The Carlyle - Elegant Serviced Apartments
Location: 171 Cromwell Rd, London, England, SW5 0SE, London, GB
Star Rating: 4 Stars
Property Type: Apartments
About this Property
Luxurious Serviced Apartments
Immerse yourself in luxury at The Carlyle - Elegant Serviced Apartments. Indulge in a cooked-to-order breakfast and unwind in one of the 12 well-appointed guestrooms, complete with full kitchens and complimentary Wi-Fi.
Prime Location
Conveniently situated in the heart of London, explore iconic attractions like Kensington High Street, Natural History Museum, and Kensington Gardens - all within a short stroll from the property.
Convenience and Comfort
Enjoy the convenience of separate sitting areas, housekeeping services, and proximity to major airports, making your stay as seamless as possible.
Book now and experience the epitome of luxury at The Carlyle - Elegant Serviced Apartments!
Important Information
- Guests under 18 years old are not permitted at this adults-only property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. The host will greet guests on arrival.
Amenities & Facilities
- Free WiFi
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Smoke-free property
- Housekeeping on request
- Well-lit path to entrance
Rooms Available
-
Apartment, 2 Bedrooms
1 Double Bed and 1 King Bed
756 sq feet
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and guidebooks
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Espresso maker
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Paper towels
- Freezer
-
Superior Apartment, 4 Bedrooms
1 Twin Bed, 2 Double Beds and 1 King Bed
1572 sq feet
Layout - 4 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 3 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and guidebooks
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Espresso maker
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Paper towels
- Freezer
-
Luxury Apartment, 4 Bedrooms
3 Double Beds and 1 King Bed
1830 sq feet
Layout - 4 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 4 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and guidebooks
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Espresso maker
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Paper towels
- Freezer
-
Apartment, 3 Bedrooms
2 Double Beds and 1 King Bed
1141 sq feet
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 3 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and guidebooks
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Espresso maker
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Paper towels
- Freezer
Guest Reviews
- John (10/5): - My husband was having an operation at the Cromwell so absolute perfect location. Wonderful apartment - we even managed to extend our stay to have a day of convalescing in the apartment which was perfect. Made the most of the kitchen and lounge and was great.
- Emily (8/5): - Comfortable beds. Linens were hot.
- katherine (10/5): - The 3bdrm apartment was fantastic! Plenty of room for our family with 5 adults, with 2 bathrooms/3 toilets. Great location and great price. A short walk to tube stations, shops, restaurants, groceries. Communication and assistance from managers was outstanding. The apartment was in excellent condition. I can't fault this place in any way. Thanks for a great stay in London!!
- Lisa (8/5): - I had a wonderful stay at this property. Large bedrooms and a king bed in room #2! 2 bedroom when I thought it was a 4 bedroom, as the pictures show more rooms, and said it sleeps 4-10. I was confused by that. Needs a long hall mirror, as you can't see your full attire. It needs a bathroom plug for a hairdryer; the vanity mirror didn't accommodate it. The couch and the rug were very dirty, so I didn't really want to relax there. No water in the fridge. It would have been a nice small perk upon arrival. No tea, but coffee pods. No umbrellas, if you forgot yours. But I didn't look that hard for one. Maybe people lose or steal them. But it's London, so perhaps some in the unit would be a good idea. The shower lever needs fixing in the smaller bathroom. Smelt a bit mouldy in the master bathroom to my nose. Other than those few things, it was spacious, BRIGHT, easy to walk, and lovely, and the Nestor was amazing. So easy to ask questions.
- Bonny (10/5): - Great location close to everything, the subway was a 5 minute walk and this took us everywhere we wanted to go.
- Tingting (8/5): - My family stayed at the apartment for 3 nights. We enjoyed our stay. The property is 5 minutes walk from Earl’s station. The check-in instruction was thorough. We had no problem to check-in contactlessly. We were able to check-in earlier which was very helpful. The only down-side I can think of is the building’s sound proof may not be the best. We lived on the first floor. We could hear people talking in the hallway, or even people on the street at night. However, it didn’t bother us that much since we were tired and no problem to fall in sleep because of sightseeing London during the day. Overall, it was an excellent experience. We would recommend The Carlyle to anyone who travel with families.
- Norlan (10/5): Great experience - My family and I had a great experience! The rooms and bathrooms were comfortable and clean. The location was ideal, as everything you need is close by. We were within 2 minutes of the tube, great restaurants and supermarket (we cooked breakfast each morning), full kitchen came in handy. Staying on the first level can be a bit noisy as people are coming and going, but nothing to complain about. The TV remote needed new batteries, we bought some and left some for the next guest. Communication was excellent! response time was immediate, that was appreciated.I highly recommend this property and look forward to visiting again. My family and I thank you.
- SEBASTIAN (10/5): Perfection - Can not say enough good things about the Carlyle. From the booking process to check out, it was excellent. Instant communication with any questions. Wonderful location and surroundings. Will definitely return. These people care about your satisfaction.
- L. (10/5): - Stayed 2 wks at The Carlyle, it was great location...3min walk to Earl's Court Tube station. Nice apartment. Clean, comfortable place to return to after a long day in London having so much fun. Lots of nearby food choices from American fast food to great pubs. Our contact person at The Carlyle was great...quick responses any time we had a question or need. Grocery stores, pharmacy, bus stops all within a 5-10 min walk. There were 4 of us in 4bdrm apartment. We all agreed we would definitely stay there again. Earl's Court is a great, safe area in west end of London. We really enjoyed our time in a great apartmenr in a great neighborhood. One suggestion, if you're staying very long, plan to pay for extra linen service or bring towels w you as each rm is supplied w 2 lg towels and 2 hand towels, no washcloths. Washer/dryer in apartment was helpful since we were staying for 2wks.
- Stefanie (10/5): - I was in London visiting an old friend for three days. The apartment was perfect! The location was convenient and very close to tube station so we found it very easy to get around and see and do all the things we were interested in. It was also nice to have so much space to lounge around in. I think the walls were showing a bit of wear and in need of a paint job but that was the only thing I noticed and it was minimal. Both beds in the bedrooms were very comfy. The couch was comfy. The bathrooms and kitchen were spotlessly cleaned. The apartment has everything you need. We had our breakfasts and one light dinner in the apartment. Sainsbury and M&S food hall close by. Although there is no concierge visibly present, you only have to call the number and will be helped right away. My friend got lost at one point but was able to make her way back to the apartment and was helped immediately to get back into the apartment and then I was called to be apprised of the situation. So helpful and appreciated. I was extremely happy with my stay and would definitely stay here again. I also felt it was very good value. Reasonable price for what you are getting.
- Meera (10/5): Excellent Stay in London! - We had a wonderful 6 night stay at The Carlyle - Earls Court. We stayed in the 4 bedroom apartment which was incredibly spacious and comfortable. The location is just amazing. The Earls Court tube station is just a 4 minute walk away, and there are plenty of restaurants and grocery stores nearby. Working with the Carlyle team was such a pleasure. They provided clear communication throughout the process and leading up to our check-in. And were constantly available via WhatsApp for anything we needed. Elena in particular who we worked with, was just wonderful. She was so helpful and gave us many recommendations for restaurants and things to do. I so highly recommend this property for your stay in London. I would definitely stay here again!
- Sze (8/5): - Great location! Close to the tube station, cafes and grocery stores. Wish a bit more cleaner and nicer towels.
- Verified traveler (8/5): - Great location! Close to the tube station, cafes and grocery stores. Wish a bit more cleaner and nicer towels.
- Darlene (10/5): - Had a great stay at Carlyle. Very spacious accommodations, modern furnishings. 3 bedroom/2 bath was perfect for the 6 of us. Nice surprise with extra toilet/powder room. Agree with some of the other comments that you can hear road noise from bedrooms. No more than 5 minutes to underground and felt very comfortable walking in the area. Staff were also excellent to deal with and very quick to respond to all my questions.
- Alfredo (10/5): - Very nice, and good size,plenty of light
- Ric (10/5): - We had a lovely stay at one of the 2-bedroom apartments at the Carlyle. The property management team was fantastic at communicating and answering all of our questions before we even had a chance to ask them! They were so kind as to allow us to drop off our bags a little bit ahead of check in time and also gave us an extra hour to wait for our taxi to the airport on our check out day. So appreciative of the hospitality and could not speak more highly of the customer service we received. The apartment itself was chic, comfortable, and had all of the amenities we could need! We made use of the air conditioning, washer/dryer, stocked kitchen, and even enjoyed the high quality complimentary soaps and toiletries in the bathrooms. Our apartment had a beautiful view of the Kensington area skyline which we really appreciated. The Carlyle is located in a neighborhood with many restaurants within walking distance and the subway("tube"/Underground) station is only blocks away. We always felt safe walking around the streets nearby at any time of day or night. Will absolutely be back to stay here again!
- Elizabeth (10/5): - This property is well clean and modern, and conveniently located a quick walk from the Earl's Court tube station. The management is attentive and helpful.
- Verified traveler (8/5): Lovely - Great stay and lovely apartment although neighbours can be irritating about noise it didn’t impact my stay negatively
- Verified traveler (10/5): - The place was very clean and had all amenities needed. The beds were extremely comfortable. We were greatful for the loft and the location was close to underground stations, as well as grocery stores.
- Ossi (10/5): - It was excellent in all ways - exklusive and comfortable, super clean, very tastefully decorated, easily accessible, nice surrounding. Will definitly stay here again the next time we visit London.
- Lynne (10/5): - Property is a beautiful apartment ideal for tube stations, museums and shops. Furnished to very high standard with lots of amenities. Only problem was shower which had no door and flooded every time it was switched on. Also could do with toaster.
- Verified traveler (8/5): Family Stay - Stayed in the Design Apartment, was good size, bonus to have the washer and dryer in the apartment. Close to Earl's Court Tube station as well as a few pubs. Would definitely recommend and stay again.
- Verified traveler (8/5): - A great location with easy access to central London
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