Copthorne Tara Hotel London Kensington

Location: Scarsdale Place, Kensington, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Family Room

  Children will receive a kids’ exclusive check-in experience including steps to desk level, registration card, coloring paper and welcome sweets. The little ones also receive free breakfast to set them up right for their busy day ahead and from 6 to 12 years old it is half price.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room - Disability Access

  This room has air conditioning, free WiFi, Full HD TV, coffee and tea making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Twin Room

  Located on the lower floors of the hotel, this room offers a Full HD TV, free WiFi, private bathroom and tea/coffee making facilities.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Club Double Room

  Located on the top 3 floors of the hotel, this room offers city views, Full HD TV, coffee and tea making facilities. Bottled water is provided. ( Executive Breakfast Access’ where complimentary breakfast is served in the Executive Lounge)

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Free gym access
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Club Twin Room

  This room has bathrobes, air conditioning, free WiFi, Full HD TV, coffee and tea making facilities. Bottled water is provided. ( Executive Breakfast Access’ where complimentary breakfast is served in the Executive Lounge)

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Free gym access
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double Room

  This room has air conditioning, free WiFi, Full HD TV, coffee and tea making facilities.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double or Twin Room

  This room has air conditioning, free WiFi, Full HD TV, coffee and tea making facilities.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double Room

  This room has air conditioning, free WiFi, Full HD TV, coffee and tea making facilities.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Twin Room

  This room has air conditioning, free WiFi, Full HD TV, coffee and tea making facilities.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• mark (5/5): a tired hotel - location.Good breakfast deal Rooms very tired. Heating did not work.
• Nawarat (8/5): -
• Jeannie (8/5): -
• peter (8/5): The hotel is in a great location but more touristy and less exclusive than it used to be. - Location Nice room Slightly early access to room Hot breakfast Items were cold and fried eggs had stood too long Climb in bath to shower rather than walk in. Toilet not soft close Club room not open as advertised and advised at reception.
• hadi (9/5): -
• Hector (7/5): -
• Theresa (8/5): - Liked the hotel and the staff were helpful until the checkout. Female staff member who dealt with the checkout. She was in friendly, looked unhappy about having to deal with us. Was zbrupt and surly and never once asked us if we enjoyed our stay and if everything was OK.
• Hector (8/5): -
• Olander (5/5): Good location but nobody seems to really care. - Good location, hotel reception staff. Tiny and uncomfortable bed for two. Decently clean room but worn. Bed cover was torn, old unused cable conduits on the wall. Not very soundproof door or walls. Breakfast was a bit disappointing few options and hard to find anything healthy. Always queues for coffee and staff not very attentive. Our extra requested duvet was taken when they cleaned and had to be re-requested.
• Terence (4/5): Average at best ! - Location Very busy with tour parties ! Breakfast very poor quality and too busy , not enough room for everyone, it was a real let down. In fact we went out for breakfast on last morning! Even though we pre paid at the hotel!
• fatima (2/5): - The staff are super nice and friendly Dirty rooms old bathrooms Full Of dusts and insect the carpet was so dusty even though I upgraded to a suite When I ask for toilets or anything they take a lot of time to get it
• Hector (8/5): -
• PamMie (5/5): unhappy for what we got for the price - Location Very expensive for what we got. Rooms are the same as when i last stayed in 2009. Outdated, basic and nothing that would say wow. In short very dissapointed.
• Michael (5/5): -
• Fenwick (1/5): very unpleasant - Nothing! the best part was checking out I was extremely disappointed with the condition of the room during my stay. The room was dirty, poorly maintained, and very old-fashioned. There were visible issues throughout, including damaged fittings and a loose plug socket/chuck sticking out dangerously from the doorway area, which is completely unacceptable from a safety perspective. I specifically booked a Club Room expecting a much higher standard, but the room was nowhere near what was advertised or expected for that level of accommodation. Overall, the experience was far below acceptable standards and did not reflect the quality I would expect from the hotel.
• Julia (7/5): We got what we paid for. - Convenient to the tube. Comfortable. Spacious. Cooked breakfast was cold. Plumbing was noisy.
• Cowley (8/5): Comfortable stay. - Location for what we wanted to do in London was great. I thought our room was in need of refreshing. It's a bit dated now.
• Zghoul (9/5): -
• Cagri (8/5): It’s ok - Good location Dated property
• Janine (7/5): Comfortable bed and friendly staff - Location is great The hallway on level 9 smelled damp, I think the rave music playing during breakfast was the wrong selection for people who want to get going a little steadier, I could really have done with a spoon to stir my coffee in My bedroom and it was soooooo hot in the room even with the air on on cold all night.
• Mario (7/5): - Coffee area at reception is good Check out at 12 is great Breakfast was very busy so there needs to be more coffee dispensing machines and in more locations around the room. There lounge area does not have enough seating. Seating clusters are too big and small groups take up the whole thing making it difficult to use empty chairs.
• Massimo (9/5): -
• Aurélie (8/5): Emplacement parfait - Emplacement parfait Les chambres sont un peu vieillottes mais propres, ce n’est pas super bien insonorisé.
• Konrad (9/5): Great value and location - Great location off high street Ken Hotel shop far too expensive when plenty of supermarkets nearby
• Michele (8/5): -
• Alibaba (9/5): - Ambience Prefer shower not step in
• helen (6/5): -
• Amir Hossien (2/5): - Just location Staff didn’t do anything that we asked them to do
• Abimael (6/5): Tranquilo, barato, viejo. - La ubicación es muy centrica, ademas de tener el metro y el autobus a escasas cuadras. Zona muy limpia y de facil acceso. El personal de recepción me parecio muy agradable, te hacen sentir comodos desde el Check In. Las habitaciones son algo viejas, resaltando el sistema de aire acondicionado o calefacción, los muebles y los enchufes que no tienen adaptación para otros paises. Ademas olvide algo en la habitación y llame para poder recuperarlo y que lo enviarán por paqueteria, la cual yo cubriria los gastos, pero se negaron rotundamente. Eso deja mucho que desear del departamente de objetos perdidos.
• HelD (9/5): Big, warm and friendly hotel! - Large, welcoming hotel that is popular with varied groups. Smooth and friendly check in. Very few issues, the facilities are dated but in a charming way, everything worked well.
• Adam (7/5): -
• Ioan Julian (8/5): It was fine but could be better. - Breakfast was good and the bedroom was on the quiet side of the hotel - not overlooking the 5EW trains! Have stayed at the hotel many times. It is in need of some investment. Bedroom needed decoration, toilet seat was loose, shower was a little leaky. Generally, it is a very well located hotel but does need investment.
• Okoro (10/5): -
• David (8/5): Kensington Hotel London Visit. - Location. Good value breakfast. Parking costs. Cereal choice at breakfast, only muesli and Coco pops 😂
• Lidia (7/5): - The location of the Hotel, proximity to underground Room ventilation system very old and precarious.
• Nolene (10/5): Very good highly recommend - Location
• Moraes (1/5): -
• Malgorzata (6/5): -
• Airam (7/5): -
• Leif (8/5): Ett utmärkt hotell, rymliga rum för att vara i London utan att kosta skjortan. Rekommenderar. - Läget var lugnt på en återvändsgata utan trafik. Ändå bara två kvarter från större gata med restauranger, barer och butiker. Stor lobby med två restauranger, liten butik för dricka och godis samt en bake-off-butik. Vi hade ett familjerum med två rum och två toaletter, dusch i den ena. Rent och snyggt. Rymliga rum, för att vara centralt i London, det ena hade en liten diskbänk och kylskåp. Bra sängar. Ena elementet i vårt rum gick inte att sätta på och elementet i det andra rummet gick inte att stänga av. Men det gick att öppna fönstret och vädra. Något enkelt badrum, men okej.
• Johanna (2/5): - Saimme huoneen 2 tuntia luvatusta luovutusajasta. Toistuvasti luvattiin että odottakaa vielä hetki. Lopulta tuo oli klo 17. Saimme voucherit joilla sai viinin, oluen tai limsan hotellin baarista lopulta vahvan reklamaation jälkeen. Erittäin huonoa asiakaspalvelua heidän virheestään johtuen. Iltamme suunnitelmat menivät tämän vuoksi täysin uusiksi.
• BuZZila94 (10/5): -
• Mounia (10/5): -
• Hall (7/5): -
• Cristina (6/5): Se podría mejorar - El personal El termo para calentar la leche y agua de la habitación tenía moho, el grifo de la ducha cero presión, la cama no era de matrimonio sino dos camas pequeñas juntas
• Magne (8/5): -
• Chow Shen (9/5): Pleasant with amazing location - Short distance to the tube and comfortable surroundings The gym was very secluded and eerie.
• Berg-Gilligan (8/5): -
• Michael (7/5): All in all reasonable value, good access to public transport in bulk standard hotel room - Breakfast for £10 was excellent value and a good selection of food at the buffet
• Rodriguez (10/5): -
• Michelle (10/5): - Check in staff were lovely and helpful thank you.
• Rasheda (8/5): -
• Fay (1/5): Absolutely horrendous, no sleep, dread to think what disease vermin were carrying, heartbreaking way to spend 60th birth - Nothing Rat in bedroom, filthy vent pumping air into room, two nights of engineering works on rail track below at 2 &3 pm in morning fir an hour each time
• cayleyp2026 (6/5): I would look elsewhere - I will start with the good- staff are brilliant and really friendly. Now for the bad well I can’t say bad but the rooms are very out dated. Air con ( see photo) does not blow out cold air and is very noisy and we booked a deluxe room. Are room was also meant to be city view which if you take photos and zoom in very close it is. We only booked in for 1 night which I am glad of if it was more I would have gone elsewhere. Would I stay here again. I think not unless it had a big upgrade.
• GemmaR2012 (8/5): Great location,comfortable stay - We stayed here as friends in April going to a concert at the Royal Albert Hall. We stayed one night. I have to say I was very happy with the hotel. We stayed Tues-Weds and the rate was very reasonable! On arrival staff were friendly. We received a coupon for a free cup of tea (weirdly only for one person) and some other vouchers off the restaurant but we didn’t eat there. Our room was a twin on the 12th floor. It was very spacious and had a bath tub. Beds were comfy and there were robes/slippers and even some chocolates. I guess the décor is a little dated and older looking but perfectly fine. Very clean and comfy. Outside was quiet and we slept well. Breakfast was good and plenty of it. As a vegan I was happy to see such a good selection of plant milks. My only comment would be the vegetable fried rice (which looked great!) had lots of egg mixed in even though 2 of the other trays right next to it were egg dishes. I just thought it would have been nice to make this available to people who can’t eat eggs since there were already plenty of eggs on offer! I like the Kensington High Street area. The hotel is very well situated for the tube station and plenty of shops. It was a 20 min walk to the Royal Albert Hall. I would definitely stay again.
• Velazquez (10/5): -
• Päivi (7/5): -
• Batterson (8/5): Great Location - The staff at the Copthorne is amazing. We really enjoyed the food at the Green Stag.
• Eva (6/5): -
• Renata (8/5): -
• Burak (6/5): -
• Damien (8/5): will use again - location, staff and comfort Cooked Breakfast was lukewarm and some of it cold. TV was not working
• Samantha (10/5): -
• Mindelynn (7/5): Good for one night, affordable for the area, but nothing special. - Convenience, very nice lobby, full breakfast buffet with a lot of options. The room was very run down, the room door did not close very well and the bolt did not engage to lock it.
• AnnHawkins07 (6/5): Poor service - Stayed for two nights, Arrived about 3pm. Check-in easy and relatively quick. We needed a drink and a snack before we were heading out for the evening. The Cafe was open, however had a very limited selection of snacks. On returning at 10,30pm we found the bar closed. Room service stooped at 9,30pm The following morning, breakfast was good and very reasonably priced at £10 a head. Returning at 1,30 on we were unable to get anything other than a sandwich and coffee in the cafe. We went to the Bugis Restaurant for dinner which was good although the 2 course meal (B choices) ar £29.88 was misleading as rice was extra. Staff serving needed training as trued to serve the main course without removing the dishes from the first course! Bottle of wine and water just put on the table unopened. One guest had to ask someone on the next table to open their bottle of water! The room was ok. The towels were replaced and waist bin emptied. Beds weren’t made and coffee mugs not replaced, pillows are very hard and in beed if replacement. All in all our stay was disappointing considering the four star rating. Staff did not engage and were not interested in serving customers, preferring to stand around chatting to each other
• Kimberley Kohler (7/5): -
• O3994DFcats (10/5): Reservations and catering team did an exceptional job this year!!! - "All was very good and professional! Breakfast opened at 6:00 am as planned and meeting room was ready for us." Reservations and catering team did a very good job this year!!! Good work!!
• A2938KFjg (10/5): Reception staff (Emi) are so welcoming and helpful - I recommend staying here. Emi on reception when I checked in and stayed here for business couldn’t have been more pleasant and welcoming and was perfect at her job. It really makes the difference to your stay.
• MERITXELL (7/5): -
• Trevor (6/5): -
• Linnéa (6/5): -
• Amber (3/5): Good location but that’s about it! - Excellent location The hotel rooms are very tired looking Many rooms are of a lower standard irrespective of the cost We stayed on two separate occasions this week and one room was cheaper and perversely was recently renovated and much more comfortable than the other more expensive room Completely random and honestly if not for the location I wouldn’t bother with this hotel Also the breakfast is like a zoo, super busy and everyone scurrying around Not a pleasant or relaxing experience
• Simon (7/5): Good - Great room and facilities a tad aged Proximity to tube station as it was loud at early hours
• Caroline (8/5): -
• Una (7/5): -
• Christian (9/5): Recomendable - Súper limpio e elegante Estaba todo correcto
• Emre (8/5): -
• JONATHAN (5/5): - Hotel and location good. Staff friendly. Good breakfast The room was very cold
• Severino (7/5): Agradavel - Peaueno almoço bom. Localização, boa Da geleira vazia do quarto. Na hora da reserva deve ser perguntado, os produtos minimos ns geleira e incluir np csrtão de credito
• Chris (5/5): Nice location but dated, old and hot rooms! - The location and room size were great. The rooms are dated and the temperature was hard to control. It was too hot and couldn’t open a window. Our neighbour was snoring loudly and when I brought it up with staff to get a room change they just laughed it off. I had a recording of how bad it was, and the staff agreed but offered no solutions to help. Poor service
• Nawrot (8/5): Niczego nie można mu zarzucić, ale nie jest to super luksus. - Czysto, wszystko na miejscu niczego nie brakowało. Trochę już zużyty, lata świetności ma już za sobą.
• Deborah (9/5): Great location in the centre of London not far from High Street Ken tube station and bus routes very quiet than the end - Great location not far from Kensington High Street. very quiet with free parking. A bit dated but excellent value
• Summer (9/5): Thank you - Helpful staff Renovation going on although the staff helped to accommodate me in better rooms.
• Paul (7/5): -
• David (7/5): - Clean and comfortable bed, very nice staff The bathroom is dated and the wardrobes doors didn’t work well
• Alexandra (7/5): - I FELT BETTER HIGHER UP IN THE HOTEL AND SLEPT VERY WELL.HOWEVER, I MISSED BREAKFAST AND THOSE DELICIOUS PANCAKES THE CHEF MAKES! THIS STAY, I COULD HAVE DONE WITH SOME HELP WITH MY LUGGAGE. DIDNT SEE ANY PORTERS AT 9PM
• Sharon (7/5): -
• jennifer (8/5): - Comfy bed
• Walker (10/5): -
• Tricia (9/5): - A great location in South Kensington. Close to attractions, restaurants, things to do. The hotel was better than expected based on others comments. Yes, it is older but the essentials were provided. Plus there are two restaurants and a coffee shop on site. The staff was super helpful.
• Bolanle (7/5): A warm, comfortable stay in a great location, made truly memorable by exceptional staff and genuine hospitality. - My stay at the Copthorne Tara Hotel London Kensington was really nice. The location was great, and there was such a warm feeling throughout the hotel that made my three-week stay very comfortable. I loved my room, the surrounding area, and overall, the experience was a positive one. The fridge in my room and the microwave at the reception were such a plus 🙌🏼🙌🏼 What truly stood out to me, however, were the people. When you’re far from home for an extended period, there can sometimes be a feeling of loneliness. But several members of staff consistently made me feel welcomed, seen, and valued, not just like another guest passing through. Kavya Poreddy at the restaurant and Zakariya at reception were remarkable. Their kindness, warmth, and genuine way of interacting with guests made such an impact on my stay. What impressed me even more was seeing that they treated other guests with the same level of care and attention. The concierge staff were also exceptional. Two of the gentlemen in particular were amazing, always helpful, welcoming, and ready to assist, whether at the entrance or helping guests with their luggage to their rooms. I feel bad that I cannot remember their names, but they truly contributed to making my stay memorable. Thank you to the team for such a warm experience. I loved this hotel, and will be back. There were, however, two things I believe could be improved. First, I really think complimentary bottled water should be provided daily, especially for guests staying for extended periods. Even one or two bottles a day would make a big difference. Secondly, after housekeeping cleans the rooms, it’s important that the doors are shut properly. There was one occasion where I returned to my room and realized the door had not fully closed properly. Because of the way the doors work, if they are not pulled shut correctly, they can remain slightly open, and I think that’s something important to pay attention to for guests’ security and peace of mind.
• Morteza (7/5): Overall it was a good experience. - Good location and friendly staff. Had to pay almost 45% of the original booking price for a 2-hour early check-in and parking. I was offered a voucher, but by the end of the day I realized the information I’d been given at check-in was incorrect.
• Gwyn (9/5): -
• Yasir (9/5): -
• CAGLAR (7/5): -
• Ragani (5/5): Ckeanung/refreshing rooms - The staff were friendly location was good The rooms were only refreshed after 4 pm and only in requesting in pending although the sign was put out at 9am daily
• Stephanie (8/5): - Friendly staff, good breakfast Train noise
• WanderingScotty (8/5): Good location. Slightly dated. - Well located minutes walk from Kensington High Street tube station. Down side of that is if your room overlooks the railway line you won’t get much sleep without earplugs as the trains start early, finish late and even double glazing can’t keep out their screeches and rumbles. Pleasant and helpful international check in staff, the rooms are clean if slightly dated. Handy little self service shop in the foyer for drinks and snacks. Nothing special but decent for the price considering the location.
• sarath (7/5): will stay again . good balance between LOCATION , COMFORT AND FACILITIES . - staff were very helpful and polite . went out of the way to be helpful. in two days the staff knew you . no ability to call home [abroad ]
• helenh567 (8/5): A great base to explore the city - Great location for us to enjoy our city/theatre weekend - with plenty of opportunity to explore the local area. Staff were friendly and polite at every interaction. Nice lobby, with plenty of seating, a cafe and access to bars and restaurants on that level. Our room was on the 4th floor at the rear of the hotel. It was warm in the room and when we reported it, we were happy it was sorted straight away. Extra double glazing ensured we never heard any noise from the trains passing by. While not the most luxurious room, it was light and airy, with (almost) everything we needed for our stay! Clean, fresh sheets and towels, a fridge to keep drinks cold; polite staff at every interaction. Will be back - as great base for us to explore from.

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