Artyzen Grand Lapa Macau

Name: Artyzen Grand Lapa Macau
Address: 956-1110 Avenida Da Amizade, Macau, mo

Location: 956-1110 Avenida Da Amizade, Macau, mo

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation with Stunning Views
The Artyzen Grand Lapa Macau offers a luxurious 5-star experience with spacious guestrooms featuring modern interiors and breathtaking views of Macau City and the Grand Prix Race Track. Each room is equipped with a minibar, satellite TV, and an elegant en suite bathroom with a bathtub.

Recreational Facilities for Ultimate Relaxation
Guests can unwind at the hotel's outdoor heated pool, complete with a water slide and Jacuzzi, or indulge in massage services at the spa. Additional amenities include a steam room, sauna, tennis court, fitness centre, and a supervised children's centre for family-friendly fun.

Diverse Dining Options
Satisfy your culinary cravings with the hotel's 5 dining venues offering a variety of cuisines including Chinese, Portuguese, Thai, and local dishes. Indulge in delectable pastries at The Cake Shop or sip on cocktails at Vasco Bar.

Experience luxury and relaxation at Artyzen Grand Lapa Macau - Book your stay now for an unforgettable getaway!

Important Information

Please kindly note: - For extra bedding, extra charges apply. (See policies) - Rooms can accommodate up to 3 adults or 2 adults with 2 children aged 12 and below - For bookings with breakfast inclusive rate, children aged 0 and 5 inclusive enjoy complimentary breakfast if accompanied by at least one paying dining adult. Maximum of 2 children per room. Children aged 6 to 12 years old can enjoy 50% discount the actual breakfast selling price and adult price applies for 13 years old and above. The bed size that the property offers is: - Single Bed: 39 in x 79 in - King Bed: 79 in x 79 in Please note that the shuttle bus service is not available until further notice. We would like to inform you that part of outdoor pool deck is currently undergoing retiling works until September 24. Please rest assured, the resort and its temperature-controlled pool remain open, and we are committed to ensuring your stay is enjoyable. We appreciate your understanding and patience during this enhancement period. We sincerely inform you that part of the outdoor swimming pool deck is undergoing renovation and paving work, which is expected to be completed on September 24. During the construction period, the resort and heated swimming pool will continue to be open normally, and we will do our best to ensure that you have a pleasant stay. Thank you for your understanding and support of this improvement project.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Currency exchange
Concierge service
Wheelchair accessible
Kid meals
Kids' outdoor play equipment
Heated pool
Coffee Shop on site
Fruits
Steam room
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Smoke alarms
Process in place to check health of guests
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Free wired internet
Playground on site
Tennis lessons on site
Self parking (surcharge)
Free pool cabanas
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Clubhouse
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Health or beauty spa nearby
Swimming nearby
Water tubing nearby

Rooms Available

Grand Resort View King

Taking inspiration from the hotel’s historic legacy, the design of this room embraces the artistic and cultural fusion of the East and the West. With a relaxing blend of timeless color tones and rich comfortable furnishings, the room has a branded coffee machines and provides wonderful views stretching over the resort. For breakfast inclusive rate, maximum 2 children aged 5 years old or below can enjoy free breakfast if accompanied by dining adults.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Family Connecting Room

Featuring air conditioning, flat-screen cable TV, electric kettle, mini-bar, bathtub and in-room safe, this room type combines 2 rooms with a connecting door.

Max Occupancy: 8 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Grand Macau Presidential Suite

This suite features air conditioning, minibar, branded coffee machine and electric kettle. • 7 Kinds of Fruits • Champagne • Cookies in Jar • A la Carte Amenities • Turndown Amenities

Max Occupancy: 8 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Grand Resort View Twin

Taking inspiration from the hotel’s historic legacy, the design of this room embraces the artistic and cultural fusion of the East and the West. With a relaxing blend of timeless color tones and rich comfortable furnishings, the room has a branded coffee machines and provides wonderful views stretching over the resort. This room comes with 2 single beds (39 in x 79 in)

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Spa Package - Deluxe Twin

This package Includes a 50-minute massage with a choice of Thai, Swedish or Sports, or alternatively a facial treatment. Fusing the decorative style of the East with that of the West, this air-conditioned room with city views features Portuguese fabrics and elegant teak furnishings. It has a mini-bar and flat-screen TV. The private bathroom is equipped with a bathtub and bathroom amenities.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Deluxe Room with Macau Tower Observation Deck tickets for 2

This package includes Macau Tower observation deck ticket for 2 persons. Admission tickets are valid only for one day and scheduled the day following the check-in date. Unused ticket will be forfeited and cannot be changed to another date The opening hours of Macau Tower are from 10:00 am to 9:00 pm (weekdays) and 9:00 am to 9:00 pm (weekends and public holidays). Please check Macau Tower website for general admission information. Additional Inclusions: •One Little Chin Plush Toy Terms and Condition: •Each stay is entitled to one Little Chin Plush Toy. Back-to-back stays within 24 hours will be considered a single stay and will qualify for only one plush toy.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Grand Room with Macau Tower Observation Deck tickets for 2

This package includes Macau Tower observation deck ticket for 2 persons. Admission tickets are valid only for one day and scheduled the day following the check-in date. Unused ticket will be forfeited and cannot be changed to another date The opening hours of Macau Tower are from 10:00 am to 9:00 pm (weekdays) and 9:00 am to 9:00 pm (weekends and public holidays). Please check Macau Tower website for general admission information. Additional Inclusions: •One Little Chin Plush Toy Terms and Condition: •Each stay is entitled to one Little Chin Plush Toy. Back-to-back stays within 24 hours will be considered a single stay and will qualify for only one plush toy.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Friends Go Two-gether (2 Deluxe Rooms-not connecting)

This package is for 2 Deluxe Rooms with choice of either king size or 2 single beds (bed types are on request and subject to availability upon check-in). The package includes one Bottle of red wine at Vasco Bar & Lounge per package booked (not per room), once per stay, 20% discount at Vasco Bar (not combinable with Happy Hour and other promotions). Vasco Bar is closed on Mondays and may hold private events from time to time. For guests checking in when Vasco is closed, red wine can be arranged in the room or at Café Bela Vista.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Family Connecting Room - Resort View

Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a seating area. The unit offers 3 beds.

Max Occupancy: 8 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Macau Grand Prix Package - One Bedroom Suite with Track View

The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Private bathroom
Two Bedroom Suite

Enjoying magnificent views over the resort towards the South China Sea, this elegant two-bedroom suite occupies an enviable position on the top 2 floors. The elegant décor combines classic Asian style with chic colonial touches, with furnishings including beautiful Portuguese fabrics, teak tables, branded coffee machine and sumptuous sofas. A king bed takes pride of place in the large master bedroom with twin beds in the second bedroom. A marble bathroom offers a spa-like sanctuary with a large bath for relaxing soaks and elegant vanity area. For breakfast inclusive rate, maximum 2 children aged 5 years old or below can enjoy free breakfast if accompanied by dining adults. • 5 Kinds of Fruits • Red Wine • Turndown Amenities

Max Occupancy: 8 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Coffee machine
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Presidential Suite with VIP amenities and benefits

The unit has 3 beds. This room offers: - Welcome amenities (welcome fruit, champagne and cookies in jar) - A la carte amenities - Turndown amenities (a set of mini and Favaito Moscatel do Douro)

Max Occupancy: 4 (4 Adults)
- Coffee machine
- Wine or champagne
- Fruits
Summer Picnic Package - Deluxe King

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Macau Grand Prix - Deluxe King Room with Track View

The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
Spa Package - Deluxe King

This package Includes a 50-minute massage with a choice of Thai, Swedish or Sports, or alternatively a facial treatment. Fusing the decorative style of the East with that of the West, this air-conditioned room with city views features Portuguese fabrics and elegant teak furnishings. It has a mini-bar and flat-screen TV. The private bathroom is equipped with a bathtub and bathroom amenities.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Grand Deluxe With Balcony Twin

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Macau Grand Prix Package - Deluxe Twin with Track View

The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
Deluxe Twin

Fuzing the decorative style of the East with that of the West, the air-conditioned rooms with city views feature Portuguese fabrics and elegant teak furnishings. Each room has a mini-bar and flat-screen TV. The private bathroom has shower facilities, bathtub free toiletries and hairdryer. This room comes with 2 single beds (39 in x 79 in)

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
- Window
Grand Deluxe With Balcony King

This double room has a bathrobe, electric kettle, branded coffee machine and seating area.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Deluxe King

Fuzing the decorative style of the East with that of the West, the air-conditioned rooms with city views feature Portuguese fabrics and elegant teak furnishings. Each room has a mini-bar and flat-screen TV. The private bathroom has shower facilities, bathtub free toiletries and hairdryer. For breakfast inclusive rate, maximum 2 children aged 5 years old or below can enjoy free breakfast if accompanied by dining adults.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
One-Bedroom Suite

Overlooking the city or resort and features a private balcony, this air-conditioned one-bedroom suite includes a seating area with sofa, a flat-screen TV and a branded coffee machine. The en suite bathroom has shower facilities, bathtub, free toiletries and hairdryer. For breakfast inclusive rate, maximum 2 children aged 5 years old or below can enjoy free breakfast if accompanied by dining adults. • 5 Kinds of Fruits • Red Wine • Turndown Amenities

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Coffee machine
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
- Key card access
Grand Prix BBQ Buffet Package - Deluxe Room

The unit offers 1 bed.

Max Occupancy: 2 (1 Adults)

Guest Reviews

Ozan (10/5): -
Nikolaos Linos (9/5): -
Rabia (5/5): -
Yukari (10/5): -
KOIZUMI (9/5): -
AN (8/5): - 직원들이 친절하고 위치가 좋아요
Judy (10/5): -
april (10/5): - Friendly staff,best pool and jacuzzi,room was comfortable pillows amazing, location easy shuttle to other areas We didn't stay long enough
Uwe (10/5): -
Mehmet Tuna (10/5): -
Heléne (10/5): -
Anastasia (10/5): Расположение, еда и персонал просто супер - Очень удобное расположение: в минуте ходьбы большое количество кафе и ресторанов, включая места с европейской едой, продуктовые, аптека и пр. Завтраки лучше, чем я ожидала. Каждый день что-то новое, очень быстро пополняют блюда. Спорт зал чистый, светлый, большой. Персонал приветливый, все хорошо говорят на англ, включая персонал у бассейна.
PAWEŁ (10/5): Great stay - Delicious breakfast, very nice rooms, friendly staff, good location.
Rajahalme (10/5): Best hotel in Macau - Good staff, english speaking, attention to detail, nice pool.
Davide (10/5): -
snir (9/5): -
Debbie (9/5): -
KyungSoo (10/5): - 큰 수영장을 가지고 있는 점과 깨끗한 룸이 좋았습니다.
minjoo (8/5): -
Irina (10/5): -
JuHyun (8/5): -
KAI-YUAN (Stanley) (9/5): -
TJAN SOE LAN (8/5): - Quite. No casino. Unique. Comfortable. Friendly staffs.
Stephan (9/5): Rundum zufrieden - Schöne Anlage und gute Lage
965yejinl (10/5): kind advisor - very kind advisor. thank you!
ruttanawalee (9/5): - Staff service mind is very nice. Location is good because i go to concert at macau fisherman wharf and it is easy to go to Senado and many temples via macau bus or taxi. Room is so clean and comfortable. Surrounds hotel, there are many restaurants and coffee / cafe N/A
劉 (10/5): -
VincentT2420 (10/5): Home away from home. Not one of those huge giant casino hotels. Good value for money. - The hotel is located away from the casino 🙃 😜 😆 away from temptation. Restaurants n supermarkets is just minutes away. Breakfast items can rotate as we stayed 3 days eating the same food. The noodles portion can be smaller as we have varieties of others Chinese add on. Cozy reception with efficient team. Special mention goes to Mr Ariel. Always smiling, always helpful.
Shari (10/5): - Everything was perfect!
Rebecca (10/5): Great stay - Affordable and luxurious. Nice spa areas snd pool and huge rooms, including a bathtub in the rooms. When my suitcase broke they were able to dispose of it. Free coffee and tea in the room. If you are looking for a relaxing place to stay in Macau, with high service and quality, but without breaking the bank, this is a great bet. Would love to come back one day. The shuttle bus was confusing, where to take it. Maybe having a clear sign would help.
Antonio (8/5): Muito agradável - Localização e decoração do hotel Torneiras e afins da casa de banho tem de ser renovados
José (10/5): Muito boa - Hotel com algum uso mas excelente. Não se aplica
Ricardo (10/5): Estadia curta em Macau - O quarto era super confortável e o duche era espetacular. O atendimento na Receção foi muito bom e de uma forma geral todo o staff muito simpático. A zona da piscina muito boa, os miúdos adoraram o escorrega e o jacuzzi aquecido. No Spa também correu tudo bem. Algumas zonas do hotel já pareciam um pouco usadas. A piscina exterior apesar de aquecida podia ser um pouco mais aquecida (o jacuzzi estava na temperatura certa). O hotel não tem 100% de culpa mas os meus dados foram hackeados e tentaram que pagasse o hotel antes da chegada, é preciso cuidado. Valeu-me o chatGPT para descobrir que era fake.
Navigator38115128640 (10/5): This, Hotel, Is Fantastic - This hotel is fantastic. The staff is incredibly friendly and willing. The rooms are first level. It has a beautiful pool, an incredible view and also, tennis courts. The breakfast is also very good. A great experience highly recommended.
Yuki (8/5): -
glpx (10/5): Good experience - Good location, clean bedroom, confortable. Snacks & drinks would be perfect in the room, please add them in the minibar !
Marilia (8/5): It’s a great hotel with good facilities and excellent service. Will definitely return - The rooms were of good size and clean. Had great room amenities and hotel facilities. Although I didn’t use the resort facilities, it looks great and would be perfect for families. The buffet breakfast was delicious and great value for money. Yum cha in Chinese Restaurant was superb! The only thing I can think of is the carpet in the lobby and also on the room corridors. They are light coloured making every stain very noticeable.
Seaside16318472105 (10/5): Will stay here again. - Great location and staff are friendly. We didn’t stay long enough to enjoy the amenities, but our room overlook the pool and it looked clean and fun.
jowelynb (10/5): Reliable Quality and Warm Welcomes - My family and i stayed at the Artyzen Grand Lapa Hotel, and despite a delay of nearly three hours for check in, the experience turned out to be quite pleasant. Freddie, one of the staff members , was exceptionally kind and offered us a late check out for the following day as compensation, which was greatly appreciated. Additionally, Edgar and Ariel from the concierge team was incredibly jelpful and accomadating throughout our stay. Their friendliness and readiness to assist made our visit even more enjoyable. We have consistently chosen to book this hotel in the past, and this experience reaffirmed why. The service and hospitality truly shine here. Highly recommended!!
秀 (8/5): -
JUHAN (10/5): 가족들과 숙박시 좋음 - 직원들의 친절함👍 . 숙소의 편의시설 (작지만 있을 건 다있음) 위치도 근처 맛집들이 가까워 좋다. -3종류 마트 위치/7일레븐 마트 옆 위치 송화호수교(송화강) (맥도날드 신무이굴국수(신무이국수 건너편이 맥도날드))젠딤섬 모두 매우 가깝다 딱히 없음
Luis (7/5): Should be upgraded - Swimming pool Worn down
Simran (8/5): -
Hi Hua (9/5): - 整體環境跟舒適度都很棒，感受到五星級飯店的住宿氣氛跟品質，先前看了評論擔心飯店會有點老舊，但實際品質跟環境狀況都維持的非常好，很適合親子出遊放鬆！
PIN JUNG (9/5): - 離巴士站真的蠻近，但要繞公園進去有點麻煩還是計程車最方便起跳21起也不會太貴員工看到提大包小包會立刻來開門幫忙搬還幫忙叫車比自己叫uber還快
美華 (10/5): -
672sephl (10/5): Hotel Artyzen - One of the best hotels in Macau. The staffs are very friendly and accommodating. I want to commend Patrick and Edgar at the front desk for their exceptional service. They made our check-in seamless after a long flight and provided excellent local recommendations that truly made our trip.
Passport65829452078 (10/5): Good Service - 服務一流，待客貼心，值得推介, 附近有shuttle bus 前往氹仔
Sudhir2109 (10/5): Lovely hotel - Really good stay, friendly staff, special thanks to mr Ariel. Overall it was a very good stay. Rooms are clean. Location is excellent , very approachable. Thank you
Tassilo (10/5): Great service, nice rooms & pool and good f&b - From checkin to checkout we experienced a very warm and helpful service! We had afternoon tea at the cafe which as excellent, as were both breakfast. The rooms are large - we had connecting ones since we traveled with 3 kids. Also the pool area is nice with a huge hot-tub an a waterslide. Convenient location to walk to the old town. N.a.
R4126PRmichaeld (10/5): awesome 5 star experience in macau on peninsula side - christy at the front desk and marce with bell desk really made me arrival awesome. great seafood buffet by portugese head chef James and nice buffet breakfast
Kim Sze (10/5): 非常好的一次住宿體驗 - 房間寬敞，設備齊全，有淋浴間，又有浴缸。員工態度親切，知道我有小朋友，還特備兒童洗漱用品及拖鞋。還有各種枕頭選擇，以配合我們的睡眠需要，令我們喜出望外。沒有
Masaaki (9/5): 大変良かった。 - マカオの中心部に近いが（徒歩圏内）、カジノ街からは少し外れていて、静かで良い。ポルトガル時代の雰囲気を残し、西洋と東洋が融合したクラシックな雰囲気。コンシェルジュが親切。レストランの紹介や水の追加に気軽に応じてくれた。
joeymO1166VC (10/5): Excellent - The staff was wonderful specially the receptionist who are very helpul and answered all our question the room was clean and the room service was always on time will be come back soon thank u so much
Voyager45688890650 (10/5): This hotel is a pleasant surprise. It's located next to Jinsha, with convenient access to attractions. I am very satisfi - This hotel is a pleasant surprise. It's located next to Jinsha, with convenient access to attractions. I am very satisfied with my stay here
Dustin (8/5): -
Maiya (10/5): - The Artyzen Grand Lapa hotel left a very pleasant impression. It is clean, beautiful, and cozy — everything is thoughtfully designed, and you can really feel the care for the guests. I would especially like to highlight the staff — they are very polite, attentive, and always ready to help in any situation. It was particularly nice to interact with Edgar, who speaks Russian and gave very valuable advice about Macau, and Ariel, who is always smiling and creates a great atmosphere.
Julien (9/5): -
Wanderer52494460389 (10/5): It's a very kind, clean and nice hotel - It was nice to visit with my friend two years ago, so I visited with my mom this time. I arrived around 1 o'clock and checked in early, and an employee named Patrick assigned me a room with a good view, so my mom was very happy. And an employee named Ariel was really niceIf I come to Macau again next time, I'd like to visit again
Graig (10/5): - One expects a certain level of grandeur from a five-star establishment in Macau, yet the experience was rendered truly superlative by the impeccable grace of Brittemy at the front office. Their conduct was the very definition of refined hospitality,attentive, poised, and executed with a seamless professionalism that is all too rare. It was, quite simply, an exquisite stay distinguished by service of the highest order.
J9451JAhansl (10/5): Great experience , best staff - A huge thank you to Brittemy at the Front Office! From the moment I arrived, her check-in was ultra-efficient and warmly welcoming. She delivered exceptional personalized service, perfectly anticipated my every need, and handled everything with outstanding courtesy and professionalism. Brittney made my stay at this beautiful 5* hotel in Macau a true luxury experience. She represents the very best of hospitality: professional, warm, attentive, and genuinely caring. She truly deserves all the recognition and a well-deserved career progression. I will gladly return thanks to her exceptional service but also all the staff , especially at the restaurant and pool.
Hongming (10/5): -
medas2026 (10/5): Awesome - We stayed here for three days and had an awesome experience. The staff were all incredibly accommodating and made us feel very welcome throughout our stay. My grandchild especially loved the pool and the kids’ area—it really made the trip extra enjoyable for our family. The hotel is clean, well-maintained, and conveniently located just a few steps away from the free shuttle to the Venetian, Londoner, and other nearby attractions. We truly enjoyed our stay and will definitely be coming back!
vasileiosg217 (10/5): Unique experience - Our journey to Artyzen Grand Lapa was beautiful. During our stay, Patrick was very willing and kind providing us with all the information we needed as well as ensuring a smooth stay from the very first moment in this gorgeous hotel.
Frederico (10/5): - All department staff were 5 stars
nerisaanna (10/5): Amazing Experience - The hotel stay was a surprise. We had a room upgrade to a deluxe room with veranda overlooking fisherman's wharf! The room was very clean and the bed and the pillows were amazing, we had a good sleep! Our son loooved the KidsCo. Kudos to Sir Ariel, Ms. Jen and Ms. Violee who are very kind and hospitable <3 Thank you, Artyzen!
ericvG7307ER (10/5): A gem of a hotel - A gem of a hotel, great staff, spacious rooms, a beautiful resort and great Thai food. Macau is a tiny city so everything is easily reachable by taxi, bus or on foot.
napongv (10/5): Family moment in Macau. - An exceptional helpful staffs. Good quality for sleeping. A family friendly. The warm water swimming pools are very good.
YUCHIA OU (10/5): - 房間優秀服務體貼周到，非常好的五星級酒店
Carlos (10/5): -
萱 (10/5): - 設施及整潔都很讚無
Tanvi (1/5): Wouldn’t recommend - Nothing Wouldn’t recommend
chutikan (10/5): - พนักงาน บริการดีเป็นเลิศ
Anette (10/5): Wirhaben uns sehr wohl gefühlt - ruhiges und elegantes Hotel mit sehr zuvorkommendem Personal. Das Frühstück ließ keine Wünsche offen.
Nomura (9/5): 私の癒し処 - ロケーションすばらしい、オムレツ、ベーコンが特に他のホテルよりも美味しい。特に無いです。建物が古いのは仕方ありません。
CHIALIN (10/5): -
Wing Sum (10/5): -
Vivien (9/5): - 酒店環境乾淨舒適工作人員服務態度很好，尤其是早餐報到帶位服務的女士，笑容滿面、服務貼心細心，非常喜歡她！早餐很好吃喔，回家後依然會想念飯店的早餐！＆客房方面住客提出的需求會快速回應！唯一覺得需要改善的地方是，住房的枕頭太軟沒有支撐性，用了2顆靠背依然會塌陷。
simon (10/5): Het beste hotel om te overnachten - De locatie is top. Oude stad op loopafstand en met de gratis bus vanuit het naastgelegen hotel naar Venetian,Londener en Parisien. Vandaar uit alles op loopafstand. Café Bela Vista is heel goed en lekker eten. Ontbijt is super , zoveel keus en goede kwaliteit! Prachtig groot zwembad met een glijbaan. Daarnaast een grote jacuzzi. Het personeel overal heel vriendelijk. Gratis shuttlebus naar de luchthaven, vanwaar ook de bussen komen vanaf HongKong airport. Hier niet door de douane gaan, maar naar de balie gaan voor gratis ticket naar Macau. Je koffers worden voor je opgehaald en naar de bus terminal gebracht Alles was gewoon geweldig. Ik zou niks kunnen bedenken.
Wang (9/5): -
Catherine (10/5): Highly recommended - Highly recommended: great location, connectinf room perfect for family and beds are really comfy. All was perfect and they even offered a birthday cake for my daughter!!! Staff is really helpful for everything: taxi or everything else. we will come back
Илона-nsk (10/5): Класс! - Очень понравился отель! Расположения - рядом с достопримечательностями и в дали от суеты. Рядом казино, а в самом отеле его нет, для нас это был плюс. Номер очень чистый, уборка качественная, удивляли и радовали презенты и в день приезда и потом каждый день в виде фруктов, спиртного и печенюшек! На рецепшене - рускоговорящий и очень милый и приветливый Adgar ( помоему правильно вспомнила имя) В феврале смогли искупаться в бассейне и покайфовать в тёплом джакузи. Завтраки очень разнообразные. Если ещё раз будет у нас поездка в Макао - только в этот отель.
Ekaterina (10/5): -
Thomas (9/5): -
Ekaterina (10/5): -
mickael (10/5): - swimming pool perfect adapted for adult and children jaccuzzi hot bath tobboggan deep part good water temperature very calm place, service and worker very.good breafast delicious, buffet delicious, waitress cooker all amazing bed very comfortable near sands casino near bus to go venetian perfect hotel i spend one week it was fabulous. i wish i can come back nothing all is perfect
walkingmonkeyt (10/5): All in One Hotel. No Need to get out of the Hotel - Our family recently had the most wonderful stay at Artyzen Grand Lapa Macau, and we truly couldn’t have asked for a better experience. From the moment we arrived, the customer service was nothing short of exceptional. The team was incredibly accommodating and consistently prompt in responding to all of our inquiries—even before our arrival. Every question was answered with clarity and warmth, which made the entire process smooth and stress-free. We stayed in their Family Suite, and the room size alone impressed us. It was spacious, thoughtfully laid out, and perfect for a family. The twin beds were so generously sized they felt more like queen beds—super comfortable and ideal for a restful night after long days of exploring Macau. The details in the room truly stood out. The slippers were top-notch—honestly better than some of the famous high-end hotels we’ve stayed at. The bathrobes were luxuriously soft and on another level compared to others we’ve tried. We also appreciated the practical touches: multiple power outlets all around the room and even chargers available for guests to use. It’s these small but thoughtful amenities that make a big difference. A special shout-out to Ariel, who handled all our luggage with care and went above and beyond by recommending great places to eat nearby, as well as guiding us on the free shuttle buses we could use. His local tips made exploring so much easier for our family. Thank you as well to Danny, who kindly assisted us with our extra rollaway bed and patiently answered all of my dad’s questions. Your professionalism and attentiveness did not go unnoticed. And to the lovely Maricris—thank you for your warmth and patience during breakfast. You were incredibly helpful in answering our inquiries and made our mornings even more pleasant with your cheerful service. Thank you to the entire team at Artyzen Grand Lapa Macau. Our whole family genuinely enjoyed every moment of our stay, and we would absolutely 💯 recommend this beautiful hotel to anyone visiting Macau. We can’t wait to come back!
kmchan58 (8/5): Smooth and happy beginning of my pleasure trip - Efficient check in (Patrick), polite staff, and spacious and clean room, making my trip started with a good beginning :)
Camper39040798675 (10/5): nice - very good experience in macao
selmo1267 (10/5): Our Choice of Stay in Macau - We are returning guests at the Artyzen Grand Lapa, where we always feel welcomed and valued. Besides being a beautiful and traditional hotel, the entire staff's attitude during our stay is always heartwarming. We appreciate service above almost everything, and the treatment and perks the hotel provides make the Artyzen our choice of hotel in Macau. Besides the service, the accommodations are very clean and comfortable, and the facilities we use the most, i.e., the Café Bela Vista and the Vasco Bar, never disappoint. Another factor that appeals to us is that the hotel does not have gambling facilities, which creates a calmer atmosphere. All in all, staying at the Artyzen is always a pleasant experience.
robertsU2916SP (10/5): Awesome place to relax - Rooms are very clean and comfortable. The staff was very friendly and kind. The resort equipped with spa, gym, pool etc. is quit good. It is located near the airport, close to Wynn Casino and Sands Casino. The Cotai Strip is around 10 minutes by shuttle bus, what is complementary. I highly recommend the Artyzen Grand Lapa.
cychanx (10/5): Best in class facilities, outstanding service quality and great location - Artyzen Grand Lapa is my only go to hotel in Macau. The location is so convenient and yet away from the hassle in the city. The best in class facilities and the ambient environment is the best getaway place to our family. The staff are all very friendly and accommodating. Would like to compliment the front desk and concierge team, they are always very responsive and helpful to the customers. Thank you Patrick, Ariel and Edger for your attentive services and always put customer first, this amazing team make Artyzen different from other hotels.
Mirai (8/5): -
Yeap (10/5): Will be back and recommend to friends - Clean and great location and hotel free bus Bed.. Too soft
Camper42558777781 (10/5): . - The hotel is so luxurious, and above all, the hotel counter staff is very friendly!!
Sightsee38494624936 (10/5): Nice holiday - We have a good time here! Thanks for the hospitality. Room is quite clean. Reception Tea is good for the holiday mood. Also, Receptionist Ariel made a good impression on us, as well as the others.
Robert (10/5): Very enjoyable - The pool, hot tub and waterslide were great. Easy to get to good food and Grand Lisboa. Nice bar and solid brunch. Nothing
德泰金屬 (9/5): -
puritza (10/5): Excellent food - Location is convenient to dine in
Natalie (10/5): - The staff were so friendly and welcoming and really paid attention to all the little details. The facilities were very clean and the food was very good. The french toast at breakfast was delicious. We ate at both the onsite Thai restaurant and the buffet breakfast which were both excellent. They had a very good assortment of both Western and Asian food and the Thai restaurant was authentic and fresh. The rooms were very clean and comfortable. I also loved that I could choose my pillow type opting for the Lavender pillow, which really helped me get a good rest. The gym and pool were also excellent and I really appreciated the gym opened early and it helped me get my workout in first so I could go about my day. The staff were so attentive and helpful, making the gym and pool a very relaxing and comfortable experience. The room was a little bit small