for money! - Perfect location at South Kensington, very close to public transport, Hyde Park, V&A and Natural History museums, shopping and restaurants in Knightsbridge and Chelsea. Fantastic service & breakfast. Highly recommended!!
- Christopher (8/5): Tasteful, elegant but stylish decor throughout, very friendly and helpful staff, comfortable room and good location. - Tasteful, elegant but stylish decor throughout, very friendly and helpful staff, comfortable room.
- charles Van den Bogaert (9/5): -
- Denise (10/5): -
- pamela (10/5): Looking forward to returning to this gem in S Kensington - Beautiful boutique hotel by the Kensington tube and museum. Incredibly gracious staff. Lots of little touches to make stay special. Nothing
- Xavier (9/5): Een fantastisch verblijf in dit prachtige hotel. - The friendliness of the staff and the warm interior of the hotel. Niks.
- Dominic (8/5): Petit hôtel authentique en face de South Kensington - Mignon petit hôtel sympathique et authentique juste en face de la station de métro South Kensington. Assez étonné que ce soit un hôtel 5* (plutôt petit 4* selon moi). Décoration classique et charmante comme un hôtel du siècle passé. Lobby et salons très agréables et propres. Personnel très cordial et poli (mais pas chaleureux). Très bon petit déjeuner à la carte (mais très cher £27-29) dans belle salle à manger lumineuse et décorée avec goût (La Trattoria) Comme j'avais réservé en last minute, le tarif était intéressant avec petit déjeuner inclus..... mais ... La réservation prévoyait une chambre de 22m² - la chambre était à mi- étage (donc pas d'ascenseur au niveau de la chambre, pas pratique pour les bagages). La chambre faisait peut-être 22m² mais tout en longueur, avec un long couloir de 5 x 1 m entre la salle-de-bains et l'endroit où se trouvait le lit. On perd donc déjà 5m² ! La chambre était cosy mais très sale à certains endroits (inacceptable pour un hôtel 5*) et rideau occultant à une seule fenêtre (réveil à 7h du matin avec le soleil). Salle de bains correcte; connexion wifi pas très performante (j'ai dû passer en 5G plusieurs fois). Attention quand vous recevez votre facture en fin de séjour, les pourboires pour la chambre et le petit déjeuner sont ajoutés arbitrairement sur la note. Je n'ai jamais vu ça autre part mais il paraît que c'est d'usage dans les hôtels 5* de Londres ! On ne vous demande pas votre avis, ces suppléments sont automatiquement ajoutés, mais vous pouvez demander de les retirer si vous en avez l'envie ou le culot (ou si vous estimez que le personnel ne mérite pas... mais qui va avoir le culot de les retirer?) Je ne trouve pas ça très honnête au final.
- Jack (10/5): -
- Susan Margaret (10/5): Charming boutique hotel in a convenient location - The location was charming; the staff were very welcoming and responsive to all our requests. The beds were super comfortable; and the bathroom was large, with two basins and a deep soaking tub and multiple shower heads.
- Claudia (8/5): Great location and friendly staff. - Lovely room and fantastic location. Nothing
- Aidan (6/5): Not 5 star, but good value. - This hotel is not a 5 star I booked it because I got a deal on booking but I guess you get what you pay for. The breakfast is very good and the staff are lovely. The bed and pillows were very comfortable. The room was tiny and for me it is dated, there was a stain in the toilet tiles. I just don’t know how the hotel can have a 5 star rating, it is not a 5 star experience.
- Heli (9/5): -
- Azim (7/5): Pleasant hotel, good location, near underground station. - To the confirmed price for the room, they add Accomodation service charge and restaurant service charge which adds nearly £ 20.00 to your bill. This was rather an unpleasant surprice.
- Hayley (10/5): - It was the perfect London hotel for my sister and I. We only had two days to explore so the very easy access (directly out the front) to both the tube and bus was amazing to quickly and conveniently hop on and off transport. Safety was key for us and we couldn’t have felt more comfortable, all staff members we encountered were extremely friendly and accommodating. Highly recommend!
- Kimberly (9/5): - Lovely staff great breakfast. Comfortable nicely decorated rooms
- cecconi (8/5): Una posizione a Londra fantastica. - Posizione fantastica Letto molto comodo anche se il piumone un po' troppo pesante Colazione molto buona, anche se i pancake possono essere migliorati il bagno forse un po' piccolo e l'armadio non comodissimo, altre volte che abbiamo soggiornato nello stesso hotel avevamo avuto una camera migliore
- Cintia (10/5): -
- Cordelia (7/5): Overall an enjoyable time and good hotel - Nice property and great location The bathroom needed a bit more attention - like the dripping tap and the shower control is so complicated to operate
- angelina (7/5): foi conveniente, pratica, mas nao especial de todo. - localizaçoa boa. nao tem bar. ja calculava porque ja fiquei no tempo da anterior administraçao, mas nessa altura era tudo muito mais cuidado em geral no hotel, muito maior atençao ao detalhe. achei um pouco "run down". nao gostei do pequeno almoço de todo. bastante pobre na seleçao e na qualidade. pao duro. tinha-se de pedir tudo, so traziam um cesto com vienoiserie e mais nada a menos que fosse pedindo. a escolha era pobre de qq modo. a granola estava com sabor a velho, ja retardada, informei o funcionario que balbuciou um OK. sumo nao era natural. uma emlagem de compota ja estava usada... e caro para a qualidade.
- Iain (10/5): Great experience all round - I used to stay a lot when I worked in London and it was just as I remembered and loved it Nothing
- Tiffany (10/5): Excellent staff, service and facilities. We will be back! - Loved the location - loved the common areas - loved having robes and slippers Only complaint is not having a charging port on both sides of the bed.
- Marcel-louis (9/5): Sans faute - Je connaissais déjà mais j’apprécie toujours la qualité de l’accueil
- Gunilla (7/5): - Läget, sängarna. Upplevs inte som femstjärnigt. Begränsat med glutenfritt på frukosten.
- Jens (10/5): Dejligt hotel ligger meget centralt - Meget i møde kommende personale. Dejligt hotel kan varmt anbefaldes. Ingen bemærkninger
- Volha (10/5): - Wonderful place
- Patricia (10/5): -
- Alemani (1/5): - Non tornerò mai più e sconsiglio tutti i conoscenti Pessimo
- Maria (8/5): En general estuvimos muy bien - Todo bien El desayuno en general . Muy lentos mucho desorden me Hubiera gustado más buffet
- CAVEMAT (10/5): Pelham, one night stay - Lovely hotel Cosy clean nicely furnished room, just a standard double but standards good here. Bathroom nicely fitted with chrome and marble; if there was an issue it was the running of taps in the basin and shower, both affected by limescale build up,I notified the concierge. Tv coffee tea minibar all well stocked. Stayed before and will come again, it’s reliable.
- Juergen (10/5): -
- 768bellad (10/5): Love love love - This was a lovely centrally located hotel! Very friendly and helpful front desk/room service/cafe. The rooms are especially charming and English.
- Lynette Lma (9/5): Tasteful, convenient & beautiful rooms near South Kensington tube station - Tasteful elegant interiors, soft comfortable bed and large bathroom with great amenities. The check-in was seamless & we are allowed in a bit earlier than expected. Slightly dark lighting.
- shaunsJ7106WD (10/5): Lovely hotel in a great location. - Really enjoyed our stay at this hotel. Friendly reception for check in. The room was well appointed with a large comfy bed and an immaculately clean bathroom. The communal spaces of the hotel are tastefully decorated with abundant character. The breakfast was tasty and is served to your table as opposed to the communal buffet that a lot of hotels have adopted. We had a lot of time after checking out and Gabriel the concierge ensured we could leave our luggage until we returned and offered to arrange our transport for our onward journey. Overall this hotel impressed us from the service to the feel and we will definitely stay for longer next time and use more of the facilities offered.
- vandenblinka (10/5): Love the Pelham - We are always so delighted and feel at home at the Pelham. This time Gabriel the concierge was extremely friendly, helping us out with change issues, what a great service and made our stay very special!
- ALBERTO (9/5): - e un hotel molto confortevole. Il pavimento della camera non era tutto allo stesso livello,perciò non comodo.
- U8142DPstuartg (6/5): Pleasant, but not memorable - The positive: a UN sourced staff (all friendly and helpful), clean, super location opposite the Underground and museums. The less positive: older building reconfigured as a hotel, more functional than luxury, initial steps challenge mobility impaired. Sparse room belie professional photographic wizardry.
- The Pethericks (8/5): Great location, super clean, but the bed wasn't great - Location wise, it was great for the musuems, and we had a top floor room, with excellent rooftop views. Any despite being quite central, it was very quiet at night. The room was absolutely spotless, and for people who like to sleep in a cool room, the windows opened, and the heating was fully adjustable. The towels were very fluffy and a good size, and the bedding was crisp and clean. The bed itself was odd. Very bouncy, almost like jelly, so any slight movement reverberated throughout the bed. The mattress was so sagged in the middle that I had to sleep on the extreme edge.
- Martina (9/5): -
- Engin (8/5): -
- vico (8/5): -
- Sanaz (10/5): -
- David (6/5): There are better hotels in the area for the price - Great location. Clean property. Friendly staff. Breakfast service was incredibly slow, food was ok but nothing special. For the cost of a one night stay in a “junior suite”, expected more. Just a large bedroom rather than a suite in our view. Hardly any tea/coffee supplies.
- Abdullah (10/5): -
- Hayley (10/5): Perfect stay - The staff were great and helped with our luggage. We only booked a cosy room but it had plenty of space for 2 and was towards the back of the hotel. Really comfy bed, robes and soft pillows. Nothing, it was perfect
- Marino (10/5): -
- Michelangelo (10/5): Ottima posizione. - Struttura bella e accogliente. Staff disponibile e gentile. Da rivedere la colazione non si capisce cosa è incluso e cosa extra.
- Klaassie (7/5): - De locatie was prima en de ambiance was ook goed. De prijs van een junior suite is naar verhouding van wat je krijgt aangeboden veel te hoog. Het is een middenklasse hotel met enkele dure suites, maar de service is afgestemd op de middenklasse. De suite was klein en een douche in een bad is niet wat ik verwacht had. De matrassen waren zo zacht dat je er in wegzonk en de opbergkastje waren een beetje weggemoffeld in hoekjes.
- Ann (8/5): -
- Stefan (9/5): Jättebra hotell men bästa läget - Trevligt mindre, äldre hotell. Bra standard och bra service. Kaffemaskin på rummet bra. Perfekt läge. Bodde här för 5:e gången👍 Safe fungerade ej annars allt bra.
- Ksenia (8/5): -
- Grant (9/5): -
- Jan (9/5): -
- beatrice (8/5): - The room is tiny but Very cute, and the bathroom is rrlatevly relatively big! Great bathtub Just one small thing, the roof was not perfectly isolated, and we could hear a lot of creak noise from the People above walking
- Joerg (10/5): Tolles Hotel, perfekte Lage. -
- susanna (8/5): -
- Sarah (1/5): -
- valentinacF6019OW (10/5): Stylish English vibe, Central connected location, friendly service and good food and breakfast - Great and convenient location, in front of the Underground station, friendly service, and love the vintage vibe of the old English houses…avocado on toast for breakfast is super! I would go back and stay again at The Pelham when back to London. Thanks Gabriel!
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