Metropolitan Al Mafraq Hotel
Location: Al Mafraq, PO Box 6770, Abu Dhabi, Abu Dhabi, AE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Welcome to Metropolitan Al Mafraq Hotel. Dive into one of the 2 outdoor swimming pools or enjoy a match on the outdoor tennis court. Unwind with a drink at the poolside bar or savor international cuisine at Olive Branch. All-Inclusive Experience awaits with complimentary beach shuttles, onsite dining inclusive of meals and beverages, and multiple cafés and lounges for snacks and drinks. Unwind and Connect with free Wi-Fi, business amenities, and event spaces. Explore Abu Dhabi with proximity to attractions like Sheikh Zayed Grand Mosque and Abu Dhabi Falcon Hospital. Book now for an unforgettable stay.
Important Information
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Express check-out
- Free beach shuttle
- Free bicycles on site
- Arcade/game room
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Picnic area
- Steam room
- Fitness facilities
- Gift shops or newsstand
- Conference space
- Golfing nearby
- Breakfast available (surcharge)
- Arcade/game room
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Meeting rooms
- Wedding services
- Express check-in
- Billiards or pool table
- Tours/ticket assistance
- Free wired internet
- Free area shuttle
- Shopping center shuttle (surcharge)
- Conference center
- Free bicycles on site
- Playground on site
- Tennis lessons on site
- Free self parking
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Free beach shuttle
- Pool sun loungers
- Couples/private dining
- Proposal/romance packages available
- Banquet hall
- Reception hall
- Health or beauty spa nearby
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Studio King Pool View
1 King Bed
Balcony with pool views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Deluxe Room, 2 Twin Beds, City View
2 Twin Beds
345-sq-foot individually furnished room, balcony with city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Deluxe Room, 1 King Bed, Pool View
1 King Bed
344-sq-foot individually furnished room, balcony with pool views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Deluxe Room, 2 Twin Beds, Pool View
2 Twin Beds
344-sq-foot individually furnished room, balcony with pool views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Deluxe King City View
1 King Bed
388-sq-foot individually furnished room, balcony with city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
One Bedroom Apartment
1 King Bed
Balcony with pool views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Deluxe Twin Pool View
1 Twin Bed
388-sq-foot individually furnished room, balcony with pool views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Deluxe King Pool View
1 King Bed
388-sq-foot individually furnished room, balcony with pool views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Studio King City View
1 King Bed
431-sq-foot individually furnished room, balcony with city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Terrace Twin Pool Access
1 Twin Bed
388-sq-foot individually furnished room, balcony with pool views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Deluxe Twin City View
1 Twin Bed
388-sq-foot individually furnished room, balcony with city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Terrace King Pool Access
1 King Bed
388-sq-foot individually furnished room, balcony with pool views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
-
Premium Suite
1 King Bed
861-sq-foot individually furnished room, balcony with pool views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Mobile key entry
Guest Reviews
- Ahmed (10/5): - Hotel isn’t in a tourist area but sufficient. It’s clean, tidy, good facilities and easily accessible. We were very pleased with the hotel staff and standards.
- Mohamed (10/5): - Thank you
- YANELA (10/5): - Limited entertaiment or activities for kids
- hitesh (10/5): - All good
- Naveed (8/5): - Very good Hotel, excellent service from staff, heated pool, showers, Gym,
- Léa (8/5): - .
- RAYMONA THOMAS (10/5): - It was located very close to the airport. It was also not nad to most of the major sites to visit. The property was well maintained and the staff was wonderful !
- Atul (10/5): - Good one but far from city
- Danyal (2/5): - Reception behaviour was rude
- barak (8/5): - The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
- DIANA (10/5): - We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
- Hamad (6/5): - The room wasn’t as clean. The bed mattress was a bit worn out. And the were a few amenities missing from the room. But for a one night rest I wouldn’t mind it.
- Tariq (6/5): - Near hospital
- Verified traveler (8/5): Mafraq hotel. - Hotel is being refurbished and is very clean. Rooms are large and comfortable.
- Mohamed (10/5): - It was great
- Malik (10/5): - Everything is good
- Attiq (10/5): - Very nice
- Karina (10/5): - Property was good, pool was very nice.
- Dana (10/5): - good
- carol (2/5): - Our reservations we booked through Expedia were not honored when we flew across the world and tried to check in. Expedia has lost my business. It took two days of MY time to straighten this out
- nusrat (8/5): - Room was clean but really cold not heating . Break fast was good. Was a short stay.
- IkRAM (10/5): - Very friendly staff. The room was very clean, decent size. The Buffett breakfast and dinner were perfect after a very long flight. The hotel is close to the airport, approx a 20 minute drive
- Hussein (8/5): - Very nice hotel with modern rooms, clean place with helpful staff. I had breakfast every day and found the restaurant to service tasty breakfast buffet with options for all tastes Two notes for consideration by any future visitor: the hotel is quite far from Abu Dhabi. It took approximately 35 minutes Taxi drive to get to most of the attractions. The only public transportation available is a Taxi When I made the reservations on Travelocity I was under the impression that my reservation was all inclusive. When I got to the hotel I found that the meals are not included
- William (6/5): - I was only here for one night. Was expensive for what you get and every time I turned around there was another charge for something. I dont mimd paying for nice things. I jist think.on this trip i stayed at much nicer hotels for less and they had a lot more to offer. Just tell me up front what your gonna charge me when i get there is all i ask for. Im still gonna eat tomorrow but its aggravating. Parking was a breeze which was why i really selected this hotel. Thank.you for that
- Verified traveler (6/5): - I was only here for one night. Was expensive for what you get and every time I turned around there was another charge for something. I dont mimd paying for nice things. I jist think.on this trip i stayed at much nicer hotels for less and they had a lot more to offer. Just tell me up front what your gonna charge me when i get there is all i ask for. Im still gonna eat tomorrow but its aggravating. Parking was a breeze which was why i really selected this hotel. Thank.you for that
- Ryan (10/5): - This property was absolutely beautiful!! The amenities are amazing the location is amazing the staff members are friendly and accommodating. Room service was awesome and 24/7!! I would stay here again for my next trip!!
- Alexey (8/5): - Buffet and staff
- Mhoammed (8/5): - Its second time use al mafrag hotel in general its good place to stay in Good staff and leaders especial greeting for duty manager Avril Holmes who solved problem when arrival
- Yusr (6/5): - .
- BADER (6/5): - Very expensive for 4 star
- Verified traveler (4/5): - vey old rooms and old style bathroom
- MOHAMMED (4/5): Bad experience - Guests did not respect the instructions on non-smoking areas.
- Awatef (2/5): Cleanness issue - Cleanness matter
- Verified traveler (6/5): - An older property that on the exterior and main lobby is clean and maintained. The staff was friendly and courteous. The on-site restaurant had a nice lunch buffet. From a distance, it appeared the pool area was well maintained. Air conditioning was very powerful. The rooms were a different story. The room was adequately surface-cleaned; the bedding comfortable, and the balcony overlooking the pool well kept. However, the furniture was worn and the shower stall grout was in need of a deep clean. Overall impression is that the room is overdue for a refresh.
- Mohammad (2/5): Not satisfied - The hotel was very bad.. the photos didn’t match reality.. breakfast was limited and they didn’t put food once tray was empty.. it was crowded and not clean.. this experience was very disturbing we are very sorry that we went there
- Verified traveler (8/5): Good value - Huge room. But old and not very well kept. Comfortable and friendly
- Paul (4/5): Not what it says on the tin - Don’t be fooled by the name “Millennium” , not part of the chain by a long mile AC was awful as was the Shower , Decor from the Nineties, too expensive for what you get , Covid restrictions minimal.
- Verified traveler (2/5): - Poor hotel and poor service and the customer service was so poor
- Verified traveler (10/5): - This was a great hotel to stay at! Close to the airport, affordable, and very clean.
- Verified traveler (8/5): - It’s a convenient hotel to the airport. The staff is always friendly and welcoming
- Verified traveler (2/5): - Don’t waste your money go somewhere else. This hotel is awful and the customer service is horrendous.
- Verified traveler (4/5): - There were no hand towels in bathroom. Only 2 bath towels and floor mat. Walls were not insulated well, could hear someone beside us or above using restroom.
- Hasan (10/5): Good stay for the price paid - Reasonable stay for the price paid. Friendly staff, hotel is in a deserted area. Didn’t dip into the pool however felt there was a good atmosphere around the pool.
- Verified traveler (10/5): - In my experience everything is super cleaned and fresh.
- Verified traveler (2/5): - The value for money is absolutely unjustifiable. Yhe room was not clean (coffee cups , bed sheets , toilet) We were disappointed
- Verified traveler (8/5): - Hotel was clean and comfortable but rooms seemed more like a 3 star hotel instead of a 4 star hotel. One of the Concierge guys Rashid was very friendly & helpful.
- John (10/5): - Nice hotel with very friendly staff. Lovely pool and swim-up bar.
- Verified traveler (10/5): - Courteous staff,professional service proximity to all services
- Astrud (10/5): Great break from the hustle and bustle of life - Visited Mafraq hotel 20 years ago and again this Eid weekend, great family venue, facilities geared for kids, with a lovely pool area and very alert life guards. The meals on offer were varied and plentiful. Loved this mini break
- Abdulnaser (8/5): Good experience - The swimming pool was great , staff was friendly and attentive. The restaurant was fairly good but the breakfast was a bit poor
- Peter (8/5): Mafraq hotel Abu Dhabi - The hotel was very well presented and clean with very polite staff, the room was nice too although not as described in the picture, not much to do in the area but there was a free transfer to and from Yas Island for the formula 1 Grand Prix which was very helpful and saved us over a 100 dirhams each return trip, would stay again.
- Mostafa (10/5): - Great resort Service to mall and beach Clean Quit
- Ronnie (10/5): Great place for stopover & kids - We liked the place as it's close to the airport. Fantastic pool, esp for children. Also loved the fact that we had the opportunity to get in touch with a few locals who come swimming with their children after school. Friendly hotel staff and good rooms.
- lou (8/5): decent hotel - My only complaint was that the bottom of the shower curtain was molded.
- Paul (10/5): Night stop in Abu Dhabi - We chose this hotel as it was close to the airport and as we were traveling to Dubai the following morning didn't need to go into the city the hotel was fine and we had no problems breakfast was ok and all in all a pleasant stay ideal for what we wanted would use again if needed to but wouldn't use it as a base for a holiday as surroundings not that great
- carol (10/5): Very friendly team , especially manager Ali - Warm reception, we had an early check in and late check out ! The only hotel provides free mouth wash which is awesome! Ali who is the food and beverage manager did a magic / trick for the kids, very impressive ! Will definitely recommend to friends and relatives! Excellent experience!
- Humera (8/5): Good family stay - It was great stay. We enjoyed a lot especially kids loved the pool and playing area. Food was average.
- Verified traveler (2/5): Horrible - I travel for a living. This was the worst hotel I've stayed at in a long time. The staff (night shift desk) were completely rude and unprofessional. The night manager was condescending and it takes a lot to rile me up. The room was smoking even though we requested non smoking. We paid extra for breakfast to be included and when we arrived at the buffet they said it wasn't on our reservation. I had to argue for 15 minutes to prove it was in fasct paid for. Overall terrible experience.
- Kari (6/5): An older standard Hotel, not 4 star but rather 3 ! - Generally OK but not a 4 star Hotel. Easy to find right on the highway !
- Grace (6/5): - It's was bad bcos the others room it's very noisy even the outside I can hear that and when they closing the door ..
- Verified traveler (8/5): Nice hotel outside Abu Dhabi city - Hotel was very nice. Wish I could have stayed longer. Would not hesitate to book this hotel again.
- Erica (10/5): Great - Great staff. Everyone I came in contact withremembered my first name
- Mohsin (8/5): Nice Weekend Stay - A family of 3 we stayed for weekend in a Deluxe room. We booked a Garden view but turned up to view to the car park. The hotel location is not close to the city nor main attractions, but it was convenient for us since we had our own transportation, and free parking. The rooms were comfortable & clean, providing coffee/ tea, & bottle water. The window slide to a small balcony view not clear to the hotel entrance. Free hi-speed wifi in rooms & lobby which is very convenient. It has beautiful garden and swimming pool with relaxing cafe area and kids playground at the back. There was renovation at the fitness room development to add private ladies section of gym & sauna section. The buffet breakfast was good with variety & the service was great. The staff were friendly and helpful. Recommended hotel to stay in.
- Jan W. (6/5): Last minute booking - Ideal location for Mafraq hospital which is why I booked it. Good amenities & facilities, lovely room but bit too noisy. We were put in connecting room & noise seemed to travel really easily. Other than that can't really fault the Mafraq.
- kris (6/5): Pube central - Stayed in 2 different rooms on 2 separate occasions over 3 weeks, both bathrooms had pubes on the floor and the grout around bathroom tiles has red bacteria on it.
- Sameh K. (8/5): Great value for money - We stayed at Eid vacation in Al mafraq hotel, the room was spacious and well furnished. The pool was ok. The staff were very responsive and friendly .
- Verified traveler (10/5): Great facilities - Appreciate that each room had a good connection to wifi. I have been to 5* hotels which do not provide this sufficiently. Friendly staff, relaxing and calm atmosphere.
- trav (8/5): Nice hotel clean - Very nice hotel and relatively cheap comfortable and many malls near the hotel
- Majed (6/5): A good hotel - Used coffee and the tissue box was almost empty in my room. Other than that the hotel was good and the room service menu was excellent.
- Khalid (8/5): Good place t stay - Good
- Verified traveler (8/5): - All in all it was a good hotel except its location which was misleading on the website. I wanted to book a hotel in abu dhabi and Expedia suggested Al-Mafraq as one of those hotels. However the hotel is not located in abu dhabi.
- Y. (8/5): Comfy hotel away from the city. - The hotel itself was very clean. If you like being far away from the city, this is the perfect hotel.
- worth the price (10/5): Very clean. Great price. - Not much to write as we just checked in for a night as we had an early morning flight to catch.
- Gord. (8/5): Friendly environment, good for children. - Only problem we found was paying for ice. This is the first hotek that charged for ice.
- Verified traveler (2/5): - I have nothing good to write about this hotel. Only if you want to stay close to the industrial zone, it would be aceptabke tahat way... Othwewise, I would neither advise nor stay in ths hotel
- Verified traveler (4/5): - The hotel is reasonably priced.However, although the staff has good intentions, they are not making you feel positive for some reason. You actually -unfortunately- do not feel comfortable as you are walking around the hotel. The waitresses at the restaurant by the pool does not speak English very well. I ordered a mushroom soup and they ended up bringing a vegetable soup. The hotel is in a remote area where you can actually not enjoy Abu Dhabi life. For this reason,this hotel will always be my last choice. The staff mighttry to do thei best but the hotel is not a first choice.
- svk (10/5): Good Stay - excellent experience from parking to checkout
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