The Brilliant Place
Location: via Di Costanzo 25 primo piano, Naples, it
Star Rating: 7.1 Stars
Property Type: Bed and breakfasts
About this Property
City Views and Convenient Location
Experience breathtaking city views from The Brilliant Place located in the vibrant Port of Naples district. Just a short distance from iconic landmarks like Maschio Angioino and San Carlo Theatre, our property offers the perfect blend of convenience and luxury.
Modern Amenities and Comfortable Rooms
Our bed and breakfast features air-conditioned units with a range of amenities including a flat-screen TV, private bathroom, and balcony. Whether you're traveling for business or leisure, enjoy a comfortable stay with us.
On-Site Facilities and Nearby Attractions
Indulge in a variety of services such as a shared kitchen, luggage storage, and free WiFi. Explore popular points of interest like Palazzo Reale Napoli and Naples National Archeological Museum, all within easy reach from our property.
Book your stay at The Brilliant Place now to experience the best of Naples with us!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
Policies
Check-in: 02:30 PM - 12:00 AM
Check-out: 10:30 AM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Soundproof rooms
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Shuttle service (additional charge)
- Grocery deliveries
- Allergy-free room
- Shared kitchen
- Public transport tickets
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Pet bowls
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Shopping on site
- Television in common areas
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Wine release events
- Secured parking
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room
This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds and 1 futon.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Single Room
This air-conditioned single room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Triple Room
This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Caterina (1/5): Truffa o poca serietà?! - La signora Rosaria prima mi ha chiesto di fare il bonifico sul suo conto, poi ha cancellato la mia prenotazione il giorno stesso del mio arrivo (dicendo per errore) e a distanza di un mese non mi ha mai rimborsato i 97 euro. Truffa?!
- Niccolò (10/5): -
- Vincent (7/5): -
- Angelo (8/5): -
- Filip (5/5): -
- Asia (1/5): Niente acqua per fare la doccia, scarico che scaricava acqua e perdeva acqua di conseguenza bagno allagato. Personale no - Posizione ottima vicino al centro. Tutto
- Daniele (5/5): - la posizione la stanza non era insonorizzata ed il soggiorno è stato costantemente disturbato dalle voci provenienti dalla camera accanto e dai rumori in strada. inoltre il lavandino in bagno aveva una perdita, di conseguenza il pavimento era fradicio.
- Angelo (7/5): Soggiorno piacevole - Posizione ottimale. Condizionatore aria calda funzionante. Mancanza istruzioni su internet e TV. In bagno mancanza di tappetino esterno doccia e scopino WC.
- Mario (9/5): -
- Jan (8/5): -
- Carmen (8/5): - Desayuno y ubicación No tener preparadas las camas y habitación
- LauraAngela (10/5): - Bellissimo e soprattutto la posizione comodissima, Rosaria molto dispobile e gentile ! Tutto perfetto !
- antonio (1/5): - Niente. La colazione non è arrivata. In bagno non ho trovato sapone ne’ asciugamani. Il palazzo è pericolante
- Marisa (1/5): There was zero communication with the hostess , very hard to connect and get clear concise answers . I had a confirmatio - Nothing The area may be convenient , as it’s close enough to the airport as well as the ferries . But the location is not a very welcoming area .
- Pes (8/5): -
- William (3/5): À éviter sauf pour prendre le ferry - L’emplacement, pratique uniquement pour le ferry L’accueil se gère par téléphone et whatsapp uniquement. La personne, même quand il y a des problèmes ne se déplace pas. Étrangement l’établissement demande de payer par virement, en dehors de booking. C’est mal isolé, pas propre, tout est bancale.
- Nicole (8/5): - Tolle Lage. Mit dem Alibus vom Flughafen zum Hafen und dann noch drei Minuten zu Fuß. Ideal wenn es am nächsten Tag mit der Fähre weiter gehen soll. Check in via whats app hat super geklappt. Zimmer liebevoll eingerichtet und sauber. Sehenswürdigkeiten und Innenstadt fußläufig. Frühstück im Kaffee um die Ecke. Sehr netter Kontakt
- Anne Marie (5/5): - Bon emplacement pour visiter Naples proche du port et du centre historique
une chambre grande et une salle de bain correcte , bien qu' il manquait un sèche cheveux à mon gout et la rue fait un peu peur quand on arrive petit déjeuner très basique juste un croissant et un café
- Maximiliano Gabriel (6/5): - La ubicación Internet, no funcionaba, estuve toda la estadía con fallas. Una lastima.
- Marta Frap (8/5): Ottima posizione, grande disponibilità - Ottima posizione, proprietaria molto gentile e disponibile! Semplice
- PIETRO (7/5): -
- Daniela (5/5): - Posizione buona vicino molo beverello per prendere aliscafo, vicino fermata metro università Doccia malfunzionante
- Dario (10/5): -
- Toghrul (1/5): -
- Thibeau (1/5): Please don’t go here - It was disgusting It was the worst experience ever. There was shit in the toilet, hairs in the bed, stains on the pillows AND A LOT OF ANTS!? Ants everywhere. In bed, in shower, EVERYWHERE. Its also VERY loud. We stayed for 1 hour & left. Disgusting
- Fulvio (9/5): - Posizione rispetto all'università, accoglienza, spazi Un po' rumoroso il bagno
- cinzia (4/5): -
- Annette (8/5): Formidable et inoubliable ! - Hote très sympa et très accueillante ! Hotel très bien situé pour ceux qui aiment la marche car pas loin du centre ville. Transports à proximité
- Stephanie (8/5): -
- Soccio (5/5): -
- Alisa (8/5): - Отличный номер за свою цену. Кухня общая, ванная комната и туалет индивидуальные. Расположение прекрасное! Хозяйка Rosaria очень добрая, приветливая, помогала и отвечала на все вопросы, также ее помощница Катерина очень милая девушка, помогла мне разобраться с заселением и местами для города. Заселение онлайн, надо позвонить хозяйке по номеру или мессенджеру, имейте ввиду это, нужен интернет. Завтрак в кафе рядом с отелем, на завтрак дали круассан, пончик и кусочек тирамису. На мой взгляд за такую цену вы получаете индивидуальное место где спать, небольшой завтрак и прекрасное расположение, а также очень хороших людей. Мне понравилось.
- Victor (3/5): chambre sale, douche qui fonctionne très mal, mauvaise odeur, les toilettes faisaient du bruit - petit déjeuner ok chambre sale, douche qui fonctionne très mal, mauvaise odeur, les toilettes faisaient beaucoup de bruit en continu, hôte malpoli, lit inconfortable
- Medioli (6/5): -
- Vanacore (8/5): -
- rossana (6/5): Ok for 1 night if you re leaving in the morning to catch a ferry, as it’s very close to the port. I would not stay any l -
- Edoardo (1/5): Camera sporca -
- vincenzo (10/5): - Il The Brilliant Palace di Napoli è una vera gemma nel cuore della città. La posizione è semplicemente perfetta: comoda per raggiungere i principali punti d’interesse, ma allo stesso tempo tranquilla e riservata. La cordialità del personale è davvero sorprendente: sempre sorridenti, disponibili e pronti a soddisfare ogni esigenza con discrezione e professionalità. La pulizia della struttura è impeccabile, sia nelle camere che negli spazi comuni, dettaglio che trasmette immediatamente un senso di cura e attenzione verso l’ospite. Un soggiorno che unisce comfort, eleganza e calore umano: assolutamente consigliato a chi desidera vivere Napoli nel modo migliore.
- iliana (1/5): The worst hotel experience i have ever had, one which required me making this very negative review to warn other people. - N/a The hostess was not present the entirety of the stay- i was told on multiple occasions that she would be coming for a check in as promised, only for her to not show. I had to be let in by the housekeeper who was just as confused as i was about the situation. Even the check out did not occur and the hostess was uncontactable, when she did contact me in the late evenings she was incredibly rude, demanding payment in cash even though she was not there to receive it. The facilities were awful: the shower did not work, there was black mould all over the bathroom, the charger, main light, and room fridge did not work, and there were bugs in the bathroom upon arrival.
- M (9/5): - Bed and pillow were very comfortable. It’s a house separated into 4 bedrooms to be rented out.
Though initially, it took 10 mins to get through to her to check in, she made up for it throughout my stay.
Price paid: €51/n The toilet bowl could be cleaned a little better.
Kitchen area cannot be used. The kitchen tap was about to fall off.
No coffee, just sugars.
- PETER ANTHONY (7/5): - Location, location, location.
Nice breakfast at N'Express (you should also try their lunch and dinner - amazing food).
The room price reflects the quality - I think the expression is 'competitively priced.' Main room light switch did not work, bed was extremely narrow and shower head sprayed water all over the bathroom. A soap dispenser in the shower would be a useful addition.
My bed linen and towels were not changed during my entire stay, but maybe you need to ask.
- Valentina (8/5): - Ambiente antico
- Miles (6/5): Reasonably comfortable room in handy location. - Good location Owner wasn’t there to let us in when we arrived, tv in room didn’t work, toilet seat was broken, exterior of building very rundown.
- Luciano (10/5): Un B&B che consiglio vivamente - Devo dire che non avevo mai trovato un B&B con la televisione, l'aria condizionata, il bagno privato e la cucina ad un prezzo così contenuto a Napoli. Spero di poter usufruire di nuovo di questo B&B in futuro. Inoltre ho ricevuto anche una buona colazione gratis. L'ho scelto per dormire a Napoli prima della discussione della mia tesi di laurea, ed il luogo è anche silenzioso e tranquillo. Mi serviva un ferro da stiro, e l'ho trovato. Ho mangiato nella pizzeria vicina "Pomodorino".
- Anna.pis (4/5): -
- Meron (10/5): Exceptional - The location is perfect!!
The host she is really sweet and very accommodating, and she is always available and happy to help.
The inside of the air bnb is very cosy and comfortable and is also very clean.
Air con is on,good WiF.
There's a little kitchen facility where you can fix your food,have tea or caffe.
- Ekaterina (10/5): I liked absolutely everything: clean room, convenient location (in the very center of the city), and special thanks to R - Everything is wonderful
- Berkay (9/5): Superb - The host was lovely
- Ntsiful (7/5): Good - The apartment was calm. The Wi-Fi was super terrible. You can not use it for 1 minute without it getting disconnected. And the location does not favour mobile hotspot since I was having a very mobile network bars. These were extremely disturbing. The owner kept saying she would call the company, but it never got better till I left.
- Sandra (6/5): it was okay for a low budget - The location was perfect. The room was spacious. The air-conditioning was working well. I was not sure if I arrived at the right place. Don't expect a Hotel, it is an Airbnb kind. There is nobody you can ask questions. The Wifi doesn't work well. We had to ask for more toilet paper and the towels could have been better.
- Adriana (5/5): Passable - The place is ok in the best possible location, very close to the universities and the public transport. Booking says that breakfast is included and the reality is that there was not even a bottle of water in the room, nor soap, or enough toilet paper...Pillows are so big that you can't sleep with them.
- Sixeliyev (5/5): Normal - Aircondition and bed is very good The Place’s door is bad
- Stephen (7/5): Good -
- Anna (7/5): Great location, the rest was ok for this price but not that clean. - Location was great, close to metro and to port. You can reach any place fast from there.
Room had more or less everything you should need. AC was working, shower water was okay too.
Breakfast was not far from location but it was rather typical Italian breakfast- coffee and croissant or so. Check in and check out process was a bit strange i had to call them few times to let me in. No rules were explained before or during the stay. I had to ask every time in case i needed anything. Never saw the owner during my 5 days stay so i could only text to get information.
The shower itself was a bit old and with rust, the bed was for one person and is also rather a bit small and very noisy even when you just turn around.
I personally didn’t like the quality of bedding: had few stains and smelled a bit strange like as if it wasn’t completely dry
- Ece (6/5): Pleasant - Location The sheets wasnt clean
Its on the one of apartments 2nd floor. Before we arrieved,there was no information given about how we enter the apartment. We need to call the property.
- Hayley (7/5): Good - The staff were super lovely and welcoming. The location is great, and the room was simple, but clean, and had everything you need when you're just after a place to sleep and leave your things. Check in and out were a little confusing, and neither of the contact numbers I was given worked, but we were able to sort it all out.
- Aneta (6/5): Pleasant - All was good.
Bad English skills of the owner
- Haidy (10/5): Excellent, if back in Napoli, we shall sure go back to the same place if available. - Excellent Host (Rosaria) and a Cleaning Lady (Christina). Excellent Location. None
- Tarun (10/5): Exceptional -
- Mariaslp (5/5): The overall experience didn't meet our expectations. - On the positive side, it's worth noting that the rooms were clean. The cleanliness of the rooms contributed positively to our initial impression of the accommodation, providing a sense of comfort and hygiene upon arrival. Also, amidst the challenges, the lady and the owner did allow a slight delay in our checkout time, which we appreciated as it provided some flexibility. Towards the end of our visit, she made efforts to assist us in arranging transportation to the airport, showing a willingness to help despite earlier communication difficulties. However, our experience in the apartment was disappointing. From the second day onwards, there was no hot water, and attempts to contact the lady were unsuccessful as she had turned off her phone till the next day. The internet connection was poor, and soundproofing was extremely inadequate, with one window in the room failing to close properly, allowing disruptions to our peace. Additionally, the photos didn't accurately represent the environment and the location of the building. Communication was hindered by the lady's limited English skills, prolonging the process of addressing issues. The checkout process was problematic, with the host insisting on an early departure despite the booking page indicating a much broader checkout window. While we appreciate these efforts, they were overshadowed by the numerous issues we encountered. No cleaning or towel replenishment during our three-night stay further added to our disappointment. Overall, while there were some positive aspects, the overall experience fell short of our expectations,
- Eleanor (8/5): Perfect location for me though rather difficult to find . - Breakfast was taken in a cafe nearby. Very nice and convenient. There was no hot water in the sink.
- Keem (10/5): It’s worth the money, close to every bit of the town. I will be staying here again. - I love the clean room and restroom. The outside wasn’t giving at all, but upon entering into the room. I was blown away.
- Cristiano (2/5): Good potential but no customer service - It's in a great spot and the rooms are clean and modern There was no real staff on location and nobody answered the phone (called 5 times throughout my stay)
What looked like to be the cleaning person handed over the keys to us without asking for any documents, and no instructions were given on the checkout despite numerous calls.
Hot water worked only on the first night then it stopped for the rest of the stay with no ways of reporting it.
On the last morning we were woke up by construction workers in the nearby room which cut the power at 9.10am...
Update:
Been dealing with customer service for the past weeks, the property didn't even provide a partial refund for the terrible experience, which i find disgraceful towards the overall opinion and service of Booking.com, i hope corrective measures will be taken against this property within this portal.
- Paul (8/5): Very good - The location. Close to transport and the link for the airport Nothing
- Mira (8/5): Very good -
- Michal (9/5): Superb - Absolutely perfect location. From here the port, the old castle, the piazza plebiscito, and the station Napoli Centrale is at walking distance. You are just few steps from the Corso Umberto that offer large scale of shops and cafes. The apartment has quite large kitchen and space to sit and eat. I appreciate also easy communication with the owner. Thank you! The building is not in a perfect condition. This however does not affect the apartment itself. Maybe the owner should change the aparment's door lock. Nothing serious.
- Nina (5/5): Passable - Would have loved to rate it high but unfortunately the hot water did not work.
Also a few attributes mentioned on the website are not as they are.
- Renata (10/5): Exceptional -
- Michal (6/5): Okay - The location is really close to underground and walking distance from old town and Spanish quarter. Room is nicely equipped. No cleaning service so not suitable for longer stay, kettle dirty.
- Bin (10/5): Hotel is nice and people is kind. Nothing better. - It is a nice place and the hotel people is very kind. The room is lovely, clean and well-prepared. The location is very close to University of Naples and the city port. To reach the hotel per Alibus from airport, it is recommended to get off at the 2nd stop or city port and continued with 5 min walking. A supermarket is within 2 min walk. Another Carrefour is beside the university in 5 min walk. The hotel people also offer me a nice Italian breakfast in a nearby restaurant, which is also recommended. The hotel locates between high buildings, where O2-signal is not very good. Telephone/SMS/Booking.com message service is hardly available outside the hotel. It is recommended to communicate with hotel people before leaving the main street. (~50 meter to hotel.) But this is of course not a issue of the hotel but of O2.
The general situation of Naples is not included in my comment of this hotel.
- Tahlia (10/5): Exceptional -
- Huriyyah (8/5): Very good - the location is close and clean.
- Targol (9/5): Superb -
- Fabio (5/5): Fair to spend a single night in Napoli - Easy Check-in / Location / Quite place poor shower pressure - Poor communication - Host not easily reachable at the Checkout
- Anna (9/5): Superb - location
- Eka (9/5): Was just excellent! - Owner was very attentive from the beginning to the end. Easy to find the place. Location - best! Surrounding area safe and close to all central sites. Room is comfortable enough. There is tiny kitchen that can be used for coffee and tea during the stay. Mosquito nets should be fixed.
- Qian (1/5): Bad - no internet service, broken bathroom.
mean person service
- John (2/5): Very poor -
- Arsenio (9/5): Superb -
- G. (10/5): Exceptional -
- Guntis (10/5): Exceptional - Clean, well equiped appartament where the rooms are the hotel rooms and the kitchen is used by everyone. Close to the passenger port and the historical centre of the city.
- Gillian (6/5): Felt unsafe and scared on arrival. Good value for money once you get comfortable with location of property. - This property was great value for money on the inside. The room was clean and as pictured. I arrived at the property at about 10.30pm (my flight arrived late).. I was told there would be self-check in but not given any details of what this meant. I arrived at the property and there was no sign outside the property matching the name of the booking - the Brilliant Place. A taxi driver from the airport took me to an adjacent street and walked me down two dark alleys to get to the property. I had just arrived in a huge, unknown city as a solo female traveller and felt extremely uneasy arriving at the property. There was no sign saying ‘the Brilliant Place’ outside and none of the buzzers said the Brilliant Place. The property is situated on a dark, quiet street with a huge gate saying ‘25’. There was nothing here that made me feel like I was in the right place. The taxi driver pressed the buzzers and someone without speaking opened the gate which made me feel really unsafe and weary to enter the property. I tried to call the owner (who was not at the property) and initially did not get through and then did not manage to speak to her in English. It turns out she had asked a Spanish couple staying in the property to let me into the property but she had not communicated this to me so I felt very uneasy about entering the property (so uneasy that I was about to go and try and find somewhere else to stay) until a neighbour appeared who did speak English and I felt reassured that I was in the right place and that I could trust the Spanish couple and enter the property. This was not an ideal start. Two things - 1. the signs outside the property should match booking.com 2. The owner should better communicate with guests arriving out with normal check-in times. If she had contacted me and told me in advance and told me to expect a Spanish couple and explained the situation, I would have felt much safer arriving. Be prepared to feel unsafe if you are arriving at night by yourself straight from the airport.
- Teodoroiu (9/5): Superb - Very good position Ingresso
- Rosa (3/5): Poor - The apartment looked nice and clean on the inside, and is relatively close to the historic center. The place was difficult to find for me, there was no sign outside or any name on the door to contact the owner. The house looked honestly creepy and abandoned from the outside, def no place I would normally enter as a female solo traveler. Luckily the downstairs door was open so I could go inside, and a neighbour pointed out the place to me. On the door, the name was not "The Brilliant Place" but something completely else. Felt like the whole thing was kind of a scam. When I arrived inside, the room was not completely prepared and the owner seemed confused who I was and what room I booked exactly.
The owner recommended a few places around and was nice to talk to in general. But when it came to asking a few details about my stay, things got a bit vague, which may or may not had to do with a language barrier. The wi-fi was not working during my whole stay, even though I asked multiple times to fix it. Also, even though the name of the place was literally "Bed and Breakfast" the owner told me on the phone (the next morning, after I woke up hungry and a bit confused where the breakfast was) that it was not included in the booking and she was not able to prepare it in the place (even though there was a fully prepared kitchen). When I asked further, the tone got rude and she hung up on me. Then she sent me to a friend of hers which apparently owned another place, where I could get breakfast. Once I arrived there, I got a bunch of prepacked crackers. Not the experience I hoped for.
All in all, kind of shady and many lacks of communication - and very different from the description here. Would not come again.
- Veronika (9/5): Superb - perfect location to explore Naples
- Anonymous (9/5): Superb -
Photos