The Reina Istanbul
Location: Binbirdirek Mahallesi, Dizdariye Yokusu No:16 Fatih, Istanbul, Istanbul, 34122, Istanbul, TR
Star Rating: 5.6 Stars
Property Type: Hotels
About this Property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Room service & Bar/lounge. Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee. Dry cleaning/laundry, 24-hour front desk, Luggage storage. Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and LCD televisions. Memory foam beds, Frette Italian sheets, Private bathrooms. Located in Istanbul (Sultanahmet), The Reina Istanbul is within a 10-minute walk of Grand Bazaar and Blue Mosque. Time to book your stay!
Important Information
- In accordance with national/local laws, air conditioning may be restricted to certain hours from 14 February to 31 March.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Tours/ticket assistance
- Self parking (surcharge)
Rooms Available
-
Superior Double Room
1 Queen Bed
226-sq-foot room with sea views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 27-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed, Frette Italian linens, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
-
Standard Quadruple Room
1 Queen Bed and 2 Twin Beds
312 sq feet
Layout - 4 bedrooms
Internet - Free WiFi
Entertainment - 27-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed, Frette Italian linens, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
-
Standard Triple Room
1 Queen Bed and 1 Twin Bed
258 sq feet
Layout - 3 bedrooms
Internet - Free WiFi
Entertainment - 27-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed, Frette Italian linens, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
-
Standard Room
1 Queen Bed
194 sq feet
Internet - Free WiFi
Entertainment - 27-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Memory foam bed, Frette Italian linens, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Memory foam mattress
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Bedsheets provided
Guest Reviews
- LUCA (10/5): - Everything was fine , staff , breakfast , location , terrace..
- Abdul kader (2/5): - I had a terrible experience at this hotel. The staff member on duty in the morning when we checked in was extremely rude. He started threatening us about baggage issues and even told us to leave the hotel. On the day of checkout, he insisted we must leave by 11:00 AM, even though on Expedia it clearly says checkout time is 12:00 noon. staff started pressuring us to leave immediately, saying we were not allowed to stay after 11. Is this how you treat guests? Before booking, we specifically asked about luggage storage, and they confirmed through Expedia messages that it would be arranged but once we arrived, they refused. They also claimed they would arrange airport pickup, and when we agreed, they stopped responding on Expedia and instead shared their personal contact details, which felt unprofessional. Overall, this was the worst experience I’ve ever had. I will never recommend this hotel to anyone. I’m also disappointed in Expedia for allowing such hotels to operate on their platform.
- PATRICIA (2/5): Pior hotel que me hospedei - O hotel The Reina foi o pior hotel que me hospedei na minha vida. Quarto imundo, roupas de camas e de banho sujas e rasgadas e travesseiros horríveis. Nota abaixo zero.
- Ibrahim (2/5): - Sitede yayınlanan odalarla hiç ilgisi yoktu resepsiyon ayrı bir binada oda ayrı bir binada idi
- Verified traveler (8/5): - Fiyat performans bir otel tavsiye ederim.
- Chobani (10/5): - Everything was goog
- Emir (6/5): - Banyo çok küçüktü ve pek temiz sayılmazdı. Fiyat performansı arkadaşlarla kalınabilir
- Eltun (10/5): - Her şey çok güzeldi. Hotel tamamıyla yenilenmiş. Gerçekten çok temiz ve rahat.
- AhMeD (2/5): - The hotel was very basic with no services at all. The rooms were small and dirty, and I made a mistake choosing this hotel.
- Catalin (2/5): - We gave up on staying at the Reina Hotel. They offered us 2 unsanitary rooms in the hotel and in another unsanitary building 3 other rooms, smelling of paint and located in the basement.
- Abdallah (4/5): - Black mold in the bathroom. This was not ever cleaned or resolved. It definitely needs a lot of cleaning. The area of the hotel is on a steel hill, walking up or down the hill with language is not safe. I would never stay there again
- Fadhil (10/5): nice hotel - very good, I'll book next time
- Mohamed (6/5): - Kamers niet proper. Wel goedkoop
- Maria (6/5): - It was okay. The price is low so it was fine. We just slept there.
- halil (4/5): Berbat - Odada tv yi sökmüşler. Bildirmemize rağmen çözüm bulunamadı. Buzdolabı çalışmıyordu. Klozet arızalı. Zaman ve para israfı
- Mohamad (2/5): Terrible stay - Staff ignored all request. No tv Smell too bad Door not secured to close Main building door extremely noisy when open and close No refrigerator 0 service not recommended even to any one not at all. Should be dropped from your list. Or check them thoroughly till they improve their conditions. Thanks
- Verified traveler (6/5): - Badkamer en vloer erg vies, toilet bril kapot lamp kapot.
- Verified traveler (6/5): Moyen. - Points négatifs : J'ai dû changer de chambre deux fois (cuvette des WC cassée et clim ne fonctionnait pas). Les murs des chambres ont besoin d'un rafraîchissement. Douche assez petite ---> tendance à mettre de l'eau un peu partout dans la salle de bain. La chambre n'est pas nettoyée lors du séjour. Points positifs : bien situé (cemberlitas), proche des lieux à visiter et de l'arrêt de tramway T1. Le personnel à la réception arrangeant. Hôtel calme.
- GF44 (6/5): - Nothing really!!!! It was just under a basic hotel that smelt weird and did not offer breakfast as it says on the website that it does and the location was pretty poor.
- Verified traveler (8/5): Good for the price - The location was very nice, the staff was polite and helpful, the rooms were small and the bed was not very comfortable. But it was a very good price and we didn’t spend much time in the hotel anyways
- Verified traveler (4/5): - Aucun service déjeuner Sinon déjeuner dans un autre hôtel Et le déjeuner médiocre Salle de bain était froide difficile de prendre sa douche Pas de radiateur Emplacement horrible Rue étroite et difficile d accès à monter Quasiment pas de trottoir plusieurs faillit être écrasé
- Federica (2/5): - No lo recomiendo en lo más mínimo El peor trato y ni hablar de la ubicación La limpieza es aceptable
- Verified traveler (6/5): Hotel gut und sauber, Parkplätze nicht vorhanden - Hotel direkt in der Altstadt gelegen und zu Fuß kann man sehr gut alles erreichen. Das Hotel beim zum ersten Mal zu finden ist sehr schwierig, da die Straßen dort sehr klein sind. Danach geht es aber sehr gut. Hotelpersonal sehr freundlich. Zimmerservice auch prima. Frühstück ausreichend. Was uns absolut nicht gefallen hat ist, dass dort ein älterer Herr mit Bart rumlauft und behauptet er sei der „General Manager“ und verantwortlich für das Parkmanagement. Wir sind mit Auto angereist und unser Auto an der Straße geparkt, dennoch wollte er dir jeden macht 5€ Parkgebühren. Er ist bei keinem Hotel dort angestellt! Ein Betrüger! Einfach die Polizei rufen wenn er hartnäckig ist und das Geld haben möchte. Im Internet ist zwar angegeben das Parkplätze vorhanden sind, ist es aber nicht der Fall. Die vonhandenen Parkplätze sind die auf der Straße!
- Verified traveler (2/5): - Unfreundlicher Service, keine Englisch Kenntnisse. Man konnte kaum mit den Leuten kommunizieren
- Monika (10/5): - L'hotel è moto ben tenuto. La pulizia è ottima, puliscono le stanze tutti giorni cambiando gli asciugamani. Lo staff è molto cordiale e molto accogliente e disponibile. La posizione dell'hotel non è male dista circa 5 minuti a piedi dal centro storico Sultanahmed e Hagia Sophia. E circa 3 minuti a piedi dal tarm. Vi è un supermercato e dei ristoranti molto buoni nei dintorni dell'hotel. Sono molto contenta e ci ritornerò sicuramente!!!!
- Ugur (8/5): - Temiz bir otel
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