Heart Hotel Milano

Location: Piazzale Principessa Clotilde 10, Milan, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Emergency cord in bathroom
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Security alarm
• Key card access
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Bulk dispenser for toiletries

Rooms Available

• Double Room

  Fitted with wooden furniture, this room has a tiled floor, air conditioning and a safe.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shower chair
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Double Room Single Use, Balcony

  1 Double Bed

  237-sq-foot soundproofed room with a balcony

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Food & Drink - Minibar (fees may apply)

  Sleep - A down duvet and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Bathroom emergency pull cord

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Down comforter
  • No cribs (infant beds)
  • Bedsheets provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Bathroom emergency pull cord
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Double Room with Balcony

  The double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Triple Room

  Fitted with wooden furniture, this room has a tiled floor, air conditioning and a safe.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Double Room for Single Use

  Providing free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This single room is air-conditioned and features a flat-screen TV, soundproof walls, a mini-bar and a wardrobe. The unit offers 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shower chair
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Double Room with Balcony

  The double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Nowakowski (5/5): Dobry hotel na krótki pobyt w Mediolanie, głównie ze względu na lokalizację. - Hotel ma bardzo dobrą lokalizację - wygodny punkt wypadowy do poruszania się po Mediolanie, blisko komunikacji, restauracji i głównych miejsc w centrum. Na krótki city break sprawdza się dobrze, szczególnie jeśli większość czasu spędza się poza hotelem. Obsługa była w porządku, zameldowanie przebiegło sprawnie, a ogólny standard pobytu był akceptowalny. Hotel może być dobrym wyborem na 1–2 noce, jeśli priorytetem jest lokalizacja i baza do zwiedzania miasta. Największym minusem był bardzo mały i mało funkcjonalny pokój. Brakowało nawet podstawowej półki lub miejsca na kosmetyki, co przy pobycie dwóch osób było niewygodne. W łazience również brakowało praktycznej przestrzeni do odkładania rzeczy. Brak szafy na rzeczy, więc nie ma możliwości rozpakowania się. Dodatkowo woda z prysznica wylewała się poza strefę prysznicową, a odpływ nie odprowadzał jej prawidłowo, przez co korzystanie z łazienki było mało komfortowe. Minusem była też zepsuta deska sedesowa oraz bardzo małe płyny do mycia, które przy dwóch osobach są po prostu niewystarczające.
• Lincoln (8/5): -
• Johann Krabath (7/5): -
• Claudia (10/5): - Hotel carino e moderno in zona abbastanza centrale, abbiamo raggiunto agevolmente a piedi con una passeggiata di circa 20 minuti piazza Duomo, ben servita anche dai mezzi, fermata del tram sotto l’hotel e metro non troppo distante. Camera particolare, ha il lavandino e la doccia in camera, esterni rispetto a WC e bidet che sono in una stanza separata, io lo trovo molto comodo perché questo permette di prepararsi in due facilmente garantendo privacy a chi utilizza il WC. Staff molto gentile e disponibile, in particolare ringrazio il ragazzo di Alghero di cui purtroppo non ricordo il nome che ci ha accolto per il check in e Sofia che ci ha assistito nel check out.
• Ville0506 (10/5): En väldigt fin och bra vistelse i Milano, rekommenderar starkt - Personalen välkomnade oss utmärkt, hon berättade lite om Milano och alla andra som jobbade där var även trevliga. Det var otroligt fräscha rum med perfekt storlek och sköna sängar, badrummet var jättefint och de städade rummet fint varje dag. Det låg nära metro stationen som bara låg 1 hållplats från centralen. Jag skulle verkligen rekommendera detta ställe! Det finns inte mycket att klaga på förutom att frukosten kostar och inte ingick i priset men det kanske är så på många ställen.
• Oana (10/5): -
• Anne (5/5): Not as good as I hoped, no table or chairs in room, noise from the Tram. The hotel seems cheap - The location is ok, near public transport. Staff were good, polite and helpful but usually just one person on reception. The breakfast looked poor, bad value and lacking variety. It also seems like there's no dishwasher and staff are washing cups by hand. Really noisy. Small cramped room. You have to request any extra you need from the front desk and collect it yourself. Mostly just the noise was the problem.
• Ivan (8/5): -
• elehcim (8/5): -
• Faeg (3/5): worst experience in milan - nothing 1. the staff were rude. every questions I asked the responded with minimum effort even when I asked where is the bathroom they didn't even bother to indicate where it is. 2. the toilet was not clean there was hair all over the toilet seat. 3. there was not enough facilities in the room like boiler, coffee machin ect. 4. there is a bar under the hotel and it is nosy and the windows aren't soundproof, or at least some a shutter to block the noise. 5. it is not that close to the train station as indicated in the hotel page. at least 10 minutes walk. 6. it is not a 4 stars hotel, max 3. so dont raise your expectations. 7. the bathroom sink was literally inside the room with no door or anything to sepearte it as the shower area was so small. the worst experience I have had so far in Milan.
• Zarina (9/5): - The exceptional location makes the trip to a great experience! A ventilation in the bathroom
• Justine (9/5): -
• Matteo (8/5): -
• Harry (8/5): -
• Anne (6/5): - Hôtel à proximité de la gare Milano porte Garibaldi Nous ne pensions pas entendre les trains passer aussi fort . Étrange d’avoir le lavabo de la salle de bain dans la chambre
• Ian (3/5): extremely disappointing, and absurdly expensive for a 2* hotel with ridiculous pretensions of 4. - Friendly staff … welcoming. i have NEVER, anywhere in the world, stayed in a hotel room that had not a single drawer. Living out of my suitcase. Plug in the bathroom hand basin didn’t work. Thinnest, poorest quality towels I have EVER encountered. The whole hotel was interior painted a very dark grey, with poor lighting; felt like walking around a dungeon. No bar; no dining. Breakfast served on tables and stools that were bolted to the floor; felt like a prison ! Hopelessly thin pillows (2”) and no additional ones in the room. 4 stars … really ??? … 2. And almost £300 per night. Really, apart from nice staff, this was a ludicrously expensive rip-off.
• Nikolaos (10/5): -
• maria teresa (8/5): -
• Federica (8/5): -
• Daniel (8/5): -
• Batuhan (9/5): - Konumu çok güzel Odalar biraz küçük
• Lucia (7/5): -
• Daniela (10/5): - Camera spaziosa e comoda. Vicino al centro e con molti servizi vicini.
• Jakub (10/5): - Wystrój, lokalizacja
• Aleksander (9/5): -
• Rinaldo (9/5): -
• Jessica (9/5): -
• Vanessa (10/5): -
• Sophie (9/5): - Personnel très aimable et agréable
• ionut alexandru (10/5): -
• Mihaela (4/5): Cu excepția cazării, a fost bine. - Cu părere de rău, îmi permit să afirm că nu pot fi apreciate condițiile de cazare ca fiind de patru stele. Este un hotel vechi ce necesită renovare pentru a se ridica la nivelul ”stelelor”. Camerele sunt mici, chiuveta este în cameră, pereții holului de la intrare au o zugrăveală de compromis, nu au spațiu pentru mic-dejun, mănânci și lângă tine se șterge cu mopul, micul-dejun se servește pe un placaj și este de la cutii.
• kacinari (10/5): -
• João Lucas (8/5): -
• Helen (10/5): - Clean, fresh and rooms were superb. Staff were very friendly and helpful... not too far from the station but far enough to be away for quietness. Nothing...
• Daniel (9/5): Ich war schon ein paar mal im Hotel und kann es weiter empfehlen! - Frühstück habe ich in der Nähe (Pasticceria) genossen. Frühstück fand ich nicht speziell!
• Chris Gaethke (8/5): Super Lage und für einen kurzen Mailandtrip, perfekt ;) - Lage und Service sind super. Kommen jedes Jahr nach Mailand und es passt jedesmal. Leider hat die Klimaanlage nicht richtig funktioniert und das Be- und Entladen vor dem Hotel ist nicht sonderlich komfortabel zumal man dort jedes Mal von dem gleichen Obdachlosen belästigt und bedrängt wird eine Parkgebühr zu zahlen die es nicht gibt, sollte man sich mal drum kümmern.
• ruhana (7/5): Relatively conveniently located, room was good, staff helpful. - The hotel is 800 m away from the train station, walking distance to Duomo and the Brera districts, as well as metro is close to go Navigli.
• DKop (9/5): -
• Vittorio Maria (9/5): Milano closed to Brera - La posizione è incredibilmente vantaggiosa anche in riferimento al costo della camera ed alla qualità dell'hotel. -
• Rodrigo e Thammy Pimenta (5/5): Razoavel, não parece um 4* - A localização O ar condicionado não funciona, faltou toalhas, duche que não escoa a agua..
• Stephane (1/5): - really awful experience no proper chair for desk no proper breakfast
• ILIAS (9/5): -
• DUSAN (9/5): -
• FILIPPO (6/5): Not a 4 stars - The very convenient position Is really not 4 stars. Beds are not comfortable, horrible pillows and linen. Nothing to drink.
• Olga (8/5): - Good location, good room size, nice and helpful staff at the reception and restaurant. For that price the breakfast is pretty poor, shower has a curtain but you go out of it naked directly to the room
• Pereira Leite (5/5): -
• Monica (9/5): -
• MARINA (9/5): Custo benefício é muito bom ! - Excelente localização ! Camas confortáveis , limpo , porém o Box do chuveiro é de cortina o que não condiz com a qualidade do quarto e não desligam o ar quente e fez muito calor e fomos obrigados a dormir de janela aberta . Sophia nos recebeu super bem , muito educada , acolhedora e com boas dicas ! O café da manhã tem uma proposta diferente e não agrada a todos .
• Roland (9/5): - Sehr schöne Zimmer, mit einem guten Preis-Leistung Verhältnis.
• Silvano (8/5): -
• Bruno (10/5): -
• Sibgha (8/5): - Decent hotel, good value for money, nothing to fault.
• Jesuanne Carla Silva (5/5): Calor excessivo e ausência de ar condicionado - O quarto estava excessivamente quente e não foi possível ligar o ar condicionado devido às regras locais impostas de sustentabilidade. Foram noites desconfortáveis devido a onda de calor que teve no mês de abril. O ar condicionado só pode ser usado a partir de junho.
• Giuseppe (9/5): -
• Viktor (10/5): -
• Luisa (9/5): Ottimo soggiorno! - Ottima posizione, arredo moderno e stanza grande. Per il prezzo pagato e le 4 stelle avrei gradito magari un piccolo aiuto con le valige all’arrivo (almeno tenere la porta). Il pavimento in camera non era molto pulito. Per il resto ottimo, ci tornerei!
• Sasha (9/5): Bon hôtel - je recommande ! - Design, confort et personnel Bruyant - quand le tram passe, toute la chambre tremble et ça siffle fort.
• Liege (8/5): -
• Vinicius (1/5): - Nada Quarto extremamente quente, a equipe do hotel não ligou o ar condicionado central e disse pra abrirmos as janelas para sentir menos calor. Dormimos mal pelo calor e barulho das janelas abertas.
• Monica (9/5): -
• Birgit (7/5): -
• Monika (9/5): -
• Skorniakov (8/5): -
• betemariam (9/5): La struttura ben collegata e confortevole - La struttura è ottima, super centrale e molto confortevole Nessun commento negativo
• thaer (10/5): מומלץ - הכל
• Pere (10/5): -
• Ilaria (8/5): -
• Tobias (9/5): - Das Interieur...alles war sehr sauber, geruchsfrei und komfortabel 👍🤌😊🤗 Liebe den 80er Style...oder halt Anfang 90er Style... Gab nichts zu beanstanden...würde ich immer wieder buchen...🤌😊🤗
• luca (10/5): -
• Oliver Patrick (7/5): Gut für kurzen Aufenthalt - Gute Lage, moderne Ausstattung der Zimmer. Gutes Preis-Leistungs-Verhältnis. Sehr laut während der Nacht. Strassenbahn, Blaulicht und ab 5 Uhr auch rangieren im Innenhof des Hotels. Zudem war es sehr warm im Zimmer und die Klimaanlage lief (noch) nicht.
• Truglio (10/5): -
• Matteo (4/5): - Posizione La colazione non era assolutamente all’altezza, sarebbe meglio toglierla come servizio. Posti scomodi, piccoli, limitata e non di qualità. Mi sta bene se si vuol offrire tale servizio ma allora i prezzi devono essere decisamente più bassi
• Guest (7/5): -
• Valentino (8/5): -
• Jonathan (9/5): A great stay! - The staff were brilliant and created a very welcoming environment - so kind and friendly, big shout out to Sofia for excellent advice/recommendations and help! She was a real credit to the hotel. Fantastic location, modern, clean, well priced and close to plenty of great restaurants. Would recommend and would go back for sure! The breakfast choice was a little limited, and maybe a complimentary bottle of water would be good in a place where the building is a little warm, but nothing major.
• Stefano (10/5): -
• Michael (8/5): -
• Kyoko (9/5): とても過ごしやすいホテル - とにかく綺麗で新しい。そして備品が色々揃っていて助かりました。スタッフはフレンドリーで、親切です。トラム乗り場や、地下鉄乗り場も歩いてすぐでした。 特になし。
• David (8/5): -
• Riccardo (10/5): -
• Fivos (6/5): -
• Riccardo (10/5): -
• Luigi (8/5): - Hotel molto strategico per posizione nei confronti della stazione centrale, le camere non sono grandissime ma dotate di tutti i comfort possibili. Staff molto gentile, educato e professionale, lo consiglio!
• Davide (8/5): -
• FRANCESCA (10/5): -
• Jarna Josefina (7/5): -
• Tamim (10/5): - Great location, good value, staff was outstanding ( thanks Safia)
• Asja (9/5): Ηταν από τις καλύτερες μέρες ησυχίας και άνεσης - Ηταν όλα ικανοποιητικά τέλεια! Δεν εντόπισα κάτι να μην μου αρέσει
• Mohammad (10/5): - Saffiya the receptionist was so attentive and helpful.
• Paolo (9/5): -
• Mohammed (10/5): A Highlight in a City full of Landmarks - I had a wonderful stay. The location is excellent, just a 10–15 minute walk from the 2 main train stations. The staff truly stand out: incredibly professional, friendly, and always ready to help. The room itself was modern, clean, and very comfortable - I absolutely loved it. What impressed me the most, however, was the level of service. I experienced a small issue with the room temperature (which is centrally controlled by the hotel), and not only was it addressed immediately, but the response went far beyond expectations. The hotel manager personally called me, offered a room upgrade, and even included complimentary breakfast. This kind of attention to detail and genuine care for guests is what defines true service levels. If they handle small issues with such dedication, you can only imagine how seriously they would treat bigger ones. I would definitely stay here again and highly recommend it to anyone visiting Milan.
• elena (3/5): -
• Paula (1/5): - Boa localização Pequeno almoço muito fraco. Pão sempre duro o que não se justifica tendo lojas com pão do dia ao lado. No primeiro dia retiraram toalhas de rosto para mudarem as mesmas e nunca mais as substituíram mesmo tendo avisado desse facto na recepção. Noutro dia chegámos ao hotel e o quarto não tinha sido limpo nem a cama feita. A cama tinha o lençol rasgado.
• Tobias (8/5): -
• Julio (7/5): - La ubicación es muy buena El ruido del tranvía y de un pub que hay muy cerca, ya que la habitación daba a la calle.
• Eric (9/5): - The bed was the best i had in 7 weeks travel. The location and nearby food and coffee was also very good.
• Ivan (10/5): -
• Flavia (8/5): -
• Enrico (8/5): -
• Alberto (10/5): -

Photos