Robertson Quay Hotel
Location: 15 Merbau Road, Singapore, sg
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Prime Location
Situated near major attractions and public transportation, making it an ideal choice for travelers to Singapore.
Modern Amenities
Enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and convenient room service during your stay.
Nearby Attractions
Explore iconic landmarks such as Asian Civilisations Museum and City Hall MRT Station within walking distance.
To book your stay at Robertson Quay Hotel and experience convenience and comfort in the heart of Singapore, visit our website now.
Important Information
This property will not accommodate hen, stag or similar parties.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Currency exchange
- Non-smoking throughout
- Supervised childcare/activities
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Exercise/lap pool
- Swimming nearby
Rooms Available
-
Deluxe Triple Room (1 Single Bed & 1 Queen Bed)
1 Twin Bed and 1 Queen Bed
139 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - Satellite channels
Food & Drink - Mini-fridge, electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Free tea bags/instant coffee
-
Deluxe Twin Room (2 Single Beds)
2 Twin Beds
129 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - Satellite channels
Food & Drink - Mini-fridge, electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
-
Deluxe Double Room
1 Queen Bed
129 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - Satellite channels
Food & Drink - Mini-fridge, electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
-
Standard Twin Room (2 Single Beds)
2 Twin Beds
129 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - Satellite channels
Food & Drink - Mini-fridge, electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
-
Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)
1 Queen Bed and 2 Twin Beds
258 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - Satellite channels
Food & Drink - Mini-fridge, electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Connecting rooms available
- Bedsheets provided
- Free tea bags/instant coffee
-
Standard Single Room (1 Single Bed)
1 Twin Bed
108 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - Satellite channels
Food & Drink - Mini-fridge, electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Free tea bags/instant coffee
-
Standard Triple Room
The triple room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Linen
- Clothes rack
- Shampoo
- Shower cap
-
Double Room
The double room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. This double room features a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Linen
- Clothes rack
- Shampoo
- Shower cap
Guest Reviews
- Adam (4/5): - It was what it was Lacked ventilation and the smell of damp and visible signs of mould was a concern If the Ac in the room was off it just sweated like nothing I’ve ever seen Extraction system in the bathroom didn’t work The mould was incredible the only way to remove the sweat was leave ac on which also gave concern to the quality of air it would of been out putting We left the windows open and just spent as little time in the room as possible As for the pool area around was clean old but clean the pool was green tint and by end of stay was well green the water that flowed into from a water full feature was bright green just unbelievable A total revamp needed or at least chlorine Would never recommend my thoughts would be remove it from your list I f hotels until improvements confirmed Thanks
- Carina (8/5): - Most staff helpful and close to eateries snd shops
- ah ming (6/5): - Great area and restaurants
- Peter (10/5): - Great service. When issues arise, they endeavour to help resolve right away. I am very impressed with them.
- Ray (4/5): - The room needs major clean up.
- Mi Mi (4/5): - The building is very old, and the lighting is very dim. The overall vibe was not okay for us. We don’t think we will revisit this hotel again.
- Helen (6/5): - Hotel really needs a refurb. The lobby is unattractive and the rooms are super small. We had 3 of us in our room and we could hardly move.
- Tracy (8/5): - .
- Robert (4/5): - This is not a hotel which Expedia should support
- John (6/5): - No hot water. The staff just looked at me when I asked about this. I was instructed to just let the water run.
- vikram (8/5): - Very good location
- Fraser (6/5): - Very Tired, marked walls. No ammenities at the hotel. Staff are lovely, My 'Deluxe' room was tiny.
- Klaus (6/5): - As a returning customer I was disappointed about the property, the room and the room's condition. The location of the hotel is great.
- Kirsten (2/5): Dangerous, miselading and money hungry - The WORST place we have ever stayed. We booked a standard double room with a free infant cot on December 5, 2024. Didn't hear from the hotel until May 5, 2025 asking us to upgrade to a deluxe room because the cot wouldn't fit in the room. When we turned up after a 12 hour flight they tried to charge us for both the room upgrade and a cot surcharge. We went back and forth for hours with their managers. It is not my fault if they were advertising the wrong room and therefore don't feel that I am liable to cover the costs of their false advertising. After 2 hours I asked for a refund, which they refused. The manager argued all sorts of points- that the correct info was on their website (irrelevant), that they had asked hotels.com to take this info down (not the customer's problem) and that a cot was not the same as a crib (???!!!). The best offer that they had after 2 hours was $90sgd for the upgraded room and a free baby cot as well as reduced early check in fees. On hotels.com at the time, the difference between a deluxe and standard room for the 2 nights was less than $20sgd. Our hands were tied unless we wanted to lose all the money we had already paid, after already wasting 2h of our lives after a 12 hour flight. Here's where it gets worse. After getting to the "upgraded room" the cot did not fit, nor did the chair that was in the room. This is a safety hazard and fire risk, as the exit was completely blocked. We didn't feel like risking our lives so we got rid of the cot.
- Tambelina (6/5): - Nothing really
- Michael (10/5): - Enjoyed the stay. Convenient location. Very affordable for Singapore.
- Nedy Lynne (10/5): - Friendly staff
- michael (4/5): - It was decent, we got adjoining rooms but smelled heavily like cigarettes. They relocated us really quick which was great night staff. Rooms are small but we only needed them to sleep. Pretty much on Clarke Quay and can walk to parks and restaurants. The part that i didn't like is i had to call my bank "international toll free on website" but upon check out they said it cost $50 singapore dollars. I tried explaining its toll free and showed them but day staff just kept adding numbers on a calculator and saying "see correct" we had to leave to the airport and i didnt want to waste my time explaining. Would not stay again or recommend.
- Verified traveler (2/5): Pro and cons of the hotel - For its price, it may be reasonable. But the maintenance and service of this place really needs to keep up. There’s no slippers, no robe, and shower gel is a 3-in-1. The mirror has black spots and seems to be worn out. The saving grace is really the location, the shower head that works and the heater.
- Jeremy (10/5): - This is about the 4th or 5th time I have stayed here. It is close to areas that I like, just a quick hop to Orchard Rd. Great Italian restaurant next door.
- Maytham (2/5): Not a great experience, still cheap. Good location - The hotel is very old looking, the beds aren’t comfortable, the round large hole throughout the centre of the building is creepy looking. The toilet roll holder didn’t work, the bathroom door is strange and connects to the shower door too. The rooms are tiny and cramped.
- BICH PHUONG (8/5): - The around property is nice view and good location, only the hotel is old, the staff just ok, not friendly.
- Siew Poh (8/5): - Next to the river, nice ambience and near to the train station.
- Verified traveler (8/5): - Small room, $25 per hour for early check in, hard bed, but really clean and organized, and pool was great!
- Jason P (8/5): - Checking in was smooth . Room clean , shower good and strong . Aircon strong too . Hot water pot and coffee tea basic . TV don’t waste time nothing much. Rather old . Room was cleaned everyday . Nearby amenities 7-11 -UE Square , restaurants . Lots of cafes and pubs near by . Will visit again
- Graham (8/5): Good - Nice room and good staff, the lights in bathroom would sometimes not work. Matinence fixed it but the problem returned. Overall good stay
- MONEIL (6/5): - Property is centrally located with well known restaurant in the area.
- MAUNG (4/5): - I got room at level 9. The room was designed from room to room connector door. The door partation is too thin and unsafe. Also i can hear noise from other room.no privacy. Hotel is unsafe. No security control. Anyone can reach to your room door anytime. Example: grab delivery guy, stranger can reach to your door step without any restriction.
- Muhammad (6/5): No baby facilities available - I searched with filter of baby cot and the hotel came up. I chose it and even remind them that i need a baby cot but when i arrived they Charge me 35 singaporean dollar per night extra and gave me extra bed instead. Apparently they dont even have baby cots.
- Vanessa (6/5): - The wifi reception was terrible,had it at 2-3 bars and the connection was very intermittent and the spacing and size of the bathroom was quite awkward. There wasn't even a rack to hang out clothes at the back of the bathroom door. There was a group of girls who woke us up in the middle of the night with so much shouting and loud voices.
- Verified traveler (6/5): - Location and price are the top advantages for short/transit visit to Singapore. 5 mins walk to Fort Canning station, then all the way to the airport (about 45mins). However, it's not suitable for a long holiday trip.
- Bruce (8/5): - We liked the location of this property, along the Singapore River, very walkable and close to entertainment and transportation. The property itself is a little out dated and could use modernization, but is clean and staff is friendly. We recommend this property if you do not want to spend all your vacation dollars on the accommodations.
- Nurliah (8/5): - We love the view of the river
- Kelly (4/5): - Extra charge which is not expected
- Jayaram (6/5): Decent short term stay - The front desk staff was friendly but some of the other members were not so. The room was over cramped.. a few less items could have made it more comfortably. Overall great location and quiet place.. good value for money
- Mitchell (4/5): - Location is excellent and that’s about all I the good I can say about the property. Rooms are very small, not like the pictures show. Beds are awful and hotel will charge you a fee for anything they can ( cribs, early check in, etc) not overly clean place and it’s very outdated. Staff can’t answer anything without manger’s approval. Only stay here for location and if you are single or a couple. No more than 2 nights stay max.
- Aravinth (8/5): - Good
- Emilie (4/5): - Great location, close to quay. Room was clean. Staff are not very friendly or helpful. We had no hot water and staff said it was normal because it rained... We had to complain several times before they organised someone to look at it. Managed to get it 'warm' for one night, cold again in the morning. No compensation or different room offered. We would never stay again.
- Geoffrey (6/5): - Did not like the ongoing noises during the night (was not people) was banging noises. Whatever you do if you borrow an iron - dont lose the $10 deposit paperwork because they will not return the $10 even after returning the iron - they stole $10 off me the time before this visit, but i did stay again for convenience.
- Epeli (10/5): Nice place - A place I’ve stayed at before I like as it’s easy to get to via public transport from Airport also it’s well connected to walk from Roberson to Clarke quay definitely staying here again
- Eli (8/5): - The room was too cold, and I needed a blanket without being able to control the air-conditioning
- john (10/5): - Very close to metro, nice little pool, plenty of places to eat within a short walk. The rooms were small but thats Singapore.
- KIAN HUNG (8/5): - overall acceptable.
- Anisah (2/5): - Anisah was unable to present during the check in. She from Indonesia can't make it to come. I booked 3 rooms and only get 2 rooms for my relatives to stay.The hotel policy unable to accepted the change of name after lengthy explained to them that I am the one who makes this hotel booking and payment done by me. I insist to get back compensation from them. TQ
- Graciela (2/5): - Nothing to like is was a terrible hostel the lied to us about the room I want a refund but expidia didn’t do nothing about it. This hostel Robertson quay is smelly dirty no lobby no restaurant no bellman very very old hostel.
- Ashwani (6/5): - The TV was not working. There were flies in the room.
- JAYCI (6/5): - No slippers, shampoo and hair conditioner provided
- Yasmin (2/5): - Just awful. The bathrooms smelt so rotten and there was never any hot water. Staff was super rude. Couldn’t wait to check out.
- Remco (6/5): - Need to be fix and up greated lot off furniture damage carpet broken ,also in the pool ladder broken and tiles broke Internet very bad after complain not fixed locks of every 3 min
- Iswaran (8/5): - Good location
- Jillian (8/5): - Well priced clean and no frills property , within walking distance of central Singapore and 2 minutes from Clarke quay . Basic but good value . We don’t use pool or gym so can’t comment but generally pleased .
- Bernie (6/5): - Very dirty about pool and toilet there.adverised laundry buy was not self service. Pay as you go rather than add back. Odd unpublished rules about credit card use such as name matching exactly booking name
- Martin (6/5): - This is a hotel for business people on short trips, one person only in my view, you may get a double bed but the rooms are just to small and the bathroom if you can call it that was minuscule, there’s no wardrobe. I guess it’s a place to get your head down if your on a low budget, you wouldn’t want to spend time there
- Michael (6/5): - Internet was not stable and the staff could be a bit more friendlier. One more thing is the timing of the check-in it seems they will only allow you to check-in on the dot even if its just a few mins from the time stated. That is the first time I encountered such a policy.
- Benjie (6/5): - I booked expecting i get a good place and views as shown in the picture but when i arrive they put us in a no views room and in the next day which i complain then they put us in the 5th floor and seems okay already but the worst is the internet connection is very terrible. My suggestion double check when you booked to this property.
- Hemmings (4/5): - Won't go again. Room reminded me of caravan interior - everything VERY compact. Towels thin, sheets thin and looked dirty (washed but with stains), soap holder in shower broken, no soap bar at sink. Bed very hard and had uncomforable sleep. No complimentary water. Air con worked, nice view of swimming pool at nx door hotel, staff okay. Very strict no early check in. Did allow us to put luggage behind a table so we could go out to get food etc.
- Marlene (6/5): - I rated average as the beds are like concete hard as a rock. easy to get around walking to dining options
- Erica (8/5): - Very convenient location and quiet. Good budget hotel, rooms slightly on the small side but clean.
- Gem (4/5): - The hotel’s location close to the river offers a nice view, but unfortunately, that’s where the positives end. The rooms are quite dated and not well-maintained. The Wi-Fi is incredibly slow, which was frustrating and made it difficult to stay connected. The 2 towels provided were old, gray and worn out. The hotel simply doesn’t offer good value for the price.
- Gem (6/5): - Apart from its location in Robertson Quay, this hotel is a letdown. The property is run down with peeling wall coverings, and the room is not clean with a musty, outdated smell. Housekeeping is practically non-existent, supplying only two toothbrushes, two shower caps, a roll of toilet paper, two thin gray towels (which were supposed to be white), one floor mat, and a wall-mounted dispenser for an all-in-one washing solution. To top it off, they used a broom to sweep the room floor instead of vacuuming. Overall, wouldn’t recommend
- Mei Fan (8/5): - It is an unique circular old building located at the city centre and next to a mall. Very convenient with free parking. Room is definitely small but enough for short stay. Pool facility is an added point for this small hotel. Walking distance to public transport MRT. Bars and restaurants are nearby with 24-hour convenient store.
- cesar (10/5): - excellent hotel ,great locations !!
- Richard (10/5): - Perfect location. Friendly staff and guests.
- Hema (8/5): - Not much offer for eating
- Leslie (4/5): - Very old property & cracks on wall & toilet shower screen stained
- Sandra (6/5): - Mattress was like a concrete slab. The hotel is outdated and unsafe in places such as swimming pool slide. Location was great
- Charry (10/5): - It was near many restaurants and within walking distance to the nearest MRT station and Clarke Quay
- TIONG HUAK (6/5): - Convenient
- TANG LIANG (6/5): - MRT is about 15 minutes walking distance, no food court or food centre, shopping centre, and convenience store in surrounding areas. Asking for room slippers and was told for extra charge
- Lizbeth (10/5): - We had an interconnecting rooms. It was like a tiny house, a place for everything and extremely comfortable. Beautifully situated on the river. Not far from anything. The luggage storage was amazing. Staff friendly and very helpful. A 7/11 close by for snacks.
- Hongxiang (2/5): - -
- Ganesh Ram (6/5): - Good for short stay , excellent location ...but very small room size not advisable for family with kids
- Jeremy H (4/5): Bad internet - The worst internet in SE ASIA, check out his 12:00 but at 11:59 they lock your card so you're trying to get out of your room you have to go back down four or six or eight floors to get your key reactivated and then threatened that they will charge you if you're not out in 15 minutes
- Verified traveler (2/5): Terribly small - The smallest so said „standard room” I have ever had to stay in.
- IVY ELLAZAR (8/5): - Great location, the rooms are ok but the area are convenient for restaurants and shopping
- KIAN HEONG (6/5): - Things need to upgrade
- David (4/5): Can't recommend - Stayed at the hotel for 3 nights and basically that was too long for the course of the hotel that's the bedrooms were incredibly small and cramped with an equally cramped bathroom and shower. Many of the facilities did not work including lights and the television and there was a general mustyness of smell in the corridors of the hotel. The one good thing about the hotel was its location but that's all
- Berton (10/5): Uncomfortable bed - The bed was like sleeping on a boxspring.
- Roger (6/5): - Very noisy fan in room . Mattress on bed very uncomfortable, could feel the springs …Checked and found it was upside down. Turned mattress over, only slightly better, very hard. Pillows had stains. Bed moved on floor …needed to prop with suitcases against bed base to stop it moving when sitting up in bed. A better bed is needed, in fact I should have read reviews as other guests commented on uncomfortable beds. Management seems not to have taken any notice. Very few channels on television. Tea and coffee available but would have appreciated bottles of water. Very disappointed no breakfast. All in all a basic accommodation. I would not recommend this hotel if you need a good nights sleep! Staff pleasant and helpful .
- Elizabeth (6/5): - The hotel is basic and economical for Singapore, if you are looking for a bit more it may worth paying the extra. The room was compact and the bed ok. Kettle provided with 1 coffee sachet each! They kept our bags all day as we had an evening flight. The pool area looked nice though we didn't use it. The area is great as it is next to the river, loads of restaurants and a supermarket nearby.
- ROBBIE (4/5): Disappointed - I arrived early and was told even if I wanted to check in 30 mins early, I would be charged $50! I travel around the world and never heard of that. My room was VERY small, you CANNOT adjust temperature. The a/c is either off or on. The bathroom was tiny, no soap, and when you take a shower it floods the entire bathroom floor
- Hitesh (4/5): - They charged almost full day rate to check in early. They had a phone in the room but nothing advising what number to dial for reception or room service etc etc. overall I wasn’t impressed at all.
- Victor (10/5): - Very good
- Narelle (4/5): - Arrived early not helpful wanted $200 Aus to check in earlier! Once in tiny room small bed hard has a rock ! Not even a glass to drink out of !And the towels were disgusting! Suppose it did have pool to cool off ! But wouldn’t stay there again !
- Matthew (2/5): - Rooms smell of damp/mould. Really cheap bedding, not a great place to stay
- Kelvin (4/5): - Bed is rock hard
- Michael (4/5): - Slow, poor service from grumpy front desk associates. Hotel was always spartan but is now really beat up and in need of renovation. The mattresses need to be replaced.
- Lillian (10/5): - Friendly staff at the checkin counter.
- Agostino (8/5): - Nice hotel and great area
- James (4/5): - The mattress was hard as a rock, average quality pillows and you really have to be careful which room you book as the standard rooms are tiny, tiny.
- Jaya (10/5): - It would be nice if the front counter receptionists are more welcoming, pleasant, polite, and friendly. I am a tourist from a friendly country, and seeing a face at the reception with a blank, unhappy face makes me feel unwelcome. This is something Singapore needs to improve. It looks as if they are not happy working there. Also, charging an additional fee for early check-in is something I have never come across anywhere else in my years of travel. This is something the management to look into to change this policy.
- Sara (6/5): - Rooms are clean but extremely small. Our room was absolutely freezing and AC could not be adjusted. Shower was lukewarm. A plus: Nice location right by the river!
- Sze Man (8/5): - Nice staff and nice view
- Tristan (8/5): - Great location and walking distance from boat/clark quay. For a short stay, this offers good value for money, though would be tough for more than a few nights. Room/bathroom v small. Mattess incredibly firm, like harder than a couch.
- Todd (4/5): - My room was dirty, mattress like a rock and terrible sheets and towels
- Brian (8/5): - The area was convenient to restaurants in the evening. Finding a place for breakfast was a hike. The room was small but efficient. Bed was pretty hard. Room was very clean. Close to MRT which was easy to use with a tourist pass.
- Verified traveler (10/5): - They gave us free room upgrade and free late check out. Thank you so much! Very nice view of the Singapore river from our windows
- Soh (10/5): - The room are better than expecting
- may yoke (10/5): - Staff was friendly. Hotel was good and walkable to shopping area. Room is clean and overall was good
- Takashi (8/5): - Property is poor condition as I as to go and down so many times for my room door rock system was broken then can’t go into the room by myself. Every time I have to ask a staff to accompany with me to open the door. However staff at reception desk is quite helpful, kind and friendly, so I still have satisfied with them.
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