The St. Regis Rome
Location: Via Vittorio Emanuele Orlando 3, Rome, it
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation in Rome's Historic Centre
Experience the epitome of luxury at the St. Regis Rome, located just steps away from iconic landmarks like Piazza della Repubblica and Via Veneto.
Elegant Dining and Relaxation Options
Indulge in traditional cuisine, unwind at the health club and spa, and conduct business in style with our prestigious meeting rooms equipped with state-of-the-art facilities.
Opulent Rooms with Modern Amenities
Each spacious room features luxurious furnishings, air conditioning, an LCD TV, and an iPod docking station, ensuring a comfortable and lavish stay in the heart of Rome.
Book now to immerse yourself in the award-winning luxury of the St. Regis Rome, a timeless destination for discerning travelers.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Safety deposit box
- Facilities for disabled guests
- Sauna
- Massage services
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Happy hour
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Concerts/live shows
- Art gallery on site
- Wine release events
- Reception hall
- Japanese garden
- Health or beauty spa nearby
- Bicycle-friendly property
- Electric bicycle charging station
Rooms Available
-
Room, 2 Twin Beds
2 Twin Beds
377 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Raised toilet seat
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Transfer shower
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- In-room childcare (surcharge)
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Local maps
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Visual fire alarm
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 King Bed
1 King Bed
377 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Raised toilet seat
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Transfer shower
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- In-room childcare (surcharge)
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Local maps
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Visual fire alarm
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 King Bed
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Raised toilet seat
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Transfer shower
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room childcare (surcharge)
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Local maps
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Visual fire alarm
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 King Bed
1 King Bed
592 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Raised toilet seat
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bidet
- Transfer shower
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- In-room childcare (surcharge)
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Local maps
- LED light bulbs
- Closed captioned TV
- Height-adjustable showerhead
- Visual fire alarm
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Double, Guest Room, 1 King
The double room features air conditioning. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
-
Deluxe Double Twin, Guest room, 2 Twin/Single Bed(s)
The twin room offers air conditioning. The unit offers 3 beds.
Max Occupancy: 2 (2 Adults)
- Air conditioning
-
Deluxe Double King, Guest room
The double room offers air conditioning. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
-
Imperial King Room
The double room provides air conditioning. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Air conditioning
- Cots
-
Imperial Twin Room
The twin room provides air conditioning. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Air conditioning
- Cots
-
St. Regis Suite, Junior Suite, 1 King
The suite provides air conditioning. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Air conditioning
- Cots
-
Metropolitan Suite, Suite, 1 King
The suite offers air conditioning. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Air conditioning
- Cots
Guest Reviews
- patrick (10/5): waarschijnlijk één van de beste hotels in Rome - Wij arriveerden 4 u te vroeg wegens onze vlucht, en het hotel bood ons een overheerlijk ontbijt aan, een kamer binnen de 30 minuten met upgrade, een fles prosecco en pralines. Van gastvrijheid gesproken !! niets
- sonnyboydogs (10/5): The great people at St. Regis Rome - I’ve never experienced the customer service that we got at this hotel… Many employees there made us feel like we were the only people in this hotel… All genuine!!
- CTTraveler203 (10/5): Amazing hotel. The type you rarely see anymore. - Old world elegance that you rarely see anymore. The service level matches the elegance of this hotel. From the moment you arrive to the moment you leave you feel pampered. The Front Desk staff, the Bellmen and the Concierge make you feel very special. Thank you to Guillo, Guest Services, Valerio and Kevin in Banquets and Giovanni one of the Butlers for making events and my group feel so special. It is always nice to see the General Manager on the floor, Giuseppe you and your team are great!
- Massimo (10/5): Un piacevole senso di tranquillità e benessere regnano in questa struttura meravigliosa - Eleganza e attenzione per i dettagli e una vista spettacolare. Niente
- Paul (6/5): -
- johnwZ2082DI (10/5): Roman Hospitality at its best - This is a great hotel for any traveller seeking a super comfortable place to rest within reach to all the famous sites. The design of the lobby bar and restaurant was elegant and comfortable and made it easy to relax, especially with the live music performances! The comfortable design was also evident for our suite and the bathroom. The service from the staff was very professional and responsive. Would stay here again next time in Rome.
- Olga (10/5): -
- Kostyantyn (10/5): -
- Steviebas (10/5): Very nice stay; great service; good location - The St Regis is pretty well located in Rome, not far from Piazza Del Republica and the main train station, Termini. It is a short walk to Spanish Steps and within 30min walk to the Pantheon and the Coliseum. These can be shorted to 5-10mins in a taxi. There are taxis outside the hotel at all times. We arrived from the airport via Blacklane Car Service. The hotel can also arrange car service via the Concierge if you need it. The travel time was about 45mins in the middle of the afternoon on a Saturday. We stayed in a larger room on the 3rd floor overlooking the Piazza. The windows and curtains do an AMAZING job of sound insulation - even with trafffic and activities going on we couldn’t hear any of it!. The room is well air conditioned so it’s your choice to open the windows for air and a little noise or have some quietness. The room was a great size for us and our luggage. There was ample wardrobe space and room for the contents of 2 large suitcases and 2 carry on. The Hotel offers pressing service and laundry, both of which we used and were happy with. The bathroom has a large deep tub, a separate shower and separate toilet. Although only a single vanity, it was fine for 2 people getting ready at the same time. The bed was soft and comfortable. It’s all a matter of preference in how firm you like your mattress. The main room ha da couch and a TV with desk and chair. More than adequate for a few nights We used the concierge to get some recommendations for nearby cafe’s and to book a hair stylist. Again, very happy with the service. The only down service was the room service. We ordered 2 Caesar salads one evening. They were not good. The dish used butter lettuce versus Romaine, the dressing was bland and certainly had no anchovy it, the chicken was bland and there appeared to be ‘shaved’ boiled egg as part of the dish. Perhaps some would like this - it was not to our taste. We would certainly stay here again.
- Ahmad (10/5): اقامة رائعة - الغرفة واسعة ، النظافة والاهتمام بادق التفاصيل، والعاملين متعاونين
- Daniela (10/5): An old world hotel with modern updates and impeccable staff. - Very friendly staff and old world style. Nicely appointed rooms and bathrooms. Housekeeping was very attentive. I would prefer more amenities. A dedicated spa with a pool and hot tub. A gym with more equipment. Large enough for a few more weightlifting machines.
- ramblinwreck21 (10/5): An Unforgettable Stay - Service that Truly Sets the Standard - We spent five wonderful nights at the St. Regis Rome with my wife and our 11-year-old son, and this was hands-down the best hotel experience I’ve had since my honeymoon. From the moment we checked in, it was clear this stay would truly be something special. As we were settling in, the Butler personally brought our son a St. Regis Rome t-shirt - an incredibly thoughtful gesture that immediately made him feel like a valued guest rather than just a child traveling with his parents. While we stepped out for some initial exploring of the city, the team prepared an unexpected and beautiful welcome in our room. When we returned, we found a bottle of champagne, fresh fruit, and festive Easter treats waiting for us. It was such a classy, generous touch and set the tone for the exceptional service we experienced throughout our stay. A very special and heartfelt thank-you to Alessia and Francesca, who work in the hotels restaurant and cocktail bar, Lumen. They were highlights not only of our stay at the St. Regis Rome, but genuinely among the most memorable parts of our entire trip to Italy. It’s hard to put into words how special they made our time feel - through warmth, sincerity, and a level of care that went far beyond exceptional service. Alessia surprised us with a beautiful baked item from Easter to take home, and gave me great recommendations for cocktails. Francesca went out of her way to gift our son a stuffed wolf named “Lupa”, dressed in a St. Regis Rome t-shirt. Our son collects stuffed animals from our family trips, and this act of kindness created a memory he will carry forever. Even after leaving for Venice, we found ourselves still talking about Alessia and Francesca and how deeply they impacted our experience and our lives. Experiences like this are the reason people remember a trip long after returning home. Elena was also outstanding, always making sure we were seated in our favorite area of the beautiful “Blue Room” for both breakfast and cocktails. This did not go unnoticed and added greatly to our enjoyment to have a dedicated spot so to speak. Our room was luxurious, spacious, and extremely comfortable - everything you would expect from the St. Regis brand. We also enjoyed dinner one evening at the hotel restaurant, Lumen, and the tuna tartare appetizer was easily one of the best I have ever had. Breakfast each morning was another highlight. It was included for two of us thanks to my Marriott Titanium status (we happily paid for our son), and it was absolutely worth it. Eggs cooked to order, endless options of excellent pastries and cakes, bacon, fresh fruit - everything was top quality. And of course, as many perfectly made cappuccinos as I wanted. What ultimately sets the St. Regis Rome apart isn’t just the elegance of the building or the comfort of the rooms (I’ve experienced that too many times to count) - it’s without a doubt the people. The care, warmth, and genuine hospitality we experienced made all the difference. I truly cannot wait to return someday, and this hotel will absolutely be my first choice when I do. -Jordan and Becky V.
- Adrian (7/5): Luxury and Too Accommodating yet judgmental at best - The extraordinary service from the doormen, butler service, in-room service, front desk, and concierge. They made sure we were satisfied and addressed any concerns we had quickly and over and beyond. I only had a small issue with housekeeping and they showered us with gifts that were not necessary but appreciated. The constant attention to our needs as we entered the building and when we left. The hostess for the restaurant is not genuine in how she treats guest. When I arrive at any hotel, I orient myself and look around on my own. I did it here although the front desk did a small "tour" with us when we arrived. As my husband and I stepped up to the restaurant area, she quickly approached me as if we were out of place. I told her we had just arrived and I wanted to look around. I pointed out the ball room and she showed me the party rooms and "library area". Afterwards, I thanked her and we headed to our room. She followed us to the elevator and then asked me what our room number was. Where do they behave this way?! I told her we had just arrived. Did she assume we didn't belong because we didn't look like others who stayed there? Then, two days later, my husband and I walked over to the library area and one of the attendants was coming towards me but I changed my mind and we left but before we could return to the restaurant area, the "library" attendant ran to the same restaurant hostess and was pointing at us and they were laughing. It's obvious the hostess must have been sharing her cultural, judgmental ignorance with others with the same character flaw. My recommendation is to make sure she and others understand judging others from the outside is not good for the business. Anyone who stays at this hotel obviously belongs. If I return to Rome, I won't stay here. I also did not like how housekeeping could not just stick to cleaning and not moving or taking items that didn't belong to the hotel. I had my shoe inserts and personal washcloths taken and both were placed on the counter and end table instead of the floor. The hotel gave us gifts that included wooden shoe inserts, personally engraved washcloths, and a free appetizer to the restaurant I wasn't going to visit because of the judgmental hostess.
- Guest (10/5): -
- cristiano (8/5): Divertente , goloso e storico - Pulizia , gentilezza e servizio A volte personale troppo invadente , cena al ristorante interno non all’altezza del posto
- OBJ26 (10/5): Beautiful Hotel! A must! - We were greeted so kindly, our room was ready and beautiful. We got an upgrade and our room was extremely comfortable, their amenities were perfect as you would expect from a St Regis. They have a complementary vehicle that can drive you where you desire if available. Staff was lovely, had a wonderful time!
- Aida (8/5): - Dorucak ok,lokacija osrednja. Osoblje za ovaj lanac hotela bi trebalo biti bolje
- taylorlB9417CG (10/5): Above and beyond when it mattered the most - I will be leaving this review anywhere I can because this hotel truly deserves every bit of recognition. During our stay, we experienced something very unsettling… an unexpected knock on our door at 3:00 AM. It frightened me, and when my boyfriend checked, no one was there, which made the situation even more uneasy. I immediately contacted the front desk, and they responded quickly by sending security to check the floor. Although I didn’t sleep the rest of the night, I felt that the team took the situation seriously. The next morning, I called to request a room change. Daniel handled the situation with such professionalism and care. He sincerely apologized, reassured us that the matter was being looked into, and let us know it would be their pleasure to move us. When we were ready, the team promptly came to assist us with relocating to a new room. When we arrived, the concierge (I unfortunately did not catch her name) went above and beyond. She offered a heartfelt apology and even provided us with a voucher to the restaurant, which was completely unexpected but deeply appreciated. This is what true exceptional customer service looks like. I felt heard, valued, and genuinely cared for throughout the entire experience. What stood out the most is that the team did not dismiss or minimize what we went through…they acknowledged it and responded with urgency, empathy, and professionalism. I am still honestly in awe of how everything was handled. I have never experienced a hotel respond to a situation like this with such grace and attentiveness. Thank you to each and every one of you… it truly meant more than you know.
- Dogan Emre (10/5): - Great interior just amazing no words and very good breakfast !
- Aki (10/5): -
- Caseyhouse (10/5): Perfection - An exceptional luxury experience from start to finish. Every detail of this hotel reflects elegance, quality, and impeccable taste. The room was beautifully appointed, spacious, and immaculately maintained, with premium furnishings and a level of comfort that makes it hard to leave. The service is truly world-class—discreet, attentive, and effortlessly professional. Staff anticipated needs before they were even mentioned, creating a seamless and personalized stay. Special thanks to Louise, Karolina, Pietro, Cristiano, Pasquale, Salvatore, all of the wonderful men and women at the Lumen, and the outside staff who welcome me back every year and make me feel part of the family. Mr. DeMartino does a wonderful job of leading this amazing team. From the sophisticated ambiance to the flawless execution of every detail, this hotel sets a benchmark for luxury hospitality. A truly memorable stay that always exceeds expectations, and one I would highly recommend to anyone seeking a refined experience. I can't wait to return to Bella Roma and the beautiful St. Regis.
- Felipe Jose (8/5): -
- Mustafa (10/5): -
- Kathy (10/5): -
- Nasser (10/5): - Everything Nothing all great
- Dreamer43564965968 (10/5): The best of the best - This hotel is ridiculously beautiful. The rooms were spacious and comfy. Super helpful staff. Worth every penny. We spent New Year’s Eve there. It was over the top. Would highly recommend.
- Maria (10/5): -
- Lifesowelltravelled (10/5): Refined Luxury with a Truly Personal Touch - Another great stay at the St Regis in Rome. The staff are warm and helpful and made my stay feel like home. I appreciate the exceptional standard and luxury for which the St Regis is synonymous with, but what truly distinguishes this property is its people. From the moment of arrival, the staff radiate warmth and professionalism. It started when the bellboy /doorman welcoming me by name (which he confessed he read on my luggage tag) was a very nice touch. Each interaction felt thoughtful and personal creating refined and sincerely hospitable service. The warm and friendly dining service staff was perfect blend of attentive without ever being intrusive. Chiara and Daniel at checkout were wonderful in ensuring that my stay ended on the same high note it started. For me, The St. Regis Roma is not just a beautiful place to stay, it is also a place where exceptional service and warm, human connections elevate the entire experience to be deeply memorable.
- thanutchaw (10/5): The St. Regis Rome A Living Legend of Ultra-Luxury Hospitality - The St. Regis Rome – Astor Suite A Living Legend of Modern Luxury Hospitality Staying at The St. Regis Rome is not simply a stay at a luxury hotel. It is an experience that brings you directly to the true origin of the modern luxury hotel. We personally regard this property as one of the world’s true legendary hotels, distinguished not only by its historical significance, but also by a level of service that is genuinely world-class and timeless in its execution. The hotel first opened in 1894 under the name Le Grand Hotel, Rome, and was considered one of the most technologically advanced hotels in Europe at the time. One of the primary reasons we chose to stay here is its direct connection to César Ritz, the man famously known as “The King of Hoteliers and the Hotelier to Kings,” and the individual who laid the very foundations of global luxury hospitality. Before founding Ritz Paris (1898) and Ritz London (1906), Le Grand Hotel, Rome was one of César Ritz’s most important early projects, effectively serving as a prototype for the luxury hotel concept that the world would later follow. The Beginning of Modernity in Rome From the very first day it opened, this hotel was far ahead of its era. It was among the first hotels in Rome to be fully electrified, one of the earliest to feature operational elevators, and most importantly, every guestroom had a private bathroom, a radical concept in the late 19th century. The lobby floors are clad in Carrara marble, one of the world’s most iconic and historically significant marbles, famously used by Michelangelo to sculpt masterpieces such as David. Further reinforcing the hotel’s pioneering spirit, The St. Regis Rome still preserves one of Rome’s earliest elevator systems, originally powered by a hydraulic pump drawing water from the nearby Moses Fountain (Fontana dell’Acqua Felice), a monumental fountain constructed in the 16th century. At the time, this structure was known as the “Rising Room,” representing a remarkable technological innovation for its era. While the system has since been carefully modernized to meet contemporary safety and performance standards, the original structure has been meticulously preserved, allowing the elevator to remain fully operational today. It stands as a rare, living testament to the hotel’s role at the forefront of modern hospitality and engineering in Rome. All of this reflects César Ritz’s vision luxury is not merely about grandeur, but about comfort, technology, and intuitive service that anticipates guests’ needs before they are ever voiced. Butler Service & Signature Services The St. Regis Butler Service here represents one of the gold standards in Europe. The service extends far beyond tea, coffee, or chocolate, and includes fresh juices and a variety of snacks, continuously served throughout the day with attentive care. The pressing service was completed within one hour, whereas in many hotels, even luxury ones, delayed requests often require waiting until the next day. On a personal note, I would rank this property as offering one of the finest, most refined, and truly luxurious Butler Service experiences within the St. Regis brand worldwide. Note: Butler Service is included only in specific rate plans or packages that explicitly state it. Complimentary Limo Service – Rare & Exceptional One of the most outstanding services here is the Complimentary Limo Service (one-way / drop-off). This service is provided to all guests, with no limitation on room category, and no restriction on the number of times used, subject to availability on a first-come, first-served basis. The vehicles are private Mercedes-Benz cars. This level of service is genuinely unexpected. From our past experiences, many luxury hotels offer limousine service only under specific conditions. For example, at several Ritz-Carlton properties, limo service is typically provided only to Executive Club rooms. Even Aman Bangkok offers this service only once per stay. At The St. Regis Rome, however, this service is extended to all guests as part of the standard experience, which is exceptionally rare. Astor Suite & Amenities Our Astor Suite with Butler Service offers a direct view of Piazza della Repubblica, located directly in front of the hotel. One detail that clearly reflects true, uncompromised luxury is the use of Acqua di Parma Blu Mediterraneo bathroom amenities presented in individual single-use bottles, rather than shared dispenser-style amenities. In recent years, many hotels, including those positioned within the Ultra-Luxury segment, have transitioned almost entirely to dispenser systems. This shift is often communicated under the narrative of sustainability, particularly the reduction of single-use plastics, which is a direction that is understandable and, in principle, commendable. However, in practice, sustainability initiatives within the hospitality industry are frequently intertwined with cost optimization. Dispenser systems significantly reduce packaging costs, logistics complexity, inventory handling, and labor associated with replenishing individual amenities. While this approach may align with operational efficiency, it can also dilute the sense of exclusivity and tactile indulgence that many guests associate with true luxury. The decision by The St. Regis Rome to continue offering individual, single-use luxury amenities therefore speaks volumes about its philosophy. It reflects a conscious choice to prioritize guest experience, hygiene, and sensory refinement, even as many hotels adopt more standardized solutions under the sustainability narrative. This distinction highlights the difference between luxury explained through justification and luxury upheld through deliberate investment in guest perception and experience. The St. Regis Rome remains firmly committed to the latter. We strongly prefer single-use bathroom amenities as they deliver a far clearer sense of both luxury and hygiene. While dispenser-style amenities are often accompanied by various cleanliness and safety measures such as bottles that require special tools to open, security stickers or tape seals indicating prior use, or freestanding dispensers designed to appear controlled these measures, in practice, are not always foolproof. Based on our extensive experience staying across multiple luxury and ultra-luxury hotel brands, dispenser systems, regardless of their design, inherently carry a degree of hygiene risk. For example, bottles that are meant to be opened only with special tools can, in reality, be accessed through alternative methods. In some cases, when the proper tools are unavailable, force applied to the base of the bottle may cause the cap to loosen or detach, particularly if the bottle structure is not especially robust. Similarly, security stickers or tape seals do not always guarantee integrity. A sticker can sometimes be carefully removed, the bottle opened and manipulated, and then reassembled without visibly breaking the seal. In other cases, particularly with freestanding dispenser bottles that lack locking mechanisms or seals altogether, guests may open the bottle out of curiosity or convenience. Situations such as bringing the bottle into the bathtub can lead to minor, unintended contamination. When the bottle is opaque, such changes are often impossible for staff to detect with certainty. For these reasons, regardless of the preventive measures applied, dispenser-style amenities cannot offer the same level of hygiene assurance or refined luxury as single-use amenities. Single-use bottles provide guests with confidence in cleanliness, a sense of exclusivity, and a level of personal consideration that remains essential to the true ultra-luxury experience. Amenities & In-Room Details – The St. Regis Rome Founded in 1916, Acqua di Parma is widely regarded as one of the most prestigious bathroom amenity brands in the world, with exceptionally strong heritage. At The St. Regis Rome, the Blu Mediterraneo line is presented in individual single-use bottles, reinforcing the hotel’s commitment to uncompromised luxury and hygiene. Complimentary drinking water: Acqua Panna Toothpaste: Marvis Bedding, bathrobes, and slippers: Frette throughout Turndown amenities: an Italian-inspired in-room sleep set, complete with a charming pouch and sweets The sleep experience deserves special mention. The bed, pillows, bedding, sheets, and mattress topper are all of outstanding quality. The comfort is best described as “soul-absorbing” especially for bedding enthusiasts like us. The Science Behind Ultra-Luxury Sleep Did you know that the type of filling used in pillows has a significant impact on sleep quality? The finest luxury pillows typically use down clusters, which are the soft inner plumage from the chest and belly of geese or ducks. These provide the softest possible feel, excellent air retention, thermal regulation, and exceptional comfort throughout the night. However, using down alone without proper structural design may result in insufficient ergonomic support for the head and neck. For this reason, ultra-luxury hotels often blend down with a small percentage of feather to enhance structure and support. Feather has a naturally firmer quill that acts as a core support within the pillow. A commonly used ratio in luxury hotels is 85% down to 15% feather, which delivers softness, loft, and bounce while still supporting the head and neck in a balanced manner. If the ratio is not well designed, such as using excessive down without feather support, the pillow may collapse easily and fail to retain its shape. Some hotels may use different ratios depending on design philosophy. Many high-end hotels also clearly separate pillow functions into front pillows and back pillows, each with entirely different down-to-feather ratios to support various sleeping positions and body types based on true ergonomic design, rather than a one-size-fits-all approach. Some properties go even further by offering layered construction pillows, often referred to as a sandwich structure. In this design: The outer layers use down blended with duck feather to provide softness and gentle contouring The inner core uses a much higher feather ratio, sometimes up to 90% feather, to enhance firmness, structure, and support Each layer is housed in its own inner casing to prevent filling migration, allowing the pillow to retain its shape and performance over time, even under heavy hotel usage. Certain hotels also provide body-scale pillows, which can be customized based on body weight, sleeping position, and personal preference. We have experienced nearly every pillow category across ultra-luxury hotels worldwide. Many people wonder why most luxury brands do not use 100% down pillows. While such products do exist, pure down offers extremely high softness, often causing the head to sink too deeply. Therefore, duck feather is added to create resistance and proper support. For guests who sleep on their back and prefer extremely soft pillows, 100% duck down may work well. However, for side sleepers, 100% down pillows are often unsuitable, as the head and face may sink excessively, potentially affecting breathing comfort and causing discomfort during sleep. For side sleepers, the down-to-feather ratio must be carefully engineered to ensure that softness and support work together harmoniously: no sinking, no collapse, and no airway compression. For all these reasons, the sleep quality at The St. Regis Rome unquestionably deserves an Ultra-Luxury rating. No sinking. No flattening. No neck pain. Perfect. Simply put, even the extra bed here offers better sleep quality than the main beds at many luxury hotels. For us, true luxury is inseparable from quality of life, and quality of sleep is one of the most important pillars of that experience. It is not merely about comfort, but about how deeply and effortlessly one can rest. This aligns with standards used by Forbes Travel Guide, which evaluates hotels and resorts based on nearly 900 detailed criteria. Among these are aspects related to sleep quality, including mattress and bedding comfort, room ambiance, light control, and noise management all designed to create a truly restorative sleep environment. On a personal note, we would rank the sleep experience at St. Regis Rome as exceptional, executed at an uncompromising Ultra-Luxury level. Every detail feels intentional and refined, making rest not just comfortable, but genuinely indulgent. If sleep quality were rated out of 100, we would personally give it 1000. Another standout detail: while many hotels in Italy typically provide only a bidet, The St. Regis Rome also offers an Asian-inspired handheld bidet spray, which is absolutely exceptional. On this trip, we spent half a month in Italy, staying exclusively in luxury hotels, and the experience here truly stood out. The bathroom facilities were amazing, thoughtfully designed, and reflected a subtle incorporation of Asian-inspired convenience, blending perfectly with the Italian setting. It’s a rare combination of elegance, practicality, and cultural sensitivity that elevates the overall sta Welcome Amenities The welcome amenities were generous and beautifully presented, including wine, sweets, and flowers, along with a special chocolate selection from Marchesi, a legendary Italian chocolatier with over 200 years of history. Breakfast & Festive Vibes – The St. Regis Rome In Italy, breakfast traditionally centers around bakery-style offerings. High-quality pastries, artisanal breads, premium fruits, and freshly pressed juices form the foundation of the morning experience, often presented in a refined, pâtisserie-style setting rather than a protein-heavy format. At The St. Regis Rome, while this classic Italian breakfast philosophy is clearly respected, the offering is elevated through the use of notably premium ingredients and thoughtful presentation. The selection extends well beyond basic continental expectations, with carefully curated fruits, high-quality cold cuts, refined bakery items, and freshly prepared options that reflect a higher tier of luxury hospitality. However, what truly sets the breakfast experience apart here is not only the quality of the food, but the overall atmosphere and vibe. During the festive season, the hotel is decorated with over 80 real Christmas trees sourced from northern Italy, combined with Murano chandeliers, Carrara marble, and a guest atmosphere that truly reflects luxury lifestyle living. While the trees may not be as fragrant as Fraser fir or Balsam fir from North America, the ornaments and overall design create a deeply luxurious festive ambiance. Recommendation: Beyond the existing made-to-order egg selections, the breakfast experience could be meaningfully elevated by introducing a more extensive and thoughtfully curated à la carte menu, featuring a broader range of specialty dishes beyond egg-based items. In many ultra-luxury hotels across Thailand and Asia, à la carte breakfast offerings are an essential part of the overall experience. These menus often showcase beautifully presented, creative dishes that strike a thoughtful balance between carbohydrates and proteins, reflecting both culinary refinement and a deep understanding of guest lifestyle preferences. Such à la carte options allow guests to enjoy freshly prepared dishes with refined presentation, enhancing the overall sense of luxury while also creating visually appealing moments that translate naturally into guest-generated social media content, further reinforcing the hotel’s premium positioning. While it is fully understood that many hotels in Italy and across Europe traditionally follow a more classic breakfast format, embracing a broader à la carte concept inspired by the diversity and creativity seen in Asian luxury hospitality could offer a meaningful point of differentiation. Notably, several European ultra-luxury hotels, including The Peninsula London and The Peninsula Istanbul, have successfully adopted diverse à la carte breakfast menus that extend well beyond egg selections, demonstrating that such an approach can coexist seamlessly with European hospitality traditions. Additionally, the inclusion of Black Label Ibérico ham within the buffet selection would significantly enhance the perceived level of luxury and align the breakfast offering more closely with top-tier ultra-luxury hospitality standards, particularly in recognition of the growing importance of breakfast as a key decision-making factor for today’s luxury travelers. Outstanding Team This stay was truly elevated by an exceptional, top-tier team whose presence embodied the very essence of refined luxury hospitality. Gianluca – Butler: Polite, professional, and impeccably attentive to every detail. His service was precise, intuitive, and flawlessly executed, ensuring that even the smallest elements of our stay were handled with care and efficiency. Extremely handsome, with a refined presence and calm confidence, he delivered service that felt both effortless and genuinely personal. His professionalism, attention to detail, and discreet warmth truly embodied the essence of St. Regis Butler Service at its finest. Giulio – Guest Experience Manager: Exceptionally warm, approachable, and genuinely attentive throughout every moment of our stay. He consistently took the initiative to greet us, engage in thoughtful conversations, and personally oversee the overall flow of our experience from morning to night. Handsome, incredibly kind, and genuinely charming, he coordinated every aspect of our stay with remarkable care and precision. His constant presence, proactive communication, and heartfelt attention made us feel truly valued and exceptionally well looked after. Deeply impressive and truly memorable. Giovanni – Morning Butler: Thoughtful, attentive, and highly intuitive. He quickly understood our preferences and delivered service with quiet confidence and grace, ensuring each morning began smoothly and comfortably. A female Butler (name unfortunately forgotten): Graceful, beautiful, and highly professional. Her refined presence and attentive service added an elegant touch to our overall Butler experience. Karolina at Lumen: Lovely, attentive, and genuinely engaging. Always warm, friendly, and welcoming, making each visit to Lumen feel relaxed yet polished. In addition, Mr. Andria P. and the Room Service team deserve special recognition. The room service staff personally visited our suite to greet us, always friendly, courteous, and attentive, delivering service with genuine warmth and sincerity. The F&B team, Reception team, Concierge team, and Room Service all performed at an outstanding level. While we may not recall every name (Italian names can be challenging), the consistency of care, professionalism, and friendliness across all departments was unmistakable. Special thanks to Francesco from Concierge, who went above and beyond in assisting us with a lost limited-edition pair of glasses, coordinating tirelessly with the taxi driver and external contacts. Spa & Wellness Team: During our stay, when we unfortunately lost a limited-edition pair of glasses after a night out, the care extended beyond the expected scope of service. A member of the Spa team, Gianluca, kindly assisted by personally calling nearby bars and offering thoughtful guidance on possible locations and next steps. In addition, during our visit to the Spa & Fitness facilities, the spa reception team was exceptionally welcoming and attentive. They personally guided us through the facilities, patiently explained the wellness offerings, and generously shared local recommendations and sightseeing suggestions around Rome. Their warmth, kindness, and willingness to help reflected genuine care rather than obligation. This level of service clearly demonstrated that at The St. Regis Rome, hospitality extends far beyond assigned roles, embodying a culture where every team member is empowered to care. Altogether, the entire team perfectly reflected the César Ritz philosophy of “Invisible yet omnipresent service” always present, never intrusive, and flawlessly executed. Final Thoughts The St. Regis Rome This hotel is not merely historic; it is a living legacy of César Ritz and a pivotal landmark in the history of global hospitality. It is not just luxurious it understands why luxury exists. We are elite members across nearly every major hotel group, including ultra-luxury brands both with and without loyalty programs. We stay in hotels almost daily. Among all of them, The St. Regis Rome stands as one of the most impressive stays we have ever experienced. The vibes are impeccable. The amenities are uncompromising. The experience is deeply memorable. Welcome to the House of Celebration.
- FARSHAD (10/5): -
- Guest (10/5): -
- mariposa390 (10/5): A Hotel with a Soul - Some places stay with you long after you leave, and The St. Regis Rome is one of them. Not only for its beauty, but for the people who give it life. Pietro is the heart of this hotel. After more than 30 years here, he represents everything hospitality should be. His charm, generosity, knowledge, and deep sense of place made our evening genuinely special. Being around him reminded us that, even in modern times, hotels have not lost their soul… it simply lives through people like Pietro. Behind the bar, Federico was wonderful. A talented and elegant young man, he created beautiful cocktails with care and confidence. His presence, combined with Pietro’s warmth and infectious energy, gave the bar a feeling that made everyone want to stay just a little longer and enjoy the moment. We will absolutely return, and we truly hope to see both of them again. Their hospitality felt sincere, human, and rare. The kind that stays with you. Thank you once again, gentlemen. 🙏🏼 It meant more than you may know. ❤️
- foojzi (10/5): Luxury, warmth and impeccable hospitality in Rome - We stayed at The St Regis Rome to celebrate our 10th wedding anniversary and the experience was exceptional from the moment we arrived. The team made our anniversary feel truly special at check-in. Every interaction felt warm, thoughtful and personal. The hotel itself is breathtaking - a palace-like masterpiece that feels worthy of a staycation on its own. The service and attention to detail were immaculate throughout our stay. Every request was handled with care. A special mention to the butler team, who were consistently thoughtful and responsive to our daily needs. Breakfast at St. Regis deserves its own highlight. Chef Cristiano was outstanding - he personally customised dishes for us and made breakfast a memorable part of our mornings. The entire breakfast staff was warm, welcoming and hospitable every single day. The concierge team added immense value to our trip. They helped us book two tours, offered reliable guidance and shared some truly fantastic restaurant recommendations. The only small area that could be improved: the bar staff at night could have been more attentive. It didn’t affect our stay significantly, but with the overall level of excellence at the hotel, this stood out. Overall, our experience at The St Regis Rome was outstanding - luxurious, elegant and filled with thoughtful touches that made our 10th anniversary unforgettable. We left with wonderful memories and look forward to returning.
- massimo (9/5): -
- eduardo (10/5): Atendimento excepcional. - O tamanho e conforto dos quartos A localização poderia ser melhor
- Andrey (10/5): - Everything was perfect. I wish I could get back again and stay for longer time !
- esma (9/5): - Suite oda mükemmel. Sundukları 'welcome' hediyeleri ve karşılama çok güzeldi. Her çıkış yaptığımızı görmelerinde bize araç için yardımcı oldular. Otel dizayn çok güzel, personel güzel. Çok memnun ayrıldık. Oda servisinin erken kapanıp gece menüsünün hiç çeşitli olmaması üzücü. Tek sıkıntımız gerçekten buydu. Ve belki mini bar kısmı atıştırmalık olarak geliştirilebilir ama yinede güzeldi.
- Khalifa (10/5): فندق استثنائي وانصح فيه -
- SAMUEL (1/5): -
- MUHAMMED HUSSAM (8/5): -
- Ingrid (10/5): -
- Bruce (10/5): Comfortable - Super friendly staff and a comfortable bed, highly recommended!
- lesroccario (10/5): If you want to feel like royalty... - If you are doing Rome on a budget this place is not for you, but if you want a luxurious treat, you can not beat the St. Regis. If you are a Marriott points hoarder, use them here. Everything from the staff, the rooms, the public areas, just scrumptious. The beds, the toiletries, the service: wow, wow and wow. And the location is superb, not in the noisy tourist areas, but not too far either and super easy access to taxis and cars. We even walked there from the train station in about 10 minutes. Flat rate 55 Euro to the airport. From the front, downhill to all the tourist sites. Behind, the quieter area with great walkable restaurants. I wanted to cry when we left....
- Diana (10/5): -
- leylak436 (10/5): Exceptional Service at Lumen Bar - My parents and I found ourselves at the Lumen bar in St.Regis by pure accident during our stay in Rome. Thanks to Pietro, we had such an exceptional experience that we came back two more times. Although we were not guests of the hotel, Pietro made us feel at home and treated us like family. Our time spent at the St Regis ended up being a highlight of our trip and one of the best experiences in service and hospitality that I have ever had.
- BFam24 (10/5): Far Exceeded Expectations - We stay at St. Regis properties whenever we can, and while we’ve been lucky enough to visit some truly incredible destinations, we honestly didn’t expect the St. Regis Rome to be this amazing. This is the first St. Regis property that we stayed at that wasn’t a tropical resort destination so while we knew we’d have a lovely time given the St. Regis brand, we didn’t expect to love it as much as the tropical ones we’ve stayed at. The beauty of this hotel far exceeds what the pictures show, it’s absolutely stunning in person. The staff was absolutely lovely. All so kind, attentive, and genuine. You can tell they truly care about making your stay special. The location is perfect, you can walk to everything. The food is delicious at Lumen, the breakfast buffet is insane. Drinks are amazing, and the overall atmosphere is just incredible. We originally stayed here for just one night at the beginning of our trip, but we loved it so much that when we returned to Rome after visiting Sardinia, we ended up cancelling our other hotel just so we could stay here again. That’s how much we loved it. We can’t wait to come back!
- W6397KOkennethb (10/5): One in a Million - The St. Regis Rome is a very special hotel. From the staff to the rooms, 5 stars all the way. The location is perfect for both business people and vacationers. I’ve had the pleasure of staying at many St. Regis locations around the world and this one is unique and in a class all of its own. My only constructive feedback is that they should limit the Hooker Karaoke night to one night per month. On 9/16 my wife and I had the “pleasure” of witnessing such an event during dinner. Not for the faint of heart, but we endured… LOL
- oneLmichele1111 (10/5): The bar is set high at the St. Regis Roma! - I had to wait to write this review because I was at The St. Regis Roma in June and now September. Everytime we come here it gets better and better. My friends this time were equally impressed. It was their favorite hotel throughout our journey through Greece and Italy. Why? The hotel itself. It has sentimental value for me since I visited 25 years ago when it was Le Grand Hotel. I brought my son to see his family from Italy, and we arrived here. It was so grandeur as it is today. They treated him like royalty and he was only 8…from then on St. Regis Roma❤️set the standard for my son. Now coming back year after year, I have the benefit of sharing my favorite hotel to my family and friends, the St. Regis never did appoints. The lobby is gorgeous, murano chandelier, well appointed furniture and great, service! We love to people watch here and talk to the wonderful staff. The breakfast is served here. Its a divine experience. The staff: Pietro, who has been here for 30 years, is wonderful, attentive and passionate about his work! Giulio is one of the managers who cared so much about our stay, he called me in his day off. Plus he assisted us with arrangements. He is awesome. Salvatore, so much passion, funny. Attentive , we love and thank you for making my friends stay even warmer than the weather! The bell staff were great, butlers , concierge and reception. Last but not least, Giuseppe, the GM is one of the best GM’s out there. I travel extensively and I only say this about a handful, if not a couple. Giuseppe really cares about his property and his team. How do I know , because it shows throughout every response, the grounds… Location is real good, walking distance to many attractions. They have a car service too. Thank you thank you grazie! Best stay ever!!!
- Nina (10/5): -
- Shaher (9/5): -
- johndX2773LW (10/5): The people make the difference! - Carolina, the restaurant manager, made the best Bloody Mary I’ve ever had. But she didn’t stop there, she personally took care of my sister and brother , like we were family, for dinner ( she also has an impressive wine knowledge). Roman at the bar makes an awesome old fashions. Salvatore and Miquel and Alexa filled in where needed. The DJs music selection, and meeting Diego, just made the night so memorable. Lastly, Andrea’s top hat and genuine smile greeted us as we entered and left the property. We will return soon DJ Johnny Bones and The Ganci family!
- CHRISTOPHER (10/5): - Simply one of the most beautiful hotels with truly a top notch professional staff. This is the best of the best!
- Olga (10/5): Впечатления прекрасные , мы очень довольны, рекомендую этот отель, все достопримечательности исторические рядом - Шикарный отель, отличный персонал, выше всех похвал , прекрасная комната , все есть в номере, завтраки очень вкусные , бар в номере Единственный маленький минус , гладильные принадлежности , гладильная доска и утюг
- Frm91 (10/5): A very Grand and Classy Hotel - The minute you step into the lobby you know that you are in a very special place.And every member of the staff you encounter are there to make you feel very much at home. I love space, and it was wonderful to be upgraded to a suite, which made the stay even more comfortable. Even before I arrived I was in touch with your fantastic Concierge team whose suggestions were spot on, and I followed meticulously. Elizabeth , who checked in me in was again most helpful. And I had hardly reached my room when your Butler team introduced themselves. They promised, and delivered my favourite brew, an iced Americano, perhaps the best I’ve ever had. I breakfasted daily and had two meals at Lumen Cocktails and Cuisine. Apart from the great food, I was made to feel like family by Ivana and all the others who looked after me. And your pianist/singer was simply terrific, and sang every song that I might have requested. And it was wonderful to be always greeted personally by your very superior Door and other staff. I should really have noted the names of all your team to Thank each one personally..this was my first stay at The St Regis, and not only will this be my regular home in Rome, but it will also bring me back to the Eternal City more often.
- Deaf_Leopard (10/5): Incredible!! - Great experience for christmas celebrations. The hotel was perfectlt decorated for the holidays. Staff eas wonderfull and the food and drinks were at a st. regis level. Great location aswell.
- Monica (10/5): - Good location, staff very helpful, nice lobby and room, perfect breakfast
- W8299JRantoniot (2/5): Expect to pay luxury and receive Motel 6 customer care - Beautiful expensive but never again. The concierge was unfriendly who seemed to be bothered when I asked a recomendation for a nearby restaurant. He had a attitude like was completely shocking. he seemed to be more interested in his mobile phone than his job. The restaureant he recomended was the wrst food we had in Rome. The worst part is we forgot a personal item and again the attitude was I was bothering to get the item shipped to my next location in Italy. They never got back to me. A luxury hotel with an attidute. You would expect with the amount of money you pay to receive all the effort to try to accomedate you. And honestly I would have expect to be shipped promptly and free. St regis goodbye never again.
- TampaDocFoodie (10/5): Hotel Fantastico - We recently had a four night stay at the St Regis Rome and we could not be better pleased. The hotel gives a great first impression with their amazing lobby. Check in was quick and efficient. Out room was spacious and well appointed and the bed was super comfortable. The best part of our stay was the wonderful, warm, welcoming service, especially for all the staff at their bar and restaurant. We had breakfast there every morning and dinner twice. Every time their staff made us feel like part of their family. In a city known for its great food and amazing restaurants, the fact that we had dinner here twice tells you everything you need to know about the quality of their food. Every single dish we tried here was delicious. Their breakfast buffet was also exceptional. All in all it was a memorable stay and I highly recommend the St Regis Rome.
- Foozeroo (10/5): Peaceful elegant retreat from the heat and crowds of Rome - This hotel has opened in 1894 by Cesar Ritz, and became part of the Marriott St. Regis family about 10 years ago. We were staying at another property in early July, and stopped by the St. Regis to have a coffee and pastry and noted the serenity one feels upon entering. There were two young ladies playing violins in the lobby as we arrived and we made a note to stay at the St. Regis on our return to Rome several weeks later. It felt wonderful to entered the elegant air conditioned lobby again. We checked in and the room was luxurious befitting the St. Regis standard. Marble bathrooms, quality linens, comfortable bed. We enjoyed the hotel restaurant that evening and were surprised when our waiter appeared with a bottle of champagne and opened it with a sword for the room and poured drinks all around. Great fun and good people watching. The location is walking distance to the train station and right next to the old Roman bathhouses.
- annatB9699YD (10/5): Probably my top hotel in the world so far - Amazing! The breakfast was the best I have ever had at a hotel. The food was outstanding. The service fantastic - we stayed twice in July and one of those times with butler service. The beds were so soft - the bathrooms immaculate. The concierge helped with some dinner suggestions that were spot on. The neighborhood is great, we felt very safe and had historical sites and dining within walking distance.
- E4750FDrosed (10/5): Luxury Hotel with World Class Service - After visiting the Amalfi Coast, we were thankful that this hotel was our next stop in Rome. The rooms are spacious, the hotel is immaculate, and the staff go above and beyond to accommodate you. We were spoiled and ate very well at the on-site restaurant.
- Susan (10/5): - Wonderful
- Explorer07137742398 (10/5): Best 3 day stay at the St Regis in Rome for a special birthday celebration! - The hotel is gorgeous and the service is unmatched. I would like to acknowledge a few people at the hotel: the bell staff, Claudio and Luigi, who are so professional and helpful. The breakfast chef Christiano who’s the nicest chef you’ll ever meet and knows more Boston sports history practically than I do. And Omar and Francisco at the Concierge desk who set up a last minute half day tour of Rome for us and knocked it out of the park. Not to mention the bartenders and the cocktail menu is fantastic--best Negroni and French 75. Would probably skip room service the next time, but other than that I'd highly recommend the St Regis for the ultimate stay in Rome!
- Aaronorlo (6/5): Luxurious but feels cold. St Regis Rome can do better. - This review may be swayed a bit coming from our recent stay at the four season Florence. The St Regis Rome is a beautiful hotel. The lobby and common areas are clean and well kept. We were staying in the st Regis suite, however being that we were celebrating our wedding anniversary I asked if I should upgrade and a larger Astor suite was available. i paid for the upgrade. All in I paid the same as I did at the four seasons suite. The room was beautiful. The water pressure was not great. The bath and shower products were Acqua di Parma, and were great. The towels were large and comfortable. The room had a coffee machine but it only made espresso. The butler service provided us with coffee anytime we called. The view was very nice as well. The spa was ok.. it is on the 5th floor. You need to walk through the spa to access the gym. The gym is small but adequate. The changing room had a small sauna. The main attraction here is the overall grandness of the hotel. Even though the staff wears fancy outfits and hats…I don’t feel the same personal recognition from this hotel as I do when I stay at the four seasons or the park Hyatt. The staff with the exception of the butler staff, and the nice lady running the Lumen restaurant, need training on how to make guests feel more welcome. I wouldn’t stay here again. For the money it feels very cold. You can do so much more with this hotel if someone was paying attention to details. I will be back to Rome but I don’t think here.
- Adela (10/5): - Exceeded our expectations above and beyond. Made our trip to Rome even better with excellent customer service who were willing to help and go beyond expectations. We will definitely be back!
- Z8419WEjasonb (10/5): Great Service - The service here was amazing. From the moment you step onto the property everyone was so friendly and helpful. The rooms were updated and nice. The location was also great to walk around the city.
- María (10/5): Excellent service and luxurious stay in Rome - Everything Nothing
- Julian (10/5): -
- Hilary (10/5): -
- Artur (10/5): - Rating: ⭐⭐⭐⭐⭐ Title: Outstanding Service & Hospitality at The Saint Regis Our stay at The Saint Regis was absolutely exceptional! The hotel itself is elegant, clean, and luxurious—but what truly made our visit memorable was the outstanding service. A special shout-out to Karolina, the restaurant manager, who went above and beyond to ensure we had an incredible dining experience. She was attentive, professional, and always made us feel welcome. We’d also like to thank Francesco, the exceptional restaurant server, who provided top-notch service with a warm, friendly attitude. His attention to detail and care truly made our meals even more enjoyable. Lastly, Giulia, the gracious hostess, made us feel right at home from the moment we walked in. Her welcoming demeanor and thoughtful approach added a personal touch to our experience. We highly recommend The Saint Regis—not only for its comfort and beauty but for a team that genuinely cares about their guests. We’ll definitely be back!
- Sarah (10/5): Exceptional property with exceptional service. - Beautiful, opulent hotel with exceptional service, pretty central location in Rome and wonderful breakfast. Couldn’t fault it. Will be back for sure. Nothing. Everything was outstanding.
- Jorge (9/5): Superb -
- Chris (10/5): Exceptional -
- Xiaoming (9/5): Superb -
- Tttheresa (9/5): 5star hotel. Excellent service and attention to details. - Everything. Nothing
- Oleksandr (10/5): Exceptional - Amazing service, interior, location! See you again!
- Shrank723 (10/5): Extremely well-appointed + Exceptional service - I recently had an unexpected overnight stay in Rome due to a last-minute flight change and chose the St. Regis Rome—a hotel I’ve stayed at multiple times before and always loved. This visit - and the wonderful Front Desk Manager Antonio - reminded me exactly why I keep coming back. Having spent a good deal of time traveling and staying in some great hotels, I’ve come to appreciate that true luxury isn’t simply about grand surroundings or lavish amenities—it’s about the quality of care and service that makes you feel genuinely looked after. Antonio at the front desk was absolutely wonderful. I arrived feeling sweaty, tired, and a bit frazzled, but he immediately took charge with genuine warmth and efficiency. He arranged a much-needed coffee, secured a beautiful room for me on short notice, and had my bags whisked upstairs in no time. Thanks to his attentiveness and care, what could have been a stressful evening turned into an experience of total comfort and ease. Service like this is why I remain loyal to the St. Regis brand, and why I’ll continue to recommend this property to friends and colleagues. Truly outstanding hospitality—thank you, Antonio and the entire team!
- 908nicholet (10/5): One of the best hotels I’ve ever stayed in - This hotel is absolutely amazing! The historic grandeur and charm are unsurpassed! The original elevator is still in operation and is a must to ride in. I have Titanium status and this hotel definitely takes care of their elite status patrons. I had booked 2 standard Superior rooms on points. I had requested to use my NUA’s for one of the rooms. Three nights before, my husband’s and my room was successfully upgraded to the St Regis Suite. But also a day before arrival, I also noticed they had upgraded my second room to the Larger Imperial Room for my teenage daughter and her friend and even better having it as an adjoining room. We had set up a private transfer through the hotel to pick us up from the airport. It was seamless. He was there upon our arrival, helped with our luggage and after a short walk (the drivers can’t park right outside the terminal) we were headed to the hotel in a nice Mercedes van. We arrived 2 hours before standard checkin but they told us our room would be ready shortly and offered us free welcome drinks….a nice touch after a long travel day. By the time we finished our cocktails, both rooms were ready. Gave us a short tour of the hotel and accompanied us to our rooms to make sure they were sufficient. The rooms were absolutely beautiful. This was our first trip to Italy and have always heard the rooms are generally much smaller, this was not the case for either rooms. Our suite had a foyer with mini bar and two closets, a separate living area, and even a walk-in closet in the bedroom area…. A nice touch for a woman that over packs. The bathrooms have double sinks with all the amenities you’ll need for your stay, a huge tub and the shower was spacious too with great water pressure. But most importantly the AC was amazing. It was a very hot week and we were able to keep our room super cold which I guess seems to be a rarity in Italy This trip was our daughter’s graduation gift and I had briefly mentioned it to the hotel before our arrival. After dinner the first night, we came back to the room to balloons, a delicious dessert and a bottle of Prosecco. I thought such a sweet gesture and made my daughter (and I) feel very special! Well done St Regis! They have a buffett breakfast every morning which is delicious. We appreciated the mixture of American and Italian breakfast options. With Marriott elite status, 2 of us were able to eat free. They also asked at check in if we wanted to add the breakfast for the two additional guests to our room, which was 40/pp. however, the regular price is 60/pp so saved us some money. The hotel does have a house car for locations within a mile or so radius. However, we were never able to use it when we needed it but a taxi or uber was very fast and easy to get. We walked to the Trevi fountain and the Pantheon. But took an uber to the Vatican and the Colosseum. Overall I thought the location was perfect and right down the street from the train station too . The only slightly negative I can say and wasn’t a huge deal was that they never reached out to me Pre-arrival. I had to make contact with them about private transfers, dinner recommendations, spa services, etc. In my past experience with this brand, they always reached out to me first, but again wasn’t that hard to get the contact information for their guest services department and once I reached out they communicated very promptly If you’re looking for a beautiful hotel, wonderful staff and a great location. This is the place! Thank you St Regis for making our family trip one that we will never forget!
- Shaboxi (6/5): Pleasant - location noisy, crowded
- mrg0137 (10/5): Lovely and impressive hotel - I recently stayed at the St. Regis Rome with my wife and one year-old daughter for 3 nights, and we had a wonderful stay at the start of a longer trip through Italy. This grand, historic hotel is in prime condition, with meticulously maintained common areas and guest rooms. It exudes a refined elegance that still has all of the modern comforts a traveler could want. On top of that, service is excellent. This was a really pleasant surprise, as we have stayed at a number of St. Regis hotels in recent years, and have found the brand to have inconsistent service. However, the St. Regis Rome truly did everything right, and is a shining example of what a near-perfect St. Regis hotel should be. Trip Planning: Part of the reason we chose this hotel was because I had some Bonvoy points to use, which was a pretty good redemption given the high rates in the summer. We were staying for three nights, and ultimately booked one night with cash and two nights with points. The cash night was booked separately with a travel agent in the Marriott STARS program, which included extra benefits, such as complimentary breakfast in the restaurant or in-room dining, a room upgrade based on availability at check-in, a $100 hotel credit, and priority for late check-out. We appreciated that everything was very smooth in having two separate reservations and a combination of cash and points. We also made some requests through our travel agent, including to note we were traveling with a baby, to request a quiet room, and to note a couple of special occasions that we were celebrating on the. The hotel immediately confirmed all requests with an organized and detailed email, which we appreciated. Prior to arrival, I contacted the hotel concierge via email to set-up airport transfers and inquire about city tours and restaurant recommendations. The entire concierge team, and particularly the head concierge, Mario, were all wonderful. We stayed at several luxury hotels in Italy on this trip, and the concierge team at the St. Regis was by far the most responsive, comprehensive, and easy to work with. They responded quickly (sometimes within minutes) and with perfect detail to every request I had. We ultimately booked airport transfers, private drivers, and a Vatican tour through the hotel. Although it was all pricey, everything was so smooth and easy that we would highly recommend doing so. The hotel’s recommended Vatican tour guide, Alessandra, was particularly great, and provided a wealth of information that was well-tailored to us and our needs while traveling with a baby. The only odd encounters we had were just before our trip. They were not indicative of the other pre-arrival contact we had, or the actual stay itself, so I largely wrote them off as misunderstandings/anomalies, but they are worth noting. First, shortly before our trip, I happened to notice that rates for the cash night had dropped since we booked it months prior, to the point that the room was now several hundred Euros less per night. Our travel agent was happy to reach out to the hotel to have our rate adjusted. We had not booked a non-refundable/non-changeable rate, and we were still within the cancellation window, so there should have been no problem at all adjusting the rate. However, the hotel initially quoted us a higher rate than what both myself and my travel agent were seeing, requiring multiple follow-ups and confusion. At one point in that exchange, they also said we would have to pay an extra person fee of 100 Euros per night to have our daughter in our room, which made no sense, since she is a baby. They eventually relented on all of it and provided the lower rate with no upcharges, but the difficulty getting there was odd. Separately, before our arrival, I noticed in the Marriott app that our room type had been upgraded from the entry level Superior Room we reserved to a larger Imperial Room. We hoped for an upgrade of at least some sort based on the benefits of the STARS booking, as well as the fact that I’m a Bonvoy Gold Member, and it was great to see it confirmed before arrival. However, I also noticed that the upgraded room was listed as having two twin beds instead of the king we had reserved, and that it was listed as a handicap-accessible room with a roll-in shower only. Both were things we didn’t want, particularly the bathroom. We expected a tub in the room we had reserved, and needed it to bathe our daughter. Our travel agent assisted I’m communicating our displeasure with certain aspects of the upgrade, but it took several days and follow-ups to get resolution. It turned out the bedding wasn’t an issue, since the beds in all rooms convert between two twins and a king. They also ultimately confirmed that we would not be assigned a handicap-accessible room either. It ended up totally fine, and our room was great with all the features we wanted, but the confusion until right before arrival was a little frustrating. Arrival: Our arrival began at the airport, where the transportation arranged through the hotel was very smooth. A driver was waiting with a sign with my name on it right after baggage claim, and took us to the hotel in a nicely appointed Mercedes van. It took about 45 minutes to get from FCO to the hotel on a Sunday afternoon, but it was closer to 30 minutes on our way back a couple days later early in the morning. When we arrived at the hotel, we were greeted immediately by the helpful and friendly door/valet team, who assisted with all of our bags and welcomed us into the grand, historic hotel that makes a wonderful impression. The hotel is just oozing with well-preserved history and charm, all while being in pristine condition (make sure to find and ride the original elevator from 1894 that’s down the hall from the lobby). We were escorted over to the seated front desk area for check-in, where we had to wait a few minutes for an agent to become available. I did think the front desk could have been better staffed, as we arrived around 4:30 pm, a common check-in time, and only one of the two desks was staffed. There were 3 or 4 staff members at the nearby concierge desk, but only one person handling the front desk, which wasn’t enough. However, our wait was not that long, and check-in itself was quick and professional, which was all we wanted after tiring travel from the United States. At check-in, they also gave our daughter a balloon, which was a simple thing, but thoughtful and very exciting for a one-year-old. The only small thing missing that I might recommend would be a welcome beverage at check-in. We have received one at other St. Regis properties, and it would be nice after a long travel day. Room: Our room was ready and we were escorted up there immediately, with our luggage following a couple minutes later. We really loved the Imperial Room, which was spacious for a city hotel, and had really lovely décor that did a perfect job of meshing a classic, historic feel with modern conveniences and luxury. With things like a chandelier in the room, it had a sumptuous feel, but also avoided feeling stuffy. After traveling to other historic luxury hotels in Italy on this trip, I also cannot stress enough how much we appreciated the functionality and modern features of the room at the St Regis. Key things for us are storage space and outlets, and both were great in this room. This room happened to have two inset areas by the windows where suitcases could be stored out of the way, and there was also a little entry way with Terrazzo floors that was perfect for storing our daughter’s stroller and car seat. Two large wardrobes had plenty of hanging space and drawers, as did the nightstands. Regular and USB plugs were right there at each nightstand, and didn’t require hunting to find them. Complimentary bottles of Acqua Panna water were provided each day during both daytime cleaning and turndown. We also appreciated that the room was a quiet, restful retreat. We had requested a quiet room, and this room absolutely fit the bill. While the view wasn’t exciting, facing the interior courtyard, it was quiet at all times, while still letting in natural light. I’m not sure there are many exciting views from the other side of the hallway facing out to nearby streets anyway, so we’d be happy to face the courtyard again. The bathroom was also great, with sleek black marble and a large vanity with a good amount of storage space on and above the vanity. There was one very large sink that was a little bit of form over function, since it looked nice, but would have been more useful to have two sinks in that space, or even a more standard sized sink, but more counter space. The bathroom also contained a tub and then a separate room with the toilet, bidet, and large walk-in shower separated from the rest of the bathroom by a frosted glass door. Nice Acqua di Parma bath products were provided in mini-bottles, as well as a few extra items from Coretorno, including face wash and some other skincare products that went beyond the standard lotion, shampoo, and conditioner. The only real negative of the bathroom was that the surface of the tub had chipped in one spot, so when we went to use it, black flecks of the material underneath would end up in the bath. Usually running the water for a few minutes helped, but it wasn’t ideal and occurred each time the tub was used. Otherwise, my only feedback on the room would be that I felt that the bed was very soft. I woke up with back pain every morning from the very soft, cloud-like bed, and would have appreciated the support of something firmer. That being said, my wife loved the bed, and thought I was crazy for having this as a complaint, so your mileage may vary on that. If you fall more into my camp, I think the issue was a very soft mattress topper, so it is probably possible to request that the hotel remove that. We were incredibly impressed by lovely gifts that the hotel left in our room to celebrate special occasions. We were celebrating our wedding anniversary and our daughter’s first birthday, and the hotel went above and beyond to make sure both were recognized. They provided separate handwritten cards for each occasion, as well as two beautiful arrangements of fresh flowers. They also provided a high-quality Jellycat stuffed animal for our daughter, as well as a bottle of champagne for us (actual champagne, not a miscellaneous cheap sparkling wine). We were so impressed by all of that, but a little while later, a cut fruit plate and fruit tart were also delivered, which were so appreciated as something to eat immediately after all of the travel to get there. Our room was generally cleaned pretty well, but if one department could use a little work, it would be housekeeping. While we appreciated that housekeeping always cleaned and turned down the room exactly when we requested, and the housekeepers we encountered in the hallway were always very nice, certain things got missed that felt obvious. For example, one day our daughter was eating some crackers and dropped crumbs on the carpet in the room. We picked up the ones we could, but some tiny pieces had gotten crushed into the carpet and just needed a quick vacuuming to pick them up, in a very obvious spot in the room. However, housekeeping clearly did not vacuum, since the crumbs remained there after a turndown and another full cleaning. Similarly, since our daughter spent a lot of time walking and crawling around the room, she was well acquainted with the floors, and kept coming up with pieces of dirt or hair that were not ours. While it’s good that the carpets have a pattern that helps hide dirt, we actually do want that dirt to be picked up with good vacuuming each day. Dining & Bars: The majority of the lobby level is comprised of the hotel’s bar/lounge and adjacent restaurant, Lumen. It’s a beautiful space with soaring ceilings, classic furniture, a huge Murano glass chandelier as a centerpiece, and some fun whimsical touches like larger-than-life flower décor. It all comes together well, and manages to create a space that can be whatever you want it to. You can have a dinner at Lumen that feels more formal, or just stop in for a casual drink or snack. We visited Lumen on our first night for dinner, and after looking at the separate menus for the main restaurant (more traditional fish, pasta, meat, etc.), and the lounge (lighter bites and sandwiches and burgers), we decided on the main dining room. Our dinner there was really nice, with impeccable service from the nicest server, and live music from a pianist that night. The hostess was also incredibly gracious and helpful. She brought our daughter a balloon and even another stuffed animal to accompany the one we received in our room. We were very happy with all of our food at Lumen, and even more impressed by the very attentive service. I also appreciated a well-curated wine list by the glass, which included a variety of selections from throughout Italy. We also visited Lumen again on another night, but went to the lounge side this time. The experience was similar and generally good, with the hostess remembering our daughter and doting on her again, which was really nice. I would say that service and food weren’t quite as good on the lounge side. The server that night more absent than when we visited the restaurant side, and my burger that was ordered to be cooked medium came out very well-done. However, we did appreciate that the cocktail list was quite extensive and covered both classics and some bespoke twists. The nightly champagne sabering that is done at all St. Regis properties was also in Lumen at 7:00 pm each evening. We saw it on the night while we were already there for dinner, and it was nicely done, with Prosecco passed around to anyone who wanted it. There is also an outdoor Lumen Garden that is open in the warmer months for drinks and snacks. We were disappointed to find that it was not yet open when we visited at the end of May, when it was already quite warm. It feels like this is something that would be open for the entire spring, but I saw a sign that it was not opening until a week or two into June. In general, we felt that the hotel could use one more dining option beyond the main Lumen area, and the garden area might have filled that void if it were available. We also ordered in-room dining for breakfast on two mornings. On both occasions, two women from the in-room dining came together to deliver the meal, and they were so sweet. They were friendly and caring toward our daughter, always making us laugh and starting our day with big smiles. We really looked forward to seeing them in the morning. We thought the breakfast food from in-room dining was generally good, although there were some inconsistencies. I ordered classic eggs benedict one day, and it was absolutely delicious, with a great hollandaise (although it came with regular hollandaise when I had ordered the truffle hollandaise), and high-quality ham. The next day, I ordered it again with the truffle hollandaise (which was delicious), and the eggs were totally overcooked, to the point of basically being hard boiled rather than poached. The day before, they had been perfect and runny. On the second day, the order also just came very inaccurately. One of our entrées and a fruit plate were completely missing, as were both of the cappuccinos we ordered. The staff were very nice and apologetic about it, immediately going to get the missing items and coming back with them very quickly. Location: We liked the location of the St. Regis Rome in Central Rome. I understand that it is in close walking distance to the main train station, which would be a major benefit if taking the train to other cities in Italy. The immediate vicinity around the hotel is perfectly nice, with some interesting fountains and squares that aren’t the most famous, but are equally interesting. There were also some options for things like gelato and take-out pizza within a couple blocks of the hotel (we liked Alice Pizza in particular), which was helpful when we wanted something quick and easy to eat while we were at the hotel. While there is no perfect spot, I would say that the typical “best” location for a hotel in Central Rome for tourist purposes would be somewhere around the Spanish Steps, around where Hotel Hassler and Hotel Eden are located. From there, you can really get to most of the key tourist attractions in just a few minutes’ walk in any direction. We also found the St. Regis to be convenient enough to that area, but a little more removed. While most things were walkable, we did often feel like we were walking a little more than we’d like to get back to the hotel. We walked about 25 minutes to get to the Pantheon, or a more comfortable 15 minutes to the Spanish Steps or edge of the Villa Borghese park. Some of the walk is hilly getting to the St. Regis, but it’s easy enough, and was all in areas that feel perfectly nice and safe. The only bigger attractions that we couldn’t walk to were the Colosseum and Vatican, and in both cases the hotel was happy to set us up with private drivers to take us there and wait with our daughter’s car seat in the car while we completed our tours. This was definitely a pricey option, and we would have used public transportation or an Uber if we didn’t have a baby with us. Things went very smoothly though, and we were set-up in very nice cars with professional drivers that made the experience easy. Service: Service at the St. Regis Rome was excellent. The staff were universally warm, helpful and professional at all times, and we really felt valued as guests here. The thoughtful gifts we received and attention given to our daughter were really the icing on the cake. Anytime we had requests, such as for room cleaning, we typically made them through the Marriott app’s chat feature, and I was impressed at how well-monitored it was compared to some other Marriott properties. We basically always received immediate answers and assistance. Even a more unusual request to borrow a high chair from the restaurant for our daughter to use in the room was met with no problem at all, and we were given one right away to use in our room for the duration of our stay. The standout staff members for us were at the restaurant and the concierge team. The hostesses and server at Lumen for dinner were just so hospitable, and the concierge team was also just really responsive. Everything they organized went perfectly smoothly, with one exception, which was not their fault. They booked one dinner for us at a restaurant which they recommended. We arrived right on time for our dinner reservation, and the hotel had requested a high chair for our daughter. However, the restaurant told us that despite having received the request, they had given their only high chair away to a walk-in table that had just come in a few minutes prior. They weren’t particularly apologetic about it, and we ended up leaving, since it wasn’t going to work to pass our daughter between us through a full dinner. I told the concierge about this after the fact, really just as an FYI for their list of recommended family-friendly restaurants, and they were so apologetic, even though they had done nothing wrong. They said they would call the restaurant to express their displeasure with how their guests had been treated, and offered to proactively re-confirm our reservation at another restaurant the next night to ensure the same thing did not occur again. Overall: Overall, the St. Regis Rome is a really great, historic hotel that is a perfect home base in Rome. It feels luxurious, without being stuffy, and was a really comfortable city retreat. Food was good and the location was good, but the staff really made the difference to make this a hotel we’ll certainly want to return to when visiting Rome in the future.
- RandiAndBrian (10/5): 10 ALL THE WAY - Why 4.5???!??? This property is a “10” ALL THE WAY. The staff is spectacular in every way. We celebrated our 30th wedding anniversary here and we’re dazzled by the people who made our stay pure magic. These are (some of) them. Carolina upper management (?) Classy , elegant, accommodating. And so warm and friendly despite the Uber polished look! Who do I call the “face of the hotel”???! Ludovica or Andrea out front. Dedicated to every detail of hospitality. Amazing. Seriously. Can’t express this enough. Martina (hostess) and Manuel (served our table the last night in the Garden) could NOT have done even one tiny thing to Improve that night. My word. They both seemed to have swallowed lightbulbs. Bright shiny people. Laura at breakfast or Roman (resident afternoon philosopher but he goes easy) made going to Lumen extra special. The property = 10 Food = 10 Service = 110 The staff = 430 !!
- Aselya (9/5): Beautiful hotel. Definitely we will come back. Thank you! - The staff, each single member of staff!!! Very polite, very friendly and helpful. They made us an ungrade upon arrival for free, as we had an early morning flight, they let us check in at 9-10am in the morning, offered a complimentary breakfast upon arrival. That was fantastic. Breakfast in the gorgeous lobby. Dirty fruits and vegs on the self-making juice station. Dirty lobby washrooms.
- oneLmichele1111 (10/5): The best in Rome - As always simply the best in Service, rooms, and the building itself. There were some mishaps but were taken care of with sincere thoughts and actions. The staff remembers you, they treat you like family. Our butler was very sweet. She helped with our pressings. Pietro has always been so wonderful and treated my family nicely. Love the lobby and Lumens. We were upgraded to a St. Regis Suite with my NUA. Will be there again in September eoth more friends and family!
- Salman (10/5): Exceptional Staff from Start to Finish Our stay was outstanding, thanks to the incredible team at every level. The warm - Excellent Staff hospitality and location
- rpp007 (10/5): Still the Best of Rome... but... - Our experience at the St. Regis was as memorable as ever, including the new Lumen Bar area... but it seems as though they have either cut back on staff or are in transition (perhaps?) on the hiring of new staff? We kept seeing the same people over and over again, some stretching themselves thin so as to not be as readily available to provide 5 star service as they used to be. Perhaps it is the change of seasons or some other reason, but we hope the staffing is increased to prior levels soon as we love going there! Special thanks goes out to outstanding members of management, bell service, and concierge staff who have been there for many years to always make us feel welcome with their warm hospitality... in particular Andrea Motolone and Giorgia Romano!!! THANK YOU!
- Haifa (10/5): Exceptional -
- Alphaaliev (10/5): Extremely Perfect - Everything was more than perfect! This one is the best hotel in Rome. Staff extremely kind , they always smile, services are also perfect. Andrea - from the register office - best of the best! everything was more than perfect
- Shoroug (8/5): Very good -
- Salman (10/5): Exceptional -
- Ayman (8/5): Very good -
- SoraciSauce (6/5): Stunning lobby, but cramped accommodations - We recently stayed at the St. Regis Rome, and while there were certainly highlights, the overall experience didn’t quite live up to the five-star reputation. The lobby and public spaces are absolutely breathtaking—elegant, historic, and beautifully maintained. However, once you get past the initial wow factor, and up to the rooms, which is what you are really paying for, the experience becomes more mixed. The room was completely cramped. As you can see by the photo, the bed is an arms length from the shower! There is no space to open up a large suitcase. And, unfortunately, our room, on the main floor was right on the street which was incredibly noisy. Service was polite but inconsistent—not what you’d expect from a hotel at this level. The gym was decent so that was a nice surprise but nothing that one could t find at a hotel half the price. In short, if you’re visiting for the atmosphere and grandeur, you’ll be impressed—but if you’re expecting world-class service and spacious accommodations, you may leave underwhelmed and with a lot less to spend touring the city!
- Abdulrahman (10/5): Exceptional - Probably the most luxurious hotel in Rome. Truly worth the price, amazing facility/ friendly staff and comfy bedrooms. However, a bit pricey.
- jaclyng471 (10/5): Vacation. - Could not of had a better stay. I am so happy we chose this hotel and I would stay here again. Every staff member went above and beyond to welcome you and to help any way they could. Beautiful hotel very clean and up to date in a great location. I would highly recommend staying at the St Regis Rome!
- 758anahitam (10/5): Magnificent stay - The St. Regis Rome is truly one of the most luxurious and beautiful hotels in the city. From its magnificent architecture to its exquisitely decorated rooms, every detail reflects timeless elegance and sophistication. Each staff member was impeccably dressed in stylish, elegant uniforms, adding to the refined atmosphere of the hotel. Their professionalism, warm demeanor, and exceptional service were truly exemplary. An unforgettable experience in every way.
- WondeRox (10/5): A Truly Exceptional Stay at the St. Regis Rome - The St. Regis Hotel in Rome is truly one of the most luxurious and beautiful hotels I’ve ever stayed in. From the moment we arrived, the service was exceptional. The staff were not only incredibly professional but also genuinely warm and welcoming. Their uniforms were elegant and tasteful, adding to the overall sophisticated ambiance of the hotel. The architecture of the building is stunning—a perfect blend of historic grandeur and refined elegance. Our room was beautifully decorated, featuring luxurious fabrics and thoughtfully curated design elements that made our stay feel extra special. A heartfelt thank you to the entire team: the concierge staff, especially Georgia and Andrea, as well as Elena, our butler. The front desk and breakfast area staff were all incredibly kind and attentive, making our experience seamless and enjoyable. We are deeply grateful for the outstanding hospitality and will definitely be returning. Highly recommended!
- pinklady1177 (10/5): Awesome stay ! - This hotel was definitely the best hotel I have ever stayed at . The property is gorgeous ! It fits in perfectly with the grandeur of Rome. Check in was gracious and fun . We were personally escorted to our room . The lobby is magnificent, decorated with the most beautiful chandeliers and art. My room was opulent , every room is outfitted with a crystal chandelier. The bathroom was spacious with every amenity imaginable. We had breakfast at Lumen . The buffet was expansive and had all the options both Italian and American. Service was accompanied by live music. There are many restaurants near by and all the main attractions are within walking distance . The service is impressive as is every aspect of this hotel . It is definitely a bucket list choice !
- Thomas (10/5): Exceptional -
- Nizar (10/5): Exceptional -
- jessicapE8870AX (10/5): The Imperial Suite at St. Regis Rome - From the moment we walked through the grand entrance of The St. Regis Rome, we were wrapped in an atmosphere of timeless elegance and luxury. The Imperial Suite was nothing short of breathtaking—spacious, opulent, and impeccably designed, with every detail curated for comfort and sophistication. Each evening began with the signature 7pm Champagne toast in the stunning lobby, a charming tradition that set the tone for a truly indulgent stay. Back in the suite, the marble-clad bathroom featured a deep soaking tub paired with aromatic bath salts—a perfect way to unwind after a day of exploring the city. We also appreciated the thoughtful in-room dining service, which included a well-rounded kids menu—an often-overlooked detail that made traveling with little ones feel effortless. Every meal was beautifully presented and delicious, delivered with the attentive service you’d expect from a property of this caliber. The Imperial Suite at The St. Regis Rome isn’t just a place to stay—it’s an experience. We left feeling pampered, relaxed, and already dreaming of our return.
- Lina (10/5): Exceptional - Everything was perfect
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