Hako Hotel Mount Austin

Name: Hako Hotel Mount Austin
Address: 17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100, Johor Bahru, MY

Location: 17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100, Johor Bahru, MY

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Central Location for Convenient Stay
Located in the heart of the bustling Mount Austin district, Hako Hotel offers easy access to popular attractions, making it ideal for both leisure and business travelers.

Modern Amenities for a Comfortable Stay
Experience comfort and convenience in our air-conditioned rooms equipped with Smart televisions, complimentary Wi-Fi, and well-appointed bathrooms. Our 24-hour front desk ensures all your needs are met promptly.

Nearby Attractions and Airport Access
With Austin Heights Water & Adventure Park and Sunway College nearby, there's always something to explore. Plus, being close to Senai International Airport and Changi Airport, your travel plans are seamless.

Book your stay at Hako Hotel Mount Austin and enjoy a perfect blend of comfort and convenience during your visit to Johor Bahru.

Important Information

No pets and no service animals are allowed at this property.

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free WiFi
24-hour front desk
Elevator
Smoke-free property
Snack bar/deli

Rooms Available

Dual Twin, No Windows

2 Twin Beds
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No windows, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Free WiFi
- No windows
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
Executive Family

1 King Bed
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
Mini Suite

1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
Executive King

1 King Bed
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
Dual Twin, With Window

2 Twin Beds
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
Dual King, With Window

1 King Bed
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
Dual King, No Windows

1 King Bed
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No windows, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Free WiFi
- No windows
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
Solo Room, No Windows

1 Twin Bed
Internet - Free WiFi
Entertainment - Smart television
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No windows, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Free WiFi
- No windows
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap

Guest Reviews

Eames (8/5): First time staying here - Clean modern room at a good price. Nice soft comfortable bed, and clean. Only cons was I could hear running footsteps above my room in the morning.
Joycie (8/5): - Hotel with KTV entertainment
Boon Yen (6/5): - Average hotel with basic amenities and in fair condition. Only provide with 2 bottles of mineral water, 2 towels and shower amenities and toothbrush. Any additional towel comes at RM10 and a bottle of water cost RM2. Staff is polite but is firm on the cost of additional amenities. There is a KTV downstairs and the rooms are not very soundproof. However, hotel do provide ear plugs. Room is of decent size but bathroom is poorly maintained. The bathroom floor is slimy and the design of the shower head will cause the toilet bowl and toilet paper to get wet after each shower. Overall, a very basic hotel with minimum required conditions. However, location is great with lots of dining options, massage services and entertainment options.
Matthias (8/5): - Second time staying with them but a different room. Aircon is good
Low (2/5): Terrible experience - The toilet is leaking water to bedroom , I pay extra for a room with a window but the view is like facing some roof of opp n so close to the Nx building . The music from below is so loud .. till very late nite . Terrible experience
Matthias (6/5): - The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.
SEH LENG HUANG SILONG (6/5): - Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm. Only can check in after 2pm, not 130pm or 150pm. Noisy environment, if you are a light sleeper... Lift access to room at any level can be access by anyone without the need for Hotel card access.
THIAM HOCK (6/5): - Noisy
Verified traveler (8/5): - There are ants crawling on the table. First encounter with ants in hotel room
Johannes (8/5): - This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Verified traveler (6/5): Unlikely to return again, room in poor condition - Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
Jeffrey Bok (8/5): - Overall it was a comfortable stay.
Kin (8/5): - Location is convenient. Staff friendly and hotel is cleanliness is good
James (8/5): - It’s new hotel, nice design and clean, will stay again
Siew Hoon (8/5): Comfy Stay - Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Verified traveler (10/5): Mako hotel - The experience was amazing, brand new hotel in a good location
Verified traveler (8/5): - The hotel design is great and very comfortable but the club at the back is noisy
Verified traveler (8/5): Will be back - Housekeeping did not came in after our 1st night. Location was good but difficult to find parking lot.
Cass (8/5): - Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Verified traveler (10/5): - Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.