Don Raffaele Resort - Guest House

Location: 84 Piazza Municipio 84, Naples, it

Star Rating: 9.8 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:30 PM

Check-out: 10:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Safety deposit box
• Soundproof rooms
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Free wired internet
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite, 1 Queen Bed, Balcony, Sea View

  1 Queen Bed

  Features a private balcony

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Memory foam bed, hypo-allergenic bedding, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free WiFi
  • Memory foam mattress
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided

• Deluxe Double Room, 1 Queen Bed, Balcony, Partial Sea View

  1 Queen Bed

  Features a private balcony

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Memory foam bed, hypo-allergenic bedding, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free WiFi
  • Memory foam mattress
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided

• Deluxe Double or Twin Room

  2 Twin Beds OR 1 Queen Bed

  Individually decorated room

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Memory foam bed, hypo-allergenic bedding, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free WiFi
  • Memory foam mattress
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided

• Basic Double or Twin Room

  1 Queen Bed OR 2 Twin Beds

  Individually decorated room

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Memory foam bed, hypo-allergenic bedding, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free WiFi
  • Memory foam mattress
  • Rainfall showerhead
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Deluxe Double or Twin Room with City View

  Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• Deluxe Room

  The double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• Small Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as an inner courtyard view.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• Suite with Sauna

  This suite's special feature is the sauna. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This suite has a mini-bar, flat-screen TV, sea views, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Tile/marble floor
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Xiaoli (10/5): - The location is great where between Pisa central and old town, all short walk distance. Apartments are renovated, very clean and modern , quiet. Host Laura arranged everything , made our staying and visiting so smoothly ,even if she didn’t show up. Our luggages were left in hall for free after checking out, it’s a big help. Definitely high recommended. Need few hooks in bathroom
• Breda (9/5): -
• Altino (10/5): Right choice to napoli, close to Port - Very confortável Ok
• Annika (8/5): -
• Myldret (10/5): - Lo staff, la posizione Andare via
• Maria (10/5): -
• Stephanie (4/5): -
• Julien (10/5): - L accueil de Marco, adorable et chaleureux. La situation géographique proche de m embarcadère pour les îles, les quartirers espagnols la via Toledo, le métro et le bus pour l aéroport. Literie confortable. Rien
• Duilio (10/5): Vacanza a Napoli - Ottima posizione molto pulito personale molto simpatico e disponibile Nulla
• Я (9/5): Рекомендую - Мне очень понравился сервис !Нас прекрасно встретили ,ответили на все вопросы,порекомендовали отличный вариант досуга (скинули ссылки)-Спасибо Марко !Шикарный вид из окна 😍
• Lingxia (10/5): 非常好！ - 非常好的房间！地理位置超级好，距离地铁站和港口都超级近，房间装修很用心，也很新，非常推荐！房东人也很好，给了我们有海景的房间，谢谢！ 如果毛巾可以换一批新的就更完美了
• Vincenzo (10/5): -
• Diana (9/5): - Posizione, accoglienza, servizi disponibili
• Jacqui (10/5): Marco was amazingly helpful & welcomed us at the start. We loved Napoli. Perfect location. - No breakfast was included in the price but snacks and drinks were available in our room and communal kitchen area. The location was brilliant for getting breakfast out anyway. I couldn't find fault with anything.
• Luisa (10/5): Unvergessliche Momente 🫶 - Wir waren bereits mehrmals in diesem B&B. Was wir besonders schätzen ist die Freundlichkeit und Sauberkeit. Das das ganze B&B mit Herz geführt wird und seit Jahren immer gepflegt und in Stand gehalten wird. Es sieht stets aus wie neu eröffnet. Die Lage überzeugt natürlich auch. Im Zentrum mit Meerblick. Grazie Marco e Team
• Quinn (10/5): -
• Marco (9/5): -
• Marco (8/5): -
• Joseph (10/5): -
• LUDMILA (10/5): Perfektné ubytovanie , cítili sme sa výborne. Kávička a kuchynka k dispozícii boli taktiež super - Lokalita, čistota, parádny výhľad👍 Nič
• Christina (10/5): -
• Petra u Markus (9/5): - Wir wurden sehr herzlich von Marco empfangen. Die Zimmer sind sehr sehr hübsch und der Ausblick wunderschön. Die Lage ist perfekt für einen Neapel Besuch. In Neapel gibt es Straßenlärm, da kann der Vermieter natürlich nichts dafür. Wer empfindlich ist, sollte Oropax dabei haben.
• Dave (10/5): -
• J.P. (8/5): -
• Assisi (8/5): -
• Dario (10/5): -
• LIBERA (10/5): - La pulizia e la centralità nulla
• Alessandro (10/5): -
• Leonardo (10/5): - Basta l'accoglienza del ragazzo che gestisce gli appartamenti per avere il massimo del punteggio! Tutto al top.
• Elisa (10/5): Tutto perfetto - Un soggiorno davvero perfetto! Camera pulita e grande.. la sauna un tocco in piu per rendere la nostra permanenza perfetta. Ma la cosa piu piacevole è stato il proprietario. Un accoglienza cosi calorosa ci ha subito fatti sentire a nostro agio. Ritorneremo sicuramente !
• Leonardo (10/5): La mejor elección que pudimos haber hecho - RECOMENDADISIMO!! Está ubicado en un lugar tranquilo de la ciudad lejos del ruido típico de motos y de gente, pero a la vez en un punto ideal para recorrer de punta a punta todo sin quedar agotados, también frente al puerto ideal para tomar los ferrys a Capri, costa amalfitana, etc sin perder tiempo. El octavo piso (con ascensor) nos permitía una vista estupenda del castel nuovo, la península de sorrento e isla de Capri a lo lejos. El trato del recepcionista Marco fue fenomenal muy cálido simpático y atento a todo, se nota que es un tipo que ama lo que hace siendo un gran complemento para nuestra experiencia en el lugar. La habitación amplia con todas las comodidades. La estructura cuenta también con una cocina de uso común muy equipada y limpia. Servicio de limpieza diario. Todo correcto. Es uno de esos lugares donde al finalizar la estadía da pena irse jeje. Gracias Don Raffaele resort y a su gente por la gran experiencia. Todo más que bien!! Ninguna queja al respecto
• Babetto (9/5): -
• Agnes (10/5): - 10/10. Marco is exceptional and the guest house is perfect (location, cleanliness, interior).. Recommended 100%.
• Jaana (9/5): -
• Núria (8/5): -
• Ayman (9/5): -
• Csaba (4/5): A szállás jó választás, kivéve az 1-es szoba. - A szállás nagyon jó helyen van. A szoba tiszta volt. A fürdőszoba kifejezetten szép. A szoba felszereltsége elégséges. Az ára megfelelő. Először Revoluton keresztül foglaltam a szállást. Érkezésünk előtt próbáltam velük a kapcsolatot felvenni a honlapjukon elérhető üzenetben, valamint a honlapjukon megadott a email címükön, SMS-ben és WhatsApp-on. Választ egyikre sem kaptam! A megadott telefonszámot nem vették fel! Ezért lemondtam a foglalást a Revoluton. Ezután tettem egy próbát Booking-on keresztül. Befoglaltam újra és az ott megadott booking-os email címre írt kérdésemre végre jött válasz (egy robottól). Ezek után egyszer sikerült Marco-val telefonon beszélni, így maradtam ennél a szállásnál. Az 1-es szobát kaptuk, ami olyan zajos a lifttől, hogy nem lehet aludni. A klíma szintén zajos, de az kikapcsolható, ha már nagyon zavaró. Ehhez jön a hűtő, ami szintén felkeltett vagy háromszor éjszaka, de azt is sikerült végül kikapcsolni. Írtam ismét egy levelet az első éjszaka után a booking-os email címükre, de arra már nem kaptam választ. A személyzettel az érkezésünket kivéve, egyszer sem találkoztunk. Az 1-es szobát nem ajánlom senkinek.
• Michele (10/5): - Tutto, in particolare la visita mozzafiato e la disponibilità e gentilezza di Marco Nulla
• ΓΕΩΡΓΙΟΣ (8/5): - Πολύ ωραία τοποθεσία κοντά σε μετρό και λεωφορείο για αεροδρόμιο. Το προσωπικό τα αγγλικά που μίλαγε ήταν βασικά. Επίσης δε τους ξαναείδαμε πέρα από το τσεκιν
• Elena (9/5): Bellissima camera, pulita, silenziosa ma vicina a tutto, e la cordialità e l accoglienza di Marco, i suoi consigli sono - Sicuramente la posizione,vicino a tantissime attrazioni, la pulizia , e la vista mare!!! Nulla!
• Martin (8/5): Fantastico up the chels - Marco was a fantastic host amd the sauna was great
• Babetto (9/5): - quiet, cleanless, location
• Cristina (7/5): - friendly employee, central location sauna didn't work, we reported this a few times during the stay. Every time we would turn it on the energy would go down in the whole apartment. It was relatively noisy in the room due to the traffic.
• Agustina (7/5): -
• ALEJANDRA (9/5): - Limpio, cómodo, bien ubicado, Marcos muy amable, la cafetera con cápsulas a disposición, La calefacción mediante aire acondicionado no es de mi agrado
• Evangelos (9/5): - Η θέα, η ευγένεια του προσωπικού, το ότι ήταν κοντά σε σταθμό του μετρό και σε στάση του Alibus για το αεροδρόμιο.
• Berna (7/5): -
• Martin (8/5): great location at the port, the "suite" beautiful in size & 2 balconies - but very noisy outside - the location is absolute great - directly at the main cruise terminal & opposite from Castel Nuovo ... everything near by & also public transport, if needed & ferry to islands, airport bus, size & view of the room incl. 2 balconies, included coffee ... also big benefit is MARCO, he is very nice at arrival ... great guy! - during the stay via WhatsApp (i never needed & tried) available. If the price match again in that way, I would definitely stay there again at next Napoli trip. it is always loud, only 1-2 hours in the night, but this is the location as well often the bad smell outside ... you must be aware of that (for me it was clear - but others & first time Napoli, it could be disappointing) - bath of the apartment needs renovation (not a lot, but some parts) - new bed as well & only Italian TV .... ok we are in Napoli, but there come international business traveler as me. Also more cleaning for more days stay is needed (especially refill of things, not only towels).
• Samuel (8/5): People have to remember that Naples is an old city. The gentlemen who handle the calls was very informative and helpful. - The location was great. The size of the bathroom. The view of the port and castle. The sink in the bathroom was broken but functional. The stem of the faucet was loose.
• Eliza (9/5): -
• Rebecca (10/5): -
• Lie-Fen (6/5): - Location is good. Some noises from upper floor or the elevator.
• Marcury (10/5): -
• Marco (10/5): -
• Andrea (9/5): - Accoglienza, assistenza, tipologia camera e rapporto qualità prezzo Nulla da segnalare. Ottima esperienza
• Caterina (10/5): -
• Mami (10/5): -
• Zoltán (10/5): -
• Ian (10/5): Fantastic Naples - Great location. Very helpful host. Thank you for a great stay. Nothing to dislike in this accommodation.
• Fangzhou (9/5): -
• Edoardo (8/5): - Struttura comoda, staff disponibilissimo!
• maria teresa (10/5): tornerò sicuramente - La struttura è curata, silenziosa e dotata di ogni comfort. La camera era impeccabile per pulizia e ordine. Particolare merito a Marco sempre cortese e attento alle necessità degli ospiti. Una struttura che merita pienamente la mia raccomandazione.
• Anna (9/5): -
• Caroline (10/5): Was so nice and will be back - The location was brilliant . It had a fab view of the port and Cashel . The girl in reception was very nice and helpful . We got there early and had no problem leaving our bags in the room . Fast to get back and help with any questions we had . Will be back . Nothing
• Bequet (9/5): -
• akuma (10/5): -
• Paola (9/5): Ci siamo trovati molto bene. Abbiamo anche potuto lasciare il bagaglio e riprenderli la sera quando siamo partiti - Elegante, pulita,luminosa Staff gentilissimo, anche se non c’è una vera e propria colazione , ci sono a disposizione caffè e biscotti o cornetti confezionati, acqua a disposizione e anche le monetine per l’ascensore 😁 Nulla
• 幼平 (10/5): -
• Orla (8/5): Super clean and spacious room in secure building that's well located. - Location at the Port great, and also means easy access to the old town area on one side and the theatre area on the other. It felt secure and safe. Marco, who manages the rooms, is really efficient and helpful, and is actually there for book in, which I like. This was our third short stay over 2 years, and I'd stay again next time in Naples. We had the room overlooking Port and the castle ruins, and it's a great size. Coffee Tea and snacks area in the reception very handy in the morning. Nothing to say here.
• Preda (9/5): - Great location !!! Nice staff !! 👏👏👍
• Karen (10/5): -
• Alexandra (9/5): Very nice host and nice location with good connections. -
• Mario (10/5): -
• Brigitte (9/5): - L accueil de Marco excellent. L emplacement très bien. Tout est fourni pour un petit déjeuner de dépannage. Les chambres sont au 8e étage d un grand immeuble où il y a d autres résidents et bureaux
• Marjolein (8/5): Mooie locatie, nette kamer - Mooie locatie, kamer netjes, alles goed te bereiken
• Semiha (9/5): -
• Shirley (10/5): Highly recommend and would stay again - Accommodation was central, three minute walk from the port. Host was welcoming and shared lots of information of places of interest. Room lovely and clean, great view of the castle. Accommodation was difficult to locate as the main doors are closed on a Sunday, however the host did come outside to find us 👍🏻
• Angelica (10/5): -
• Hermine (8/5): -
• Scheibelberger (9/5): Ein schönes Erlebnis - Lage sehr gut, kein Frühstücksangebot
• Borys (10/5): - Perfect location, great staff, beautiful room…loved the place.
• Marika (9/5): -
• Dominic (9/5): -
• Rosangela (10/5): MUITO BOA - LOCALIZAÇÃO FORA DO HOTEL MUITO BOA. DO ELEVADOR
• kerrie (9/5): - Pillows
• Evelyn (9/5): My stay in Naples… - Location couldn’t have been any better. It was right across the street from the pier and everything I wanted to do was boat tours…. Rooms are sparse but clean and comfortable. Marco was very pleasant and allowed me to check in early and made sure I was OK. I locked myself out and he came right over. He couldn’t have been nicer. There was a taxi stand on the corner and there were party stores available if you wanted water or snacks. Walking distant restaurants. There was an espresso machine in the common area and also a microwave plus extra snacks. Your room was stocked with a few snacks, tea, and coffee with an electric pot for heating water. There was a safe and a small refrigerator in the room.. you have to put a coin in the elevator to go up and down and that is supplied in the common room and you just help yourself to the coins that you need daily. There’s a series of three keys, one to open the door outside,one to open the room where the seven rooms are on the eighth floor ..along with the common area and then a key to your room. All are on a chain so it’s easy to use.. The rooms are very good size. The bathrooms are good size and I had a balcony that looked out to the pier. It was a wonderful price. Saturday night was very noisy because you’re right by the pier, but most of the other nights were comfortable. I would’ve liked a fan. The air conditioning kept it cool enough, but there was no circulation, but I never asked for one so I really can’t say that that wasn’t a choice if I had to ask.
• Eduardo (8/5): - la atencion del encargado es excelente. La ubicacion buenísima
• Horst (10/5): - Tolle Lage direkt am Hauptplatz in einem Backstein Haus im 8. Stock. Der Vermieter Marco hat uns am Eingangstor erwartet und war außerordentlich zuvorkommend!
• Zakaria (10/5): Perfect stay in Naples - We had a fantastic stay at Don Raffaele Resort! The room was spotless, comfortable, and had an amazing view. The location couldn’t be better—walking distance to all the main sights, close to the metro, right across from the port for ferries to Capri, and super convenient for the airport shuttle. Our host was incredible, giving us the best recommendations for what to see, where to eat, and where to grab drinks. Truly made our trip to Naples even more special. Highly recommend! Everything was perfect
• Maurizio (9/5): TOP - Posto top e Marco molto disponibile e simpatico.
• giuseppe (8/5): -
• philip (10/5): visite Naples - amabilité de l'hôte, situation de l'hôtel, vue rien
• Maksymilian (10/5): -
• Marie (5/5): - Le gérant très sympa, les chambres propres et la belle vue de la notre sur le château et la mer. Lits confortables. Pas de petit déjeuner servi mais mis à disposition dans la cuisine. Le problème, machine à café en panne et les gateaux sous vide. Nous avions du café lyophilisé dans notre chambre pour seulement 2 tasses (mais pas dans celle de nos enfants). Après réclamation, le gérant très sympa nous en a mis pour le lendemain) mais plus de gateaux sous vide (non remplacés), plus de bouteilles d'eau, plus de tapis de bain...
• Paula (8/5): Great location - would recommend - Location is fantastic. Short walk from the ports for boat trips, near metros and easy access to key points of interest. Rooms are on 8th floor of a large older building by the castle. Doorman on the building ground floor during the day. Lifts worked fine. Small coffee making facility in the entry area which was nice. Room size was fine - functional bathroom with plenty of hot water. aircon kept it cool. Host is mostly remote but very responsive and helpful. We had an early check in which was much appreciated. Housekeeping was a little hit and miss as we were a longer stay but Beds made daily. There was a loud metal creaking at various times which was slightly annoying - sounded like the room above but could have been the lift mechanism. It wasn’t a deal breaker though.
• Annabelle (10/5): - L’accueil, la disponibilité et les conseils pour visiter la ville
• stephanie (10/5): -
• Batista (8/5): Marco foi excelente, nos recebeu com muita simpatia e nos ajudou muito em varios aspectos. - Marco nos recebeu com muita gentileza e simpatia. café da manha nao disponivel no hotel, mas tem muitos bares e restaurantes por perto. ar condicionado excelente, cama grande e confortavel. Excelente localizaçao. vista muito bonita. fica no 8 andar, mas tem 2 elevadores disponiveis. chuveiro precisa de limpeza, vaza agua por todos os lados, a torneira do banheiro quebrada, assim como a tampa do sanitario, a maquina de café nao funciona, tem uma chaleira para esquentar agua dentro do quarto mas era preciso esquentar utilizando a tomada do banheiro pois a tomada perto do frigobar nao estava funcionando. algumas pequenas coisas podem ser melhoradas para realmente ser considerado excelente, por exemplo a tampa do sanitario estava quebrada o que bastante antihigienico e é algo simples e barato de resolver.
• Torres (10/5): Very good - I loved it, and Marco is phenomenal, always attentive to our questions or curiosities. I would come back! Thanks Marco.
• Bianca (10/5): - Very clean and staff exceptionally helpful. Great location, close to ferry’s and great restaurants.

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