Mercure Hotel Muenchen Neuperlach Sued

Name: Mercure Hotel Muenchen Neuperlach Sued
Address: Rudolf-Vogel-Bogen 3, Munich, BY, 81739, Munich, DE

Location: Rudolf-Vogel-Bogen 3, Munich, BY, 81739, Munich, DE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Spa Experience
Indulge in relaxation at the full-service spa; a perfect way to unwind during your stay.

Gastronomic Delights
Savor delectable dishes at the on-site restaurant or opt for cozy in-room dining. Don't miss the chance to enjoy a refreshing drink at the stylish bar/lounge.

Elegant Rooms and Events
Experience comfort in the well-equipped guestrooms and make use of the versatile event spaces for your gatherings.

Embark on a lavish escape at Mercure Hotel Muenchen Neuperlach Sued in Munich (Ramersdorf - Perlach), a 4-star haven offering convenience and luxury. Book now and elevate your stay!

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 03:00 PM - anytime

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Meeting rooms
Full-service spa
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Conference space
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Express check-out
Full-service spa
Meeting rooms
Smoke-free property
Express check-in
Wheelchair accessible parking
Snack bar/deli
Self parking (surcharge)
Shared microwave
Housekeeping on request
Ballroom
Banquet hall
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible spa
Wheelchair-accessible on-site restaurant
Handrails in stairways
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance
Stair-free path to entrance
Vegetarian breakfast available
Organic food
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only
Accessible shuttle
No accessible shuttle

Rooms Available

Family Room

1 King Bed and 2 Twin Beds
Internet - Free WiFi
Entertainment - Satellite channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Standard Room, 1 Queen Bed

1 Queen Bed
194 sq feet

Internet - Free WiFi
Entertainment - Satellite channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Business Room, 1 Queen Bed

1 Queen Bed
Internet - Free WiFi
Entertainment - Satellite channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Privilege, Room, 1 Queen Bed

1 Queen Bed
194 sq feet

Internet - Free WiFi
Entertainment - Satellite channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free weekday newspaper, safe, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Double Room, 1 Queen Bed

1 Queen Bed
194 sq feet

Internet - Free WiFi
Entertainment - Satellite channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Standard Room, 2 Twin Beds

2 Twin Beds
194 sq feet

Internet - Free WiFi
Entertainment - Satellite channels and pay movies
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches

Guest Reviews

Clayton (8/5): - The hotel was pretty good. Although it is far from the city centre, the train and bus station is nearby which takes about a 7 minute walk. Some of the lights didn't work in my room.
Yu (10/5): - Location was good rooms clean enough
Katrena (10/5): - Nice facilities. Close to public transportation.
joseph (6/5): - 6th floor hallway very musty and mildew smelling. I stay here 11 years ago and it appears they need to tighten up everything. Albeit it was a good stay just seen better days
Maria Milagros (8/5): - Dining staff Cecil is attentive to guest needs. Approachable. Front desk (young, tall lady) is helpful to guest query about local transportation.
Angela (8/5): - We had extended our stay for one night, as it was our final destination after a coach tour. A number of personal toiletries were removed from the bathroom (presumably by housekeeping) while we were out for the day. Although the front desk staff apologized, there was no attempt at compensation. They were purchased specifically due to medical conditions, as items provided by the hotel cannot be used. We were a tad disappointed.
Christine (6/5): - It was clean and beds were comfortable. However, the rooms were not airconditioned which made them very hot during Summer.
Katherine (8/5): - 👍
CAGLAR KAZIM (4/5): Bad experience in Mercure Hotel - Reception service was really bad whole staying days.Rooms are uncomfortable and useless. Pillows are really bad and there is no slipper in the room.
michelle (10/5): - I checked in and the man at front desk was so lovely and helpful. I requested if i can have a room with a bath as i was going on a tour and would like 1 last bath. He immediately changed my room no problem. Room was pretty good. Had everything you need. Concrete walls makes the room cooler as no air conditioning. I didnt have a fan but was told i could if i needed. Breaky was so good..pricey but definately worth the money. Easy to walk from train station.
Terence (8/5): - Staff were excellent. Helpful and available 24hrs. 400m walk from Sűdperlach station. Breakfasts were lavish, but expensive. Free sauna n gym available. Room lighting was terrible for reading.
Jonathan (6/5): Ok hotel - No air con working only one lift and 40min wait at check in
Elly y (8/5): - Close to Train n bus station 20 min ride to centre . No supply of tissue paper n bottle of drinking water daily
Dhanasagaree (4/5): - Hotel facilities were shocking. Room lights, fridge, heating, plugs and the safe did not work.
Aleksandr (10/5): - the room was large, it was clean. The area is quiet.
Sara (4/5): This hotel has gone downhill - First breakfast was 25 euros for one person which was too expensive for what you get and the service staff were rude and mean. Second the room wasn’t cleaned properly the dirt by the bed on the floor stayed there our entire stay. I moved it to see if they would clean it and they never did. We have stayed at this hotel four times before this was the worst stay so far. It used to be a nice place to stay. We won’t stay here again.
Verified traveler (2/5): Avoid at all cost - The staff was rude, the room was small and far too hot and there is no air-conditioning control in the room. Also the breakfast is charged 25e, which is more expensive than in the best restaurants in town, but the selection is very poor (scrambled and boiled eggs, a few types of charcouterie and cereals, and basically that's it). Additionally, I have noticed that there is no food for people with dietary restrictions (sugar free, gluten free or similar), which is a standard in most hotels. An absolute rip off! How this hotel is ranked as a 4-star is beyond me! If you are coming to Otto-Hann Ring you probably have a meeting at Siemens or RR, you are far better off staying in an a other hotel closer to the city and taking U-Bahn to the meeting.
Hayley (8/5): - Overall the stay was good. However: Room was stifling hot as no air conditioning. Dread to think what the rooms would be like in a 35° plus heatwave. Room service was offered anytime between 8:30 and 11:00, all 3 mornings we stayed, it was offered when we were in the room getting ready which was inconvenient. Can't comment on the breakfast as we didn't get it. €25pp per day was too expensive in our opinion.
shawn (8/5): - Rooms
Verified traveler (10/5): Great place and close to train station - It was great. Just to let other American travelers to Munich, that there was: Not a bathtub in the room (shower only) No air conditioner but didn't really need it....the windows open for fresh air. There is not "convenient stores" at all near the hotel. We got food/drinks in the train stations (plenty of options) then brought it back to the room, when it was late at night. Just make sure you bring a bag to put your items in order to carry them easier. Less than a 5 minute walk from Neuperlach Sued train station. Come out the door for "Otto-Hahn-Ring" and you'll find a side walk (with stairs and a ramp) to the right....take that to the end (go passed a Rehabilitation Center and Cyber Center and you'll see the sign for the Hotel) then make a left and hotel entrance is on the left. We enjoyed the staff, they were really friendly and helpful with anything we needed.
Nicole (8/5): - Restaurant and bar wasn’t open
Tom (8/5): - property was fine
Chris (8/5): Oktoberfest jolly boys outing - Excellent stay. Good location. One gripe - can’t get a coffee in reception. Had to go back to room to make one then take it back to reception. Not helpful when waiting on friends to appear in the lobby. Machine is there, just not allowed to use it!!
Ayoub (6/5): Flavia - I would like to thank Ms. Flavia for her SUPER STAR Customers Services. Always smiles and Happy Face
Natasha (6/5): Under-staffed and too hot without air conditioning - I contacted the hotel in advance about a baby cot and they replied saying they would put one in our room. It hadn't been prepared when we arrived and the man on duty said he was alone until 10pm and would not be able to go and get it until then. There was a problem with one of the rooms I booked and we were down-graded to a different room, which was fine but it looks like we were charged the same price as the original. I am not sure what the difference was but the man at the desk said he could only refund the parking fee and I it wasn't clear what the price of this other room was meant to be so I can't tell whether that was fair compensation. There is no air conditioning in the rooms. I didn't realize this was such a problem but our room was very hot - too uncomfortable for a decent sleep, unfortunately.
Rahul (8/5): - This was a good stay at Mercure. Eventhough the hotel was under renovation they made sure to compensate with other services.
Frank (8/5): Very accessible, clean, safe. - Great stay for work. The only slight downside was, the room didn't have Aircon and I couldn't fully open the windows. The staff were amazingly attentive and Covid-19 measures were stringent, which made the stay feel safe.
Kristi (8/5): Weekend stay with two kids - Stay was great. Staff was friendly. Breakfast was amazing, buffet breakfast is absolutely worth it!
Verified traveler (2/5): - Smelly carpets, torn curtains, extremely rude front staff specially one lady. For that price, it’s a highway robbery.
Verified traveler (6/5): - The staff were obsessed with the breakfast. A minimum of three staff members told me that the breakfast wasn't included with my hotel reservation. There was no air conditioning in the building, and the shower was awkwardly small. The hotel has a convenient location, but there are no real amenities.
Mohinder (8/5): Decent rooms but not much else - Staff is courteous and nice but hotel is away from any major activities. Need train to get dinner etc.
Verified traveler (10/5): Great value - Clean hotel, good service with plenty free parking nearby and a good connection with the train. Was great value.
Verified traveler (2/5): - Was very hot and no AC’s in the rooms and what pictures I have seen in the website for the rooms it was very deferent in real and was not provided the same room .
Wagner-fan (6/5): - No air-con and the Breakfast was very expensive for what it was, and quality of cooked food was below par, although the other non-cooked food was high-quality. Parking was also expensive, but underground car park was efficient and easy to use and access. Towels in bathrooms were all very thin and cheap; I stayed two nights and had two sets of towels - both of the same low quality.
Kitti (10/5): Great location - Great location, quiet and convenient
Verified traveler (8/5): - Hotel is fine, but it is getting a bit tired looking. Renovations were starting when I was there so it will probably improve again
Emily (10/5): City break - The room itself was basic but had everything we needed. Our room was cold as the air conditioning didn’t actually work but was fine to just sleep in for a weekend. 20 min journey into the city via train.
Sara H (10/5): Great Suburb Hotel - I have stayed here three times I love this hotel. The breakfast is fantastic, the staff are friendly, and the rooms are clean. It is also dog friendly, I brought dog here on one occasion. Close to the UBahn to get to the city center, it’s a short 3-5 min walk.
Verified traveler (4/5): This hotel is a bad bad choice - Horrible internet connection Very old interiors Not well taken care of Very rude people at reception Completely unacceptable for the dates they're charging
Verified traveler (6/5): hot hotel - Hot hotel but the staff did give us two fans and opened the window when asked,they removed the safety bolt so it could open wider.
Damien (8/5): Good location. Frriendly staff. No air con but fan - Good location. Frriendly staff. No air con but fan provided.
paul (2/5): Be careful when parking - We asked at reception were we could park and they instructed us outside .. we parked outside in the road and in the morning was given a parking ticket. When we showed reception they just said you were on the wrong side but neglected to tell us this when parking .. not happy!
Ali (8/5): - Good facilities and good price, but far from down town. Very good deal for someone with a car. No air conditioning which is very difficult in summer time. Also WiFi could be a little slow at times.
Verified traveler (4/5): - There was no air conditioning in the room, we stayed in August, so it was like a sauna, we couldn't sleep there. Hotel is located qiet far from city center.
Verified traveler (10/5): Mercure,amazing place. - The staff were very helpful and accomodating,the room was spacious and clean and the free breakfast was nice. Over-all rating a 100percent!
Jonica (6/5): - The hotel staff was courteous and friendly. Our room (with two twin beds) was decent size and clean. When I booked the room, I knew that there was no A/C...had I known better, I would have arranged for a fan in our room beforehand. The temperature during our one day stay reached more than 95° outside. When I asked at front desk if any fans were available, they advised that they were all taken, and that I would need to wait until following day. We ended up sleeping with cool damp towels on our necks to help alleviate the discomfort. My suggestion to the hotel would be to equipm each room with an individual fan.
Rcoyle (4/5): - Not a 4 star hotel, rooms are tight and stuffy. No air conditioning, opened the window for a little air at night only to get woken up by hotel workers and deliveries at 6:00am. Rooms could use a coat of paint and new carpet. Restaurant staff was nice Dissapointed on accomodations.
Martin (10/5): - The hotel was very adequate for our needs. The staff was very nice.
Verified traveler (8/5): Excellent staff - My only criticism is the €20 breakfast. Great (usual) selection of hot and cold and probably value for money if you have hot and cold and bread and cerial and more hot and more cold..... But not if you simply have eggs on toast.
Verified traveler (10/5): - The Best receptionist i have ever seen ..........................................
Sreenivas (6/5): Not 4 Star hotel standards, poor quality indeed. - I did not happy with facilities and breakfast was Not tasty, Almost Every time Water stucked up in wash basin area and shower area whenever I used my bath room; definately not considerable as a 4star Hotel standards.
Yves (2/5): - Bet very basic
Verified traveler (4/5): - No 24 hour room service even though that is what the brochure said, inflexible staff, not a good experience
Verified traveler (10/5): - Quick checki in, great food at restaurant, comfortable beds
Sara H (10/5): Great Hotel Option For Outside the City Center - We stayed here last minute and we were very happy! The breakfast although pricey is very good. Its not near anything but the U-Bahn station is three minute walk away so it was very easy to get to with two pre-schoolers in tow. We have stayed twice at this hotel and once we brought our dog! They charge a very reasonable fee for dogs. It's not fancy, but clean and nice. The bar and restaurant are very good as well.
kris (10/5): Nice hotel, helpful staff - Close to the train station, staff was very helpful and could communicate with us in English. Had tourist ads in the hotel. Was very clean and had great WiFi.
Cristina (10/5): Good price, nice room, great city - The price was right and the room was clean and comfy. The location was off the beaten path, which is probably why the price was right. However, public transport all over the city was easily accessed. Breakfast was great. The only issue i had was staff related - they were not so helpful and often had limited and inaccurate knowledge that was passed to us as facts. Annoying but we did our own research and figured things out.
Christopher (8/5): Family Christmas - Staff happy and helpful, any small issues resolved quickly
Kareb (8/5): quiet and comfortable - Close to the tube for easy access to the city, quiet area. Occasional problems, no tea/ coffee replenished, no cups left but otherwise fine. Reception staff very friendly and welcoming, overall good value for the price.
Chad (6/5): Ho hum. Expected more - Systems down upon arrival; little communication from the staff. Dismissed when asked about room time and internet. Food was okay. Room was basic.
Raed (8/5): - Good hotel near metro station. Could be better if staff become more welcoming.
Verified traveler (6/5): - The staff were very friendly and quick to check us in. The room was very clean and the beds were comfortable but the one complaint we would have is that the room was very hot and had a lot of trouble sleeping.
V (6/5): Not meeting my expectations - I was expecting a true 4 star hotel as advertised on its website. I would rate it as 3 star at the most: - No power adapter provided ( US traverller, pls remember to bring your own) - No gym onsite - I checked in at noon and they charged me 30 euro for early check-in, which would have not been the case if it's in the US or Asia, where hotels allow custermer to check in if the room is ready. I cannot agree this“ early check in" fee; does it mean if I check out early, then I would get a discount? - Room is quite dated. Old, uncomfortable furnitur, small TV.
Verified traveler (10/5): Nice location - Excellent location in the "tech area", and easy access to U-Bahn trains. Clean and modern with very nice staff.
pacsailor (6/5): OK Hotel - This hotel targets mostly the business travelers visiting the technology businesses in the vicinity. There is a U station close by and about 3 restaurants next to the station. The U line goes to Munich center with one train change. At night there is not a soul on the street because all offices are closed. Without a car it is hard to get to this hotel.
Verified traveler (6/5): Needs updating, but clean and affordable. - No AC, one window did not provide enough airflow. Concierge provided a fan, but small and ineffective. parking is really easy. Access to train to downtown is very easy and close. Restaurant is a little expensive but the food is good. Rooms are dated and old. Carpet, wallpaper, etc need updating.
Verified traveler (8/5): Ok hotel a little dated but great location - Sadly room service have never hoovered under the bed very dusty and found rubbish from a previous guest
Theodore (8/5): - The heavy comforters make sleeping unplasant
Ernesto (6/5): - There was no Air conditi9nong in the hotel. They say it was for some montes and was in the website
Oana (10/5): Great hotel in a nice location - This hotel has probably the most professional and friendly staff I have ever met in a hotel before; well done. The location is great, with good access to city center and other amenities. The rooms are bright, clean, perfectly cleaned and equipped; the restaurant and bar are friendly and cozy and have a good selection of local beers on tap. It is just one thing that failed to make it a fabulous experience: the lack of air conditioning. I really want to come back and stay again; please please install some AC, dear hotel manager. Otherwise, really top hotel.
Sarah (8/5): Great breakfast but no AC - The hotel was great. It was a little old looking but everything was in good shape and very clean and comfortable. The breakfast was fantastic! Our only complaint is that it didn't actually have air conditioning even though AC was listed in the hotel description. The man at the desk told me that this is an error in the Hotels.com website and they have tried to have it corrected. AC is a very important amenity in the summer and should be listed correctly. I would not have booked this hotel if I had known it didn't have AC. However, in the end, I liked the hotel and would stay there again -- just not in July!
Damien (8/5): Friendly staff and good location - Friendly staff. Only one pillow in the room. Good location
T (6/5): OK Quiet Hotel, very close to underground station - This hotel is OK. Expedia has advertised that this hotel has air conditioning under the 'Room Amenities' section. None of the rooms have air conditioning. This hotel has no air conditioning whatsoever. I had read other reviews where people had complained about the lack of air conditioning but hadn't realised that there was no air conditioning available at all. I travelled in mid June and the weather was very warm. The hotel room was stuffy, despite having the window open. I opened the window fully to let in more air only to find that I could see into the room opposite where there was a couple completely stark naked with both their windows fully open. I had spoken with a member of staff, who was a little flippant about the lack of air conditioning. They said that they had not told Expedia to publicise air conditioning as part of the room amenities. I have stayed in Mercure hotels many times before and this was a little disappointing to not be comfortable in the room. Obviously, you're on holiday so you're not going to spend all day in the room, nonetheless, I knew I wasn't going to be able to sleep comfortably with how stuffy it was. I was given a very good fan which meant that I was able to sleep quite well. If you're a light sleeper then you'll need to bring ear plugs with you as the whirring may keep you awake. I suspect that they didn't have many of these fans so unless you complain then you're not going to be offered it. It didn't affect my stay too much though.
Alex (2/5): Terrible Hotel - We got to the hotel expecting a nice hotel since it had a 4 star rating in Expedia. To our surprise, the hotel, and particularly our room, was completely outdated. Our room seemed like a room of a Motel or a Hostel. It was small, dirty, without air conditioner, and completely outdated. The sofa bed was practically on top of our bed. We were so displeased that we left the next morning. Now I guess I will have to fight for a refund since the hotel was pre-paid. DO NOT BOOK THIS HOTEL.
Verified traveler (8/5): - Was given the wrong room on the first night, and staff insisted all rooms were of the same type. When changed the next day, it was correct. First night Staff was very rude. Stayed at this hotel before and did not experiance check in like this.
Ramon (10/5): Good and clean hotel - It is a good hotel located in a business/industrial area, a few blocks from the U5 train. Service is good, breakfast is expensive but excellent, restaurant very food and a bit pricey. Away from everything and nothing close by to shop or dine, far away from Munich.
Mark (8/5): Convenient and clean - No problems to report, very close to Infineon's Neubiberg facility.
Daniel (10/5): Convenient Hotel for the Perlach area - Great breakfast
Maz (8/5): Good location. - Hotel was in a quiet area about 20 minutes from the city centre. The train service was excellent. Staff were friendly and helpful and our room was small but clean. We all enjoyed our stay.
Verified traveler (8/5): Bit outside downtown but close to metro - Outside the downtown core but very close to Metro. Very good breakfast. Room comfortable and clean.
Lina (10/5): 2 teenagers and mom - great
Justin (10/5): Nice Hotel Near Am Campeon - Nice hotel, clean with a relatively good sized room. Staff were friendly. Breakfast a bit on the expensive side, but the food was good. Parking gets a bit confusing. It's not clear where to park.
bridgette (10/5): Close to transportation - Good room good view one of the few hotels with a bathtub. Room was ready for us when we got there. Easy check in and check out, nice hotel.
A. (6/5): Easy access to public transportation! - Easy access to public transportation and easy checked-in. Friendly staff at the reception area. Rooms cleanliness could be improved. Some of the bathrooms smelled like urine (my family occupied 3 different rooms) as if it wasn't cleaned! No air-conditioning and rooms can be very unpleasant/warm. The swimming pool is under repair since October of 2015 and still not working? Rooms are OK in size. Children friendly.
Hotelguest (6/5): What ever they answer, don't believe. - You can't relay on information from the stuff. They are mostly very young people (apprentices), haven't seen other realities, and are not that much motivated. I lost hours because I followed their wrong information, unfortunately more than once.
cc (10/5): - Very nice hotel. Close to train stations and easy access to Munich. Within walking distance of many stores and banks. Always available to answer questions in English and they even helped us order pizza the first night when we came in late. Would definitely stay again.
Avi (Avraham) (6/5): Biz trip in Munich, March 2016 - It was a biz trip.
Lisa (8/5): Ticks the boxes for a short business trip. - As a business traveller staying for one night this hotel was perfect. Staff are very friendly and the added features of espresso coffee machine in the room and complimentary mini bar drinks and snacks was a welcome touch. It is nothing fancy but it suffices. The location would be uninspiring as a leisure traveller but for business no problem. Very nice breakfast, didn't have dinner so I can't comment. It's proximity to train services are a bonus. The only grumble would be the quality of the bed pillows!
Jeremy (8/5): Convenient business hotel - This was a business trip. The Neuperlach area is a mixture of residential, business and industrial properties, which this hotel serves. I was particularly pleased at the quality of the WiFi, something which Accor hotels have not always done well in the past.
Ashley (6/5): My experience - My family and I only stayed here one night as we were passing through to go to Prague. The hotel itself needs a little updating. This was an extremely basic hotel and overall I probably wouldn't recommend it for an extended stay,but if you can rough it out for a night or 2 or plan on spending minimal time in the room the rate is worth it. overall the positices are how close it is to the Metro station and how polite the staff were.
Chris (8/5): Nice Hotel, situated close to U-Bahn station - Very nice hotel, we turned up at 1100 and did not think we would be able to check in until 1500. However staff member was very friendly and checked us in. Hotel room was clean and tidy. It was 4-5 minute walk from U-Bahn. Would recommend to stay here for tourists who want a good hotel, reasonably priced and near to the centre of the city.
Craig (8/5): - Service and breakfast was good, hotel is a bit run-down and could do with a refresh.
Martin (8/5): Good choice if you’re visiting Siemens - The location would be awful, quite a long way from the city centre, surrounded by concrete. Except it’s right next to the Siemens campus, which was very convenient. The “pep” shopping mall is a 15min walk from the hotel, and it was quite satisfactory for a shopping stroll. Breakfast was excellent, with a great selection of teas and fruit juices in particular. The room was spacious enough, and the bed was comfortable. However, there was a large area on the ceiling where paint had flaked off. And the bathroom was a bit on the old side. Free Wifi, yes, but really slow. Enough for reading mail, but forget Skype. There was an option to pay for better bandwidth.
Chloe (8/5): Clean N comfortable - Hotel is nice and comfortable. However there aren't many restaurants or cafes nearby. The nearest cafe is at the nearby U bahn station, less than 5 mins walk from hotel. Not much choice there.
Sandman (8/5): Decent business hotel close to U / S Bahn station - Good business hotel with links to U and S Bahn travel lines. Easy travel to City centre, Airport or Messe Munich if you are attending any events in the locale. Breakfast was included under a very reasonable rate. Room basic, but clean and efficient, what else do you need for a business trip :) Free wifi worked well.
Verified traveler (6/5): Economie is not OK for 4 stars hotel. - It is not ok when the air conditioning is not working in the night because of economie, and it is cold outside and inside. The rooms need to be renovated. I would not give 4 stars to this hotel for this service.
Elizabeth (8/5): Great hotel for visiting city center - Great hotel for the money. On the south side but convent to underground an S bahn. Just a 10 minute walk at most. Stayed for 2 bites and would definitely stay again.
James (8/5): Would stay here again - We got a great rate, considering it was Oktoberfest, that included free breakfast buffet which was really good. It has easy access to s-bahn and u-bahn. Overall good experience...if I had to make a complaint it would be the hallway noise.
Jason (8/5): Five night stay - The hotel overall was decent. It is a nice looking place so I would expect more from it. The room was good. It is close to the metro but the area is quite desolate. The pool was not working while we were there. We were very disappointed with their "gym," I would not consider a room with approximately three machines to be a gym. In addition to this the breakfast is extremely overpriced for what they are serving. The only other thing I would say I didn't like is how often people come by the room. 9am is housekeeping, 930am the mini bar person stops by, 10am another person to check to see if the housekeeping person did there job. This is all while we were trying to sleep. I can understand that they want to get in the room, just wished they started a little bit later so I can sleep in while on vacation.
Leanne (6/5): Out of the Way but easy to access everything - Picked it because we didn't think about oktoberfest when we planned our trip and Munchen was one of our stops. So price wise it was a good choice, really liked the staff at the restaurant they were very nice and accommodating and food was good. Pool was out of service