Robertson BY Shahjalal Suites

Name: Robertson BY Shahjalal Suites
Address: 2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150, Kuala Lumpur, MY

Location: 2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150, Kuala Lumpur, MY

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Luxurious Spa Experience
Indulge in relaxation at the full-service spa and discover ultimate serenity during your stay.
Abundant Recreational Choices
Enjoy 15 outdoor swimming pools, a sauna, and explore the city with bicycles for rent.
Convenient Amenities
Benefit from express check-in/out services, along with on-site shops and free self-parking.
To revel in this lavish condo with first-class facilities, book now for an unforgettable experience.

Important Information

Pool access available from 7:00 AM to 10:00 PM.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:30 AM

Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's whatsapp mobile app before check-in.

Amenities & Facilities

Meeting rooms
Full-service spa
Express check-out
Fireplace in lobby
Express check-in/check-out
Sauna
ATM/banking
Gift shops or newsstand
Shopping on site
Fireplace in lobby
Television in common areas
Express check-out
Full-service spa
Meeting rooms
Smoke-free property
Express check-in
Grocery/convenience store
Wheelchair accessible parking
Golf driving range on site
Playground on site
Free self parking
Shopping mall on site
Covered parking
Secured parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Accessible shuttle
No accessible shuttle

Rooms Available

Family Apartment, 2 Bedrooms

1 King Bed and 1 Large Twin Bed
Overlooking the city

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Washing machine and yard; rollaway beds (surcharge) available on request
Comfort - Air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Yard
- Premium bedding
- Separate dining area
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Design Room

1 Queen Bed
600-sq-foot room with garden views

Layout - Separate dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Washing machine and yard; rollaway beds (surcharge) available on request
Comfort - Air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Yard
- Premium bedding
- Separate dining area
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Executive Apartment, 1 Bedroom

1 King Bed
700-sq-foot room with city views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Washing machine and yard; rollaway beds (surcharge) available on request
Comfort - Air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Yard
- Premium bedding
- Separate dining area
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Romantic Apartment, 1 Bedroom, City View

1 King Bed
603-sq-foot room with city views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Egyptian cotton linens, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Washing machine and yard; rollaway beds (surcharge) available on request
Comfort - Air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Electric kettle
- Stovetop
- Bidet
- Yard
- Premium bedding
- Separate dining area
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Bing-Hao (2/5): Very bad accommodation experience - The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
Josephine (2/5): - I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival. Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed. I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.