Barceló Al Jaddaf
Location: A326 Al Khail Rd., Dubai, Dubai, AE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Indulge in the outdoor pool and fitness center for a relaxing stay.
Dining and Drinks
Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge.
Convenient Location
Positioned in Jadaf, our hotel is a short drive from major attractions like Dubai World Trade Centre and Dubai Mall.
To experience comfort and luxury at Occidental Al Jaddaf, Dubai, book your stay now!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Pool umbrellas
- Free self parking
- Rooftop terrace
- Pool sun loungers
- Banquet hall
- Wheelchair-accessible pool
Rooms Available
-
Premium Room (Level)
1 Queen Bed
334-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Premium Suite (Level)
1 Queen Bed
775-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Family Room, Connecting Rooms (Superior | Balcony)
1 King Bed and 2 Large Twin Beds
667-sq-foot room with city views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Executive Room, Terrace (Superior)
1 King Bed
452-sq-foot individually decorated room, furnished balcony with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, single sofa bed, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Executive Room (Superior)
1 King Bed
452-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, single sofa bed, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Superior Room
1 Queen Bed
334-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Suite
1 King Bed
775-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Safe, single sofa bed, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Deluxe Room (Premium Level, Loung Access)
1 Queen Bed
334-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Suite
1 King Bed
775-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Superior Room
1 Queen Bed
334-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
-
Deluxe Room (Deluxe)
1 Queen Bed
334-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch LCD TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Desk chair
- Smooth flooring in room
Guest Reviews
- Chaimaebk10 (10/5): The number one ine jaddaf - The best shisha moris in the word the way the he mix our shisha is amazing , zin thank u for tha passion fruit martin Number one . And about the girls Thea and eaindray I like how the welcome in us in place and the have great smill and great energy girls ❤️ big up
- rickybaliente (10/5): Fantastic stay - We have a wonderful stay in Barcelo Al Jadaf.the location is perfect as it is very near from the airport,staffnis very accommodating and approachable and friendly
- alrawasshahab (10/5): Excellent Stay - The stay was excellent. The place was very clean and well organized, and the staff were extremely friendly and helpful, especially Mr. Ayas and Ms. Kawter, who were very professional and attentive. The location is great. I would definitely recommend this place and stay here again.
- H1557GSahmadh (10/5): Thanks - Dear Hotel Team, Thank you so much for all the wonderful service and everything provided during my stay. A special thank you to Sabrina — she was incredibly helpful, kind, and truly appreciated. She made my stay more comfortable and enjoyable. Thank you again!
- fanamafab (8/5): New experience - Overall, every thing was good, except that the variety of breakfast foods was limited and the room service was not very interesting.
- hsz232 (8/5): It is a very good hotel. - We very enjoy this trip to stay two nights at Barcelo AI Jaddaf. However, we hope that in the bathroom there can provide some small size towels.
- Nancyalmadi (4/5): An Enjoyable Trip, but Cleanlines Service Need Improvement - The hotel itself is nice and has good potential. However, the cleanliness of the room needs improvement. When we entered the room, there was a noticeable food smell. The bed sheets and towels also had an unpleasant odor. The area under the beds was not clean, and the toilets were not cleaned properly. Overall, the hotel is good, but better attention to room cleaning and hygiene is needed to improve the guest experience.
- stuliz2025 (2/5): Barcelo Al Jaddaf - A tired hotel in a poor location it is not good value being expensive. Don’t bother staying there. The buffet uses cheap ingredients and is badly displayed.
- Tabbybugs (10/5): Great hotel! A bit far from the nearest metro station. - My husband and I stayed in this hotel since it also served as the venue of the workshop that I joined. Here are our observations: PROS: 1. Spacious and clean rooms, beds were on the soft side. 2. Friendly staff, particularly those in the lobby reception desk and Souk restaurant reception 3. Loved the breakfast and lunch buffet at Souk restaurant! Particularly the stewed lamb. 4. Hotel provides shuttle services to the metro station, la mer beach, Dubai city mall, and Festival City mall (see attached schedule), CONS: 1. Around 2 km away from the nearest metro station 2. Order room service via phone! We tried the QR code for room service in our room, however after an hour of waiting we still did not get our dinner, so we checked with the restaurant and we were told that they did not receive our order and advised us to place our orders via phone instead.
- odmakiwa (10/5): Great Value For Money - With Faruk in front of house valeting with a wide smile, you immediately feel welcome on arrival. This hotel has got it's unique ambience that is chilled and reassuring. It is very clean, the staff are very responsive, the rooms are spacious and kept very clean. Their buffet had a wide variety of food that was very delicious. There is a good-sized hotel pool and there is a wide television next to it, from where I was able to watch sports programs. We really loved it!!!!!
- wsreclame (2/5): Very old and bad. Only the staff is friendly - Farukh is the best he smiles every time he see you. Also he listens to you and helps you is you need something. The staff is very friendly Aya’s and Kaouter the Chef also friendly every day. Dani from the bar. Malindu thanks for the smile.
- ruudvG6752UU (6/5): An eyeopener - For a short trip/ business trip we chose for BAJ. Reservation for separate beds gave us a room in a hideaway corner of the hotel. The fact that we are regular Barcelo visitors are gave no extra advantages about chosen room. Room was daily cleaned but it gave an overall feeling of overdue maintenance. (even perhaps safety?) Everybody was more than helpful but the hotel is missing "a spark" , and will not promote it. More than enough hotels in Dubai.
- honeysingh007876 (10/5): Best hotel in al Jaddaf - Best hotel nearby to all attractions very good service and staff is polite and welcoming and pool was good.
- alhosni2005 (2/5): Not recommended - The front seat told us that we will upgrade u but unfortunately when we reach the room it was Accessible for people with disabilities and when we went back to them they didn’t give us chance and said we all fully booked we cannot change the room even the room was not that clean and we paid high price for it more than 250$ and was not worth it it was first and last time to visit this place.
- humairatoufiq098 (4/5): Room for Improvement in Cleanliness and Service, maintenance needed. - The bathroom ceiling was rusted and several tiles were worn out. Throughout our stay, the room was not cleaned properly, and while a few staff members were courteous, many lacked basic hospitality skills.
- 362masouds (10/5): my experience - good hotel with polite staff room cleaning was good breakfast was good massage and spa is very good i will be there very soon 👌🏻
- michellen787 (2/5): Cleaning is so bad, that new guest will use old bedsheet cover and duvet - When i check in, i have noticed that the bed have already a lot of black hair while my hair is red. I smell it and it was used. I went to toilet but have noticed that the towel is wet, as if it only being hang after used. The bathroom is very dirty, and overflowing of water on the floor from the drainage. The housekeeping is bad that will take 6 to 8hrs after 2nd follow up to deliver, and after that they will never come back. I think paying 750aed is very overcharge
- MankibaevRuslan (10/5): Good hotel best stay - Hotel are good lovely stay staff are very friendly mostly kawter Faruk all are very helpful nice stay
- jhettzr2024 (10/5): Perfect Stay — Thanks to the Amazing Team! - Excellent 5-star stay at Barceló Hotel! Beautiful room, great service, and super friendly staff………..
- Yazminaa21 (10/5): Worth it, - Very nice and very calm with wonderful people and wonderful staff service. I went there to spend my birthday trip didn’t spend much time in the hotel but honestly the politeness and care they offer is worth every penny.
- aalhersi (2/5): I didn’t enjoy my stay - I didn’t enjoy my stay, requested the remote control battery to be changed several times but no one showed up. Room was not clean. The reception insisted I book from application which is giving higher rate from different application and then asked me to wait for the booking to reflect and never bothered calling me again
- Gift (8/5): - Cleaning … not great Panels falling off the ceiling in bathroom
- gerl2022 (10/5): Holiday - Hotel was amazing, staff were so friendly and Faruk was so helpful and provided so much advice on where to go and what to do. Food was delicious and hotel immaculately clean
- Curiosity275728 (8/5): Great Customer Service - This hotel was clean, Christina and her team (Farouk, Victor, and everyone else) were wonderful! They went the extra mile to make us feel at home. Great place to stay.
- noonoosaleh143 (2/5): I hope to take my notes and work them out. - From the cleaning service that never came for 3 days despite calling a lot and asking them.. Bed mattresses are never comfortable. Close the pool early and do not take advantage of it. complexities upon entry
- asif iqbal (6/5): - Hotel was clean, as it is a Star property, it is nothing special to be rated as a 5 Star property. There was construction in other rooms , the drilling noise was non stop from 10 am to 6pm, very disappointing. The break fast buffet was average spread and average Taste. The surrounding view is poor. The location to visit around dubai is good.
- Hninmaythu (10/5): Great hotel - Faruk ,he is Good at customer service and Good Photograher. Hotel room and room service is well. Food taste is good and compactable with asia taste
- sarabagheripour (10/5): wonder full stay - hotel is good i stay some days faruk front office all staff are so help full food are so good we enjoy
- Lilialiezle (10/5): Thank You Barcelo Al Jaddaf - ⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at Barceló Al Jaddaf. The food was absolutely amazing—thank you to Chef Marlon for the incredible flavors and presentation. The service was outstanding as well. A special mention to Mustafa for his excellent service, and to Denver at the BeHeaven Restaurant, who was so nice, attentive, and made the dining experience even more enjoyable. Also, thank you to Manager Khaled for ensuring everything was perfect. This combination of delicious food and warm, professional service truly made my visit unforgettable. Highly recommended!
- Mishal_masood22 (10/5): Very nice hotel - Thank you all staff it’s wonderful hotel and thank you to chandris who makes our stay very very good thank you rahul
- Mohammad (2/5): - Overall very disappointed stay. The hotel rooms are extremely dirty and the house keeping cleanliness is non-existent. There is no soundproofing in the rooms, you hear everything from the hallway to traffic and construction noises. Check in was fast chandaris at the front desk was great. When I entered the room, I noticed the room floor was very dirty and there long hairs on the floor, on the bedding and in the washroom. There were no hand towels or face towels in the bathroom. There was no shampoo in the shampoo dispenser and as I tried to hang my clothes, I realized there were no hangers in the closet. I kept hearing bird sounds and when I opened the curtains I noticed there were bunch of pigeons and baby pigeons living in the balcony. It looked like if that room has not been cleaned for the years. Chandaris was very helpful and she gave me a new number oom. The new room has as much better and had all the other amenities like toothbrush etc that were missing in the previous room. The next day when I came back to the hotel around 4pm after a long day, my room wasn't clean. I asked the front desk and the lady told me they clean up until 7pm so they didn't make it to my room yet. I was shocked, I had not heard this before. I sat in the lobby while they started the cleaning room. Once the room was serviced, I realized they did not refill coffee, did not provide new towels and just hanged the old one on the back of the door, they didn't clean the floor
- Mohammed989 (10/5): Best hotel - Very best hotel in the heart of dubai very good staff thank you chandris and whole team for good service
- Hamza56 (10/5): Goo hotel - Chandris chaudry christina victor faruk all is good team thank you Thank you all the best to this hotek
- crastokaren (2/5): Has a lot to improve on - The hotel needs to improve the cleanliness of the room as well as their responsiveness to phone calls. Food temperatures also must be taken into account when in room dining is placed
- sitora2025 (10/5): Check in proccess - Thanks wveryone all was good. Thanks to chan millie cristina choudry and laura. I will for sure comeback
- noumanajaz123 (10/5): Great and worth it 🥰 - A very special thank you to you, Cristina, for your kind attention and for going above and beyond to make our anniversary so memorable. The thoughtful decoration and the delicious cake — all provided complimentary — were such a generous and heartwarming gesture. We were genuinely touched.
- Gualberto (6/5): - Small and old bathroom. Shower in the bathtub not comfortable and not easy.
- 415dzenanr (10/5): Great Hotel - Great Hotel, the service was amazing and the staff were very helpful. Rooms were clean and open space, and great location and I was very happy staying at Barcelo. And can't wait to come back again.
- Dzenan (10/5): - Great Hotel
- wael430 (10/5): Perfect - The stay is really good especially the reception staff are really really mice kaohther faith romaissa are really the veat here
- Vacation32630112095 (10/5): Perfect - Perfect All was nice the stay and this is bot my first time I recommend , kaouter and remains are the best 👌 👍 All was nice the stay and this is bot my first time I recommend , kaouter and remains are the best 👌 👍 All was nice the stay and this is bot my first time I recommend , kaouter and remains are the best 👌 👍 All was nice the stay and this is bot my first time I recommend , kaouter and remains are the best 👌 👍
- zayedzayedzayed91 (10/5): Amazing hotel - This hotel is so amazing!!!! It is very near to its tourist destination in dubai! With a greatservice from the team!thank you to chandris who makes our stay memorable
- Ayyad1991 (10/5): George / Shamim / Kawthar - First I would like to thank you for your service and hospitality in the souk restaurant, and i would like to thank Ms. Kawthar also in the reception for her support .
- ronmarkdonayre (10/5): very best - very best hotel with the very best service of chandris in the reception she did well good during our stay
- Kayluss (10/5): Good hotel - Chandris very kind and helpful very eell stay. The room is good and everyone is good. I will come back again
- nomank342 (10/5): Valet parking - "My experience with the valet parking service at Hotel was excellent. The service was quick and convenient, and I found the hotel staff friendly and helpful. My car was completely safe while in the valet parking lot. I recommend this service to all guests."
- basharkiswani (10/5): Amazing experience with very polite staff - Thank You Chandris and Mansour! I had a truly memorable stay, thanks to the outstanding service provided by Chandris and Mansour. From the moment I arrived, they went above and beyond to make sure everything was perfect. They were always attentive, friendly, and professional, creating a welcoming atmosphere. They generously provided extra amenities that made a big difference in my comfort, and were always ready with a smile and helpful attitude. l highly recommend this hotel and l will definitely return. Thank you both for making my experience unforgettable!
- Omarmokhtarx (10/5): Best Stay - Fatah and Chandris are the best hosts ever. Every time we come here the service is phenomenal. Barceló is highly recommended
- Taima00213ho (10/5): Omg! Pretty Service - I came Barcelo with my family. This is the most beautiful service I have ever experienced. Really love the service from Thwe and May. I appreciate their efforts and als Thanks Zin, Catherine, Nil, Ibrahim
- Abdulrahman00213ho (10/5): Souk Restaurant Experience - Friendly, Professional, Attentive to guests Excellent Service. I feel like home. It is warm especially Thanks to May and Thwe. They do their job from their heart. I’ll come back again. Thanks also all staff.
- Duyiyan (10/5): Excellent Experience in SOUK - I came to Dubai and I am staying at Barcelo Al.Jaddaf. I enjoyed breakfast and dinner buffet. Coffe and Stake are the most favourite that I have ever. And the serviceis amazing. Thanks Thwe, Nil, May, Cathy, Ibrahim
- adi_saggi15 (10/5): Breakfast - Souq restaurant , Ms thwe was very polite and kind. Highly recommended. Highly rated professional will recommend
- 229shazadk (10/5): My experience was very good. - Avinash was very helpful cleaning my room and was excellent at his job. No problem with his cleaning and was polite and helpful assistant. Also he helped me packing my luggage as well and cleaned the room very well providing me with everything I needed to have a good stay.
- S198509 (4/5): May 2025 Visit - Not a great start after a long journey with two kids - arrive to interconnecting room with broken toilet seat
- Moh'd (8/5): - There stuff were very kindly and collaborative but there was a minor issue which i believed that can be solved, that they should take care about cleaning the room
- Fadwa nader (6/5): - Location is good, friendly staff , nice pool , comfortable beds and close to airport also 7 min away from dubai mall and 9 min away from festival city mall
- N6105KEbrendam (10/5): Perfect - Kaouther, thank you so much for the good service🥰we enjoyed at Barcelo🥰🥰🥰it was such a great experience💃see u again We celebrated my friends birthday there it was very nice we really enjoyed our time definitely will come back and definitely i recommend the hotel , thank you kaouther
- lazian2025 (10/5): Perfect - We had the best experience the warm welcome from ms Kaouther 🥰 managed to celebrate my birthday with my girls and we don’t regret choosing this hotel like everything was so impressing ..🥰 Coming back again ❤️❤️❤️❤️❤️❤️🙏🙏😍🙏❤️❤️❤️❤️
- Jet29757483797 (10/5): Perfect - The hotel is amazing. Is you want to experience luxurious vacation , Barcelo is the right choice. I will definitely come back here! Kaouther helped me all the time. I felt safe and relaxed. The buffet is also special and scrumptious! ❤️🙏❤️🙏❤️
- OMAR (6/5): - Over the all the Hotel it’s not it’s a normal but comparing for a price it’s a little bit expensive also our bathroom every day is not a Cleaning and he’s not good for me enough towel
- naisamb (10/5): Perfect - The hotel is very clean and fabulous, I am staying for long time and the staffs especially kaouther on the front desk is very friendly and helpful. I recommend this hotel as value for money. 👍👍👍👌👌 I recommend Don’t hesitate to come 👍👍👍👍
- Inspire138712 (10/5): Our first time in Dubai. This hotel was amazing! The hotel staff were amazing also. Everyone was so friendly thank you. - The whole experience was without doubt one of the best holidays that we have ever been on. Plenty of great memories made from start to finish. We can’t wait to return again to explore more of this amazing place. The weather was beautiful every day.
- Rania (8/5): - Great place to stay, lots of amenities and loved the valet parking
- thangasamy (10/5): - Overall good location smaller shops around the corner
- Saaib (2/5): - Very poor service They clean the room only when you complain! They don't change bed sheet or billowcase You have to call several time (They will hang up) than you give up and go all the way down
- Raed (2/5): - Paid extra to get a room with terrace to find out terrace is facing a construction site with noise going on all day. Staff unhelpful to move me.
- Raghavendra (10/5): - Good
- Sam (10/5): - Clean and friendly
- Adnan (4/5): - Hotel has cockroaches. Its hard to sleep at night. It was hard to spend 3 nights.
- Moh Naser (8/5): - the hotel is nice and big. the hotel has good Facilty with good condition , all are ok but the internet speed is slow unfortunately .
- Daniel (10/5): - Very nice and economical stay 5 star for us
- Hussain (10/5): Beautiful and very recommended - Beautiful and so clean and nice environment
- Gina (8/5): - Reasonable
- solomon (10/5): - Verygood
- Ersin (10/5): - Stayed for overnight and I’d comeback again for a longer stay
- Mayuko (8/5): - The leftovers of the previous guest were still in the refrigerator. There wasn't a single hanger.
- Michael (8/5): - All ok
- Moh Naser (8/5): - nice clear and big room - facility is good too
- Igor (6/5): - The hotel itself very clean. The towels were grey color,i wouldn't use them for wiping floor. Location not so far away from cruise terminal and from airport
- Hossam (10/5): - Room size, price & hotel location are very good.
- Angelo (10/5): - Amazing place
- Eiad (10/5): - The staff were very nice, the hotel was clean and very nive, we enjoyed the stay
- sulaiman (8/5): - It's very good hotel but the breakfast under the average
- Haissam (10/5): - Everything
- Ahmad (2/5): Terrible customer support - The customer support simply hang up on me and couldn't call them back.. I've tried multiple times with no luck. Definitely do not recommend!
- Verified traveler (4/5): Great Check in, downhill from there. - The receptionist at check in was great. Howwever the hotel was a let down. My room was on the 9th floor. The corridors smelt of stale cigarettes and my room absolutely reeked. I went to the to call down to ask if I had a smoking room but the phone was broken. Housekeeping were outside and with minimal english. I asked them if it was a smoking room was told no not. They gave me an aromatherapy machine that was in the hall. It didn’t mask the smell. I was running late for an appointment so I didnt have 15mins to go to reception to try to move. Also the walls are very thin and I was woken many times by noisy guests throughout the night.
- Joseph (10/5): - Stunning !
- John (2/5): - Staff checked in a totally different guest using our reservation that we paid for.
- Mohammad Nour (10/5): - Amazing
- Alexey (10/5): - Nice place with good location.
- Johnstone (6/5): - It was okay though get cub is challenging
- Mohammad Nour (10/5): - Amazing hotel , nice area near to everything
- ahmad (10/5): - Great hotel
- Mabel Tusubira (6/5): - We'd a rather good time at Occidental Al Jaddaf hotel. Breakfast was amazing and the staff were friendly and helpful especially Ms Phyu, she went over and beyond her call of duty. The one downside, was that the rooms were not cleaned on time and there were days our rooms were not cleaned /changed linens.
- Athirach (10/5): Good stay - Brilliant
- Khalid (6/5): - The hotel is very nice but not clean the towel is dirty and the bad smell at the room
- Saif (8/5): - Some of the towels are dirty, the floors inside the room are worn out, the beds are not comfortable
- Ololade (10/5): - I enjoyed my stay. Staff were super awesome and nice.
- GEORGE (10/5): - Excellent customer service. Meals are very good. Place for fun for adults.
- Kevin (10/5): - Very nice property
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