Bebek Hotel By The Stay

Location: Bebek Mah. Cevdet pasa Caddesi No 34, Bebek Besiktas, Istanbul, Istanbul, 80810, Istanbul, TR

Star Rating: 8.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• No single-use plastic straws
• No single-use plastic water bottles
• No single-use plastic soda bottles
• Annual carbon offsets
• Sustainability/community reinvestment (10% revenue or more)
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Outdoor furniture
• Elevator
• Breakfast available (surcharge)
• Library
• Safe-deposit box at front desk
• Multilingual staff
• Tours/ticket assistance
• Snack bar/deli
• Rooftop terrace
• Couples/private dining
• Designer stores on site
• Art gallery on site
• Dock
• Eco-friendly cleaning products provided
• Eco-friendly toiletries
• LED light bulbs
• Reusable coffee/tea filters
• Living plant wall
• Eco-friendly cleaning products used
• Walkway to water
• Organic food
• Annual carbon offsets
• Locally-owned & organized tours & activities
• Showcase for local artists
• Sustainability/community reinvestment (10% revenue or more)
• Locally-sourced food on site (80% or more)
• Energy-saving switches
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• No single-use plastic soda bottles
• No single-use plastic straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only

Rooms Available

• Comfort Bosphorus Suite

  1 King Bed

  441-sq-foot soundproofed room, balcony/patio with sea views

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - 42-inch LED TV with satellite channels

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Espresso maker
  • Designer toiletries
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Balcony or patio
  • Bedsheets provided
  • Soap
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • LED light bulbs
  • Energy-saving switches

• Bebek Bosphorus Suite

  1 King Bed

  441-sq-foot soundproofed room, balcony/patio with sea views

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - 42-inch LED TV with satellite channels

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Espresso maker
  • Designer toiletries
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Balcony or patio
  • Bedsheets provided
  • Soap
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • LED light bulbs
  • Energy-saving switches

• Bebek City Suite

  1 King Bed

  441-sq-foot room with city views

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - 42-inch LED TV with satellite channels

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Espresso maker
  • Designer toiletries
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Soap
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • LED light bulbs
  • Energy-saving switches

• Penthouse Bosphorus Suite

  1 King Bed

  441-sq-foot soundproofed room, balcony/patio with sea views

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - 42-inch LED TV with satellite channels

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Espresso maker
  • Designer toiletries
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Balcony or patio
  • Bedsheets provided
  • Soap
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • LED light bulbs
  • Energy-saving switches

• Corner Suite

  1 King Bed

  441-sq-foot room, located on the top floor, partial sea views

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - 42-inch LED TV with satellite channels

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Espresso maker
  • Designer toiletries
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Soap
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • LED light bulbs
  • Location - top floor
  • Energy-saving switches

Guest Reviews

• 597aminj (2/5): Not good !! - Don’t stay here if you plan to sleep. The nightclub noise levels are insane and the management hasn’t taken efforts to install better glazing or shutters. On Sunday afternoons the terrace turns into a sing a long. Be warned !
• Rena (10/5): Bebek hotel - There are nearby restaurants that are very trendy with great atmosphere and always deliver good food and service. The room was very clean and had a great view of the sea. Staff were very friendly and helpful. The balcony was a great feature.
• kucho26 (4/5): Best to avoid - First we went to the roof bar to have drinks and there was no one there apart of 3 waiters so we went down to the bar. We had booked a table for dinner the table was booked for 8pm prior we had drinks and ordered the food at 7.15pm,we didn't get our food till 9pm they said they had problems in the kitchen. Terrible service even ordering drinks was a struggle pure lack of management and service,We will never go there again.
• ASLIMINO (4/5): Very Poor Service - This was our second visit to this hotel and unfortunately the service and professionalism disappeared We had 3 rooms and upon arrival there was no one to help with our luggage we had to carry it ourselves Dinner-We had reservation at 8pm and we had preordered our main course they served us at 9.20 Serious lack of service and no manager around apparently he left at 9 pm We will not come back
• Voyage60166915646 (2/5): Paraliaki Bebek Restaurant - PLEASE AVOID THIS SCAM - Restaurant - total scam pricing. The food is just not that good... the price you pay is for the location and the view... however the service and food is not worth it!! Stay Away!
• Kayvan (10/5): - Sinan hooked us up as always, everyone is very helpful and nice, would definitely recommend this place.
• Can (10/5): - .
• defnecarter (8/5): May 24 - 08:00 Breakfast without noise - It’s a calm and stylish spot to start the day. The view does most of the work — you don’t need to do much. The burrata was fresh and well-balanced, the sourdough nicely toasted. I liked the matcha, though it came a bit too iced — I’d go for it hot next time. Service wasn’t fast, but I wasn’t in a rush, so it didn’t bother me. Not crowded in the morning, which is a big plus
• hasanmahmood10 (2/5): Arrogant, Unprofessional, and Unreliable - I had a confirmed reservation at Bebek Hotel by The Stay, guaranteed with my credit card. I even called two days before arrival to inform them I’d be checking in early, and everything seemed in order. Less than 24 hours before check-in, I received a sudden cancellation email and a refund — no explanation, no apology, no attempt to assist. I spent nearly an hour trying to reach someone by phone. When reception finally answered, they said they “couldn’t help” and that the reservations team was unavailable and unwilling to speak with me. No one ever called back. No one replied to my emails. This hotel operates with complete impunity and disregard for its guests. Their behavior was arrogant, unprofessional, and completely unacceptable — especially from a property that charges a premium and positions itself as a luxury destination. A last-minute cancellation without cause, zero accountability, and no willingness to even speak to the guest? Absolutely disgraceful. Avoid this place — you’re paying luxury prices, but getting treated with total indifference. Book elsewhere.
• Shane (10/5): - This place was one of the best hotel rooms I have stayed in. Great view of the water from our balcony. Room was clean and modern bathroom. Hotel staff let us check in early which was great after a late night flight. Highly recommend. Staff was very nice.
• Razan (10/5): - Super chic hotel with very friendly staff. Location is perfect.
• TANGUN (6/5): - Otel konum ve konsept olarak çok güzeldi. Fakat, odamızın perdeleri çalışmıyordu ve konuyu düzeltme adına yardımcı olunmadı maalesef.
• oscar (10/5): - Amazing llocation, food incredible, Michellin star restaurant.
• ENDER (10/5): - Herşey harika. Tek problem otopark. Ama o bile bu deneyime gölge düsüremedi.
• giuseppe (2/5): - It was not a good experience at all. There was a very loud disco on the rooftop and the earliest it ended was midnight and the latest was 3 am. We paid top dollar for the penthouse and we were absolutely miserable. We left a day early and went to another hotel. This was an awful uncomfortable experience . The only nice thing was that there was a pretty view from our balcony but it was definitely NOT worth it.
• Myriem (8/5): - We recently stayed at this hotel, and it was an amazing experience overall. The location is perfect, and the view from the sea view suite is breathtaking, especially from the small balcony that makes you feel like you’re right inside the sea. The reception and housekeeping staff were friendly and helpful, as were the waitresses. The food and drinks were enjoyable, and room service was efficient. However, we did face one issue with the hosts at both the restaurant downstairs and the rooftop. Their attitude made us feel like they were doing us a favor by seating us, which was disappointing. Aside from that, our stay was great, and we would recommend the hotel for its stunning views.
• FLORA (8/5): - The property is in an old building but refurbished, rooms adorable, toiletry smells delicious, complementary fruit bowl, and lots of bottled water and nesspreso/tea. The area is fancy and the people attending the bar and restaurant are pretty people. Staff could be nicer & of service for the price you are paying, seems like they are tired or mad. I booked through expedia and since I am a Gold member, I could have an upgrade if available. It was available but they wanted to charge me 150€ per night for upgrade (i stayed 3 nights), the offer in internet was also stay 3 nights in Bebek and get complementary massage in Nisantasi, but it wasn’t respected either. They ended up saying I needed to stay in Nisantasi. Restaurant, waiters could be more attentive & better attitude: 40usd for Caesar salad with chicken & Pellergrino. Bar (roof top) great DJS, great music, beautiful view of the Bosphorus, upscale visitors & celebrities, waiters attentive if not too crowded, otherwise if your not a regular, you will be served last. So I am giving 4 stars even though I could have give them 3, but since it was fancy, pretty rooms, and great location, I give 4.
• Mert (10/5): - Amazing hotel, but I have to acknowlodge the front desk. Super helpful, top notch staff
• thibault (2/5): Cet hôtel n’est pas un hôtel. - Cet hôtel n’est pas un hôtel. C’est un club (avec de la musique sympa) pour la jeunesse dorée et où les clients peuvent dormir sur place à la fin de la soirée. Vers 2 ou 3 heures du matin. Malheureusement pour les clients normaux (businessman, touristes etc) il n’est pas possible de dormir avant 3h du matin même fenêtre fermée. L’isolation phonique est faible. Sinon la vue des chambres est exceptionnelle . Le service de l’hôtel est attentionné. À noter que le service côté restaurant est séparé de l’hôtel. Être un résident ne vous garantie pas une table sur l’eau qui sont systématiquement réservées. Elles sont d’ailleurs restées vides les deux fois où nous avons dîner ou déjeuner avec ma femme. 5 étoiles pour la vue 1 étoile pour le sommeil
• Anna (10/5): - Xxx
• Gokhan (10/5): - Best place to stay in Istanbul,
• Manuela (8/5): Short stay - Staff was really nice and helpful. We liked accommodation and the room. Maybe a bit too expensive for the size of the room and considering the noise of the street
• arthieee (2/5): TO AVOID !!! - Rooms and suites have an amazing view (for the ones on the sea side). As for the rest it’s a huge disappointment, to say the least. You’d be much better welcomed in other hotels in Istanbul, especially for this price. They have a very nice terrace restaurant by the water, which you can barely access, except for breakfast. Food is nothing special. It is impossible to book it for lunch or dinner, even if you have a suite. The staff is very rude and doesnt care if you are a hotel resident. This same restaurant turns into a club (which you still can't access) with extremely loud music making it simply impossible to sleep until it stops ... After 5 am. On top of that, we had almost one hour in the complete dark as there was no power in the building. It’s clearly not a hotel. It’s a posh restaurant/club, with average food, high prices, rude staff, and some rooms available upstairs with low consideration for its residents.
• Roland (10/5): - Wow
• daniaaN1734IJ (2/5): Very bad - I went to have breakfast in the hotel and I’ve been many times to this hotel before I went today and honestly I never saw such a thing in my very racist to us the staff were very rude and racist to us they treated us like we’re nothing and they didn’t respect us we came stayed half an hour and left honestly I booked for next week to this hotel and after I saw the treatment I canceled my booking racism and disrespect and I’ve traveled the world I’ve been to all Europe UK US and I never faced any racism except here
• U3603STjimw (2/5): A Restaurant Not a Hotel - A trendy restaurant masquerading as a Hotel — come here if you are a local influencer — but as a guest of the Hotel — stay far far away. We waited for one hour for a table to eat our first night while the locals streamed in, the breakfast service was non existent — want your water filled up, ask, want to order, ask, the wait staff scurries around serving almost no one, looking, not serving. I have a suite — to get it cleaned — you guessed it, ask to make sure bc otherwise they won’t clean it. The staff wears all black — they look cool — but do not serve their guests. Their sole aim is to serve the local glitterati, such as it is. It is beyond disappointing and despite many pleas for service, in a suite no less, the cool kids here can’t seem to figure it out. Come and pose — just don’t stay.
• taleeng2017 (2/5): Stay away - My family has been coming to Bebek hotel for the last 20 years. How disappointing to see what’s happened to it since its purchase by The Stay. The new owners prioritize running a nightclub, not a hotel. Music was going every night of the week but became intolerable on Friday night. I asked at 1:00 am for the music to be turned down. Management would not do it. The music was so loud the floor was vibrating. I was traveling with two octogenarians who were so disoriented from lack of sleep that we had to check out the next morning, something I’ve never had to do during a hotel stay. I asked for a refund of the night we could not sleep, and the hotel consented. We left with a folio committing this and within 2 hours I got a text from the manager reneging on the commitment. The worst hotel experience I’ve had in decades of traveling.
• Ercan (2/5): - Bad receptionist
• 943farhadm (2/5): Terrible service - Beautiful hotel with a great rooftop but terrible service and way overpriced. I booked almost a week at the hotel and had to check out half way, given the quality of service. Let me add this is the first time I’ve written a negative review and I travel a lot.
• Nisreen (10/5): - Loved my stay everything was perfect the food service staff. I would stay there again for sure
• mrmilstein8 (2/5): Unforeseen circumstances/distasterous weather/no refund or future credit. - I had booked 3 nights,Sept. 6-9, 2023 paying an extra night because I was scheduled to land this morning, Sept. 7th at 5:50am in Istanbul and wanted to make sure I could check in first thing in the morning upon my long journey from the States. My flights yesterday were all delayed several times and eventually cancelled due to storms in the Chicago, Detroit and Cleveland area. Obviously missed my connecting flight to IST makng it impossible to get there until the 9th without having to buy an entirely new air ticket. With all of that said, when I asked my travel agent (American Express Travel) to call to cancel, Bebek hotel refused to refund any of the $2726.38 that they charged in full on my card prior to my arrival. Very bad business. Do not book Bebek. Could not check in due to disasterious weather and they are not willing to accommodate.
• TiffanyRight281 (2/5): Terrible encounter with the staff member. - My experience was nothing short of distressing, prompting me to assign the lowest possible rating, a mere 1 star, a rating that does not adequately reflect the depth of my dissatisfaction. If I was given the option to assign a rating below 1 star, I would have without hesitation. The behavior of your staff, who should epitomize hospitality and courtesy, was anything but that. The rudest, most arrogant, and most annoying hotel staff I've ever seen was here. My friends and I planned to meet at your restaurant's entrance at 13:00 for a meal without making a reservation. When my friend arrived at the hotel before me, she was told that they do not accept customers without reservation. However, I had eaten at this hotel many times without reservation. My friend called me to explain the situation and offered to meet somewhere else. When I wanted to talk to the hotel staff to clarify the matter, she refused to talk to me on the phone. Instead she claimed that if I was this desperate to talk, I should call the hotel’s general line for communication. I was already very close to the hotel, and when I arrived at the hotel within a few minutes, the staff member not only spoke to me in a raised tone but also displayed an utter lack of professionalism, clutching onto an electronic cigarette. Although The Stay is a local brand, I was faced with a situation that I never expected to encounter in a business that I thought was trying to become a chain hotel brand by opening hotels in very important locations. After arguing at the door for a while, she invited me to leave the hotel premises immediately. As time has passed, my anger is gone, but my disappointment remains. In my opinion, it is unlikely that the lady who works at your hotel’s entrance operates without oversight from her managers. Such appalling conduct can hardly be attributed to personal decisions indicating a severe management weakness. While many criteria such as customer satisfaction, employee satisfaction, supplier satisfaction in hotel management affect the position of that hotel in a global sense, I would like to inform that Bebek The Stay Hotel has failed in the first stage in terms of customer satisfaction. Your generic reply to this comment is worthless to me. I don't want you to waste your time with unnecessary apologies or excuses anyway. You should be aware that the quality of the products you offer, the beauty of your view, and the valuable name of your hotel can only be sustained with quality employees and happy customers. I hope you take it as constructive criticism. P.S. Electronic cigarettes are prohibited in indoor areas of hotels.
• keyvan (10/5): - all excellent.
• keyvan (10/5): - I recently had the pleasure of staying at The Bebek Hotel by the Bosphore in Istanbul and I cannot speak highly enough of my experience. The staff at this hotel were incredibly helpful and went above and beyond to ensure that my stay was enjoyable. From the moment I arrived, I felt welcomed and well taken care of. The staff at the front desk were attentive and accommodating, providing me with all the information and assistance I needed. They were always ready with suggestions of places to visit and dine, ensuring that I made the most of my time in Istanbul. The hotel itself was beautiful and clean, with comfortable rooms and stunning views of the Bosphorus. The amenities provided were top-notch, making my stay even more comfortable and enjoyable. The attention to detail in every aspect of the hotel's design and services was truly impressive. What really set The Bosphorous apart from other hotels I've stayed at was the helpfulness of the staff. They made every effort to ensure that my needs were met and exceeded my expectations. Whether it was arranging transportation, making reservations, or simply answering my questions, they were always there with a smile and willingness to assist. I cannot thank the staff at The Bosphorous enough for their exceptional service. They truly made my stay in Istanbul memorable and I would highly recommend this hotel to anyone visiting the area. If you are looking for a hotel with helpful staff, stunning views, and a comfortable ambiance, The
• LJSRQ (4/5): Nice location if you don’t care about sleeping - The location is excellent and the hotel design is interesting in a sort of maximalist luxury way. I encountered four serious issues: 1. Did not get the suite facing the Bosphorus that was booked for me. The street side view is interesting, but the noise of honking cars and police sirens never ends. There is no point in staying at an expensive hotel here without the view. 2. The huge wall of windows in my suite faced west and the electric shades did not work, so it was like an oven until sundown with only sheer curtains. 3. One heavy window fell off its hinges when I opened to let the heat escape. I caught it just before if would crash on the desk and my laptop. I advised someone on staff about this, but did not get the sense that he was concerned. 4. This is a nightclub that happens to have hotel rooms. I was in Istanbul for work and for three midweek nights could not sleep. The rooftop bar pumps bass until at least 2 AM and I could not escape the sound even with earplugs and my head buried under the lovely pillows. The glass in my room literally rattled from the bass.
• Carlos (10/5): - Todo muy bien
• amyeE2968IM (2/5): Hotel CANCELLED our booking 10 days before travel, as they got a request to book the entire hotel - I was deeply frustrated and disappointed as the hotel cancelled our booking, which was scheduled for June 23rd - 25th - Booking Ref: 787659 just 10 days before we travelled. The reason for the cancellation was a request to book the entire hotel. Finding alternative accommodation during the peak period of Eid, only 10 days away was impossible. Most hotels were either fully booked or charging extremely high rates due to the high demand. Had we been informed about this when we made our reservation on May 24th, we would have had ample time to secure alternative arrangements. I asked the hotel to fix their problem and they offered me alternative accommodation in their sister hotel, they offered us rooms with higher rates than what I found online. Unacceptable and horrible customer service, if you are looking for a hotel in Istanbul, I would look elsewhere.
• Liliana (10/5): - It was good !!
• Cem (8/5): Konaklama Değerlendirme: - Boğaza karşı oluşu dışında f/p bir otel kesinlikle değil.
• philipswhawkins (4/5): Disappointing dining! - I’m commenting solely on our dining experience, not on staying in the hotel. The four of us found the food disappointing and not as we had expected. This may have been because, unbeknown to us, the management of the hotel had changed three years before. Even though the menu looked enticing, the taste and flavour of each main dish was uninspiring. Our starters, however, were not too bad at all. Moreover, the background music in the restaurant was loud and obtrusive. One couldn’t say this made the atmosphere sophisticated or elegant. I do believe there’s plenty of room for improvement. After all, the location of the hotel was wonderful!
• Sahar (10/5): - This is my second stay at Bebek Hotel and it never fails. Best boutique hotel in Istanbul in the best area. Will return.
• Okai_B (4/5): Terrace Restaurant or Terrace Night Club with airplane seating..? - We met with friends for a pre-NY dinner at the Terrace Restaurant and it was not really enjoyable. The location and the Bosphorus view are magnificent, however, in the cold of the December night, we couldn't enjoy it as much as the gas heaters provided were frequently going off by themselves. The food was OK but way overpriced, especially considering we had to eat pretty much like we would in a ln economy plane seat, shoulder to shoulder and elbow to elbow in the tightly packed terrace with rather small tables. The music was too loud, more suitable for a night club than a restaurant. It was rather difficult to have a conversation even with the passenger sitting next to you and a group conversation around even the small table was totally impossible. Unless you want to have a head banging night with just one or two friends and mostly stare at each other and keep quiet while eating very expensive food, then I won't recommend Bebek Terrace Restaurant. Of course if you want to impress your friends and boast with pictures on your FB or IG page, it's a good address to be tagged at.
• TimotheC1 (10/5): Best hotel in town - One of the best hotel in Istanbul. Rooms are amazing, I really love the style, and the view on the Bosphorus is stunning . Food is also amazing :) I had Halil as a driver from IST airport, it was a very smooth drive.
• Ayman (10/5): - An excellent hotel . Thank you
• Marwah (10/5): - Had an amazing stay at the hotel , the staff are soo welcoming and very kind specially Melis she made sure in every aspect that i was taking care of , the hotel feel like home plus the area is so nice ,the rooms are great specially the bosphurus suite I highly recommend :)
• Emir (6/5): - They did not upgrade our room.
• Sertan (10/5): - Otel ve Gokhan beyin ilgisi cok iyidi .Herseyden cok memnun kaldim vale ucreti hariç :D
• basil (10/5): - Me and my wife love the place The hotel is good for pepouthat they party a lot :) The food was great Staff very friendly At night little nosy because a lot of party restaurant around the hotel but as I said me and my wife love it and we like to party every night ( vacation time :) I recommend this hotel * only one thing that I did not like is the Laundry service they charge me for 4 pcs about $50 and this rate very expensive compared to any hotel on the word .
• MarketingDiva (2/5): Not Worth Your Time & Money! - Avoid this place!!!!! Normally I wait to complete my stay before writing a review but this place is so bad I’m posting now. We flew in today from LAX expecting to arrive yo our luxury hotel - but what we got is subpar at best. When we arrived at the hotel this afternoon the receptionist showed us another room and she told us if you like we can upgrade you to this room for an additional cost. My partner and I told them no thank you we’ll take the room we’ve reserved. Then she takes us to our room, and on first glance everything is fine. We go for a late lunch and come back to discover we’re next to a full on construction zone right next to our room! Jack hammers, sawing, welding, construction dust and all. I ask for a new room they move us two floors down same problem. I ask to speak to the manager I’m told he’s in Greece and there’s nothing that can be done. The staff could care less, and treated us as if we were annoying them by asking for a room that’s not in a construction zone and free of dust. I’m deeply offended by the treatment, and lack of care we received today from this hotel, and will be registering a complaint with American Express Travel Services. Hopefully in the morning we’ll either be in a better room or a new hotel. This place is terrible!!!!! My advice is to patronize the many other hotels here - because this place is HORRIBLE!!!
• Atalay (4/5): - Got a partial water view suite and was given a full city view with a view that was barely looking at the water. The windows completely brought the sound in from the street with cars, ppl yelling and busy traffic. The room bed was facing the apartments across the room in which everyone was looking in as the curtains were transparent. The tv placement in room was weird as you couldn’t watch tv from the bed. Finally, the worst and most disappointing was when I arrived back into the hotel from dinner at 11:30. I went out to the back deck / restaurant in which was 1/4 full. The guy running the back even after asking for a seat by the water. Which was completely open, made me sit on the wall. Completely far away. Which made me get up and leave. This was a Tuesday night at 11:30. The individual was very disrespectful and pretty much triggered me to completely give an honest review about the rest of my stay. The best part of the trip was the nicely built and designed rooftop. That is all. I will most likely not be staying here again. It is not worth the price being charged.
• Ahmad (10/5): - All good, still waiting my refund for my pre authorization amount, about 10000 TL, till now not processed
• Mubarak (10/5): - افضل اقامة
• Mia (10/5): - Beautiful bespoke hotel & incredible staff. Very loud from the roof top bar until 1am if you don’t like noise but if you like to party like us, it’s the best place!!!!
• 215khaledf (2/5): Worst Experience Ever!!!! - I came with my wife to have our honeymoon and we had the worst service experience ever, the attitude of one of the staff surprisingly to find out that he was the GM was extremely rude. The attitude of speaking whenever we want to eat in the restaurant was very unprofessional, we understand the fact that reservations are a must although we should have a priority as a residents at the hotel over the out-comers nevertheless, the gesture and communication was very unexpected from such high rate Hotel. It’s such a very commercial hotel and never gives any care or attention to their hotel residents. I personally don’t recommend anyone to try this hotel. I give it Zero star just because of the terrible service and attitude. I really regret my stay and it made us feel very unhappy. I wish the owners of the hotel can somehow read this message because it spoiled the most important days of my life. Thanks.
• Hassan (10/5): - Very nice hotel with friendly staff. Room’s need to have more lighting.
• ryand866 (10/5): Wonderfully enjoyable stay - I spent 3 nights at the Bebek hotel and am so happy I did. I often use the American Express FHR network when I travel but for this trip to Istanbul (my 3rd) I chose Bebek Hotel. The neighborhood is beautiful and I wanted to enjoy walks on the Bosporous each morning. The hotel has been around for a while but was taken over by a group who have really elevated the property. Top notch service, beautiful original art work, wonderful food and outstanding views (get room facing Bosporous) are all stand out characteristics. The roof bar was not open yet because of the time of year but the terrace restaurant was amazing. I ate a few meals there and in addition to the stellar food I enjoyed the scene. It’s a hot spot where beautiful people come to see, be seen and enjoy the views, food and beverages. Can’t wait to return.
• Tolga (2/5): - Dåligt bemötande, Rummen har dålig belysning Och tjejen vid dörren är riktigt otrevlig och bitter.
• 764men (2/5): They clearly don't provide any kind of customer service training - A beautiful hotel let down by incredibly rude staff. This is hotel clearly caters to a very local crowd and they have no shame in showing it. I'd leave zero stars if I could. The only thing that stood out here was bad attitude.
• Orhan (8/5): - Hotel is great. I had problem with the restaurant! Reservation was very difficult to impossible. We hardly found a spot at the bar. While we were there about an hour or so there were many tables empty. It was very disappointing. The food at the restaurant is not the best at all. People are going there for the place. I think they are trying to make the place more demanding by making it impossible to make reservation.
• Sadri (2/5): - Excellent location, beautiful facility, beautiful view, comfortable room, excellent mattress but disco music until 3 AM was loud right under the room. Basically cannot sleep.
• Aysel (10/5): - Die Lage war super. Das Frühstück ebenfalls sehr fein.
• Verified traveler (10/5): - Excellent location, views and decoration. Expect to have some noise though as there is a restaurant downstairs and bars nearby so there will be some noise until midnight but it is not disturbing. There is also a mosque and that's a bit of a different story with the morning prayer at 5am. You can have a nice walk next to the sea and the hotel restaurant is very good.
• Verified traveler (10/5): - Perfect location
• Verified traveler (2/5): - I didn’t really understand that the reason that this is an adult-only hotel is because it is a club with loud music and partying until very late. The water in the bathroom sink wasn’t running. Apparently a pipe was broken somewhere. The main room light flickers so badly that it isn’t usable. Most of the staff weren’t wearing masks at all. And the reception woke me up at 2 am to tell me that my syringes had been delivered. I hadn’t ordered any syringes so I didn’t know what that was about.
• Ferdi (2/5): Gürültüü - Çok gürültülü bir otel, yalıtım hiç yok, otopark cok pahalı ve güvensiz dışarda bir firma, çok eski havasız, basık bir otel.
• Verified traveler (10/5): - Love Bebek Hotel. Unique hotel experience in the heart of Istanbul.
• Oguz (10/5): Süper - Müthiş bir konaklamaydı odalar konforlu herşey mükemmel yerer halıflex ve kirliydi sadece
• Can (6/5): - The view and location are amazing. However, the sea view room we booked did not have a balcony even though in all the room photos it is indicated that the room comes with one. We were very disappointed and felt it was a scam.
• Mehmet kamil (10/5): - İt was amazing Dinner was perfect
• Nicki (10/5): - This place is superb. The room was elegant and spacious— and the balcony perfect—- right on the Bosphorus!! The area is also nice and upscale. Staff was excellent. I’d say one of the top 10 rooms I have had anywhere in the world.
• Sait Ege (8/5): Amazing view - Wheather was great, also the roof pub view was marvellous.
• Verified traveler (8/5): Good choise - Amazing view, comfortable and large room. Very nice location, friendly staff.
• Verified traveler (10/5): - Beautiful view, nice location Lots of great restaurants around this property
• Verified traveler (4/5): - Till 12.15 mid night there is a night club and u can’t escape the music
• Tom (10/5): - I've never had a room with so stunning a balcony view before. 206 I believe it was (could be wrong here). In any event, it was heaven. The staff goes above and beyond (especially Simi at the front desk; he made things happen). I would have liked a gym, and they don't have one, but no big deal. The room could use a *tad* updating (specifically the naugahyde club char), but I'm really being picky with those comments. I'd stay there again in a heartbeat.

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