The Grand Oasis Cancun - All Inclusive

Location: Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500, Cancun, MX

Star Rating: 4 Stars

Property Type: property

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Area shuttle (surcharge)
• Arcade/game room
• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Sauna
• Casino
• Concierge service
• Steam room
• Elevator
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Shopping on site
• Conference space
• Golfing nearby
• Television in common areas
• Arcade/game room
• Safe-deposit box at front desk
• Multilingual staff
• Porter/bellhop
• Full-service spa
• Smoke-free property
• Wedding services
• Billiards or pool table
• Tours/ticket assistance
• Area shuttle (surcharge)
• Conference center
• Snack bar/deli
• Pilates classes on site
• Playground on site
• Free self parking
• Computer station
• Beach towels
• Beach volleyball on site
• Games
• Housekeeping on request
• Ballroom
• Banquet hall
• Children's games
• Children's toys
• Change of towels (on request)
• Change of bed sheets (on request)

Rooms Available

• Grand Standard

  2 Double Beds OR 1 King Bed

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Smooth flooring in room

  Need to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Bottle of water
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available
  • Smooth flooring in room

• Grand Ocean View

  2 Double Beds OR 1 King Bed

  Overlooking the sea (partial)

  
  

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Smooth flooring in room

  Need to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Bottle of water
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available
  • Smooth flooring in room

• Grand Sunset View

  2 Double Beds OR 1 King Bed

  Overlooking the lagoon

  
  

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Smooth flooring in room

  Need to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Bottle of water
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available
  • Smooth flooring in room

Guest Reviews

• Oscar Jiménez (7/5): - La ubicación al mar, y el área del Beach Club, junto con sus actividades Que no había botellas premium y el servicio de todo acababa a las 11, no había un lugar para poder estar platicando hasta mas tarde, y el edificio en donde me pusieron no tenía servicio a la habitación
• Luis (10/5): -
• Melis (10/5): Great resort - Great resort I would recommend not to go during spring break, place gets very rowdy.
• Mohamed (10/5): The resort was very beautiful and convenient in every way. The staff wre polite and very accommodating as well. - The resort was very beautiful and convenient in every way. The staff were polite and very accommodating as well. NA
• Felix Koech (8/5): - Limited complaints Overall good
• Akash Kumar (9/5): -
• Camille (6/5): C’est okay mais l’hôtel pour être tellement mieux - La nourriture dans tout les restaurants étaient excellente. Le flou total sur les Master Suites : On vous donne un bracelet noir Pyramid mais vous avez les droits Sian Ka'an. Le personnel n'est pas au courant. Nous avons dû passer notre séjour à nous justifier, négocier et prouver nos droits pour accéder aux piscines, aux bars (refus de service) ou pour ne pas payer de suppléments injustifiés (boisons Premium, réservations). Être dans cette zone grise est usant. Donnez le bon bracelet dès le départ ! Le manque de standing et de règles : Les dress codes des restaurants sont totalement ignorés sans que personne ne dise rien. Les clients amènent leurs enceintes portables bruyantes à la piscine et aux restaurants extérieurs sans aucun contrôle. Le service au Café del Mar : Refus d'accès au petit-déjeuner à 10h20 (fermeture 10h30) avec des excuses confuses du personnel, desserts oubliés, inversion de l'ordre des plats (sucré servi 30 min avant le salé). Fausse promesse de réservation de lit par un serveur (Rodriguo) qui n'a jamais existé le jour J. Infrastructures : L'hôtel et les chambres sont vieillissants. Blanchisserie & Excursion : Oubli de ramassage du sac de linge (rattrapé le lendemain après réclamation). L'excursion "Jungle Boat Tour" est nulle, mensongère (pas d'animaux, 20 min de nature sur 1h30). Environ 50 % du personnel manque cruellement de formation et de rigueur. Le management doit réagir.
• Danita (4/5): - The property can use remodeling
• Javier (8/5): - El poder descansar a plenitud habitaciones y comida de buena calidad las bebidas dejan algo que desear La falta de balón y la I naistencia de vender tiempo compartido
• Adalberto (3/5): Poor - We had roaches every single day. A staff came as per our request which took two request to get the person to come and we kept having roaches every day. Disgusting. Also some of your staff were rude and our personal experience from the past it has change your property is not as friendly and the price of the room to deal with roaches too. I will post pictures
• Olesia (9/5): -
• Andrej (9/5): Great value for money great for young people but even older ones could find their comfort here. - It has a lot to offer. Great location, fantastic beach. Very nice amenities. Two levels of all inclusive so for the basic one not all are accessible but doesn’t change much. Super nice cook Nacho at the breakfast spot and waitress Karina made a difference already at the beginning of a new day. Many locals plenty of tourists from Latin America. Great day parties including pool ones. From time to time you could see cockroach here and there, but only very few.
• ranjit (10/5): - Food was amazing for an all inclusive especially the breakfast at cafe del mar. Hotel staff were great and was looked after very well. App worked well to show how to get around. When checking in nothing was explained about the resort. Bathrooms could do with an upgrade
• Sheyla (2/5): MALA EXPERIENCIA DE BAJA CALIDAD - NO ME GUSTO NI ELS ERVICIO NI LAS CENAS NI LAS HABOTACIONES, MALA EXPERIENCIA, NADIE NOS EXPLICO QUE HABIA DESDE STANDAR HASTA PREMIUM NADIE NOS DIO MAPA DEL HOTEL NO SABIAMOS QUE RESTAURANTES INCLUIA , NO ME GUSTO NADA NO LO RECOMIENDO NO ME GUSTO NI ELS ERVICIO NI LAS CENAS NI LAS HABOTACIONES, MALA EXPERIENCIA, NADIE NOS EXPLICO QUE HABIA DESDE STANDAR HASTA PREMIUM NADIE NOS DIO MAPA DEL HOTEL NO SABIAMOS QUE RESTAURANTES INCLUIA , NO ME GUSTO NADA NO LO RECOMIENDO
• Alejandro (10/5): -
• mercedes (6/5): - Los shows En mi cuarto 2 dias encontre cucarachas.
• Romina (8/5): - La comida, las instalaciones, el personal muy amable, todo el hotel estuvo excelente Solo un mesero fue grosero.. pero todo el Personal fue súper atento..
• Ruballos (8/5): -
• Erick (10/5): -
• Lucia (7/5): Una buena opción para el precio que tiene - Las instalaciones son preciosas, la ubicación también. De todos los hoteles es en el que la naturaleza podrás encontrar. Muy poco fue el personal agradable y respetuoso que encontramos, mayormente los de limpieza, ellos eran súper amables pero los que trabajan en los restaurantes… dejan bastante que desear, en el café “You & Me “ una de las empleadas nos negó la comida a varios integrantes de mi familia, incluyendo menores. Teníamos una de las categorías más altas de brazalete!
• Wiktoria (7/5): this resort offers a beautiful atmosphere, stunning views, clean facilities, and high-quality food that made our stay ve - This resort is an absolute gem! The location is so beautiful and views are amazing. The rooms are in great condition and always clean. The pools were clean and maintenance worked hard daily on the landscaping and overall cleanliness of the resort. The restaurant and food offered high quality meals with incredible taste. The buffets were spacious and the loby itself had an amazing feel while also offering small coffee shops and stores. This resort has an opportunity to be one of the best around. While our stay at the resort was beautiful and memorable overall, there were several situations that left us disappointed and made us question the level of customer service and value offered. One issue occurred when we arrived for our reserved beach bed cabana. Although the restaurant area where the beds were located was technically closed, we already had a valid reservation and access to the area. When I approached the front desk for assistance, the employee gave me an uncomfortable look, picked up a “Closed” sign, and slammed it onto the desk instead of calmly explaining the situation. After standing there for several minutes while she spoke with a colleague, she finally assisted us, but never apologized for her behavior. The interaction felt unprofessional and made it seem like staff behavior is not being properly addressed or held accountable. Another frustrating experience happened at one of the restaurants included in the all-inclusive package. The restaurant normally required reservations, but we decided to stop by and ask if there happened to be any availability. Since there were empty tables, we were seated for dinner. However, the manager informed us that because we did not have a reservation, we would be required to purchase either a bottle of wine or a lobster dinner in order to dine there. Considering the restaurant was already part of the all-inclusive package, this felt unreasonable and unnecessary. Additionally, beach chairs and umbrellas were not included and required extra payment. Overall, the resort seemed heavily designed around additional upcharges for access to certain beach clubs, seating areas, and amenities. For a resort at this price point, many of these features should already be included rather than constantly encouraging guests to spend more money during their stay. Despite these issues, we still had a lovely vacation and made great memories.
• Michael (1/5): Très bien jusqu’à la fin - J’ai aimer l’endroit , l’extérieur étais très agréable et nous étions près du centre ville . Le personnel m’a pris en otage à la fin de mon séjour due au fait qu’il disais que j’avais briser un meuble dans la chambre . Il m’obligeais à verser une somme de 2500$ us que je n’avais pas à ce moment là . Il mon pousser pour m’empêcher de sortir de l’établissement et lorsque j’ai eu la chance de sortir il mon projeter sur le sol toujour en demandant 2500us sinon ils appellerais la police .
• Elizabeth (10/5): - La comida muy rica Los shows duran muy poco
• Verónica (10/5): -
• VILLALBA (8/5): Normal - Es muy grande ya está un poco viejo especialmente la etapa donde nos ubicaron Duchas en mal estado Distancia entre lugares
• Jonathan (7/5): -
• Jorge (3/5): Mi viaje pésimo, demasiado dinero , la comida malísima , no volvería a ese hotel - Lo único bueno del alojamiento es el personal , muy amable La comida es pésima,
• Royston (10/5): Excellent. We arrived exactly 18 years to the day that we first met at the same hotel. - Free upgrade of the room. The room size was great. Hotel staff were friendly and helpful (with one exception). Lots of entertainment and things to do if we wanted. The food was excellent. The one thing that was bad about the whole stay was, on the last day we left at 0445; so had breakfast at 0400 or at least tried. The two staff who were stocking the bread in the Tatish Buffet would not let my wife have any bread: even though she tried to explain we were leaving and this was our breakfast. Why put out food, but not let it be eaten?
• VERONICA (3/5): The customer service and cleanliness was poor. - Food Staff was rude, rooms were dirty, place is outdated.
• João Vitor (10/5): -
• Dr. Venesia (10/5): Amazing family vacation - Lovely staff and luxurious facilities and great food N/A
• Angy milla (10/5): -
• Juan Gilberto (10/5): -
• Luis (10/5): - No
• ELIHANA (10/5): TROPICAL PARADISE IN CANCUN, paraíso tropical! - Grand Oasis Cancun is a true tropical paradise! Excellent service, nice tours, beautiful beaches, delicious food, and unforgettable family moments. We loved every minute of our stay and might come back! ¡Grand Oasis Cancun es un verdadero paraíso tropical! Excelente servicio, playas hermosas, tours, comida deliciosa y momentos inolvidables en familia. ¡Nos encantó cada minuto de nuestra estadía! For the price, I can’t complain — it was a really good deal! We had a great time, enjoyed the tropical atmosphere, and made wonderful family memories. Por el precio, no me puedo quejar — ¡fue una muy buena oferta! Pasamos un tiempo maravilloso, disfrutamos del ambiente tropical e hicimos hermosos recuerdos en familia.
• Thomas (8/5): -
• Daniel (1/5): - Bad. Customer Service. Personal etc.
• Jesy (9/5): Más o menos, tienen que mejorar en varias áre - Las camas balinesas, muy buena atención de Javier. Deliciosa la comida del restaurante cocoa, la camarera siempre al pendiente Pésimo servicio en la piscina hipi chip. El señor del pollo déspota, la señora de los helados de la placita odia su trabajo Los baños de la hacienda zarape estaban demasiados sucios
• Rasha (8/5): -
• Mileydi (6/5): -
• Hilda (8/5): Decepcionante, esperamos regresar de nuestro tour a disfrutar de la habitación y la encontramos sucia xq al personal si - La atención al Cliente La falta de coordinación, falta de atención de parte del personal Encargado de la limpieza de las habitaciones
• Da Silva (4/5): -
• Luis (9/5): -
• Rasha (9/5): Geweldig hotel ook voor gezinnen - Restaurant zijn super goed en het personeel is vriendelijk en behulpzaam!! Het hotel is groot in het begin is even uitzoeken wat en waar iets te doen is ..
• Patrícia (10/5): -
• Jan (6/5): -
• Jostyn (10/5): Estancia espectacular - Personal muy amable, muy bien ubicado, playa espectacular y buenos restaurantes
• Lafayete (10/5): Lua de mel em Cancun - Sensacional. Ótima localização, funcionários extremamente educados e solícitos. Restaurantes maravilhosos com atendimentos vips. Serviço de quarto impecável. Desde o check in até o checkout, fomos muito bem atendidos e tivemos tudo à nossa disposição. Poderiam somente ter mais ou dispor de mais atendimento na praia. No hotel em si, tem de tudo.. Pagamos a parte para esse serviço.
• Liliana (8/5): -
• Bruno (10/5): -
• Natalia Cuellar (7/5): - Muy buen servicio, habitaciones cómodas, buena comida, tomamos y comimos lo que quisimos. A las 12 ya todo cierra no hay bebidas ni mas ambiente, no es un hotel si vas en plan de rumba si quieres seguir disfrutando luego te toca salir del hotel y gastar mas en bebidas, transporte, ingreso a la disco. Para estar en la playa tienen muy pocas sillas y las camas son con pago adicional.
• ELODIE (8/5): Belle expérience site beau agréable chambres comfortables même si un peu anciennes - L’ambiance agréable et la possibilité d’accéder à un Beach club plus calme et exclusif Les repas sont bons que ce soit buffet ou restaurant Il faudrait un peu plus de rigueur dans la propreté (au début de l’ouverture du Beach club il Semblait que certaines choses n’avaient pas été nettoyées de la veille (à 2 endroits différents sucettes consommées par terre et 1 verre pas ramassé)
• Marcelo (7/5): -
• Gomez (9/5): - Los restaurantes de especialidad Todo muy bien
• Marlene (5/5): -
• Dulce Maria (8/5): It’s ok if you’re coming for vacation ion with adults only - It has a lot of variety and the amenities were great That the food was not enough at the food court also at the Le Buffet and we were not late for eating But seems that they have a portion of certain food for the day and when it’s over it’s over At the pool restaurant the service was bad and took so much time to bring the food and was wrong The good restaurants were only for adults , also families traveling with children doesn’t have the chance to enjoy the premium food
• Claudia (10/5): -
• AHMAD (6/5): Good overall experience, but service and room maintenance could be improved. - The location and overall atmosphere were great. The facilities were nice and the stay was enjoyable overall. Room cleaning was not provided during my stay, and the service was sometimes difficult. Also, the room was missing some basic items.
• Lina (10/5): Buena experiencia - Todo, atención desde que llegas, la comida, todos los espacios que tiene el hotel para disfrutar, los show en las noches muy variados y muy lindo, buena música, y la comida deliciosa, todo el día podía encontrar comida y la playa es preciosa, súper recomendado este hotel. La persona que no hace parte del hotel y está ofreciendo su*%#\¥cías a los huéspedes, eso lo deben controlar.
• Rani (10/5): Perfect! Beautiful and Amazing! - We loved the staff. Everyone was so welcoming, accommodating and helpful. The location was amazing. We could sit in the pool while watching the ocean waves. Best of both worlds and we felt like we were in paradise! The only thing we would say is the elevator at times took a little bit because there is only 1 running. But it was a very minimal inconvenience in the whole picture.
• Alexandra (1/5): Horrible - Some food Bad access to the beach rooms. They have a judge bride so the guess need to push and pull their suitcases and the personal don’t help you. The personal was so rude. The lady’s at the tours counter argued with me about how I reserved my tours. When you ask about place to eat or places to located at the resort nobody knows about it. No manners at all. I never come back again at that place . If you don’t want to buy their clubs vacations packages they was rude. And they said depends your bad color is the way they treat you is you have a blue or black band your treatment is not good
• Andre (8/5): - The breakfast is excellent, and the pool bars are great as well. The staff is helpful, and both check-in and check-out were smooth and efficient. There are some areas of the hotel that need maintenance, for example, parts of the flooring near the pool.
• Daniel (7/5): Hotel regular, buen precio cuartos en mal estado - Su ubicacion, la atencion, las albercas y algunos restaurants Las habitaciones viejas y en mal estado, los reportes de fallas no fueron atendidos
• Manuel (4/5): desagradable - Me gustaron las instalaciones, la ubicación, el trato de alguna parte del personal, la alimentación del restaurante cocoa, la habitación, algunos (muy pocos) shows artísticos, la cantidad y tamaño de las toallas de baño. También me gustó la alimentación y bebidas en la habitación. 1. La mala información del recepcionista (nos explicó mal muchas cosas). hasta el penúltimo día supimos que podíamos almorzar en algunos restaurantes a la carta. 2. La pésima alimentación en los bufet. Estaba fea, mal presentada, fría, deficiente sustitución. 3. Nunca encontramos espacio para cenar en los restaurantes a la carta. siempre se nos dijo que había que reservar con 3 días de anticipación. 4. La app funciona pésimamente. NO permite reservar cenas ni nada más. 5. Desconocimiento del personal sobre los procedimientos del hotel. Un personal decía que solo se podía retirar toallas de piscina en un kiosco y otros decían que en cualquiera. Que si no devolvíamos las toallas en ese kiosco nos las cobrarían. Daban mal las direcciones de los lugares. Preguntamos dos veces sobre los snacks de 24 horas y se nos dijo que no habían, Hasta el 4 día nos enteramos que si tenían. No entiendo porqué a los hombres no les permiten ingresar a los restaurantes con camisetas sin mangas y a las mujeres sí se les permite. 6. Pésima respuesta de mantenimiento. Un baño pasó botando agua 4 días (se le dañó una cadena) y a pesar de reportarlo en 4 oportunidades, no lo atendieron adecuadamente. En conclusión, desagradable experiencia. No creo regresar nunca más y tampoco recomendaría a nadie que se aloje en ese lugar. El precio es muy alto y lo obtenido no cumplió las expectativas.
• Carlos Xavier (9/5): -
• Hellen (10/5): -
• Joshua (7/5): -
• Hector (7/5): - Los bares una sola persona atendiendo, para muchos huéspedes lo que hacía una fila considerable
• HECTOR GARCIA RODRIGUEZ (9/5): Placentera - La alberca Los desayunos y la playa
• Valentina (6/5): Too expensive for what it is - The location and the room Food and facilities
• noila (9/5): - Limpio , personal muy agradable , áreas verdes muy cuidadas y con animales que les encanta a los niños Nos fue imposible hacer reserva en los restaurantes que lo requerían , a pesar de tener varias opciones , se mantienen saturados
• Laura (8/5): - All the experience was amazing until we realized we had to do an upgrade to get access for the rest of the restaurant and reservations in advance. Anyway We enjoyed the restaurant that we had included. The resort have an amazing staff, food and recreation facilities. 😁 It worth it I didn’t know about upgrades and the reservations for some restaurant.
• candida elisa (9/5): -
• Florencia Paulina (3/5): Una poronga - La comida y la bebida un asco. No están abiertos las 24 hs
• Melvin (10/5): Perfect, beautiful - Everything, we love this resort and can’t wait to come back. Nothing
• Maria Elizabeth (7/5): Deixou a desejar - Quarto limpo, espaçoso confortável. Área de lazer com pouco sombra, espreguiçadeiras disputadas até mesmo no sol, (é preciso acordar cedo e marcar seu lugar com algo) muito espaço bom, bonito e confortável, porém vazio porque cobram para utilizá-los e não é barato. Muita opção de restaurante, mas para alguns exigia reserva para o jantar. Só conseguimos reserva para um deles. Há a opção de buffet, mas a comida não é tão saborosa.
• Mencos (8/5): Bien - La playa, las piscinas y alimentos Que me cobrarán la sanitización y limpieza de la habitación
• Harllan (7/5): -
• Fernando (8/5): -
• Jacqueline Montero (7/5): -
• Maria Angelica Natali (9/5): -
• cesar (10/5): Muy bien - Muy amplio y completo El personal muy amable Aveces había mucho ruido en Pirámide, el eco se escucha fuerte por la acústica de la construcción
• Nicolas (9/5): Bel hôtel - Bel hôtel, plusieurs restaurants et piscines, spectacles sympas. Nous avons passé un beau séjour
• Mathieu (1/5): Pas ouf - Check in 16h au lieu de 15h Buffet à volonté horrible et identique tous les jours Chambre mal insonorisé Juste à côté de l’ascenseur on entendait le bruit comme si on était dans le couloir Personnel pas accueillant Arrivé dans la chambre la Climatisation qui fuyait, de l’eau de partout, heureusement que le service technique a été réactif
• Fernando Carlos Manique (10/5): -
• Dmitry Glazyrin (10/5): - Youth and adult separate zones
• Lucio (10/5): -
• Russ V Chekh (10/5): -
• Jake (7/5): -
• Erik (1/5): "Bad experience at all inclusive Oasis resort" - The pool, and the night entertainment The staff needs more training to guide the guess, the stuff not friendly at all, they need to improve to serve better food for all inclusive packages, the beaches were very dirty w sargaso, they need to invest to clean the beaches daily
• Lynn (1/5): -
• Sergio Pareja Delos (1/5): - Nada me gusto..... comida pesima , hotel sucio, vejo! Todo podria ser mejor........
• Charest (7/5): -
• Michelle (9/5): Hermoso y tranquilo - Muy hermoso el lugar, hermosa playa todo lindo y limpio, tenía una parte para relajarte y otra para pasarlo bien música etc…los restoranes de la noche que se piden horas muy ricos linda experiencia No me gustó que me intentaran vender en mis vacaciones, con mentiras, perdí un día con eso
• Zaira Vianey (7/5): - La comida En trato en el check in
• Freya (8/5): Great hotel, good location, good food - Good selection of pool and places to eat. The buffet (Tatish), despite saying it was open all day every day was closed a number of times when we went.
• Daniel (10/5): -
• janet (7/5): No dan facilidades para que entren taxis de aplicativo, siendo nuestro derecho decidir quien nos tr. - Almuerzos en restaurante. Buffet le falta variedad Pedí que estemos juntos. Comunique que viajo con una persona de 92 años con dos camas ididuales y me dieron habitación CAM queen y baño con tina que podía ingresar porque era muy alto
• Daeyeol (3/5): - 바다 예쁨 직원들은 친절했음 손님들을 등급을 나눠 거부하거나 추가 업차지가 많았음 식당밖에 라벨을 구분하는 어떤 표식도 없고 설명도없고 들어가서 거부당해야했음 자존심상함 6개 카페중 블루라벨은 한곳만 이용가능했고 음식점 점포들이 블루라벨은 안받는곳이많았음 호텔에서 칫솔 치약도 제공하지않아서 기프트샵에서 비싸게 사거나 호텔밖으로 멀리나가야했음 처음 부킹닷컴에서 예약할때 어떤 추가 차지도 없다고했는데 청소비명목으로 추가로 돈을 내야했음 먹을만한 식당은 뷔페한곳과 멕시코레스토랑 뿐이였음 다른 식당들은 너무 수준이하 아무리 싼곳이라지만...이럴거면 올안클루시브말고 따로 예약하고 여행할걸하는 생각이 계속들었음 추천하지않음
• Carina (7/5): - overall everything was good. just a bit of a party hotel

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