Howard Plaza The Fern, Agra

Location: Fatehabad Road, Agra, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Kid meals
• Public transport tickets
• Lower bathroom sink
• Infinity pool
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Winter Green Twin Room with City View

  The twin room features city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Toilet

• Hazel One-Bedroom King Suite with City View

  The suite features city views.

  Max Occupancy: 2 (2 Adults)

  • Toilet

• Winter Green King Room with City View

  The double room has city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Toilet

• Fern Classic King Room with City View

  The double room features city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Toilet

• Fern Classic Twin Room with City View

  The twin room features city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Toilet

• Fern Club Room

  Spacious room with daily newspaper, mini-bar, tea/coffee maker and free bottled water,

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Free gym access
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Winter Green Room

  Air-conditioned rooms are fitted with a satellite TV, mini-bar and safe. The private bathroom comes with a shower, bath, free toiletries and a hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Free gym access
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Hazel Suite

  Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Clothes rack
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Free gym access
  • Concierge services
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Global27320766822 (10/5): Execellent service ☺️ - I had a wonderful stay at Howard Plaza – The Fern, Agra. The housekeeping team did an excellent job throughout my stay. The room was always clean, well-maintained, and perfectly organized. Special thanks to Deepak from the housekeeping team for his polite behavior and excellent service. The food was delicious with a good variety of options, and the restaurant service was excellent. The swimming pool area was clean, well-maintained, and very relaxing. Overall, it was a comfortable and enjoyable experience. Highly recommended!
• kishorea122 (10/5): Awsome value for money - It was great experience to stay with family. Rooms were neat and clean. Breakfast had good spread and tasty. Location is close to main tourist area and in a clean non crowded area so easy to reach to all main location. In room dining is bit premium but highly recommended for stay
• Seaside10565033110 (10/5): 75 days of stay!!! No one knows them better than me - 2.5 months of stay and an amazing experience. I was on a long business stay and despite being a tourist friendly hotel, it was an amazing place to stay at. The staff is very courteous, especially Mr. Pancham (Manager) and they took care of everything from the start. The rooms are neat and clean and the proximity to the TAJ MAHAL is at waling distance. The only feedback I could give is on to improve their breakfast menu. It is very basic and non-delightful.
• Mahendra402 (10/5): Perfect place to stay for site seeing - If one is going for a site seeing to Agra then this is one of the most suitable properties . Taj and Red Fort are within 10 mins drive. Plenty of eating places around. Property is well maintained,and impressive. The staff at the front desk Ms Shabiya & Tarun go out of their way to help guests , were extremely courteous , professional and represent the hotel in a perfect manner. Rooms were spacious, clean and well kept. The only issue was with late night noise by the guests in other rooms which couldn’t be addressed by the hotel staff despite complaining , that disturbed our sleep. The dining hall service needs to be faster. Overall a very good hotel, will certainly stay whenever one gets chance to visit Agra next.
• Explore44955943944 (2/5): Not worth it! - We booked 2 rooms for 4 people for a night and upon check-in, we were told that the new year's eve gala dinner is mandatory at the hotel at 3,500 rupees per person and payment is required at check-in which we did. When we went for the dinner at 9pm, we had to wait for almost 30 mins after being seated to be served entrees. When asked if drinks are included in the price of a fortune gala dinner paid, we were advised it was not and that we are to pay extra if we needed drinks. Are you telling me that the 14,000 rupees paid was only for starters and food? Or was it to cover your new years eve costs? Isn't this a big rip off? Nonetheless, after starters being served, we waited for almost over an hour for the mains to be served. Mind you no updates from the waiters or any hotel staff on what's next or when the mains will be served, also no notice displayed anywhere on the program plan for the night. Upon asking we were told that it will take some time. The main dish was finally served at 11pm. There are senior citizens in the hotel and there is no consideration for them as they might be hungry. When the food was ready half of the pots were empty and honestly the food was not worth the value of what was paid, which was veg & non-veg biryani, pasta, lamb rogan josh, naan, buttter chicken, raita, gulab jamum, salad and ice-cream. Apparently, this much of money was paid for these foods? Isnt it that a fortune was charged? I believe when people visit Agra as tourists they work hard to earn, save and than spend their money on their trip not everyone is rich its basically hard earned money so is it really fair to say that the cost charged is reasonable? Furthermore, the porters are always waiting for tips. If the services is not at par there is no reason to charge extra or to ask for tips. Every cost has to be realistic. Hotel is quite aged and old, towels provided are dirty.
• mansig305 (10/5): Nice - Our stay at this property was good. Located not very far from Taj Mahal, the rooms of this hotel are decent and the food is good as well. Its actually much better than some reviews suggest it is.
• razzLondon (8/5): Very good !! - Really liked this hotel... smelt fresh as soon as you walk into the lobby, staff are polite and offered a nice welcome drink. Location was great, 3 minute drive to the Taj Mahal. Rooms were spacious, clean and tidy. Rooftop bar was great fun, brilliant atmosphere. Breakfast and dinner was delicious... all in all im so glad I booked this place, was a relief to have a nice place after the previous,.disgusting hotel.
• saurabha301 (6/5): Need better trained restaurant staff! - This is an older property that appears to have once been known for its grandeur and is now attempting to reposition itself under The Fern Group’s branding. While there are signs of intent, the overall experience remains uneven. We stayed here as part of a large group. The rooms were functional and came with standard amenities. The television was smaller than expected by current standards, and the bathroom amenities did not meet expectations for a property of this category. Breakfast was the most disappointing aspect of the stay. While the Indian selection was the clear highlight—offering well-prepared local items such as bedami puri, paratha and dosa—the experience was undermined by poorly managed service. Service further diluted the experience, with staff appearing untrained in basic hospitality etiquette and struggling to manage the crowd. The continental offerings, including pancakes, muffins and croissants, were also subpar and did little to compensate for the service gaps. Overall, the stay was acceptable but far from memorable. Unless meaningful improvements are made to breakfast operations, service training and overall upkeep, the property will continue to fall short of the standards implied by its branding.
• TrotGlobe (6/5): Overall an average experience! - This is an old property that once enjoyed a reputation for grandeur but is clearly past its prime. Under The Fern Group’s new branding, there appears to be an attempt to reposition and rediscover its identity. We stayed here as part of a large group. The room was fairly standard and equipped with basic amenities, though the television felt undersized by today’s standards. Bathroom amenities were below expectations and could use significant improvement. The breakfast spread was average, nothing particularly memorable. Unfortunately, the biggest letdown was the service. The breakfast area was poorly managed, and the staff lacked basic hospitality etiquette, which noticeably impacted the overall experience. With better upkeep and a stronger focus on service training, this property could potentially live up to its past reputation.
• vedprakashb2018 (10/5): Had been for a marriage of my niece on 24th and 25th November had a good stay centrally located near Taj Mahal - Very good staff specially mr Umesh and Sonu very courteous and very prompt in attending to our needs would give 5/5 centrally located very near to Taj Mahal
• Barbara (10/5): - Clean and comfy. Staff warm and accommodating. Location very close to Taj Mahal and the Red Fort. Wanted early breakfast and it was given cheerfully. Everything in room was modern and in good repair.
• AnupkumargolaniG (10/5): Breakfast was very nice - The stay was good food was tasty and service was excellent all restaurants staff very friendly and polite miss mansi very helpful and manish also vey nice
• DayTrip32175938538 (10/5): Thanks shabiya and atsu - Howard plza hotel is very nice thanks everyone and I hope come again .very good service . specially thanks shabiya. Good view and taj point
• 164sureshm (8/5): Good - Its been great experience staying, Ashish room service was good help, Would recommend to friends family neighbours to stay in this hotel
• JAZZYBEZZY (8/5): Yummy breakfast - Breakfast is very good. Mansi served us very well. I was hoping they had thasai option in their breakfast menu and thankfully there was. It was a relief for me.
• 469travell (4/5): Disappointing stay. Poor customer service, unfriendly staff - This is a very average hotel, and honestly, the photos are quite misleading. If anything, the place looks barely better than its worst in real life. Poor customer service, unfriendly staff, and uninspiring breakfast options only added to the disappointment. Definitely not worth booking based on the pictures alone. I wouldn't stay here again.
• G8814MKleonc (10/5): Great breakfast feast - ⭐️⭐️⭐️⭐️⭐️ Had a wonderful breakfast at Howard Plaza – The Fern, Agra. The food was fresh, delicious, and had a great variety to choose from. A special mention to Mansi, our host, who was absolutely fantastic—warm, attentive, and made sure everything was perfect throughout our meal. Her hospitality really made the experience stand out. Highly recommend this place for anyone visiting Agra!
• Kushagra (10/5): -
• Voyage42533692929 (10/5): Overwhelmed and money worthy stay.. - The experience was overwhelming.. Helpful and polite staff, flavourful buffet, and a safe place to visit as a solo female corporate person!
• Daydream39323679101 (10/5): Amazing experience - The stay was amazing. All the staff members are really cooperative. Food and ambience was really great and excellent.👍🏻👍🏻
• 144akshayb (10/5): Great service’s - Very nice experience, Group enjoyed a lot, staff behaviour was good, specially mansi,manish,bijender and govinda bvery humble great hospitality I appreciate!!!
• Navigate10582839192 (10/5): Healthy and tasty - Breakfast is very healthy in this hotel also very good quality maintain in the product,and service also very good in that all varieties of breakfast are available in this hotel and not healthy it also are the taste also
• Road49526543573 (10/5): Best one - It was so good for family friends to stay and also good foods arengement good rooms finally hotel was so sexy .one I lv it so much thank u
• Departure10712714379 (10/5): Good breakfast - Breakfast was amezing and all stay was good staff was frndly restro staff was very frendly and helpfull all are good nice stay
• 611babas (10/5): GREAT STAY. - Great ambiance with all amenities i really enjoyed pool and dinning here,also very well connected from beautiful TAJ MEHAL.
• Emilia11 (1/5): -
• Happiness08213131162 (10/5): Nice breakfast - Breakfast very nice and all staff very helpful and friendly stay very comfortable and nice lovely food amenities was nice to play in the room miss mansi very helpful
• Trail20260677586 (10/5): Awesome - Very nice experience, me & family enjoyed a lot, staff behaviour was good, specially Ms. Shabiya very humble great hospitality I appreciate!!!
• Dreamer40555444401 (8/5): Nice breakfast - Breakfast service was lovely, nice friendly staff, beautiful hotel. Selection of food was small but tasty. Would have again. Mansi
• Seaside10477626300 (10/5): Nice breakfast - The breakfast was very delicious and testy all r very fine dine staff very helpful and ward especially Mansi very nice in restaurant
• Compass35703966654 (10/5): I love ❤️ this place - Nice location Comfortable and clean place. The staff are always alert and attended to our queries. Even late night they are ready to provide water.
• Guide49342540717 (10/5): Good hotel - "The rooms were spacious, spotless, and beautifully decorated with comfortable beds and crisp linens. The breakfast buffet was delicious with a wide variety of options. The staff was attentive and accommodating, making our stay very enjoyable. We would definitely stay here again!",ms shital chhetry
• Excursion25172227167 (10/5): Nice breakfast - The awesome breakfast and all food was delicious and stay very enjoying and lovely all staff very helpful special miss mansi very helpful
• David (8/5): -
• Patrick (7/5): Great staff, AMAZING spa massages - but a tired hotel. - The room’s air conditioning was incredibly powerful and refreshingly cold…. perfect after a hot day exploring Agra. Breakfast was outstanding, with fresh, authentic Indian dishes and attentive staff. The masala chai was absolutely incredible! The jewel of this hotel was undoubtedly the Aarambh Spa experience. We had four treatments from the amazing therapists - professional, highly skilled, and incredibly caring. The therapy rooms were spotless, and the massages were among the best we’ve ever had. Thank you so much! The rooftop view of the Taj Mahal was a breathtaking bonus - something truly special! Great value for money overall. The shower was consistently hot with excellent water pressure. And the pillows - truly some of the largest and most comfortable I’ve ever used in any hotel around the world. Incredible! The hotel is large and has lovely potential, but it’s clearly showing signs of wear. The floors were dusty, and the corridors seemed neglected despite the number of staff on duty. On our first day, our feet were dirty just from walking barefoot in the room. About two weeks before our stay, we began receiving official-looking messages through Booking.com. They claimed to be from the hotel, asking for personal and banking details and threatening cancellation if we didn’t respond within six hours. It was a scam. When we reported this to the manager on arrival, we were shocked that he admitted they were aware of it - and even more surprised by his lack of concern. This issue could easily cause guests to cancel. Hotel management MUST urgently resolve this with Booking.com. Lastly, the room’s electrical system was frustrating. The light switches were wired in a confusing way, and even after two days, we couldn’t figure them out.
• muazzam (9/5): -
• Olivera (10/5): Very good - Nice room, very clean
• Drazen (4/5): Disappointing - Noise from the rooftop was unbearable. We asked for new room which they gave us but it was even more noisier than the previous one. Overall, we didn't sleep more than 4 hours. Clean and spacious.
• Muazzam (9/5): Superb -
• Azaharuddin (10/5): Exceptional -
• Mamta (10/5): Exceptional -
• larafA6699JI (10/5): Great hotel with good breakfast and service - The hotel is very nice. The view of the Taj Mahal at night is a sight to behold. Mansi and Shabiya were very kind staff 10/10
• Simon (7/5): Good -
• Lynne-marie (10/5): Great location close to the Taj Mahal, clean spacious accommodation and great food options. - We enjoyed the large spacious room. The restaurants and bars offer a range of dining and the breakfast was delicious.
• Shagun (4/5): Disappointing - Breakfast, mattress and pool
• FarAway34362009005 (10/5): Thanks shabiya front desk warm welcome - Hotel howard plaza is nice hotel and good view and we have enjoy my marrige anniversary and good celebration thanks all staff
• Explore62623454760 (10/5): Thanks gre shabiya - Hotel howrd plza is nice property is wonderful good experience and good taj pont roof top good staff and good quality room is oswm
• Guide31645363653 (8/5): Overall good stay - we stayed here in June with family property is really good ,breakfast is really good and staffs are really very polite and good .
• Dr (8/5): Very good -
• 551rajeshr (10/5): Shbaiya is good girl and smily face - I like this property hotel is nice food is good I have 2times stay here so very Comprtaboe and good old property thanks every one plz stay here and thanks shabiya warm welcome
• Explorer64831949326 (10/5): Pleasant stay - Stay was pleasant and wonderful and breakfast was delicious... we spent a joyful stay under services of Shivani GRE.... Would love to recommend stay here...
• Go48186910794 (10/5): Good welcome shabiya is nice - Hotel howrd plza is nice property and good food amezing stay and good taj point I am happy and good rof top view taj point good sttaf thanks howrd plza hotel special shabiya is good welcome
• Jet01483291916 (10/5): Beautiful stay.. including swimming pool - The howard plaza is awsome. This is my second time stay. Room service is good. Breakfast is good. GRE Shivani is also good
• Roving33456731301 (10/5): Thanks shabiya - Hotel is nice good food and good stay i am happy and come again good taj point and good service thanks all staff and good view for roof to taj point and good rooms good location
• NorthStar00231212015 (10/5): Shabiya is very nice reception girl I am come again this hotel and I have recomend all friends and my staff and my famil - Hotel is good and nice service and good place I ma happy and good food and good taj point and good roof top and good service is shabiya at the reception good girl and any time help
• Kautik (10/5): Exceptional -
• 319mickyj (10/5): Awesome stay in wonderful property - It was awesome stay at property with well maintained and hygienic rooms. Swimming pool is well maintained with trained staff( Kalyan singh ji ). Staff is very comparative. Qairo rooftop restaurant has awesome ambience and food is very tasty. Recommended for a happening stay in this hotel.
• Trek02526863399 (10/5): Thanks shabiya - Howrd plza is very nice property and very tasty food and good staff and good roof top qairo and pool area is very clean and music and very polite staff my family is happy good fern experience agra is many hotels but hard is good place thanks shabiya
• Tour28939363178 (10/5): Good experience howrd plza warm welcome shabiya at the reception - Stay is very comfortable.and very nice pool area .I am visit in Taj Mahal is very beautiful building and good Taj point in roof top and good sttaf and good location specially thanks shabiya is any time help and .warm welcome tilak and welcome drink provide
• shoemaker_10 (8/5): management problems - steps to the entrance and steps inside. seven steps to the pool ! this could be a fantastic hotel but let down by the management. dirty rooms. cockroaches in the breakfast room. and very poor service. has a pool, spa, sauna and jacuzzi. pity about the management.
• thakurpk (10/5): Good service - Howard plza is nice property and good Taj poin I like food dinner is oswem and testy very good location near Taj and staff is polite and helpful specially shabiya is good job and very good service warm welcome and welcome drink is tasty overall good stat
• Sunshine42644246888 (10/5): Visit to Agra - One thing about this hotel, the staff is very good in entire hotel.. the food is good and atmosphere is friendly atmosphere restaurant and Front desk.. the all team member is very supportive. The hotel is situated is near by main road.. the fort is near by the hotel.. Thanks to staff Mr Gaurav Parashar and All hotel team..
• Seaside47581628374 (10/5): Personal - The hotel was near by market it was pleasure stay at the hotel . About team member the front team is prompt every time, room was neet and clean the amenities was perfect.. and all team member are supporting.. we will visit again we would like to thanks Mr. gaurav Parashar and the team.. Thanks. Suraj
• Wanderer12720057067 (10/5): Visit to Taj - Everything was perfect at the hotel, thank you team front office for guidance ... We visit Taj as per your guidance, it was lovely stay at your property.. thanks to Manager Mr Gaurav parashar and Bharat all team member are very supportive..Thank you team. Keep it up.. Highly recommended
• Climber32316627908 (10/5): Thanks shabiya - Hotel howrd plza is nice and good service I am happy all sttaf is nice and good spa is nice thrpusit is good ladies and specially thanks miss shabiya is gourges and nice smile and any time help she is good and i am recomend all my friends and relatives and i am come again
• Voyager67557282373 (10/5): Thanks shabiya - Hotel plaza is nice property and good food I am happy good service exilent and good taj point I am countun guest every week I am stay hera and family visit thanks shabiya specialy for youand you have helpful any time care any guest thanks shabiya
• Prachi (10/5): Exceptional - Cleaning and room service Overall experience excellent
• Akshay1409 (6/5): Well located for a nights sleep only, everything else is a compromise. - Very conveniently located. The maintenance and upkeep is not up to the mark. Rooms are falling apart. The light switches are a mystery. Gym is a joke, nothing works and everything squeaks.
• Sharma (9/5): Nice stay - Breakfast was delicious salads were mediocre hygiene was gud
• Yadav (5/5): pls renovated the room - staff and hotel are gud but room are not gud pls renovated the room example bed table etc.
• Abhishek (8/5): Very good -
• Mukesh (6/5): Good location but needs renovation - The location and the staff are very nice Rooms need renovation now. It seems to be worn out now
• Vikas (10/5): Exceptional - Room sizes and comfort Everything is good
• Faizan (10/5): Exceptional -
• Kushagra (10/5): Exceptional -
• Imran (8/5): Good stay at heart of the city - Centrally located with easy access. God sized rooms and good choice of food Front office staffs are pathetic and horrible especially shabiya, horrible to the core. Any one in hospitality industry will lose there entire name coz of some irresponsible staffs.
• Kushagra (10/5): Exceptional -
• Shannon (10/5): - We had a beautiful stay at the Howard Plaza. The staff were amazing especially Shabiya who went above and beyond for us.
• Kiran (9/5): Superb -
• Elisa (9/5): Just minutes away from Taj Mahal - Great stay at the Howard Plaza The Fern in Agra. Amazing location, very close to Taj Mahal. We really liked the rooftop bar/restaurant - great food and loved to be able to enjoy it in the terrace. Recommended!
• Peter (8/5): Very good -
• Curious21126000699 (10/5): The best experience - I loved everything about the place. The food the staff and all of it. Mansi,Bijendra,Shyam and Govinda all of them were very helpful. Recommend it to all of you the most. Delicious food all the three times, staff helps you with everything. Shabiya the receptionist is good.
• Venture32234464570 (10/5): "Delicious breakfast, attentive staff, and cozy ambiance! 5/5 stars" - "Excellent breakfast experience! The food was delicious, fresh, and plentiful. The staff were attentive, friendly, and provided outstanding service. They ensured our cups were always full and made sure we had everything we needed. The ambiance was warm and inviting, making for a lovely morning. Please keep up the fantastic work! We'll definitely be back. Rating: 5/5 stars"
• Explorer47243792356 (6/5): Pleasant stay overall - Our stay at Howard Plaza was good. We enjoyed the swimming pool and on-site restaurant. Rooms were clean and presentable. Staff was lovely but struggled to converse in English. Downsides were the upkeep of amenities, notably the bathroom which was quite dingy. If you opened the shower curtain at all, you experience a tidal wave of flooding. Limited buffet options, with only one non-veg item available. Also, there’s no place to escape mosquitoes. I was bitten many times while trying to have dinner in the restaurant which was irritating. We were only there for one night so we weren’t bothered by these downsides. Still enjoyed our stay there.
• Dream51858099274 (10/5): Wonderful visit n stay in agra - Excellent hospitality... Food was too good. Mansi .Narendra u umesh were very kind n humble... They looked after the needs like anything Tha bf very nice and food also very testy and all over stay very nice.. Manish also very nice and helpfull and frndly
• Sightseer07404307985 (10/5): Shabiya is very beautiful - Well it was nice stay staff is very corporative food is also gud to have Hotel is meet and clean we would like to stay her again since it is in meed of the city also thank you so much I am happy my welcome is very nice shabiy is attend me and I am come again
• Gautam (5/5): Passable - Room service is dismal Delay and zombie culture
• David (10/5): - The hotel was comfortable, clean and in a good location. The staff were friendly and welcoming. The bedroom was an excellent size with good shower and comfy bed. The breakfast had a good varied choice.
• Teresa (8/5): Most enjoyable stay. Extremely central and near the Taj Mahal. Highly recommend staying here for your trip to Agra. - The staff were extremely helpful and attentive. The rooftop bar was fabulous and restaurant food was the best. The decor was a bit dated but clean
• Vansh (3/5): One of the worst hospitality experiences—constant harassment, unhygienic food, and unprofessional service. Avoid this ho - ✔️ The Qairo rooftop bar was excellent, with a great ambiance. ✔️ Rooms were clean and well-maintained. ❌ Harassment by staff: Kept asking us repeatedly to submit room keys before checkout, even knocking on our door and calling us during breakfast. ❌ Cockroach in breakfast: Shockingly poor hygiene standards. (See attached photo.) ❌ No basic services: No Coke available—we were told to order it online. No sealed mineral water—only unlabelled bottles provided. ❌ No compensation or accountability: Management apologized but did nothing to fix our experience.
• Teresa (10/5): Perfect place to stay on visit to Agra - Everything was perfect. The staff were so helpful and top service at the fabulous restaurant. The food was the best so far in India this trip. Highly rated and definitely recommend staying here
• Stephen (9/5): The Fern, good value. - Older style hotel with excellent staff. Close to the Taj.Food was OK, but good value. Overall I would say, don't expect the world, but you will get value for your money. No tissues, TV very limited.
• Monita (10/5): Exceptional -
• Seth (7/5): Okay - Location was Good Facilities
• Raghavendra (5/5): Lovely Location. Poor higher management and goals. Passing time on the whole. - Location The hotel seems to have pulled out too much money and are now depending of cannibalization to keep going. While they are doing good business, their reinvestment into the property and services like breakfast is too low.
• carolyn (10/5): - Staff were very friendly and helpful. Rooms were clean and comfortable. We loved the breakfast with a range of food for everyone. I would return to this hotel with no hesitations. Thanks for a wonderful stay.
• Sethu (9/5): Superb - Every thing was good TT vehicle could not come inside.
• Tianna (7/5): Excellent location and great value for a short stay - Really close to the Taj Mahal, friendly staff and great restaurant and rooftop on site Property was dated and could have been cleaner
• Francisco (8/5): Very good -
• Wijekoon (10/5): Exceptional -

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