Burton House, Beverly Hills, A Tribute Portfolio Hotel

Location: 1177 South Beverly Drive, Los Angeles, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Pets allowed
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Coffee Shop on site
• Visual aids: Braille
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Smoke alarms
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Beach yoga on site
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Secured parking
• Garage
• Bulk dispenser for toiletries

Rooms Available

• One-Bedroom Queen Suite

  The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite features a tea and coffee maker, a seating area, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom Suite - Mobility Accessible with Roll-In Shower

  Max Occupancy: 5 (5 Adults)

• One-Bedroom Executive King Suite

  The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite offers a tea and coffee maker, a seating area, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom King/Queen Suite

  This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite offers a tea and coffee maker, a seating area, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe Studio King Suite with Sofa Bed - Mobility Accessible with Tub

  Max Occupancy: 4 (4 Adults)

  • Adapted bath

• Two-Bedroom Queen Suite -Mobility/Hearing Accessible with Roll-In Shower

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

• Standard King Studio - Mobility/Hearing Accessible with Tub

  The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Adapted bath
  • Hearing accessible

• Two-Bedroom King Suite - Mobility/Hearing Accessible with Roll-In Shower

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

• One-Bedroom Executive Queen - Mobility Access withRoll-In Shower

  Max Occupancy: 4 (4 Adults)

• Standard King Studio - Mobility/Hearing Access with Tub

  The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Adapted bath
  • Hearing accessible

• Queen Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Deluxe King Studio with Sofa Bed

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides a tea and coffee maker, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Executive One-Bedroom King Suite - Mobility Accessible with Tub

  Max Occupancy: 4 (4 Adults)

  • Adapted bath

• Executive One-Bedroom King Suite- Mobility Accessible with Tub

  Max Occupancy: 4 (4 Adults)

  • Adapted bath

• Deluxe Queen Studio with Sofa Bed

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room offers a tea and coffee maker, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard King Studio with Sofa Bed

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room offers a tea and coffee maker, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• One-Bedroom Queen Suite with Sofa Bed

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides a tea and coffee maker, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom Queen Suite

  The double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious double room features a tea and coffee maker, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• One-Bedroom Executive Queen Suite - Mobility Accessible with Roll-In Shower

  Max Occupancy: 4 (4 Adults)

Guest Reviews

• Murat (8/5): -
• Shaul (10/5): - מיקום, נקי, צוות ידידותי חנייה, לשלם הרבה או להיות יצירתי
• Sonja (10/5): -
• Iskovich (8/5): -
• Martine (8/5): - La.localisation, la.taille de la chambre Chambre trop sombre en angle de 2 corps de batiments. Pas de piscine. J ai prolongé mon séjour au Marriott en face à cause de cela.
• Pilar (10/5): -
• Claire (8/5): -
• Kateryna (9/5): -
• Thelma Zermeno (10/5): -
• donnatV4066AE (10/5): Wonderful Oasis in Beverly Hills - Adorable and affordable hotel within walking distance of all that Beverly Hills has to offer. Spotless and well-decorated suites provide relaxation from all the action! Front desk staff were personable and professional. Public spaces were relaxing and, once again, spotless.
• E9996YVstevenp (10/5): LA VAY CAY - Comfortable with great service. Nice to have Hertz on property.
• spencerw467 (8/5): Convenient location and quality hotel room - The Burton House has a convenient location. Service was good. Food options at restaurant were lacking as was the wine selection. Beverly the robot room service food delivery was cool to see. Room was large and it had good amenities.
• Adventure22594297108 (10/5): Treat us like family - We always stay at The Burton House. We are welcomed by everyone. One thing we love there is that we see the same faces at the front desk, valet parking, housekeeping etc.
• Z7766KFlesliew (8/5): See above. - My only negative comment is that I feel that your rooms are overpriced. While our room was nice, it was on the small side for our party of 3 and lacked any wow factor. While the location of the hotel was convenient for us, it isn’t near a beach or in an elegant area that supports a charge of almost $400 per night.
• TNSA (10/5): An Oasis in LA! - This is such an Oasis in LA! Not only is the property very warm with a cool sense of style, but it is the team at the Burton House that makes the stay special. Wonderful rooms, restaurants, and amazing bartenders. ( maybe to. good). Looking forward to returning this week! Cheers Tom
• Valentina (10/5): -
• JLJ22312 (10/5): Perfect for a BH stay - Great staff, convenient location, good food in the restaurant, 24hr gym, and the rooms are perfect for a comfortable stay.
• 149bahramm (10/5): Great place to stay for LA - One of the best spots I’ve stayed in. Location is ideal. Rooms were amazing. Highly recommend
• Ellendember (10/5): Great staff! - Great location - easy walk to Rodeo Drive, Beverly Road cafes, etc. Very welcoming and accommodating front desk staff. Rooms are clean and spacious. And, I love getting greeted with a big smile each morning by Serena as I get my latte.
• L7865SLkimd (10/5): Beautiful Expert - Beautiful facility, great amenities. Room well laid out and comfortable!
• dawnedwardsVentura (10/5): 5 1/2 week stay during medical procedures made easy because of Burton House! - We stayed here during a 5 1/2 week medical challenge to be near both UCLA hospital and Santa Monica Hospital. The staff was very helpful and accommodating with our long stay from the valet , the front desk, and the cleaning staff. They made a difficult challenge a bit easier. The room we had was a 2 bedroom 2 bathroom with a living room and kitchen. Very spacious for a long stay. The atmosphere is beautiful and calm. The room we were in was very quiet. The location in Beverly Hills has less traffic and a bit off the beaten track which is a good thing. The hotel itself is quite clean. The amenities include a nice gym and yoga room and a very clean laundry room with nice Speed Queen washer and dryers. Our overall experience was very positive.
• C8496ATkathym (10/5): 10/10 - 5 wonderful nights spent visiting family close by. Enjoyed morning breakfast in the Emerald Lounge with Sareena and Rachel who were very friendly and made us feel welcome. We will be back again to Burton House! Gary & Kathy
• mendyl832 (8/5): Overall pleasant experience - Positive, Nice staff. Upgraded room. Negative, couch was terrible and the room size small for a suite
• gideonm433 (10/5): Austin was fantastic! - From the moment we checked in, Austin went above and beyond to ensure that our stay was comfortable. We are currently on an extended family trip to the US and his customer service and attention to detail was superior to any we have experience elsewhere. We felt so fortunate to have had him be the person responsible when we arrived. The room he showed us to was spacious, clean and well equipped. We would definitely stay again on any return to the area.
• sulhad (10/5): Nice experience - Friendly and Good customer service
• philipgP1962IK (10/5): When in Los Angeles, stay at Burton House - Easy parking, clean rooms and absolutely outstanding staff service. In particular, Sareenah O. was exceptional in her service, kindness, friendliness and warmth. Phil and Taylor G.
• ceciliac881 (10/5): Will definitely come back - Location is perfect close to all doctors and outpatient center. It’s also quiet even though it’s facing a busy area. Factor deli across the street has delicious bakery and great sandwiches. Staff and parking attendant are so so sweet. Valet parking and registration area is always congested but the attendant makes it so easy to maneuver. Room is designed elegantly and my upgraded king studio is very comfortable. The mattress however might need to be replaced:) overall as titanium member, you will have a choice of $20 per person voucher or 1000 points. Their breakfast bowls are decent. Overnight oats is a little too sweet but tasty. Thank you for a wonderful stay. Kudos to Front desk Annalyn , she is super sweet and knowledgeable. Excellent front desk staff for sure.
• victorlQ5192JG (10/5): Great service - Sareena was the bright light of my morning. Grateful she took care of me and the food was all super good tbh.
• 368madalynr (10/5): Loved my stay - The location was perfect for my business needs. Also close to Rodeo drive… I enjoyed walking there in the morning. Hotel staff was exceptional. Great service and my room was amazing!!! I’d dint want to leave. I will be back again soon!
• Aleksandra (7/5): Good -
• Andrea (7/5): Belle camere, da migliorare insonorizzazione e servizi - Camere grandi Poco insonorizzata, la notte svegliano le porte che si chiudono Non lasciano acqua in camera e bisogna pagare Valet troppo caro
• I5403VZcarolinem (10/5): Great food, great company - The atmosphere was beautiful, Sareenah was so kind and she took the time to care about each of her customers! Thanks for a delicious meal.
• jaminees (10/5): Cozy Breakfast and Bed - Delicious breakfast and morning coffee thanks to Sareenah's work! The rooms themselves are simple, clean, and well executed. The shower wasn't slippery, which I really appreciated. My only note would be to bring earplugs for the traffic outside if that would keep you up.
• Kostanyan (10/5): -
• rodrigolW5111MN (10/5): Highly Recommended - Human and Professional Staff - We had a great experience at the Burton House. The rooms were excellent, but the highlight was the professional and compassionate management. Mr. Richard Hernandez went above and beyond to help my family when we faced an emergency. It's rare to find this level of care and flexibility. We will definitely be back!
• genevievebP7320ZN (10/5): Great Customer Service! - I love staying at this hotel when I am on business trips. The rooms are super comfortable and they have a washer/dryer downstairs. Which is super convenient when you are on the road for such a long time. But most of all, the people who work here are super friendly and helpful. I had breakfast downstairs at the Emerald Lounge almost every morning. My servers Sareenah and Rachel were phenomenal. Always a smile and a friendly conversation. And a great cup of coffee to top it all off. Thank you ladies! Until next time :D
• ELI (9/5): -
• Ofer (9/5): Great stay - Comfortable, convenient, good location, good. professional, friendly staff, everything you need.
• tabiak2026 (10/5): Executive Suite - I thoroughly enjoyed my stay at The Burton House in Beverly Hills. The stay was absolutely amazing from start to finish. We were upgraded to the Executive One Bedroom Suite, which was such a pleasant surprise. I have no complaints about the room at all. It had everything we needed and was comfortable, spacious, and well appointed. One of our favorite features was the little robot that delivered items to our room. That was such a fun and unique touch that made the experience even more memorable. The location is excellent. I loved being able to park on the fifth floor and head straight down to our room with ease. My boyfriend especially enjoyed having easy access to his morning coffee downstairs in the lobby. Everything was absolutely perfect. I would definitely stay here again.
• Brady (10/5): -
• markdY9864PJ (8/5): Nice hotel with odd rooms. - I often stay at the Burton House when in LA. It's a nice hotel and the staff is great. The location, for my purposes, is terrific. I find the laundromat in the basement to be very helpful. However, the rooms are odd. The clothes closet is in the bathroom, which cannot be good for the clothes (dampness and smells.) Also, when I come into the room, first is the bed, and then I go past the sleeping area to the sofa/sitting area. On this most recent trip, the TV did not work. I did not report it, as I did not have time to spend in the room watching TV.
• savannahrE9207WM (10/5): Great Value and Beautiful Stay - Absolutely beautiful hotel and the rooms feel lush yet cozy with the compact set up. Cannot beat the price for what you get! Smells clean and looks clean. Easy to navigate and the valet is nice to have (worth it because self park is $3 less than valet so it was a no brainer.
• cindil316 (10/5): Awesome and professional excellent service from valet to front desk also housekeeping an amazing team !! - Very professional and great team also valet service is very fast with great service would chose this Hotel on my next visit
• MikeVDCSC (10/5): Terrific staff and perfect for long stays - Terrific customer service - from front desk, to valets, to housekeeping - even engineering was quick and friendly to resolve a minor TV issue. Rooms are clean and updated. Restaurant and bar has limited but tasty breakfast and evening fare. Of special note, Sareenah O in the restaurant provided 1st class service - friendly, attentive - just outstanding.
• Rayan (8/5): -
• codyg535 (10/5): Working in Santa Monica - Absolutely amazing location, was traveling for with company - beautiful rooms, great dining, and lounge areas. The rooms were always clean and super cozy.
• kevinwP2305WE (10/5): Comfortable ,Cool and Convenient - Very comfortable vibe. Great rooms, friendly staff who engage in conversation and even a robot to deliver room service if you are so inclined! Convenient location in LA.
• M1383AGmichaels (10/5): Great hotel at a reasonable price - The Burton House is an excellent, reasonably priced hotel in Beverly Hills. The staff is friendly and responsive. My room was very nice and spacious. The hotel is centrally located to many areas. I highly recommend this hotel and I will stay here on my next visit to LA.
• C7204SXdavidm (10/5): Excellent accommodations - Great suite , could use more storage drawers, bathroom should have a separate door for shower/ toilet area
• kmcshane89 (10/5): Great location and wonderful rooms - The Burton House in Beverly Hills was great! I was there for a work trip and the location was perfect. It was a fantastic place to go back to after a couple of long days of meetings.
• Abdelhakim (6/5): -
• Joseph (10/5): - Everything Nothing. Everything went great
• kentmC3013PQ (10/5): Rock Star Waitress Sereenah O. - I had breakfast at this amazing hotel on my first morning, and the experience was outstanding—largely thanks to our waitress, Sereenah O. Sereenah was absolutely tremendous. A true rock star in every sense of the word. Her professionalism, warmth, and attention to detail made the entire breakfast memorable. I honestly can’t say enough positive things about her service. She deserves a Burton House Treasure Award without question. I have no doubt she will be successful in everything she chooses to do. Thank you, Sereenah, for an amazing breakfast and truly exceptional service.
• Rachel (10/5): -
• linday73 (8/5): Best coffee and service - Breakfast time was my favorite - their coffee was the best! Rachel L. , our server, was such a wonderful server.
• Roman (7/5): Classy place - The hotel and the room looks very nice. Very clean, great amenities. Great cocktail bar. I was under impression that self-service parking is free of charge. When I was charged 70 bucks a night, it was unexpected.
• Julio F (10/5): -
• waliq2026 (10/5): Very clean - Very nice room, spacious and clean. Breakfast was a bit expensive and can add more to the menu.
• Shahdi (8/5): -
• LaRhonda (10/5): -
• Lagadi (10/5): - Love the way place was decorated
• Wong (10/5): I highly recommend this hotel if you have any events t UCLA. Worked great for graduation. - Breakfast was excellent. Everything a little pricier than I am used to pay, but it is LA and the food was very good. The waffles and bacon especially were just like my mom made them. Could use a wider selection on the menu though. The staff also very professional and attentive. Will definitely come back. Thanks! The menu could have more variety. Would have loved a made to order omelette for instance.
• Marina (10/5): Советую. Цена 🤩. Расположение, интерьер внутри, на первом этаже сразу есть фирма по прокату авто. - Прекрасное расположение, хороший чистый район.
• Rene (10/5): -
• ShopTravelLove (10/5): Wonderful hotel with fantastic staff! - Wonderful hotel in a great location -- about a 20-min walk through nice little neighborhoods to get to Rodeo Drive. My king studio had everything I needed , including large mirrors, a steamer, a safe, a full fridge & microwave, a very comfy bed, and even a distant view of the mountains & Hollywood sign! Every single staff member was warm, friendly, helpful and knowledgeable! And be sure to have a snack delivered to your room by Beverly, the Burton House robot!
• Joseph (10/5): -
• Cherisse (7/5): - Great location The valet charges are exorbitant. $69 for Valet and $65 for self park which is crazy! I did find this unpleasant
• rex (2/5): worst stay in Beverly Hills - next door to a Wine store and glass is not allowed. we are adults. - Honestly, very little stood out positively. The front desk interaction was the most significant issue. The staff member handling check-in provided misleading information to my wife, who arrived seven hours before me while I was still traveling. As a result, she was placed in an uncomfortable and unnecessary situation and had to make a call to ask for a favor simply to resolve an issue that should have been handled correctly and professionally by staff. The interaction came across as dismissive, unhelpful, and rude; an odd choice for a hospitality role. The only positive experience was the valet staff, who were professional and courteous. That said, valet parking was $79 for a spot literally just a few feet away. While I understand this may be typical for Beverly Hills, paying nearly $80 to move my car the length of a large step felt less “luxury” and more “gotcha.” Even basic in-room amenities were lacking. The coffee provided was minimal and underwhelming and we both found the outright ban on glassware & providing ONLY paper coffee cups (are you unaware of plastic wine glasses?) not impressive and borderline offensive. We are adults, charged as adults, not offered child rates, yet the very "dangerous glassware" is a big no no. This policy is particularly amusing given that the property is located directly next door to an excellent wine store selling premium wines, cigars, and proper glassware, as alluded to many times. One would think this could be a natural partnership opportunity. Instead, it appears the hotel has decided that guests are too dangerous to be trusted with glass, which makes any future wine or cigar focused experience feel like an ambitious but confusing goal. Overall, this stay felt disorganized, misleading, and well below the standard I expect from a Marriott branded property. Nearly everything about this stay reflected a failure of basic hospitality, communication, and honesty. The check-in experience was misleading and unprofessional. The front desk staff provided incorrect or incomplete information to my wife, who arrived seven hours before me while I was still driving from out of town. As a result of the staff’s misrepresentation, she was placed in an unnecessary and uncomfortable position and was forced to make a call to ask for a personal favor to correct a problem that should never have existed. The manner in which this was handled was not only inefficient but dismissive and rude. The room itself did not resemble what was advertised online in any meaningful way. While I understand standard photo disclaimers, this went well beyond minor variation and crossed into misleading representation. The disparity between what was marketed and what was delivered materially affected the value of the stay. Parking felt intentionally restrictive. Self-parking was effectively inaccessible without first entering the hotel, creating a situation that strongly pushed guests into valet service. Paying $79 to park a vehicle mere feet from the entrance may be typical for Beverly Hills, but the lack of transparency and alternatives made it feel exploitative rather than premium. Basic in-room amenities were arbitrarily limited. No glassware of any kind was available—no wine glasses, not even plastic—despite the property being adjacent to a wine store. Being forced to drink from paper coffee cups was both inconvenient and absurd for a property positioning itself as upscale. Overall, this stay failed to meet even baseline expectations, let alone the standards associated with the Marriott brand. It felt disorganized, misleading, and indifferent to guest experience. I would not choose this property again and would hesitate to recommend it to anyone.
• mattcmullican (10/5): We loved the Burton House - The Burton House is wonderful! The staff was very friendly and helpful. The room was immaculately clean. The kids loved their deliveries from Beverly.
• Cherisse Justus (9/5): It was fine, the night staff were rude on arrival and the valet price is beyond expensive - I like the room size it was great The excessive charge for Valet is rediculous!
• E7320XBwendyb (10/5): Pleasant! - We had a very pleasant visit. Thank you! Will visit again sometime soon. Excellent location, very helpful staff. 5 stars!
• U3089FLkarenk (10/5): Love to stay at Burton House - My stay at Burton House was lovely. Very clean and updated room. Beds were so comfortable and staff so friendly. Love to stay there.
• mawouf (10/5): Burton House is an Experience - Upon arrival Austin K. greeted me with an amazing and a warm greeting. Austin being the first impression set the stage for my entire stay at the Burton House. Elvira from housekeeping added to the experience too with her ability to be accommodating to me during my stay. Jerome from valet topped everything off at the end of my stay with his amazing service. The Burton House is more than a hotel it’s an experience you will always remember. The level of service at this hotel speaks volumes about how great the hotel management treats their staff and the expectations they set for excellence service.
• 610EricL (10/5): Burton House - Sareenah - Hotel staff, from reception, to housekeeping, to the restaurant were all helpful and professional. Sareenah, at breakfast, was especially warm, friendly and helpful. Thank you!
• Bilwa (9/5): -
• sbs74 (6/5): Adequate, could be more - Good people, good breakfast, tired decor. The hotel, though clean, needs refreshing, and a design boost. A decent, but dark room. Very good and professional service all the way around, from housekeeping to the restaurant (good breakfast!) and the front desk staff.
• LaToya McInnis (9/5): A charming boutique hotel with beautiful artsy elegance, impeccable cleanliness, cozy & elevated! - Such a charming Boutique style hotel, not to massive and still it felt good. We loved the artsy and elegence of it all. We LOVED the decor and the cleanliness was excellent! My husband and I both agreed that we'd definatly stay here again! The parking costs are ridiculous, that should be a lot less no more than $50 it taps into what were able to do while vacationing.
• Zonghai (8/5): -
• 899marcyf (10/5): Wonderful staff, especially in the restaurant - Wait staff in the restaurant was stellar. Shout out to @Sareenah and @Rachel. Sereenah was especially helpful our first day when a new chef could not figure out how to make eggs (what?!!). On the not great side, while they gave $20 vouchers per person for breakfast as a Platinum member, the menu had few choices and all of them brought you well over $20 each.
• Adventure33469851919 (10/5): Great hotel & even better staff! - I had a great stay at the Burton House Beverly Hills Marriott. The property itself was comfortable and well-maintained, but what really stood out was the service. Austin at the front desk was excellent—he checked me in smoothly, was professional and welcoming, and immediately made me feel at home after a long day of travel. His hospitality set the tone for the rest of my stay. I’d definitely recommend this hotel and appreciate the great service from the front desk team.
• Cathy (7/5): Very pleasant stay - Friendly staff Facilities
• Maria (10/5): - Staff was courteous and welcoming! The room was wonderful and had nice features such as brightly lit mirrors and comfy sheets. There was no issues during my stay and was pleasantly surprised by my room.
• 정아 (10/5): -
• X5907UPmelissah (10/5): Love Burton House - Rolando is AMAZING. The staff at BH is incredible. I will always stay here when I travel for work. Great hotel and staff!!
• Yao-Hsuan (10/5): - This place is amazing and beautiful! The self parking area is too small for a SUV
• S8599TNjenniferf (10/5): Relaxing and pleasant. - All hotel staff were extremely kind and helpful, but two standout people were Sareenah and Rachel. We stayed at the Burton for a long weekend and chose to sit up at the bar for our breakfasts. Sareenah and Rachel chatted with us as they moved back and forth, remembering our drink preferences and what we talked about with them the days before. It was very nice - especially for someone who is not a morning person - to know that a coffee would be cheerfully and carefully prepared, relieving my morning grumpy’s very quickly. I actually looked forward to waking up and sitting at the bar for breakfast. It was an awesome way to start each day!
• NaplesVisitor (6/5): A little creepy - This is a 3 star motel posing as a 4 star hotel. They sort of renovated and refreshed but not 100%. Definitely have to face the interior because the street noise can get loud. Bar/restaurant ran out of half of what was on the menu by 9. Not much in walking distance. Definitely not staying in Beverly Hills. Probably one of the smallest and most depressing basement hotel gyms I’ve seen. The whole place is a little creepy.
• ryanaG6998BR (10/5): Convenient in Beverly Hills - A truly friendly and comfortable hotel in the heart of Beverly Hills. Walkable to so many restaurants and local businesses. Easy access in terms of the parking. The hotel breakfast was excellent!
• laura (10/5): -
• 388katim (10/5): Great stay!! - Wonderful experience! We were in town for a quick business trip but we had a great time. Check-in was quick and painless and the woman at the counter was warm and very pleasant to work with. We had dinner and breakfast at the hotel. It was delicious and I would definitely recommend. Every staff member we saw was very warm and friendly. This was a great location and I look forward to staying here again on our next trip.
• Martin (3/5): Horrible - Pouvoir partir une nuit plutôt que prévu sans frais! Merci à Felix .R à la réception pour ce geste.. C’est à peu près la seule personne compétente que nous avons croisé dans cet hôtel, encore une fois merci à lui ! Photo sur Booking trompeuses… La chambre ne ressemblait absolument pas aux photos sur Internet, à part peut-être la cuisine . D’abord, l’accueil est GLACIALE… la réceptionniste que nous avons croisé le soir de notre arrivée ( Alejandra .M ) était impoli et nous parler d’un ton condescendant et hautain . Nous découvrons la chambre et sommes extrêmement déçu de l’allure générale qui était vraiment en dessous de nos attentes vu le prix de la chambre ! De plus, j’ai vraiment cru à une blague mais non il y avait bien une énorme touffe de cheveux secs que l’on pourrait normalement trouver dans une douche mais même pas dans une douche d’hôtel si le nettoyage est correctement fait, mais nous le trouvons sur le mur à côté des toilettes, on rentre dans la salle de bain, on ne voit que ça COMMENT EST CE POSSIBLE DE LAISSEZ CELA AINSI ! Vu le prix de la chambre, ce n’est clairement pas à nous de faire ça le pire dans l’histoire c’est que quelqu’un est passé le lendemain,faire notre chambre et a laissé ses cheveux au même endroit! Ça en dit long sur le professionnalisme de cet hôtel… de plus, la chambre n’est absolument pas insonoriser. Le lit n’est pas King size et vraiment de moyenne qualité, couette pratiquement inexistante. Salle de bain d’hôpital… En partant, on essaie quand même de vous facturer trois nuits de parking alors que vous en avez fait qu’une … Premier soir au bar ( un vrai sketch!
• suerod9999 (10/5): Nice boutique hotel located outside Beverly Hills. - Staff was very accommodating at checking from valet to front desk. Room was nice, comfortable bed, the only issue we encountered was finding hot water for the shower. It took a while but was able to get it to a temperature I could shower with.
• reenagaringan (8/5): Excellent Bar Service - Rolando Salguero and Valerie were very friendly and attentive to our needs. Overall excellent service given by Rolando for 3 cocktails/dinners. There was no need to go elsewhere as mentioned earlier excellent service and very good food
• J9773KFgagans (10/5): Valerie made our night - Valerie at the Bar made our night. She was attentive while being accommodating to those around us - which is a tough task. We had a wonderful time and she was managing while being slammed at the bar. Thanks for making our evening!
• Andri (8/5): Overall sudisfied, location was the motivator to book the hotel, safe and pretty! - Location, cleaning Parking was expensive. I wish with the price of the hotel room didn’t have to add over $60 /day for parking.
• Trek48855736950 (10/5): Very very great! So clean. Amazing staff. Seriously - Our experience was amazing. The rooms were clean. The service was impeccable. Truly a great feeling when hotels are booked for business and they are this great. Of the many service workers that were great, one that stood out was Rolando. So hospitable and kind. He made you want to stay around him!
• Escape35241588972 (6/5): Good enough - The location is good, the staff were great, room was quiet. But the room wasn’t super clean. Brown spots and flecks on the walls, light switches, and the nightstand, and the comforter is like two thin half comforters. Safe enough but not very high quality.
• morrist485 (10/5): Best Hotel in Beverly Hills - The entire staff made us feel like we owned the Hotel. From checking in to all the common areas, food and fitness room we wouldn’t change one thing.
• hugok156 (8/5): Very nice! - Friendly from front desk staff to maintenance/repair and daily housekeeping ! Courteous and considerate! Easy walk to Rodeo drive for a little shopping and restaurants!
• Jeffery (10/5): Enjoyed my stay - Great place to stay

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