Hyatt Place across from Universal Orlando Resort
Location: 5976 Caravan Court, Orlando, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location near Universal Orlando Resort
Our newly renovated hotel is a mere 3-minute drive from Universal Orlando Resort, offering free Wi-Fi and 24-hour dining options. Enjoy a refreshing swim in the outdoor pool and take advantage of the complimentary shuttle service to the park.
Modern Rooms with Essential Amenities
Each room at Hyatt Place Orlando Universal features a small refrigerator, coffee maker, flat-screen TV, and alarm clock radio for your convenience and entertainment.
On-Site Business and Fitness Facilities
Stay productive with our business center and keep up with your fitness routine at the on-site fitness center.
Plan your magical Orlando getaway with us today at Hyatt Place Orlando Universal!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free beach shuttle
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Wheelchair accessible
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Key access
- CCTV outside property
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby outdoor pool
- Free beach shuttle
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Queen Room with Two Queen Beds with Sofa Bed and Tub - High Floor
Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Sofa
- Alarm clock
- Toilet paper
- Sofa bed
- Cots
- Privacy curtain
-
King Room with Sofa Bed
This quadruple room features air conditioning and seating area. A 49-inch flat-screen TV is provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Sofa bed
- Cots
- Privacy curtain
-
Queen Room with Two Queen Beds with Sofa Bed and Tub
Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Sofa
- Alarm clock
- Sofa bed
- Cots
- Privacy curtain
-
Queen Room with Two Queen Beds, Sofa Bed and Bunk Beds
Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 5 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Sofa
- Alarm clock
- Sofa bed
- Cots
- Privacy curtain
-
King Room with Sofa Bed - High Floor
This quadruple room has air conditioning, a 49-inch flat-screen TV and seating area.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Sofa bed
- Cots
- Privacy curtain
-
King Room with Sofa Bed and Accessible Tub - Disability Access
This quadruple room has a 49-inch flat-screen TV, air conditioning and seating area.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Coffee machine
- Toilet paper
- Sofa bed
- Cots
- Privacy curtain
-
King Room with Sofa Bed and Roll-In Shower - Disability Access
This quadruple room features a seating area, air conditioning and a 49-inch flat-screen TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Coffee machine
- Toilet paper
- Sofa bed
- Cots
- Privacy curtain
-
Queen Room With Bath Tub And Sofa Bed - Mobility Accessible
This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Sofa bed
- Privacy curtain
Guest Reviews
- ANA LOPEZ (9/5): - La ubicacion
- RAUL (10/5): Acogedor hotel con excelente ubicación - La ubicación Un poco pequeño el cuarto
- BYRON (10/5): - No complaints
- Deena (6/5): -
- Michael (8/5): Okay, had our room downgraded - - Spacious rooms
- Walking distance from City Walk - Had our room downgraded at check in due to overbooking, was offered breakfast to make up for it.
- The breakfast was bad and they tried to charge us even when it was complimentary
- mikerX8421ZA (8/5): Family holiday trip to the parks for five nights great hotel friendly staff always happy to help with whatever we needed - Great location two minutes from parks lovely hotel friendly staff
- Relax38701517247 (6/5): room change - I reserved a king room in January, then I received an email 3 days before I left in May and had to change my room to a queen. Also didnt transfer info that I had free breakfast.
- Avila (8/5): -
- Tair (3/5): -
- Cynthia (9/5): I had a great time there . - Location was great . The room was bit small . Bathroom was very small .
- PH12. (5/5): Couldn't sleep - Location
Bed was comfortable but pillows a bit hard
Good aircon
Spacious room Our room was directly across from the ice machine. This was incredibly loud and annoying at all hours. Getting woken up every 20 minutes in the morning when someone gets ice, it ruined our stay.
The tv in our room had a broken panel so it looked like it was half off when watching something.
- 562shayw (8/5): High School Senior Trip - The rooms were nice. Everyone (staff) was friendly. The breakfast could have been better. The restaurant food was great. The transportation service to Universal was also great.
- Gabriele (8/5): -
- Katie (10/5): - Hotel was nice and very clean. N/a
- kimmy (6/5): Overall okay but felt overpriced for what you actually got. - Bed was comfy, really good location and appreciate the shuttles. Staff were also really nice and welcoming. The gym was pretty nice as well, but I wish you couldn’t see in it. Bathroom was incredibly small like you couldn’t stand in front of the toilet and close the door at the same time small. The pool was also very dirty the tiles around the pool and there was a lot of debris in the water.
Breakfast that was offered was extremely mid. Plus, you had to pay for it. You also had to pay for parking which felt pretty extreme since you’re already paying a pretty penny to stay there.
- Rheina (10/5): - Everything
- Megan (9/5): The hotel was comfortable and pleasant, with great service and convenient location. - The room felt clean and recently updated. The breakfast area was very bright and inviting with lots of seating. Even though it was a simple breakfast, there were lots of options to meet all needs. The staff were helpful and very kind at every step of our stay, from check-in, to breakfast, to check-out. The staff seemed happy to be there and enjoying each other's company, which goes a long way to creating a welcoming environment. We left a stuffed animal behind and the staff were so incredibly helpful and kind about helping us find the item and get it sent to our home with a sweet note for our daughter. The pool outside was fine, but only ok. The furniture and pool seemed a little old/dated.
- Judy (8/5): - Convenient to city walk Reservations for shuttle and last shuttle from Universal/ City walk too early to be able to enjoy a little night life at the parks and city walk.
- Clayton (7/5): -
- jenice (8/5): -
- Lesly (10/5): Perfect - I liked that they had the free shuttles & that it was comfortable. Its very nice and amazing for the price. The parking fee but its okay for 3 night i payed 85$ total tax included so not bad! You won’t have to pay for parking at the universal parks if you go on the free shuttle bus so it evens out.
- Katherine (10/5): -
- Joanne (10/5): -
- Brenda (10/5): - The team members were very helpful. Every one we came across was spectacular. Nothing
- Gabriel (10/5): -
- Gerald (9/5): -
- Cynthia (8/5): - Location. Perfect.
- Iglesia (10/5): Will stay again - Great customer service and parking was amazing.
- tashia (10/5): -
- Jorge (10/5): - Tienen una actitud maravillosa y amabilidad en todo momento
- Zuri (9/5): -
- Nancy (10/5): -
- Jason (9/5): Parfait - La propreté, le personnel et l emplacement avec les parcs Universal Rien
- SparklingTreasure (10/5): Hyatt Never Disappoints - I am a huge Hyatt fan so I always make accommodations to stay at one when I travel. My family and I visited Orlando for Spring Break this month for 5 days/4 nights. The hotel was what I expected with no issues. Clean spotless room, comfortable beds. Every staff member we interacted with was warm, friendly, and welcoming. Our housekeeper did a great job each day keeping our room stocked and cleaned. This Hyatt is located directly across the street from Universal Studios and Volcano Bay (in which we attended), along with the outlets and plentiful of restaurants and shopping centers across the other highway and nearby. On top of being affordable for our 5 day stay. We will definitely return back to this Hyatt for future Orlando visits.
- Dunier (10/5): - Todo
- Valeria (10/5): Muy cómodos, - La limpieza y la atención del personal. Puede mejorar la variedad del desayuno.
- Antje (9/5): - Shuttle service was limited.
- Nura (10/5): - مكان الفندق جدا استراتيجي وقريب من يونيفيرسال ومتوفر باصات تنقل من الفندق والغرف جداااا واسعه ونظيفة
- Samella (10/5): Great place to stay and will definitely be staying again! - Very convenient to literally any where I needed to go! Clean property as well. Spacious room! Everything was fine. Only air conditioning wouldn’t turn off but I’m sure front desk would have fixed it if I had told them. Weather was nice and warm so I didn’t bother. So no problem!
- Keaira (9/5): -
- Matt (10/5): Staff were wonderful, lovely and clean with great location to Universal by foot - Very clean in an excellent location to walk to Universal Studios Initially wasn’t happy there was no sun cover by the pool until we were told we could use the pool at the Hyatt House hotel which had plenty of parasols
- Marie (6/5): Service à revoir - La navette pour aller au parc Universal. Petit déjeuner correct J’avais réservé une chambre avec 2 lits King size et 2 lits superposés
En arrivant les lits superposés n’étaient pas fait. J’ai dû demander les draps et faire les lits moi même. Et durant les 3 jours ces lits n’ont pas été faits.
- Osman (5/5): Frustrant - Petit déjeuner limité en produits absence de legumes Isolement pas de possibilité de faire des petites courses
Pas de restaurants et dans la chambre d'hôtel aucun ustensile pour préparer un repas
- Khurram (9/5): -
- Shawna (8/5): -
- Galicia Mazariegos (10/5): - La comodidad de la habitación Que no habia mayor cosa que comer en la tienda
- Larry (9/5): - The breakfast was very good and fresh. The facility was clean and the beds were comfortable. Easy access to Universal with the shuttle. Staff was super friendly. There was only one set of extra bedding to use for the bunk beds. Easily remedied with a trip to the front desk, but since it is bunk beds it would have been nice to have had 2 sets in there.
- Karen (10/5): - Location
- Leroy (10/5): Perfect in virtually every way for us. - Clean, spacious and quiet - perfect. The reception staff were excellent. They went the extra mile to help out and were friendly, courteous and professional. There wasn’t anything we didn’t like.
- 372fw (10/5): I Recommend the Hyatt Place Across from Universal - Alissa, the manager, and all of the staff was friendly, knowledgeable, and courteous. The hotel was well maintained - very clean and up to date. The breakfast was delicious and provided variety including fresh fruit options.
- Valeriane (5/5): - La chambre était d'une bonne taille pour 4 L'isolation , hôtel proche de la route et mal isolé
- Oxana (9/5): -
- Marie (10/5): -
- Tonya (8/5): -
- 419shellib (10/5): Hands down the BEST Hyatt Staff we've ever experienced. Do NOT hesitate to stay here! - I don't even know where to begin, because EVERYTHING stood out in the most positive way! From our very first interactions with HPAFUSO over the phone with Jayden and Taneifa to our actual 1 week stay and checkout, everything was just fantastic. We had the bunk room, as we had 3 adults and 2 young children in our party. The staff worked so hard to get us into the room for an early check-in which was so appreciated. Aside from this Hyatt being so convenient to Universal and having great amenities, what stood out the most and what we as a family value the most is customer service. I stay at Hyatt properties more than any other property management and I can 100% say that the staff here was THE BEST, most FRIENDLY, most CARING, and MOST GENUINE, staff I've ever encountered-anywhere. We were actually sad to leave as it felt like leaving family that you don't get to visit often and that you miss when you are away. They treated us, my brother and nieces and my little chihuahua with such care and warmth. A smile and a hello every time we passed the front desk or in the hallways. I had to have a few deliveries from Amazon and they took care of those items for me. I usually have trust issues just in general, but I had absolutely none staying here. And when it was the day of departure, we were granted a later checkout since we had a later flight and we were worried what we would do until then. I shouldn't have worried, because they certainly took care of us and they did it with beautiful smiles on their faces and some hugs as well! I really have to shout out several of the people that made our stay extra special but this is not all inclusive, as there are many other staff members that played a role in that; I just didn't catch their names. So a HUGE thank you to (and I apologize for the spelling if incorrect) Jayden, Taneifa, Alyssa, Natasha, Belle, Peter, Dawn, Samantha (who welcomed us to breakfast every morning), and ALL the other staff members who I know were part of making this such a great place to stay for our entire family. I will 100% be raving about this Hyatt to any and everyone I know. And while we usually stay on Universal Studios Property when visiting Universal just the two of us, I can honestly say that the staff at this Hyatt has completely changed my mind about that. Thank you ALL for welcoming us and for becoming part of our extended family! I hope to see you again in the future! -M and Family
- jimthesai (6/5): Ok and clean but there are better value options around - I was as described when booking it was clean and comfortable enough It was not worth the money, too much for what it is.
- Emanuel (10/5): Muy buena opción en Orlando - Excelente opción en Orlando muy cerca de los parques de Universal. Volveremos sin lugar a dudas.
- Andrew (8/5): -
- Mirko (8/5): - the location is amazing if you plan to go to universal. the hotel is nice, rooms are a good size and breakfast was OK the bathrooms are tiny, but manageable for a short stay. overall I didn't find any issues considering the price point
- Nadia (10/5): -
- MIRONOV (10/5): -
- S (8/5): -
- JenniP954 (8/5): Good landing point for Orlando theme parks - My family and I stayed for four nights while visiting theme parks. The hotel and rooms were clean. The beds were pretty comfortable. We booked the specialty one bedroom kitchen suite and it suited my family of 5 well. We lucked out and our room was ready when we arrived early for our reservation. We had lots of fun in the pool area which always had plenty of towels available for use. We had a few cocktails and Shirley Temples from the bar which were very good. I do wish that housekeeping would have came during our stay, at least after our second night. One of the perks of staying in a hotel is to have beds made and towels refreshed. We requested extra towels but did not formally request housekeeping, which I believe was an option. We returned to the hotel our last night in Florida after a few days at the beach and they did not have the room available that we originally booked but they compensated with Hyatt Points (which we used for our reservations) and comped the parking fee for that night. The staff were friendly and attentive. The free breakfast was a bonus with plenty of options that were pretty decent. We walked to the outlet malls and a few nearby restaurants. Overall, it was a good landing point for our time in Orlando and would go back.
- Karla Marie (10/5): - As a female solo traveler I felt so comfortable staying in this hotel.
- Giusepp (9/5): -
- Meghan (8/5): -
- Shanwow483 (5/5): Staff was friendly, safety was questionable. - The location was close to Universal Studios. Someone called my room phone at 12:30 am and someone was banging on my door at 2:30 am. Not a simple knock, but an aggressive knock that lasted more than a minute. I was afraid for our safety and therefore, we didn't open the door and we had a difficult time falling back to sleep.
- Mmpasco (10/5): Great Universal Trip - The location was as close as you can stay to Universal without being on property. We walked to and from City Walk on our first night there. We took the shuttle to and from CityWalk the next morning and night for our Universal/Island of Adventure Day. We ended up getting an uber to Epic because they changed the opening time at the last minute so we didn't want to wait for the original shuttle we reserved because it would have been after park opening. But, we did take the shuttle back from Epic. I read alot of people complaining about the shuttle, but it served us very well. The rooms are great for families! The staff were mostly very friendly. Bella even left my son a special goody bag for his birthday! Breakfast was great every morning. I will reccomend this hotel to any one going to Universal and may even stay again later this year when we are driving through Orlando.
- MotownGirl1949 (10/5): Nice hotel and stellar customer service - Nice, clean accommodations; superb customer service; convenient access to Universal Studios and limited shopping.
- pauldG5752VZ (10/5): Great Time at Universal Studios-Hyatt Place! - Alissa at Hyatt Place Universal Studios Orlando was professional and attentive! She made stay special and the property was great!
- Donald (7/5): -
- Jose Alvaro (9/5): Hotel con muy buena atención de servicio al cliente - El personal era muy amable, me atendieron super bien, haciendo que yo me sintiera cómodo y seguro en todo momento No poder pagar la estadía en efectivo
- Noreen (10/5): - Shuttle to universal was a plus. Selections at breakfast were good. Having to pay extra for breakfast.
- Johann (9/5): Die Studios und das Fridays waren eine Reise wert - Die gute Lage zum Universal und das Shuttle zum Disney World
- Jorge (10/5): The room was nice, location was perfect and the shuttle to the parks was very convenient. - How close it was to Universal Studios. There was strange characters in the property parking lot a night.
- epbugarin (8/5): Very nice hotel! - Very nicely renovated.
Convenient location, Very near Universal Sudios Amusement Park. Good breakfast except that it ends too early at 9:30 am.
- Ugo (10/5): Acima das expectativas - Excelente custo benefício O controle do ar condicionado do meu quarto não estava ok
- Daniel (9/5): Great stay for a Universal trip - Great location. 5 min drive or 20 min walk to Universal City Place. Very clean and roomy. $25 parking fee for an open un-gated parking lot.
- Lisa (10/5): Great value for non-Universal hotel - especially if you don’t mind a 20-min walk to the main parks. - I booked this hotel because it was close to Universal at a reasonable price. We stayed for five nights. The beds were comfortable, the bathroom was small but nice and the staff and other guests were great. We usually stay at the Universal hotels so we can walk back and forth to the park. This hotel was about a 5-minute longer walk than Portofino but it was much quieter and calmer than the Universal hotels (and definitely less expensive this visit). The hotel is also a Universal partner so we were able to pick up our park tickets in the lobby and take a shuttle directly to the parks (including Epic) if we didn’t feel like walking. There really wasn’t anything I didn’t like. Maybe the only thing would have been that the shuttle bus times were very limited.
- Daniel (9/5): -
- Aleja (10/5): -
- Shaktimaan108 (10/5): Good room and breakfast - Very happy about our stay. Was comfortable and clean and breakfast was much better than other hotels that provide. Hyatt Place is better than Fairfield Marriott in my book.
- DiCesare (9/5): -
- King (8/5): -
- Mary (10/5): - Everyone at the front desk were so friendly and accommodating Not in a good location for walking to anything
- Christina (8/5): -
- Sheetal (5/5): -
- Iolanda (6/5): -
- McClanahan (10/5): Hotel was super nice. People were kind. - Super clean!!! Breakfast wasn’t included
- Sandie (10/5): Merveilleux voyage en famille - Rapport qualité prix exceptionnel. Chambre spacieuse. Proximité avec les parcs d'Universal Studios.
- Sarah (7/5): Good stay near Universal, Clean, room was nice, but beware you do have to pay for parking and “don’t step foot in the br - Closeness to universal and clean When we arrived we were told we had to pay for parking and we thought that was really shady as it wasn’t mentioned in the booking listing easily like the other hotels in the area and was the reason we chose this hotel.
Also, in the morning we had to leave early and were leaving the lobby at 6:27am. I went to grab coffee upon leaving and my husband went to fill up our water bottle before getting on the rode and we didn’t see a water fountain. So he just went into the breakfast area to fill his water. Upon entering the breakfast area exactly 3 minutes before it technically opened the person at the front desk yelled at us telling us we were not allowed step foot into the breakfast area early. To which we said we were just wanting to fill up our water bottle and she then gave us a lecture while walking away about how “unsanitary” it was. I then had to ask awkwardly where the water fountain was and she just pointed without any help toward the hallway but in a condescending way. I then asked if it was ok to continue getting coffee(which was all set up near the check in desk) to which she begrudgingly said “I guess”. Totally get it was early just wasn’t the best way to leave in the morning.
- Dana (9/5): Great experience - Breakfast was exceptional and staff was Awesome.
- 61bradd (10/5): Great Hitel fir universal - Great location great staff and a great value!!! The room was clean WiFi fast. The breakfast offered many choices and the drinks and food was great.
- Hae Lin (8/5): -
- Monica (10/5): Fun and great place to stay - Nice staff very helpful
- mary (5/5): - The bathrooms were so small
- Paola (10/5): -
- clownishj (10/5): Fast smooth check in - Alissa was the best! Smooth fast check in very helpful and throughout the entire process stayed positive! Highly recommend
- Eduardo (9/5): -
- Sofia (7/5): -
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