COMO Metropolitan London
Location: 19 Old Park Lane, London, England, W1K 1LB, London, GB
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Fitness Center - Relax and rejuvenate at our full-service spa with a wide range of wellness treatments, and stay active at the 24-hour fitness center and steam room.
Fine Dining and Bar - Indulge in delectable meals at our renowned restaurant, NOBU, or opt for 24-hour room service. Enjoy your favorite drinks at the stylish bar/lounge.
Convenient Location and High-End Amenities - Located within walking distance of top attractions like Hyde Park and Buckingham Palace, our hotel offers complimentary Wi-Fi, concierge services, and spacious rooms with modern amenities.
Book now at COMO Metropolitan London for a sophisticated and unforgettable stay in the heart of London!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in. Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Express check-out
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Conference space
- Golfing nearby
- Bicycle rentals nearby
- Breakfast available (surcharge)
- Scooter/moped rentals nearby
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Meeting rooms
- Wedding services
- Tours/ticket assistance
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- 24-hour fitness facilities
- Electric car charging station
- Banquet hall
- Horse riding nearby
Rooms Available
-
Suite (Metropolitan)
1 King Bed
Overlooking the park
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Video game console and cable channels with pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Penthouse (Penthouse Suite,10)
1 King Bed
Overlooking the park
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Video game console and cable channels with pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Suite (Park)
1 King Bed
503-sq-foot room, balcony with park views
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Video game console and cable channels with pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Apartment, 2 Bedrooms (Residence)
1 King Bed and 2 Twin Beds
1130-sq-foot room with city views
Layout - 2 bedrooms, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Video game console and cable channels with pay movies
Food & Drink - Kitchen with refrigerator, coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
City Suite
1 King Bed
474-sq-foot room with city views
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Video game console and cable channels with pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Doorbell and phone notification
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Bathroom emergency pull cord
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Junior Suite (Park)
1 King Bed
375-sq-foot room with park views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Video game console and cable channels with pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Deluxe Room (City)
1 King Bed
310-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch TV with cable channels, pay movies, video game console
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Deluxe Apartment, 2 Bedrooms (Brick Street Residence)
1 King Bed and 2 Twin Beds
1130-sq-foot room with city views
Layout - 2 bedrooms, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Video game console and cable channels with pay movies
Food & Drink - Kitchen with refrigerator, coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Junior Suite (City)
1 King Bed
474-sq-foot room with city views
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - Video game console and cable channels with pay movies
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
Room (Metropolitan Park)
1 King Bed
353-sq-foot room, balcony with park views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch TV with cable channels, pay movies, video game console
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
-
City Room (Metropolitan)
1 King Bed
353-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 40-inch TV with cable channels, pay movies, video game console
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable shower seat
Eco-friendly - Energy-saving switches
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Fan
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Height-adjustable showerhead
- Doorbell/telephone notification
- Vibrating pillow alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Magnifying mirror
Guest Reviews
- Leigh (10/5): - Great greeting at reception, room and service.
- Rose (10/5): - This hotel was amazing! From the first moment you walk into the hotel- the staff great you with hot towels and are so amazing! The rooms are so nice. Beds are a little firm but rooms are a great size. The favorite part of the experience was Vas. Best doorman in London!! Very friendly and personable. Would stay here again just for him!
- Nirjhar (6/5): - Service levels seem to have gone down - 1. I have been staying here for 7yrs. When I came in, I was asked if I had stayed here before. 2. Requested couple of small items from Housekeeping - had to call back after 20-25 mins - as no one showed up. This happened twice. 3. Gave a jacket for dey-cleaning. They had it tagged to the wrong room. It only came to me because I called to check. 4. Room service - quality of food was not great. I ordered Indian food - and there was still water under the rice bowl.. never had this before. 5. Every day, housekeeping kept putting water etc on the wrong side of the bed. It was obvious which side of the bed I was sleeping on. Again - I have stayed here for 7yrs- including earlier this year - and first time I am witnessing these issues. They are small, but combined just feels like something is off. I like the hotel and location and hopefully next stay here will be better.
- Juliana Cayetano (10/5): - Staff is helpful and plenty of amenities. Customer Service is excellent!
- Robert (8/5): - Clean, very tech heavy, modern styling. Best thing was a bidet in the toilet.
- tony (10/5): - Most amazing service and the room was spacious. I was upgraded to Hyde park view.
- Mark (10/5): - This is a perfect hidden spot on Hyde Park corner that is extremely accessible with friendly and helpful staff.
- Marcelo (9/5): - Tamanho do apartamento, serviço de limpeza e atendimento pelo hotel. um pouco mais longe do centro de mayfair do que o esperado
- Nasser (10/5): - The location
- William (10/5): - Located in one of the elite areas of London, still a great value for money and a truly fine small hotel. The staff are very helpful, the Parkview rooms are among the best in the city, And it's close to both the parks enjoyment and getting away, and all of Mayfair and the West End for entertainment and dining. The spa is also very good A real gem.
- jaiyeon (8/5): - Good
- Linda (10/5): - The room was beautiful, comfortable, quiet and spacious. The service was impeccable, friendly and so supportive (our luggage was delayed and they really helped).
- Alex (10/5): - Love the Hotel. Special mention to manager Stefano
- Farhad (10/5): - Wonderful!
- Alex (10/5): AMS - Pleasant staff from check-in to check out. Always available and happy to help. Great to be recognized as a repeat customer.
- Gary (10/5): - Very efficient front desk, room was excellent, bed so comfortable, staff are so friendly.
- James (8/5): - I am a big fan of the Como Metropolitan, however, this time round, I noticed a few niggles that would have made a difference. The bed was not as comfortable as it usually is - the mattress may need changing. Certain aspects around the quality of the food at the breakfast is questionable. At checkout, I was given the option to receive a statement of account in hard copy or by email. When I went to retrieve my luggage later and asked the same person who checked me out in the morning, I was fed the feeble excuse that the email takes time as the minibar needs checking. So what would be the difference if a printout was obtained in the morning? 12 hours later, the email has yet to turn up. Somewhat disappointed!
- Zhanna (10/5): - We liked the hotel very much. Its location can’t be better- Oxford st , Piccadilly - only 10 min walking. The staff is incredible ( thank you, Dula). Rooms are big and convenient. Breakfast is expensive. This is the only downside!
- Chularatana (10/5): - Very good reception and concierge. Location is convenient
- Vandha (10/5): - Lovely spacious room that is unusual for a London hotel. Perfect location close to attractions and underground but tucked away from the noise of the city. Modern and light vibes.
- Stuart (10/5): - Best hotel I’ve stayed in London
- Arthur Ubaka (10/5): - Excellent service at the COMO Metropolitan. Wonderful location, setvice second to none. Quickly becomes my "go to" in London!
- Debra (10/5): - Everything about our stay and the hotel exceeded our expectations. We had a wonderful
- Elena (8/5): - I had a wonderful stay at this 5-star hotel. The room was immaculate and incredibly comfortable, with a bed that was truly phenomenal — one of the best I’ve ever slept in. The staff were warm, attentive, and made me feel very welcome throughout my stay. I also thoroughly enjoyed the spa treatments, which were deeply relaxing and professionally delivered. The only downside was that the bar was closed during my visit, with no prior mention of this on the booking profile. As a result, drinks were only available in the lobby, which is relatively small, and the prices were quite high given the lack of a proper bar experience. That said, this didn’t overshadow the overall quality of my stay. I would absolutely recommend the hotel and would gladly return.
- Verified traveler (8/5): Hotel bem localizado - Foi tudo bom mas tenho duas sugestões : 1) Banheiro : Instalem barras de apoio,pois entrar e sair da banheira é sempre um perigo de queda. 2) Café da manhã : é preferível o esquema de buffet com tudo exposto do que ter que solicitar para o garçom o que cada hospede quer comer. Fica mais rápido e evita do garçom se enganar nos pedidos.
- Mohammed (8/5): Best luxury and Value in Park Lane ( London) - Very comfortable, well appointed property . Fantastic location opposite Hyde Park in Park Lane.
- Verified traveler (10/5): - Amazing hotel right across from Hyde Park. Easy subway access from Heathrow and lots of dining options.
- Luis (10/5): - Great as always. Incredible staff
- Oliver (10/5): - Another excellent stay! Feels like home from home. Impeccably clean, very warm genuine staff who cannot do enough for you, comfy beds! I have stayed here four times now and always consistent! Very spacious rooms for London too!
- James (10/5): - Very attentive staff, clean beautiful room and outstanding location
- Verified traveler (10/5): 5*star - The most comfortable bed i have slept in for years! And very helpful staff!!
- Marcel (10/5): - Fantastic property, comfortable rooms and top notch staff.
- Sally-Ann (10/5): - It was great
- Mohammed (10/5): Best luxury value for money on Park Lane London! - Very convenient, simple yet stylish accommodation on Park Lane
- Maitha (8/5): - Perfect location and friendly staff, but the rooms are tired and in desperate need of a renovation. Could be so much better with some updates!
- Marcos (10/5): - Great Option, close to everything
- Saleh (3/5): We had a frustrating experience during our recent stay. I urge future guests to double-check their reservations, as this - Location I booked a reservation through Booking.com 20 days before arriving with my family, and it was our second stay. However, upon arrival after a long flight, the reception informed us that our booking was canceled due to alleged damages from our previous stay. I asked to see their evidence, but they only had an email from their back office. I questioned why my reservation wasn’t canceled earlier and why they accepted it in the first place. After contacting Booking.com, they agreed with my concerns and needed 30 minutes to discuss the situation with hotel management. The front office manager later apologized and resolved the misunderstanding, allowing us to stay as originally booked. I believe such issues shouldn’t happen at a five-star hotel. Thank you, Booking.com, for your assistance.
- Verified traveler (6/5): - Overall the stay was okay. We went for our anniversay and stayed one night. The hotel was great in accommodating wheelchair needs. However, we had mentioned we do not drink and for some reason they switched the complimentary wine with another wine. This was corrected after we pointed it out. The room was overall good but not amazing as we expected for the price and location, in particular the bathroom. While the general staff were fantastic we had major issues at breakfast. Service was exceptionally slow and every single guest (it was easy to hear) was complaining about the service. Again, not what you expect for the price. Spa services were fantastic and would thoroughly recommend them.
- Mary (10/5): - I love the Cosmopolitan-- Shambhala products in bathroom are amazing but I miss the Met Bar!!!
- Mark (10/5): - The Metropolitan is sleek, modern and clean.
- Denise (10/5): Birthday Trip! - Had a fantastic stay at The Como...concierge person were excellent!!
- Mark (10/5): - Spacious room and good location
- Emily (10/5): - I liked that outlets are within walking distance, offer of spa, restaurant and bar. However would have preffered buffet style breakfast. I personally like the location however, being cornered by hotels is a personal preference that I am not most comfortable with - however, I was aware of this. Overall, excellent experience at the property
- GAVIN (10/5): - well appointed rooms and very attentive/ helpful staff
- KellyAnn (10/5): - I will be staying here again :D
- THAFER (10/5): - All great location . Staff . Room
- Mai (10/5): - Staff was very attentive, food options were healthy and filling, gym facilities were great
- Dan (8/5): - Positives: - Staff were all super friendly and attentive, very easy to get help with anything (including my request for a top sheet!) - Room service was very thorough every day - Bed was comfy and the room was spacious - Really liked the cubby for luggage - Location was great (close to Hyde Park, 20m walk to Marylebone, short walk to the tube) - Laundry service was great - Didn't get a chance to work out, but the gym had adequate equipment for strength (bench/rack) and cardio Negatives: - Was woken up early the first two days due to loud banging from maintenance on the building; they easily moved me to a different room, but I wish it would have been offered proactively, especially since I had to pack and unpack all of my stuff to move rooms - Foam pillows were underwhelming - No USB-C charging, and no chargers next to the bed - Tub drained slowly and the drain would close whenever you stepped on it, and the glass "door" on the tub was challenging to open/close due to the rubber seal deteriorating - TV didn't work - Breakfast was mediocre given the price - 15gbp "service charge rooms" fee each night Overall: I enjoyed staying at the Como, and it ended up being a nice place to relax after some very long days exploring London. I just wish the facilities were a little more modern.
- Campos (10/5): - We were greated by Vishwa who was always helpful . Excellent host
- Luis (10/5): - Great staff, always Always willing to please and solve my requirements.
- Ronald (10/5): - modern, clean, great staff,
- Verified traveler (6/5): Try the COMO Halkin instead. - I used to love staying at this property. Location is great. However the service has deteriorated unfortunately. Found the room DND light not working properly. They corrected with a sign which was perfect for me. But then they never came by to replenish with fresh bottle water even when sign was off and not even during normal room cleaning. So I had no bottled water. The sink drain was not working correctly. The tub/shower drain was not working properly. They fixed both upon my request, but for this level of hotel, it should have been right without me requesting. The room is starting to show its age due to wear on the carpet and such. I am going back to London in a few days and based upon this stay I already booked to go to the Sheraton Grand rather than back to COMO Metropolitan.
- Meshal (8/5): - The price was too expensive, the elevator was broke, they have limited quantities of iron.
- Mark (10/5): - Everything about this hotel was great. The room; the service; the location - all are great. When I return to London, this will be my hotel.
- Richard (10/5): - Great stay.
- Francene (10/5): Great Hotel - Beautiful boutique hotel in Mayfair, one of the best neighborhoods in London. Nubu is on the first floor. Spacious and clean rooms.
- Marjan (6/5): - The mattress and pillows were uncomfortable Furniture looked old and the price was too high
- Mark (10/5): - I am always impressed how fresh the owners keep the Metropolitan. Service was also impeccable. Location couldn’t be better.
- Suzanne (10/5): - Nice stay and staff are friendly
- Thomas (10/5): A great hotel in the perfect location - This is a fantastic hotel. In London, there are three things to consider when chooding a hotel: 1) Location, 2) Comfort, 3) Price. The Como wins big-time on all three. The location is right next to Hyde Park near Picadilly, so it's a short walk to bus stops and tube stations. The room is incredibly comfortable and the bed is amazing. The price of the room is reasonable and affordable and in this case, you definitely get what you pay for.
- Bhavin (10/5): - Overall good
- BRADLEY (10/5): - Great location and friendly staff
- Kim (10/5): - Great, stylish hotel
- Mashari (10/5): - the stay was great and the hotel was very nice and the location is amazing and the staff vishioa & max. they are soo professional and friendly thanks
- Duccio (10/5): - Excellent as always
- Hnin (10/5): - The staff was outstanding. Rooms were spacious, clean, and modern
- Wasseem (10/5): - good
- Ranjit (10/5): - Excellent Service on arrival and on a continuous basis from staff. Breakfast is excellent. Rooms clean. Only noticed carpet in room a bit old but still ok
- Luis (10/5): - Great place, very well located, and very walkable.
- Janet (10/5): Great Hotel - Great Location - We have stayed at the COMO Metropolitan London several times. The staff is friendly and helpful. The rooms are great. The location is perfect. We can’t wait to return.
- Philip (6/5): - Solid, decent hotel with good price and good location. Just lacks charm and character. Neither modern nor traditional, elegant British style. Functional.
- KIM (2/5): - Where do I begin? At check in, after a long day of travel, they have a waitress asking what you would like to drink. Beware, this is not a complimentary drink/beverage as you would expect. It is a charge. They will stop you as you exit the lobby towards your room. You have been informed! We had a brick house apartment. The lock on the door was broken and did not close. We did not realize this until we came back later that night and pushed the door open. This is not safe and a complete breach of our safety and security. The apartment did not have any heat in the dead of winter (December). They had to send up maintenance to turn on the space heaters. The rooms and entire apartment needed cleaning. There were spider webs, and dirt/debris all over the filthy floors, kitchen, you name it, it felt dirty. The restrooms are so dated and small. The shampoo/conditioner/body wash is almost like water. Thankfully we brought our own toiletries, but if you want watered down toiletries, by all means. The washing machine, was an added benefit, so we thought. Beware, there is no cold water. There is only HOT water. Your clothing may get ruined like ours. If you don't mind this, wash at your own discretion. The dryer does not dry. Hang dry using the racks provided. The elevator...unbelievable. We got stuck in the elevator on the day of checkout. The front desk said, it does a reboot sometimes?!?! Service this already. I don't know how this hotel is 5 stars. Highest 3 star at most.
- Verified traveler (8/5): Not so spotless anymore - I used to be a regular at Como a couple of years ago before Brexit. Although the rooms are simple, the location is great and most of all I appreciated how spotless and well-maintained it always was. I decided to give it a go again yesterday and was disappointed. The rooms are in worse shape: the tub doesn’t drain well, there’s mould around the shower stall and in the sink overflow hole. I appreciated the refreshed equipment in the gym though.
- Abdulrahman (9/5): Superb -
- Verified traveler (10/5): Another great stay at COMO Metropolitan - Another wonderful stay at COMO Metropolitan, great attention to detail. I had a lovely room (801) looking East towards the city - great sunrises! A superb view. Sumptuous selection in the minibar! I had excellent interactions with all the staff especially Roland Rimóczi who was incredibly helpful. I'll be back for sure.
- Verified traveler (10/5): Simply perfect - Simply an amazing hotel! They get everything right, from the fab smelling toiletries to the quailty of the bedding, to the amount of lights in the room this hotel is perfect!
- Jane Marie (10/5): - Great hotel. Great location. Would definitely stay again
- Kevin (4/5): - This is not a five-star hotel. There were many small inconveniences throughout my stay including a broken touchpad, which is required to operate the window shades, climate control and lights. The pendant light in my room was broken, the tv stopped working abruptly midway through my stay, and the bathrooms are in dire need of a renovation. The front desk staff are attentive but uncomfortably so - everyone just stares at you if you linger in the lobby longer than a second. Meanwhile, it is almost impossible to get anyone on the phone for concierge or room service. It’s a run-of-the-mill business motel masquerading as a five star hotel. The rates are low for a reason.
- Kayleigh (10/5): - Wonderful hotel with very friendly staff. Would definitely stay again. Only improvement I would suggest is to the gym - functionality of some of the equipment doesn’t work
- Hamad (10/5): - Nice staff and service
- Marcie (10/5): - Wonderful staff--shout out to both Robert at concierge and Roland at reception!
- Verified traveler (10/5): London Stopover - 3 Day stay at end of Euro trip. Fantastic intake from Staff - great location - esp short walks around great parks.
- Sheonagh (10/5): - The staff were superb as they are at all COMO properties. Attentive but discreet. The food was delicious. A thoroughly enjoyable stay, I'd recommend a COMO hotel anywhere
- LA TOUR MELAS S (10/5): - Room was amazing the views on to the park awesome. Very hot in London but the AC worked extremely well. The whole experience was brilliant
- Phil (10/5): - Staff were brilliant and really helpful, would definitely stay again
- BAKARY (10/5): - Breakfast needs some improvement!
- Polly Katherine (8/5): - The hotel is close to many sights, however; I would not stay here again. This area is not good for "normal" people. We felt a bit uncomfortable because this whole area has a lot of wealthy people. The manager corrected a problem that we brought up and I appreciated her quick response. The rooms were high tech but not one of the best rooms I have stayed in during my trips to the UK. For the price, not really worth it.
- Duccio (10/5): - Outstanding location service and staff. Close to everything in one of the most upscale areas of London
- Duccio (4/5): - Have been staying here several times and it was always all great but this time it was not. Breakfast was wrong 3 days out of 4 and insufficient (continental for one person charged as if was for two- not fully removed from the bill) Bills for room service have a charge added at the end of the stay, and there is a “general service charge” added to the daily rate). And yet the bills for room service have a line for gratuity as if no service was charged Room was never done before 4pm and twice I had to wait in the lobby for two hours, including one when i asked for the room to be ready in an hour (at 3pm and I had indicated to service it at noon) and I returned one hour after my request to find the room untouched I expected a package and 5 hours after it arrived it was found only when the sender provided time and signatory because the hotel insisted that no package had arrived. Worth 350-400 pounds max not 600 a night.
- Matthew (10/5): - View of Hyde Park from our room was great. Room was spacious and well designed. Excellent breakfast and breakfast service. Nobu restaurant in the hotel was very impressive, stylish and delicious. Once again excellent service there too. Such a convenient location it is well worth paying more than other hotels for the convenience, service, space and attention to detail.
- Verified traveler (10/5): Excellent Service - Friendly greeting, and nothing was too much trouble. Bonus that the room was ready for an early check in too.
- Daniel (10/5): Excellent location and walkability - Perfect business hotel next to shopping and Hyde park. Wonderful location to walk London eateries and high end shops. I would also consider staying here with my wife as I believe it would be enjoyable due to excellent location and the hotel being very nice, quiet and relaxing. Nobu is here as well. Service is impeccable.
- PARASKEVI (10/5): - it was a very enjoyable stay
- michael (8/5): - The staff was very attentive and although there were more than 120 rooms it felt like a small boutique hotel in terms of service. The room was large and very functional. The reasons I gave a 4 star rating rather than 5 are: - no business center - the breakfast area was in room on the 1st floor with no windows. Not very inviting esp. when you consider the hotel is on the east end of Hyde Park - the bar on the ground level was closed. Overall my experience was very good and I would consider staying there again.
- Shahrad (10/5): - The property is really nice and the staff couldn’t have been any nicer!
- Duccio (10/5): - Great hotel now slightly out of date (it’s from the early 2000) but since it was over the top when built it is still great and great value
- Verified traveler (8/5): - Awesome location, more of a 4 star stay though but price is reasonable compared to neighboring hotels. Spa is an absolute gem. Jana was amazing. Would stay here again as it was cozy, clean and quiet.
- Adrian (8/5): Still quality - A little disappointing, we have previously stayed at the hotel and noticed that some of the previous touches have disappeared. No camp;imentary newspapers, and no slippers in the room. Still very good with quality stSyill quality but have to confess I do not like to see loss of amenity.
- Ayman (8/5): - Nice hotel
- Michelle (10/5): - Never fails to disappoint. Understated luxury with amazing, professional friendly staff. Thank you 🙏
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