Meliá Hanoi

Name: Meliá Hanoi
Address: 44B Ly Thuong Kiet Street, Hanoi, vn

Location: 44B Ly Thuong Kiet Street, Hanoi, vn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations

Melia Hanoi, situated in Hanoi’s City Centre, offers modern rooms equipped with flat-screen TVs and 24-hour room service. Guests can enjoy amenities like a safety deposit box, tea/coffee facilities, an outdoor pool, and a spa.

Dining Experiences

Indulge in a culinary journey at Melia Hanoi's diverse dining options. From the elegant and sophisticated Garbo Bar serving classic cocktails to Mosaico Restaurant offering Mediterranean cuisine and live cooking stations, to Cham Restaurant elevating Asian street food with skilled techniques and quality ingredients.

Relaxation and Entertainment

Unwind at the casino, fitness centre, massage services, or sauna. With a prime location near Hoan Kiem Lake and attractions like Thang Long Water Puppet Theatre, make Melia Hanoi your next destination for a memorable stay.

Book now to experience luxury and convenience at Melia Hanoi!

Important Information

All cots are subject to availability. Please note that children under 16 years old are not allowed in the spa zone. The property is well-equipped with medical supplies, a qualified doctor and nurses for in-house guests in case of emergency during the day time. Please note that the Cham restaurant is only open Thursday, Friday and Saturday until further notice. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that parking available at charge and subject to availability - parking does not under hotel management. When booking 9 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Non-smoking throughout
Private check-in/check-out
Concierge service
Fruits
Fence around pool
Beauty Services
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Key card access
Happy hour
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby outdoor pool
Playground on site
Self parking (surcharge)
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Wine release events
Reception hall
Exercise/lap pool
Casino nearby
Health or beauty spa nearby
Swimming nearby
Hosted evening meal (reserve)
Guest education on local ecosystems and culture
Vegetarian menu options available

Rooms Available

Suite

Relax in this refurbished room and experience luxury and comfort. These suites are spacious and offer a bedroom and a separate living room with well-lit work area, sofa and contemporary technology. Room rate includes: - 1 piece of laundry per day and room - 2 complimentary bottles of water daily - Free access to outdoor swimming pool, fitness center, sauna and steam bath - 24-hour room service - Complimentary WiFi

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Air purifiers
Premium Room

1 King Bed OR 2 Twin Beds
355.8-sq-foot room with city views

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Reusable coffee/tea filters, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Magnifying mirror
Premium Room (The Level 3AD)

1 King Bed
344-sq-foot room with city views

Executive Level - Executive Lounge access, buffet breakfast, separate check-in location, and 3 hours of meeting room use (subject to availability)
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Reusable coffee/tea filters, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Magnifying mirror
Suite (The Level 3AD)

1 King Bed
732-sq-foot room with city views

Executive Level - Buffet breakfast, separate check-in location, and 3 hours of meeting room use (subject to availability)
Layout - Bedroom and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Reusable coffee/tea filters, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Magnifying mirror
The Level Suite with Balcony

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. Room rate includes: - Welcome drink upon arrival - Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge - Complimentary use of boardroom for three hours per stay (subject to availability) - One daily item for express ironing and 2 daily pieces of wet laundry (suit not included) - Express laundry at regular rate - Late check-out until 4 pm (subject to availability) - Free access to the sauna and steam bath, swimming pool and fitness center - Laundry service - 24-hour luggage porter - Exclusive check-in and check-out at the Executive Floor reception - 2 complimentary bottles of water daily - English local newspaper - 24-hour room service

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Air purifiers
Family Getaway Package

Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed. This room offers a package that includes: - Complimentary breakfast for 2 adults & 2 children under 5 years old - Complimentary extra bed - Complimentary Afternoon Tea - All-you-can-eat ice cream - 15% off Spa voucher for parents - 20% off at Cham Restaurant - Complimentary late checkout until 2pm (subject to availability) - Decorating ceramic picture activity - Complimentary sauna & pool access

Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Air purifiers
Deluxe Room, Connecting Rooms

2 King Beds
689-sq-foot room with city views

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Reusable coffee/tea filters, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Magnifying mirror
Family Suite

Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. Room rate includes: - Special kid-friendly room set up with a tent and a themed extra bed - 2 complimentary bottles of water daily - English local newspaper - Free access to outdoor swimming pool, fitness center, sauna and steam bath - 24-hour room service

Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Air purifiers
Deluxe Room (3AD)

1 King Bed OR 2 Twin Beds
344-sq-foot room with city views

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Reusable coffee/tea filters, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Magnifying mirror
Premium Room (3AD)

1 King Bed OR 2 Twin Beds
344-sq-foot room with city views

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Reusable coffee/tea filters, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Magnifying mirror
Suite, Balcony (The Level 3AD)

1 King Bed
732-sq-foot room, balcony with city views

Executive Level - Executive Lounge access, buffet breakfast, separate check-in location, and 3 hours of meeting room use (subject to availability)
Layout - Bedroom and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Magnifying mirror
Eco-friendly - Reusable coffee/tea filters, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Magnifying mirror
Deluxe Room

Bright, classical and inviting, these rooms are furnished with a choice of a king-sized beds or twin-sized beds, large work desks with executive chairs, a well-stocked mini bar and in-room tea and coffee making facilities. Room rate includes: - 2 complimentary bottles of water daily - Free access to outdoor swimming pool, fitness center, sauna and steam bath. - 24-hour room service - Complimentary WiFi

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Air purifiers
The Level Suite

These spacious suites feature a large living room. The suites feature a well-lit work area, 42” TV in the living room, and separate bedroom to inspire your pursuit of productivity or rest. Room rate includes: - Welcome drink upon arrival - Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge - Complimentary use of boardroom for three hours per stay (subject to availability) - One daily item for express ironing and 2 daily pieces of wet laundry (suit not included) - Express laundry at regular rate - Late check-out until 4 pm (subject to availability) - Free access to the sauna and steam bath, swimming pool and fitness center - Laundry service - 24-hour luggage porter - Exclusive check-in and check-out at the Executive Floor reception - 2 complimentary bottles of water daily - English local newspaper - 24-hour room service - Complimentary WiFi

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Free gym access
- Complimentary access to conference room/business areas
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
The Level Premium

In addition to the superior facilities of premium rooms, guests will experience personalized services on the Executive floor, which offers a panoramic view of the city. Room rate includes: - Welcome drink upon arrival - Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge - Complimentary use of boardroom for three hours per stay (subject to availability) - One daily item for express ironing and 2 daily pieces of wet laundry (suit not included) - Express laundry at regular rate - Late check-out until 4 pm (subject to availability) - Free access to the sauna and steam bath, swimming pool and fitness center - Laundry service - 24-hour luggage porter - Exclusive check-in and check-out at the Executive Floor reception - 2 complimentary bottles of water daily - English local newspaper - 24-hour room service - Complimentary WiFi

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Air purifiers
- Free gym access
- Complimentary access to conference room/business areas
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
Premium Double Room

Enjoy the beautiful sights of Hanoi from a height! These rooms feature modern designs and state-of-the-art technology. All rooms are furnished with a choice of a king-sized bed or twin-sized beds, a large work desk with an executive chair, a well-stocked mini bar and in-room tea and coffee making facilities. Room rate includes: - 1 piece of laundry per day and room - 2 complimentary bottles of water daily - Free access to outdoor swimming pool, fitness center, sauna and steam bath - 24-hour room service - Complimentary WiFi

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Air purifiers

Guest Reviews

Marco (10/5): -
Simone (10/5): Recommend this hotel. We had a great stay for four nights. Spacious, friendly and good restaurants. - Large, clean light filled room with a great view. Comfortable bed. Really helpful and friendly staff. Restaurants had good food and a good range. Nil
Sieni (4/5): Need aome improvement - The rooms were clean. Coffee was terrible at breakfast
Shivam (9/5): -
PW Lim (8/5): -
Amarie (7/5): -
Ephrem Kelem (1/5): -
Amarie (9/5): Pretty hotel with 5-star feel - Pretty hotel with 5-star feel :) Loved the gym and the whole decor! Staff on check-in not so great, and inability to fulfil booking request
kHALID (9/5): اقامه رائعه وفندق ممتاز واداره فوق الممتازه شكراً للجميع 💐 - مكان رائع ونظيف ومرتب سكنت سويت جيد تعامل الموظفين والعاملين ممتاز حتى ف الإفطار الأكل لذيذ والخدمه جيده اشكر جميع العاملين ف الفندق خصوصاً السيده Ngoc Anh تحياتي لها لحسن تعاملها وخدمتها الاخويه لي ✋
din_ers2024 (10/5): Great experience - Garbo bar is great! Especially the staff was very kind. Thank you to Ms. Oanh Tran.
Saeed (10/5): - سبق التقييم جميل للغايه
Saeed (9/5): شكرًا من الاعماق للطاقم على اخلاقهم وتجاوبهم ونظافة الموقع - موظفون ودودون وفندق نظيف للغايه ولكن مقارنه باسعار الدوله يعتبر غالي .. واخذو مني مبلغ تامين عن يومين سكن واخبروني سيتم ارجاعها بالبطاقه ولم تعد حتى الان اخذ التامين .. والسعر غالي
Pioneer675752 (10/5): Melia Hanoi - fabulous hotel! - Wonderful hotel with exceptional staff especially the Chief Concierge Nguyen Trong Tuan and the Spanish guest relations officer. They were both amazingly friendly, helpful and really knew their city! The two of them in particular made my first week in Vietnam incredible and memorable!
abdulrazzaq (9/5): Thanks - Everything was perfect, location on the center of shopping area, no need for a taxi or transport. The hotel staff was friendly and professional Maybe that need to review the food menu
sandydee_7 (10/5): Great City Hotel - A lovely hotel in a good location, approximately 15 minutes walk to the French Quarter. Really friendly and helpful staff and a warm welcoming atmosphere. My room was spacious with a large comfortable bed and a nice bathroom with a good shower. Spotlessly clean. Breakfast was great with a good selection of food, both hot and cold. The bar area was nice and served great snacks and also a good menu choice for dinner. Did not get time to use the Spa but did use the pool and though on the small side was nice and refreshing after a hot day sightseeing. Really enjoyed my stay.
sontungn2022 (10/5): Wonderful Stay - I had a wonderful stay at Melia Hanoi and would gladly return. From the moment I arrived, the staff made me feel welcome and took great care of me throughout my stay. Doan at reception was very polite and explained my Melia Gold benefits clearly. Huong and Quynh were incredibly helpful with several requests, including helping me top up my SIM card and giving useful recommendations around the city. Huy from the bell team was also very kind and patient. Although I did not use breakfast or the executive lounge much during this visit, Tu in the lounge still took the time to show me around and was very friendly. My favorite part of the hotel was definitely Garbo Bar. It became my regular spot in the evenings. Khang was fast and efficient, Manh was fun to talk to and shared some interesting insights into Vietnamese drinking culture, and Tinh told me about her ten years working at the hotel, which was really nice to hear. A special thank you to Oanh, who made my stay especially memorable. She was incredibly sweet, warm, and welcoming. We talked many times during my visit, and she always made me feel comfortable and at home. She was attentive, thoughtful, and often brought small snacks to enjoy with my drinks. Her genuine and caring personality really stood out. The room was clean and comfortable, and I also found the business center very useful for tasks that are much easier to handle on a computer than on a phone. The hotel has a classic charm, and the central location makes it easy to get around Hanoi. Overall, I had a fantastic experience and would highly recommend Melia Hanoi.
Kara (8/5): - Great location, convenient to visit the Hoa Lo prison. A large hotel but didn't feel like it. Buffet breakfast was nice with a lot of options. This wasn't a huge deal, but we had an early evening flight so had arranged a late checkout and booked a car through the hotel to take us to the airport. When we checked out at the time, our car was nowhere close as they assumed we wanted to go an hour later, because that's when others go to the airport. We then had to wait 45 minutes for the car to arrive. We ended up being okay at the airport, but this was in part due to us able to use the Business Class check-in, there was quite a long line otherwise to check in at our baggage drop. They were quick to help and it was a misunderstanding; I'd just say to clarify it upfront when booking to make sure you're all set.
N4954DJmariew (10/5): 4 night stay - This was the first hotel we stayed at on our Vietnam and Cambodia tour. It was exceptional, first class, within walking distance of the centre. The staff were very friendly, nothing was too much trouble. The room was immaculate. The facilities amazing
Viet (9/5): -
Luu (10/5): Definitely will stay here in my next Hanoi trip - Everything is perfect. Staff are so nice and the location is in the center of the city.
FrequentT1280 (10/5): The Place to Stay - We have had a wonderful experience at the Melia. The beds are comfortable, the showers are hot and forceful, and Wi-Fi is very fast. The buffet breakfast has everything that you can think of and everything you would ever want to eat for breakfast. Both Western and Asian cuisines. The chief concierge, Mr. Nguyen Tuan, has been particularly helpful to us by booking an excursion and also several restaurant recommendations and reservations He is exceptionally friendly and of course, very knowledgeable about Hanoi. You can depend on him. Consider this hotel when you visit Hanoi. You will not be disappointed.
JOHN (7/5): DISAPPOINTING - NOT WHAT WE EXPECTED - Cleanliness and friendliness of Housekeeping staff. Extremely HIGH prices in the bar for a water bottle ($6), cocktails, etc. compared to local prices. NOT ENOUGH tables set up for cocktail reception for people to stand and eat. Also, banquet food and lunch buffet food had very BLAND TASTE. Front Desk EXTREMELY SLOW service for check-in, questions, and check-out. They also will not exchange money BUY BACK FROM Vietnamese Dong to original currency, even though they sold it to you.
Seaside05175166302 (10/5): Thank you so much, Ang and his team at The Level - Hello Ang, This is Susan and Peter Norton. We are now home in PEI, Canada (it’s a rainy cold spring lol) and we hope this message finds you well. 🙋‍♀️ We are reaching out to thank you for the hospitality you extended to us during our visit to HaNoi and you personally made our stay at The Level Melia HaNoi an exceptional part of our journey. It was such a pleasure to meet you and we are very thankful, for you are such a kind person. Of all of the accomodations we stayed with in Southeast Asia, we had the best experience at your hotel We truly enjoyed our time in VietNam. It is such a beautiful and diverse country and we feel truly blessed to have had the opportunity to learn, explore and be immersed in the culture. You and your beautiful country will always have a special place in our hearts. We are so glad we chose to travel to VietNam. It was a once in a lifetime trip. However, I think we can say we hope to be back at some point. Cheers Susan
N2923ORrichardm (10/5): Excellent Experience - Olatz took the best care of all of our requests. Excellent room. Excellent food. Excellent staff. Love the can do attitude. Highly recommended
jamieeF1939ZS (10/5): Beautiful hotel - Tung Do was very helpful in explaining things about the local area and assisting me and my husband.
Philip (10/5): -
Krishna (9/5): -
Anna (Thi) (10/5): Really enjoyed our stay. - It’s a proper international standard hotel in the city centre. Location’s great, everything was perfect. Sound proofing is poor, can hear the slamming door next door and above. TV is old, not a smart TV.
C1887EYshannonw (10/5): 5 Star experience! - I cannot say enough good about this hotel and staff!!! Hotel and room was fabulous and clean with a very cool bar and bartender! Lounge was impeccable with a fantastic variety of food, (the Pho in the am I’m still dreaming of) good drinks and superb staff!! Special shoutout to Tu, Huyen and Theeo You made our stay so memorable especially with your incredible recommendations!! Thank you so much!
KennethTan (10/5): Nothing short of fantastic! - Very safe. Very secure. The kind of security that found in hotels that count heads of state as guests. Room: Very well done. Clean. Breakfast: An absolute-must experience! Service: Nothing short of fantastic! A well-integrated team. Some of the staff have been there since Day 1 of the hotel! This is my "default" when I am in Hanoi.
Sarah (8/5): -
Marion (10/5): - Top Service, sehr sauber und gut gelegen, reichhaltiges Frühstück, bequeme Betten -
Avishag (10/5): רמה גהוהה - מלון יפהפה, חדר מעוצב נפלא ארוחת בוקר עשירה, מגוונת, מפנקת הצוות אדיב מאוד חדר כושר מאובזר היטב כמה דק הליכה מהאגם ומשוק הלילה
xu (8/5): - 浴室洗完澡有积水
alisonbP1018EG (10/5): Perfect location - exceptional service! - Beautiful hotel perfectly located in Hanoi. Breakfast was amazing and the service was exceptional, the n particular Hieu who looked after us at each breakfast. I highly recommend this hotel.
andreafS9957CC (10/5): melia hotel concierge desk - The concierge desk was absolutely amazing! They helped me with getting around town and even loaned me some things i did not bring for our trip. Nguyen Trong Tuan was exceptionally helpful with helping me locate a store that I was looking for!! Thank you for making our trip to Hanoi exceptionally memorable!!!
baoshu (10/5): 不可取消条款应该给我们一个小时的后悔期限。 - 地点很好 booking 不是个好的平台，越南盾的金额数字我们一开始以为是九十多万越南盾还可以，没想到订下后发觉是九百多万，我们发觉超出预算，可惜退不了。我们希望在预订界面除了当地货币，还有我们熟悉的菲律宾比索直接对应的金额。以做对比。不可取消的条款应该有给我们半小时到一小时的后悔期限。
Julia (10/5): Excellent service comfort and location - Comfort and attention to detail Some construction noise during preparation for a conference/ event during last day of my stay
Nicola (8/5): -
Yen (9/5): -
kelseylM5488TI (10/5): Great place to stay - Melia Hanoi Hotel was a wonderful place to stay, with comfortable rooms and a great central location. The staff were welcoming and professional throughout my visit. Special thanks to Tung Do for his kindness and excellent service—he truly made a positive impression. Highly recommended for a pleasant stay in Hanoi!
Quest35909970899 (10/5): Good - I stayed at Melia Hotel while attending the USA 250th event, and I had a great experience thanks to Tung Do. Whenever I needed assistance, he was always quick to notice and offer help with a warm, friendly attitude. His enthusiasm and kindness truly made my experience much better and more enjoyable. I really appreciate his excellent service, and I will definitely come back to Melia in the future.
benkyle (10/5): Family Holiday - The customer service is outstanding. Attending to our every need and assisting us with any questions or concerns we had regarding the hotel and the area surrounding it. Special mention to “Hieu” our breakfast waitress. She was so attentive to our family, making sure we had our coffees! People like her make hotels so much warming. Also another mention to “Olatz”. She always came over to check on us when we came back to the hotel. She’s so friendly and helpful with a great big smile! Thank you ladies! The only negative would be the family connecting room that we had room 910 & 912. As soon as we entered the room, we could smell a musty/ wet towel smell. The staff sprayed air freshener, however we believe due to the high humidity & poor ventilation the rooms cannot be aired out properly. Moisture gets trapped in furnishings, likely causing hidden mould or mildew. No amount of air freshener will help with this problem. It may have been just this room but overall our stay was great! We rate this hotel 5 stars based on the interactions we had with the staff.
369davudm (10/5): Good experience - Heiu was very kind at the restaurant, the hotel gym was amazing and the room was very nice
Camper00257196047 (10/5): Great hotel option - Hieu attended us and the service was presto good
Henner (10/5): 1a, sehr zu empfehlen - Sehr gute Lage und sehr gutes Frühstück! Sehr netter Manager für food und beverage, Herr Tomas Bohaboj. Alles war toll
Merwane (8/5): -
Hani (10/5): -
Daniel (10/5): -
Daniel (9/5): -
Minh Van (9/5): très bien aimé - le bar dans le sauna homme est bordel
Stéphane (9/5): -
Joubran (8/5): Bien -
MAKI (7/5): -
yi-cheng (6/5): Maybe I’d stay again - Location Spacious room Big bed Bathtub Interconnected rooms Lots of lifts Mattress was broken, ie sunken terribly, we had to insist on getting a new mattress and not to have double folded blankets shoved in the middle of the mattress.
Mark (10/5): -
Joanne (9/5): Really comfortable, clean and relaxing stay - Lovely big reception area. The staff were very helpful and friendly. The room was spacious, great big bed and pillows. Good shower. Pool, pool beds, towels and gym were great, especially in the heat and humidity of April. Garbo bar near the reception was really comfy and had good food. The overall building was impressive. Great location.
Patrik (10/5): -
Jonathon (9/5): -
Rikesh (8/5): Comfortable and central - Modern and clean hotel with great facilities and restaurants
mark (8/5): -
christine (10/5): - Breakfast catered for many cultural preferences. Variety was superb. Service was outstanding. Dining area very enjoyable to dine in. Comprehensive span of hours to accommodate varying needs and spread demand. Also accommodated very early departures with breakfast packs and coffee in the foyer. Over a period of 10 years I have been a very frequent Melia customer for both travel and work. I would not stay anywhere else. Melia is considered my home away from home. Every aspect of hotel management is perfect.
Daniela (10/5): -
Martin (9/5): - With Melia you know what you're getting and it's the same in Hanoi. It's a bit old, but in good condition. No smart TV After checking out, I unfortunately had to wait for my taxi outside because the overzealous employee repeatedly asked me if he should call me a taxi or help me with my luggage, which was very annoying.
Sylvie (9/5): Impeccable - Personnel très pro , produits dans la chambre parfaits , Emplacement top . On y revient régulièrement.
mohamed (10/5): -
Sally (10/5): Would recommend a stay there - Staff went above and beyond to make our stay memorable. The location was perfect and in walking distance.
Marina (9/5): -
Marina (9/5): - Excellant service and supportive welcome team. Thay all went above their dutues to accomodate our needs. Thank you Olatz!
Charlotte ann (9/5): -
Virginie (9/5): We absolutely loved how the Melia took care of us especially Huy, Thoa and Quynh - we were greeted with a smile each day - Breakfast choices were great and very tasty They need to maintain the nice fresh smell of the lobby - in the corridor and room - there is a slight damp smell that could be avoided on each floor
Carolyn (9/5): -
Nguyen (10/5): -
Stefania (9/5): -
DAISUKE (9/5): -
Rowena (8/5): - wish it were closer to old quarter
Catherine (9/5): -
ekainm (10/5): Excellent stay at Meliá Hanoi - I had a wonderful time during my two weeks at Meliá Hanoi. Special thanks to Olatz and Olivia, who made me feel at home. I would also like to thank the General Manager, Mr. Luis Basterra. Eskerrik asko! Ekain
yuano2026 (10/5): Comfortable stay despite medical issue - Great hotel with comfortable rooms. I had a sudden medical issue which they attended to immediately! There is a Doctor on premise, available for guests! It was such a relief! Thank you Dr. Hoa and Olatz for attending to me👍🏻
YUKI (8/5): 最高 - 立地。ホスピタリティなし
Henri (9/5): - Het ontbijt was heerlijk
Carlotta (10/5): - Everything, very attentive staff and great facilities Bed was a bit too hard, but the room was very comfortable
Lucio (3/5): Beaucoup d’autres hôtels sont nettement mieux que celui-ci il mérite une rénovation complète - La salle de fitness et le personnel qui y travaille notamment M.Kean L’intérieur comme l’extérieur est à refaire la moquette dans notre chambre avait des taches le personnel du bar dans le lobby est désagréable bref ce n’est pas un 5 étoiles.
Anita (8/5): -
191irenem (10/5): Excellent hotel and great staff - We firstly stayed in the main part of the hotel then upgrded to the Level due to the amount of time we would be spending in the hotel. Overall the hotel was excellent but the rooms are a bit dated and could do with being modernised. Everything was spotless and the rooms were spacious. The Level Lounge was excellent. Very relaxing and had great views. The food was very good. Our experience was even better due to the attentive staff, particularly Thoa and Quynh. They were outstanding and couldnt do enough for us. We will definitely come back to this hotel if we are in Hanoi again.
Ludovica (9/5): -
Laura (8/5): Great stay - The room was sooo comfortable, an amazing, soft and very large bed, great shower pressure and nice view! Room service was very good and drinks at the bar were very well made. Noise cancellation was bad, could hear everything in the hallway and outside which was annoying as they had some kind of show on the street outside early one morning and when staff rang the bell for the neighbouring room we thought it was for us.
mie_198 (4/5): A truly disappointing experience at Melia Hanoi - I am a Melia Club member and last week came to use services at the hotel lobby. Despite there being available parking spaces, the security staff refused to let me park there and instead directed me to the car park on the 3rd floor, stating that the lobby area is reserved only for “very VIP guests.” This was quite surprising, as I was not aware that Melia Hanoi differentiates between customers in such a manner. Additionally, the route from the 3rd-floor car park to the lobby is unnecessarily complicated and inconvenient. After using the service, I raised this issue and was informed that with a bill of 500,000 VND, I would receive one parking voucher. This was yet another disappointment. If parking support cannot be fully provided, I can understand that it may be due to policy, but offering such minimal support feels insincere. The parking fee itself is not significant, but it reflects the overall service mindset. Having available parking but not allowing guests to use it, and then offering only one hour of support, gives the impression that guests are expected to leave quickly rather than enjoy their time. Overall, both the service and the way this situation was handled were extremely disappointing
sharn (10/5): -
prettybrowneyz (8/5): 5 ⭐️⭐️⭐️⭐️⭐️ Experience! - The hotel accommodation and staff were excellent. The 3rd floor bar”House of Barbaard “ was top notch. The bartender was able to accommodate a special request to play a song created for my husband for his 61st Birthday (3/28). The experience was epic for him. Also, the downstairs restaurant food was always fresh and delicious. There was something different to eat no matter what ethnicity you are. My experience with the 1st floor bar area and service was not so helpful both time visited . It would benefit your establishment if the staff in this section ( including the bartender) were a lot friendlier. Lastly, our check out experience was super easy thanks to nice young man name Tung Do. He’s a Gem!!! He was very friendly and the conversation we had felt natural and not force. This young man will make it far in this industry and could be very beneficial in training other members with regards to customer service. Sincerely The Golson Family ( Darren & Rita)
Alireza (10/5): -
Sugato Sen (10/5): -
clarkh0203 (10/5): Excellent location, buffet breakfast, and fitness center - Great location. On a quieter street which was welcome but also a short walk to more the bustling areas of Old Quarter with good eata and shopping. I particularly enjoyed the buffet breakfast at Mosaico and shoutout to Hieu for her excellent service! The hotel also had a well equipped fitness center, which I always look for in my travels.
Cheri (10/5): -
Barbara (10/5): -
d_ngh759 (10/5): First time in Ha Noi - Great stay at Melia Hanoi! The rooms were clean and comfortable, and the staff was super friendly. Big thanks to Tung Do for the awesome service really made my experience better. Would definitely stay again!
hassan (10/5): -
maryrosec384 (10/5): Helpful - Hai and Hang supervisors are very helpful.
Padma (10/5): Excellent Place to stay in Hanoi - The staff was extremely helpful in all ways proactively helping out with whatever questions I had Pretty much everything was good, so no complain. If I must mention something, then that would be- maybe the Night dining menu could be expanded a bit more to include sandwiches for a quick night snack.
Wah Eng (7/5): -