Mercure Muenchen City Center

Name: Mercure Muenchen City Center
Address: Senefelderstr. 9, Munich, BY, 80336, Munich, DE

Location: Senefelderstr. 9, Munich, BY, 80336, Munich, DE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Welcome to an oasis of comfort at Mercure Muenchen City Center, where modern convenience meets the charm of Munich's vibrant atmosphere.

Exquisite Dining Options
Indulge your taste buds at our restaurant, Relax, specializing in international cuisine. Savor delicious meals while enjoying room service during limited hours or quench your thirst at our inviting bar/lounge.

Comfortable Rooms
Unwind in one of our 167 well-appointed guestrooms featuring free minibar items, LED televisions, and complimentary wireless internet access. Each room is designed for relaxation with private bathrooms equipped with complimentary toiletries and hairdryers.

Versatile Event Spaces
Planning a gathering? Our hotel offers over 861 square feet of conference space and five meeting rooms, making it an ideal venue for both business and social events.

Experience the best of Munich and book your stay today!

Important Information

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 03:00 PM - 05:30 AM

Check-out: 12:00 PM

Amenities & Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Gift shops or newsstand
Shopping on site
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
24-hour business center
Snack bar/deli
Self parking (surcharge)
Computer station
Water dispenser
Housekeeping on request
Banquet hall
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Eco-friendly cleaning products used
Wheelchair-accessible van parking
Change of towels (on request)
Change of bed sheets (on request)
Vegetarian breakfast available
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Double-glazing on all windows
Energy-saving switches
At least 80% of all lighting comes from LEDs
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only

Rooms Available

Superior Twin Room, Multiple Beds

2 Twin Beds and 1 Twin Sofa Bed
323 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 105-cm LED TV
Food & Drink - Electric kettle, free minibar items, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, twin sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Noise-free guestrooms cannot be guaranteed

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Noise-free rooms not guaranteed
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Privilege, Room

1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed
355 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 105-cm LED TV
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, single sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Standard Room, 1 Double Bed

1 Double Bed
269 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 105-cm LED TV
Food & Drink - Electric kettle, free minibar items, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Superior Room

1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed
323 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 105-cm LED TV
Food & Drink - Electric kettle, free minibar items, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Noise-free guestrooms cannot be guaranteed

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Noise-free rooms not guaranteed
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Privilege, Room, 1 Queen Bed

1 Queen Bed
355 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 105-cm LED TV
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, queen sofa bed, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Standard Room, 1 Twin Bed

1 Twin Bed
Soundproofed room

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 105-cm LED TV
Food & Drink - Room service (limited), free minibar items, and free bottled water
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Separate sitting area
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches

Guest Reviews

gankor (8/5): Near Munich central train station (hauptbahnhof) & shopping - Overnight stay (husband, younger son and I) in a Privilege Double room with sofa bed. Conveniently located less than 5 minutes' walk to the Munich Central station (hauptbahnhof) where we would be taking the train to Salzburg the next day. A small, boutique size, busy hotel with elevator, our room was modern, spacious, clean and quiet. Front desk staff were very helpful, friendly and courteous. Hotel breakfast was very good, and highly recommended. In addition to proximity to the train station, the hotel is also near cafes, restaurants and pedestrian and shopping streets. Arriving early morning, we left our luggage at the hotel, and walked to a nearby cafe in Neuhauser street for breakfast and sight-seeing.
raykaz46 (10/5): Fantastic hotel..great staff and facilities..well positioned - Fantastic hotel..welcomed as Accor members..very efficient staff..very well presented rooms and excellent facilities..excellent breakfast...well positioned hotel..you made our visit to munich to be remembered
Alshehabi (10/5): Very good hotel - The hotel is centrally located and offers one of the best quality hotels in the area. The rooms are very nice, clean, and comfortable. Special thanks to Nikolas, Sarah, and Nele for the warm welcome. Thank you for your kindness and hospitality.
dgfarm (10/5): Perfect location for those who like to walk - A perfect location for those who are comfortable walking to the inexpensive airport shuttle bus, to the train staton or to see the sites or to shop. The hotel is older with modern decor that is very warm and welcoming. Our room was clean, spacious and the view we requested was there - of the courtyard. The noise level was low when we were there. We had a free mini bar with a nice selection of beverages. We think the value was reasonable considering the value of the Canadian dollar to currency like the Euro. The breakfast buffet was excellent. We also appreciated the eco-friendly amenities and offerings.
DelahA (6/5): Convenient but tired and in need of work - We stayed at the Mercure Muenchen City Center in October. The location is close to the main train station. It is a rough area and not the nicest part of the city. It is however only a short walk to the old town and to many restaurants. The soft furnishings in the room were good. The bed was comfortable and the room was clean. The hotel itself feels tired. It needs a full refurb to bring it up to a modern standard. Public areas also feel worn. Parking is available, but it is expensive. This is worth noting if you are arriving by car. It is a convenient location for train travel and for walking access to the city. With investment, it could be much better. Currently, it feels somewhat dated and lacks the quality of other options in Munich.
Blaine (10/5): - Staff was very nice,everything ing the room looked new.
Collin (10/5): - The room was very clean and serviced daily during our stay. The free mini bar was a nice touch. Only small thing is that the A/C was not very cold and we ended up just opening the windows most nights
William (10/5): - Breakfast was great. Rooms were comfortable and clean, the staff was just amazing! I highly recommend this property and will stay here again in the future.
Christina (8/5): - Great experience. Only thing lowering from 5 to 4 stars was attention to detail in room "condition." Little things like chips of wood/finish on mini-bar, lose ends of carpet on staircase, bun mark in carpet. Very minor, but I wouldn't expect to see in a five-star hotel. In the 2-story room, a/c was insufficient. Because of cooler temps outside, we we able to use windows to cool, but during the summer months, we would have likely ask to move to a one-story room for better cooling. We LOVED the staff, restaurant/bar, front desk, etc., just the small touches.
Syed Jawad (4/5): Very noisy at night - Went for Octoberfest Room was neat and clean, the hotel staff is very friendly , but location , around the train station, is sketchy at best. I stayed 2 nights. Every night there were very loud parties around the hotel which didn't end until 3 am. From 10 pm to 3 am there were sirens from emergency vehicles could be heard at least once an hour. The sirens would sound the party noise would reduce, but 5 minutes later the noise would return
Edmund (8/5): - Property is very close to downtown Munich activities which made it convenient to get to where you wanted to be.
Phil (10/5): - A very good hotel in a great location for our stay
spickerr (10/5): nice expirence - we booked for 3 Nights and its was nice place to sepending a time with your family my room was nice and clean the breakfast was fantastic Thanks a lot
YIYUN (8/5): - Easy access to train
Terence (10/5): - Excellent buffet breakfast and gluten free bread available by request. Hotel was very clean and modern.
Giuseppe (8/5): - Hotel is very nice, rooms are clean and very nice staff service. Great location to Marienplatz, which is the main historical and shopping area. Also a short walk to central train station.
grahamwE8418OV (10/5): Definitely stay again - Impressed with location, staff throughout so welcoming, breakfast 10/10. Reception staff so helpfull and friendly, bar staff make you feel welcome and nothing is to much trouble
Chun Wah (10/5): - Friendly staff,quick and efficient….
162chongc (10/5): Spacious room with most amenities and wide varieties of breakfast menu. - Very friendly service staff and check in is a brisk. Room was very spacious for 3 adults and the toilet had most amentities, shampoo/conditioner/body wash/hand wash/hand lotion were provided. Mini bar was complimentary, with water, beer, juice and coke. Theres also a kettle and coffee machine. Felt very secured with card access to room levels. Breakfast spead was so good, very fresh and wide variety. Its also conveniently located to the Central Station and underground straight to Marieplatz. Would definitely book for next vacation.
Sorina Mihaela (8/5): - Well situated, very easy to walk around the main attraction points. Bonus just 7 minutes, from the central train station .
B866OUsueh (8/5): Convenient location, decent hotel. - Close to the train station so really convenient but like most train stations the surrounding area is not the best. This hotel is down a side street so fairly quiet. Reception staff very friendly and helpful. Hotel room clean and comfortable but air-conditioning couldn't cope so room was very hot. Bathroom was clean and modern and toiletries were lovely. Occasional drain smell like boiled sprouts but apart from that it was fine. Good place to stay to visit Munich and would return.
Karl Raymond (10/5): - The hotel and staff are fantastic. It’s a short walk from Exit G at the main station which makes it really convenient for exploring other parts of the city or jumping the S Bahn to the lakes.
Verified traveler (10/5): Great hotel in Munich - The staff at check-in was very friendly and spoke excellent English. The upgraded rooms with loft were unique and comfortable.
annette lesley (10/5): - A 3 night stay in Munich was perfect - The hotel itself was excellent! Great locality to heart of the city. Everything within walking distance and access to S & U routes practically on the doorstep. Staff at hotel very welcoming & friendly. We stayed in a standard double room which was perfect - great size, clean, the bed was so comfy and there was a FREE mini bar stocked daily. Breakfast buffet style was just the ticket- lovely food & great selection that would suit everyone. I would definitely recommend a stay here.
F9630KWjamesc (10/5): Modern clean and beautiful hotel - best thing of the city - I am gutted we only spent a small amount of time here. Hiccup with booking.com yet Sarah on the front desk was exceptional and went out of her way to fix it for my mum to ensure her needs were catered for. The bar and the food for a snack and breakfast was great. Loved the decor and the theatre of slicing fresh meat! I wasn’t blown away by Munich as a city but easily the best hotel I’ve stayed in for some time The photos on booking.com do not do it justice
Verified traveler (8/5): Great stay - Comfortable stay. Service helpful and friendly. Breakfast great for all family including my two year old and hotel had really useful amenities such as umbrellas, charging packs etc Location from main station is great. About a 15 minute walk to Marienplatz which with a toddler can be tricky to just nip in and out but it wasn’t super far away and we managed.
Saugato2000 (8/5): Mercure Munich great place to stay - Good place to stay ...great location facilities, breakfast, and restaurant. Wow - entire minibar was free for you !!! And it had wine, beers, chips, waters etc . My Ratings Rooms -4/5 really big clean Service - 4/5 great Location 5/5 Price - 4/5 Safe secure and recommend .
Annapoorna (10/5): Great for families - One of the best hotels. We had a family room for four people. Impeccably clean, friendly staff and great service. Excellent breakfast spread.
Roda (8/5): - Clean and close to every thing
Christie (10/5): - Third time staying here. Will not stay anywhere else. Highly recommend! Never disappoint.
totallyuntamed (10/5): Top quality accommodation ideal for the railway station. - Outstanding breakfasts with something for everyone. Had dinner a couple of nights which were very good. Disappointingly the hotel restaurant was closed on Sunday night - in my book that isn't good enough for a 4* hotel. That is the only downbeat note as everything else was brilliant. There was a superb magically refilling minibar and the room I stayed in was wonderful.
gaetanob629 (6/5): Average hotel in a not so nice area - Hotel is close to the Munich Hbf and thus in a not so pleasant area. Although the hotel is not at fault, the area surrounding the hotel feels unsafe, especially in the evening. The hotel is clean, spacious, and with a good wifi, but is very, very cold. The welcoming was limited to the basic. The breakfast is too expensive, at €26 per person per day when booking or at €21 per person per day at the hotel reception. Instead, we found a basic breakfast from one of the several shops at the centre of Munich. Munich is nice, but the surrounding lakes are more beautiful and restful.
Morgan (10/5): - Hotel and staff were great, area around hotel a bit dodgy.
Jean-Charles (2/5): - -
Inna (8/5): - Excellent location very close to Marienplatz. Friendly and efficient staff. Delicious buffet breakfast. Would highly recommend.
ERIKA (10/5): - Perfect location, nice clean and spacious room. The free mini bar was nice to have at the end of a long day. Breakfast had a large variety of great food. My husband and I were very pleased with our stay at this hotel.
freiburg13 (6/5): Adequate 3 night stay, close to Central train station - This is 3.5 out of 5, but closer to 3, than 4. Cheerful friendly service is a big plus, and so was a location very convenient to a train station. Services in the bar and restaurant were exceeding expectations. The price was fairly reasonable too. Enjoyed the sort of small courtyard for little wine and chat with F&F in the evening. Now, some negatives. Rooms were well sized and spacious, quite clean too, but old and require updating. The main issue is antiquated A/C system that doesn't work properly. This is not true A/C, more like fan that provides air flow, but doesn't really refrigerate an air inside the room. Interesting: we has exactly the same issue in June in Bologna, Italy where we stayed in June in Mercure. Also, it is busy location, so it was noisy in the mornings for light sleepers, like myself. We had to open windows just to sleep, and the morning noise woke me up. Finally, it is not a great area of Munich, at least on one side the neighborhood is a bit sketchy. Not horrible, bit still. If you walk the opposite direction, it is convenient and easy walk to the center.
Katherine (10/5): - A short walk from the historic city and easy to get to the train station for any longer trips. Would have loved to have had the windows open at night but it was too noisy to do that.
Sergey (8/5): - Very convinient location, just minutes walk from Munich's Central T station. Rooms and the building are nice. Breakfast was excellent. The area around the hotel feels plenty safe. My only complaint would be the weak AC or lack thereof. Going back and reading other people's reviews, it seems the hotel turns off the AC when the temp outside is below certain threshold. I understand the desire to go green, but it comes at the expense of guests' comfort. Giving 4 stars. If AC was working properly, I'd give them 5 stars.
Jason (8/5): - Overall, this property was nice. Very conveniently located next to Munich hbf. The staff were all incredibly nice and outgoing. We prefer the Mercure Altstadt for the location and the breakfast options, but this location was also great!
Ernest (8/5): - Nice to come back to a room that was nice and clean. AC was available but not working very well. The free minibar was a welcome surprise. Location is not great as the surrounding area is filled with strip clubs and a Youth Hostel. Night time can be noisy outside. Rooms are nicely furnished and well kept.
Naiju (10/5): - Awesome staff
G1946XCmichaelf (10/5): What a fantastic hotel in a great location in Munich - We would like to thank you very much for the kind hospitality you provided to us during our recent stay at your hotel. We first stayed at the hotel 18 years ago and at that time, we left with wonderful memories of a very comfortable stay. On this occasion, the hotel and everyone of your staff members were very kind, supportive and ensured our stay was as comfortable and enjoyable for the duration. The hotel amenities are very clean, excellent presentation and this provides a wonderful; experience for your customers. Specifically, we would like to acknowledge the care, communication and support we received from one of your front desk attendant’s Nikolas. From the moment we walked into the hotel until our departure, the professionalism and care provided by Nikolas was first class. Please pass on our thanks and appreciation to your entire team, what a wonderful hotel.
121greciap (4/5): A bit disappointed with room - I had high hopes for this hotel given its convenient location, but my stay was deeply disappointing. The room was oppressively hot, and the air conditioning was completely ineffective, blowing only regular air like a fan. The temperature controls were unresponsive, making the room unbearable, especially at night. Paying nearly $300 for a room with such poor conditions is unacceptable. On a positive note, the mini bar items were complimentary, which was a nice touch, but it did little to offset the discomfort of sleeping in a swelteringly hot room. The street outside the hotel was also noticeably dirty and had an unpleasant odor, which added to the overall negative experience. The hotel’s proximity to the station and the old town was a redeeming factor, making it convenient for exploring the area. However, this alone wasn’t enough to salvage the stay. I expected far better for the price and would not recommend this hotel unless significant improvements are made to the room conditions. Rating: 2/5 stars
Demetrius (10/5): - Good Hotel. Excellent location and wonderful breakfast.
Conor (10/5): 5* service - The best check-in welcome (early, upgrade and friendly) and sorted us out with missing toothpaste to our room. Great room. Definitely stay again.
Verified traveler (10/5): Comfortable Hotel, Well Located - Another great stay. We’ve used here for business a few times. Good sized rooms, clean, comfortable and good breakfast
Melodie (10/5): - Room was large, clean and comfortable. Loved the locations proximity to everything. 3 min walk to karlsplatz and train station. Lots of restaurants and shops within a 5-10 minute walk. Checkin was quick and easy. Staff were helpful and friendly. Ate at the restaurant and ordered the schnitzel which was very good! Lots of kebab places right nearby but we didn’t get to tray any unfortunately.
Betina (10/5): - Very convenient location if traveling by train. Not the prettiest area but very walkable to more scenic parts of Munich. Excellent service, comfortable and clean room. Would absolutely stay here again.
Beverly (10/5): - Great location, well appointed hotel and comfitabke bed. Free mini bar topped up daily.
Natalie (8/5): - Loved the hotel. Great location. But I just looked at my AMEX statement and I have been charged twice for my stay. What do I do now?
arujseth (10/5): Satisfied - Spacious rooms in the center of city with tram ans Munich central station just a 3-5 minute walk. Multiple dining and shopping options around. Smooth and efficient front desk with a decent bar. A viable option to stay near the center and public transport.
Angel (10/5): - Five star property. Breakfast and the room were AMAZING! It was a little noisy outside, kids at the hostels doing kid stuff. The staff was great, very helpful and we are hoping around Europe and my kids want to go back just for the hotel! Can’t go wrong. Just bring earplugs and try to remember when you were young and loud.
Alessandro (10/5): - Great spot! Really no complaints although I would’ve enjoyed the ability to change the temperature in the room. We really appreciated them refilling the bar fridge with bottled water, beer and juices. Coffee was great too! And the location was really convenient. Would stay again for sure.
AngelLightner (10/5): Perfect place to stay in Munich - Perfect hotel. Great bed, great breakfast, great service and location is perfect from dragging bags from overnight train to walking to city center. I was a little worried because rating and some of the negative reviews but don’t believe the negative reviews. We could not be happier. Bed is marvelous! Highly recommend!
bryancJ1539IY (8/5): Good location and room size - Pros: this hotel is within about 3 min walk of Munich Central Train station. Also nice sized rooms. Cons: unfortunately, this area around the train station and hotel is not the best part of Munich - not unsafe, just not clean & a few shady characters here and there. Also, this hotel lists air conditioning, but they actually appear to be water cooled fan systems. Finally, our room smelled of smoke - likely a previous guest that ignored the rules and despite hotels claiming they can rid the rooms of this smell they just cannot.
Nathan (10/5): - Very convenient for station and central Munich, clean, comfortable. Staff were all friendly.
Andrew (8/5): - With the Mercure chain, you know what you will get - comfort, cleanliness and a very pleasant stay. Staff were very friendly and helpful. A good time had by all. An island of ease and comfort in a district less than pleasant.
Al_St_Br (8/5): Good base to explore Munich at short walk away from Central Train Station - Excellent proximity to the Central Train Station with level walk through eateries to the Old Town and city gardens / attractions. Check in and check out were quick. Requested quiet courtyard room on higher floor away from lifts, and we got exactly that. Great double glazed windows, seals on doors and soundproofed walls. Room was spacious with good room-rate inclusive mini-bar. Nice walk-in shower and scented soaps. Room had 2 windows, 1 had good black-out curtains, the other 1 was not as well designed. AC was consistently quiet but could be stronger during hot weather.
travelforsnow (8/5): A great place to stay . Location close to railway - A good location if travelling by train, only a short distance from the main station. check in was easy, providing luggage storage for oversize items, even arriving a bit early. Room was clean, and counter staff were happy to provide local knowledge and maps. Restaurant on the ground floor provided a wide range of food that was well prepared. A short walk to the city centre is about 10 mins away and I felt safe walking at night.I stayed 3 nights and would stay again.
Deevyaah (8/5): Central, decently good hotel. - Good hotel. Relatively central- 5 mins walk from the main station and 3 minute walk from the subway: we were able to walk to most places including Marienplatz in 20 minutes tops Then have a free minibar, clean and spacious rooms with room for an extra bed as well. Breakfast was the same for 3 days, decent selection of breads, cereals and some warm options. The area around is a bit more ethnic , and there’s a Lidl just across the street which is helpful. Overall, good hygienic options, similar experience to any regular 4 star hotel.
Troy (8/5): - Scary area but we didn't have any issues. Restaurant was nice. They serve the same food everyday at breakfast which can get old after a few days. Our room was nice. The elevators are incredibly small but leftover from the past. The value was good.
Adrienaoual (6/5): No gym - Good location, room not recent but clean, quiet at night on the courtyard side. However, be aware that contrary to what is stated on their website, there is no gym. Instead, the hotel directs guests to an external gym in the neighborhood, where an entrance fee must be paid. This is unacceptable given the nightly rate. Since the gym was a key criterion for choosing the hotel, the least they could do is inform customers before booking.
Julianna (10/5): - Great location and very nice hotel
Carmen (10/5): - We had a fantastic experience at Mercure München City Centre. The location is perfect—close to major landmarks and just a short walk to U-Bahn stations, making it easy to get around the city. The staff were not only efficient but also very warm and welcoming. We had booked a standard room but were pleasantly surprised with an upgrade to a loft-style room due to availability. They even accommodated our early check-in request, which we really appreciated after a long journey. The room was clean, spacious, and very comfortable. Overall, we thoroughly enjoyed our stay and would highly recommend this hotel to anyone visiting Munich.
Brett (8/5): Great for a Munich stay - Great location near the train station, short walk to the Old Town and very helpful staff. The room was spacious and the free mini bar was sensational.
Sebastian (10/5): - Great hotel. Great breakfast. Close to the station very convenient.
H6313OJashleyl (4/5): Noisy and Hot - Noisy hotel- casinos and bars across street. Rooms were hot- Air conditioner wouldn’t turn on due to outside temperature not being above 18 C. Front desk did allow us to change rooms to center court which was better for noise. We did ask for a fan which was provided.
vickeyviking10 (8/5): A Great Option in München - It happened to be the fourth Mercure hotel we stayed in 2024, after Metz (France), Bologna (Italy) and Bydgoszcz (Poland). As usual, a Mercure hotel seldom disappoints. No points for guessing, we hold ALL membership, and prefer to stay in Mercure hotels whenever possible, and wherever they are available. Mercure Hotel München City Center scores on most counts. It is located close to the München Hauptbahnhof (Main Station), the rooms are spacious, the breakfast is good, the bar is excellent and the minibar in the room was free to use. The only downside was the fact that we had paid via points will making the booking. Unfortunately, the staff member charged the entire amount on the card. We faced the same problem in Bologna, but the staff member checked once again. It didn't happen this time. So, we ended up losing both the accrued points and the extra cash :) This is by no means a complain, but since it has happened twice now, it will be great if the management at Mercure looks at the issue. Why can't the reception staff see the prior payment made through encashment of points? Having said that, when we visit München next, we will not hesitate to stay in the same hotel. Vielen Dank.
ricshanshibly1986 (10/5): Mercure Hotel Munich - Mercure hotel located close to Munich main train station. It’s just 3-4 minutes walk from station. Hotel room is very spacious. Hotel staffs are kind and helpful. It’s 4 stars hotel and service like 5 stars. Mercure hotel is best hotel to stay in your Munich trip
Yugandhar (10/5): - overall great stay, without 2nd thought we can go for it!
Genieve (10/5): - Property is good except the limited temperature of water in the shower Neighborhood is not so nice area due to near gambling property
jennifertE9771ZG (8/5): Fabulous hotel in great location - + location, staff, beautiful room - so hot! Radiator off and air con on and too hot to sleep. Room faced road and with windows open the noise was so loud...youth hostels and a casino nearby so loud shouting. Singing, bottles being smashed etc...all night and until 4 - 5am, then the work traffic starts..this was feb so dread to think about summer months!
Desmond (10/5): - Advance check-in online was available and was very convenient. This property was perfect for a city break. The only draw back was that the standard rooms only have a double bed whereas I was looking for twin beds. This would have incurred an upgrade of 30Euros per night. That said, the double bed was huge and super comfortable so there was plenty room to avoid your room mate :-) Breakfast was 26Euros per sitting but it was fantastic and worth the money.
Ronald (10/5): - great location - would def stay again
macsym (10/5): Clean, very friendly and comfortable hotel very close to Hauptbahnhof. - I was pleasantly surprised by this hotel. Don’t be put off by the exterior surroundings. The hotel is less than an easy 5 minutes walk from the Hauptbahnhof and all the various public transport options. The welcome was extremely friendly and an early check in was no problem. Although not ultra modern my room was a generous size and very comfortable with decent beds and a good desk. There was a generous free mini bar, replenished daily. Good storage space with plenty of good hangers. Daily housekeeping was of a very high standard. My room was very quiet and of a good temperature. Unexpectedly breakfast was included in my good value rate- a huge range of well presented buffet items and the whole operation was well run by a friendly team. Highly recommended!
theGreekJudge (8/5): Central location - Very central location, good access to railway station. Competent, polite and efficient reception staff, quick check-in and check-out process. The breakfast buffet included everything one could possibly wish for. Rooms are ok, but could be a little warmer (I visited on a day when the temperature outside was minus).
Mohammad (8/5): Pleasant stay overall - Thomas at the night shift reception was extremely nice and helpful. The hotel location in close to restaurants , train station and shopping area The hotel offer free minibar which was very nice to have. The hotel was lacking the bathroom amenities and vanity kits.
Dreamer36619968186 (10/5): Another great puck - Well thanks to trip advisor tips from other travellers the instruction to the hotel was so simple The direction head out south entrance cross the road turn left one street up and walk down to hotel. Did look a bit suss the street was very ok We had an amazing room we got upgraded the bathroom was amazing after being on a river boat and showering in a square box it was fantastic. My only comment is they need to invest in new bath towel a bit thin and some had holes in them but I am not complaining Once again free mini bar late checkouts of 12 pm We ate at hotel several nights and the food was amazing 100% to the chefs It was walking distance to the city Hop on hop off bus but do the red bus the big bus didn’t give us the right information several times Another tip ex trip advisor was catch the train to the airport It was east to get the train and cost about€13 each compared to when I got home and checked by taxi $180-220 To get to the train to the airport Go down north (Nordic) stairs or lift On that level buy ticket make sure you punch ticket before getting on train there are lots of machines to punch the tickets Go down another level to catch the train There are two you can catch and both terminate at the airport S1 or S 8 We got the S 1 and be sure to go to the back of the train as part way through the train is divided Takes about 45-50 minutes and plenty of space for cases under the seats and the trains are very clean Once at the airport took a bit to find our way but just remember the terminal number
BASHAR (10/5): - IT WAS AMAZING THAK YOU
eric (8/5): Great hotel near historic center or Munich - Nice hotel within walking distance of the main downtown of Munich. Breakfast was excellent. Staff was superb. Only issue is that rooms had structural supports that you can hit your head on when you get out of bed.
694careym (10/5): The Perfect Hotel to Explore the Munich Alt Stadt - We visited Munich in December to experience their famous Christmas Markets. We knew Mercure from a prior trip to France and were very much impressed with those hotels. The Mercure Munich Alt Stadt is located about a block from the beautiful Marienplatz and was the perfect location to visit the many Christmas markets in the area. The hotel is unassuming from the exterior but don't be fooled. It is modern inside, extremely comfortable and meticulously clean. The staff was very friendly and helpful in providing recommendations for restaurants and transportation. The included breakfasts were delicious, with a wide variety of options, including both typical continental and English style offerings. And they keep the dining room open at night for a late night coffee or hot chocolate, which makes for a pleasant end to a winter's day of exploring the beautiful city of Munich. We would not hesitate to return and highly recommend the Mercure Munich Alt Stadt for your cosideration.
Alan (10/5): - Attractive dining area and nice rooms. Staff were extremely helpful. Breakfast buffet is pricey (as at all German hotels) but very good. Room was clean and comfortable. Carpet in room somewhat worn and other things could use a bit of maintenance. Nice bathroom, excellent shower. Area is near train station and so not the nicest but central and convenient. Wish they had a fitness room.
Julie (2/5): - I do not see how there are so many good reviews for this property. We booked it to be near the train station, which it was. The area around the property is not nice and seemed a bit unsafe. We were only there for one night, so that would have been ok, but our room had a strong odor. There was a sewer gas smell that never went away. Furnishings in the room were cheap. The smell coupled with the furnishings made the property came off as dingy.
Cheuk Nam (10/5): - Great location with free refilled minibar
Michael Alan (4/5): - The room smelled. It is close to the train station. The bar served decent red wine. Food ordered at the bar was ok. There were notable restaurants nearby but they were closed for the Holiday. Entry to check is was really small. Breakfast area was so crowded. Parking to unload was limited. We just didn’t feel safe out at night in the area.
Howard (10/5): - Very good breakfast and reasonably priced. Very close to train and all the things you'd want to do in December and the suspect other times of year. Comfortable beds and nice spacious room and bath.
George (8/5): - It’s a convenient location near the station and provided what I needed and expected. I brought my grandson to see Christmas Markets and it was easy to get to them. Breakfast was good, the room nice and bright.
vera (10/5): - Staff friendly, helpful. Room perfect easy access to transport. Breakfast very good
Shiro (10/5): - Thank you and enjoyed being there.
Victor John (8/5): - This is a trendy hotel ( think IKEA meets Tgi Friday with a touch of a night club feel). It’s very convienient for the main railway station and for walking into the heart of the city. The breakfast buffet has a really good selection. The staff are energetic, friendly and helpful. My room suffered from a noisy air-locked radiator for the first night and the hotel supplied a fan heater as an interim solution. The issue was thankfully rectified the next day.
hedieh (10/5): - Modern clean and spacious rooms Amazing breakfast Great location
Lyndsey (10/5): Lovely stay - Lovely and comfortable stay. Room was clean. Great location. Free mini bar was a lovely touch and much appreciated. My room was a great size, only slight issue was that as it was positioned to the front of the building and I could hear the traffic outside at times but it didn’t bother me too much.
Frazer (10/5): - Great location, friendly helpful staff, excellent breakfast…. Thank you !
Antony (8/5): Always happy to stay here - Always a great place to stay. The only thing I would like changed are the towels, they’re old small and scratchy, it is time for new bigger and fluffy towels.
Verified traveler (10/5): - The breakfast here was PHENOMENAL. We LOVED staying here. The staff was very helpful and gave excellent recommendations for food and things nearby. Would stay here again.
Brett (10/5): - Friendly staff and not too far a walk to the square and market
Mikayla (10/5): - Great location. Staff and room were great.
Matthew (10/5): - Perfect area close to the train station and easily walkable to all the attractions. On the tram lines as well as nearby the hop on/off bus stops. Staff were very kind and welcoming and the breakfast was delicious. Highly recommend for staying in Munich. There are some good restaurants nearby as well if arriving on Sunday.
paul (10/5): Would recommend - Good location, 2mins from mumich hbf with all public transport access. Direct S bahn from airport. Spacious room, very comfortable with free mini bar. Staff were really friendly . Good breakfast variety. Would highly recommend.