Hanoi Paradise Center Hotel & Spa
Location: 22/5 Hang Voi Street, Ly Thai To Ward, Hoan Kiem District, Vietnam, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Central Location and Modern Amenities
Located in the heart of Hanoi, Hanoi Paradise Center Hotel & Spa is just steps away from major attractions like Thang Long Water Puppet Theater and St. Joseph Cathedral. The hotel offers a seamless blend of convenience and comfort, with a shared lounge, private parking, and a relaxing terrace for guests to enjoy.
Luxurious Rooms and Culinary Delights
The air-conditioned rooms at Hanoi Paradise Center Hotel & Spa are elegantly furnished and equipped with top-notch amenities, ensuring a pleasant stay for every guest. Indulge in a delicious buffet or à la carte breakfast, and savor a variety of international cuisines at the on-site restaurant.
Relaxation and Adventure
Unwind with a pampering spa treatment at the hotel's spa or explore the vibrant city of Hanoi with a bike rental, perfect for discovering nearby attractions like Hoan Kiem Lake and Hanoi Old City Gate.
Book your stay at Hanoi Paradise Center Hotel & Spa for an unforgettable experience in Hanoi!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Baby safety gates
- Lower bathroom sink
- Public Bath
- Outdoor furniture
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Garage
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double or Twin Room
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Smart TV
- Free tea bags/instant coffee
- Soap
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
-
Connecting Room With Balcony
2 King Beds
538 sq feet
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Connecting rooms available
- Portable fan
- Smart TV
- Free tea bags/instant coffee
- Soap
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
-
Quadruple Room With City View
2 King Beds
Individually decorated room
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Smart TV
- Free tea bags/instant coffee
- Soap
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
-
Family Room, City View
1 King Bed and 1 Large Twin Bed
484-sq-foot individually decorated room with a balcony/patio
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Playpen, safe, and free newspaper; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Balcony or patio
- No rollaway/extra beds
- In-room playpen
- Free cribs/infant beds
- Portable fan
- Smart TV
- Free tea bags/instant coffee
- Soap
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
-
Deluxe Double or Twin Room, City View
1 Queen Bed OR 2 Large Twin Beds
Individually decorated room
Internet - Free WiFi
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Smart TV
- Free tea bags/instant coffee
- Soap
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
-
Executive Suite, City View
1 King Bed
301-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Smart TV
- Free tea bags/instant coffee
- Soap
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
-
Signature Connecting Room With Balcony
The spacious family room offers air conditioning, a private entrance, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Max Occupancy: 6 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Deluxe Double Or Twin Room With Window
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin/double room features air conditioning, a private entrance, flat-screen TV with cable channels, as well as wine/champagne for guests.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Executive Double Room With City View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Junior Suite With Balcony
Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This suite features soundproof walls, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Family Suite With Balcony
The spacious family room provides air conditioning, a private entrance, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Guest Reviews
- David (4/5): - The Old Quarter is exciting at first, but it quickly becomes hectic, loud, and overwhelming. Cafés and shops are everywhere, but this atmosphere exists throughout much of Hanoi, and taxis are very inexpensive—so staying right here isn’t necessary. My experience at this hotel was disappointing. The room layout was awkward and cramped, making it difficult to move around. I was traveling solo but placed in a family-style room with multiple beds and a strange layout. There was no nightstand, outlets were poorly placed, the refrigerator barely worked, and the TV was dated with inaccessible HDMI ports. The biggest issue was the air conditioning. Even set to 19–20°C, the room stayed warm during the day and only cooled slightly late at night. Noise was also a problem, with loud housekeeping early in the morning and poor sound insulation. I also experienced smoke odor late at night. Staff was polite and listened, but the alternative room shown later was actually smaller and felt like a downgrade. I paid $75–78 USD, but the room felt worth closer to a lot less at least until they fix their problems. I would not stay here again. I would have gave a one star, but the two stars was because the lady at the front desk was nice and listened but my overall experience was still not great.
- vanessa (8/5): - Friendly staff, many spoke English. Breakfast was authentic and delicious!
- Nalazek007 (10/5): The most friendly hotel we have ever stayed at. - This is a detailed review filled with objectivity as well as the impressions, feelings, and emotions shared by me and my wife. Email communication with the hotel was exemplary from the very beginning, and all our requests for added services were handled in the most convenient way for us. Unfortunately, right after our arrival, we met a small issue with the taxi to the hotel. What could have set our stay off on a disappointing note turned into one of the best experiences we have had during our many hotels stays around the world. Miss Selina is a one-woman orchestra. With complete naturalness and a beautiful smile, she relieved our stress and transformed our stay into something that wanted to visit friends who respect us and understand our needs without a single word. This woman is a treasure for the hotel, truly, for any hotel, because she is exceptional and one of a kind. We were impressed by her eloquence, grace, and sense of humour. But everyone at this hotel deserves recognition, Felix, Ryan, and many others whose names we unfortunately do not remember, both at the reception and in the breakfast and kitchen staff. They are wonderful young people who take their responsibilities toward guests seriously while at the same time reducing the distance in such a warm way that no one feels the need to pretend anything. Instead, you can fully relax and enjoy discovering Vietnam’s wonderful culture and hospitality. The location may seem questionable when looking at Google Maps, but nothing could be further from the truth. It is an extremely safe area with excellent access to most attractions within easy reach. Cleanliness is exceptionally good. The elevator works perfectly, which is not always the case even in 5-star hotels. The room is compact with a comfortable bed, though the pillows were a bit firm. Towels were changed daily, which is not common even in top hotels. The room had everything we needed: a safe, a kettle, a well-functioning shower, a toilet, and, very importantly, hot water, which is often a rarity in Asia. To sum up, this is an incredibly good hotel where guests’ freedom and comfort matter more than stiff, pretentious displays of “hospitality.” It was a wonderful experience that could truly stand for the best of Vietnam. I must also mention the breakfast buffet, which is a real game changer. The Pho soup served for breakfast is on par with those offered in Michelin-starred restaurants. The buffet includes delicious fruit and a perfectly curated variety of dishes and starters. Everything is fresh, tasty, and beautifully presented. We absolutely loved the breakfasts at this hotel! Conclusion: considering the cost of our stay and what we received, this is a 10/10 in every respect! We wholeheartedly recommend it. This is yet another wonderful opinion about this hotel, following the previous above extremely positive one. Once again, it is a collection of superlatives. I want to emphasize that this hotel is made special by its amazing team of people, who truly understand their role but, above all, remain authentic and treat every guest with the utmost respect. Of course, you can easily find higher standards in flagship hotels of large corporations, but this hotel has soul and character. Most importantly, it has a fantastic staff with whom you can build genuine friendships. The hotel is clean, tidy, and filled with smiles, always ready to help solve any problems. 🏨 A very important note: if you are looking for excursions, especially day trips, but not only, this hotel cooperates with very reliable companies. We could not have imagined more professionally organized tours and transfers to other cities or airports. It is convenience, safety, and guaranteed satisfaction. Leaving this hotel feels like saying goodbye to very close friends. It was a joyful and wonderful experience. Guys, you are the best!!!
- Mehran (10/5): - sweet, nice and service-oriented staff
- OnAir32458444580 (10/5): Excellent location & amazing staff! - I had a fantastic stay at Paradise Grand Centre Hanoi Hotel. The location is excellent — right in the heart of the city, making it easy to explore all the sights. The hotel itself was spotless, beautifully maintained, and very comfortable. What really stood out was the staff. Everyone was so friendly and welcoming, and they went above and beyond to make our stay enjoyable. I would especially like to mention Emma, who was incredibly kind and helpful. A few days after we had already checked out, we returned from Cat Ba before heading to the airport. Emma kindly allowed us to leave our bags safely at the hotel and even offered us the use of showers if we wanted — such thoughtful service that really made a difference to our trip. I can’t recommend Paradise Grand Centre Hanoi Hotel highly enough. Between the perfect location, excellent service, and the genuine warmth of the staff, it’s truly a wonderful place to stay in Hanoi.
- Noémie (10/5): - Our room was a little bit small and the climatisation wasn’t strong enough. But other than that, everything was perfect! The breakfast was more than excellent and the staff (special mention to Celina) was adorable!
- Hannah (10/5): - Excellent stay. Emma on reception was extremely helpful with recommendations too!
- Malgosia (8/5): - Good location, super friendly and helpful staff
- Deepak (8/5): - The room was ok. Didn't look like a room you'd see In a 4 star hotel (looked more 2/3stars). The room didn't have a view outside instead, a corner was curtained off and behind it was what looked like a shaft. The room doesn't have enough plug sockets. If you use a travel adapter of a certain size, you lose access to one socket. I also don't like hotels that give mini shampoo/shower gel bottles and tiny bars of soap. Should just have large containers of them near the sink and shower. Breakfast had very limited vegetarian options and flies were seen when eating. The staff were extremely good and polite. The woman that works there too (might be the manager) would greet everyone and ask about their day. The place is located in an alleyway but is very close to all the action in central Hanoi.
- Tourist68291956914 (2/5): Avoid - Stay away! Room descriptions are not accurate. The bathroom shower had mold and the walls with cracks. Bed was falling apart. Location is not too bad but since there are plenty of other options, don’t bother with this hotel. Nothing about this hotel is worth it.
- Yongho (8/5): - The hotel staff are friendly. The facilities are a bit dated/outdated. You can experience a decent rest at an affordable price.
- 269riton (4/5): Hanoi paradise hotel and spa - Small rooms. Inadequate AC. Useless balcony. Not worth it. There are other better options at similar or lower cost. I would recommend to avoid this one. P.s. : the hotel staff was top notch. Friendly, polite, cheerful, eager to help. 5/5 there
- Curious32388741589 (2/5): I dont recommend - Avoid. Arrived tired and late in the evening from airport and they pushed me to cancel my booking.com reservation with the incentive of a nice room upgrade. Eventually the room was worse than originally booked online. This is not their first time doing this, please read all the bad reviews here on TripAdvisor. We cancelled rest of the reservation first thing in the morning and managed to get money back from those nights. We also did not get any receipts after paying cash and outside booking.com. Hope you find this review before reserving, we have spend 3months travelling through asia and this one was genuinely the worst experience.
- tom (8/5): - Much smaller than the photo show... the balcony in the junior hotel suite, is not a balcony... the free breakfast is subpar.
- Melissa (10/5): - Last night of trip . Had a room upgrade . Room was lovely, great style . Nice hotel quiet and in a great location . Friendly staff.
- 587drahmeda (2/5): Avoid. Go elsewhere. - Avoid. Poor breakfast. The room I booked wasn’t available for me. Tried to downgrade me and offered lowered price. Made me cancel my booking.com booking so they don’t pay fees and I cannot review. Rooms were basic and not as pictured. Safe place, good location, but go elsewhere. Book at the Hanoi emerald waters hotel valley which is 2 mins away.
- _admorfill (10/5): Excellent & efficient hotel in a good location in Hanoi. - Excellent, compact hotel close to the centre of Hanoi. Very clean, staff extremely helpful. For us - apart from the hotel booking - they booked 2 private transfers and a 3 day / 2 night cruise in Lan Ha Bay and everything worked perfectly. Communication from the hotel to any questions was fast and efficient.
- johndances (10/5): January 2025 - Excellent hotel, super clean, lovely room, friendly and helpful staff. Lyn was amazing and really went out of her way to make us feel welcome and comfortable Central location in the heart of this exciting city John & Bodie Brighton & London, UK
- mariandB915DX (4/5): Disappointed - A disappointing experience – I do not recommend this hotel I had an unpleasant experience at this hotel, and unfortunately, I cannot recommend it. The room we stayed in had obvious maintenance issues: the shower was constantly clogged, making it difficult to use. Additionally, the breakfast was far below expectations – very limited options, questionable food quality, and some items even seemed stale. What bothered me the most was the attitude at the reception. Instead of addressing the issues we reported, we were practically forced to leave a positive review before checking out. I find this behavior unprofessional, and unfortunately, the overall experience was disappointing. I will not return, and I do not recommend this place to other travelers.
- Geo3105 (4/5): Poor experience - Dont get fooled by the presentation photos!! The hotel is very small, on a narrow street, extremely small rooms, with tiny bathroom, that got flooded at every shower, very used and smelly towels, old furniture, the bed and pillows very used, not comfortable! Very dirty place! I do not recommend the place! When we left, they practically took our phone to rate themselves 5* on Booking, from our phone. Never seen this kind of action from any staff ! So dissapointing!
- 127Chris127 (10/5): Lovely staff and great location. - Had an excellent two night stay here. Compact room but with large comfortable beds and a great shower. Very well located. Staff went over and above with help and advice. Would definitely stay there again. Breakfast but fine, plenty of cheap tasty Bahn mi stalls nearby as an alternative.
- mezgelif (10/5): Hanoi Paradise Center - We stayed for six days The location was perfect .friendly hotel personels.and The hotel was clean Thank you Jack and Linn everyone at hotel was smiling everytime We hope We will come to Vietnam again and if We come again We wont look for any other hotels
- Hopper878 (10/5): Quiet, great location, friendly and attentive staff - This was the third hotel we experienced in Hanoi and the best in this price range. Why? Despite some reviews degrading the location down an alleyway, when you have stayed in other Hanoi hotels you realise what a benefit this is as it's so much quieter! Staff are lovely, room was top (free upgrade) and we had a really good sleep for once. Breakfast was the best of the hotels we experienced here. Location is perfect as you are on the edge of the Old Quarter, so with easier access, but still ideal for exploring the Old Quarter. We are booking this hotel again for our final night before we leave Vietnam, and when/if we return to Hanoi (hopefully) we will stay here :)
- caitlindZ1145UE (10/5): Friendly staff and great base for exploring Hanoi Old Quarter - Friendly staff, clean and spacious room and good value. Perfect base for exploring Hanoi and the surrounding area. (Ha Long Bay and Ninh Binh were just 2 hours taxi away). The hotel was set off the main street down a small ally so it was cosy and quiet once inside.
- Alysha (2/5): - Do not book! The hotel looks NOTHING like the pictures. It’s in a back alley, the furnishings are all fake plastic and cheap building materials. The room itself was quite dirty (mold in bathroom, stained sheets, tv falling off the wall etc) and the locks on the doors felt loose. We left within hours of checking in - the hotel promised a refund and said to contact Expedia. They then refused to process a refund. Do not book!
- 570sunilkumarm (10/5): Vacation - Superb hotel at reasonable price 4 star facilities and good staff and service Very friendly co operation and lights People from all over world visit this hotel and loved all facilities All time hot water and service available with cool staff
- 532nishantb (10/5): Amazing Destination - The property is centrally located in the Old square and everything is pretty walkable from here. The staff is really helpful and willing to offer discounts on the airport can drop. The breakfast is included in the room price and quite good. There is a on demand SPA available until 11 PM which is quite cheap.
- Shazintheocean (4/5): Small room, not as described. Please read the lower scored reviews before booking. - We booked the Hanoi paradise center and spa based on booking.com reviews. All so positive. I’m not sure why unless they were influenced. I wish now I’d gone to sort and read the reviews with the lowest rating. If you’re thinking of booking this hotel please read them first. I was generous and gave a 6 but it’s more a 4/10. The hotel is up a dodgy alley. We arrived at 1.30am and luckily the staff were there which we were grateful for. We booked the junior suite with a balcony for some added space but the photos are deceiving. The curtains were ripped. The walls stained. The bathroom had no bench space. The floor was constantly wet as the shower curtain didn’t really keep the water in the shower. The following morning we were woken up by 2 large family groups. They had noisy children but the adults were worse. Yelling and screaming at 6.30 in the morning. My husband had to go to reception to ask the staff to talk to them which they did but they did not quiten at all. The room description said sound proofing but there is none. The room was not as advertised. Too small and the balcony looked into another building less that 2 metres away. I actually found the breakfast nice. I’m vegetarian and found the eggs cooked anyway you liked really nice. And the small frozen yogurts were delicious. Coffee was ordinary. Anyway please take the time to read the lower scored reviews. People don’t take the time to complain if a place is good. The beds were average. I’m a pillow snob. There was only 1 out of the 4 which I was able to use and my husband went without. Too high and hard. Someone described them as sandbags and that’s about right. Also thought it was too expensive for what we got. Will not be back or recommending to anyone.
- 258ninin (10/5): My experience - The room is spacious and the location is great. The staffs are wonderful and very helpful. 10/10 for my expectation. There are alot of restaurant nearby the hotel, 10 mins walking to Hoan Kiem Lake. Staffs was taking care of customers very well.
- nhung (2/5): - The pictures look nice but don’t lets it fool you. Small alley. Small room. Didn’t look nice and somehow look catchy. I won’t come back for sure.
- Naomi (6/5): - Staff are friendly however I wouldn't book excursions with them as they are overpriced and don't follow the full itinerary. Bedsheets and towels are clean but there are ants on the floor. Close walk to the old quarters.
- Verified traveler (2/5): Not a good choice - I asked for a quiet room and special Spa Treatment for my wife. She got a very noisy room even 10pm at night and nobody offered her any Spa Treatment!
- Deepak (8/5): - Hotel was in central location, good service and friendly staff
- Verified traveler (4/5): Disappointed - It did not look as nice or as clean as the pictures. The room was much smaller than expected. The shower had opaque glass. So while you couldn't see completely through it, you could still see stuff. It's not ideal when rooming with a friend. They didn't have any other room options so we had to deal with it. I requested 2 twin beds, but got a double bed. There were tiny ants all over the place and small moths around the bathroom. In the morning before 8am there was loud drilling in the wall behind us and we couldn't sleep. I would not recommend this place.
- Michael (4/5): - The hotel was a disappointment. The photo's exaggerate things as does the description of the rooms. Executive with a street view is actually a small room with a window that views a wall. The staff did there best to offset the false expectations and I am appreciative of that.
- KAREN (2/5): - Room was very small and bed was very uncomfortable. Linens were torn and very strange room layout. Not at all like the photos. Hotel was very difficult to find as it’s at the end of a narrow alley. We booked for 3 nights and only stayed for one. They refused to refund us for the 2 nights we didn’t stay. For the price, there are plenty of much better options nearby. Just don’t book here. Not worth the headache.
- Daniel (4/5): - Staff were friendly. However, hotel should really do more on its cleanliness. There were many drain files and the toilet does not smell good.
- Daniel (4/5): - Very friendly staff, however the toilets were super small! Room was of an acceptable size, bed was big but toilets were not well done. Not sure if it was because of some drainage issues, but the toilet had a smelly/rotten vegetables smell.
- Chloe (10/5): - Great spot in Hanoi. The service was great from the moment we checked in until we left. The staff were really friendly and helped us make sure we made our tour the next morning without any hassle. Room was spacious and clean, would stay again.
- Ryan (10/5): - Is a great hotel, would definitely recommend. The staff are amazing as well
- Titto (10/5): - Friendly staff
- Louis (10/5): - The staff was amazing Lee, Kang, Toni were amazing !! I would come back again !
- Varsha (2/5): Terrible location - The location is terrible specially if you are on your own. Felt unsafe so found another hotel to stay on the very same day. The entrance is in an alley way which is narrow and unsafe
- Verified traveler (8/5): - Great friendly and helpful staff. We arrived amidst the second wave of Covid-19 panic in Vietnam (where new cases were mainly foreigners), but we experienced no prejudice and we have to commend the team for this. Room was small but normal for Hanoi standards, and bed was comfortable. Breakfast selection was good too, and you're able to order freshly cooked complimentary items off the menu. (Tip: go for the spring rolls!) Keep in mind the property is down a tight alleyway, so cars are only able to park on the main road. You can request for a porter to help with heavy luggage.
- Susan (10/5): Took amazing care of us - beautiful new hotel. - Even while travelling at a time when the world is topsy-turvy, the GM and his staff were welcoming, concerned about our happiness and health and did everything possible to be reassuring and responsible for the guests under their care. The hotel is new, beautiful, stylish and clean. Rooms are lovely. Breakfast was plentiful with good coffee and a great variety of tasty items. Location perfect for the sites - very walkable.
- guy (10/5): Little gem of a hotel! A bit Hard to find - Hotel Hanoi: The hotel itself is a little bit hard to find as it is down a small alley way however if you follow google maps there Is a sign post at the end of the alleyway. The location in Hanoi is really good and everything is within walking distance. The hotel has recently been refurbished and it does look good however there are a few bits that still need finishing off but don’t let that put you off it’s a great little find really reasonably priced. The staff are very welcoming and on our arrival we were greeted with a cup of tea whilst we did the check in process. The staff asked if we need any help with any trips or tours and we were then shown to our room. As mentioned above there were a couple of teething issues with the new refurbishment in our room including a shower door that leaked slightly and a very noisy bathroom door but on raising this with staff they were very apologetic and we were swiftly moved rooms. The rooms aren’t huge but a nice design and you can see it’s been recently refurbished. The hotel has a sun deck on the 7th floor which is high enough that you can see a fair bit but the view isn’t anything to write home about. Breakfast was included in our stay and there was a mixture of Buffett and ordering off the menu - there was a great mix of Thai and western cuisine to fit everyones needs. We went on a Halong bay cruise whilst staying in Hanoi and the staff kindly looked after our big suitcases and did some of our washing whilst we were aw
- Verified traveler (10/5): - Cute little alley way hotel in Hanoi, walkable to all major attractions but far enough to get a quiet night of sleep. Delicious breakfast. Staff were extremely accommodating when we had to change our plans last minute.
- Verified traveler (10/5): - Great hotel. Really friendly and helpful stuff there ! Nice breakfast! Different type of food every morning ! Clean and feel like home ! But when people passing by have noisy
- Raymond (10/5): 100% care the need of customer - Hotel was newly renovated in Old Quarter. Great location to reach many attractions on foot. Staffs were very friendly and helped us to solve our problem. Accompanied us to 4 pharmacy buying face mask during our stay.
- Verified traveler (10/5): - The front desk Manager Miss Lyn do a excellent job, she solve all my problems, she introduce me to the nice restaurant and the nice local places, definitely I add a lots of points on this Hotel because of her.
- Norm (8/5): Good hotel with good dedicated service at good $ - Good experience overall. Good breakfast included, the room was very comfortable and sized according to the price paid. The management should address the flying bugs/flies in the hotel, specially in breakfast area as that could spread disease on to the food eaten. Second area of improvement was time it took to get our room. Surely they know we are staying there as it was a prepaid room and they could have the room prepared prior to our arrival, which was later in the afternoon. Instead we waited for almost 20 minutes to get our room. They did take care of us with coffee while we waited. Overall this was a nice place and I would book a room again here in the future.
- Verified traveler (4/5): Dont' judge a book by it's cover. - The hotel is down an alley that looks like your about to check into a brothel. Waited almost 40 minutes to check in after being told the room would be cleaned in 5. Roof terrace wasn't finished. A few teething issues (service, maintenance and description pics) as it's a new hotel. Staff is not very experienced, but super polite. Hopefully everything will be sorted soon and ratings will get better.
- PO KENG (10/5): Value for money - Quiet as it is away from the streets. Internal windows is an optical touch.
- Action (6/5): - The staff was very helpful when asked for anything However, the room had nats. Like a good handful everyday. Breakfast was great, for me that is. Other, would complain due to the selections offered. The hotel was not far from the bars and restuarants. Many of the sites we within walk distance.
- Sara (8/5): the bad and good - I was at first disappointment at the interior of the reception and restaurant as I arrived at night and didn't look as charming as in the photos. You can easily hear people talking in the room next to yours. However, The room condition is not bad and the staff where extremely friendly and helpful. The organized for me few excellent tours . Location is great and value for money is good.
- Verified traveler (4/5): - This place was deceiving. This “hotel resort and spa” was located down an alley. I booked a room with a king size bed. What I got was a room with no windows and two twin beds pushed together. Lots of gnats flying around the hotel. The breakfast buffets were horrible. Most of the time it was hotdogs and rice. The massage I got from the spa was over priced and not good. I’ve had better massages from hookers in massage parlors. Oh and when you check out they tell you that they charge you for the “shuttle service” to and from the airport. Horrible place.
- Verified traveler (10/5): - We really enjoyed our stay at this hotel. The staff was helpful and pleasant. They were informative and helpful with booking a day trip to Halong Bay. The hotel breakfast was a bit disappointing only because there are so many coffee houses in the area that open early with great food and wonderful coffee. We skipped the hotel breakfast after day 1 and headed out into the city. All in all.. we would book at this hotel again if we ever head back to Hanoi.
- Verified traveler (6/5): - The inexperience shows given that this is a new hotel
- sharon (8/5): Great stay - Hotel initially hard to find as not on main street but down an alleyway...went past it a couple of times before finding it! Gem tucked away though. Very warm welcome from front desk staff who throughout our stay went out of their way to make us feel very welcome. Check in very thorough
- edith (10/5): - Good location. The only issue was that there was a missundertanding when the tour guide come and picked up us as in the lobby they said we werenot there.
- Phuong (10/5): - Like some reviews stated, the hotel is situated inside an alley. However this is advantageous as you cannot hear the commotion from the main street at all. The hotel is very sound proof from the city noises. The staff go above and beyond to help you and make your stay enjoyable. They speak very good english for those who do not speak Vietnamese. The breakfast might seem smaller than some other hotels out there. But the food is incredibly good. They also change it up everyday we were there. The room was very clean and main areas as well. Thank you guys for everything. - Phuong An & JC
- SC (10/5): Excellent Service - Excellent location and service by the staff especially Lea and Hyuhn at the reception who were very customer focused, proactive and thoughtful. They knew what we need without the need for further elaboration and personally made sure the promises were delivered satisfactorily.
- Verified traveler (10/5): - Arriving at the Hanoi Paradise hotel & Spa after a long flight
- Siu Tsun (10/5): Great service at brand new hotel - Although it is only for 1 night it was a very pleasant stay. We arrived very early (like 7am early) and Lyn of the reception personally added our WhatsApp and informed us that the room is ready for early check-in at around 11am. Room is new and clean and friendly staff with a hefty breakfast with freshly squeezed juice and order-to-make omelet, spring roll, noodle, and pancake.
- David (8/5): - hotel's staffs were friendly and helpful. Hotel is located in a small alley ,within minutes of walking distance to Hoan Kiem Lake. Room is clean but small.bath room is so small that we had difficulties opening the door. Breakfast is good.
- Verified traveler (10/5): Walking distance to Old Quarter - Hotel opened in 2018. so condition still good. Walking distance to the Old Quarter area. Not in the noisy Old Quarter area.
- Linda (10/5): Amazing staff will go above and beyond - Even though the hotel entrance was in a small alley, the inside of the hotel was very modern and clean. The staff is very knowledgeable and will give recommendations, book reservations, and give directions to all the best attractions in Hanoi. They even arranged a private car to the airport for us after we checked out.
- ruth (10/5): - A front staffer helped us tremendously ,as he slept in front of the hotel during our departure on the 15/12/2019 around 3.30 am and 5.30 am. He said it is hos job, but he did it any way with so much grace and respect. I made a mistake on our departure time from the airport. He solved the problem for me. Thank you young man.
- Verified traveler (10/5): - The peppery is new so all is clean and in good shape. I was a little surprised that the entrance to the hotel is from an alley off the main street but it turns out to be a plus because it is less busy. The front desk manager, Ly made this excellent point. The service from all the staff was excellent and Ly, another Ly and Tony were especially helpful.
- SON (10/5): I highly recommend this hotel and will come back! - I highly recommend this hotel if you would like to be in the old quarters, near the local shops and within walking distance to the Sword Lake. If you stay during the weekend, you should not miss the night market and the cultural activities around the Sword Lake in the evening. The breakfast buffet in the mornings were delicious with a good variety to choose from. Eggs and omelets are made to order and brought directly to your table. The Vietnamese coffee was so good and made fresh, not from a machine like some other hotels. This hotel is newly built and clean. The service is excellent. The staffs were wonderful and were always more than willing to help us with our needs. The manager went out of his way to help us book our Ha Long Bay tour. I recommend you book your tours through the concierge here because they will take care of you and will make sure that you get the best tour service at a reasonable rate. If something goes wrong you can always call on them for help because they have a personal relationship with you and want you to be happy. They also have airport pickup and drop off service that is cheaper than the taxi service. Whatever you need just ask and they will help you. Again, I highly recommend this hotel.
- Johanna (10/5): - Great stay! Very friendly staff thanks!
- Verified traveler (10/5): Quiet Clean rooms - Boutique Hotel In Old quarter - Great budget boutique hotel. Close to major attractions in Old Quarter. Rooms were clean and comfortable. The hotel just recently opened and the spa is not operational yet in the hotel but there are great spas withing walking distance. Rooms are away from most street noise at night which is good. Staff was very friendly and helpful. Good breakfast with western options upon request. Overall a great budget mini luxury feel hotel.
- Thomas (10/5): - Hanoi is a land of boutique hotels where the big chains have not yet taken over. The Paradise Center was only open 2 weeks when we arrived. Their attention to detail was spectacular. The location is ideal for walking to most attractions. The staff is VERY friendly.
- J (10/5): - Have a comfort stay. The staffs are friendly and helpful especially Ms Tin Nhan Moi. She is very attentive and responds to our enquiries immediately. Will stay at this hotel if going to Hanoi again.
- MARIA DEL MAR (10/5): Perfect - Great location & beautiful decoration! - I booked this hotel for the first night of my first-ever solo trip and it was a perfect start : ) - LOCATION Great. A 4 min walk to the Temple of the Jade Mountain at Hoan Kiem Lake. It’s right at the centre of the old town, so you can easily go to all the restaurants and bars etc... and still have a good night sleep because it is located in a little hidden alley that is very quiet. - DECORATION This is a new hotel, so everything has a nice new feel to it : ) Its beautiful classic style makes you feel quite luxurious. My room felt quite big too which was a nice plus! - STAFF Everyone was really friendly and helpful. They helped me book a car to Ninh Binh and also a Ha Long Bay Cruise - and help me get great prices for both. (I am certain of this because I did a good amount of research online and consulted my friend living in Hanoi before booking. Very grateful about that.) The hotel manager, Mr. Son, was particularly helpful. Thank you again Mr. Son! - BREAKFAST Quite nice! They offer a mix of Western and Vietnamese choices, making pho on the spot (highly recommend). In summary: I really liked it and I recommend it. I plan to stay there again in a couple days when returning to Hanoi before my departure flight. Enjoy!
- Tuan (10/5): Good hotel - Very good, friendly, helpful and always big smile service. Convenient area for visits but still off busy streets
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