22Land Moon West Lake

Name: 22Land Moon West Lake
Address: 185 Trích Sài, Hanoi, vn

Location: 185 Trích Sài, Hanoi, vn

Star Rating: 7.8 Stars

Property Type: Apartments

About this Property

Nature-Inspired Eco-Friendly Retreat

Escape to Moon West Lake Hotel & Residence, a sustainable haven nestled in the heart of Hanoi's Tay Ho district. Embrace eco-friendly travel choices and immerse yourself in the beauty of river and garden views.

Modern Amenities & Comfort

Each apartment unit is thoughtfully equipped with air conditioning, a kitchen, and a private bathroom with deluxe amenities. Enjoy the convenience of a 24-hour front desk, free WiFi, and airport transfers.

Entertainment & Relaxation

Indulge in sightseeing tours, unwind in the indoor play area, or bask in the sun terrace's tranquility. Whether you seek adventure or relaxation, Moon West Lake offers the perfect blend for your stay.

Book now to experience a harmonious blend of nature and modern comforts at Moon West Lake Hotel & Residence.

Important Information

This property does not accommodate bachelor(ette) or similar parties.

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:30 AM

Amenities & Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Currency exchange
Chapel/shrine
Non-smoking throughout
Private check-in/check-out
Concierge service
Wheelchair accessible
Shared kitchen
Adult only
Lower bathroom sink
Emergency cord in bathroom
Entertainment staff
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Bicycle-friendly property
Bulk dispenser for toiletries
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Studio Apartment

This studio comes fully furnished and includes free WiFi and a smart TV.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Hand sanitiser
Studio

Featuring free toiletries, this studio includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio features a flat-screen TV with streaming services, a washing machine, executive lounge access, a seating area as well as garden views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Hand sanitiser
Studio Apartment

This studio comes fully furnished and includes free WiFi and a smart TV.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Hand sanitiser
One-Bedroom Apartment

This apartment comes fully furnished and includes free WiFi and a smart TV.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Hand sanitiser
Apartment With Lake View

This apartment comes fully furnished and includes free WiFi and a smart TV.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Hand sanitiser
Deluxe Queen Room

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The double room has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as executive lounge access. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Hand sanitiser
Deluxe Studio

This studio has a private bathroom and air conditioning. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Air conditioning
- Private bathroom
Bungalow With Patio

This bungalow features a private bathroom and air conditioning. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Air conditioning
- Private bathroom
Two-Bedroom Apartment with Balcony and Terrace

This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as lake views. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Hand sanitiser
Standard Studio

Featuring air conditioning, a wardrobe and parquet floors, this studio includes a private bathroom. The studio's kitchen is available for cooking and storing food. This studio features heating and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Air conditioning
- Kitchenette
- Private bathroom
- Heating
- Kitchen
- Hardwood or parquet floors
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Toilet paper
- Trash cans
- Socket near the bed
Deluxe Studio

The studio features a private bathroom, air conditioning, a washing machine, as well as a seating area with a flat-screen TV. The studio's kitchen is available for cooking and storing food. The studio has parquet floors and provides a wardrobe, tumble dryer and a sofa. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Air conditioning
- Kitchenette
- Desk
- Seating Area
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Toilet paper
- Trash cans
- Socket near the bed
Suite with Balcony

Boasting 1 bedroom and 1 bathroom, this air-conditioned suite includes a living room and seating area. The suite's kitchen is available for cooking and storing food. Featuring a balcony, this suite also offers a washing machine, a wardrobe and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Air conditioning
- Kitchenette
- Desk
- Seating Area
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Toilet paper
- Trash cans
- Socket near the bed
Suite with Lake View

Featuring 1 bedroom and 1 bathroom, this air-conditioned suite is consisted of of a living room and seating area. The suite's kitchen is available for cooking and storing food. Boasting a balcony, this suite also offers a washing machine, a wardrobe and a flat-screen TV. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Air conditioning
- Kitchenette
- Desk
- Seating Area
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Toilet paper
- Trash cans
- Socket near the bed

Guest Reviews

Prachuryya (7/5): An average, affordable stay - It was an affordable apartment, decently priced and had the vibe of a home with good view of the lake. You get a mini kitchenette, washing machine in the living room with a table for two, couch and tv. It’s quite basic and doesn’t lean into the realms of luxury. The toilet was stinking and the smell leaked throughout the room. There were mouldy and damaged walls with water leaks. Breakfast options were quite limited and not really appealing, especially for vegetarians. It was the same instant coffee, beef pho and self-made sandwich every day. Also you’re provided tiny bottles of water in the room and the one’s in fridge are chargeable. The couch was rock hard too.
Suat Yurtsever (10/5): - Everything was good .
T-Thuy Pham (8/5): -
Viktor (10/5): -
Lâm (10/5): -
Thuy (10/5): - Friendly staff
Anastasiia (7/5): - Хорошее расположение, красивый вид из окна на озеро и храм. Приветливый персонал. В целом нормальный номер. Но не тот,что заказывали. Хорошая большая кровать , лифт, кондиционер. Номер не тот,что заказывали. Заказала с балконом , стиральной машиной и мини кухней ( судя по фото). Ничего из этого не было. Так называемый балкон- это открывающаяся дверь стеклянная за которой сразу перила, между окном и перилами влезет только одна стопа. В ванной комнате не было душевой кабины ( не критично,но всё же). Бронь была на 2 ночи. Вечером второго дня и утром в день отъезда пропала горячая вода.
Franck (3/5): - Peut-être l'emplacement devant le lac.....rien de plus Le petit déjeuner très mauvais café froid rien a manger....même pas d'œuf.....et hôtel sal....très mal entretenu.....et assez bruyant.....
lee (3/5): 非常不愉快的住宿體驗 - 沒有房間小、不乾淨、隔音差
Christina (2/5): Not a pleasant room - The location was good The room was very mouldy
Keith (9/5): Very good place to stay with a large family For a reasonable price - The property was in a very good location and close to city attractions. Was very happy with the room/suite. It is hundred percent value for money. Property was right in front of the lake with excellent views. The beds were very comfortable and heaps of space in the suite. The suite needs a little more upgrading and cleaning. As expected, there was a language barrier. The floor needs attending to as many parts of the floor are coming out.
Natalie (10/5): -
Lucy (10/5): -
Le Kieu (7/5): Not bad. - This part of the trich sai street is a lot of traffic. You can only enjoy the lake in your balcony.
Christian (7/5): -
Dániel (10/5): -
Kim Ji-Won (3/5): -
Bart (3/5): Verschrikkelijk smerig - De locatie is prima Niet schoon, kakkerlakken, mieren, alles is kapot, gevaarlijke bedrading. Niks fatsoenlijks van te maken.
Amy Skywalker (6/5): - Das Personal und die Mitarbeiter waren außerordentlich freundlich Das Zimmer war leider eher wie ein Bunker. Ein einziges Fenster mit Blick auf eine Wand. Die Duschkabine war leider komplett undicht und hat das ganze Bad beim Duschen überflutet. Zusätzlich ist bei jeder Benutzung des Waschbeckens das ganze Wasser unten rausgelaufen. Sehr sauber war das Bad leider auch nicht :( dazu kommt das es extrem hellhörig ist. Alle Zimmertüren sind sehr laut beim schließen, weswegen man immer alle Nachbarstüren hört. An den Kleiderschrank ist man gar nicht hingekommen weil das Bett direkt bündig davor steht.
Phúc (10/5): -
Zhang (10/5): 每天回到这里都能彻底放松下来 - 这家酒店给我的整体感觉非常舒服，不仅房间干净整洁，而且设计也很有品味
Sampdoria (10/5): The Wi-Fi was fast and reliable. - The staff were incredibly helpful and friendly.
John (9/5): The room was neat and well-equipped. - The hotel was very clean, the rooms were tidy and well-equipped. The staff were friendly and always provided quick assistance when needed. The location was convenient, making it easy to get to tourist attractions. Overall, the experience was very satisfying.
Mila (8/5): Персонал очень внимательный, всегда готов помочь с любыми вопросами. - Номера просторные, чистые и уютные, а вид из окна на центр Ханоя просто потрясающий.
lê (1/5): Quá sức tệ - Nhân viên huỷ đơn , phòng k giống hình , nhân viên mắng lại khách , phòng ốc mùi ẩm mốc khó chịu , tôi đang ngủ thì có rệp cắn người làm chảy máu
Sambon (9/5): J’ai particulièrement apprécié la propreté impeccable de la chambre. - L’hôtel est idéalement situé au cœur de Hanoï. Le personnel est extrêmement accueillant et toujours prêt à aider
Marko (10/5): Smještaj je visoke kvalitete i vrijedi ga doživjeti - Tlak vode je jak, što tuširanje čini vrlo ugodnim; nije slab kao na nekim drugim mjestima
Dung (9/5): Nhân viên thân thiện, nhiệt tình hỗ trợ nên kỳ nghỉ ở đây rất thoải mái - Nằm ở trung tâm hà nội. Sáng có thể đi bộ hoặc đạp xe quanh hồ tây rất thoải mái
Mathias (10/5): Het hotel was erg netjes en aangenaam - De gemeenschappelijke ruimte is weliswaar eenvoudig, maar wordt netjes gehouden, waardoor het er prettig uitziet
Petra (9/5): Hotel má velmi rozumnou cenu - Šel jsem s kamarádem a oba jsme si mysleli, že to za tu cenu bylo dobré
Nakashima (10/5): Wir hatten einen fantastischen Aufenthalt in diesem Hotel - Das Zimmer war sehr geräumig und modern eingerichtet, mit einem wunderschönen Blick auf die Stadt. Besonders beeindruckt hat uns das freundliche Personal, das uns bei jeder Frage geholfen hat
Cinbui (10/5): I really appreciated how მშვიდ and quiet the hotel was, even though it’s close to the city centre - It made it easy to relax after a long day of exploring. Definitely a great place if you value a good night’s rest.
Jakob (3/5): Schlechtes Preis Leistungverhältnis, nicht weiterzuempfehlen - Die Lage war ganz schön, am Westlake gelegen. Es war sehr dreckig und uns wurde erst ein sehr kleines Zimmer ohne Fenster gegeben. Auf Nachfrage wurde uns dann ein größeres gegeben, dieses hatte wenigstens ein Fenster aber wie auf den Bildern sah es trotzdem nicht aus und ohne Seeblick. Also für Vietnam war es ein schlechtes Preis Leistungsverhältnis.
Jack (10/5): a pretty good hotel for a vacation - The room looks ordinary from the outside, but once you move in, you'll find it quite convenient and well-designed, making it very comfortable to use
Emilia (10/5): Die Reise hierher war sehr angenehm - Nach ein paar Tagen lief alles reibungslos, es gab keinerlei Unannehmlichkeiten, sodass die Gesamterfahrung sehr angenehm war
Richard (7/5): Jel bych sem znovu - Příjemný personál, velmi dobře se s nimi dalo domluvit anglicky. Pokoj sice menší, ale vše potřebné tam bylo, postel pohodlná. Skromná snídaně.
Igor (4/5): -
Daniel (10/5): The hotel has excellent service - The hotel provided a peaceful atmosphere, allowing me to rest well and not be disturbed by outside noise
Norton-Ellis (8/5): - The staff were good and breakfast ok No view
Martina (10/5): Ho fatto la scelta giusta scegliendo questo posto per le vacanze della mia famiglia - Sono rimasto molto soddisfatto del mio soggiorno qui perché la camera veniva sempre pulita con cura e tenuta in modo impeccabile
Tobias (10/5): Das Hotel ist wirklich fantastisch - Die Atmosphäre im Hotel ist ruhig und entspannend, perfekt zum Abschalten
Lee (10/5): 이 호텔은 경영이 매우 훌륭합니다 - 호텔 경영진의 깔끔한 관리와 체계적인 운영에 만족합니다
Shik (10/5): Perfect place to relax after exploring the city. - The room was spacious, the bed was comfortable, and everything was well maintained. Highly recommended when visiting Hanoi.
Nguyễn (6/5): -
kikushima (6/5): -
Christian (4/5): - Kein Tageslicht Fenster Sehr Laut Sehr harte Matratze
Steven (9/5): The neatness and cleanliness are what I appreciate about this place - The housekeeping service was very thorough every day, keeping the room tidy and clean, which made me very satisfied
Hoàng (6/5): Hồ tây mùa xuân - Phòng rộng, tiện nghi, nhà tắm sạch sẽ. Có quán CF tầng 1 mở đến 2:00 sáng rất Oke la. Vị trí đẹp - Cách âm siêu tệ, 12:00-1:00 sáng mình ko thể ngủ được do khách nói chuyện to, hò hét lôi kéo nhau ở hành lang cứ ầm ầm khoảng 30-40 p. - Đệm quá mềm nằm bị lún nên không tốt. - Giấy dán tường bong tróc rất mất thẩm mỹ và lộ tường bên trong bị mốc.
97shubham97 (10/5): - I love the location. Got really goof cafes nearby with the view of westlake
Long (9/5): -
Lars (9/5): Hotellet er pengene værd for oplevelsen - Værelserne er rummelige, veludstyrede og pænt forberedte
Vasos (10/5): - Very good location has everythibg needed for a pleasant stay in hanoi 10/10 for me
Vasos (10/5): - Nice accommodation we had all facilities kitchen washing machine fridge and balcony. The staff, especially trey, was knowledgeable and very helpful he made my stay extra pleasant nice conversation also.
Thu (10/5): Khách sạn rất đáng tiền - Mình rất ấn tượng với không gian của khách sạn, bước vào đã thấy thơm và sạch sẽ. Phòng được dọn dẹp kỹ càng mỗi ngày, giường êm và ngủ rất ngon.
Chua (10/5): Oppholdet mitt på dette hotellet var virkelig minneverdig. - Rommet var skinnende rent, sengen var svært komfortabel, og jeg satte spesielt pris på den rolige atmosfæren om kvelden
Henry (9/5): The professionalism here impressed me greatly - I appreciate the professionalism in the check-in and check-out process; everything was quick and efficient yet very thoughtful
Oliver (10/5): This place exceeded my expectations - The hotel's atmosphere was warm and inviting, making it easy for me to relax after a day of work or sightseeing
Giulia (10/5): L'hotel è situato in un'ottima posizione ed è facilmente raggiungibile - La posizione dell'hotel è molto comoda e mi permette di raggiungere facilmente molti luoghi importanti senza perdere troppo tempo
Jon (9/5): Impresive apartment for a quiter stay away from the Old Quarter(20min Grab) with an amazing outlook - Amazing penthouse Two-Bedroom Apartment on the edge of West lake - very spacious and amazing views over the lake (shame about the smog) & neighbouring temple, lots of big windows Very good breakfast - good variety including freshly made Pho Minors - would have helped if the kitchen had more plates and utensils. - verly limited how water in the showers
Vermeulen (10/5): Het hotel voldoet zeer goed aan de behoeften van de gasten - Ik vind het prettig hoe de kamer eenvoudig maar compleet is ingericht, zonder rommelig te zijn, maar toch aan al mijn essentiële behoeften voldoet
Jonas (10/5): Ein hervorragendes Urlaubsziel - Das Personal hier ist immer schnell und hilfsbereit, und in Kombination mit den modernen Annehmlichkeiten in den Zimmern und der günstigen Lage bin ich äußerst zufrieden
Dat (9/5): Dù ở trong trung tâm thành phố nhưng tôi không hề bị làm phiền bởi tiếng ồn - Điều làm tôi ấn tượng nhất là sự chu đáo của nhân viên. Họ luôn sẵn sàng giúp đỡ và tạo cảm giác thoải mái
Alonso (8/5): Wir waren sehr zufrieden mit dem Service. - Ich war mit meiner Familie hier und wir hatten einen wunderbaren Aufenthalt.
Lucas (10/5): O hotel se destaca pela sofisticação na experiência oferecida aos hóspedes - O design de interiores do quarto cria uma sensação harmoniosa e agradável, sem excesso de móveis, mas ainda assim oferecendo todas as comodidades necessárias
Mikkel (10/5): Hotellet er meget veludstyret - Værelsesfaciliteterne var omhyggeligt leveret, fra strygejern og hårtørrer til hjemmesko, hvilket sparede mig besværet med at skulle pakke for mange personlige ejendele
Ana (9/5): El hotel estaba muy bien preparado - El hotel cuenta con un sistema de fragancias único para cada área, creando un ambiente agradable
Anders (1/5): Aldrig Vietnam ucsh - Inget Dåligt bemötande av personal samt rummet som hade lösa tapeter med mögel på både vägg och tapeten samt att Det rökas i rummen tog en promenad längs sjön som ser så fin ut på bilderna där ligger ton med skit plast döda fiskar . Usch
Theodore (10/5): So nice. - The wonder hotel young man who carried my suitcase up and helped me with the washer, he is so wonderful and like Superman. The women who cleaned the room were so nice. The young men who worked in the breakfast kitchen were amazing and so nice, they are very good young men. Well it was something little, the Christmas tree in the lobby was unusual. It was ok, but didn't look like a Christmas tree. It was good though, it reminded me of my cat at home as it had fur.
Quân (10/5): -
Thu Huyền (10/5): -
Oliver (10/5): -
Мария - Валерьевна (3/5): Общага по цене отеля. - Местоположение отеля прекрасное - на берегу озера, рядом храм, есть кафе и в здании отеля и рядом, но только с кофе, недалеко есть магазин, на этом плюсы закончились. Тройка - это еще щедро для этого отеля. совсем не ожидала, что он настолько не соответствует. Очень показательны отзывы об отеле на гугл картах. Если вы берете не номер люкс или пентхаус, а обычный стандартный номер, то будьте готовы к разочарованию. Отель напоминает общагу - стены картонные, все слышно, двери хлопают так, что стены трясутся, а закрыть их тихо не получается, слышно как в соседних номерах переговариваются гости. Белье и полотенца уже давно пора бы заменить, но их по прежнему используют. Туалет за стеклянной матовой загородкой с дверью вовнутрь, это что-то. Я лежу на кровати и смотрю на силуэт супруга, который сидит на унитазе, очень романтично. Окно нашего номера выходило в колодец - пространство между номерами и переходом, соответственно акустический эффект от хождений постояльцев, их переговоров, хлопанья дверей за все 6 этажей отеля феноменальный, плюс света нет ни в какое время суток. Вспомнились дворы-колодцы Питера, только тут между стенами пара метров. Номер малюсенький, заявленные 20 квадратных метров включают и сан узел, а может быть и часть коридора. В общем за те же деньги можно было снять что-то приличнее. Завтрак так же не отличался разнообразием, а при раннем выезде на просьбу нам собрать с собой завтрак - отказ. Персоналу в принципе плевать на гостей, не во что не вникают, ни о ком не заботятся. С языками тоже беда - английский почти никакой, остальных вообще нет, спасал только переводчик в телефоне.
Filip (4/5): - Jak na jedną noc to można się przemęczyć. Nie wiem czy to standard w Hanoi ale tego dnia próbowaliśmy zarezerwować nocleg w kilku miejscach, po dokonaniu rezerwacji obiekty kontaktowały się z nami przez różne komunikatory by anulować rezerwację (chcieli żebyśmy my ją anulowali) bo podobno był błąd systemu i nie ma dostępnego pokoju. Tak też zrobił ten obiekt, dopiero kiedy poinformowałem ich że tego nie odpuszczę to okazało się że pokój jednak jest dostępny. Niestety jego wygląd i stan odbiegał od tego co było w rezerwacji. Moim zbadaniem nadaje się do remontu. Całe szczęście była to tylko jedna noc.
CUONG (1/5): - locatio the room was not acceptable, they initially told me I could not pay for the night I stayed, they tried to get me to pay for the whole booking. I told them to charge me through booking.com they said it was not possible. they tried to send me a third-party payment link saying I was a no show.. I told them to put the correct reason being, I could hear the other rooms too loud, They got the manager, he then told me I could pay for 1 night but I would have to cancel the booking and say I didnt stay. so they wouldn't be charged the booking.com fee. they are dishonest and really shouldn't be on your site
Timothée (6/5): -
Pritam (9/5): -
fuchs (7/5): - Die Aussicht auf den See, freundliches Personal Das wie es auf den Fotos dargestellt wird , ist nicht in der gebuchten Realität. Trotz mehreren upgrade und zubuchungen war ich in einem Eckzinmer mit ein extrem kleinen Balkon. Nicht nutzbar. Obwohl ich es auch für mehr Geld gebucht hatte. Meine Unterkunft direkt an der Straße und bis in die Nacht durch sehr viel Lärm. Da es eine Haupterbindung um den see ist. Fazit...das Geld, was ich für 4 Nächte bezahlt hatte, war in meinen Augen die Unterkunft nicht wert und andere besser im Netz zu finden in der Region
hoa (6/5): -
FAISAL (5/5): جيد - الموقع جيد جدا الغرف غير نظيفة
Inés (5/5): Not quite what it seems - On the first night, they told us there was a mistake and only had one room left. After reading reviews, I see this isn’t uncommon. They put us in a room on the ground floor with no windows that clearly wasn’t meant for guests as it was unfinished and not in a very acceptable state. After requesting at least a discount as it was not what we had booked, they agreed and at least it was a bed for the night. For the following night, they told us they did have a better room for us, but it was still one that had a window that just went to the corridor, meaning that you could hear everything anytime someone entered or left their room. And of course, no view or sunlight. The facilities of the room itself were fine, but it wasn’t an ideal stay.
Cal (10/5): with friendly staff makes our stay memorable - tourist information officer was accomodating, courteous and kind to speak english with us. Breakfast buffet was a delight. Lake side view was awesome. convenience store was just near. plenty of food and coffee shops near the hotel. none
Jess (8/5): Prima verblijf! Matig ontbijt. - Ruime kamer met veel faciliteiten. Het ontbijt was erg slecht. Weinig keuze en de opmaak/sfeer was matig.
Hugo (10/5): -
Das (6/5): -
Henry (10/5): I would stay here again if I’m visiting this area again. - Location was excellent. Rooms were clean and the bed was comfortable. Bathroom shower was a bit small. The shower door opened inward which might make it difficult to close the door if the person was too big.
Eve (8/5): - The waterfront was nice, staff was good and decently good breakfast. Towels and bedding were slightly dirty/stained, I did not hang up the sign on the door asking them to clean up the room but they did so anyway, bed is very hard, not comfortable at all.
Andrea (7/5): -
Valentin (10/5): -
Phong (5/5): -
Hạnh (9/5): -
Christian (9/5): -
Shannon (10/5): - I had a problem with my room but they found a solution and gave me a upgrade. Very professional
Huyen (3/5): -
Suat Yurtsever (9/5): - Location was great straight next to west lake . ...
Mandy Nomzamo (3/5): Not pleasant to use - Where it was located Because the toilet is tiny, the gave us old bathing towels
Nguyễn (10/5): -
Neil (8/5): Whilst in a good position on west lake very little investment is being made to the building. Which spoils what could be - Its position on west lake is excellent with endless coffee shops , bars and restaurants close by . The property itself is starting to age but it provides good value . The breakfast is sadly lacking with poorly trained Staff and limited choices . Even the tables and chairs have been poorly chosen and were obviously chosen on their cost rather than eating comfort .
Przemyslaw (7/5): Acceptable - In general good size of the room , kitchen equipped the room was very worn, it needs refreshing. Hot water switch is not marked or in any other way described to know that it is hot water . It is between the other light switches and you can easily switch it off z not having a hot water There is some electrical issue with plugs in the room...... You plug a charger and the led bed lights come on Distance is huge to the old quarter. Sometimes it is difficult to catch a taxi to return or it is just more expensive then a similar distance but in the city center Communication by booking is very slow.....they reply to you with day or two delay .
Dinh (4/5): - Ko Củ
Vera (7/5): -