Four Seasons Hotel New York
Location: 57 East 57th Street, New York, us
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Indulge in studios and suites with breathtaking city views and natural light.
Spa and Wellness
Relax and rejuvenate at our onsite spa with 10 treatment rooms and state-of-the-art facilities.
Prime Location
Nestled on “Billionaire’s Row”, our hotel offers easy access to Central Park and top shopping destinations.
To experience unparalleled luxury and convenience, book your stay at Four Seasons Hotel New York today.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Pets allowed
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Concierge service
- Allergy-free room
- Kid meals
- Baby safety gates
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Key card access
- Mobile app for room service
- Supervised childcare/activities
- ATM/banking
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Garage
- Health or beauty spa nearby
- Vegetarian menu options available
Rooms Available
-
Suite, 2 Bedrooms (Manatthan, 2 King)
2 King Beds
Individually decorated room
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels and pay movies
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- HDTV
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe King Studio
The spacious suite offers air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Accessible Central Park Suite King
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Presidential Suite
This suite features a fireplace. The spacious suite provides air conditioning, a mini-bar, a terrace with city views as well as a private bathroom featuring a walk-in shower.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Fireplace
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Junior Suite City View Upper Floor
Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as city views.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Central Park Suite King
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This suite is air-conditioned and has a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a safe deposit box.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Manhattan Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This suite is air-conditioned and features a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area, as well as a wardrobe.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Royal Suite
The spacious suite features air conditioning, a mini-bar, a terrace with city views as well as a private bathroom boasting a walk-in shower.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Terrace
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Manhattan Two Bedroom Suite
This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Junior Suite City View View Accessible King
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. This wheelchair accessible suite features a mini-bar, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Ty Warner Suite
This suite's special feature is the fireplace. The spacious suite provides air conditioning, a mini-bar, a terrace with city views as well as a private bathroom featuring a walk-in shower.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Fireplace
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Terrace
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Junior Suite City View King
Offering panoramic views of Manhattan, the Cosmopolitan Junior Suites feature custom furnishings such as a handmade king pedestal bed, a custom-made cerused oak desk, Japanese Tamo Ash furniture and a separate makeup area finished in English Sycamore with custom mirrors and seating. The Italian marble bathroom has BVLGARI amenities. The suite also features walk-in closets, ziggurat ceilings with variable lighting, wool carpet and 1 curved-screen TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Junior Suite Central Park View King
Offering panoramic views of Central Park, Billionaire's Row and Hudson River, this suite features custom furnishings such as a handmade king pedestal bed, a custom-made cerused oak desk, Japanese Tamo Ash furniture and a separate makeup area finished in English Sycamore with custom mirrors and seating. The Italian marble bathroom has BVLGARI amenities. The suite also features walk-in closets, ziggurat ceilings with variable lighting, wool carpet and 1 curved-screen TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Manhattan Junior Suite
Offering views of Manhattan and Billionaire’s row, this suite features custom furnishings such as a handmade king pedestal bed, a custom-made cerused oak desk, Japanese Tamo Ash furniture and a separate makeup area finished in English Sycamore with custom mirrors and seating. The Italian marble bathroom has BVLGARI amenities. The suite also features walk-in closets, ziggurat ceilings with variable lighting, wool carpet and 1 curved-screen TV.
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Bathrobe
- Desk
- Seating Area
- Dressing room
- Slippers
- Sofa
- Accessible by lift
- Smoke alarm
-
Junior Suite Central Park View Upper Floor King
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This suite is air-conditioned and has a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a safe deposit box.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Central Park Suite King with Terrace
The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a tea and coffee maker, a seating area, a flat-screen TV and a terrace. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Gotham Suite
The fireplace is a top feature of this double room. The spacious double room features air conditioning, a mini-bar, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Fireplace
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Dilly (10/5): Would definitely come again - Everything Nothing not to like
- Emmanuel (9/5): -
- John (10/5): Enjoyed my stay - Great hotel, very clean and comfortable. Would recommend.
- Dr Esme (10/5): Just one night, but an amazing and relaxing stay - Location, the cleanliness of hotel and the very friendly front staff. Nothing
- ArthurArruda (8/5): -
- John (10/5): Enjoyable - Great hotel, very clean and comfortable. Would recommend.
- obada (10/5): -
- Ana (10/5): -
- Stanislav (10/5): -
- Jason (10/5): The team is what makes this place special. - Staff are excellent from front desk to room service to waiters at breakfast. Loved my stay there. Price is punchy, but no regrets.
- ahmet ufuk (10/5): -
- Nicholas (10/5): We had an amazing time and I would stay again but very expensive - Beautiful Hotel , great location , spotlessly clean Nothing
- Marina (9/5): -
- Angel (10/5): -
- Mert (9/5): -
- Klaus-Günter (8/5): -
- Lillian (10/5): Exceptional -
- Murat (8/5): Very good -
- Tom (10/5): - Excellent
- Pavlos (10/5): Exceptional -
- Anastasios (10/5): Exceptional -
- Anastasios (10/5): Exceptional -
- Harold (10/5): Exceptional - Amazing
- Nat (6/5): Great hotel, misleading view - Great hotel, but the “city and park view” room did not have a park view. See photos below. That was disappointing.
- Angelo (10/5): I will return! - My stay was short business as usual I was only in NY on business, as for my room and the hotel it was excellent in everyway possible..
- Saud (10/5): Exceptional -
- ashley (10/5): Wonderful - Cleaned and comfortable to stay
- Timothy (10/5): - Wonderful
- David (10/5): - The hotel is second to none. The staff are exceptional here.
- Eero (10/5): Great Location, Great Service - As always, great service, great location.The hotel is perfectly situated and all of the staff are fantastic.
- Verified traveler (10/5): - Loved everything about our recent stay. My daughter loved the milk and snacks that awaited her before bed one evening! Very nice touch.
- Ricardo (10/5): Don’t Stay anywhere else but the Four Seasons! - The Four Seasons in NY was truly amazing! As someone who has stayed at Four Seasons properties before was expecting a certain type of level for service and they surpassed it by light years ahead. From the Doorman Big Ed helping me get a car right away because he saw me with my daughters, wife and mother in law in the cold. He always made sure we were taken care of to Chris the Bellman who brought all of our bags up and literally set up our things right where we wanted them. It was truly an amazing experience and I thank everyone there for their wonderful expertise and amazing suggestions. The Guerrero Family had the time of their lives!
- Verified traveler (8/5): - The elevators were broken so we had to wait 10-15 min per ride. Also the house staff were not too friendly or helpful. Our drivers to and from the airport were awesome and once concierge Allen was great.
- Michelle (10/5): - The Four Seasons NYC was absolutely amazing! The room was huge and fabulous, and the service was over the top! The location was within walking distance to Central Park, Times Square, and the Macy’s Thanksgiving Day parade. My family of 4 had a wonderful time!
- Ferdinand Martin (8/5): - Very good
- Verified traveler (10/5): - スタッフの対応がとても丁寧でした。
- Tamra (10/5): Loyal guest - I am a “regular” guest at this Four Seasons. I love the location, amenities, good restaurants and bar. The staff is attentive and helpful. The hotel meets my high expectations.
- Anne (10/5): Lovely break in New York city - The staff at the four seasons constantly look for ways to make your stay even better. Lovely big room very comfortable.
- Verified traveler (10/5): - Good location friendly staff, spacious and modern rooms
- Verified traveler (10/5): - Very clean and friendly staff at hotel, they accomodated all the requests
- S (10/5): - 素晴らしい滞在ができました。
- Verified traveler (10/5): - Great location, super clean, wonderful service...The Four Seasons never fails to impress!
- Verified traveler (8/5): 値段の割にサービスは低い - 部屋は広くて清潔だったので快適にすごせましたが、サービスは日本のビジネスホテルの方が気遣いもあり良いと思いました。 シャワーは水圧もあり、快適です。 ニューヨークの中心に位置しているので、主要な場所へは歩いて行け、場所は便利な場所でした。
- Verified traveler (2/5): - Very disorganized, not as professional as they claim to be. Overall very big disappointment. When you have stayed at places like Taj Mahal Palace Hotel (Mumbai) and Leela’s Palace ( Delhi) you realize how behind North America is in comparison to other parts is the world.
- Richard (10/5): Never a bad stay! - One hundred percent perfect!!!!
- Jim (10/5): - Wonderful facilities, close to attractions , staff couldn't be more attentive
- James (2/5): I should have stayed at the Park Hyatt - The hot tub was out of order. The room service was over an hour and the hotel transportation, promised was denied because a staff member said the hotel doesn’t travel to Penn Station. I would never recommend this hotel or stay there again.
- Etai (10/5): פשוט לחזור - חוויה מדהימה! השירות היה מעולה, כולם היו מאוד נחמדים והאווירה מאוד יוקרתית. המיקום פשוט מדהים במרכז העיר קרוב לסנטרל פארק. ולתחנת מטרו
- Sandra (10/5): Phenomenal - This hotel is new and very nice. Wonderful service, friendly staff, great food. Really good meeting spaces. Excellent location, convenient to everything. It was just a very comfortable stay. Good job
- bbmiami (8/5): - Great experience at a great location. Concierge and front desk staff were very pleasant and helpful.
- Verified traveler (10/5): - An amazing stay. Highly recommended
- Verified traveler (10/5): - Always a great stay here
- ボスっち (10/5): 部屋の広さが抜群でした - お部屋の清潔感も、広さもとてもよかったです。ただ、このクラスのホテルなので、お部屋にフリーのウオーターが付いてなかったので、フロントに聞いたら、本来はジュニアスイートにはついてないとか。でも、同じクラスの他のホテルにはこのレベルの部屋ならついてますよ～と言ったら、フリーでお部屋にもってきてくれたので感謝してます。ボトルウォーター以外は、よかったです。コンシェルもとても親切で抜群な対応でした。
- Ann (10/5): - The Four Seasons is outstanding! The staff are so courteous, it really made our stay enjoyable. The rooms are unbelievable. We stayed in a Junior Gotham Suite. The location is nice, right near shopping. I would highly recommend this hotel!
- Verified traveler (8/5): Great Room but staff is mediocre - The room was fabolous, absolutely nothing to complain. But the lady at the front was slow regarding check in. Moreover, when i checked out, I was overcharged for services that I did not use. Very upsetting.
- Brandon (10/5): Awesome property - All that you would expect from a four seasons property. Friendly knowledgeable staff, great accommodations.
- Verified traveler (10/5): 娘へのプレゼント - かつてニューヨークに住んでいたころは、ザ・ガーデンにはお茶によく来ていて、ホテルのエントランスから続く神殿の中にいるような空間がとても素敵でいつか泊まりたいと思っていたホテルでした。 今回のニューヨークは、かつて住んでいた頃は生まれていなかった娘にニューヨークを見せてあげるためのものでした。このホテルを選んで大正解でした。高級感が漂うのにスタッフの方々はとても親切でしたし、お部屋は最新式の設備が整い、とても広くて清潔でした。リセプションの場所が奥まっていて、エントランスに人が溢れていないので、気ぜわしさがなくホテルに戻った瞬間、リラックスモードに入れる気がしました。どこに行くにも便利で、5番街で買い物に疲れるとすぐ部屋に戻って休んで、また街に飛び出しました。 今度は家族全員で訪れたいと思います。
- Verified traveler (10/5): Great location! Great hotel! - Great location! Great hotel! The concierge team was fantastic. Tina really did a great job getting us the reservations we wanted.
- Jeff (10/5): Outstanding as always - Superb
- Laurent (8/5): Poor form - Upgrade to suites overlooking air con outlet stacks, no thanks! Took 3 room changes before finally being offered the suite we had booked but not before being told that we would have to pay more for a room with better views. This hotel prides itself on its views but many rooms overlook service pipes of neighbouring buildings. Poor form from the reception at check in after a long flight. Quite a shock from our trips the previous week to Thailand and Dubai where service is on another level.
- PG (10/5): Sharp - The hotel is perfectly located in New York’s Lexington Avenue couple of blocks away from Central Park and near most of of the city’s nicest restaurants from my point of view. If you usually go shopping this is the best place to stay.
- jay (10/5): Amazing - Great spot!
- Verified traveler (10/5): 40th Birthday celebration for my wife - Very nice and relaxing
- Verified traveler (10/5): - Great stay. Excellent experience. Would definitely stay again for family and business travel. Great location for shopping and for Thanksgiving parade. Near museums and entertainment as well. Hotel staff was one of the best that I have experienced. Overall decor was excellent as well. Definitely worth the price. Great for family travel and shopping. as well.
- Jaime (10/5): First class all the way - After miscommunication with our the original hotel we were booked at we were relocated to the Four Seasons. We checked in at 1030pm tired and stressed. The staff was wonderful, very accommodating making sure we were comfortable and had everything we needed. The room was impeccable, the stay was amazing.
- Verified traveler (6/5): Service Quality Decreased - I am a returning guest of this hotel. I have stayed with the hotel in 2013, 2014, 2015 and 2017. This is the first time I stayed at the hotel after their renovation in early 2017. I have specifically requested for a corner room with brighter sunlight one month before my arrival date, and the hotel staff told me that they will arrange. However, upon my arrival, I was told by the hotel staff that the corner room was not available (I am not sure if they had reserved the corner room for a more important guest), which made me extremely disappointed. I was also disappointed by their service quality that no free bottled water and fruit plates were offered given the price of the hotel (US$1195 per night). We have also requested for a late check-out at 3pm, but such request was rejected by the hotel staff. Personally, I feel the service quality of this hotel has decreased quite a lot.
- Verified traveler (8/5): - The staff is absolutely amazing. Top notch. There was a slight problem in the room, but I already addressed it with the hotel.
- Verified traveler (10/5): - A top quality stay for my NYC experience. Excellent service, location, and quality.
- Verified traveler (2/5): Overpriced with poor MGMT - I'll never stay there again I was charged a fortune for a room that has a TV that didn't work and for room service that was terrible
- Raisa (6/5): Mixed Review: Lovely and Lacking - Certain aspects of the stay were absolutely lovely, while others were lacking. Lovely- My (now) husband and I were eloping. We checked our bags and car in early, so we could prepare some last minute details. The concierge made the encounter quick and easy. We wanted to use the restroom before heading out of the hotel and were pointed in the right direction. Lacking- Then we encountered another employee of the hotel who inquired where we were heading. We explained we were checking in early and wanted to use the restroom. She then announced, "Oh you're allowed." Just a weird thing to say, coupled by the weird fact that she didn't make eye contact with us while speaking to us. It came off as really haughty. We ignored her, because we were too excited about our special day. But so rude! Lovely- Upon asking why were in the city, we informed the lady checking us in that we were eloping in just a few hours. We were offered the house car, given a bottle of Prosecco, and our dinner reservations were made for us. These were sincerely lovely gestures. Thank you to those involved! Lacking- As we prepared to check out of the hotel, we were told our car was waiting at the 58th St entrance. After about 10 minutes of waiting for our vehicle, we were told it was actually at the 57th St entrance, and left to carry our bags across the hotel. This was kind of embarrassing and left us feeling like undesired guests. Wanted to make this an annual experience, but it's not worth the $.
- Emmeline (10/5): - The only problem we had was that the reservation from Hotels.com did not show up in the hotel system and we had to wait on hold for 45 minutes while standing in the lobby for Hotels.com to contact the hotel and figure out what was going on.
- chad (10/5): Just a fabulous experience. - This has to be one of the best experiences we have ever had at a hotel. The staff is unimaginable - just great people. I wrote down some names to write an email about because of the help and overall comfort. If you're coming to New York city, you need to make this your mainstay.
- Verified traveler (10/5): Great hotel - Great‼️‼️
- Robert (10/5): 5 Star Hotel 1 Star Valet. - Wonderful stay as always. However, for the first time ever there was an issue getting our car brought around. It was a Saturday morning around 9:45am when I called down for the car. The streets were quiet and we were the only people waiting for our car. We waited until 11am for the car to show up. The Doormen were embarrassed and called several times to check on the car and each time were told it is just around the corner. I think they need to contract with a new parking garage that can accommodate all the business they have taken on, it was absurd.
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