The Time New York, part of JdV by Hyatt
Location: 224 West 49th Street, New York, us
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Designer Rooms
Experience the epitome of luxury at The Time New York with rooms designed by David Rockwell featuring Samsung Smart TVs and Italian Frette bed linen.
Fitness and Wellness
Stay active during your stay with full access to TMPL Fitness Hell's Kitchen and the hotel's 24-hour fitness centre, ensuring you never miss a workout.
Gourmet Dining Experience
Savor exquisite Northern Italian cuisine at the on-site restaurant, Serafina, offering a culinary journey that will delight your taste buds.
Book now to indulge in a sophisticated stay at The Time New York, where luxury and convenience meet seamlessly.
Important Information
Please note, guests must be at least 18 years or older to check in. Guests under the age of 18 must be accompanied by a parent or official guardian.
Guests are required to present a government issued identification with a credit card under the same name upon check in.
A security hold of USD $100 per night will be authorized on the credit card provided at check in, and will be released at check-out if no charges are incurred during the stay. Please note, credit card authorization release processing times vary depending upon your banking institution, and are not set by the property. Any damage, smoking or pet fees incurred during the stay will be charged to the guest’s credit card.
Contactless payments or Apple Pay are not accepted, and cash cannot be used for the security hold. Third party credit card authorization forms are required to be submitted 72 hours prior to arrival.
All Special Requests are subject to availability and additional charges may apply.
When booking more than 5 rooms, different policies and additional charges may apply.
The Penthouse is for residential purposes only, and can sleep a total of 6 guests. A minimum damage deposit of $500 USD will be required. Prior approval from the General Manager is required for any in-room external entertainment, catered events or filming in the Penthouse (a Food and Beverage minimum will be added to the room rate). Any damages incurred during the stay will be charged to the guest’s credit card.
Our nightly resort fee/destination fee entitles our guests to the following amenities:
Wine & Cheese Hour at LeGrande Lounge from 5:00pm-6:00pm daily
Bottled water daily (available at the front desk)
Exclusive daily access to TMPL gym -- including fitness classes, boxing studio, sauna and 25-yard salt water pool
10% off Guggenheim Museum tickets
15% off Central Park Bike Tours
20% off Lunch at Serafina daily
10% off Dinner at Serafina daily
$15 off overnight parking at GMC Parking adjacent to hotel
Access to Digital New York Times
Guests are required to show a photo ID and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please note, for the Bed and Breakfast rates, we provide Continental Breakfast Vouchers based on the number of registered guests. Continental breakfast at Serafina includes a choice of tea, coffee, or orange juice; a basket of pastries served with jam and a choice of fruit salad, yogurt and granola or cereal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Key card access
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Garage
- Bulk dispenser for toiletries
Rooms Available
-
Deluxe King Room with Roll In Shower - Accessible
The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
One-Bedroom King Suite
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a mini-bar, as well as a wardrobe. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe King Room
The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
One-Bedroom Corner King Suite
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a mini-bar, as well as a wardrobe. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe One-Bedroom King Suite - High Floor
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a mini-bar, as well as a wardrobe. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
One-Bedroom Deluxe King Suite
Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a mini-bar, as well as a wardrobe. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Double Room with Two Double Beds
Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The quadruple room offers air conditioning, a mini-bar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Queen Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers air conditioning, a mini-bar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room with Two Double Beds
Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Privacy curtain
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Guest Reviews
- JENNI (10/5): -
- gina (7/5): -
- William (8/5): -
- Dennis (10/5): Perfect! -
- Matthew (8/5): Good location and value with a great staff! - The location was good, easy to walk to most places and easy access to the subway and grand central. The staff was very friendly and helpful. The room was a little worn and tired, one side of the bed had a dip, likely from people sitting on the edge. It made the bed very noisy on that from the springs.
- ali zafer (7/5): -
- Karen (10/5): - The location of the hotel The restaurant/bar should be open later. It was closing when we got back from an 8pm show
- Kyle (6/5): -
- yehuda katorza (10/5): - מקום מעולה, נקי מאוד ושירות מצוין
- octavio (6/5): - Ja fiquei varias vezes neste Hotel devido a localizacao. Esta a precisar de uma remodelacao , esta a ficar datado.
- 445daley (4/5): Safety and cleanliness are concerns - Not worth the money. During my stay, the building next door had a huge fire; I smelled smoke in sleep and it’s quite strong, I thought maybe it’s my nose as their was no fire alarm or any notice from the hotel management team. The next morning I saw firefighters on the street helping with firefighting. The management team definitely needs to reflect on this. I won’t recommend people staying in this hotel, unless safety and cleanliness really mean nothing.
- Stephanie (5/5): -
- Jesus (7/5): -
- Di (1/5): - Депозит за бронирование до сих пор не возвращён, хотя прошло уже более месяца. С вашей стороны было обещание оформить возврат в течение месяца-обязательства не выполнены. Требую немедленно разъяснить, кто несёт ответственность за задержку и в какие конкретные сроки деньги будут возвращены на карту. В противном случае буду вынуждена обращаться в платёжные системы и контролирующие органы.
- Márcio (10/5): -
- Caroline (10/5): -
- Andrea (9/5): - Staff molto cordiale e disponibile, camere di buona grandezza e buon comfort
- izabela (1/5): Horreur - + Femme de chambre sympa.
+ Les portiers nous ouvraient les portes a chaque entrées / sorties avec un sourire sympa. - Hôtel très décevant.
- Petit dejeuner ridicule! Café ou jus d’orange et céréales qu’on vous propose pour 20 dollars !
- Aucun approche gentil du personnel a l’accueil.
- Chambres et matériels très usés ,abimés.
- Douche en panne, cela prend 10 minutes pour regler la bonne température.
- Tres bruyant aucune isolation dans les murs fenetres.
- Pas de machine a café ni d’eau gratuite dans la chambre.
- Edith (5/5): I wld not stay there again. - It was near everything, right in Times Square Misleading- it says “double room” in the title but that does not mean 2 beds. It means, a bathroom and a bedroom.
They upgraded us to a queeen when we got there, which I thought they meant 2 queen beds. When I went to ask them what had happened, that I purchased 2 beds, they said I did not and admitted that it was misleading. Anyways, the receptionist put us in a king bed the next night, whichch did help, but if I wld have been traveling with my sons, we am not sure how we cld have handled that!
I was with my daughter though, so we made it work. The thing is, anywhere in NY you can find a double or queen room and it is a lot cheaper, then what they charge with you thinking that you are purchasing 2 beds! Double check your “double room” is my advice and print out your email.
- Mariana (10/5): -
- Janaina (8/5): -
- W4321VUjohnv (10/5): They're back! - Everything as it should be. I've stayed 3 or 4 times before. Some stays were better than others (actually it was just one stay that wasn't up to par) but I like this place. Its location is perfect for our needs. The rooms are consistent except for the one meh stay where there were some issues with the door to the bathroom not closing all the way. This stay I was upgraded and the room was exceptional. Also, the team, across the board this stay, were above-and-beyond - everyone. It was impressive. The meh stay had a few people who, it seemed, would have rather been someplace else.
Anyway, I'm glad to see they're back on track. I had two friends with me. They were very happy with their stay. One will be going back in May as will I later in the year.
- Sabrina (9/5): Can’t beat the location if you are seeing a show at the Ambassador Theater! - Location! The staff were fantastic. The shower was freezing cold after a few minutes of warm water. No hot water no matter what we tried.
- Lili (8/5): Muy buena opción cómodo y limpio - Muy cómodo baño cama y ubicación
- Arias (10/5): -
- diogenesl2014 (6/5): Mixed bag - I was kind of dissapointed with my stay. It felt like the hotel uses extravagant amenities like mirror tv, digital dont disturb sign and excessive mini bar selections to divert attention from the room that is not that great. Breakfast was also surprisingly not to the usual "big" Hyatt standards.
- Passport20227128494 (10/5): The Time is a great Experience - Great location and great stay! I valued the locations proximity to my meetings. It was also close to lots of fun activities to do in Time Square and Broadway shows.
- Paula (8/5): -
- Chris (6/5): Decent spot to sleep , just don’t expect 4 star amenities - Great location to the theater district This hotel needs to be renovated, or deep cleaned or both , it’s pretty dated, it’s a “ Hyatt hotel” next to a Hyatt Regency, which is ironic because they are nothing alike . For 150 it’s a deal once you add the fees and nyc tax this hotel really shows it’s not a 4 star hotel
- lolishvili (10/5): -
- Nicholas (8/5): -
- Jasmine (10/5): -
- Vincenzo (10/5): -
- Christina (7/5): Fair to good - Central to time square. Rooms were a little run down with chipped bed head, small and dark. bathroom small , water did not run away in shower and sink needed refurb.
- Maria (10/5): -
- Owuusu Kwateng (7/5): -
- GrayErik (10/5): Service abounds in a great location - What a great stay at this Hyatt. From pre-check-in through checking out, the service was great. We had a problem with our room's AC, and we were moved to another room, which was very welcome. To top it off, we received a handwritten apology and some complimentary amenities for our troubles. We also had an open line of communication via text, and Dee, the guest services manager, was always responsive. Would stay here again!
- Estefania (10/5): - Excelente ubicacion, facil y comodo al ingresar. La atencion del personal fue muy amable. La habitacion es un poco chica, pero tenia limpieza diaria.
- loudwinen (2/5): This place is horrible - The rooms are super small. No room to breathe or walk around. The mini fridge wasn’t cold. Housekeeping didn’t change our sheets for 3 days and I was there for 7 days. They only changed sheets once. They wanted to charge me extra than my reservation fee. The elevator takes 5 minutes to come. The room wasn’t worth $2000 for 7 days. You might as well have stayed at a Hilton Garden Inn, you’d have better service and a whole lot space to move around.
- Miguel (6/5): Correcto - La ubicación. En pleno Times Square. Nosotros hacíamos turismo de musicales por lo que estábamos perfectamente situados.
El personal muy amable. El equipo de limpieza hace bien su trabajo. Cogimos una suite en el piso superior. (2 adultos y dos niños). En las fotos y la descripción parece más grande. Era justa para 4 personas.
Aunque la habitación es bonita, el mantenimiento deja un poco que desear. La pintura desconchada, el cabecero de la cama desgastado …
En el baño no había ni un solo colgador para las toallas. Fue muy incómodo una semana sin poder colgar las toallas.
Son detalles muy simples que restan puntos en la valoración.
Por el precio pagado esperábamos más calidad.
- Ellie (9/5): -
- Isabel (8/5): -
- nourishjane (10/5): Great Midtown Boutique Hotel - We had a great experience at The Time. The location is perfect and so close to everything throughout Midtown and up through central park. The hotel is very clean and the staff and customer service was top notch! I will definitely stay here again.
- Julia (7/5): Der Aufenthalt im Hotel hat seinen Zweck erfüllt, und das Preis-Leistungs-Verhältnis war für New York in Ordnung. - Das Hotel liegt direkt am Times Square was für eine erste Reise nach New York wirklich perfekt ist. Ein idealer Ausgangspunkt, um die verschiedenen Viertel zu erkunden. Die Zimmer sind etwas heruntergekommen (veraltete Einrichtung, angelaufene Fenster), und die Lüftung im Innenhof ist ständig zu hören.
- Buchmann (6/5): Alles in allem bis auf die Sauberkeit OK. - Lage, Lage, Lage. Die Lage am Times Square ist super. Man hat nur ein oder zwei Querstraßen zu den meisten Musicals. Mehrere U-Bahn-Stationen dicht am Hotel und auch bis zum Port Authority Bus Terminal ist es nicht weit. Das Personal ist sehr freundlich und zuvorkommend. Zwei Flaschen Wasser pro Tag kann man sich kostenlos an der Rezeption abholen, wenn welche da sind. Das Wasser wird lange nicht heiß. Wenn es dann heiß ist, hat man Probleme es wieder kälter zu bekommen. Kein Fön. Man sollte nicht unters Bett und in die Ecken schauen. Geputzt wird nur oberflächlich.
- L2790OYjohnm (4/5): Small but clean room - Very small room and bathroom. No counter space in BR. Unresolved problems with temp in the room. Only one elevator working consistently , which resulted in long wait times. Room was clean and daily housekeeping service. TV was difficult to use. Great location to Times Square.
- M3425SZjustinp (8/5): Great location - Nice hotel. Very convenient location. Staff is great. Shower is almost too small to fit in. Elevators are small and take a long time to arrive at peak hours.
- michaelrC612IP (10/5): Theatre centered boutique hotel. - Great location for Theatre centered trip. Staff was very hospitable. Would choose to stay here again. Recommend getting a suite as the rooms are a little cramped.
- Castaneda (10/5): -
- Dana (8/5): - Location and cleanliness No free coffee in morning
- Alfredo (8/5): -
- Eytanh (8/5): - מיקום מושלם, צוות ממש מקסים ומסביר פנים, יודעים לתת שירות. חדרים קטנים, ארוחת בוקר ממש בסיסית ולא שווה את הכסף.
- Sebastian (7/5): -
- Eytanh (8/5): - מיקום מושלם, צוות מדהים חדר קטן וארוחת בוקר בסיסית ביותר ולא שווה את הכסף
- DALMIRO (8/5): -
- 143yank (2/5): Buyers be Aware! - It was a disappointing experience. This is sub-Hyatt standard. We arrived early so stored our luggage and started exploring the city. We never received a text about our room availability. Upon returning at 4:30PM, our room was still not ready as if they forgot about us. Once we got our room, it was just one disappointment after another. This is a very old/dated hotel. The room was located on 4th floor facing the street, with extreme noise level. We had bad sleep for the two nights there. The room was dated with material peeling off the bed frames. The pillows had brown stains. The bathroom sink was cracked and faucet was loose. The shower faucet was loose, and ceiling paint was peeling with visible water damages. The min-fridge was stocked with bar items for purchase so left no room for our own drinks. The hotel has no ice machine so had to request ice daily. The staff was not pleasant since we are not Hyatt Globalist, and we were charged $8 cash for storing luggage with them after our 2pm check out. We will never stay there ever again.
- Ronja (7/5): sauber, nettes interior, zu kleines waschbecken, leider hält es nicht die versprechungen, die in Buc - upgrade in king size bett aber man konnte vin meinem Zimmer in ein anderes gucken und anderes herum. Bett hätte anders im Raum stehen sollen. das wäre besser gewesen ABsolut betrogen gefühlt, was die Dachterrasse angeht. Es sollte eine geben laut Booking Bildern und beschreibung, aber dann hieß es. nein wir haben garkeinen ausßenbereich, der gehöort zum pendthouse. Ich hatte das Hotel unter anderem extra nur wegen der terasse gebucht. das war sehr enttäuschend. zudem kamen nochmal massive facility steuern vor ort dazu, die vorher nicht ausgewiesen wurden
- Wolfgang (8/5): Kommen wieder wenn wir wieder in New York sind - Lage optimal, zweckmäßige Zimmer, Restaurant im Haus super Internet!!! Das ging in unserem Zimmer sehr sehr schlecht oder gar nicht
- Vacation275739 (10/5): Close to everything - Awesome location. I drive to New York and there is a parking garage directly across the street which I appreciate. And I like that the rooms do not have carpet because I think that they clean them better. There are lots of food options close by And it’s very convenient if you’re going to the theater. Highly recommend.
- Jaime (9/5): - Bed Bathroom small
- Christopher (5/5): Great location — not so great service and maintenance. - Great location Reception staff was disturbingly evasive at check in. Attempting the bait and switch on the room booked. There was an additional $40 hotel fee not totally made obvious on the reservation. A bit below the normal Hyatt standards in terms of sercovecand accommodations.
- Daniele (6/5): -
- Mirian (10/5): - The location is very good,everybody who work there very friendly and efficient!the restaurant at the hotel is very good too !
- Donald (10/5): -
- Jennipher (7/5): Overall very clean, attentive staff and great location - Very lovely staff and very helpful when needing a couple of things to the room. They were also very helpful checking in and out. The bathroom was very clean and was just right for a girls trip where we spent most of the day outside the room. As girls who were getting ready in the room doing makeup, hair etc, the lighting in the room was very poor. It was dark most of the time due to the lighting in the room as well as barely any natural light from outside. The room was quite small for the price and not ideal for being in the room for longer periods of time, I would definitely get the king room instead if going on a girls trip where you may want some extra room.
- Marcel (7/5): Good place and the Serafina restaurant is awsome! - Restaurant, room, cleaness
- Olga (8/5): - I like the location. I did not like the lack of musical or display(T.V.) devices.
- Peter (8/5): -
- Lalith (3/5): - Bad service, bad room , bad everything
- Yelyzaveta (10/5): -
- Gabriela (6/5): - Location is good if you are going to Broadway Shows. Very near, easy access to Subway. The furniture is damaged (leather peeling off headboard and footboard). Elevators were slow.
- Tevin (10/5): -
- Leonardo (5/5): -
- Igor (4/5): A bunch of hidden fees - Will charge you Facility Fee and fee on fee and tax on tax.
- nicorhernandez (8/5): Great Stay for a Birthday Trip – Sleek & Central - Stayed at The Time for a birthday trip and found the location to be the biggest highlight. It’s tucked away enough to feel private, but literally steps from the heart of Midtown and Hell’s Kitchen.
The hotel has a very modern, moody aesthetic that fits the NYC vibe perfectly. The rooms are stylish, though like most Manhattan hotels, space is at a premium. Staff was professional and the check-in process was smooth.
- 1Iska (10/5): The Batman Bellman - Ask for the Batman Bellman, and your stay will be memorable! Amazing location, close to shows and restaurants. Fun wine and cheese hour as well. We'll be returning!
- ssI8123HC (10/5): Amazing!!! - The location was so convenient to everything in midtown. The hotel itself was modern and had everything you could possibly need. The staff were so knowledgeable and friendly! Namely Josh and Dee, they made checking in and settling in the easiest thing! What a joy to have in the front of the house!
- Wanda I (10/5): - Buena ubicación!!!
- Nienke (7/5): -
- Gabrielle (10/5): -
- Kai Henning (7/5): God service, manglende komfort - Beliggenheten var god. Hotellet ligger like i nærheten av Times Square og flere spisesteder. Rommet var lite. Vi hadde bestilt en suite med ekstrarom. Badet var trangt og rommet var veldig lite. Vi ønsket å bruke rommet som oppholdsrom, men det manglet både stoler og bord for at mer enn en person kunne oppholde seg der.
Resepsjonsområdet var også lite. Det manglet behagelige sitteplasser der. Det var derfor alltid nødvendig å reise ut fra hotellet når vi ønsket å gjøre noe sammen - for eksempel spille spill eller annet.
- Aura maría (10/5): -
- Aura maría (10/5): - La ubicación estuvo excelente! El personal del hotel muy amable y las habitaciones amplias
- Oliver (8/5): -
- pablowindhausen (4/5): Below expectations - The rooms are smaller than they appear in photos. And the "views" are terrible. My room smelled marijuana and was impossible to stay in the room; the staff did not solve the issue and moved us to a standard room when we booked a suite. There were more issues but this is the most significant one. Location is convenient if you want to be around main attractions and walk around.
- Rafael (8/5): Made the best of it. - Very close to times square , which I'd like a lot. Well , funny story is that I thought I was booking at a certain hotel than to find out that the hotel that I both was not the hotel that I really wanted , which was next door so please just read carefully to make sure you are booking the right room.
- A3803XDmatthewc (10/5): Cozy birthday trip! - This was my second stay at The Time. I love this hotel! It's so cozy and feels like home. It's in a great location with an easy walk to the subway. The staff is very friendly and attentive, especially Dee who helped make my birthday trip extra special with a gift delivered to my room shortly after check-in. The free daily happy hour is a great addition too.
- Paulo (9/5): - Localização fantástica; perto da Times Square e 1 quadra do metrô.
Cama super confortável.
Funcionários muito simpáticos e solícitos.
- amymI1388WV (10/5): Great value for the money, especially for NYC -- and the staff are AMAZING - The hotel is a little quirky, and maybe not quite worth 5 stars, but it's worth more than 4, mostly because of the staff -- every single person we interacted with at the hotel was kind, friendly, chatty, helpful, etc. They are the shining stars of the hotel. Otherwise, it's a fine place to stay in NYC -- great location, decent amenities, quiet room, spacious (esp for NYC), etc. There are some things they could improve, but what hotel couldn't? All in all, great value for the money.
- bjb2323 (2/5): Do Not Book Here - Safety Concerns - Booked a king room that was dirty (stains/ripped bedding) and really loud. Especially any rooms that face the street. Likewise, when doors slam, it's very very loud throughout each floor, and there's no signs asking guests to try and be courtesy or remain quiet after hours.
My biggest concern, however, was there was lock on my room door didn't work, which is a safety issue. I called the front desk multiple times to have it addressed, and it never was - even after waiting 2 hours one night, before eventually falling asleep. Finally, I went downstairs and spoke to someone the next night, who assured me they would send someone up right away. 90 minutes later (late at night) someone finally arrived, with the wrong lock to replace. Just a total gong show.
The following morning, housekeeping just barged into my room without knocking, which was very inappropriate and invasive. Would not recommend staying here.
- 701abhinayj (6/5): Good experience for business purpose. - Location is perfect. Almost all major buildings and squares are nearby.
Hotel was clean, staff was very helpful.
Queen size Room was enough for 1 person but there was no closet. Heating was fine. Bathrooms are small but enough to survive for a week. There is no hand shower.
Complimentary Breakfast Buffet was highly disappointed. Almost no option for vegetarian people.
- Oliver (10/5): -
- NCVT91 (10/5): Great hotel in the middle of the theater district and Times Square - Great hotel in the middle of the theater district and Times Square. Nice rooms. Stylish lobby. Door man there to open door for us in the freezing cold was nice too.
- annie270 (10/5): Perfect Stay 😍 - I LOVE this hotel. The genuine hospitality and comfortable beds are honestly all I need. I love that although you're in a really busy location, it's not super loud.
It's a cute tucked away boutique-y spot.
It's sleek, simple and the food is fantastic.
This is my go to here on out for both location and comfort. And they're SOO kind here.
- E. Cerritos (8/5): - Location! Without breaking the bank. Room was comfortable, we got there early and we're able to drop our luggage and enjoy Macy's parade in time There was a curry smell in the room (from previous guests?) We didn't care much, but others may have been taken aback.
- Danielle (10/5): -
- Violet (7/5): Good - Cleanliness of the room. The corners had cobwebs and there was sstench from the bathroom sink
- Penny (8/5): Pleasant stay - Location, clean, safe Nothing
- George (6/5): -
- Prijith (10/5): Nice location and good service - Amazing experience Better service
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