Arnoma Grand

Location: 99 Raichadamri Road, Pathumwan, Bangkok, Bangkok, 10330, Bangkok, TH

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Health club
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Sauna
• Designated smoking area
• Concierge service
• Steam room
• Elevator
• Fitness facilities
• ATM/banking
• Conference space
• Breakfast available (surcharge)
• Health club
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Limo or town car service available
• Full-service spa
• Wedding services
• Tours/ticket assistance
• Wheelchair accessible parking
• Free reception
• Free self parking
• Computer station
• Airport transportation - pickup (surcharge)
• Ballroom
• Banquet hall
• Covered parking
• Wheelchair-accessible van parking
• Handrails in stairways
• Well-lit path to entrance

Rooms Available

• Junior Suite, 1 King Bed, City View

  1 King Bed

  452-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Sofa bed, safe, and desk; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available, bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • No rollaway/extra beds
  • Soap
  • Bed sheets not available

• Deluxe Room, City View

  1 King Bed OR 2 Twin Beds

  366-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Accessible bathtub

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Smoking and Non-Smoking
  • Soap
  • Wheelchair-accessible bathroom vanity
  • Bathtub grab bar
  • Accessible bathtub
  • Wheelchair-width doorways
  • Bed sheets not available

• Superior Room, City View

  1 Double Bed OR 2 Twin Beds

  301-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Smoking and Non-Smoking
  • Soap
  • Bed sheets not available

• Suite, 2 Bedrooms, City View

  1 King Bed OR 2 Twin Beds

  871-sq-foot room with city views

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Smoking and Non-Smoking
  • Soap
  • Bed sheets not available

• Suite, 1 Bedroom, City View

  1 King Bed OR 2 Twin Beds

  570-sq-foot room with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Deep soaking bathtub
  • Smoking and Non-Smoking
  • Soap
  • Bed sheets not available

Guest Reviews

• Dr Nay (6/5): - Shops nearby
• Troy (8/5): - We had a 1 bedroom suite and it was quite spacious and nice to have an actual lounge to sit in with friends. Also 2 toilets so that was a bonus. The room had some age and could probably do with a refresh, otherwise suffice. In the middle of everything so a great location and would definitely recommend if you want to be near everything as well as access to the sky train to get around if you need to go further!
• Dr Nay (6/5): - Service need to be upgraded. Morning Buffet is so bad. Bath Room facilities need to be upgraded.
• Marco (6/5): - Great location for shopping.
• NorthStar31371813109 (10/5): One of the best for first time travellers - There are so many things I love about Arnoma. this my third or fourth time staying with Arnoma and the quality has always been amazing. The staff are always kind and friendly, and housekeeping is always so accommodative with extra requests, especially since this was my first time travelling without my parents and was quite clueless on many things but they were very patient with me and explained the options I had. I had written on the coaster for extra pillows and blanket for my friend but I forgot to put the quantity and when we returned to the room, they gave all 3 of us 2 extra pillows and a fleece blanket each! They are also very attentive. When they realise there were 3 of us in the room, they gave us extra water and toiletries. Even my picky friends were impressed!
• 910dannyc (8/5): BIG n Good location but… - Great location with very good room size. Easy accessibility to other major malls. The staffs are friendly and helpful during our stay and its a breeze to check in and out. Improvements needed for the furnitures and facilities which are slightly old. The lighting could be better if using white lights instead of the yellow ones that makes the whole place feeling more worn out. The power plugs access is poorly located and hard to reach location. Not very user friendly for current generation. The toilet is great with a big bathtub, but the plumbing have to improve especially the water mixer and the water heater which is always hard to control the hot water.
• michelecG9141UY (10/5): Great location, delicious food, relaxing ambience and friendly staff - Arnoma is in a great location and is opposite to Centralworld Mall. Lots of shopping! The room was clean and comfortable, breakfast was delicious and the hotel staff were friendly and most helpful. It is our first time there and we really enjoyed our stay. We were sad when we had to leave.
• S SARASWATHY (8/5): - We stay here 2nd time.really very convenient for shopping 🛍.but at room aircon water leaking and plug got spark a bit scary.breakfast is limited choice food tastes good friendly staff good service.
• Navigator29351364462 (10/5): Won't go wrong with Arnoma - Always my first choice when I travel to Bangkok. Polite and great hospitality from concierge to reception when I arrive at the hotel. Hotel is located at strategic location where shopping and food is easily reached. As shown in the photo uploaded, the room is clean and big enough for my family. Room rate is reasonable and affordable.
• John (10/5): - Outstanding staff!!! Excellent location!!! Highly recommend!!!
• John (10/5): - Highly recommend Arnoma hotel! Staff are outstanding hotel in excellent location. Hospitality is outstanding!!! *****
• SUBHADIP (4/5): Old property & less maintenance - Check-in experience was good but the room condition together with furniture (seems very old) were really horrible - location is one of the best in Bangkok - overall staying experience was bad
• Donna (2/5): - Location is good. The hotel was dirty smelt musky and mouldy staff were a bit rude. Bed was hard as a rock.
• Jin Han (6/5): A bit disappointing - Room very old condition, especially the toilet ,very hard to control the water temperatures with 2 taps, need to upgrades, had stay in this hotel for few times, very disappointing with the room condition
• Verified traveler (8/5): - Location was fantastic , so easily walkable to many places Only wish the bathroom has hand held shower and mixer Otherwise it would be perfect
• John (10/5): - Excellent hotel convenient location to many shopping areas. Outstanding staff!
• Abdul (4/5): - The hotel is very old and in the bad conditions. It dirty and smells.
• ffay005 (6/5): Time travel back to 1988 - I arrived at the hotel, walking from the airport train (a ten-minute walk away if you walk briskly), to find the grand lobby calm and peaceful, but very heavily scented with some room fragrance. Was the purpose of that to conceal something? Strange. But the friendly receptionist spoke good English and checked me in quickly. I got my room right away at 1.30 pm. My room on the 17th floor felt like travelling back in time to 1988 when the hotel first opened its doors. They might have painted a little here and there, and changed the flooring, but other than that, everything was still in its original condition, accompanied by a musty, damp odour. Nothing was broken and the room felt clean but definitely outdated. It was also rather small for the four stars that the hotel claims – three would be closer to the truth in 2025. The bed was a bit on the hard side but I slept well nevertheless. Needless to say, there were no sockets by the bed – who needed those in 1988? They had added two multi-sockets (US/UK/Europe) to the desk, but those had already become so loose that my laptop charger kept falling out of the socket. The room came with a desk, chair, armchair, luggage rack, fridge, safe, two 0.5 L water bottles replenished daily and A/C that did not cool down the room more than to 24 degrees. Wifi was easy to use, fast and reliable. I see many reviewers complaining about the wifi, but I had no problems with it. The bathroom was equally outdated, but came with a bathtub that filled quickly. The wall-mounted shower had excellent water pressure. No handheld shower available. Amenities included shampoo, shower gel and body lotion in single-use bottles, which I find a lot more hygienic than the wall-mounted containers some hotels choose to put on their walls to save money. Slippers were also provided. A buffet breakfast was served in the lobby restaurant from 6 to 10:30, the cost was 400 THB, but I did not try it. The restaurant also served lunch. The swimming pool (7 am to 7 pm) on the 4th floor was small, cold and uninviting. Do not choose this hotel if you want to enjoy a swim. The location is great for shopping (Centralworld and Gaysorn Centre next to the hotel) and for public transport (skytrain, water buses and the airport train all close by). I paid 76 EUR/night for what I consider a three-star hotel. Would I stay again? Probably not. There are better options close by that offer the same level of comfort for less money.
• Verified traveler (8/5): Enjoyable stay - We love to stay here. Had been staying many times. Will stay here again
• Eric (8/5): - great place
• John (10/5): - Most of the Hotel staff are outstanding!!! Best front desk staff Ms. Jinda Apiromkarn always pleasant and helpful. พนักงานโรงแรมส่วนใหญ่ยอดเยี่ยมมาก!!! พนักงานต้อนรับที่ดีที่สุด คุณจินดา อภิรมย์กาญจน์ เป็นคนน่ารักและช่วยเหลือดีเสมอ
• limk1 (8/5): A relaxing stay in Bangkok - Hotel staffs were hospitable and helpful. Room was average as it looked dated but still functional. Breakfast has limited food choices ie. mostly poultry types, hopefully more choices will be included such as sushi or seafoods. One of the main consideration for my family to choose this hotel was its location that is right in the middle of the bustling shopping area in Bangkok. It was super convenient to find many great foods and a lot of shopping just in this area. Overall a very relaxing staycation experience.
• Lorraine (10/5): - Good place to stay. Staffs are good.
• Pat (6/5): - Very old hotel with mouldy scent at levels. Even when you try to dry your clothes in the room, it dried with the musky smell. Facilities are really old. Usable of course, just the unbearable smell that would cause an allergy if you're very allergic to smell.
• Ramon (6/5): - I normally don't like to give bad reviews. But in this case i rather be honest. and maybe something can be done to help improve this hotel . Let me start with the room that was given to me ont the 4th floor. the conditions the smell in the hallways we're not pleasant.i had to request a different room and an upgrade was given. I was sent to the 19th floor room #1923
• Chee Ling (8/5): - Good location and mainly for business travelers. However some design like plug might not updated for international traveler ( no usb charger ) while I wanna lent from the reception and been informed no more which hotel might can consider this in future!
• Xiuhui (10/5): - The hotel’s location is excellent and made it very convenient to explore the surrounding area. The staff were friendly and helpful, and room service was prompt and satisfying. However, the hotel is definitely showing its age. While everything was clean and functional, some updates to the facilities would improve the overall experience. That said, the service and location were great, making it a decent choice for a comfortable stay.
• James (8/5): - Great hotel near to many malls and food. The hotel is old so furniture and fixtures were dated. A 70s vibe to the hotel. Love that the spa is within the hotel but hard to get spots. In future i would prebook massages on day 1!
• Donna (6/5): - Lobby was nice but rooms very very basic and need redecorated. The beds were like sleeping on bricks. I had to check it was an actual mattress under the sheets…lol. Excellent location across from CentralwOrld and staff were great but wouldn’t stay here again, even for one night.
• hjacque99 (8/5): Dec 2024 staycation - Airport pickup was smooth, clear instruction was communicated via email. All staff were friendly. We stayed 5D4N on this trip, on our 4th day, when we came back after 9pm, we were surprised our room was only 50% cleaned up. Bed was made up, beverages were replenished, trash was cleared but 1 cup was left in the bathroom sink & toiletries / towels were not replenished. Was kinda disappointed on our last night.
• pamonrat (8/5): - ok
• 919suzyx (10/5): The main point is the excellent service. The staff at the entrance is very helpful (like confirming Grab info). - This is my second stay at Arnoma Grand Hotel this year, and both times have been excellent. Especially the staff at the entrance and the front desk are extremely enthusiastic and helpful. They proactively help to confirm the Grab car information, which makes my arrival and departure much more convenient. The hotel's overall environment is also very pleasant, and the rooms are clean and comfortable. I would definitely recommend this hotel to others.
• gabyip (10/5): Great location in the middle of everything. - The location of the hotel is great! There’s Central World which is opposite and Big C next to the hotel! The BTS stations are some walking distance away and there’s food and massage everywhere! The traffic jam on the main road is a nightmare though but if you can walk, you have all the inconvenience near to you and need not rely on taxi/grab. The hotel looks quite “old school” from outside but the interior is modern. We are happy with the connecting room and late check out at 4pm. The shower need to improve really, the water is either too hot or too cold, I just can’t get it right 😂
• KHSim9 (6/5): Nothing But Location Only - Location is 5 stars , near CentralWorld /Pratunam area. Hotel lobby etc is about 4 stars. Our junior suite is 3 stars, toilet and amenities are poor.Faucets, sink, WC etc are so old.Shower room with plastic curtain is so small and I cant turn easily, instant hot water is inconsistent with hot and cold intermittently. Shampoo and shower gel are in small tubes and so hard to squeeze out and average quality. Room aircon is wall type and you can see the bulky conduit running on the wall. Internet is patchy and too slow for you to even access FB! Breakfast buffet is so limited in choices, unlike many other other Thai hotels. Coffee is brewed by pot and you have to pay if you want expresso machine coffee! They don't even serve Thai soup noodles for the buffet! Overall, the only thing good about this hotel ( as compared to so many Thai hotels I have stayed) is the location.
• Alfred (4/5): - The room takes you on a time travel back to the 70s. Furniture is old. Bathroom tiles, sink, shower curtain are in terrible shape. Hotel rooms need major reno or rebuild.
• Verified traveler (2/5): Do not stay here - One of the worst hotel that i have stayed in my entire life. The room is extremely dirty with many tiny cockroaches , very dusty and very smelly. Mushy and mouldy smell on the corridor and room from the carpet. Toilet is with high bathtubs without any shower hose , dangerous to get up and down. Brown shower curtain. Truly disgusting.
• Siew YIN (6/5): - Good location
• Peh (2/5): - Property is old and not maintained. Firstly, room was very rundown and had cobwebs at corners of the walls. There was also no proper power points for phone charging. The only available points were behind the curtains which were in assessable. Secondly, bed was extremely hard and uncomfortable. Thirdly, which is the worst and it is totally not acceptable as there were small cockroaches crawling around the room. We even managed to catch a few everyday and my husband has taken quite a few photos of them. We requested for room change but were rejected as they claimed they had no spare rooms. On our 3rd night we had no hot water to shower as their hot water system was spoiled. Only then they offered to change room for us. The room was slightly better than the previous. However bathtub was leaking. After a shower, the bathroom was flooded with water. This hotel is the most horrible accommodation that we had stayed before. Not to even mention, it is listed as a 4-star hotel. The stay gave us a very bad experience and an unforgettable one. We will never return.
• Wesley (8/5): - Very convenient location. Multiple malls and grocery working minutes of walk. Facilities are old but acceptable. Beds are firm shower is strong. Dimsum restaurant in hotel is 5 stars and good price to western standard.
• sfgiantfan2019 (8/5): Great Location! Facility not as new but all clean and function. Recommended! - Arnoma is at great location for shopping and public transportation, across from CentralWorld. Better competitive price than similar hotels. Facility not as brand new but all clean and function! Professional staff as well. Highly recommended.
• STEPHENCHIAKW (4/5): Too out of date facilties - Suggest that hotel ugrade the rooms with latest electrical n electronic points. Modernise the rooms,......... Too old fashion in many ways. Failed to recognise supporter who supported hotel over the years,...........................
• Verified traveler (2/5): Cockroach infested and haunted - The rooms smelled bad, and were infested with cockroaches! My first room (1224) felt haunted as the lights would work/not work for no reason, there were tapping noises on the table, the phone would ring randomly… and I finally asked for a change when I saw baby cockroaches. The 2nd room felt less creepy but had larger sized baby cockroaches.
• fischjapan (8/5): Good hotel situated next to the major shopping malls of Bangkok - Reservation has been done a few hours before check in. Personal very friendly, we got on time laundry service. Requested two communicating rooms for the family. Old furniture in the room, but still a quiet place, comfortable bed. We will come back.
• Melvyn (4/5): Awesome Location but Terrible Rooms - With such an awesome location, the operators really should modernise their rooms. Some of the rooms bring me back to the 80s. I was moved to a better renovated room which is really appreciated but the condition was not up to today's standard. They renovated only parts of the renovated room, and it was obvious. I love the location but i think i would skip this hotel for my next trip to bkk. Very disappointing indeed.
• 956jimmyl (10/5): Perfect for Shoppers, But Some Road Noise - I had a pleasant stay at this hotel. The place is very clean, and the staff were polite and friendly throughout my visit. Check-in was quick and efficient, making the start of my stay hassle-free. The location is excellent—right in the middle of the shopping belt and within walking distance to the subway and several neighboring shopping malls. It made getting around super convenient. The only downside was the occasional noise from vehicles since the hotel is situated next to a major road. However, it didn’t take away from the overall positive experience. Overall, I was pleased with the hotel and would consider staying again.
• goodga (10/5): Arnoma Grand hotel - Exceptional hotel with an outstanding staff!!! Would like to compliment front desk staff Chintana and Jindapron for their courteous and professional service! Arnoma Grand hotel is in excellent location near many shopping and dining locations and also very near BTS train station. Highly recommend! โรงแรมที่ยอดเยี่ยมพร้อมพนักงานที่โดดเด่น!!! ขอชื่นชมพนักงานต้อนรับ จินตนา และ จินดาพร สำหรับการบริการที่สุภาพและเป็นมืออาชีพของพวกเขา โรงแรมอโนมาแกรนด์ตั้งอยู่ในทำเลที่ยอดเยี่ยม
• John (10/5): - Excellent hotel highly recommend!
• charles (10/5): -
• Tony (10/5): - Excellent hotel. The staff offer a high level of service at all times. Good location as Big C is to the right and Central World across the road. Rooms suitable for my needs. There was only one visible / accessible power point.
• Vincent (10/5): - The building and facilities are bit old. But the room is spacious and services are great
• Royce (4/5): - Hotel have good location but very old and rundown. Shower need to climb into and stand on bathtub then climb out of bathtub again which is dangerous as bathtub is slippery. Shower head is very dirty full of mold and most of the hole are block by dirt. Wall tiles around shower area are also very dirty with mold. 3 pin Power socket are behind the curtain. Need to keep the curtain open in order to use the power socket. Carpet are dirty and dusty. Toothbrush and shaver are not provide. Small bottle shower gel and shampoo were only provided on day 1 & day 3. Not replenished on day 2. 2 bottle of water were provided on day 1 and day 3. Not replenished on day 2. Power socket beside the basin for electric shaver are broken with wire expose which is very dangerous.
• MohdI1387 (10/5): Five star service and hospitality - Great location right in the middle of several shopping malls and Hard Rock Cafe with the overhead walking path connecting places. Great service as well, we accidently left our car keys and went back to Malaysia. The hospitality team went to great length to courier it back to Malaysia despite facing technical and regulatory issues with the courier company. After repeated visits to the courier company, they got it sent, couldn't be possible without their five-star effort and kindness! Kudos for such a great hospitality!
• suami_intan (6/5): good location but old. - The location is perfect. Next to many malls, eatery etc. But it is very hard to book online transportation. Since the traffic is jammed all the time. If one looking for transport. Walk 10 minutes towards Novotel or Grand Hyatt. Much lighter traffic there. The hotel itself is pretty old and dated. Bathroom were not that clean. Breakfast so so. But the room prices were cheap. Conclusion: We paid low price but this hotel is old. Pool also not that clean.
• 460yiyuanp (8/5): Generally good experience - Generally a good experience. I am here for a business conference. The lobby managers are very friendly. The room has been cleaned each day. The omelet in breakfast is very delicious. Yet there is a smell on each floor. If the smell can be shaded in some way, it will be better.
• yahya (10/5): - Nice hotel with good location
• John (10/5): - Excellent hotel outstanding staff!!! Highly recommend!!!
• John (10/5): - Hotel very nice excellent location outstanding staff!!! Highly recommend!!!
• John (10/5): - Excellent hotel! Outstanding reception staff!!! Great location staff will help ensuring you have a nice stay helpful with directions!!! Highly recommend!!!
• Antonia (4/5): - Dirty shower curtain, broken shower drain metal cover and smelly room. This hotel should be a three star hotel and not four star.
• Vivek (6/5): Good location - Old hotel, no renovations done . Old worn out towels. Excellent location. Hope they can renovate the rooms and furniture.
• Jelisa MingRui (8/5): - The condition of the room assigned at the beginning was in very bad condition. First the TV was down so were the fridge and the two lights along the TV side. There were cockroaches along the trimmings near the ceiling. I called the night duty manager but no one came to fix the problems. The next day I went to talk to the receptionist and they changed my room straight away. The room was good. Overall, the location of this hotel is excellent. The service staff and polite and helpful.
• Max Kar Fei (6/5): - Whilst the hotel staffs are extremely friendly, it is the room that needs more attention. Rooms are very old. Had problems with electric sockets which are located beneath the table. The bathroom looks very old and it is quite dirty too. Door to the room has many scratches. Door bell doesn't work. There is a smell at the corridors. If one comes out from the lift at night, it looks scarily eerie. Overall experience, not too good.
• Lori (8/5): - Great location. Hotel itself felt dated, but it was clean and staff was welcoming.
• Kelly (6/5): - Overall for the price it was okay place to stay
• WOON HOW (6/5): - Near major mall n BTS
• John (10/5): - Excellent hotel great location walkable to many shopping areas! Arnoma hotel staff are all exceptional! Highly recommend!!!
• Seah (10/5): My stay - Everything is good except t the shower drainage has a bit choke think is due to the hair of many guests didn't clear away. Overall we have a pleasant stay
• John (10/5): - Excellent hotel excellent staff!
• delone (2/5): - I had roaches in my room. Turned the lights on and watched them run all over the place! At first glance it appears decent but once we got to the room it was a disaster! Run down old I bet it looked real good in the 80’s but it probably hasn’t been touched since.
• justin (2/5): - Had roaches in my room. I noticed second night in. I immediately left a rebooked at another hotel. Disgusting. They were near my suitcase which worries me.
• MYRNA (8/5): Enjoyable Stay except for the shower - Our stay was very pleasant. The service was great! The only problem was the shower. There was only a quarter of glass covering. The floor gets flooded after each shower no matter how careful you are.
• Soh (10/5): Nice hotel - Requested for high floor in the end still gave me low floor but overall hotel services are good and very convenient
• Josie (8/5): - Cosy room compared to our last stay last year where the room smells moldy. Towels provided a little damp. Staff friendly. The walls in the room were a little thin as we can hear the next door guests talking.
• Yoke Ling (4/5): - The hotel is in dire need of an upgrade and renovation as it’s quite run down and jaded. There was a dead cockroach in our bathroom when we checked in and it remained there for the few days we were there even though the housekeeping cleaned our room each day. The selection at the buffet breakfast was pretty limited with some items not replenished quick enough to meet demand. Also, ventilation in the cafe was poor probably from the bacon being fried in the cafe instead of inside the kitchen. As a result, the smell of fried food enveloped us from head to toe even after we left the cafe.
• Hendriks John (6/5): - Like: convenient location Dislike: no business centre, not even internet facilities
• Kwee Ling (6/5): - The room that was allocated was old and had an awful stench. After requesting for change. The new room had a nymph crawling around the table. Time for a total revamp.
• CHOO (2/5): - Very old building. Hotel & Room has stale smell - felt like want to move to another hotel the moment I stepped into the room. Water heater in shower very hard to adjust. My advice - don’t stay here.
• Fong (8/5): - This hotel is next to Big C and opposite Central World and walking distance to Platinum malls and Chit Lom BTS.
• Edmund (10/5): - Good location Friendly Room accepts
• shing yiu (8/5): - Most. Convenient location
• Tony (8/5): - This property is due for renovation!
• Tony (10/5): - Excellent place to stay and near all the shopping areas and transportation..
• John (10/5): - Excellent staff hotel Arnoma Nice hotel!!!
• Foong (10/5): - Strategic location with mega malls around the hotel
• John (10/5): - Excellent hotel highly recommend!!!
• Sian (4/5): - The room given did not match the photos advertised on the website, which is false advertisement. Our room was nothing like what was shown. The first room we were given had a cockroach crawling on the wall, staff switched rooms straight away but it wasn’t any better. The rooms are still old, it smelt horrible, bathroom had limescale and did not feel comfortable at all. The only good thing was the massage parlour in the hotel. And it was walkable distance to show and restaurants. And so lucky we were only staying there for a night. Definately would not recommend especially for the price paid.
• Li Shan (8/5): - Overall not bad for the price. But bed was very hard and able to hear noise from water pipe
• Poh Eng (4/5): - 1st booked a room for 4 nights - the room on 7th floor was in real bad shape. No toothbrush, need to go down to reception to request. Extended 1 more night. Insisted on changing room was given 18th floor the room was great BUT toilet door cannot close and the shower head were shattered. Besides the location NOTHING great about the hotel. Used to be my go to hotel in BKK. Sad to say I will never stay in this hotel anymore
• Yi Ling Elaine (2/5): - The room is in Horrible condition. This was my go to hotel whenever i visit BKK. However, it will be my last stay at this hotel
• Poh song (4/5): - The room condition very bad like never maintenance before , compare with network comments is different.
• Steven (6/5): - Need to refurbish Old and tear Power points need to relocate to more accessible area. One word “renovation “ needed I won’t go back if still these condition.
• Regina (2/5): - ‼️‼️⚠️⚠️⚠️⚠️⚠️ ‼️‼️ DO NOT BELEIVE THE RATINGS!!! The reception staff was RUDE not only to us, but also other guests. Our room wasn't ready on arrival @ 3pm, we had to wait 1 hour. The room WAS NOT cleaned properly - We found HAIR in our bed and bathroom. The beds feels like a wooden board. The carpets feel grimy and smell BAD. Everything is outdated and run down. The halls are dark and smell like mold. Walls are thin, we heard people next door ALL night. They begrudgingly gave us another room after kindly complaining, but this room wasn't any better. THANK GOODNESS we only paid for 1 night. We even paid for 2 breakfast buffets, but checked out as soon as we woke up and skipped breakfast because after reading some reviews, we decided it was the smarter and safest choice. Only saving grace was their location.
• Ng Leng (4/5): - Poor wifi
• John (10/5): - Excellent hotel nice hotel.
• John (10/5): - Excellent staff nice hotel.
• Tsun Wing (4/5): - I don’t like the condition in the room. Everything is so dusty.
• Fong (8/5): - The staff was very prompt in resolving an issue with our room toilet flush. 👍
• John (10/5): - Excellent!!!
• Wing Yip (10/5): - New and everything’s. In new condition 5 stars. Rating and easy
• James (10/5): - older property but staff was excellent

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