Apartment Hedera A11

Location: 8 Ulica Josipa Jurja Strossmayera, Dubrovnik, hr

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Free wired internet
• Snorkeling on site
• Internet access
• Guest education on local ecosystems and culture
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Three-Bedroom Apartment

  This spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a coffee machine, a seating area as well as city views. The unit offers 4 beds.

  Max Occupancy: 8 (7 Adults)

  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Drying rack for clothing
  • Cots

Guest Reviews

• Karen (7/5): - The location was brilliant. There are a lot of steps to get the apartment from the pile gate direction, but to avoid steps it is more easily accessed from the Jesuit steps direction with fewer steps. The included breakfast was fantastic! The "bedrooms" do not have proper doors thus for a party of adults sharing or a family with young children this is far from ideal but more suited to a family with older children. The water boilers are insufficient to enable 2 adults to shower one after the other. The beds are slatted. We had an issue with one of the beds as the slats were not fixed and kept falling through thus the mattress kept sinking into holes in the slats which was quite dangerous. Raised with the agent but not rectified.
• eulalia (8/5): -
• Joni (9/5): -
• Christina (8/5): Das Hotel ist sehr gut gelegen. Es ist viel Platz und die Kommunikation mit dem Personal war sehr einfach und schnell. D - Die Lage, der Platz, die Ausstattung Der Geruch im Erdgeschoss, die Bettenlänge
• Elke (8/5): Fijn onderkomen in een drukke stad. - Centraal gelegen, rustig, ruim, voldeed aan onze verwachting. Geen uitzicht, enkel muren, dus vrij donker. Ontbijt was ergens anders.
• Tommaso (9/5): - L'appartamento si sviluppa su tre piani, ognuno fornito di bagno e doccia Al piano intermedio vi è un piccolo angolo relax con divano, poltrona e televisione Reception sempre a disposizione e servizio di transfer eccellente Nulla da segnalare
• dimastrogiovanni (10/5): -
• Mar (9/5): -
• ALFREDO (9/5): Muy buena ubicación y comodidad - La ubicación.la comodidad,3 baños Ubicación poco oscura la pb y poco lugar para comer
• Yvonne (7/5): - Die Lage war sehr zentral, direkt in der Altstadt Die Wohnung sieht auf den Bildern großzügiger aus, als sie ist. Es sind drei Etagen.
• Nicole (6/5): Great location - Proximity 3rd bedroom tiny, having to get rid of rubbish is outrageous.
• Richard (1/5): Poor customer service & cramped apartment - The location was great, in the middle of the old town. The Breakfast was good as well, certainly not like the quality shown in the pictures but tasty and the service efficient. The pictures mask the cramped nature of the apartment. Spread over three floors, it doesn't have an adequate socialising space, but would be ok if groups wanted to stay separate. It didn't work for us. The showers are tiny; don't expect to be able to wash your feet or bend down. We ate out all the time, it is certainly not the right apartment for self catering due to the layout and standard of the facilities - size of table. limited space etc. The code for check in was made available just after the official check in time and there was a maintenance man still present at the property fixing an issue with the toilet / drainage. It was in excess of 40 minutes after check in that the man finished and we were left with a horrendous smell which lasted for several hours. The top floor sink leaked in the evening , all over the floor and then through the ceiling onto the bed on the floor below. My daughter and her partner had to sleep on a damp bed. A maintenance man arrived at 8.45am the following morning to fix the leak which was certainly not the most relaxing lie in after a long days travel the day before. In response , Hedera have apologised and the issue was eventually resolved but I have had no response from my complaint and request for compensation. The Office Manager has ignored my emails. I have received nothing for the inconvenience of the issues that disrupted our first day. Whilst I fully understand that the old town has old properties and problems inevitably happen outside of anyone's control, I do not accept that when paying in excess of £200 per night that I have to "suck up" any problems. I should reasonably expect the accommodation to be free of faults and if not, then alternative accommodation or compensation offered. The quality of service and empathy provided by Hedera has simply not been acceptable or good enough.
• Arturs (9/5): Superb -
• Kevin (9/5): Superb -
• Sejdi (10/5): An amazing stay at Hedera A11, with a lovely breakfast and easy access to all corners of Dubrovnik. - Apartment Hedera A11 is a magnificent place at the heart of the old town of Dubrovnik. It is highly recommended! Nothing. All was great.
• Cassandra (8/5): Very good - Spacious rooms and great location. Checkin was easy and all amenities that we needed. Nice and warm in the winter and great value for money TV has access controls that prohibited watching movies or shows at night.
• Zuzawu (5/5): Convenient location but apartment needs some refurbishment - The location of the apartment is very convenient. It is close to everything. Breakfast is also very good in a restaurant nearby (served from 8.00). The owners can arrange a taxi transfer, which is very handy. There are some drawbacks. Due to dampness the apartment has fungus in the kitchen and its smell is very, very strong. The kitchen worksurface should be exchanged into a new one as it is completely rotten (you can see it underneath). There is only one key to the apartment so when you travel with many people it is a problem. On the middle floor, only one person can have a hot shower (capacity of the boiler is very small). The owners assume that you travel with family (we were friends) and provide one duvet to share. So make sure you warn them how many duvets you will need. The last thing that you should be aware of is the fact that you will have to attach pictures of your passports to their website, and you will need to pay a deposit of EUR 200. It took a long time to get the money back.
• Jennifer (8/5): I’d recommend this stay as long as you don’t expect luxury and can handle bare bones bed and accommodations - Great location, spacious, comfortable beds and plenty of bathrooms and it was helpful to have breakfast vouchers for every morning. Definitely had plumbing issues with one of the bathrooms and the cost seems a bit much for only 4 people
• George (9/5): Superb -
• Maximiliano (8/5): Very good - The deposit money took almost a month to get refunded, but all the rest was great!
• Stoke (9/5): Superb - The apartment had 3 different bedrooms all on a different floor which was perfect for our travel group so everyone could have some privacy. The included breakfast is also on the main street of old dubrovnik so you get a great view with it over there as well. For GOT lovers, the apartment is less then 2 minutes away from the staris from the walk of shame. The showers are a bit small for a tall guy like me.
• Marzanne (5/5): i have stayed in better places for the same money in the old town of dubrovnik - the location is great looks quite different to the photos, furniture is old and sofa beds have seen better days.
• Stephen (8/5): excellent location + appt - would recommend - Location great, clean appt, good breakfast Aircon unit worked but had a leak , plus leak in bathroom meant wet bathroom floor - not major issues, but a bit annoying
• Helen (7/5): Good - Location Struggled with the key box, air con and the first floor toilet
• Natalie (7/5): Good -
• Dario (10/5): This is a lovely historic house in centre of the old town and is any easy walk to all attractions once there. It is als - Lovely historic house in centre of the old town Not much
• Alex (10/5): Spacious and comfortable apartment in the Center of the old town. - Brilliant location in the heart of the old town. Spacious with beds and bathrooms on each floor. Comfortable and clean.
• Michaela (10/5): - Sehr sauber, modern in einem altem Gebäude mitten in der Altstadt in einer Seitengasse....phänomal....Achtung! Es sind steile Treppen....
• Timothy (10/5): Very happy - Location, number of beds & toilets,
• Boris (9/5): Superb - Ideal Location & Cozy Ambience - This Apartment Has It All! Lack of a Second Key Could Pose an Inconvenience for Families of Five.
• Marek (9/5): Superb - Great apartment, in old central Dubrovnik
• Jason (8/5): Very good - Location Size Rental host was helpful and friendly Middle room bed wasn't as comfortable as others.
• Lisa (10/5): Exceptional - the location ! nothing
• Elizabeth (8/5): Very good -
• Anonymous (7/5): Good - Location, comfortable, get the feel of living inside the walls
• James (7/5): Good - Great location in Old Town A little small
• Kristina (7/5): Great location, manager was very friendly and helpful but apartment was very small for 6 - Location Beds weren’t comfortable and fold out lounge. Apartment much smaller than in photos. Very cramped for 6 people
• Thalia (8/5): Great time,great place!! - Excellent location,close to the market,restaurants and places of interest Very friendly and helpful stuff we were 7 people and although the apartment has 3 bathrooms we had to wait in order to have hot water for everyone maybe the capacity of the boiler is little..
• Mary (7/5): Family apartment in heart of Old Town - Good sized apartment over 3 floors in a wonderful location in the old town but away from the crowds. Very near Gundulic Square and Jesuit Staircase (now the iconic “Walk of Shame”). Plenty of room (3x double beds, 1 single bed), with 3x bathrooms, small lounge on 1st floor and a tiny kitchen and dining area on ground floor. Suited our family perfectly, but probably wouldn't suit 3x couples as 2 of the beds on the 2nd floor share a space. Breakfast was a bit of a walk away but good. Staff were a bit brusk asking us on checkout whether we'd taken the bins out, even though they hadn't mentioned this at check in. Like everywhere in Croatia atm, eye watering costs!
• Katie (9/5): Superb -
• Jonathan (10/5): - The location was amazing. The check-in/check-out was seamless. Thoroughly enjoyed and will return.

Photos