Grand Vista Hanoi
Location: 146 Giảng Võ, Hanoi, vn
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Grand Vista Hanoi, located in the heart of Hanoi, offers 5-star accommodation with modern amenities. Each air-conditioned room is equipped with a flat-screen TV, minibar, and a private bathroom. Guests can also enjoy the convenience of free WiFi and room service.
Relaxation and Wellness
Indulge in relaxation at the indoor pool, sauna, and hot tub available at Grand Vista Hanoi. Unwind after a long day of sightseeing in Hanoi and pamper yourself with these luxurious facilities.
Convenience and Entertainment
From the on-site bar to the business area, Grand Vista Hanoi ensures that guests have everything they need for a comfortable stay. Additionally, the hotel's proximity to popular attractions like Vietnam Fine Arts Museum and Hanoi Temple of Literature makes it an ideal choice for travelers.
Book your stay at Grand Vista Hanoi for a luxurious and convenient experience in Hanoi!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Currency exchange
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Public transport tickets
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Steam room
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Garage
- Casino nearby
- Swimming nearby
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Studio Suite
1 King Bed
495-sq-foot room, located on the top floor, city views
Club/Executive Level - Executive Lounge access, internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries and energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Bed sheets not available
- Energy-saving switches
-
Premium Double Room
1 King Bed
409-sq-foot room, located on the top floor, city views
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries and energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Electrical adapters/chargers
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Bed sheets not available
- Energy-saving switches
-
Deluxe Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
-
Premium King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Window
- Free gym access
-
King Studio
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as city views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Window
- Free gym access
-
Executive Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as city views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Window
- Free gym access
-
Grand Suite
This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as city views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Window
- Free gym access
-
Executive Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as city views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Window
- Free gym access
-
Deluxe Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Window
- Free gym access
-
Executive Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as city views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
Guest Reviews
- NickNick09210 (8/5): -
- Hans (3/5): -
- Dhruv (10/5): -
- Lai Shih Long (10/5): 非常好的飯店 - 都好 沒有
- Lai Shih Long (10/5): -
- Niklas (10/5): -
- TRAN (9/5): -
- Niklas (9/5): - Sauberes gepflegtes Hotel mit nettem und gut geschultem Personal. Der Kühlschrank hat nicht wirklich gekühlt aber sonst war alles bestens!
- RYO (8/5): -
- Daniel (10/5): Ich komme gerne wieder - Alles war perfekt es gibt nichts zu beanstanden
- Nhat Quang (10/5): -
- Dao (5/5): - The staffs members were trying their very best. We booked the Executive room for 4 nights and it was not what it was advertised for. There were no afternoon tea. The Lobby Lounge that was meant to be used for Club Lounge is really in the lobby on ground level where everyone can just walk in. No private check-in/out. Executive Benefit was a joke. A quarter piece of sandwich and a small croissant with a couple small pieces of cakes and a fruit stick is not canape. We saw another customer going off at the staff members as she asked for more foods and was told that it was not for free. Alcohol was just 3 different types of beers. Don't book Executive Rooms if you don't want to be disappointed like us. Fair price for a normal room. Should have gone for this instead of wasting extra on Executive Benefit which was a joke.
- Ella (10/5): Amazing stay - Gorgeous hotel we absolutely loved our stay and wish it was longer! Facilities are great, room was huge and bed was so comfortable Breakfast was brilliant, one of the best chicken pho we had in Hanoi Great location - quieter but very walkable to old quarter
- Nhat Anh My (10/5): - Tất cả Ko có
- Nhat Quang (10/5): -
- Christina (5/5): Okay - would not stay again - Nice room The restaurant and staff
- Catalina (10/5): Definitely would stay @Grand Vista again!!! Clean & friendly staff. Highly recommended - Clean & organized room, friendly & extra helpful staff especially Hong at the front desk & Bai Cam the bell boy. The breakfast buffet has a good delicious food spread. Great hotel location, clean neatly designed place & reasonably priced. I suggest to have the shampoo, conditioner & shampoo gel to be installed on the wall as individual dispensers. These would save the company money, environmentally friendly by not using those mini plastic containers & avoid wasting the leftover liquid in the container.
- Alpaslan (7/5): -
- Małgorzata (9/5): -
- Bülent (8/5): Genelde keyifli - Her yeri güzeldi Civardaki inşaat çalışmasından dolayı gürültü vardı.
- Laia (10/5): -
- Hoang Anh (8/5): Ok for my business trip because of its location - Phòng rộng rãi, tiện nghi. Vị trí ngay mặt đường Giảng Võ, rất gần chỗ tôi họp. Nhân viên nhiệt tình, vui vẻ. Mùi trong phòng khiến tôi có cảm giác ko sạch sẽ (mùi mồ hôi lâu ngày), bật máy lạnh cũng ko hết mùi.
- Hoan (10/5): -
- Ravi (8/5): -
- Tatu (8/5): -
- Huyền (10/5): -
- Nhat Quang (10/5): -
- Linh (10/5): -
- Thành Đạt (10/5): -
- Nguyễn (7/5): -
- Tran (10/5): -
- Faisal (8/5): مكان جميل ويوجد خدمات بالقرب منك - مكان جميل وموظفون متعاونون جدا عندما اعود الى هانوي سوف اسكن هنا مره اخرى طلبت خدمة غسل الملابس و هناك بقعة في السروال بعد انه غسلوه اتمنى ان يحسنو خدمة الغسيل فقط
- Joris (8/5): Niet bijzonder en geen 5 ster waardige belevenis - Vriendelijk en behulpzaam personeel. Weinig sfeer ook rondom het hotel. Echt zaken hotel, geen familie hotel. Ontbijt ondermaats qua keuze in vergelijk met andere 5 sterren en minder sterren hotels waar we hebben verbleven. Prijs kwaliteit niet in verhouding.
- Nhat Quang (10/5): -
- Sofie (9/5): Good place to stay for 6 days 😊 - The hotel is beautiful with spacious rooms. The staff are friendly, and the breakfast is good. None
- Huu Thanh (10/5): -
- BalkrishnaShroff (8/5): Nice One !! - It is centrally located close to all important places worth visiting. We were a group of 30 friends. We reached hotel at 8 am and we all got our rooms immediately because it was arranged so by our tour operator. The room was spacious facing main road but still there was no outside noise. The breakfast buffet was very good. There were always at least two Indian dishes served every morning. However service was a little problem. Once while eating breakfast, I needed to take my medicine immediately. I requested a server to get me a glass of water, he bluntly told me that water station in on other side. Some courtesy is very necessary in hospitality industry. Since it was a short trip, we did not get a chance to use pool and gym. Overall ambiance was very good and reception staff was very helpful all the time. Special thanks to Ha, Tien Ngoc Anh at reception and bellmen Linh and Bao.
- GrandTour16996352572 (10/5): Good - Hotel is good little away from the centre, staff at the reception were courteous, lobby was good. The coffee shop at the lobby. Serve excellent Vietnam coffee. Rooms were clean. Mattresses were comfortable. Room services was also on time. Breakfast was also quite elaborated. Nonveg and veg food was served
- 563vandanam (4/5): Staff is very rude.other then rooms nothing is good - Nice ambience.room size n bed size are good.worst part is their hospitality.asking for tips was annoying. Don’t have anything for vegans.spread is so low according to the hotel.don’t staff don’t help if we need anything. Even they don’t allow to take bananas for kids out of the restaurant.
- David (8/5): Enjoyable stay - Good size room and comfortable bed To fare from city area
- 382riteshp (10/5): Amazing hotel - It's amazing hotel. The room is very nice, location is very convenient. Staff at reception area very friendly, I can mention Ngoc Anh and Vy. I also enjoyed breakfast there. They are very helpful to guide me things around. Highly recommend!!!
- 939harshg (10/5): Excellent - All the services and amenities were excellent, staff was of great help and support, especially Jeniffer and lyly. Rooms are clean and hotel is a great value for money. Location is prime and traffic free.. located near old quarter and train street.
- Hidenori (10/5): - 連泊しましたが毎日快適に過ごせました。近くに日系のスーパーがあるのも便利でした。旧市街から離れていますがGrabを活用すれば問題なかったです。
- Tran (9/5): Superb -
- Musa (8/5): Very good - They were very good The maintenance of the swimming pool, I'm surprised because at the same time with my stay
- CHUL (10/5): - Overall I am satisfied
- Venture54345229359 (8/5): A Comfortable Stay - Comfortable and spacious rooms, though one had to understand the lighting controls. Good breakfast spread, which had Indian cuisine included. The location is OK, though slightly away from the tourist spots. Staff was cheerful and responsive.
- 964keshavm (10/5): Outstanding hospitality - The staff was really polite. We got a good room. Breakfast was delicious. A little less options for vegetarians, otherwise great. Amenities were top notch and we really enjoyed the location as well. Many eateries and shops to shop from. Overall 10/10
- Shenglan (10/5): - Good service
- Culture27001541944 (10/5): Excellent Stay at Grand Vista Hanoi - I had a wonderful stay at Grand Vista Hanoi. The hotel is in a great location, close to many popular attractions in Hanoi, which made exploring the city so easy and convenient. What really made my stay exceptional was the amazing staff, especially the receptionist Ha and Ngoc Anh. They were incredibly helpful, warm, and professional. Their exceptional service truly made a difference in my experience. I will definitely be returning to Grand Vista Hanoi on my next visit to Hanoi.
- KhuePhuc (10/5): Beyond Expectations: Grand Vista Hanoi Delivers with Ms. Huong's Expertise - Our business group SingHealth Duke-NUS had a wonderful experience at this hotel, and I must extend a special thank you to Ms. Trinh Thi Diem Huong, the Sales Manager. Ms. Huong's patience and willingness to accommodate our needs made my first time handling a large group a truly positive experience. I truly appreciated her support and reassurance, even as our group booking went through several revisions, which made the entire process so much easier. Our 1-day retreat itself, held on level 21, was a delight, boasting incredible views, a fantastic ambiance, and impeccable set-up service including our cozy lunch at level 4. We were impressed by the hotel's responsiveness to our feedback and their commitment to ensuring our satisfaction. Grand vista Hanoi Hotel , convenient for large transportation, and its spacious rooms made it an excellent option, and our group's experience (including some very good feedback on interactive conversational exchange with hotel porters) made a strong testament for this choice as we ended our business trip in Hanoi 10-16March
- 215miguel_ngelf (10/5): 1 os best hotels in Hanoi - quality excellent clean and modern hotel. it is my frist choice in Hanoi. They have everything you need. the service is very very good and polite. great clean rooms, all looks new and the best breakfast in Hanoi. they have gym, spa, swimming pool, casino, etc… coming back here again.
- Hiroyuki (10/5): - 良かったです。
- Shenglan (10/5): - Good service!
- Mark (9/5): Superb -
- Guide10504040495 (10/5): Awesome experience - Stay was awesome. Staff was very helpful and friendly. Tien, Ha and Lai helped with travel and bookings and also helped in money exchange. Tien especially helped us a lot by staying in touch on whatsapp regarding small matters. Overall the stay was very good and we haven’t faced any issues because of the awesome service we received.
- Trip22519333658 (10/5): A wonderful experience - I had 2 nights staying with Grand Vista Hanoi. I was actually impressed by the service of the reception. Specially, the receptionists Ha, Ly provided information precisely and they are friendly. The bellboy Trung also supported me a lot. I will come back to Grand Vista Hanoi if i have a chance.
- April (10/5): Exceptional -
- Lan (8/5): my choice for business trip - location the lobby need more space for guests
- MOTOYASU (10/5): - 本当に良いホテルです。スタッフは親切で、部屋はきれいで機能的です。
- Tran (9/5): Superb -
- Siphumelele (9/5): Superb -
- Siphumelele (9/5): Superb -
- Global21842708471 (10/5): Excellent Staff - Our experience at Grand Vista was beyond our expectations! The staff could not have been more helpful, our room was so comfortable. The hotel's staff, Jenifer, Ly, Trung consistently went out of their way to help us have the bes experience in Hanoi - And the breakfast! Everything you could want was available. The location was perfect for us. We can't wait to return!
- Global03058153217 (10/5): Would stay again. - Hotel is very nice and staff are extremely helpful and professional. Tien was amazing and being there any time we wanted anything. Thank you very much. Highly recommended. One thing I would advise to the hotel is to keep the breakfast buffet hot plate lids closed. Every day we came down for breakfast they were all open and the food was cold. Not sure if this is standard procedure? Also, although our room was very nice, there is a lot of stains on the carpet in room 1601. In a 5 star hotel this needs to be addressed. Even so. I would 100% stay there again. Thank you
- Batbileg (8/5): Very good -
- Thao (8/5): Very good -
- Vs (7/5): Good - Nice clean hotel Room service
- Vedran (9/5): Superb -
- Ritesh (8/5): Comfortable short stay - Good property and value for money. Breakfast options could be improved.
- Michael (10/5): Value for money - Good value for money with the discount. Plenty of group tours and can tell it's popular. not located in the most walkable area, with very little to offer in the vicinity, except for the lake. Saving grace is the service staff whom I think are very attentive.
- Nhat (9/5): Superb -
- Nhat (9/5): Superb -
- Sharan (9/5): Nice stay for a base in Hanoi - Nice hotel with all the facilities of a big hotel - large buffet breakfast, well equipped rooms, English speaking and accessible staff. Fully worth the rate, which was quite affordable. We stayed overnight and was picked up for our Halong Bay cruise in the morning.
- ICHIRO (8/5): - ホテルの設備やサービスはとても良かったが、6泊しましたが朝ごはんの内容はあまり変わりがないので飽きてしまった。近くは小さい日系のfujiスーパーがあった。
- Vedran (10/5): Exceptional -
- Nilanjan (10/5): Exceptional - Gym, swimming pool, breakfast spread. Location. 4 kms from Old Quarter.
- Surya (10/5): Exceptional -
- Shubham (9/5): Superb -
- Meghna (10/5): Exceptional -
- My (9/5): Superb - The male trainee receptionist with the glasses was super super helpful and nice!! He recommended us things to do as well as help me make birthday plans for my partner which made our stay very pleasant and welcoming :) Other than that, the indoor pool was great. The rooms were clean and comfortable. The staff is super friendly and always ready to help. Overall recommend staying here!
- Shruti (1/5): 0 star hotel with worst staff - Nothing From rude and unfriendly staff to not having enough toiletries in the bathroom. Not one single thing about this hotel was worth the money. No one will show you the room, have to fend for yourself and look for it. At this price I would expect better service. Then we had to ring the reception to get our bags. It is oone of the worst hotels ever. Do not stay here.
- Shivani (7/5): Good for a short stay - Nice and clean Missing a personal touch, not many options for vegetarians
- Sinda (10/5): - Overall is good !
- Shokoofeh (10/5): Exceptional -
- Yoshiki (10/5): - 今回初めて宿泊しましたけど部屋も朝食も大変満足しました
- Verified traveler (10/5): Voyage en solo - Super hôtel un peu excentré du centre , super chambre, service de qualité, le petit déjeuner est très asiatique et de faible qualité pour les produis occidentaux. Concernant la salle de sport elle est petite très basique, mais fais l’affaire. Dans l’ensemble je recommande !
- Miguel (10/5): Place to rest after work - New, clean, comfortable, good gym with pool and tasty breakfast! Nothing
- Shqiponja (10/5): Exceptional -
- Valerie (9/5): Superb - Pool, jacuzzi Restaurante. I asked for the beef was dry and full of fat. also very cold I asked chicken soup, was not flavour. Very expensive too
- Thao (10/5): Exceptional -
- Hitoshi (10/5): Good choice to stay in Hanoi. - I stayed 4 nights, and am satisfied staying this hotel. My arrival was late at night (11pm), but check-in was so smooth. The room was large and clean equipped with two closets. There was also a bath tub. I enjoyed a variety of breakfast menus. The staffs were so kind.
- Ann_pham (8/5): My preferred hotel in Hanoi - Friendly welcome from Hotel staffs Fast check-in process the surroundings of the hotel
- Nhat (10/5): Exceptional -
- Ane Dalsnes (4/5): - Bad experience with check- out. The hotel tried to charge for minibar use from former guest. While sorting this out, other guests who were more loud were followed up, keeping me waiting, before settling this error.
- MOTOYASU (10/5): - 設備やホテルスタッフのサービス、朝食などがとても良く、今後はハノイの常宿にします。近くにスーパーも有り便利です。
- Brian (10/5): - I stay this hotel every time hanoi staff make you feel at home
- Lan (8/5): Very good -
- Simon (6/5): Pleasant -
- Huy (10/5): Exceptional -
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