Hongqiao Jin Jiang Hotel
Location: No. 5 Zunyi South Road, Changning District, Shanghai, Shanghai, 200336, Shanghai, CN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Spa & Recreational Amenities
Indulge in a relaxing massage at the spa and enjoy the indoor pool, sauna, and fitness center.
Dining & Entertainment
Choose from 4 restaurants, 2 bars/lounges, and 24-hour room service at Cafe Bistro.
Featured Amenities
Enjoy complimentary wired and wireless internet access, business center services, and limo/town car service.
Book now to experience luxury and convenience at Hongqiao Jin Jiang Hotel in Shanghai.
Important Information
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Sauna
- Concierge service
- Steam room
- Fitness facilities
- ATM/banking
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Limo or town car service available
- Full-service spa
- Smoke-free property
- Tours/ticket assistance
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Computer station
- Train station pickup (surcharge)
- Pool sun loungers
- Train station drop-off (surcharge)
- Banquet hall
Rooms Available
-
Club Queen Room (Inclusive of Executive Lounge access)
1 Queen Bed
322-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Club level room
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Deluxe Queen Room
1 Queen Bed
323-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Club Twin Room(Inclusive of Executive Lounge access)
2 Large Twin Beds
322-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Club level room
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Club Suite(Inclusive of Executive Lounge access)
1 Queen Bed
646-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Separate living room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Club level room
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Premier Queen Room
1 Queen Bed
323-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Deluxe Suite(Inclusive of Executive Lounge access)
1 Queen Bed
646-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Separate living room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Deluxe Twin Room
2 Large Twin Beds
323-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Need to Know - Bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bathroom grab bars
- Soap
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
Guest Reviews
- HIROHITO (6/5): - フロントスタッフの数が少ないし、対応が悪い。チェックインもアウトもかなりマラされた。
- Atsushi (8/5): - 虹橋地区で、近辺には、飲食店多数。 地下鉄駅から少し離れているのが難点、
- REIKO (8/5): - 口コミにあった排水口の詰まりもなく、清掃も行き届いていて、子連れでも快適に過ごせた。
- akihiro (10/5): - 良いホテルです
- Liway (8/5): - Convenient to where I want to go
- Norimasa (8/5): - GOOD
- YUKIE (10/5): - 近くにデパートや飲食店が多く便利です。コンビニはセブンイレブン、ローソン、ファミリーマート全て徒歩圏内です。 快適に過ごせました。
- weijie (2/5): - 配管詰まりで、水浸しで着替えが濡れて、それなのに、スタッフの対応が最悪、もう泊まりたくない
- Adrian (8/5): - The hotel is nice, well kept, and in a convenient location. The room was very good with armchairs, tables, and other items. The breakfast included in the room charge was OK. The food/bar offers were limited. A bar was closed during my four days in the hotel. Other facilities seem good although I did not use them.
- HIROSHI (8/5): - Good location and silent.
- hisashi (8/5): - 快適だった
- Franz (10/5): - Everything just perfect!!! Real great hotel!!!
- Go (10/5): - 清潔で良い
- tsutomu (10/5): - ホテルスタッフ対応は良い ハウスキーピング内線では簡単な英語も繋がらない 部屋は綺麗 エアコン温度調整は無くファンの強さのみ
- SHENG HSING (10/5): - 大廳有一個電梯是壞的，沒有標示「故障」，很多房客都是刷卡電梯沒反應以為房卡故障，這一點大堂的反應處理有點慢。整體而言各方面都很優的。
- Verified traveler (10/5): - Booked this hotel for my son who is in Shanghai attending university, staff were very helpful and friendly facilities were excellent.
- hiroshi (8/5): - ウォシュレットがあればもっと良かった
- Hisashi (10/5): - I always stay this hotel because it’s very nice location. There are lots of restaurants nearby.
- Dai (6/5): - 元々、シェラトンだったという事もあって建物はしっかりしているし、朝食も美味。 ただ、風呂&トイレの排水がめっちゃ詰まります…
- Seulgi (8/5): - 全体的に清潔。 しかし昔からあるホテルだからかな？ 全体的に古い感はすごくある。 ベッドメイキングの対応はとても早いので、サービスは良い。
- TAKAHIRO (8/5): - GOOD
- Minoru (8/5): - 少し古いが、快適に過ごすことが出来る
- Kenji (8/5): - 施設自体は古いのですが、掃除が行き届いており、 料金に相応しいと思います。また、ショッピングモール、 飲食店も近郊に多くあり、便利です。
- Verified traveler (10/5): Quite good was my experience - My first issue was trying to find the hotel from the subway station. The map from the booking sight was incorrect. So was the Chinese map app. No taxi to be found for quite some time. After arriving, the check-in line was quite long, as was the wait. However, they did apologize and seemed sincere. The room was in wonderful condition for not-brand-new. Quite good. It had a comfortable feeling. Black-out curtains truly are. Bed was comfortable. The cleaning personnel were kind as well as thorough in their work. The breakfast buffet was quite good with great variety, with variations each day. I don't expect people in another country to speak my language. However, I was pampered here, as all at the front desk I worked with did, cooks spoke some, doorman spoke some, and the concierge I dealt with was fluent (all in English). Pleasant neighborhood. Subway 10 minutes away, food and shopping, plus plenty of trees. I don't usually say this, but I'd be happy to stay here again if the opportunity presented itself. It wasn't quite perfect, but it was very, very good.
- Verified traveler (4/5): - The service standard is getting down, after the management changed. It cannot compare to the former management of Westin and Grand Sheraton, it is far different from before. The courtesy and efficiency of the staff are poor. Disappointed and will not stay here again.
- Ken (10/5): 服務好 - 人員服務好 環境整潔
- Angela (10/5): Beautiful hotel - This was a beautiful hotel and we were treated very nicely. I would definitely stay here again.
- ジャパンダ (10/5): - 日本食の充実希望と日本語放送のテレビ番組を増やしてほしい。^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^^_^
- Ka Wing (10/5): - Free to upgrade the room. The hotel condition is good. It is slightly far away from Metro. There are many shopping centers nearby. The breakfast is good.
- HIDEO (10/5): - フロント、客室サービス等の対応も良く大変快適でした。
- cj (8/5): - クラシカルな雰囲気は◎。 部屋と浴室に髪の毛が残ったりしてたのが若干マイナスでした。 スタッフの対応は、問題なし。
- David (10/5): - Stayed 5 days for family vacation. Location is the best. Convenient access to everything including shopping, entertainment, dining and transportation. Very friendly and helpful staffs.
- Verified traveler (8/5): - 使用済みのタオルが片付けられていなかった
- 辰井士郎 (6/5): - 風呂のバスタブに湯水を溜めれない、壊れている。
- マーガレット (8/5): - 冷蔵庫が入っているTV下の家具のがたつきや、ユニットバスのコーティング材の剥がれ他、施設の老朽化が見られましたが、立地場所や、スタッフの方々の対応が親切で、快適な滞在をさせていただきました。(ユニットバスの縁にアヒルのおもちゃが置いてあり、緊張が解れて嬉しかったです。)
- Shinya (10/5): 便利な立地 旧シエラトンホテルで安心サービス - 旧シェラトンホテルです。上海市長寧区で最寄り駅は、地下鉄2号線娄山关路駅(Loushanguanlu)、10線伊犁路駅(Yililu）徒歩10分から20分程度。天山路の71路線バスは東西に走りBundo(外灘）まで直行します。周辺にはSCが多くレストランも多い。非常に便利な立地です。
- SG (8/5): - エギュゼキュティブフロアの会議室を仕事で使わせていただきました。コーヒー、お菓子のサービスもいただき、心地よく効率的な会議ができました。
- Verified traveler (10/5): - 今回は一泊だけでしたが、非常に良い対応をして頂きました。有難うございました。
- Verified traveler (8/5): - 地點十分方便，近虹橋機場，每次到上海都會選擇錦江大飯店，價錢也合理，房間十分整潔乾淨，職員主動有禮。
- Verified traveler (8/5): - サービスは大変良かった。
- Liao (6/5): - 訂房時的優惠房價跟實際收的不一樣，還好退房時有發現請他們重新確認訂單，要特別注意⚠️房裏設備老舊了
- Verified traveler (10/5): - スタッフの方々が、皆さん親切でした。
- Verified traveler (4/5): - 施設が古いですね。お風呂もちょっと汚い感じがしました。
- Verified traveler (6/5): 不便な立地 - 本当に5つ星なの
- Verified traveler (6/5): 5つ星？？ - アメニティーは申告したら、もらえます。 冷蔵庫が開かない、お国柄的に温かい飲み物しかのまないかもしれないくど、冷蔵庫が使えないのは困った
- Verified traveler (6/5): 飲み物を冷やせなかったこまった - タクシーを乗りこなせないと、不便なホテル 見た目部屋の中は、古い感じ 床は絨毯 冷蔵庫がつかえなかった
- Verified traveler (6/5): - 特にありません。朝食は食べませんでしたが、どうなのでしょうか？
- Verified traveler (10/5): 虹橋エリアの5つ星ホテル - 虹橋エリアの5つ星ホテルがスペシャル価格だったため、今回、初めて滞在してみました。部屋もアップグレードして頂き、サービス等は申し分なかったのですが、トイレにウオッシュレット無かったのが残念でした。
- Verified traveler (10/5): - 施設内はいい匂いがして、心地いい空間でした。 バスタオルやバスローブ、タオルなど かなり充実していて過ごしやすかった
- Zhou (10/5): 良かった - とてもいい立地です、周辺は大きなショッピングモールが３つもあって、食事や買い物は困らなかった。 しかし、水とかは近くにコンビニしかないので、スーパーは日本より高い気がします。
- Verified traveler (6/5): - もう10年も利用してますが、流石に設備が古くなってきてます。 今回、お風呂の排水がつまったり、トイレの水が流れなくなったり・・・ たまたまでしょうが、トラブルに慣れてないと大変かもです。 また、台風の関係で事前にネット決済で延泊しましたが、チェックアウト時に一泊分請求されました。 カタコトの英語で解決しましたが、このような対応ではちょっと・・・
- Verified traveler (4/5): - さーserviceの水が変な味がする。前回まではきにならなかったが、基に戻してほしい。
- Verified traveler (4/5): - 施設については、大きな問題はありません。ただ、Check In時のStaffの対応は、今回は非常に悪かったです。Depositの際にCard Numberを控え忘れたとの事で部屋まで連絡がきた。更には他の部屋の支払いのDepositにしてしまったとの連絡がくる等、過去にないTroubleが発生した。また、Expediaでは1つの予約をしたつもりが、2つの予約に分割されており混乱をきたした。
- Verified traveler (8/5): - ・1人室2人で予約しているのに、バスローブや朝食が1人分しか付いていない。 ・朝食のバフェの品数が思ってたほど充実していなかったが、一人RMB200は高すぎる！（今回一人分しか付いてなかったため請求された） ・建物が古いので洗面やお風呂の水の流れが悪かった。
- YUKO (10/5): ありがとう！ - 日本語しか使えない旅行客で不安でしたが、フロントに日本人の方がいらっしゃったので、安心しました。ありがとうございました。
- Verified traveler (8/5): - 初めて利用しましたが、よいホテルですね
- Verified traveler (10/5): - ロケーションも良く価格も安い
- Verified traveler (8/5): - ウオシュレット付けて
- Verified traveler (6/5): - 4つ星レベル 特に不便はない。 タクシーは要注意、来るタクシーはみんな割高 カモにしている。 玄関でスタッフに依頼してたら高い。 来た一般のタクシーも、カモにして、まわり道をする。
- toku (6/5): - 静かで落ち着けました。
- Verified traveler (8/5): - いつも通り、ウォシュレット対応の部屋にして頂き、大変満足しています。
- Verified traveler (6/5): - デポジットをカードで支払いをしましたが、何の証明も頂けない。
- Verified traveler (6/5): - 建物自体は昔からあるホテルです
- Verified traveler (8/5): - 施設が古い為、浴槽の排水に少々難あり。
- Verified traveler (10/5): - ジムナイス！朝食もナイス。
- TAI PING (8/5): - 離地鐵太遠, 不容易找到計程車.
- Verified traveler (10/5): - 受付スタッフが研修生だったせいかCHEKINに時間がかかった。
- Verified traveler (10/5): - 大変満足しています。今後もウォシュレットの付いている部屋でお願い致します。
- Verified traveler (10/5): - 部屋はゆったりしていて、 バスタブつき。 前回なかったウォシュレットがついていたので びっくり。ドアマンやスタッフが皆優しく気がよくつく。
- Verified traveler (8/5): - だいたい満足しています。
- Verified traveler (6/5): - 前回までウォシュレット付きのお部屋を優遇して頂いていましたが、1ヶ月ぶりに予約したら今回はウォシュレットの無い部屋になってしまいました。残念です。
- Verified traveler (10/5): - 日本人の従業員の方がいて安心だった。対応も非常に親切で助かりました。若い男性の方でした。
- Verified traveler (8/5): - 以前にも宿泊したことがありますが、少し古くなった感はあります。 この値段ならまずまずという感じです
- Verified traveler (10/5): good - nice and kind staffs! good food breakfast. will stay again!
- Verified traveler (6/5): - They didn't bring coffee at breakfast.
- Francisco M F (8/5): Good location yet reasonable priced - Staffs are friendly and helpful. Condition of the hotel needs an overall renovation.
- Verified traveler (10/5): - シャワーの出し方に問題あり
- Verified traveler (2/5): - 天上から液体が落ちてきて 気持ちがとても悪い。
- Verified traveler (8/5): - 何年か前に泊まった時とそれほどサービスの違いを感じずに過ごせました。駅からの距離が多少遠いことはわかっていたので、たいして気にもならず良かったです。
- Masa (10/5): - 少し駅から遠いが、豪華で清潔、立派なホテルでした。 日本食のレストランも周りに多いので日本人には滞在しやすいのでは。
- TAKAYOSHI (8/5): 立地よし虹橋地区の高級ホテル。 - ホテル自体のサービスはいい。客室が少し古く感じる。よって清潔感がおちる。
- Verified traveler (8/5): - Inspite of the inconvenience, but when brought it up with Jason, the assistant manager, it was promptly, professionally and swiftly rectified. It is but just right to put into consideration that such positive action be complimented accordingly. Highly recommended if you want a non-smoking hotel. Outstanding management team with very pleasing staff. Big quiet rooms with nice spacious bathrooms. They’re one of the very few hotels that give complementary water everyday and they also have one of the best tasting and very aromatic complementary coffee I every had in all my years of traveling! Located near several malls/shopping centers. But you’ll have to walk a bit further to get to restaurants and the station (15 min walk). You get what you see in the pictures. But it has a bit too many kinks for a 5-star hotel though. Since the hotel rooms needs bidet installed and a little renovation (it is an old hotel but definitely NOT worn down!) Hope they’ll fix the aircons since it doesn’t work as well as it should (had the temp. at 10C and all the settings set at cool +max but the room was still too warm for our liking) Will definitely be back! Thank you for making our stay enjoyable and memorable!
- Verified traveler (10/5): - Good location, and friendly staffs! The room was nice and clean!
- Verified traveler (8/5): - Room had nice settings. The water pressure for the shower was low.
- Zaven (10/5): - It was very good..thanks,
- Sengtak (10/5): - had a very good check in. As my flight was the redeye, Miya Zhao was very efficient and managed to find room available though it was way before checkin time. This flexibility and customer service made a huge difference for me as I had a late morning meeting to go. Thanks and special acknowledgement to Miya for her fabulous job and contagious smile.
- Pui Mung (6/5): - Formally was Westin then Sheraton, the problem is under the Chinese management, it’s just lack of experience like they should remind u a day before your check out !
- Verified traveler (10/5): - 5 star facility. But the lobby manager don't knoe how to smile. That's the only pity.
- Keisuke (6/5): - breakfast was included so thats a plus, but some cooked dishes were not kept warm. can do a better job as a five-star hotel taste wise and service wise.
- Verified traveler (10/5): - Good staff and service, nice clean rooms, would come back :)
- Verified traveler (8/5): - I want to reduce the price.
- John (6/5): - I stayed here two nights on one of their top floors. Taking shower was very difficult because shower only allowed me to choose HOT or cold. I just could not set the temp. right. So the next day I changed the room hoping the shower is fine. But it was same as the previous room. Everything else was perfect such as staffs, rooms, facilities.
- Elan (6/5): Nice and Clean - Nice and clean hotel
- Verified traveler (8/5): Always double check the price when you check in. - The hotel staff was not very forthright with what they said they would charge on my card. They quoted me something completely different than from what I booked with hotels.com. I am aware of authorizing for incidentals but this wasn't even what they described.
- FlorenceYeh (8/5): - When standing on the line to wait for check out, there is immediately people to open new counter to speed up the process and shorten the waiting time.
- Verified traveler (10/5): - Nice hotel....staff are friendly....centrally located...many shops & restaurants near by.
- Verified traveler (10/5): - Good hotel overall....centrally located....many shops & restaurants around.About 20 minutes walk to subway...
- Yuichi YYZ (8/5): Nice Hotel - Staff Quality one time was very bad but not getting better. It tool so long to check in and out, but now much quicker. Breakfast has not only Chinese and English, but also Japanese and Korean food.
- Smart eteko (10/5): Nice hotel closed to restaurant area - Around this hotel, there are lots of Japanese restaurant, and shopping area. Room is fine. Staff is fine.
- Kristen (10/5): Friendly staff, great area - Great area of Shanghai - lots of shopping and really delicious restaurants close to the hotel.
Photos
