Novotel London West
Location: 1 Shortlands, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern Rooms with Premium Amenities
Indulge in a stay at Novotel London West, boasting modern rooms featuring Nespresso coffee machines, iPod docks, and luxurious bathrobes. Each room comes equipped with a TV, minibar, and Air Cooling for ultimate comfort.
Culinary Delights
Savor a variety of dining options at the hotel, from buffet-style international cuisine at Aroma Restaurant to gourmet dishes at Artisan Grill. The sleek Mirrors Bar offers a chic setting to enjoy a light menu and a wide selection of drinks.
Convenient Location
Located just a stone's throw away from Hammersmith Apollo and Westfield London, with Hammersmith Underground Station nearby, Novotel London West provides easy access to explore the vibrant city. Book now for a luxurious and convenient stay.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Garage
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Executive Room with Queen Bed and Double Sofa Bed
Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Queen Room
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Room, Multiple Beds
2 Twin Beds and 1 Double Sofa Bed
269-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Meal delivery service available
-
Superior Room, 1 Double Bed with Sofa bed
1 Double Bed and 1 Double Sofa Bed
269-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Mini-fridge, electric kettle, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Meal delivery service available
-
Superior Room with One Queen Bed and One Single Bed
Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Executive Premium Room with a Queen Bed
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features air conditioning, soundproof walls, Flat-screen TV with cable channels for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Executive Queen Room with Sofa
Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Premier Room, 1 Queen Bed (Executive)
1 Queen Bed
258-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch LCD TV, cable channels, and iPod dock
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Wet bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Meal delivery service available
-
Premier Room, 1 Queen Bed with Sofa bed
1 Queen Bed and 1 Double Sofa Bed
258-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch LCD TV, cable channels, and iPod dock
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Wet bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Meal delivery service available
-
Superior Room with Three Single Beds
Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Twin Room - Accessible
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Superior Twin Room
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, soundproof walls, Flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Executive Room
Nespresso machine, iPod dock, Flat-screen TV, work area and air cooling. Included: internet, mineral water.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Superior Queen Room with Sofa
Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room features air conditioning, soundproof walls, Flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Guest Reviews
- James (5/5): We’ve stayed at this property twice. While I love the location, I will look somewhere else next time. - The location is great. 5 minutes to the tube, restaurants and coffee. The staff are very friendly and helpful. The rooms are in need of updates and repairs. The AC couldn’t quite cool the room. Our lighting was out in the bathroom. The bed and pillows weren’tvery comfortable.
- kiara (7/5): -
- Jean Marcel (7/5): Practical - Location Clean Vey big building many rooms Long corridors
- Isobel (10/5): -
- Rishe (10/5): -
- Ekrem (10/5): -
- Vickie (10/5): Comfortable and pleasant. - The staff were kind and helpful and the facilities were excellent. I had the room service continental breakfast which was plentiful, fresh, and delivered promptly.
- Lisa (10/5): - Nothing
- Carmen (6/5): - Location and room size Cleanliness: very very light done and slow lifts
- maria (7/5): - Todo correcto. Es un hotel tan grande, muchas habitaciones, que frecuentemente encontrábamos esperas para poder bajar-subir en los ascensores.
- christian (8/5): Hotel Sans intérêt - Fonctionnel sans plus Des couloirs immenses , hôtel sans âmes. Pourquoi la réception est au premier étage ?
- joanne (10/5): -
- Katie (9/5): - Get location for the Apollo
- Laura (6/5): Abbiamo un figlio che vive e lavora a Londra e l’obiettivo un appoggio dove dormire - La posizione Non elasticità decisionale all’accoglienza Avevamo aggiunto la Colazione per le due giornate di soggiorno ma l’ultimo giorno non abbiamo fatto colazione perché dovevamo partire e hanno preteso il pagamento per un servizio non usufruito. Ci hanno fatto pagare anche senza consumare
- Ana (8/5): -
- Kevin (9/5): -
- Shmuel (6/5): -
- Leonetti (7/5): - Très bonne localisation (métro/Tesco/Sainsbury) et parking suffisamment grand, le discount code est apprécié vu le tarif horaire appliqué, mais nous sommes à Londres. Le canapé-lit n'était pas préapré dans la chambre alors que, lorsque nous sommes arrivés en après-midi, la personne de l'accueil a mentionné que la chambre n'était pas prête, mais finalement à 20h elle n'était pas prête non plus ... Dommage Personnel pas des plus accueillants (desk), pas d'escalier pour rejoindre l'accueil de l'hôtel depuis l'extérieur, et un seul ascenseur fonctionnel (depuis le rdc/parking), dommage ...
- arman can (8/5): -
- Gareth (8/5): A solid hotel with a great location - Very convenient, really comfortable beds, with a quiet night’s sleep. There is an issue with quite a few of the power points in the rooms, which don’t charge mobile phones, but there aren’t signs making it clear which outlets work for which product. Proper sized drinking glasses in the room would be nice. Check-in always feel a little bit slower than it could be, but the gentleman who checked me in was polite, helpful, and a real gentleman
- Maria (8/5): -
- Charlotte (10/5): Perfect - It was clean, friendly, great parking facilities, room was stunning couldn’t fault at all
- Alexander (8/5): -
- Phil (10/5): -
- Raul (10/5): Magnífico - Todo Nada
- Dawn (7/5): Reasonably good - Location We had an Ice making machine outside our door very noisy throughout the night
- Jean louis (8/5): -
- Semyon Shtafetov (9/5): - The breakfast was delicious and filling. The room was comfortable, but for some reason they made up two beds for me even though I was traveling alone. The reception staff was very polite. The rooms are cleaned periodically, including upon request. I arrived late in the evening. The hotel bar and restaurant close quite early. I was very hungry. The hotel isn't located in the most touristy area, so finding a place to eat late at night was quite difficult, which spoiled my first impression.
- Steven (3/5): - Great location Being charged £100 deposit on check in, and not receiving it when checking out, despite contacting the hotel numerous times after check out.
- graham (9/5): -
- Matheus (8/5): - Hammersmith, por si só, é uma localização subestimada. Extremamente bem atendido pelas principais linhas de metrô, acaba por ficar perto de tudo. Entretanto, não está no meio da confusão. O hotel é muito próximo da estação de metrô (que, inclusive, possui linha direta ao Heathrow e à St Pancras). A localização do hotel é o ponto mais alto. Os funcionários também são corteses e atenciosos - no primeiro dia solicitamos a troca do frigobar que não estava funcionando e, ao retornar no fim do dia, já estava resolvido. Além disso, a água mineral que era diariamente fornecida de forma gratuita também é algo bastante positivo. O carpete do quarto passa um aspecto de sujo ao quarto. Além disso, me parece que a ventilação é central e por estar no modo de aquecimento, não conseguimos ligar ar condicionado no quarto - ficamos com calor e acabamos por dormir de janela aberta (se não for isso, simplesmente o ar condicionado então não funcionava).
- Per (9/5): -
- Simone (6/5): -
- Alina (9/5): -
- Allira (10/5): -
- Peter (9/5): -
- Mickael (5/5): - Chambre avec du vieux mobilier
- Ferruccio (7/5): Molto meno soddisfatto rispetto alla visita precedente del 2025 - La gentilezza del personale di servizio al ristorante alla colazione (1) l'attitudine del personale del bar (2) la pulizia delle macchine del caffé (3) la diminuzione dei prodotti gluten free (4) la disponibilità a giorni alterni della frutta (banane)
- Jonatan (3/5): Fatal para los españoles - Nada Todo
- Norbert (8/5): Good value - Location, value and the nice room upgrade. The cleanliness could have been better.
- shreya (5/5): - I liked the fact that the tube was closeby, they had luggage storage facility and a descent room size The hotel charged me 21 pounds for breakfast, which did not include eggs. To get anything with eggs one had to pay an a dditional 6 pounds. This was not mentioned when paying for breakfast, it was told to me when i went to order eggs!. No hotel does this kind of stealing !! when you pay for breakfast, you assume that it covers everything and you dont have to pay extra, because thast just how it works!
- Sonia (8/5): Bien mais - L’accueil, la personne de m accueil était génial je n ai plus son nom mais il parlait anglais et pakistanais. Il a été à l écoute à pris le temps et a répondu à toutes mes questions Les chambres sont vieillottes et petites et ça fait contraste avec le reste de l hôtel
- Ali (10/5): -
- Campbell (10/5): -
- Francieli (9/5): -
- Abir (10/5): Un séjour agréable dans un cet hôtel avec un bon accueil du personnel et proximité du métro pour visiter Londres. - l’accueil et le personnel très agréable. Établissement propre et de qualité. A proximité du métro. Je recommande cet hôtel
- Richard (10/5): -
- Ngu (10/5): -
- Michele (5/5): Probabilmente si può trovare di meglio per la stessa cifra. - Posizione perfetta, 2 min dalla metro Hammersmith con 4 linee diverse. Colazione super, personale in sala gentile. Camera silenziosa. Frigo che lampeggiava di notte., ho temuto per qualche possibile cortocircuito. Bagno senza bidet (e vabbe) ma anche senza scopino. Porta del bagno vecchia che non chiudeva del tutto. Assenza di aspirazione nel bagno. Varie accessi all'hotel, non chiari quali erano serviti solo da scale e quali anche con ascensori. Bariste al limite dello scortese. Quasi certamente cercheremo altre soluzioni la prossima volta.
- Giovanni (8/5): -
- Gemma (10/5): Perfect for what we needed! - Close to Hammersmith station Super friendly staff The lack of lifts / how far they were away from bedrooms
- Brian (8/5): - Stayed here a few times when going to concerts
- Boska (10/5): -
- Paula (8/5): - Hotel tranquilo, no oímos ruido por la noche, se descansaba bien , los demás clientes eran respetuosos y educados. El desayuno es variado y abundante , tiene de todo desde huevos y salchichas a bollería y tortitas con chocolate. Está cerca del metro muy bien comunicado. sonó la alarma de incendios y era falsa, y nadie llamo a la habitación para avisar que era falsa, al menos sonó un dia a las 11 de la mañana y no por la noche
- Audrey (10/5): Un hôtel au top - Nous avons passé un excellent séjour, l'hôtel et ses services sont exceptionnels, le petit déjeuner est extra La pression de l'eau est trop faible
- Armando (8/5): -
- Romeo Mo (8/5): - Usluga i položaj hotela. Malo tv kanala u ponudi.
- HARVEY (6/5): Reception staff. Very good. - Breakfast very poor. Breakfast poor . No scrambled eggs. Fried eggs had been in the counter for a while. No ketchup or brown sauce or butter. The toast machine was out of order.
- Brian (10/5): -
- Yamada (5/5): まあまあ - レセプションのMARIAさんの計らいで、追加料金なしでアーリーチェックインできました。おかげさまで、到着してすぐにシャワーを浴びて、初日から気持ちよくロンドンへの散策にでかけられました。 ・シャワーホースが破れて水漏れしていて、シャワーの水流が十分でなかった。 ・バスルームにコンセント口が一つもなかった。 ・洗面所の排水溝が詰まっていて、水がほとんどまともに流れていかなかった。 ・部屋に香水のような強い匂いがして頭が痛くなった。
- Bie (9/5): -
- Matthew (9/5): - Beautiful room and lovely breakfast. One rude member of staff right at the end let id down.
- Claudia (7/5): I would have expected a bigger room and more facilities for the money. - The room was big enough and the beds were comfortable. it was quiet and good for sleeping. poor breakfast
- Jan (7/5): Op zich prima verblijf door centeale - Ligging en ontbijt Deskundigheid personeel, iets meer variatie op ontbijt had gekund, douchestraal zat geen druk achter, toilet bij doorspoelen spoelde over rand heen
- Eva Gabriella (10/5): - Location was perfect, easy to find, easy check in, nice staff. The pillow was not my cup of tea.
- Gemma (9/5): -
- Mariana (10/5): -
- Marcello (8/5): Boa! - Estação de Metrô próximo excelente! Limpeza em dias alternados! Restaurante restrito!
- KAIHARA (7/5): 大きな不満もなく及第点 - ロケーションは良い方です。ただし、昼食や夕食を外で食べようとすると、駅を挟んで反対側へ出なければならないのでホテル周辺で毎日食事をする予定なら少し不便に感じるかもしれません。部屋の広さには余裕があり、不満は有りませんでした。エレベーターは台数も多く、ラッシュ時間帯でも待ち時間開く使用できました。 ５泊しましたが、室内のコップが交換されたのは１回だけでした。浴室の清掃もしていない日も有りました。Wi-Fiは使用していないので速度とか快適さは分かりません。
- Salim (9/5): -
- rebecca (7/5): Great for somewhere to stay for the hammersmith apollo - location was great short walk to the eventim apollo for us which is perfect for a quick night stay for a concert. Facilities were in abundance, bars resturants, gym and the entrance smelt lovely lovely rituals products provided for use rooms are a little run down. the lamp in our room kept turning on and off, shower/bath could do with some attention could do with some usb sockets there were fake eyelashes left on the shower gel bottle from the previous guest
- D. (8/5): -
- Katalin (8/5): -
- משה (7/5): צריך להתאמץ קצת יותר - לובי נעים ארוחת בוקר טובה. חדר מרווח. רמת תחזוקה טובה. צוות אדיב. לא היה ברור מה צריך לעשות כדי שינקו את החדר. קשה להשיג בטלפון את הקבלה כדי לבקש דברים חסרים. פעם אחת ניקו ולא החליפו כוסות.
- Danielle (10/5): Marvelous stay and would stay again in the future. - Breakfast was amazing at the buffet style setup and the staff were so polite and helpful. The room was fantastic and very soft beds which I like personally. Only 1 elevator to the rooms was working out of the 4 so did take abit of time to get down where I was around the top floor but it was a minor inconvenience. Otherwise the stay was still great :)
- Andrea (10/5): -
- rohini (5/5): It was passable and I may stay again - Well located The fact that only one lift was working
- CHRISTIAN (5/5): - Abbiamo prenotato colazione e cena, all'arrivo ci hanno comunicato che loro non fanno la cena e che è un errore di booking vendere le camere con cena, dopo molte discussioni ci hanno "concesso" la cena.
- Alcón López (10/5): - El personal. Nos atendió Maria en la recepcion y Dayina (no recuerdo como se escribe)
- Enrique (9/5): -
- Christopher (9/5): -
- Solomon (10/5): Covered in my msg to the hotel. - Covered in my msg Covered in my msg
- Andrea (9/5): -
- giuliana piraino (9/5): - Tutto ma poca pulizia nelle stanze e nelle stoviglie della colazione
- Kathryn (10/5): -
- Orri (10/5): Perfect stay. I will definitely book again a hotel room when I come back to London🥳 - The property was clean and near to most of restaurants, and near the underground station which helped a lot to go other places and just going around London. There is nothing that I disliked. Everything was amazing.
- Karen (7/5): Goed bereikbaar, fijn verblijf. - Het hotel ligt vlakbij metrostation Hammersmith. Dus centrum is zeer goed bereikbaar met bus en metro. In het metrostation zijn een aantal winkeltjes waar we ‘sochtends een ontbijtje en koffie konden scoren. Het was prachtig weer en aan het einde van de dag konden we buiten op het terras nog even genieten van het zonnetje met een drankje. Het was best een groot hotel, sliepen op de 9e verdieping. Voelde niet heel persoonlijk. Het slaapbed voor de kinderen was niet heel comfortabel en we hebben 1 keer gebruik gemaakt van het ontbijtbuffet. Best prijzig.
- Jiali (10/5): -
- claire (8/5): -
- M.N. (8/5): Verder prima! - Ligging, kamer en het personeel! Geen invalide parkeerplaats. En in het weekend is het mogelijk te ontbijten tot 11:00 uur, echter vanaf 10:00 wordt er niet meer aangevuld, zeer zuinig met fruit. Hygiëne is ook een puntje van verbetering in de ontbijtzaal.
- Kosior (4/5): - Lokalizacja Pokoje warto odmalować i posprzątać i usunąć pleśnie
- D_Bu (8/5): - Staff cordiale, colazione buona e molto varia, posizione ottima (vicino a metro e stazione autobus). Stanza molto piccola, abbastanza pulita, bagno grande. Visto l’alto numero di persone presenti, prendere l’ascensore e arrivare al piano desiderato, in alcune occasioni, richiede parecchio tempo
- Yunjia (8/5): - 位于车站附近，走路3分钟到达地铁，公交站，非常便利， 暂无
- David (7/5): Very clean and economical but run on a shoe string - Clean - great location- great value Check in slow; lift broken; no bottle opener; items on menu sold out; difficult getting breakfast table; raspberry jam out- just so many things faulty or running out- but understand the hotels for volume and low cost so things are what they are
- Paloma (6/5): Lo peor la limpieza - La ubicación es muy práctica, especialmente por su cercanía al metro, lo que facilita mucho los desplazamientos. El personal fue especialmente amable y atento en todo momento. Además, tanto la recepción como la cafetería del hotel tienen un diseño muy bonito y acogedor, creando un ambiente realmente agradable desde la llegada. Lo que menos nos gustó fue la limpieza, que resultó bastante deficiente durante toda la estancia. La moqueta de la habitación estaba sucia desde nuestra llegada y no se limpió en los días posteriores, lo que daba una sensación poco higiénica. Entendemos que este tipo de suelo requiere un mantenimiento más frecuente, como aspirado diario, que en este caso no se realizó. Además, las sábanas se mancharon durante la estancia y no fueron cambiadas, lo cual nos sorprendió negativamente. Por otro lado, el grifo de la ducha era muy poco práctico y resultaba incómodo de utilizar. Finalmente, el hotel es bastante grande y nos asignaron una habitación muy alejada, lo que con niños resulta poco práctico y algo incómodo.
- Viet (8/5): -
- Michelle (9/5): Worth the money - Abundance of breakfast food options at the buffet, although some food was only warm. Location, comfortable bed, and great staff
- Nicola (7/5): Good hotel good location - Nice hotel Lifts Out of order all the time only take a few people had to wait ages every time to get to room and down again
- Ravinder (5/5): Ok. - I just think female staff were rude and not polite no smiles made the first impressions cold. Staff at breakfast were great.
- Gabriel (9/5): Enjoyed our stay, was made to feel very welcome and nothing was too much to ask of staff. Excellent. - Maria on reception was excellent and made us feel very welcome. She's a valuable asset to the hotel.
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