Holiday Inn Parramatta by IHG

Location: 18-40 Anderson Street, Parramatta, Sydney, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Kid meals
• Heated pool
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Beach umbrellas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Standard Twin Room

  This spacious and bright room offers an iPod dock and a flat-screen TV with cable channels.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

• Standard Twin Room - Disability Access

  The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

• Suite, 1 King Bed

  1 King Bed

  409 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi (3-device limit)

  Entertainment - LCD television with satellite channels and pay movies

  Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, jetted bathtub

  Practical - Safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Jetted bathtub
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • HDTV
  • Free WiFi
  • Pillowtop mattress
  • Pillow menu
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Art supplies
  • Laptop-friendly workspace
  • Closed captioned TV
  • Desk chair
  • Meal delivery service available

• Premium King Room

  This guest room features a flat-screen TV, free WiFi access, as well as tea and coffee-making facilities. Please note that these rooms are located at the end of the hall and are quieter and away from the elevators.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

• Standard Double Room with Two Double Beds

  This spacious and bright room offers an iPod dock and a 36-inch flat-screen TV with cable channels.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

• Standard Room

  This spacious and bright room includes an iPod dock, a 36-inch flat-screen TV with cable channels, an in-room safe and an ergonomic work station. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

• Standard King Room

  This room features a spacious work station with access to free WiFi. Each room featuring king bed, flat-screen TV, as well as tea and coffee-making facilities.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

• One-Bedroom King Suite

  This spacious suite includes a separate lounge area, a Nespresso coffee machine, and a bathroom with a double spa bath.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Free gym access

Guest Reviews

• Amol (10/5): - Very neat clean and close to Train station
• Bethany (8/5): -
• Adam (8/5): - Great location, excellent parking, very clean. We had two rooms booked. Unfortunately, one of the guests was unable to attend due to their daughter being flown to the royal children's hospital. When we explained the situation the lady that served us at reception was very understanding of our situation. We asked if there was any possibility to discuss the option of a future credit due to the situation. The lady informed us that she was not sure and had her supervisor come over. Understanding that cancellation policies exist and that unfortunately there is nothing that can be done at times, the service from the supervisor was extremely rude, she barely made any eye contact and almost refused to engage in any conversation, I felt like I was speaking another language, or she did not speak English. This rudeness left a really sour taste. The first lady that served us was excellent and explained that there was probably little chance of anything, all the second had to do was the same. Very disappointed as she was the supervisor/manager at the time.
• Melissa (10/5): -
• Christie (10/5): -
• Louise (9/5): - The staff are amazing. Everyone is so friendly and helpful. The breakfast buffet and room service meals were delicious. The rooms are a little tired and could do with a refurb.
• Amy (10/5): -
• Daniela (8/5): -
• Anne (8/5): -
• John (10/5): Staff were excellent and helpful. - The staff were very helpful and considerate. Location was excellent for our particular business purpose. Restaurant was quite handy. It was clean and comfortable.
• Emma (10/5): -
• Rhys (10/5): -
• Guy (7/5): -
• Penny_Norfolk (9/5): - Close to appointments I had
• Peggy (8/5): - Good locatio, ev charging stn available, undercover parking
• Leonie (9/5): All good. - We come every year and this is the first time we have had breakfast, we loved it,delicious, fresh and such lovely staff. We usually have a couple of evening meals. Also good, and such lovely staff. We love the parking, the location and the rooms are good. We particularly liked our room this year. Wed love to not have to step into the bath to take our shower.
• shrestha (10/5): -
• Qureshi (8/5): -
• Mellissa (9/5): -
• Sulochana (8/5): -
• CHERYL (8/5): Expensive for Parramatta. - Great location and wonderful breakfast Unfortunately our neighbours decided to have a domestic at midnight. Thin walls meant we heard every scream and threat so no sleep. Pillows were comfy though. Didn’t help us sleep though
• Barfy (9/5): -
• Jennifer (10/5): Location was close to everything .Excellent Standard room - Buffet breakfast our room was all we needed and location was excellent
• Bhattarai (10/5): -
• David (10/5): -
• Tomcelia (10/5): - Service There was no Morning robe in the room
• Mark (7/5): Meet expectations - Good breakfast Nothing comes to mind.
• Pablo (8/5): -
• Douaihy (9/5): -
• Lotho (5/5): - Good location and comfortable Parking is way too expensive as is breakfast. Should warn visitors that it is currently opposite a massive building site. Rooms are looking a little worn out.
• amrita (10/5): - Staffs are very friendly and hospitable. Room is spacious and located close to the shopping centre
• Ebtisam (10/5): Check in-out was very quick everything was great. - The stuff were so welcoming and kind The bedroom is very clean.
• Scott (9/5): -
• Wheeler (7/5): - Pool, spa, bar & restaurant were reasonably priced. Location good Beds were extremely uncomfortable and dipped in the middle Tv didn't allow volume control
• Michelle (10/5): - Close proximity to Parramatta shops and train. Well appointed breakfast options. Needed more milk for coffees but that was easy fixed
• Dennis (8/5): Great location and accessible to public transport and not have to go into the city - Very good Bed was not comfy for us
• Tamara (9/5): -
• Shaw (1/5): -
• Zerina (8/5): -
• Liston (10/5): -
• Julie (10/5): Great location - Great location, very clean, bed was very comfortable, vacilities available are wonderful. Staff are all so welcoming- Irene at the front desk was so lovely and made my daughter feel so special. Breakfast has a huge variety and all so fresh. Huge shoppig centre 5 minutes walk from hotel is a bonus! Great hotel, value for money, highly recommend. Nothing to write
• john (7/5): - A good over all experience, I would stay here again. Nice big room, king bed, the glass desk is a nice touch, liked to clock which displays the time in the dark. Service in the dining room was excellent, prices surprisingly reasonable. Lifts are very slow operating, and even opening the doors. A pain! And the room had a shower over bath- a bit last century?
• RJ (8/5): Right where we needed and kept my reservation (unlike another place in the area that will be getting a Shit review) - Location One elevator’s doors roared when they opened & closed - sounded like Chewbacca 😜
• Christine (7/5): -
• yasushi (7/5): -
• Kara (9/5): Loved it - Staff were very friendly and helpful. Parking was very easy! Buffet breakfast beautiful
• Kevin (8/5): -
• Guest (10/5): -
• Megan (8/5): We were very fortunate to have a lovely room - The pillows and staff
• Alan (8/5): Reasonable. - Room had dead cockaroach on floor when we entered.
• Alisa (8/5): Great, would stay again! - Lovely property, clean good easy car parking. Location, little bit of a walk to CBD.
• Fareena (9/5): - Staff, facilities, breakfast and location were good
• Phill (10/5): They are top of my list for staying in Parramatta - The staff are excellent So very helpful and friendly while maintaining professionalism in every interaction with every guest The damn pillows They are just too much
• Tanika (8/5): -
• Andrew (7/5): Good - Very convenient location, close to the metro station. Friendly staff. Restaurant available. No complimentary water provided!
• Therese (8/5): -
• Kellie (4/5): - Buffet breakfast Bed uncomfortable and needing a deposit even though we'd already paid months in advance and it wasn't mentioned when booking. Over priced h
• Gagandeep (9/5): -
• Fernandes (10/5): - Location Facilities are good You have to pay for water which is weird I had to pay for water 💧 to drink
• Shawn (10/5): - Great place No comment
• Angedamo (10/5): Clean spacious and friendly - Beautiful friendly staff, nothing is a problem.clean fresh room and lovely breakfast Nothing I didn't like
• yanju (1/5): -
• Peter (5/5): - Clean and close to event being attended with parking available Holding deposit taken from account and still being held over a week from stay with no resolution yet reached
• Gary (8/5): - Frendly and helpful
• anisha (9/5): -
• Lalith (8/5): - Location Plastic kettle and it was not clean also
• Shane (10/5): - Staff were very helpful and polite. Everything was clean. Had easter egg hunt for kids.
• Waheed (7/5): -
• Tamara (7/5): -
• Sheldon (9/5): -
• sharyn (10/5): Exceptional - Staff are very friendly Close to shopping centre and public transport. Room is clean and comfortable
• Rebekah (8/5): -
• Douin (9/5): -
• Serly (8/5): -
• Caitlyn (9/5): Would recommend & stay again - Location Car park very full
• Kasuwal (10/5): - Close location to little india Nil
• Cherrene (8/5): -
• Sheryl (9/5): - Great staff, convenient location, clean and had everything we needed Tv connection was intermittent
• Gangane (9/5): -
• Das (8/5): - The breakfast was brilliant. Also, the rooms were comfortable and clean.
• Vishal (7/5): -
• Laura (1/5): No se queden ahí - No me gustó nada, está en una pésima ubicación, el personal que nos atendió nos discriminaba por no saber inglés y nos hacían mala cara No me gustó como nos trataron, el aire no funcionaba, la tina estaba muy sucia tenía pelos de los huéspedes pasados, no había shampoo, jabón ni papel higiénico
• Jennifer (8/5): -
• Matthew (10/5): -
• Sally (6/5): -
• Matthew (9/5): Love staying here will be back for sure - I loved my stay just wish I could stay longer thank you also for the free upgrade
• Sheryl (10/5): - Great location, wonderful staff.
• Antoinette (6/5): -
• John (10/5): - Exceptional Service.
• Glenda (8/5): -
• Jodi (8/5): -
• Charlie (9/5): -
• FIONA (8/5): Great - Locations NA
• Bryce (10/5): -
• Lauren (9/5): -
• Salvatore (10/5): -
• Neryle (10/5): -
• Hannah (10/5): I loved my stay because staff were helpful - Everything Nil
• Koloi (8/5): Very satisfactory - Great staff especially the dining staff Bath was hard to enter and get out for shower
• Cheryl (10/5): Absolutely marvellous each time we stay at Holiday Inn Parramatta, we never look elsewhere to stay. - Everything is in close access and this property never disappoints, the staff make our stay so lovely each time and the facilities are exceptional. There are no negatives with this property.

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