Great Scotland Yard Hotel, part of Hyatt
Location: 3-5 Great Scotland Yard, London, gb
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation and Dining Experience
The Great Scotland Yard Hotel, part of Hyatt, offers a luxurious stay in the heart of London with beautifully decorated rooms and a restaurant by Michelin-starred chef Niklas Ekstedt. Indulge in a culinary journey and savor exquisite meals in a sophisticated setting.
Unique Amenities and Services
Experience the charm of this historical hotel with a hidden whisky bar, afternoon tea lounge, fitness center, and unconventional event space. Enjoy modern conveniences such as complimentary Wifi, flat-screen TV, and a rain shower in every room. The hotel also provides a concierge, contactless room key entry, and 24-hour room service for a seamless stay.
Prime Location and Nearby Attractions
Located near iconic landmarks like Trafalgar Square and The London Eye, the hotel is the perfect base for exploring London. With popular attractions like The National Gallery and Churchill War Rooms nearby, immerse yourself in the rich history and culture of the city.
Book your stay at the Great Scotland Yard Hotel, part of Hyatt, for an unforgettable experience in London.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Emergency cord in bathroom
- Fruits
- Pet bowls
- Pet basket
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
King Suite
Guests will have a special experience as this suite provides a fireplace. Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Free gym access
- Concierge services
-
Premium Twin Room
The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
-
Premiere King Room
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Suite, 1 King Bed (Koestler Suite)
1 King Bed
331 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Smart television with satellite channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
- Visual fire alarm
- Doorbell/telephone notification
- Vibrating pillow alarm
- Lever door handles
- Mobile key entry
-
Premium King Room - Disability Access
The fireplace is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Concierge services
-
King Room - Disability Access
This double room offers a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Concierge services
-
Suite, Multiple Beds
1 King Bed and 2 Twin Beds
Soundproofed room
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - Smart television with satellite channels
Food & Drink - Espresso maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
- Visual fire alarm
- Doorbell/telephone notification
- Vibrating pillow alarm
- Lever door handles
- Mobile key entry
-
Suite, 1 King Bed (Sherlock Suite)
1 King Bed
436 sq feet
Layout - Bedroom, living room, and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Smart television with satellite channels
Food & Drink - Espresso maker, free minibar items, electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Doorbell and phone notification
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Laptop-friendly workspace
- Visual fire alarm
- Doorbell/telephone notification
- Vibrating pillow alarm
- Lever door handles
- Mobile key entry
-
Family Room with Courtyard View
This quadruple room offers a fireplace. Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Free gym access
- Concierge services
-
King Suite
The fireplace is the standout feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Free gym access
- Concierge services
-
Premium King Room
The fireplace is a top feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Free gym access
- Concierge services
-
King Room with Courtyard View
This double room has a electric kettle, fireplace and air conditioning. A discretionary service charge of 5% will be added to your accommodations bill.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Free gym access
- Concierge services
-
Twin Room
This double room provides a fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Free gym access
- Concierge services
-
King Room
This double room offers a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Free gym access
- Concierge services
-
Deluxe King Room
The fireplace is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Concierge services
-
Deluxe Twin Room
Guests will have a special experience as this double room provides a fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Concierge services
-
Two-Bedroom Townhouse
This family room features a fireplace. The spacious family room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. In the kitchen, guests will find a refrigerator, kitchenware and a microwave. The family room features parquet floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Concierge services
-
Premier King Room with Balcony
This double room features a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Concierge services
-
Two-Bedroom Suite
This suite offers a fireplace. Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Concierge services
Guest Reviews
- Bernice (10/5): -
- Sharon (10/5): Great hotel with amazing customer service. - Customer service was amazing, great location to walk places or catch the subway, great breakfast, rooms exceeded expectation’s. Nothing it was perfect
- giulio (8/5): - Accogliente, posizione centrale , staff eccezionale ,
- Tijana (10/5): -
- Karen (10/5): -
- gunn (10/5): - Great location very welcoming and helpful staff. Room was a good size and balcony was a great addition The booking process with booking.com
- Barbara (10/5): -
- Yamilet (8/5): -
- Platt (10/5): - Everything
- tracybH5838AV (6/5): Lots of History, Excellent location, Room was disappointing. - Smells amazing and looks incredible when entering the Hotel. Staff very informative, helpful and friendly. Lots of history in this hotel. Very clean corridors and spacious. Unfortunately the rooms weren't, they were small, mo dressing table, no mirror apart from the mirror on the wardrobe where the plug socket it half way across from it so not easy to dry hair or apply make up. No bath just a shower but it was a good powerful shower with toiletries supplied. Toilet was separate from the bathroom , with a small basin. Very modern toilet with heated seat etc. Bed was comfortable, room was cold. Stains on the carpet. View from window was looking directly into the rooms opposite. Drinks and food in the mini bar were very overpriced, 4 pounds for a kit kat. Towels were hard. This is a lovely hotel, very clean and the location is superb, walking distance to Buckingham palace etc and to be fair reasonably priced for where it is. We had a king-size room but in reality it was no bigger than a normal standard double so that is why we were disappointed with our stay and because of the amenities in the room. The lady who checked us in and the front office manager Philip Lee are in my opinion a credit to the hotel, and did there best to rectify any problems we had.
- charmedArcher (10/5): Exceptional customer service with a convenient location - We enjoyed our stay here as a family. The customer service was excellent from the doorman to the restaurant staff. The breakfast was amazing with plenty of option over the five days that we were there. It is conveniently located within walking distance to many tourist attractions. There is a train station nearby and its easy for car services to pickup or dropoff right outside the door. The room itself was a bit small for a family of three but everything else made up for that. I would definitely stay here again.
- catherinebX109NE (10/5): Tour of the hotel - What a fabulous centrally located hotel, smells divine as soon as you walk in. We actually didn’t stay here but did the tour of the hotel. Very informative and interesting with a nod obviously to the Metropolitan Police, there’s also a display of wonderful art, The Koestler Arts supporting ex-prisoners handmade art. Definitely worth doing this tour, highly recommend.
- Q6304WNkellyc (10/5): Amazing staff, great location - Overall an amazing hotel. You are greeted by friendly staff as soon as you walk in the door. A lobby staff member I’d like to highlight is Moe. He took the time each day to make conversation with our party, and took the time to learn about us. He remembered things we discussed throughout our different conversations and provided excellent recommendations throughout the city. The conversations were genuine and you could tell he really cared. The atmosphere of the hotel pulled in the history of the city while still providing a luxury feel. I wish we could have enjoyed a meal at the hotel, but we did not have time. The common areas and restaurants looked amazing. The rooms were beautiful, clean, and updated. The hotel is in a central location, so we were able to walk to different areas of the city without needing to go too far.
- Y7176SGjackm (10/5): great brunch at Ekstedt - Excellent experience at Ekstedt for brunch. Leo and his team look after us very well
- Explore27399803682 (10/5): GSC Great family hotel in prime local - Amazing hotel! Beautiful family rooms that were spacious and felt very luxurious! Hotel is in a prime location for walking everywhere! Would highly recommend for families and would definitely stay again!
- Tourist696815 (10/5): Great UK vacation for the family - Everything was great, the staff across the board exceeded expectations, food & drinks were good. Rooms were comfortable and the location was great.
- lionelj629 (10/5): An iconic hotel and memorable experience - I had a fantastic experience at Great Scotland Yard. The hotel is iconic, they had super cool memorabilia, and lovely touches like a speakeasy bar with a door that opened when you touched the right spot in the wall. The service was delightful. All the staff were consistently attentive and thoughtful, I’d certainly come back again.
- Ohoud (8/5): -
- ELENA (10/5): -
- OnAir46241994526 (10/5): Perfect London Hotel - My mother and I enjoyed a wonderful stay at the Great Scotland Yard Hotel in February 2026. We shared a premium room with two twins, and while compact, it was clean, comfortable, quiet, and well appointed. The breakfast was phenomenal, with attentive servers who remembered us and our coffee orders by the end of our stay. The location was wonderful, within walking distance to sights, museums, and shopping. I look forward to visiting again!
- clairel384 (10/5): Exquisite. - Exquisite and luxurious. We had the most wonderful stay. Exceptional customer service. The staff were so warm, friendly and attentive. Absolutely love the decor and history that’s been incorporated throughout the hotel. Room was beautiful, quiet and exceptionally clean. We had English tapas in the stunning 40 elephants bar, dinner in Ekstedt and drinks in the Sibin Speakeasy bar. Food was incredible and loved the extensive range of cocktails and wines. If you’re a whiskey lover, the Sibin bar is a must! We will definitely return. Thank you to everyone at the GSY for such an enjoyable and memorable stay.
- less657 (10/5): Only at The GSY! - Refined luxury in a highly sustainable, elegant environment that is warmly delivered by a diverse, professional team of true hospitality gurus, only found at The GSY! Bar none, the best of the best in London. Mystery abounds in this most deliberately preserved historical artifacts of London, beautifully elevated by a team delivering excellence in hospitality standards.
- maximiliano (9/5): Una joya en Londres. - El hotel es exquisito en todo sentido.
- julieo913 (10/5): I loved the Great Scotland Yard Hotel - I loved my stay at the Great Scotland Yard Hotel. They upgraded me to a larger room and it was lovely! I appreciated all the tea, espresso, bottled water and biscuits in my room. The hotel is very beautiful and the rooms are quiet, even though it is in such a busy part of Central London. I met Shirley, who was a concierge, and she was so cool and helpful. We chatted a few different times about things to do in London and she gave great recommendations. The housekeeping staff was also so great at keeping my room nice and stocked with those little extra touches. I would love if they could add a lighted make-up mirror in the bathroom, I didn’t think to ask if they might have had them on request. Lovely hotel and the location is amazing for some of the most famous sites in London.
- mattmadderra (10/5): Great hotel with an exceptional location. - In the heart of central London, is this treasure of a hotel. The building itself is beautiful and the rooms are wonderfully appointed and comfortable. The staff is welcoming and attentive. I could not have asked for more.
- buddy111 (10/5): Perfect stay in London! - Incredible stay at Scotland Yard Hyatt. From check-in to checkout, the staff was absolutely lovely. Rooms are clean and QUIET despite the perfect location. It was my daughter's birthday, and they provided us with a beautiful cake. The restaurant staff, especially Leo, were always kind and cheerful and went out of their way to ensure we had what we needed. As we were checking out early, they provided us with box breakfasts for our trip home. The room was spotless. We have found our 'go-to' hotel in London. Thank you for a wonderful stay.
- Odyssey52712953603 (10/5): Above Expectations - Absolutely stunning hotel. Beautiful room with every amenity we could require. Comfortable bed and so quiet it's hard to believe you are in central London.
- anthonygL2048NZ (10/5): Highly recommend - Excellent location, lovely rooms and good service. Highly recommend. Rooms were very quiet in spite of being in a busy area.
- Sophie (10/5): -
- Peter (7/5): - Great location. Room was small even though it was an upgrade. Glad there was just me.
- Leslie (10/5): -
- Inspire13033603639 (10/5): A fabulous night away! - We recently stayed here as we’d both turned 50! From the moment we stepped through the front door we were blown away by the decor, the customer service, and the overall quality of experience. A fabulous hotel we’d happily use again and recommend to others.
- erincR9135JZ (10/5): Amazing Stay! - The staff was very accommodating and friendly, the room was very clean and the beds were soft and lovely! The breakfast was very good and the location is excellent- within walking distance to Big Ben and Westminster as well as several tube and bus stations! Will be back!
- O Gara (9/5): -
- Beatrice (9/5): Loved everything about this hotel - Fabulous location ; we walked everywhere ; no need for a taxi . Warm welcome from the start.. stylish quirky interior spaces. Attention to every small detail & steeped in history : beautiful old building thoughtfully renovated We loved everything about this hotel
- stewart (8/5): -
- Маринова (10/5): -
- Alessio (10/5): - Stil, design& Lage ! Und der geschäftsführer an der Front! Er war mega!
- Emma (10/5): Looking forward to staying again in this excellent hotel. - Lovely hotel close to theatre district and Horse Guards. Some really quirky art and artifacts to look at. Rooms lovely and comfortable, staff super friendly and helpful and an excellent breakfast. That we could only stay 2 nights and not longer.
- James (10/5): -
- Rose (8/5): -
- Vanessa (9/5): Fantastic. Will be back. - Great staff. Very friendly and good for a laugh. Fantastic decor and furnishings throughout the hotel. Would have loved to stay longer. Definitely will be back. Coffee not good. think the machine needs a clean. Would have liked a proper cold fridge in the room.
- Jurij (5/5): Beware of the billing. - Beware of the billing. I was charged two-thirds of my total stay as a deposit upon check-in, which I only noticed at check-out with no explanation for the high amount. Furthermore, the nightly rate at check-out was higher than my booked rate. The staff stated a service charge (!!!) had been added. After some discussion, they promised to refund that portion.
- Chris (10/5): -
- Jeffrey (10/5): -
- Simon (1/5): Awful behavior, they add charges and hope you don’t notice ! - No fridge, no tea, tiny room, hidden charges added to my room I had to argue to have removed. My room was not cleaned.
- Yaroslava (9/5): -
- Richard (8/5): Really enjoyed a couple of nights at this hotel - Great location and friendly staff in a luxury setting Nothing
- helen (7/5): I would stay again if going to that area but maybe look at comparable hotels in the area - The hotel was in a great location, very nicely appointed, staff were very welcoming, slightly disappointed with tea/coffee tray in room which had very little choice, room was slightly smaller than I would have expected from staying in similar hotels in London. Breakfast overall was good quality. Better choice of drinks in room, room service although OK seemed overpriced compared to others, room was very nicely decorated but size of room should be advertised as small even though there was a King Bed there wasn't much room around it to get ready
- Gary (7/5): -
- Paulo (8/5): - Muita boa a localização, confortável os quartos
- Alistair (10/5): Outstanding welcome by all staff during the check in process. - Excellent breakfast with outstanding variety and superb quality. Nothing.
- Tokarenko (1/5): -
- Eleonora (8/5): - Nice room-great bathroom The hotel charges extra 5% over the price per night (it’s not referred either at the total amount of the booking via BOOKING.com). This changes significantly the total payment. It holds 100€ per night as guarantee.
- farah287 (4/5): Overall abysmal service and stay, two stars for convenient location only otherwise this was a one star stay for the cost - Our family of four (including two kids, ages 6 and 3), booked the GSY for our stay in London after a lot of deliberation regarding where exactly we should stay. We ended up choosing the GSY because of their adjoining rooms, but in hindsight, I would not book this hotel again. Especially given how expensive it was! On check-in, our first “upgraded” room was ADA accessible and had long emergency cords throughout the room and bathroom that were not safe for young kids (strangulation risk). It also felt like a coffin because it was surrounded by brick walls. We then spent the first night in detached rooms that required my husband and I to sleep separately with the kids for safety. The next day we got moved to an appropriate room, but only a nominal gesture of food and beverage coverage was offered for our troubles - any other hotel would have comped that first night without a second thought. This hotel was marketed to us as “kid friendly” - but short of the special room keys for kids and small bears on arrival, there was nothing kid friendly about our stay at all. They did not have a stool to help my toddler reach the bathroom sink and they did not have any kid appropriate cutlery in the breakfast restaurant. Also, there’s at least 6-8 large stairs we had to lift our stroller over to get inside the hotel every time we came in and out, and there was rarely any help from the lobby team to do this. They also provided a Christmas stocking for the kids on Christmas Day, but it took me hours to track down some allergen information about it and they never provided the ingredient list I asked for so my kids could not eat it. This is all despite them being aware since before we arrived about my youngest child’s severe food allergies. Service was abysmal across the board other than a few select team members who went above and beyond to try to help us. My phone was stolen in London and while I understand the hotel can’t do anything about this, the icing on the cake was them charging me to call the local police! They comped it only when I complained at check-out. Housekeeping was terrible and there were multiple fruit flies in our room almost daily - we didn’t have fresh fruit in our room, so no idea where these were coming from. I sent the hotel an email before writing this review and let’s just say, they further confirmed the absolute lack of care they have for their guests. London is filled with good hotels - stay somewhere else!
- brmusicman (8/5): OK experience, but some issues with details - Stayed a few nights during the holiday season. Overall, it was fine. The location of the hotel is excellent for many of the popular central London attractions, since it's within walking distance of Trafalgar Square, Covent Garden, Seven Dials, etc., and also within walking distance of the Charing Cross and Embankment tube stops. My room was small (e.g., one side of the bed was against a wall and didn't have a bedside table) but had elegance with the furnishings, fixtures, etc. It was quiet (didn't hear much hallway noise or noise from other rooms), and the bed and bedding were very comfortable. Water was hot and the shower pressure was excellent. On the downside, the carpet was a bit worn and needing replacement, the robes and towels were threadbare (unusual and disappointing for a hotel of this quality), the temperature was difficult to control (very cold at night), and the deadbolt on the room door did not work (again, the sort of preventive maintenance issue a hotel of this caliber should notice on its own). Staff in the lobby were present and helpful, and the breakfast was solid (a small buffet of continental options, followed by a served entree). I had a bad experience in the hotel's bar. The website says the bar is open until late, with no mention of the kitchen closing. I visited after a concert one night to sit at the bar for several minutes, unacknowledged by staff chatting in the corner, and then was snottily told the kitchen was closed. So, although the space is cool, I would avoid the bar--its cocktails are way too expensive to be ignored by the staff. Overall, a fine stay, but not a perfect one, particular for a hotel of its class and price. The hotel needs to focus on some of the details.
- Peyman (10/5): -
- julierT3208IH (10/5): Charming Hotel in a great location - This is a charming hotel in a great location. The staff is very friendly and professional. The lobby area is small but filled with interesting art and artifacts relating to the building’s history. My room was not remarkable but comfortable and clean. Good shower, nice fluffy towels, Japanese style Toto toilet. Breakfast was good. Plenty of options for me and the staff was always very kind. I would definitely consider staying here again!
- marialuisapS3813VK (10/5): Excellent Stay - We had a truly wonderful stay at this hotel. From the moment I arrived, the staff (Moamen) greeted me with genuine warmth and professionalism. Breakfast was a highlight, offering a wide variety of fresh options and the staff (Muhammed) was exceptionally kind and always available to assist me. A special mention goes to “Mo” from the Front Desk, who always recognized us and greeted us warmly, He was always kind, helpful and attentive throughout our stay. Thank you very much for your outstanding assistance and genuine kindness. Also, thanks to Alexia, who promptly assisted us when we asked for suggestion on how to get to the airport. Her quick and helpful guidance made our departure smooth and stessfree. I really hope to come back as soon as possible, and I highly recommend this hotel to anyone seeking a memorable and comfortable stay.
- Jackie (8/5): Short stay in a great location - Loved the location which is why we picked this hotel, also the history and memorabilia. I also really enjoyed breakfast which felt calm and everything cooked to order. We had a disabled room and we are not disabled, so everything felt awkwardly laid out in our room, however it was only for one night
- janm257 (10/5): Perfect hotel in perfect location - The perfect hotel in a good location on a visit to London. The best hotel bed I have slept in plus lovely toiletries in the bathroom.
- 998tonyq (10/5): Total Treat - A beautiful hotel that is tucked away from the hustle and bustle but right on the doorstep of everything London has to offer. A super friendly and welcoming team. Thoroughly recommend.
- julietteh2025 (10/5): Incredible experience - An absolutely exceptional stay from start to finish. The hotel is stunning, with elegant design and immaculate attention to detail throughout. The staff were warm, professional, and genuinely attentive, always going above and beyond to make the experience feel special. The room was spacious, beautifully furnished, and incredibly comfortable, with luxurious amenities and a spotless bathroom. Breakfast was complete, offering a wide variety of high-quality options. Every aspect of this hotel reflects true five-star quality — comfort, service, atmosphere, and location. I couldn’t recommend it more highly and would gladly return without hesitation. Juliette H.
- 837kathrynd (10/5): Beautiful hotel in a great location with fabulous service - I was really impressed with the Great Scotland Yard Hotel. Such a beautiful hotel with lots of history and art. The team are very attentive. I would just make sure you select your room carefully as some back onto an area where there are recycling containers. This can be noisy, even very late at night! Also it is worth knowing that the rooms do not have a bath tub. Only some of the suites.
- Heidi (9/5): -
- Anthony (10/5): -
- debbiedY6221ZR (10/5): Awesome Hotel and Staff - We spent five nights at this amazing hotel during our time in London. The staff was so friendly and accommodating. We enjoyed our breakfast every morning and our pre dinner drinks every night at 40 Elephants . Hotel was in a great location too!! Dean and Ibraham were particularly helpful in guiding us to make the most of our time in London. Highly recommend this hotel !!
- Andriano (10/5): -
- Katherine (7/5): It could have been better but we had a nice time either way - The hotel is beautiful and well designed Beds were very comfy Bell boy was very friendly I wasn't aware of the service charge at the end of the stay and wasn't told it was optional - this was £17 taken from my card. The bar lady at the bar area wasn't very friendly and over charged me for my drink and I only realised from looking at my bank statement. They got our rooms mixed up.
- Stella (8/5): - Posizione, colazione La camera era a livello strada e dava su un vicolo buio e sporco
- daniela (9/5): - Posizione e confort delle camere Niente
- Ekaterina (9/5): -
- 938willish (10/5): Perfect Location! - The location of the hotel is great. Right near Trafalgar Square, close to the Theater District and easy walking distance to Big Ben, London Eye, Covent Gardens, Westminster Abbey and Buckingham Palace. You won't regret where you are situated when choosing this hotel.
- brendasR7789YO (10/5): Fancy hotel in a perfect location - This may have been the fanciest/quirkiest hotel I’ve ever stayed in! I was in London on a solo trip for a reunion with some Uni friends. I had some Hyatt points burning a hole in my pocket and decided to book the Great Scotland Yard. Boy am I glad I did! The location is perfect! If you walk 10 minutes in one direction, you get to Big Ben, 10 minutes the other direction and you’re in the West End. The room itself was on the small side, but it was perfect for just me. The best part was the heated toilet seat! Be prepared - if you book a rate that doesn’t include breakfast, the breakfast at the hotel can be a bit pricey. I splurged my first morning (and it was delicious), but after that I just walked around the corner to Costa.
- david (10/5): -
- Gordon (9/5): Very good once the room issue was resolved - Location, quality of everything. Booked a double room and a twin room and they tried to give us two doubles. We had two elderly females guests so sharing not an option. Got a twin eventually but they wanted to see booking confirmation. Staff admitted hotel was full and were struggling to meet all booking requests. Sorted within 15 but embarrassing to be left standing at reception. Compensated with a drinks voucher. All ok in the end but unnecessary.
- Gordon (9/5): -
- angelique (7/5): -
- 883lienv (10/5): Exceptional experience at a wonderful hotel! - Great experience here with exceptional staff - I cant wait to return! We went for a long weekend and loved the location and everything exceeded our expectations.
- Ronaldo (10/5): A Great London stay that is Comfortable, Stylish, and Pleasurable to the taste buds! - Breakfast at the Yard was the best out of three English Breakfasts during our stay. It was a tough one to meet up to, so, our compliments to your chef! The balcony room was perfect for Us, having a quick breath of fresh air first thing in the morning, and to test-out the outfit for the days' excursions. Your staff was exceptional and Vilia was very helpful and accommodating. Your location with the Westend, Trafaglar Sq. , and just across the Thames for the London Eye is perfect! The design style of your hotel exceeded my expectations with comfort while so pleasing to the eyes! Thank you for making our American Thanksgiving stay a real blessing and treat. We will return for another journey for Westend Shows next year, and without a doubt, I'll be booking in advance with you. Thank you GSY There wasn't anything really "that I didn't like", rather maybe a couple of hospitality suggestions; (1) offering a hot complimentary beverage for those travelers with a "bit of wait" for their room (ie tea, coffee, or hot cocoa during the holidays),(2) in-room we appreciated the waters, very much, but would have enjoyed more teas, including chamomile. You may have just run-out. (3) The in-room robes were appreciated, as well, but could use a good fabric softener, they were a bit rough on the skin. During our next stay, I will ensure to give in-room-service a go, as we loved your food offerings and feel that we did not take full advantage of the menus, since we enjoyed slumbering and mozying in your suites. It was a wonderful stay overall with very few dislikes, thank you GSY
- Kelly (10/5): Will definitely be back - Great location, beautifully designed! Wonderful staff. Nothing
- Monica (10/5): -
- Kerry (7/5): -
- dbennett2511 (10/5): Perfect for a flying visit to London, reasonably priced and nice quiet room - Great hotel in an ideal location. I had previously booked it for my husband and he liked it and said that he wanted me to stay there as he was sure I would like it too
- GoPlaces63614633721 (10/5): Superb hotel in central London! A great family experience! - The attention to detail and impressive kindness of the whole staff at GSY made this, one of the best stays I have had in London. I have been in London several times, mostly as a business traveler and this time I came with my family of 6. We had 3 rooms, as all the rooms were under my reservation, they were kind to anticipate our needs and have us all close together in the same floor. In addition, gave us some vouchers for breakfast and drinks at the famous 40 elephants bar. Superb service, great location and an incredible staff. Highly recommend!
- jasonhY9351BN (10/5): Quick amazing stay! - Absolutely superb stay! Amazingly clean and staff was extremely helpful. Terrific location within walking distance to major attractions in the heart of London. Highly recommend and will definitely return!
- Helga (9/5): -
- Elizabeth (8/5): -
- Herder (1/5): Heel slecht, veel te veel geld voor het verblijf. - Ik ga een klacht indienen deze kunnen jullie uitgebreid teruglezen!
- Barbara (10/5): - Dyas Frühstück war Super die Lage optimal Personal sehr zuvorkommend
- Susan (9/5): - Location and room, helpful staff Nothing
- ryanjB7459XV (10/5): great stay, everyone was excellent. - Great location and room was very nice, lobby is great also. Housekeeping was excellent and even cleaned our room after we stayed late enough to miss it.
- X1312LQshannonp (10/5): GSY London - This hotel is beautiful and in a great location. They staff was beyond helpful. I highly recommend to anyone traveling to London. The best part of the hotel was the heated toilet seats because it was very chilly outside.
- Quest58451893209 (10/5): Beautiful five star - Pros: Second time I have stayed at this hotel. The location is excellent, the rooms are wonderful though smallish, and breakfast is superb. Chef is terrific. Cons: Expensive, exclusive, snooty.
- Håkan (9/5): Perfekt. Läge och service och Ekstedt -
- Alan (9/5): - We loved it, the food was great but a bit disappointed with the starter. £16 for Scallop, and only one We loved it, the food was great but a bit disappointed with the starter. £16 for Scallop, and only one
- rjparis99 (10/5): Excellent Hotel and staff - The Great Scotland Yard Hotel is in a great central location and offers an exceptional staff willing to offer assistance
- Aperez94 (10/5): Amazing stay with great staff! - Perfect stay for people visiting London for the first time! We were able to visit all the main attractions with ease and since we are early birds being able to explore London around 6Am was a nice experience to have most of the attractions to ourselves and due to location it was ways to arrive. The rooms were big enough for us and the beds were so comfy and we fell asleep so easily. Easily would come back if I cook! Just to note they collect £100/Night which I could not find on their site so just be aware but get every cent back after checkout!
- C5368HZkater (10/5): Wonderful quirky and comfortable stay! - Wonderful experience - couldn’t recommend it more highly. Great location, extremely comfortable, delicious food and beverage options. Most importantly - welcoming and attentive staff! Book it now!
- Gonzodv4 (10/5): Best hotel in London - Having stayed in a number of the top hotels in London over the years and I never like to stay in the same hotel twice This hotel is without doubt the finest I had ever stayed in , from from of house for checkin to leaving everything was perfect and could not be improved. Rooms are very well sound proofed, impeccably appointed and a good size All of the team were genuinely happy to help
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