Leonardo Boutique Hotel The Lancaster Amsterdam

Location: Plantage Middenlaan 48, Amsterdam, nl

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Board games/puzzles
• Allergy-free room
• Lower bathroom sink
• Emergency cord in bathroom
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• CCTV outside property
• Process in place to check health of guests
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Bicycle-friendly property
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Comfort Room 1 Double Bed Limited View

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Comfort Room, 2 Twin Beds

  2 Twin Beds

  129 sq feet

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Mini-fridge and coffee/tea maker

  Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone; cribs (free) available on request

  Comfort - Daily housekeeping, heating, and portable fan

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Portable fan
  • Bedsheets provided

• Comfort Room 1 Twin Bed

  This room can accommodate 2 people. It has a flat-screen TV and tea/coffee making facilities. The compact bathroom is fitted with a shower and toilet. There are 2 single beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Superior Room 1 King Bed

  These spacious superior rooms are located in the newest part of the hotel. They all come with air conditioning and a Nespresso coffee machine. The bathroom is fitted with a shower and toilet. This room has 2 single beds or 1 double bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Comfort Room 1 Single Bed

  Compact room (8 m2) with a flat-screen TV and tea/coffee making facilities. The compact bathroom is fitted with a shower and toilet. This room has 1 single bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Comfort Room 3 Single Beds

  This room has a flat-screen TV and tea/coffee making facilities. The compact bathroom is fitted with a shower and toilet. There is 1 double and 1 single bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Small Room 1 Double Bed

  This room is smaller than the standard double rooms but still suitable for 2 people. It has a flat-screen TV and tea/coffee making facilities. The bathroom is fitted with a shower and toilet. This room has 2 single beds or 1 double bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Comfort Room 4 Single Beds

  This room has a flat-screen TV and tea/coffee making facilities. The compact bathroom is fitted with a shower and toilet. There is 1 double and 2 single beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Comfort Room 1 Double Bed

  This room can accommodate 2 people. It has a flat-screen TV and tea/coffee making facilities. The compact bathroom is fitted with a shower and toilet. There is 1 double bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Margret (9/5): -
• Eimear (10/5): -
• Vicki (7/5): - Location was good. Staff accommodating. Rooms safe. Arrival drink good. Rooms are not serviced daily...new towels , bath mate & pull up bed & restock pf tea coffee items would have been nice. Toilet water when flushed went out & on floor every time . Such a small shower. Need another triangle shelf in shower for client items. For price paid expected a little more. No compendium in room. Basement room was very good.
• Marjorie (9/5): Formidable, chambre très jolie, hôtel bien situé et bon accueil ! - Nous avons été logés dans une chambre qui venait d'être renovée il y a seulement 15 jours, très joliment décorée et propre. Verre d'accueil à notre arrivée et accueil chaleureux. Petit-déjeuner excellent. Emplacement de choix au calme et à seulement 25min du centre à pied. Il manquait un peu d'équipement dans la salle de bain, notamment un crochet dans la douche pour pendre ses affaires mais c'est un détail.
• Line (10/5): -
• yuna (7/5): -
• Ramona (10/5): - Lage, freundliches Personal, moderne saubere Zimmer
• Daniel (8/5): -
• Halonen (7/5): Hyvä hotelli ilman yllätyksiä - Hyvä sijainti helppo kävellä moneen paikkaan. Sänky ihanan leveä. Siisti hotelli. Asiakkaille kivoja pelejä. Kerroshoitajat ystävällisiä. Vesiputkien kolinasta, poraamisesta. Aamupala neljä aamua aivan samanlainen. Henkilökunta olisi voinut huomioida asiakkaita paremmin baarissa ei vain odottaa että asiakas lähestyy heitä. Perus juomaa ei edes saanut ( irish coffee) ei ollut kermaa eikä fariinisokeria, sain kahvia viskillä. Huoneen ilmastointia ei saanut laitettua päälle (huone oli kylmä ja kostea).
• Katherine Grace (5/5): Excellent location, terrible service - Hotel itself looks nice, clean & cozy. Location is excellent, close to a tram station, walking distance to city center. Service is appalling. Reception staff (3pm- evening shift) was unfriendly, unwelcoming & rude. 1 of the 2 rooms wasn't ready for 3pm check in despite them knowing our arrival time. Asked if we can check out an hour late since the room wouldn't be ready until an hour later (4pm.) I was told no, and that its not receptions fault. It was housekeeping's fault. I said I travel frequently & never in my life encountered a room not being ready, no notification via the very active WhatsApp. Just said she can't do anything unfortunately. I asked for an alternative room that was ready but said she cant do anything. 3pm is already late. The hotel was not busy at all, reception was empty at 3pm on a Friday. We had somewhere booked so couldn't wait around. They tried to compensate with candies & complimentary drinks but still no asking how the stay has been, no apologies whatsoever. Housekeeping also not great, requested cleaning, they didn't even clean the floor, left used towels & mugs. Its a shame because the hotel itself is beautiful, great location, but service is terrible.
• Kevin (10/5): Magnificent location, a hotel of charm and friendly staff - The location, the feel of the hotel and the warmth and friendliness of the staff
• Gavin (10/5): Great location, quiet and pleasant - away from the bustle of central Amsterdam. - Stylish, comfortable and great staff It was expensive considering breakfast was not included.
• M Younes (10/5): Pleasent and full of warmth - The staff are every friendly and very helpful! we had lots of fun conversations. The rooms were stylish and had a very nice vibe to them. The location is easily accessible and is next to a bus/tram? station. Nothing really
• Tony (3/5): Te duur voor wat het is - Ligging Slecht Bed , ontbijt ! geen stokbrood ,geen ei , na 35 min werd ei dan aangevuld
• KALLIOPI (10/5): -
• Kari (8/5): Fin beliggenhet og hyggelig hotell - Hyggelig personale, fine omgivelser, både inne og ute, rent og sentral beliggenhet Litt små rom, men rent og pent
• Stefania (10/5): Χαλαρή διαμονή σε όμορφο και ήσυχο περιβάλλον. - Η τοποθεσία ήταν υπέροχη και ήσυχη, δίπλα σε ένα μικρό πάρκο. Εύκολα προσβάσιμη. Το δωμάτιο πεντακάθαρο!! Το προσωπικό διακριτικό και πολύ εξυπηρετικό. Επίσης πολύ εύκολο check-in και check-out!! Είχαμε ζητήσει δωμάτιο που να βλέπει στο πάρκο... Δυστυχώς αυτό δεν έγινε και η θέα από το παράθυρο έβλεπε ήταν εργασίες σε κάποιο τεχνικό έργο που έτυχε να γίνεται εκείνη την περίοδο, κάτι για το οποίο δεν ενημερωθήκαμε. Όμως και πάλι θα επιλέγαμε το ίδιο ξενοδοχείο για επόμενο ταξίδι, κάνοντας λίγο πιο σαφείς τις επιθυμίες μας.
• kane (10/5): -
• Greta (10/5): -
• Bertrand (10/5): -
• Eveliina (8/5): -
• Gerd (8/5): - Alles top sauber und sehr freundliches Personal
• Chloe (9/5): Very lovely hotel with good connections to the public transport into the centre - Clean and modern Nothing
• Daniela (8/5): -
• Alena (9/5): -
• Бондаренко (10/5): -
• Charlotte (10/5): -
• Christian (7/5): Fint hotell, enkelt å komme seg rundt i byen til fots og med kollektivt - Hyggelig personal. Fantastisk beliggenhet. Fin størrelse på rommet. Frokosten var ikke så fantastisk som nevnt i annonsen. Det var nesten tomt dag 1 og 3 da kl var 10.
• Jan (8/5): -
• Nikita (10/5): Brilliant stay with brilliant staff. - The staff were amazing and very attentive. The room was beautiful and the smart tv was a great touch. The location was a little far out from the centre and at night there wasn’t much open around it.
• Alex (8/5): -
• Kathleen (8/5): Tevreden, maar ik zou de renovatie anders aanpakken. - Volop aan het vernieuwen, mooie inkom. Zeer weinig plaats rond het bed, de andere kamer veel ruimer, maar in de badkamer was enkel enkel een kleine wc-lavabo. Geen degelijke badkamerlavabo.
• franca (10/5): Carino - Gli asciugamani erano insufficienti e non c’era un accappatoio per la doccia, devi chiedere tramite un app da scannerizzare ogni giorno per farti pulire e cambiare gli asciugamani ogni giorno , una vera seccatura per chi e’ in visita della cotta con tempi stretti I servizi offerti .
• Magni (7/5): Sotto le aspettative - Ottima posizione Non hanno gli accappatoi doccia Bagno molto buio I dettagli non sono curati come ci si aspetterebbe da un boutique hotel
• Traveler521291 (10/5): Exceptional Service!!!! - The service was exceptional, from the moment we checked in until checkout. The General Manager and his staff were very attentive to all our needs. The location was perfect close enough to all the attractions but nestled in a quaint area. Rooms were good size and very clean . Though the price were slightly higher because our stay was during the peak time for tourist , the exceptional service made it all worth it. We truly enjoyed our stay in this lovely hotel!
• Goran (9/5): -
• L707XCjamess (10/5): Amazing hotel and the best staff. - I recently stayed at Lancaster hotel with my partner, and it was the perfect stay. The hotel is lovely and modern and exceptionally clean. The staff in the hotel goes above and beyond. Special shoutout to Jeremy and Nicholas.
• Jess (8/5): Lovely hotel, would stay again! - Lovely hotel, the pictures online don’t do it justice! Our room was very small, we had to side step to get from one side of the bed to the other. Would struggle for space if you had large suitcases.
• Diana (10/5): -
• Irena Oreskovic (10/5): -
• Bruno (10/5): - Magnifique hotel. Espace petit déjeuner très apprécié. Grand choix... Bar ambiance tamisé, personnel souriant et attentionné. Un petit oubli dans les besoins de la chambre au bout de 2 jours, mais pas grave.
• Siobhan (10/5): Would definitely stay there again on return - The staff were absolutely incredible, so polite, friendly and professional at all times and were so helpful regarding any questions we had Not applicable
• Friedel Stefan (9/5): Tolles, nettes Hotel - Die Lage und das Hotel sind für eine Städtereise nach Amsterdam perfekt.
• Andrea (9/5): -
• Chris (9/5): -
• Benita (9/5): - Sehr bequeme Betten! Wunderschönes Zimmer gehabt. Das Badezimmer hätte eine kleine Spur größer sein können, weil wenn man am WC saß hatte man gleich die knie in der wand. Aber optisch war es echt schön.
• Bettina (8/5): -
• Thomas (10/5): An incredibly classy hotel that we would be lucky enough to visit again! - The atmosphere created in the reception area was exceptional. The staff were always on hand to ope the door and greet us. The hotel’s WhatsApp responses were supportive during our stay and breakfast was wonderful. We were in the new rooms and the air conditioning hadn’t been set up but the staff were supportive in opening our window to cool the room.
• Martin (7/5): Nice boutique hotel - Location, size of room, view of garden in the back Lighting in the room - room and bathroom are too dark
• Daniel (9/5): -
• Ana Luisa (10/5): I really enjoyed the accommodations. If I go back to Amsterdam, for sure I am coming back to the hotel! - Very nice and kind staff, the property very well maintained and the rooms very lovely.
• 野本 (5/5): -
• weblakefun (6/5): This is not a boutique hotel - Stayed here in April. The hotel is in a good location and the room was clean. I am an experienced traveler. I stayed at other Leonardo hotels in France and had amazing experiences. That is why I selected this one. No mention of elevator to my room. Or assistance with navigating the narrow stairs with luggage. The hotel had No working television when we stayed there. The front desk said it’s been down for a few days. Sorry. The feedback I would provide, This hotel relies too much on their hotel app or texts for your personal experience. They never suggested to download the their app. Or offer do you tickets for local attractions like the website shared. the staff is friendly but does not go above and beyond like the other French Leonardo locations i’ve stayed at within the last 12 months. That is why I gave it a lower rating.
• Sergio (9/5): - O atendimento da equipe foi excepcional, principalmente aquele realizado por Jeremy. O café da manhã é excelente. A localização é ótima. Como já noticiado pela própria instalação, há obras em parte do prédio. O ar condicionado não estava funcionando em toda a instalação por essa razão. Mas como fomos no início da primavera, isso não foi qualquer problema.
• Martin Dario (10/5): - En una zona tranquila. Personal muy amable. Habitaciones comodas.
• Ott (9/5): -
• Marie (10/5): -
• Michaela (10/5): -
• Andre (10/5): - Staff was amazing 👏. Never seen such service through and communication. Its a must stay hotel
• Joan (8/5): -
• Reinhard (9/5): Alles perfekt gepasst. - Liegt sehr zentral, Personal sehr freundlich und große Auswahl beim Frühstücksbuffet.
• Caner (10/5): -
• Kadircan (8/5): - Otel gayet temiz ve konforlu, Tekrar ziyaret etmek isterim. Personel gayet yardımsever
• Amr (6/5): - Die Matratze war überhaupt nicht bequem. Im Zimmer wurde ein Kingsize-Bett angegeben, aber tatsächlich war es nur eine dünne Matratze auf zwei kleinen Matratzen, was zu Rückenschmerzen geführt hat.
• Alexandra (10/5): -
• Zarzoso (10/5): - Beautiful hotel in the perfect location for exploring Amsterdam. The staff are so lovely and kind and friendly, nothing is too much trouble. We were made to feel so welcome. Even though the location was very central, it was so quiet and got the best night's sleep. The breakfast in the morning had a great selection and was very tasty. We had the best time, would love to stay here again.
• Malin (10/5): Great location and great staff! - Great location in a quiet area. Easy to reach the city by foot or tram. The staff was amazing. The room we stayed in was had very very thin walls we harars our neighbors talk, play music and watch tv. This was very uncomfortable and we had a hard time sleeping. One night it was going on until 3 o clock. Something needs to be done!
• Brett Rogan (9/5): Great but basic supplies missing - The staff and bed No shampoo or conditioner Had to fetch water for the room down stairs every day. Breakfast selection not good we are gluten free. No other dinning facilities so we eat out at pubs and cafes next door
• Zeynepnaz (8/5): -
• Guido (8/5): -
• Ulla (8/5): -
• Alex (10/5): -
• Dieter (8/5): Für kurze Verweilzeit sehr gut, für einen längeren Aufenthalt zu klein und zu teuer - Nettes Personal, gute Lounge, ruhige Lage Zimmer war sehr klein
• Mer (10/5): - La estancia en el hotel fue altamente satisfactoria, la calidad del servicio ofrecido por el personal fue espectacular, las instalaciones cumplen con los estándares de confort y limpieza. La habitación era preciosa y su cama muy confortable! La ubicación del hotel es excelente En conclusión, la experiencia en el hotel es excelente!!!!! Gracias equipo Leonardo Boutique
• Adriana (10/5): -
• Kamila (6/5): - Hotel Lancaster pro naše kolegy v rámci firemní konference objednáváme pravidelně každý rok a s jeho službami jsme byli dosud vždy spokojeni. Tentokrát jsme se však bohužel setkali s komplikací při správě rezervace. Část pokojů byla s předstihem zrušena, nicméně hotel tuto změnu neevidoval, což při check-inu vedlo ke zmatkům. Některým kolegům byly omylem přiděleny již zrušené pokoje a hotel po nich požadoval jejich úhradu, přestože rezervace byla zrušena. Situace se nakonec vyřešila poté, co hotel zjistil chybu ve svém systému a kolegy přestěhoval do jiných pokojů. Ty však nebyly v původně rezervované konfiguraci dvoulůžkových pokojů, ale s manželskými postelemi. Věříme, že se jednalo o ojedinělou situaci a že se podobné komplikace při další spolupráci již nebudou opakovat.
• Andrew (10/5): -
• angelabN7768KK (10/5): Amazing and beautiful - Hi Damien nd staff just like to say thank you all of you making our holiday amazing nd your hotel is amazing nd from the time arrival we had lovely greeting from Jeremy nd your place is spotless we have no hesitation in recommending it to other people best of luck from Angela nd colm room 251 couple from Dublin ireland x
• Kelly (10/5): Perfect absolutely loved it - We stayed here for my husbands birthday we was here for 4 days it was absolutely gorgeous Nothing we loved it all
• nicel (8/5): - Temiz ulaşımı kolay Kahvaltı pahalı
• paultG2970IA (10/5): Lovely Hotel - An issue on arrival with one room not matching our booking but resolved quickly, without fuss and with a free upgrade of room, couldn't have asked for more. Rooms nice, clean and the shower was superb 👌. Thanks for a great stay.
• K8769PVgracem (10/5): Amazing experience - Hotels located in a great spot, only a 8 euro uber to the centre. Staff here are so lovey and we’re beyond helpful for us. Rooms were stunning and so comfortable. Will definitely be staying here again!!
• Leandro (10/5): -
• Chantal (10/5): Es war eine sehr schöne Zeit, ich würde erneut buchen - Personal extrem freundlich, Zimmer super ausgestattet und sauber Kein Mangel
• cesar (8/5): PARA UN FINDE DE TRES DÍAS - Es un sitio bonito y te lo ponen todo fácil.
• Cira (9/5): Buena experiencia - Personal amable y atento. Nos invitaron a una bebida de cortesía en el bar del hotel.
• danielle (10/5): Amazing stay at an amazing place with amazing staff - Amazing friendly staff, the hotel was beautiful.
• Ivars (9/5): Nice stay - I liked the customer service, how clean it was, the location was good as well, not too busy
• Neil (8/5): -
• Donna (10/5): -
• Olivia (10/5): -
• Johan (1/5): Enorm teleurgesteld, en flink geschrokken. - Een ander hotel. We hebben netjes gereserveerd via booking.com, prima communicatie vanuit Leonardo. Echter, de problemen begonnen bij het online inchecken een dag van tevoren. Dat lukte niet, alsof de reservering niet bestond. Daarna veelvuldig gebeld zonder gehoor, en gemaild zonder reply. Tot op de dag van vertrek hoorden we niks dus durfden niet zomaar de trein naar Amsterdam / Leonardo te pakken met 2 kleine kinderen van 4 en 6. Via een omweg, kreeg ik telefonisch een ander Leonardo hotel te pakken. Zij wisten te achterhalen dat onze booking was geannuleerd en omgezet naar een ander hotel. Terwijl wij van niks wisten. We waren niet niet gebeld, geen email, helemaal niks. Uiteindelijk kregen we het andere hotel te pakken. Daar was onze booking wel in het systeem. Zij hebben ons gerustgesteld en gezorgd dat we toch een fijn weekend hadden. Maar desondanks hadden we een valse start waardoor we heel bezorgd en onzeker aan ons weekend begonnen. Ondanks een goede afloop vinden we het ronduit schandalig dat een hotel ons simpelweg cancelt, omzet, niks laat weten, niet reageert op telefoontjes, niet reageert op mails.
• Samaan (10/5): -
• Sandra (9/5): Great stay would definitely recommend. - Beautiful hotel in excellent area with the loveliest of staff. Very comfortable clean rooms and lovely reception, bar area. Couple minor things - hooks in bathroom very high and none for towels. Mirror at the desk would have been good.
• Sophie (10/5): -
• stacy (10/5): Great stay - Great hotel central and good service Nothing
• Ciro (8/5): -
• Monica (8/5): -
• hugo9boss (10/5): Lovely hotel - We stayed here in January for a few days which turned into more due to the snow. Special mention to Justina in the restaurant, who made a lovely breakfast every morning, even did a takeaway box, as the flight was at 7am, so leaving before breakfast, then we got the flight cancelled so had our lovely breakfast before moving onto the next hotel. The hotel is. Very very clean, there are works going on for improvements, I was put in a ground floor room, bu the disabled toilet due to my mobility. Definitely going to return to this lovely luxury hotel, which is in a great location, to be able to walk to Dam Square. Thank you all for making our 3 days perfect
• Jessica (8/5): Very pleasant, the staff were lovely and the room and facilities were clean. - I got upgraded to a superior king room which was gorgeous, so spacious and the bed was very comfortable. There was a stagnant water smell at the back of the bar. We usually sat near the front door. We also wished the bar stayed open longer!

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