Walt Disney World Swan
Location: 1200 Epcot Resorts Boulevard, Orlando, us
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Luxurious Amenities
Indulge in the ultimate relaxation with 5 outdoor pools, a beach, and 4 hot tubs on-site. Enjoy the convenience of complimentary transportation to Walt Disney World theme parks and exclusive early entry and extended evening hours.
Gourmet Dining Options
Satisfy your taste buds with a choice of 17 restaurants and lounges, including the renowned Il Mulino New York Trattoria, Kimonos, and Garden Grove. From fine dining to casual eateries, there's something to please every palate.
Prime Location
Located at the heart of Walt Disney World Resort, The Walt Disney World Swan offers easy access to Epcot and Disney Springs. With Universal Orlando Resort just a short distance away, the possibilities for adventure are endless.
Experience luxury, convenience, and unparalleled service at The Walt Disney World Swan. Book your stay now for a magical vacation!
Important Information
The resort fee includes WiFi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Table tennis
- Currency exchange
- Karaoke
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Evening entertainment
- Baby safety gates
- Lower bathroom sink
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Beauty Services
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Broadcast Live sport events
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Golfing on site
- Playground on site
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Water park access (surcharge)
- Free beach shuttle
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Games
- Concerts/live shows
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Golf cart
- Health or beauty spa nearby
- Horse riding nearby
- Swimming nearby
- Water sports equipment
- Water tubing nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Beach toys
- Charcoal grill
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Pool toys
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Traditional King Room with Roll-in Shower - Mobility and Hearing Accessible (Includes Early Entry To Disney Theme Parks)
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Hearing accessible
-
Resort View Queen, Guest room, 2 Queen, Resort view (Includes Early Entry To Disney Theme Parks)
The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
-
Traditional King Room with Adapted Tub - Mobility and Hearing Accessible (Includes Early Entry To Disney Theme Parks)
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Adapted bath
- Hearing accessible
-
Deluxe Alcove King Balcony, Guest room, 1 King, Sofa bed (Includes Early Entry To Disney Theme Parks)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
-
Traditional Room, 1 King Bed, Resort View
1 King Bed
340-sq-foot individually decorated room, balcony with resort views
Internet - Free WiFi 25+ Mbps
Entertainment - 49-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, king sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Room service
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Resort View Queen Balcony, Guest room, 2 Queen, Resort view (Includes Early Entry To Disney Theme Parks)
The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
-
Traditional Queen room, Guest room, 2 Queen, No view (Includes Early Entry To Disney Theme Parks)
The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
-
Deluxe Alcove King, Suite, 1 King, Sofa bed, Resort view (Includes Early Entry To Disney Theme Parks)
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
-
Room, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
500-sq-foot room with resort views
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 49-inch flat-screen TV with premium channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, king sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Traditional King, Guest room, 1 King, No view (Includes Early Entry To Disney Theme Parks)
The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
-
Deluxe Resort King, Guest room, 1 King, Sofa bed (Includes Early Entry To Disney Theme Parks)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
-
Resort View King with Bal, Guest room, 1 King, Resort view (Includes Early Entry To Disney Theme Parks)
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
-
Traditional Queen Room with Two Queen Beds - Hearing Accessible (Includes Early Entry To Disney Theme Parks)
The double room provides a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hearing accessible
Guest Reviews
- Jennifer (10/5): - Beautiful Expensive, some medium food options would be nice
- Bradley (8/5): - Proximity to parks $50 parking
- Paul (1/5): -
- Janene (10/5): - A beautiful clean resort, lovely rooms, staff and smelled gorgeous The plug sockets didnt work for our UK plugs No onsite shop
- Martin (8/5): Was there for a wedding; staff was excellent. - Iron and ironing board in room Printed TV channel guide
- Norcross (10/5): -
- Sandra (4/5): Nice but wouldn’t stay here again. - Clean Did not clean our room until 4-5:00 pm each day. No maps of the property nor Disney were available. Laundry facilities were in another building not specified in their advertising.
- Rose (10/5): -
- Alissa (8/5): - Location and access to Disney Park benefits. More food options.
- Linda (9/5): -
- Samantha (10/5): My favourite Disney hotel! - Everything was amazing Not applicable
- Garcia (10/5): -
- TravelFan147 (10/5): Great Renovated Rooms and Location - Stayed here for a long weekend and loved it. The newly updated rooms are wonderful and checked all my boxes. You get access to Crescent Lake, Epcot and Hollywood Studios for a fraction of the cost of the nearby deluxe resorts. Will stay again for sure!
- Lisa (10/5): - Location was great’ Nothing that I can think of
- Q4071MDdavidh (10/5): Best non Disney , Disneyworld Hotel - The location is perfect, essentially on the boardwalk with a pleasent 20min stroll to either Hollywood Studios or EPCOT which you can also catch the " friendship" boats to and from. The Swan is far more intimate than the Dolphin giving an overall "nicer" feel. Complex wise the outside facilities are excellent with the fitness center being well equipped, the beach is nice and the pools varied and uncrowded. The rooms are large bright and airy with comfortable beds, they are spotlessly clean. Due to the location there is a massive choice of good restaurants within 5 minutes walk. All in all its a great place to have a more adult Disney break.
- Hulk Hogan (6/5): - Ligging Te druk, kamer was niet klaar om 16 uur. Moesten een uur langer wachten
- Darla (10/5): - The whole thing
- Olivia (7/5): Decent enough for the price point - The staff were amazing. Very kind and hard-working. The location was nice, with plenty of transport and amenities. The shower water pressure was quite nice. The beds were horrific. Pillows were basically unusable, with some being hard as bricks and others being completely flat. The food options were pretty unimpressive and overpriced for the quality. The shower was nice but the curtain was a mess and water would get all over the floor.
- Veronica (10/5): -
- samanthal75 (4/5): The Swan & Dolphin is not what it used to be - After a recent 4-night stay at the Walt Disney World Swan, I can confidently say this resort is no longer what it once was. Having stayed at the Swan & Dolphin many times over the years, I was excited to return after a two-year break, especially for my daughter’s birthday trip. Unfortunately, the experience was deeply disappointing. There were a few positives. The front desk associate at check-in was welcoming and efficient, our room was very clean upon arrival, and there were a few standout moments such as the pastries in the coffee shop and Carmelo’s service at Il Mulino. Sadly, those positives were overshadowed by consistently poor customer service throughout the remainder of our stay. Service at Il Mulino was disorganized from the start. The hostess seemed reluctant to seat our party, and basic service details were overlooked. After our children’s drinks were delivered without straws, we were told someone would return with them, but no one did, forcing me to search for them myself. Dining at Todd English's bluezoo was another disappointment. The food quality has noticeably declined. What was once an excellent dining experience lacked flavor, and the fish tasted unpleasantly fishy, especially disappointing considering the high prices. The most frustrating issue, however, was housekeeping. On our final day, I politely requested at 8:30 a.m. that our room be serviced before 1 p.m. so our children could nap comfortably in the afternoon. When we returned after 1 p.m., the room had not been touched. Despite multiple calls and in-person conversations with the front desk throughout the afternoon, no one came. After waiting hours, I ended up emptying our own trash, replacing towels myself, and attempting to manage the situation while caring for tired children. Housekeeping promised twice to return and never did. Even after the front desk offered to send fresh towels later that evening, no towels arrived. What was most disappointing was the complete lack of urgency or concern from staff and management. No one appeared interested in resolving the issue or acknowledging how unacceptable the situation was for a resort charging premium prices. To conclude our stay, we never received a statement at checkout showing our final charges. I had to call and request that a statement be emailed to me. The representative I spoke with made my request seem unusual, as though I shouldn’t have been asking for something so basic and expected. Between the room rate, daily resort fees, and overnight parking charges, our stay exceeded expectations financially while falling far short in service and overall experience. At these price points, guests should expect exceptional hospitality, not indifference. In hindsight, I would have much rather stayed at Disney's BoardWalk Inn or Disney's Yacht Club Resort, where the Disney atmosphere and guest service are far superior. The Swan & Dolphin now feels heavily geared toward convention and business travelers, and much of the Disney magic has been lost. I would no longer recommend the Swan & Dolphin for families looking for a quality Disney resort experience.
- Lidia (8/5): -
- Susan (10/5): Great place to stay on a Disney vacation. Location was great. The resort exceeded our expectations - Great location Pool small
- shdw1002 (10/5): -
- Samantha (9/5): -
- Nancy (10/5): -
- Keith (10/5): Excellent place to stay - Location Nothing
- Leticia (10/5): We very much enjoyed our stay and recommend this lovely resort. - We loved being able to walk or take the boat to Epcot. The pools, the locker room and all the facilities are very nice. Our room was very clean and comfortable. Nothing
- Tuckahoe (8/5): Great service, nice stay - Nice stay. The front desk is amazingly helpful and we enjoyed time at the pool. The room was basic hotel, but very clean and the beds were super comfortable. Our only complaint would be the bathroom which did not have any kind of towel racks or places to hang towels and wet things. The shower was also confusing with a very strange drain. None of this was enough to get in the way of a great stay.
- Guest (7/5): -
- Tanya (10/5): -
- Jenni (10/5): -
- Jakovcevic (10/5): -
- Samuel (9/5): -
- Gerrit (9/5): -
- Teresa (10/5): Can’t wait to return! - Location I liked everything.
- MartyB719 (10/5): What we Liked and Disliked About the Swan Resort - We first stayed at the Swan Resort about 20 years ago, maybe even before we started to write Trip Advisor reviews. We remember the experience being nice, but expensive. The front foyer area is quite large to pull-up and take your belongings out. There are bellmen who can help. We noticed that both the Swan and Dolphin resorts have their own busses to cart you around the parks and Disney Springs. We came early and luckily there was a room available. The front clerk was efficient and friendly. Now that we have more money, the expense of the Swan can be swallowed. Plus, with American Express Platinum card there are a few perks. The major advantage of staying either at the Swan or its sister property the Dolphin, is the proximity to EPCOT and Hollywood Studios either by walking, by boat or even the Skyliner. Also, a short walk away is the Boardwalk with restaurants and shops. My wife loved it. The walk-in-shower was superb. The room just big enough. The 75-inch TV was awesome, the AC could easily be controlled, the bed comfortable, the refrigerator cold, the in-room-coffee delicious. Having a balcony was a nice perk, but not necessary. And, finally, the room was clean. The room was almost perfect. The bed wood frame jutted out making it an ideal situation for a shin bruise. I did hit the frame a few times We did have trouble with the self-parking--$30. There is a huge lot, but all the spaces were taken. The attendant said, “You have to be creative in finding a space.” After about 20 or so minutes, we came across an open spot near the front along the hedge—not even a regular car space. Not having to move the car for 3 days was nice, though, and there was no parking ticket. Going to valet obviously meant more money. There were quite a few restaurants at this resort. Marriott also owns the Dolphin Resort just a short walk away. Sometimes you can get a better price at the Dolphin, but prices do vary depending on the season and how many convention groups are attending. Finally, what made it for me, are the three huge pools that are shared between the Dolphin and the Swan. The $40 resort fee is well worth paying for these pools. The middle pool has a thirty-foot-wide waterfall about 15 feet or so high. I had that pounding water message my back. It was wonderful. I did notice a number of years ago when we stayed at the Dolphin, this waterfall is closed when the temperatures are cooler. People complained that the pool area was too cool when the waterfall was on. A side note: the attendants at the pool are wonderful people. Would we go back to the Swan Resort? In a heartbeat. If you found this review to be helpful, please click the thumbs-up icon to let me know.
- Moe214 (10/5): Really enjoyed staying at this property - Stayed at the property for a business conference. Check in was uneventful with very friendly host personnel. The hotel was clean and everyone that I interacted with that represented the hotel was very friendly and professional. Plenty of on property restaurants and a cafe where you can purchase little things like bottled water and milk. The room was bright, comfortable and spacious with 60+ inch TV. Most importantly, the room remained cool all night, not like some hotels where they turn off the AC at night. The view was nice and looked over a lake and artificial beach. It should be noted, the property is massive! It will seem like you need GPS to find your room. The hotel was also very family friendly with children enjoying themselves all over the place. Would definitely recommend.
- Anika (10/5): -
- Raul (9/5): Fantasía y magia hecha realidad!! - La belleza del sitio, la ubicación, el transporte dentro de los parques y en verdad se siente como en otro mundo!!! Walt Disney World!!! Nada todo me gustó.
- Marisa (9/5): - Es muy lindo y de categoría
- michael (10/5): I’ll be back - Location was excellent front desk were very obligeing to our needs 👍👍top notch service
- aeb3964d547372064f2036096ad7f7ee (10/5): - Walking distance to Epcot. Great coffee in lobby
- 9fd8b815843e71eaa0a839ebc41dd657 (9/5): -
- b9ff6cd00e35710d38f61f5fd1ce7a8c (10/5): -
- 33fd084e036a73cc62417aca17cdaa93 (10/5): -
- a6b95a5ce05b716b6de2bf642336afc7 (9/5): - מיקום נוח מאוד. צוות אדיב מאוד.
- 8e637618ec907024fcaaaa756fef25b3 (3/5): Not worth the high price of the room. - Room was ok No breakfast place. No restaurant that was kid friendly.
- Guest (10/5): -
- Staci (8/5): Super location and comfortable room but not worth the rate. - Location. Size of TV. Bed and pillows were comfortable. Almost non existent closet. The “accessible” room had a tub. Explain how someone with severe mobility issues can get into a tub. The tub was ridiculously slippery. The nightly rate was too high given that the room and amenities were no different from a nice hotel in most any other city.
- Christine (9/5): Wonderful family hotel with great location - Location was good and coffee bar offered great choices. I found the bathroom to be tired looking and needed some updating (shower grout and bottom of bathroom door was worn)
- Greg (7/5): Doesn't have Disney staffing. But people were friendly. - Value for Disney World area but it's because it's not an actual Disney property. Clean and comfortable. The bus from the Swan doesn't get to park directly at Magic Kingdom. The air conditioning was very loud in the room. Marriott branded check-in information didn't match actual details of our stay.
- vinniek2026 (4/5): Swan Hotel at Disney nickles and dimes you with extra costs. - The Swan Hotel is owned by Marriott and I love this hotel chain. I've stayed at low end Fairfield Inn, Residence Inn's up to Ritz and JW Marriott's. The Swan tries to be at the high end.....at least from the price standpoint. I reserved two, separate rooms. One for my daughter, her husband and two small kids and an ajoining room with myself, wife and adult daughter. If you are thinking between the Swan/Dolphin and a Disney property, I would recommend the Disney property. Even if it is more expensive. The Swan charges $40 per day for self parking, along with charging me an extra $35 per day for an adult daughter. We had two, queen beds and had three people staying in that room and they charged me extra $35.00 per day for the "extra adult". The hotel staff (cleaning) were very good, but the management and the managers were not helpful when I addressed a couple items. I would highly recommend staying on the Disney property if you plan on going to the Magic Kingdom, Epcot, etc. The busing from the Disney properties is easier and direct. No stopping and transferring. Self parking is free at the Disney properties, as well.
- Riccardo Maria (10/5): -
- Phipps (8/5): -
- LJWalker57 (10/5): Exceptionally clean hotel, great value to get deluxe resort perks! - We loved the Swan Hotel at WDW. I’m very particular about room housekeeping and rarely give 5 star reviews these days, but this hotel deserves it. Here’s our assessment of what’s important to us: Pros – Rooms and general hotel were very clean, no housekeeping complaints whatsoever, the rooms and hotel we were kept up (not showing a lot of wear, mildew in shower, etc), all staff we encountered were very friendly and helpful, good selection of food and drinks at Java, nice selection in the gift shop, good room service menu - breakfast was high quality and prompt, beds were comfortable and good pillow selection in the room (we found some that didn’t hurt our necks), spacious enough to not feel too crammed unlike some other Disney properties we’ve stayed at, nice to have an additional sink and mirror outside of the bathroom for families getting ready in the morning. The main reason we booked this hotel was for early park hours and extended evening hours and that benefit, along with a very clean and well maintained room, made this an exceptional stay. Cons – there is a daily resort fee and I didn’t feel this gave us any value. I feel that hotels should just roll this into their daily rate if they have to charge it (seems like a dishonest, hidden way to charge more for the room); one of the queen mattresses was noticeably sagging on one side, but I slept on the other side and it was just fine and flat; I heard the shuttle bus only drops off at the TTC at Magic Kingdom instead of front gate like other Disney properties, but you can get a Minne Van (Lyft) to bring you to the front gate if it’s advantageous for time or mobility (which we opted for – exceptionally friendly service with the Minnie Vans). I would highly recommend this hotel to friends and family (and you) and we would definitely stay here again on future trips.
- jay (9/5): Magical but wallet draining - Close to all Disney parks and easily accessible Expensive
- Nancy (9/5): My room was welcomed after a day walking at Epcot. - Very nice room. It was clean and had what I needed. The noise from the adjacent room.
- Gordon (10/5): A night at WDW RESORT hotel is truly magic and magnificent luxury - Excellent comfortable beds and perfect breakfast offerings
- Hans (10/5): -
- Razormama1 (10/5): Excellent Stay - Excellent location and amenities. Loved the pool and beach area. Proximity to Boardwalk and Epcot can’t be beat. Our AC unit was broken and maintenance was there within 10 minutes to fix it. Facilities were clean and well kept. Great coffee shop downstairs. We had an excellent stay and would definitely stay here again.
- Charlie (8/5): -
- 650teresitar (4/5): Disappointed by check-in and parking - I’m extremely disappointed with our experience during this stay. We arrived close to midnight after traveling four hours with a one-year-old. I had spoken very highly about this property to my son and daughter-in-law, so it was especially upsetting for all of us to be met with such poor service right from the start. Upon arrival, our card was approved and processed — which is typically one of the first steps during check-in — so it was very confusing and frustrating to later be told there was an issue with the card. We were also initially told there was no self-parking or valet available, yet we were still being charged $40 per night for parking and instructed to park at another property and walk. At that hour, exhausted and with a toddler, this was extremely inconvenient. Management was unable to resolve the situation, yet after nearly an hour a valet staff member overheard us and was able to accommodate us. This raises the question of why the issue could not have been properly handled from the beginning. Unfortunately, the problems continued. After speaking with the front desk about the card situation, we were told to go up to our room. When we did, we discovered our key had been deactivated and we were locked out — despite already trying to resolve the issue with them. This resulted in multiple unnecessary trips up and down with a toddler, adding significant stress to our stay. At the front desk, Cata appeared dismissive and even rolled her eyes during the interaction. We were told security would meet us upstairs to assist, but no one ever showed up. When we spoke with the manager, there was no empathy or genuine concern shown — only a generic, policy-based apology. I have stayed at this property before and always had positive experiences, which is why I confidently recommended it to my family. Unfortunately, this stay was poorly handled and far below the level of service I expected.
- Bianca (10/5): Loved it. Definitely found our place for future Disney trips - Fun activities for the kids The parking fee
- Edwin (6/5): Nada de lo que imaginaba con mi familia - La verdad un poco deccionado por que yo pague abitacion con balcon y no fue asi Mucha bulla en la noche no se puede deacansar bien
- Angela (7/5): It was nice but could have been better. - It was close to Epcot and Hollywood Studios. The rooms could be updated. We were out of body wash halfway through our stay. They didn’t refill it. We had to ask. The rooms were kind of small. Would be nice if there was a couch in the room beside the beds. I wanted connecting rooms and I talked to 3 people who said we had connecting rooms. When we got there they were not. It would have been more convenient if they were because we were separated from my kids.
- Christopher (2/5): - The place looked great The walk from the parking lot to the front wasn't great (be disabled) they could've used someone in a golf cart to bring you to the front lobby . I even seen employees parked in the front
- Jarrad (10/5): Loved our stay at the Swan, will definitely be back! - Clean, bright room. Property is in an excellent location with great on-site as well as nearby amenities. NA
- Emily (9/5): - Very clean, very helpful friendly staff, excellent food on site. Slight walk to the pool area
- Luis (10/5): -
- Darla (10/5): Great stay. Highly recommended - Beautiful place
- Stuart (8/5): -
- Tina (9/5): Beautiful and peaceful - I loved how spread out it was and not crowded Loved everything
- Ashley (10/5): Definitely worth it!! - The proximity to Epcot is outstanding without paying the price tag of the deluxe resorts. It is very well maintained and the staff were all cordial. The hours of available food at the swan were limited. We had to go to the dolphin to grab a quick bite at night.
- C525BJmiker (10/5): My favorite hotel. - I recently stayed at the Walt Disney World Swan during a bittersweet trip—my last rest stop before deploying soon. When I shared this with the front desk staff, they went above and beyond, upgrading my room to an amazing, spacious suite that felt like a true sanctuary. The large, comfortable setup with its Heavenly Bed let me fully decompress, isolate in peace, and make precious memories with my family, turning what could have been a stressful time into a wonderful, unexpected surprise for them. The Swan has always been my favorite Disney hotel—it just feels like home every time. The food selection across all the on-site restaurants was fantastic, with fresh options for every meal. Service was impeccable from check-in to checkout, with friendly staff who truly care. If you’re looking for luxury, convenience to Epcot and Hollywood Studios, and genuine hospitality, the Swan delivers. Highly recommend—especially for military families!
- Mark (10/5): I love this place. 2nd time here. - Beautiful facility. Great location. Great staff. N/A
- ELAINE (10/5): - Hotel ótimo , limpo, quarto espaçoso, transfer para vários lugares
- Wixom (10/5): Not a bad place to stay but just as expensive as a Disney resort - Close to everything Disney Same cost as a Disney property, not a huge value.
- Paul (8/5): Overall a great place to stay to enjoy access to the parks and some relaxation time. - Overall vibe was great. Pleasant staff and pool area was fun. Rooms were a little small and outdated. Bathroom door didn't lock, no exhaust fan, etc.
- CHARLES (10/5): Wonderful place to stay with all the Disney adult amenities - Walking distance to Epcot!
- Dvorah1 (10/5): Great Family Stay - We’ve been coming to the Swan and Dolphin since our children were little. This time around we brought our grandchildren so it was a full circle moment. The Swan is definitely a quieter and more intimate experience than the Dolphin’s hustle and bustle. We arrived as a group at around 3:00 pm and check in went smoothly. There was a bit of a line and Jessica, the lovely concierge, was helping out by checking guests in at her desk. She took care of us and we were off to our rooms and explore the hotel. Our rooms were very nicely appointed with views of both the friendship boat docks, the Dolphin hotel across the way and also the Boardwalk and Spaceship Earth in the distance. We were able to catch fireworks behind the Dolphin building every night which was great for the little ones. The beds were extremely comfortable but the pillows not so much. They were all hard foam pillows. I always travel with my own and I recall reading a review where someone bought theirs at a local Target. I didn’t call guest services to ask if they had softer pillows so I did not know if that was an option. As an FYI, you can actually Instacart a pillow if need be and anything else to the bell desk and pick it up there. We ordered a few things we needed on Instacart and it it was great. The AC worked really well and housekeeping kept our rooms impeccable. We sadly didn’t get to enjoy the hotel’s pools or grounds because after a days of chasing the kids around the parks all we wanted was to go upstairs. So we were grateful for our quiet, clean, comfortable rooms. But the grounds and pools did look beautifully kept and well maintained. The hotel staff were top notch and so very kind. Everyone went out of their way to make our stay more enjoyable. The Swan is the perfect blend of Westin hospitality and Disney magic. It’s a luxurious oasis in the middle of the action and it’s a Marriott Bonvoy hotel (hello points!). We can’t wait to return with the family.
- Sightseer779040 (10/5): Great Location, Great Disney Hotel perks for the price! - We chose to stay here mainly because of the location, but also because they offer an annual passholder discount/booking rate. We have stayed here at the Swan previously, and we have also stayed at the Dolphin across the way. We booked a room with a balcony. It does cost quite a lot to park here, so maybe leave your car behind, or don’t get a rental car. We Ubered/Lyfted from the airport. Upon arrival there was quite a line to check in (Friday afternoon). We were patient and were served by a lovely employee at the front desk who was very friendly and helpful. She even offered to look for availability for a King bed, but there wasn’t any so she was able to give us a balcony with a theme park view! We were on the east side on the 5th floor facing towards Epcot/boardwalk. We even got a corner room! That was awesome! The view was amazing, out the side we could see the dolphin and the friendship boats, out the front we could see the Epcot ball all lit up, and the backside of the boardwalk. This meant that we could see Luminous from our balcony! It was awesome! The room was nice, it had 2 queen beds. I wish it had more storage options, since we were staying for 8 nights, but since this is just a standard hotel room, it had standard options. It was nice that there were two sinks, one outside the bathroom, and one inside the bathroom. The toilet, sink, and shower were behind the door, and the other sink and closet were outside the bathroom. The shower had two shower heads basically so it had great water volume and pressure. The closet had a long and short closet rod for hanging and quite a few hangers which was great. This is also where the safe was, the iron and ironing board, and the luggage/duffle rack. The main room had 4 large drawers, and the mini fridge. It also had the single serving coffee maker. There were plugs on the lamp on this dresser/countertop. The TV was large, had a decent amount of channels, but also had the sign ins for various streaming services which was great. There was a small desk and rolling chair. There was a plug on the wall by the desk. There was also one sitting chair. The balcony had two chairs and a small table and that took up most of the balcony. The sliding door and the window were both almost floor to ceiling so it was quite large and had a lot of natural light. The AC went down to 65 which was great. In the envelope with your room key, there is a card with hotel information on it, and it explains that the room auto defaults to 71 or 72 when it detects you aren’t in the room, but then when you enter it will turn on and go back to what you set it at. However our room stayed cool the entire time, so our thermostat was great. The only thing was the vent fan/exhaust fan was quite loud at night and just made some more white noise during the night. Also note that since were close to the friendship boats, we could hear the horns honking all day and night. We eventually got used to it, but it is quite noticeable. Bring your earplugs or your white noise machine if you are sensitive to noises early morning or at night. Also, our door had a gap on the side and bottom (I think it was just the way our door was put on the hinges), so we could hear lots of hallway noise as well. I had to put a towel under the door to block some more noise (we didn’t want to complain because we didn’t want to have to move rooms because we loved the view!). There is an app that is useful for things like the amenities, restaurant, hours, and maps. There are two community microwaves near the ice machines on certain floors. There is only one nightstand in the middle between the two beds and that’s where the lamp is with the plugs, and also USB plugs. There is not nightstands or plugs on the other sides of the beds which was kind of a bummer there. There is no drawer here, just a shelf. The room also came with two Dasani water bottles each time housekeeping came in which was awesome for taking with to the parks each morning. Upon check in we were asked if we would like housekeeping every day or every 3 days. We chose every day. It seemed that they got to our specific room between 1-5pm. We had to come back to the room sometimes for work calls and sometimes we would leave the room around 4-5pm, and then our room would not get done that day. Also one day we came back at 4:45pm and our room was currently being done. Just note that depending on when you are in the room for whatever reason for the timing, your room might not get done. However if we were out of the room before 4pm ish, then when we returned after 5pm ish, our room would be done. We felt this was a little late in the day, but understand they have many rooms and probably get to ours at the end of their rotation. When they did come however they replenished everything and everything was clean and stocked. Overall the room was clean and comfortable and served our purpose for the week. The hotel is in a great location, as it is within walking distance of Epcot and Hollywood studios, as well as the other resorts there (dolphin, swan reserve, boardwalk, yacht club, beach club), which is great for shopping, dining, and checking out other resorts. We also got the resort refillable mug, and liked filling it up at the yacht club every day since they had a coke freestyle machine. You could also purchase and fill up your cup at the boardwalk deli, but they have a standard soda machine. The friendship boat dock is great, as the boats come every 15 minutes, and it is the last stop right before Hollywood studios. The other direction however it has to stop at 2 resorts before Epcot, so its better to walk to the boardwalk and catch the boat from there directly to Epcot. The resort offers bus transportation to the parks and Disney Springs. However in our experience, since this is run by a third party (Mears), they run less often (about every 30 minutes), aren’t as reliable, and drop off and pick up at third party bus stops at the parks (the TTC for magic kingdom and the far bus loop at the end of Disney springs). Therefore, it was easier for us to walk to the yacht club or boardwalk and take the busses to magic kingdom, animal kingdom, and Disney Springs from one of those resorts as they run more often, are reliable, and pick up and drop off closer to the park entrances. Note that after the nightly rate, there is a $50 daily resort fee that gets added onto each night. Read the card they provide to you at check in to see what all is included. They have a small swan pool and hot tub, and an absolutely huge shared pool with the dolphin that has three hot tubs and a small water slide. There is also another smaller pool off to the side there. You get access to the swan peddling boats, wifi, fitness classes, and s’mores on the beach. You also get the Disney resort benefits such as the early entry perk, and the extended evening hours perk. (Don’t forget to add your confirmation number to the Disney app so it is linked in your hotel reservations). You also get to park for free at the Disney park parking lots. There is a gift shop in the lobby, a coffee shop, a sushi restaurant, and a breakfast restaurant, there is also an Italian restaurant. If you are a Marriott member, you can also earn and spend your Marriott points here. Really, the price you pay here is pretty good considering the location, and the deluxe hotel perks you get. Since you could pay more for any of the other nearby resorts on Disney property. I would recommend pricing it out with the nearby hotels, especially if you have annual passholder discount, also price out with websites like David’s DVC or DVC rental store. Overall we enjoyed our stay here, it’s a high quality hotel, and would stay again if the price is right due to the location and the perks.
- ELIZABETH (8/5): Tirando os problemas com funcionário foi uma excelente estadia - Localização excelente Do atendimento na recepção
- ShawW22 (8/5): Great time with family - We had an overall great stay at the Swan hotel. This was our second time, first time with kids. The rooms were spacious enough for our family of 4 since most of the time we were in the Disney parks. The mattresses and beds were COMFORTABLE! We really didn't have any problems with noise either at night. Our room had a shower but our in-laws next door had a tub so you may need to request that if it's important to you. Mobile ordering was a life saver in the morning since there were typically long lines of people getting their coffee and most of the time I was able to walk up and pick up my mobile order without waiting. The boat and bus to the parks was typically on time and we never had to wait more than a few minutes. Everything was a little pricey but you are also basically staying on Disney property so that was expected. Would absolutely stay here again!
- Terri-AnnC (10/5): Amazing family stay - Excellent location and food options we ended up having quick service most days as food was delicious and the kids ate free, the pools are excellent there is something for everyone.
- Matteo Antonio (8/5): - Ottime stanze, bella posizione e buona pulizia Nulla
- Cynthia (10/5): overall great location - spacious room housekeeper was not very friendly
- José Luiz (8/5): Quarto bom , localização excelente, serviços regulares - A localização , facilidade de ir aos parques da Disney , tamanho do quarto Limpeza diária, e o valet de estacionamento !! Ruim de má vontade de estar ali
- CRISTINA (8/5): Um boa opção de hotel categoria luxo mas atenção para a cobrança de estacionamento - A possibilidade de ficar no parque mais duas horas depois que ele fecha para o público. Estacionamento pago, caro e longe.
- Emily (10/5): Lovely hotel spacious room - Everything Nothing
- Global61049080060 (10/5): Great hotel - This hotel surprised us. We stayed next door to the Dolphin, and it was not good. We got checked in at 10pm and the room had an awful smell. But the Swan was awesome. The shower was very clean and luxurious. The lobby was cool, and the food there is good. It is very close to Epcot and Hollywood.
- Selim (10/5): Perfect stay - Clean and renovated. Good size of the room and space A bit overvalued. It could have been a bit cheaper
- Ross Andrew (10/5): -
- Josue (9/5): - Espaço e conforto Muita demora para arrumar o quarto. Cheguei às 16:30 e o quarto ainda está desarrumado.
- Rosalin (10/5): -
- Umur (10/5): -
- Juan (10/5): -
- petebM7547HN (10/5): Can’t go wrong at the Swan - My wife and I were impressed with the Swan. We have stayed at Port Orleans, the Polynesian, the Grand Floridian, all stars, wilderness lodge and the animal kingdom lodge. We loved the Swans price compared to a deluxe resort and loved the location. Staff was grea, fast check in.
- deannasue (10/5): A very cold Disney trip 2026 - The Disney Swan is a beautiful resort. It is very close to the Boardwalk. A 3 min walk to the boats for Epcot and Hollywood Studios. I took the bus from the Swan to MK and it was okay. I preferred to use the Disney Boardwalk bus on my return and it was much quicker. I usually stay on Disney property but the Swan and Dolphin was a nice experience. I would definitely stay here again.
- Kelly (8/5): -
- Sara (8/5): -
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