K+K Hotel Fenix
Location: Ve Smeckach 30, Prague, cz
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Prime Location in Prague
Situated steps away from Wenceslas Square and a short walk from Old Town Square, K+K Hotel Fenix offers a perfect blend of convenience and luxury.
Luxurious Amenities
Enjoy a relaxing sauna session, stay active in the fitness centre, or unwind with a soothing massage at the hotel. Free WiFi ensures you stay connected throughout your stay.
Modern Comfort with Traditional Hospitality
Experience the elegance of air-conditioned rooms equipped with top-notch facilities. The hotel's contemporary design harmonizes perfectly with its warm hospitality, creating a memorable stay for every guest.
Ready to experience the charm of Prague? Book your stay at K+K Hotel Fenix now and indulge in a truly exceptional hospitality experience.
Important Information
Please note that this is a strictly nonsmoking hotel. Guests who smoke on the premises will be subject to an extra cleaning fee of EUR 100.
Please note that as a means of security the name of the cardholder must correspond to the name of the traveler. You will be asked at check-in to present the payment card used during the booking process.
When booking 5 rooms or more, different policies like stricter cancelation, prepayment and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Massage services
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Public transport tickets
- Lower bathroom sink
- Fruits
- Pet bowls
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Garage
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Classic Urban
Offering free toiletries, this twin/double room includes a private bathroom with a bath and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as an inner courtyard view.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Carbon monoxide detector
- Concierge services
-
Classic Garden View
Providing free toiletries, this twin/double room includes a private bathroom with a bath and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Concierge services
-
Small Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Concierge services
-
Deluxe Terrace
The spacious double room offers air conditioning, soundproof walls, a terrace with a quiet street view as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Concierge services
-
Classic Balcony
This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with a quiet street view.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Concierge services
-
Premier Urban
This is a room with twin beds and a sofa bed with stylish interior design, complimentary access to the wellness center with gym and sauna free internet access via LAN or WiFi.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Carbon monoxide detector
- Concierge services
-
Superior Urban
This is a room with twin or double beds (requests are subject to availability) with modern, stylish interior design, complimentary access to the wellness area with gym and sauna and free internet connection via LAN or Wifi, bathrobe & slippers, complimentary bottle of water upon arrival.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Carbon monoxide detector
- Concierge services
Guest Reviews
- Noah (5/5): -
- Sarah (8/5): Plus and minuses. - Confidently located, close to everything, metro and tram and walking distance to most sites. Well appointed lobby and room. Helpful staff. Good breakfast. The bed is kind of soft, the shower closure is less than half the length of the bathtub, so very easy to get the floor wet if you’re not super careful. The pillows were quite ‘high’, if you like flatter ones, it might be hard, my husband made his own with his jacket.
- Silvina (8/5): - Gute Lage in einer Nebenstraße am Wenzelsplatz
- régis (8/5): Établissement à recommander - Proximité du centre, propreté, petit-déjeuner, compétence du personnel d'accueil (un problème résolu efficacement)
. Hôtel moderne. La moquette des chambres est dépassée en termes de propreté et son aspect sanitaire est défavorablement connu malgré un pseudo côté confortable.
- Szabó (10/5): -
- LAVIO3110 (10/5): -
- Sergej (9/5): -
- Tamara (6/5): -
- Yoav (10/5): - The location is great, the room was great.
- D6273MGmariek (10/5): Cozy, welcoming atmosphere - I have stayed at this hotel in central Prague several times for business and always had a great experience. The location is perfect, everything is within walking distance.
The rooms are clean, and I always sleep well here as a baby :-). The atmosphere is cozy, the staff is very friendly and profesional. And when I have time I enjoy sauna. I would like to highly recommend this hotel - I will definitely come back!
- Benjamin (9/5): -
- M3296FWandrewd (10/5): Birthday Celebrations in Prague! - We came to Prague for my 60th Birthday celebrations with my wife and 2 daughters. The hotel is fabulous, clean and modern and the breakfast is superb. A special mention to Jayani & Wella who helped make our stay extra special. Some reviews mention the location but there were no issues and we felt safe going back to the hotel at night. Prague is a beautiful city and we had the added bonus of the Easter Markets. Can’t praise the staff and experience enough. Will definitely stay again.
- Anthony (9/5): - Very friendly staff. The location was perfect for a short stay Nothing
- Yusuf Noyan (8/5): -
- Mateusz (8/5): Zadowolony - Bardzo dobra lokalizacja. Wszędzie blisko. Hotel czysty, śniadania bardzo dobre. Brak miejsc parkingowych. Lepiej zrobić wcześniejszą rezerwacją parkingową żeby później nie szukać wolnego miejsca ponieważ jest to praktycznie niemożliwe.
- Francisco Javier (6/5): - La limpieza y la ubicación La cama era incomodísima, el colchón y las almohadas fatal, el colchón se hundía.
- MENAHEM (9/5): -
- Mahmut Celalettin (4/5): Kesinlikle son dakikaya kadar bekleyin rezervasyon için ve kesinlikle ön odalardan rezervasyon yaptırın diğer odalar kal - Merkezi yerde her yere yürüme mesafesinde Kesinlikle ara oda ve arka taraftaki odalardan rezervasyon yaptırmayın inanılmaz derecede kötü koridor halıları berbat halde odalar küçük ve havasız tekrar tercih edilebilir bir otel değil son dakika fiyatı inanılmaz düştü ucuz odada daha pahalıya kaldım maalesef
- Nenad (8/5): -
- Belinda (8/5): - Prijs/ kwaliteit is top.
- Volker (8/5): Gute Lage! - Lage top! Parkhaus
- Uta (7/5): Auf Grund der Lage zu empfehlen. 10 Minuten zu Fuß entfernt vom Bahnhof und die Altstadt bequem zu erreichen. - Super Lage Das Frühstück hätte besser sein können
- Klaudia (10/5): -
- Gaute M (10/5): -
- Benjamin (10/5): -
- Michal (9/5): -
- Raf (8/5): -
- Luca Willi (10/5): -
- Andzelika (8/5): -
- Sergiy (9/5): -
- Šimková (8/5): -
- Samantha (9/5): -
- Yogesh (1/5): Not advisable, no air conditioning - Nothing, except the location Beds are very soft and completely curved in the centre. When we sit on the bed, it goes down by 6 to 7 inches. I could not sleep in the night. There was a lot of dust in the room. It gave me allergy.
- Andrea (9/5): -
- Anna-Marie (8/5): -
- Jurgita (10/5): -
- Hans (7/5): - Lage Es gibt keine Möglichkeit, einen Parkplatz vor zu buchen
- Serhii (8/5): -
- barbara (8/5): -
- Ariana (8/5): -
- Nathalie (8/5): -
- Kayser (9/5): Muito boa - A localização é muito boa, próximo da estação de metrô e próximo das atrações que podem ser feitas a pé. As recepcionista que nos atenderam foram extremamente cordiais. O café da manhã é bom. O quarto era espaçoso, a cama confortável, não gostei muito dos travesseiros. O banheiro é pequeno e como o chuveiro fica acima de uma banheira estreita, o vidro do box é baixo, o resultado é que após o banho o piso do banheiro fica bastante molhado. Travesseiros, Banheiro (box)
- Stephan (9/5): -
- Kevin (8/5): -
- De (10/5): - Alles unkompliziert, Personal immer höflich und zuverlässig. Preis Leistung völlig in Ordnung!
- Palese Rodriguez (9/5): El hotel es muy recomendable - Me gusto la habitacion, la limpieza y la ubicacion del hotel Estuvo todo bien
- Hardy (8/5): Tip Top - Top Lage Alles top
- Monica (10/5): Great stay, totally recommend - Great hotel, very close to the old town and the staff was lovely
- Christophe (9/5): Good value in city centre - Très bon petit déjeuner, établissement hyper central
- Vladimir (10/5): - Totul. N/A
- J8933YQhelenb (10/5): Great hotel in a good location - The staff were wonderful , breakfast had a wide range of food and the rooms were great. We had 3 rooms for our family and each one was fabulous. Staff were helpful too
- István (9/5): -
- Silvia (9/5): - Vyborna lokalita, ustretovy, ochotny personal, pestry vyber pri ranajkach, chladnicka na izbe.
- Trine Eilberg (8/5): -
- Lucka.K (10/5): -
- Malibumags (10/5): Short break - Lovely hotel well situated for all of the sights in Prague. Very clean with service every day if you wanted this. The breakfast buffet was extensive with lots of choice for everyone. Staff very friendly and we ordered taxi service which was very good as well. If we return to Prague we will definitely stay here again.
- Thomas (8/5): Really nice hotel in a great location, but really needs to upgrade it's lack of Aircon - When we were checking in the very nice receptionist informed us that we were being upgraded to a room with a terrace. We did not ask for/expect this at all and we were delighted. The room was really clean, with a plenty of space to hang up clothes and the bathroom was really nice - the water pressure in the shower was great and the water temperature was really easy to adjust (not something you usually get). The terrace itself was massive but, for us, didn't add anything to our experience. Breakfast was really good, with lots of choice and good quality. Location was right next to the two subway stations that connect the different lines, so really easy getting around the city and to/from the airport. Contarary to the description in Booking.com, this hotel does not have any functioning aircon. There is aircon in the room, but it only blows hot air and is used as a heater. We were advised by reception that this system cannot be corrected and that they did not have a fan they could offer. The day we arrived it was around 20c and the room was hot - we had to leave the windows open all night but the room was still a little hot. The next two nights were cooler and we slept better. I just can't imagine staying here in the summer and I really think they either need to fix the aircon situation or, at a minmium, they need a supply of fans they can offer guests.
If the hotel had aircon I would have given the place a 10 - I've knocked a couple of points off for this.
The terrace we were given was at the front of the property and was overlooked. This made it pretty much unusable. It's only real function would have benfitted a smoker or vaper who needed somewhere to go for a smoke.
- Ridha (7/5): -
- gregor (10/5): - Tremendous hotel . Everything spotless . Staff excellent
- Ozge (8/5): Çocuk olduğu için genelde daire tutuyorduk ilk otel deneyimimiz oldu ama biz çok memnun kaldık. - Konumu şahane, kahvaltısı beklentimin de üstündeydi. 4 yaşında bir çocukla 3 gece kaldık hem konum hem kahvaltı hem de temizlik anlamında biz çok memnun kaldık. Tavsiye ederim. Beğenmediğim bir şey olmadı.
- Melkonyan (10/5): -
- Q8675NZhannahs (10/5): Such a pleasant and central hotel in Prague - My friend and I have just returned from our trip to Prague. We stayed at the K + K Fenix Hotel for 3 nights. I could not fault this hotel at all. Upon arrival we were warmly welcomed by amazing staff who will go above and beyond, if you have any questions they are happy to answer. The room was clean upon arrival and was cleaned daily and towels were changed every day. If you are looking for a central hotel in Prague the K + K Fenix hotel has everything you will require.
- Gaute M (10/5): - Perfect bed. Perfect scrambled eggs for breakfast. Very pleasant reception.
- Alper (8/5): -
- danieljJ6022KG (10/5): Amazing central hotel - Location was amazing and the hotel is really nice. Room was available soon as we arrived which was only 11:30am! Staff were lovely and breakfast was nice - very calm atmosphere in the hotel and excellent value for money. We will be back!
- Anna (9/5): -
- Murmel96 (9/5): Perfektes Hotel für Städtetrip - Schönes, sauberes und sehr zentrales Hotel, mitten in der Altstadt. Perfekte Ausgangslage für Ausflüge in alle Richtungen. Das Personal ist super freundlich, das ganze Hotel und Zimmer sehr sauber & gut duftend. Das Frühstücksbuffet hat von allem etwas und war sehr lecker. Wir würden es auf jedenfall wieder buchen. Das "Fitness" ist etwas minimalistisch. Es ist ein Raum mit einer einzigen Maschine und einer Bank mit Hanteln.
In manchen Ecken sieht man dem Hotel das alter etwas an. Zb im Badezimmer an der Decke hatte es bereits Risse und das Bad könnte evtl mal renoviert werden.. Jedoch nichts tragisches. Für Familien evtl wichtig; in der selben Strasse sind 3 Striplocale/Bordelle (man sieht nichts/niemanden ausser die Schilder/ Plakate. Es ist trotzdem ruhig und man fühlt sich keineswegs unwohl - aber falls das für jemanden ein Kriterium ist)..
- Bea (8/5): A well-located, comfortable hotel with excellent breakfast and amenities. - Overall, we had a very pleasant stay. The accommodation is in an excellent location, within walking distance of the city center and major landmarks such as Charles Bridge, the Astronomical Clock (Orloj), the Town Hall Square, and the Old Town Square.
The breakfast was outstanding and very generous. Everything was carefully prepared, from fresh pastries to scrambled eggs, with a wide selection of cheeses and cold cuts. There was high-quality coffee, sparkling wine, soft drinks, and an abundant supply of everything.
The room was bright, clean, and equipped with standard hotel amenities, including a well-stocked minibar. The bathroom was also clean, with pleasant shower gel and soft towels.
The hotel itself is nicely renovated, featuring a bar and a lounge area. Parking was available, and there was also the option for electric vehicle charging.
Pets are allowed and can be taken into the room, which is a great advantage. However, it was not clearly indicated in advance how much the pet fee would be, and this was unfortunately our only negative experience.
- citronbavard (10/5): AMAZING - Amazing experience, thanks to Piyush for his wonderful service !!!
- Rex (8/5): Quiet location comfortable room and nice staff -
- Ramiz (8/5): - Staff Location, actually the street of the hotel
- alena (9/5): -
- Zaven (10/5): -
- Christine (9/5): - Sehr gute Lage zum Zentrum An der Rezeption leider nur Englisch
- Roxana-Alina (10/5): Preis perfekt, Hotel liegt zentral alles zu Fuß erreichbar - Sehr zentral , Parkplatz Möglichkeit ,tolles Frühstück , sehr bequeme Bett und sehr hilfsbereite Mitarbeiter.
Werde ich es nochmals buchen .
- O816OCwilliaml (6/5): A perfectly good hotel for Wenceslas Square - Pros
- Comfortable, well kitted out rooms.
- Fridge and Tea and Coffee making facilities were a huge bonus.
- Good Location for visiting Prague - Right off of Wenceslas Square and walking distance to the Old Town. Fantastic hidden gem restaurants nearby too.
- Staff generally speaking helpful and polite.
- If you get a room with a balcony, being able to chill outside is quite a cool feature and I’d imagine especially so in the summer.
Cons
- Experienced customer service issues prior to arrival. Requested late checkout on account of having a night flight back to the UK. Couldn’t do this on the website, however contacted the hotel directly, but it involved a lot of back and forth and more friction than necessary.
- To add to the point above, one member of staff was quite standoffish and made us justify ourselves when requesting late checkout.
- Took advantage to the hotels airport pickup service, however the car didn’t turn up -had to call on arrival to request it again.
- Minor issues in the room, for example bathroom door didn’t close. Having the room to myself, it wasn’t a problem but if sharing it may have been an issue.
It’s worth mentioning that all the customer service issues were sorted, including a free taxi back to the airport by way of apology which was more than fair.
Things to Consider (i.e things which aren’t the hotels fault)
- Whilst the location isn’t bad, the hotel happens to be next to a giant strip club and a brothel. We later discovered the street the Hotel on is quite notorious and attracts a lot of stag do’s etc. Going midweek, didn’t have any problems and saw the funny side of it, but if this sort of thing offends, then I’d look elsewhere.
- There is a corner shop across the road for groceries which is very convenient, but they charge ridiculous prices - go to the big brand supermarkets to save some money.
- The hotels a short walk from many sights but not near the trams. There is a metro nearby so public transport is there, but I’d recommend this to someone who’s happy walking a lot rather than relying on taxis and trams etc.
Overall the hotel is good - a very standard, townhouse, touristy hotel. It was genuinely fine to stay in and the issues above aside, it was actually quite pleasant. The customer service issues weren’t great and I feel better staff training could have resolved those sooner. The only thing I’d say is there are better options out there offering better value for money, especially if you look slightly further out of town.
Would I stay here again - I certainly wouldn’t mind - but I feel there are better options out there.
- mollybZ2970VU (10/5): Amazing hotel! - Amazing hotel, very clean and the staff are extremely friendly and helpful.
The bed has to be one of the comfiest beds I’ve ever slept in at a hotel.
The location is perfect for exploring the city, everywhere is within walkable distance. Great value for a lovely city break, I would definitely recommend and stay here again if I came back to Prague! 10/10!!
- Philh89a (10/5): Nice stay - We stayed for 6 nights at the k&k fenix hotel and it was a very comfortable stay. The hotel is clean and modern with lovely staff (thank you wella and oksana on the front desk). The hotel is in a good location only a 10/15min walk from the centre of the old town. Breakfast was fine with enough choice and the choice of tea and coffee was also enough.
- Libor (1/5): Neochota stornovat pobyt z objektivnich duvodu - Nic Vsechno
- CANER (8/5): -
- Yu-ching (8/5): 地點方便離a跟c地鐵不遠 - 員工服務態度 一開始給我們的五樓在裝修!反應過後才移到一樓!其中一間房間還是冷氣壞掉了
- Deirdre (10/5): Perfect weekend Getaway in a beautiful hotel with fantastic staff - The hotel was beautiful,we got upgraded to the most beautiful terrace room.
The Staff were exceptional,especially Piyush who greeted us on arrival,very welcoming and professional,always more than happy to help with any queries,nothing was too much for him.
The breakfast was really nice with a great selection of nicely cooked food.
Location is perfect within minutes you are in the old town
I couldn’t recommend this hotel highly enough,We will definitely return to this lovely hotel. Nothing
- Eva (9/5): Vřele doporučuji - Příjemný personál Nevim
- Ramiz (10/5): -
- Rune (6/5): -
- Tal (9/5): נחמד מאוד נקי ביותר קרוב ברגל להכל - נקי ברמות
- Michal (9/5): -
- paulbB6807WR (10/5): Prague city break - Nice budget hotel good breakfast and clean
- paloma (8/5): -
- deechad (10/5): Mabuhay si Wella - After a long, exhausting train ride from Berlin, arriving at the K+K Hotel Fenix was exactly the comfort we needed. We were warmly greeted by a fellow Filipino named Wella, who instantly made us feel at home with her signature hospitality. She went above and beyond by graciously upgrading our room to ensure we had the most relaxing stay possible. Knowing we were craving rice, she even recommended a fantastic nearby Filipino bistro alongside giving us great tips on the best spots to visit in Prague. The hotel is wonderful, but Wella's exceptional and personal service truly made our trip unforgettable!
- Gordon (10/5): Wonderful place, centrally located - Lovely spacious room, decent shower, beers and water in fridge, friendly staff, good selection at breakfast. Wasn’t noisy at night even though the room was street facing and windows open. Nothing
- Global14731277274 (10/5): Again a big pleasure to come back - The hotel is very nice, a great team is supporting as much as they can and the location is perfect as it is just a few minutes away from city center.
- 726catherineo (10/5): Prague Visit for 35th Wedding Anniversary - Good location close for shopping and sightseeing. Staff very helpful and friendly throughout our stay,rooms clean and tidy breakfast area well supplied and good choices bar area comfortable and well serviced. Special mention to Tarek, Wella and Piyush who were above and beyond what you normally expect from hotel staff. Will be returning next year because of this.
- Andrei Costinean 2 (10/5): - Totul a fost perfect
- J7777ZFrobertk (10/5): First Class - As others have mentioned, location is ideal for being able to walk to both New and Old Town. We took public transport from the airport 59 bus and then the metro , very easy 30 mins and £1.76 ….Bargain
Hotel was first class , staff , room , breakfast all were amazing, would certainly recommend, thank you
- cms004 (10/5): Birthday Prague Long Weekend - We had a wonderful time staying at this hotel for 3 nights.
Location wise is perfect, the hotel is situated 2 minutes walk from the old town which is perfect for shopping, restaurants and general exploring.
We paid £15 in a Bolt taxi from the airport to the hotel.
The room was lovely and clean. We were celebrating my partners birthday and the hotel brought some champagne and glasses to the room.
The breakfast was okay with some variety such as different styles of eggs, croissants and break although due to some staffing issues over the weekend you had to wait for some things to be replenished but we weren’t waiting for long.
Overall the hotel was clean, perfect location, lovely staff and would genuinely stay here again.
Thank you for a great experience.
- 625alanb (10/5): Prague visit - We have just stayed here for 3 nights. The hotel is perfectly located close to Wenceslas square, and is central so it's ideal for exploring Prague. The rooms and the whole hotel is spotlessly clean. Staff are friendly and helpful, good breakfast selection, the porridge especially nice.
Rooms are spacious and relaxing,with a fridge and safe supplied, and cleaned daily. Nothing was too much trouble for the staff. Would definitely stay here again
- Marion (7/5): -
- Ziwei (10/5): 很不错的体验 - 有会说俄语的前台!这个很赞!
- Resort42686738590 (10/5): Thank you K K Fenix ! - We stayed there for three nights. The hotel is perfectly located for exploring Prague. The rooms are simple but very clean. We received a very friendly welcome from the reception staff. A big compliment to the bartender for the customer-oriented service. We would also like to thank the reception for the body lotion they kindly gave us.
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