Hotel Maya Kuala Lumpur City Centre

Location: 138 Jalan Ampang, Kuala Lumpur, my

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Wheelchair accessible
• Kid meals
• Heated pool
• Lower bathroom sink
• Emergency cord in bathroom
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Garage
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Grand Premier Room

  This spacious air-conditioned deluxe suite opens up to views of the city. It is fitted with a cable TV, sofa and a desk. There is a dining area and a separate dressing area. The private bathroom includes separate standalone bathtub, shower facilities, a hairdryer and free toiletries. Ironing facilities are available. This room type can accommodate 2 extra beds at additional charges. We have added one sofabed, allowing us to now comfortably accommodate up to 3 adults.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window

• Mystery Room

  This double room has air conditioning, electric kettle and bathrobe. (Please note that the room and bed type will be allocated at check-in according to availability. Guests may be asked to change rooms during the stay, and room types may vary.)

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Room

  This air-conditioned studio opens up to views of the city. It is fitted with a cable TV, mini fridge and a desk. The private bathroom includes shower facilities, a hairdryer and free toiletries. Ironing facilities are available.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window

• Premier Room

  This air-conditioned junior suite opens up to views of the city. It is fitted with a cable TV, sofa and a mini fridge. The private bathroom includes separate standalone bathtub, shower facilities, a hairdryer and free toiletries. Ironing facilities are available. This room type can accommodate an extra bed at additional charges. We have updated the accommodations to include two additional single beds, allowing us to now comfortably accommodate up to 4 adults.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window

• Heritage Room

  This studio has an air conditioning and flat-screen TV.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• James (4/5): - Good.location Not a 5 star hotel. Leaks in bathroom
• Ira Hafizar (10/5): -
• Pedro (9/5): -
• Zayra (9/5): -
• Charlene (5/5): - Very centrally located! Walking distance to just about everything. Our room had plumbing issues.
• Tyng Yu (3/5): -
• JULIANA (2/5): - None We were on the 12th floor and from our room windows, we were able to see the Muslim cemetery. Not a pleasant sight.
• SOHAIB (3/5): Better use sound proof glass. - There is a graveyard next to it.
• Zaini (8/5): -
• Rami Bamatraf (7/5): -
• adkhamjon (1/5): кроме местоположения на эту цену очень плохой гостиница - местоположения только рядом с петронас башни * комната ужасно запах * душ протерено с маслом ходит невозможно скользко и таракани и пятно желтое везде *рядом кравате нет резетки * кондиционер жалюзи грязно и вообще плохо работает.
• Intan (10/5): -
• Mark (8/5): - Great location, really good breakfast variety Single glazed so even on 16th floor was surprised how much city noise there was all through the nights
• Hyeriam (5/5): So far so good - Location Noisy
• Muhammad (7/5): -
• Lee (7/5): -
• Julian (4/5): Dieses Hotel war eine Enttäuschung! Keine fünf Sterne, eher ein Hostel/Motel Lage ist aber sehr gut. - Sehr gute Lage, zwei Gehminuten von den Petronas-Towers entfernt. Billig wirkende Zimmer mit Plastik-Oberflächen, teilweise bestoßene Möbel, schalldurchlässige Fenster, kein Gepäckservice, ungemütlich, entspricht NICHT der Fünf-Sterne-Kategorie, eher einem Motel oder Hostel.
• 三寺 (9/5): -
• YOUJUN (8/5): 比我预想的好 - 早餐很好，地理位置和环境都令人满意！
• Michael (6/5): Doit vraiment être rénové !! - Son emplacement Ne mérites pas 5 * L’hôtel est vétuste Les entrées des lobbys pour récupérer son grab,un coup au 1 er et ensuite au sous sol!! La salle de bain qui est totalement obsolète et vétuste rien à voir avec les photos
• Ryutaroh (10/5): -
• shalini (7/5): -
• Bridget (4/5): Disappointing - Very central. Room very “tired.” Check in extremely slow. Not very helpful when trying to book a taxi. Both bars had very limited drinks. No cocktails available as barman was away. Other bar only had Beer and Gin. No wine! Lack of understanding guests need in general.
• Gandara (6/5): -
• Yusliandi (9/5): - Location Nothing
• Froilan (8/5): - Excellent location in city center. TV options were limited.
• norfhara idayu (7/5): -
• Khairul Azmi (7/5): -
• Lysmith1 (5/5): - Good location Pictures are from when the hotel must of first opened as it is very run down now. Didn’t really feel clean to be honest Television didn’t work either
• tumfave815 (10/5): Top Location. World Class Service - We stayed at Hotel Maya Kuala Lumpur for two full weeks in January while exploring Malaysia, using Kuala Lumpur as our base. The hotel’s location is outstanding — conveniently close to both MRT and LRT stations and just a stone’s throw from the iconic Petronas Twin Towers. It made getting around the city effortless. Our room was very spacious, with a comfortable bed and a partial view of the Twin Towers — a lovely touch, especially in the evenings. The service throughout our stay was exceptionally warm and professional. Teams from Sales, Front Office, Housekeeping, and Food & Beverage attended to every request promptly and with genuine friendliness. The breakfast buffet was truly world-class. We particularly enjoyed the wide selection of local specialities each morning — a wonderful way to start the day. We would not hesitate to recommend this property to anyone visiting Kuala Lumpur. All the very best from Switzerland.
• Junhong (8/5): - excellent location, short walk/distance to city center... some noise from nearby construction site.
• Jaya Kumar.P (9/5): -
• Mishaal (1/5): Try to avoid, this is not a 5 star property - Breakfast was good The over all attitude of the hotel; 1. Got almost locked inside the restroom as the drawer behind of the bathroom came out automatically due to loose screws 2. Complained about the blocked drain in the shower but not resolved 3. Cocoroaches in the drain 4. Old furniture and outdated cabinets (super unclean) 5. 2 lifts undergoing maintenance at the same time whereby longer waiting hours
• yusufgamal (8/5): Nice hotel nearby the Twin-Tower - The location of the hotel is amazing just in the middle of Kuala Lumpur, just 2 mins walk to the Twin-Tower and the KLCC park, the hotel is clean and room service is good. you can hear the noise of the outside but this is just beacuse there is a construction, but not too loud.
• Vona Giovanni Battista (9/5): - Posizione.
• Nitin (1/5): Disappointing, outdated, worn-out hotel - There was nothing we liked about this place. Everything.. an old, jaded, worn-out property that looked like a local lodge with a 5-star rating. So noisy with the construction going on next doors (which should be some thing that is told to a customer during booking), and really terrible rooms. We chose to cancel our booking and go to another hotel. The worst "5-star" hotel I've seen in my life.
• Jen chieh (8/5): -
• Suzanne (8/5): Good value, location and friendly staff - Location and free underground parking are excellent. Can walk to many restaurants, shops and bars. Rooms are good, large comfortable beds, good showers and aircon and WiFi. Staff are also lovely. We stayed here for the first time in 2007 and often go back as it is good value and well-located but it is in need of an update and refresh (which they are doing now). Staff are great though. We had several problems with our room which were generally fixed quickly to be fair but still shouldn’t have happened. They could make more of the bar on the 13th floor: it has fantastic views but when we were there, it looked tired and we were told ‘no cocktails or mocktails’ were available despite being shown a decent menu for both.
• Imran (4/5): Good location, very noisy on weekends due to motorbike racers, rude staff when addressing the concerns - Hotel was decent, lifts were poor, had to wait 5-6 minutes for the lift to come up, facilities were decent - thought I’d go for a budget hotel in KLCC this time as I’ve just come from Bangkok staying at a much nicer hotel, as well as one in Krabi Lift and the rude staff, as well as constant bike racers in the night even when staying on the 21st floor - less said the better
• SAUD HASAN (9/5): - Good location Better breakfast Staff cordial & helping
• OMAR (8/5): -
• Riya (7/5): Hotel is clean. Not 5* but it's ok for budget occupants. - Convenient. The amenities are within reach. Suria KLCC is 5 mins away. Add 2 mins to KL Convention Centre.
• Mon (5/5): matig - in en uitchecken ging goed maar vriendelijk waren ze niet. uitzicht op begraafplaats ontbijt en herrie in de kamer door de airco
• Anthony (3/5): - Too noisy from traffic outside couldn't sleep
• SAUD HASAN (9/5): -
• Mikhail (10/5): - Super-central location, the building, daily cleaning Only 2 elevators were working
• Hikmet (1/5): - This is by far the worst “five-star” hotel I have ever stayed in. No drinking water in the room, incompatible power sockets, and extremely dirty bedding that made it impossible to sleep — truly disgusting. There were blood stains and visible filth; just looking at the bed made me feel sick. There was not even tissue paper in the room. I called reception and was told it would be delivered, but nothing arrived. I have photos of everything. This hotel charges high prices but delivers conditions that are completely unacceptable and far below any five-star standard. Very disappointing.
• Abir (10/5): Wonderful, would love to come again - Location, breakfast, window view Swimming pool could be bigger
• Adeline (8/5): -
• MUBARAK (10/5): -
• Mohd Zaki Bin Ngah (9/5): - Very nice hotel
• Sara (4/5): Rapporto qualità prezzo molto deludente - Posizione molto comoda e colazione ampia e varia Soggiorno pagato decisamente tanto, l’unica cosa buona era la colazione. Abbiamo avuto problemi con le chiavi della stanza, problemi con l’acqua in bagno e lo sciacquone del wc. L’ascensore impiegava sempre tantissimo ad arrivare. La piscina era terribile.
• Amri (7/5): - Makan pagi sedap . Toilet selesa . Cuma barthab air kuning munkin ada karat . Yg lain2 ok cuma tv je shot skit heng
• Collin (6/5): walk-able to KLCC!!!! - i thinks it's old building but well renovated, stay-able condition the afforable hotel cost dont allow me to have high expectation, nevertheless its all good
• claudia (8/5): tutto bene - tutto, conoscevo già quest hotel posizione ottima colazione buona gentilezza del personale stanno lavorando vicino e questo grosso cantiere da molto fastidio ,
• Seyed Mojib (10/5): - Great Location, Clean rooms
• Nafah (7/5): - Awesome view, good hotel and staff Spacious rooms Easy access to the reception Helpful staff at breakfast buffet Peaceful Interior was very good We had a great time Lighting in the rooms was not enough, only dim lights not enough during late evening Breakfast buffet have limited items, housekeeping staff was not cleaning room and toilets properly
• khairudin (10/5): - Berdekatan dengan tempat makan
• Fatmah (10/5): - The room is spacious Nothing
• Tautvydas (9/5): - Viešbučio Lokacija labą gera. Tvarkos po Valytoju
• Muhammad (8/5): -
• Craig (1/5): - The staff down at the restaurant was nice My whole stay was next to a construction site and nonstop banging and all the noise U hear next door to a construction site....
• claudia (8/5): - Posizione, colazione Nulla
• MOHD HAFIZ (4/5): Not worthy for money..once only to stay here. - Just normal hotel. Mayb can be only 2 star hotel Asking for good view but only get cemetry and construction view..
• Edwin (9/5): Fijn hotel met zeer uitgebreid ontbijt - Een meer dan prima hotel met een fantastisch ontbijt!! We waren met 3 personen en hadden een enorme grote kamer. Superfijn! Eigenlijk niets.
• Chungngie (10/5): -
• Zarrin (5/5): -
• Lenny (9/5): Hotel Maya Kuala Lumpur - Room is very clean. Breakfast spread is great and plenty of choices. Only 2 lifts are working. Have to wait sometime for the lifts to arrive.
• Nur Zatiiwani (9/5): -
• Hameed (8/5): -
• Mohammad (10/5): - -really close to klcc -love the view
• Muhamad Fazly (5/5): -
• Kahawalage (7/5): - Convenient location near to KL city centre. Walking distance to lrt station Hotel is getting old. I have stated there in 2019 and facilities were much better. For example now the tv in the room was continuously breaking and each time we have to call front desk
• Sightsee08445539252 (4/5): An Average Stay with Several Areas to Improve - I would like to thank Ms. Sharmini, the General Manager, for assisting guests — her effort is appreciated. My stay overall was average. The room was reasonably comfortable, with good pillows, mattress and blanket that helped me rest after a long day. Lighting and the work desk were adequate, but the lack of a power plug beside the bed was inconvenient. The partial KLCC view was nice, and the room is suitable for business travellers. The hotel location is convenient — near Saloma Bridge, MOTAC, Saloma Bistro, Pelita Nasi Kandar, LRT access, and walking distance to KLCC. Parking is free, and valet is RM30 per day. The hotel is also close to the resting place of national icons such as Tan Sri P. Ramlee and Saloma. However, guest service needs improvement and does not reflect a 5-star local rating. Breakfast was just okay. The pool is suitable for adults and children with parental supervision, with a shallow depth under 1.3m. Overall, an acceptable but unremarkable stay, with clear room for improvement.
• Curious07057260245 (10/5): nice visit - We always always stay at this hotel.. this is one of my favorite place to stay........ Hotel a bit old but staff was very nice and very helpfull..... Will be back very soon ... Good to stay
• HarilalShaldon (8/5): Hotel Maya - Good Service and Ideally Situated - The hotel is very nice and ideally situated and is about a 7 minute walk to the KL Twin Towers and your hot spots of KL. The hotel service was good and the staff were friendly and helpful. Rooms were quite big and spacious and had all your basic essentials. The breakfast was great and had a variety of choices. The hotel can spend just a little more attention on the cleanliness of the rooms, other than that, it is a lovely hotel and we enjoyed our stay. Thank you
• Siti Noor Balqis (5/5): - Hotel lama Bellboy kena tunggu. Da smpi ms check in dkt lobby, bell boy buat2 tak nampak, main phone.
• Inayatullah (1/5): The most pathetic room of my life - Location Dirty
• Faisal (5/5): disappointed - location not a 5 star hotel, 3 star is generous at best, building and hotel I'm decay, below average breakfast, rude security staff and front desk not helpful
• N. Che (8/5): - Convenient location. Large family room and beds were so comfy. Room service were so quick and efficient to deliver. Found one tiny roach lurking in room. Old hotel but some parts undergoing renovation. Swimming pool is small and no more heated pool.
• Zita (10/5): -
• menus2015 (8/5): Beautiful Stay, But Cleanliness Needs Improvement - I stayed at Maya Hotel for one week, and overall it was a memorable experience. The location is truly excellent—one of the best places to enjoy a clear and stunning view of the iconic Twin Towers. This alone made my stay special and convenient for exploring the city. The staff were friendly and helpful throughout my visit, and the hotel's atmosphere was warm and comfortable. However, I must mention that the overall cleanliness did not fully meet my expectations. With such a beautiful property in a prime location, I believe the housekeeping standards could be improved to match the quality of the hotel. Despite this, my stay was pleasant, and with a little more attention to cleanliness, Maya Hotel has the potential to offer an exceptional experience for all guests.
• VERONIQUE (6/5): - L'emplacement au cœur de la ville et proche des transports. Le petit déjeuner Le personnel surtout Nesh Insonorisation inexistante
• Ahmed (10/5): - Very nice friendly staff and breakfast staff excellent top review staff name nesh very helpful and excellent service. I liked everything ..reception staff very helpful and willingly helped us with a querie we had regarding our pick up booking.com Nothing 100% top class
• Azam (7/5): -
• Debbabi (8/5): - Hotel très bien placè, personnel aimable. Malheusememt chambre mal insonorisèe.
• mohamad ali (5/5): -
• Summera (3/5): Bad experience of staying - Only location No house keeping No ph service in room V noisy rooms No noise control from outside Beds r not comfortable Cleanliness is pathatic
• Mark (8/5): -
• Cristina (5/5): Si salva solo per la posizione - La posizione Colazione discreta Camera datata , poco funzionale e pulizia approssimativa Mancanza di acqua calda
• Sahrin (10/5): - Cozy place to stay None
• KIYOMI (8/5): でも良い旅行になった。 - 朝食の種類があり美味しかった。ツインタワー・サロマリンクブリッジが近くにあり徒歩で行けた。 大人4名の部屋なのにトイレが１つ朝、とても不便、最悪。
• Muhamad Syazreen (9/5): -
• Sai sein (7/5): -
• Roger (8/5): Comfortable hotel, great location, needs refurbishing - Comfortable rooms, lovely pool, good location, very helpful & friendly staff. Some of the internal areas are quite run down. At night we had an insane amount of traffic noise coming in from the nearby motorway.
• HARUKA (9/5): 快適 - 部屋も広くて快適でした。 バスルームと洗面所の水が流れにくかったです。
• Chirita (10/5): -
• udin (8/5): -
• juliewZ5439BY (2/5): Won’t return , - Mostly caters for Indians breakfast is awful , egg availability but allergy, if late nothing repelished, no English tea bags the tea from the urn smells perfume !! the room very very noisy from outside traffic at all hours ,
• Canadian travelers (7/5): Ongoing construction - Location Major construction going on causing inconvenience

Photos