The Athenaeum Hotel & Residences
Location: 116 Piccadilly, London, gb
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
The Athenaeum, a 5-star hotel overlooking Green Park, offers elegant rooms with floor-to-ceiling windows and modern amenities like flat-screen TVs and complimentary WiFi.
Fine Dining Experience
Indulge in culinary delights at 116 at The Athenaeum, a contemporary British restaurant showcasing seasonal menus with the finest local ingredients, all served with impeccable service in chic surroundings.
Relaxing Spa Facilities
Unwind at the boutique spa with a range of rejuvenating treatments, a serene relaxation room, wet area, and a well-equipped fitness room, promising a tranquil escape in the heart of London.
Book now to experience luxury, fine dining, and relaxation at its best at The Athenaeum!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Public transport tickets
- Outdoor furniture
- Fruits
- Pet bowls
- Spa/wellness center services
- Steam room
- Beauty Services
- Pet basket
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Key card access
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Townhouse Room
The Townhouse rooms sleep a maximum of two guests in either a King bed or twin beds. 19 sq. m. Room Features: Mini Bar, Tea & Nespresso coffee making machine, Complimentary Wi-Fi, Air Conditioning, Iron and ironing board, safe, hairdryer, 110V and 240V plugs, LED flat-screen satellite TV, En Suite bathroom with power shower, Molton Brown Products, slippers & bathrobes. Small but perfectly formed, our Townhouse Rooms are tucked away in our Residences.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
-
Premium Double Room
1 King Bed OR 2 Twin Beds
280-sq-foot room with city views
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels, pay movies, DVD player
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Energy-saving switches
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Energy-saving switches
-
Luxury One Bedroom Apartment
1 King Bed and 1 Double Sofa Bed
592 sq feet
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels, pay movies, DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishware
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Washing machine, laptop-compatible safe, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Energy-saving switches
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- DVD player
- Washing machine
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Champagne service
- Soap
- Electrical adapters/chargers
- Baby bath
- Laptop-friendly workspace
- Energy-saving switches
-
Suite
1 King Bed
431-sq-foot room with city views
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels, pay movies, DVD player
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Visual fire alarm
- Energy-saving switches
-
Deluxe Double with Bay Window
Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Double or Twin Room
1 King Bed OR 2 Twin Beds
215 sq feet
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels, pay movies, DVD player
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Visual fire alarm
- Energy-saving switches
-
Superior Double or Twin Room (Townhouse)
1 Queen Bed OR 2 Twin Beds
215 sq feet
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels, pay movies, DVD player
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Energy-saving switches
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Energy-saving switches
-
Superior Double Room
1 Queen Bed OR 2 Twin Beds
205 sq feet
Layout - Living room and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels, pay movies, DVD player
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Energy-saving switches
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Energy-saving switches
-
Superior Room
Cozy yet luxurious, our Superior Rooms are ideal for short breaks or business travelers. Incorporating the best of British craftsmanship, a super-comfy Hypnos bed,with Egyptian cotton linen guarantees a great night’s sleep. Also, high-pressure showers and luxurious bathrooms.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
-
Deluxe Room
With Hypnos beds, Egyptian cotton linen, high-pressure showers and luxurious bathrooms. Space for baby cot. Deluxe rooms are located in the main hotel block as well as in our townhouses which are located at the back/side of the hotel.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
-
Room with Park View
With Hypnos beds, Egyptian cotton linen, high-pressure showers and luxurious bathrooms. Views of Green Park. Space for baby cot.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
-
One-Bedroom Apartment
The apartments are housed in a row of Edwardian town houses next to the hotel. Each one has its own private street entrance and all are linked to the hotel by a private hall. Individually decorated, the apartments are a mix of classic English and modern town-house styles, with a fully equipped kitchenette. There is a twice-daily maid service and guests staying in the apartments also have full use of all the amenities and services of the hotel. Some of the apartments have a queen-size sofa bed in the lounge and can accommodate up to 3 or 4 people sharing (at an additional cost). These apartments are available on request, subject to availability.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
-
Green Park Suite
This suite has a DVD player, air conditioning and bathrobe. Some of the suites are of a closed plan and others of an open plan. These one-bedroom suites provide floor-to-ceiling views over Green Park and a large seating area. Rich furnishings bring together the best of our heritage and British craftsmanship, while carefully curated British art captures the spirit of London. Bedrooms have luxuriant King beds topped with Hypnos mattresses, a pillow menu, soft bathrobes, slippers and access to our ‘stay individual’ menu with more luxuries available to order. Classic marble bathrooms incorporate spacious walk-in showers, heated towel rails and non-steam mirrors.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
Guest Reviews
- Carolyn (10/5): -
- Sarah (6/5): -
- Leslie-Anne (10/5): Clean beautiful hotel with friendly & helpful staff. Would recommend with small building caution. - Service was great, especially Daniel! Very helpful and offered great recommendations for nearby food. The rooms/halls/elevators were extremely small. Which is expected for the building, but quite a shock for a tourist. With that said, the hotel was lovely-very picturesque and clean!
- al-odaib (9/5): -
- Sharon Shapira (9/5): -
- graeme (9/5): Super friendly and efficient staff. Amanda, Matt and Pedro among others offered a lovely welcome - Great location and relatively quiet area. Easy access to public transport, parks and shops.
- Peasley (10/5): - Room was very good. No issues at all
- Niels (9/5): - Great stay overall, and special shout out to doorman Daniel who went above and beyond to make sure we had a nice stay. Would absolutely recommend !
- Stephen (10/5): Great location, great beds, give it a go - The bed was comfortable and the room was a good size. Great location and one of the most comfortable beds we've had in London. Had some confusion over using a POB voucher but the team sorted this out in a fast and professional manner and showed genuine care to fix this properly which we really appreciated.
- Matthew (9/5): -
- mithran (10/5): -
- Abdulrahman (9/5): -
- Maria (10/5): - Excellent stuff very polite very friendly very clean amazing breakfast excellent location
- Shirin (8/5): - Обслуживание на завтраке не соответствует классу отеля 5 звезд .
- Lorraine (8/5): see above - Everything other than breakfast. The breakfast room was in disarray. We first waited far too long to be greeted by a server. There was a large table (for 6 or 8) diagonally across from us which had been vacated before our arrival. It was covered with used dishes, etc. Throughout our approximately one hour in the breakfast room, that table stayed uncleared. I ordered porridge, which arrived without the garnishes specified on the menu. I asked two different staffers if I could please have some maple syrup. It never arrived. My wife ordered poached eggs and toast. The eggs came, but not the toast. By the time the toast arrived, the eggs had gone cold. I shared all this with the delightful and sympathetic server, who, I think, may have taken the porridge off the bill. Not sure, as I didn’t look at the bill. For a hotel of your standing, I think you’ll agree that this is unacceptable. That aside, we’ll be back. Overall, it was an extremely pleasant stay, and you have an extremely accommodating staff. Thank you and regards, Alan Handwerger
- Janine (9/5): -
- Florent (10/5): -
- Timothy (9/5): Wonderful anniversary stay. - Location ideal for Mayfair and West End.Staff extremely helpful and went above and beyond for our Golden Anniversary.
- Philip (10/5): A1 - Comfortable. Handy location . Good breakfast. Fair price. Matt and Amanda were particularly good. Absolutely nothing to complain about. Nothing
- Ionut Stefan (9/5): -
- Jill (8/5): Sadly we didn’t have enough time but great hotel in excellent location - Location and ambience, nice room Stayed there before so nice to be back Reception area was noisy late afternoon Bar shut early when we returned from the theatre
- Marina (10/5): Wonderful Hotel Experience - The hotel location is excellent — very central, yet still quiet and not too crowded. The rooms were spacious and very comfortable, which made our stay even more enjoyable. The breakfast was delicious, and we also really enjoyed the restaurant and bar. The staff were very friendly and welcoming throughout our stay. The only downside was that we stayed on the second floor, and on some mornings we could hear vehicles unloading deliveries outside.
- Deborah (9/5): -
- Boyd (10/5): -
- Maria Maha (10/5): Amazing - Todo! El hotel súper bonito súper cómodo tienes todo cerca y el personal es un amor Me gustó todo
- Natasha (7/5): Lovely designed rooms and great views - The room was large with great views and a nice bathroom with great water pressure. Pillows were flat so pretty uncomfortable sleep. The room was very cold as it constantly pumps in cold air and you can only activate the warm air when you are occupying the room. This meant arriving home after dinner to a freezing room :(
- Tina (10/5): Royal Garden Party accommodation - Everything. Faultless, with the most wonderful staff. Never stayed anywhere better! Our stay was faultless.
- June (10/5): -
- Andy (9/5): -
- Nina (8/5): -
- mohd alsada (10/5): -
- Colin (8/5): -
- Haifa (10/5): رائعه - الهدوء والتعاون من الموظفين والنظافة عجبني كل شي
- Jeff (10/5): Blown away by the exceptional way we were greeted as our cab pulled up to the property at first - and from then on. - Everything and, particularly, the service! Refreshing,
- Rachael (8/5): - The location was excellent. Room was clean, comfy bed, good service Checkout took a while, kept having to ask for more coffee and toilet paper
- Rosemary (10/5): -
- DAVID (10/5): Made very welcome, and felt vey relaxed. - Everything, especially the staff,and especially Amanda, a very helpful breath of fresh air. Nothing to dislike.
- Sheila (10/5): Lovely hotel, beautiful rooms, excellent service, in a perfect location. - The staff was exceptionally courteous and helpful. The room was spacious, beautiful, well-appointed; the breakfast was wonderful. Perfect location, near parks and museums, and in a lovely neighborhood for strolling.
- Laurie (10/5): Best hotel - Everything. The people were delightful
- Wheeler (10/5): -
- Seba (7/5): Comfortable - Beds are very comfortable. Special requests in the booking were not obeyed. Cleaning could be better.
- OLIVIER (9/5): -
- Joseph (9/5): -
- Naddia (9/5): Perfecta ubicación - Habitación espaciosa, ubicación perfecta para mi itinerario de trabajo, excelente servicio
- Andy (9/5): -
- Burcu (10/5): -
- Christina (9/5): - location and room
- Khaled Abdulrahman (10/5): -
- Daphne (5/5): Not a five star experience - - Friendly and helpful staff - location was decent in Mayfair - Room interior needs to be refreshed - the carpet was saggy and not taut, too many mirrors and dated design - Room was right outside the lift despite asking for a room far from the lift because I wanted a quiet room. Perhaps it was the room type I booked but the staff could have advised me on that - Housekeeping was poor - did not clear the plate with half-eaten snacks. I asked for more water but they gave me less. Did not replenish laundry bag in the wardrobe
- Julia (9/5): - Personalen var supertrevliga och hjälpsamma. Servicen, rummet & frukosten!
- Lisa (10/5): -
- Safia (10/5): -
- Meredith (10/5): Will be Truro g and recommending - Service, lovely room, excellent breakfast, location Nothing
- Isobelle (8/5): -
- Sarah (8/5): -
- Christian (10/5): PREIS LEISTUNG PERFEKT & MEGA LAGE ! - Bin schon seit 15 Jahren treuer Gast ! PERFEKTE LAGE !
- Alina (3/5): - I had a very disappointing experience with this hotel. One major issue is that they do not provide invoices for stays if you book through Booking.com. At the same time, Booking.com itself does not offer an option to issue proper invoices either. This creates serious problems for business travelers who require official documents for expense reporting. I spent two weeks going back and forth with the hotel, trying to resolve this issue and request the necessary paperwork, but my efforts were unsuccessful. The staff either ignored my messages or pretended not to understand the request. If you are traveling for business and need proper closing documents, I strongly recommend reconsidering staying here, as you may face the same frustrating situation.
- Clare (8/5): -
- Ryan (9/5): -
- Nour (9/5): It was very nice but I wasn’t comfortable in my sleep and the creaking of the floor was disturbing - Honestly the staff really was amazing! So kind and attentive , they deserve to be given credit for their hospitality The beds and pillows!!! Too soft
- Fakeih (10/5): - Beautifully designed. The staff is impeccable. I wished the rooms were soundproof, specifically the townhouses. I could hear footsteps and anyone walking past by.
- Alyaseen (10/5): -
- Dorel (10/5): -
- Telka (7/5): - Location was excellent & doormen were very friendly and welcoming Look & feel of the room was bit outdated
- Takayo (10/5): The staff is excellent and have great hospitality -
- Lucinda (10/5): A fantastic hotel - A really fantastic hotel with staff that go above and beyond. They made staying for our wedding a truly wonderful experience! Nothing!
- Trayler (9/5): -
- Saad (10/5): - ممتاز جداً و موقعه جميل
- Ester (10/5): -
- Alexandra (8/5): -
- Abeer (10/5): - الفندق جدًا جدًا راقي وجميل ومريح والموقع مميز امان عالي + بعد الساعة 10 لازم تكون معكم البطاقات عشان تقدرون تدخلون للاوتيل ما يدخله احد غير السكان الغرفة فيها شطاف وهذا شيء نادر في فنادق لندن ارجع له ان شاء الله بكل مره ازور لندن لا شيء
- Mohammed Mubarak (10/5): -
- Ahlam (10/5): -
- Ephraim (9/5): -
- Kristina (9/5): Great location and overall beautiful hotel. - Daily access to the spa facilities. Daily happy hour. On site meals. Coffee was very good. Friendly staff. Deluxe Bay Window room was spacious. Outdoor terrace seating for meals was a comfortable. My daughter and I stayed for 7 nights. The staff on the first half of the trip was much more helpful, friendlier and accommodating. It was a bit disappointing but it didn't change our high review for the hotel.
- Tamar (9/5): -
- Daniel (10/5): -
- Sara (8/5): -
- Julie (10/5): -
- Will (8/5): - Location and the staff were very nice, always my choice when in London.
- Mark (10/5): -
- Amélie (9/5): Can definitely recommend for a short city trip - Maximal effort from staff, great rooms Breakfast could be better. Always forgot our order and slow service
- Romaric kaga (9/5): - La convivialité de l’établissement , le personnel était au top est super compréhensible malgré la barrière de langue je vous le recommande à 100%
- Costas (10/5): -
- Helen (10/5): Great stay again. - Location and staff quiet room No view - but it was quiet!
- Fiona (7/5): Exceptional Service but not the hotel for us sadly - Location was superb. Staff we dealt with were good but the concierge service staff were exceptional. Thank you for returning my earpods and for sorting our late luggage collection out in such a friendly & caring way! I didn't like the residence rooms - were we in the basement. The ensuite was incredibly small. Walking outside to access the front desk was not great. The internal layout of the main hotel was a bit disorientating. Bar area felt quite oppressive. The service was 5star but the hotel premises were not in our view sadly as I so wanted to like this hotel.
- Desmidt (9/5): Super expérience - Super séjour, le personnel est très accueillant et aux petits soins. Les chambres sont confortables et l'hôtel est très bien placé. Nous recommandons fortement l'hôtel.
- Laura (9/5): -
- Joanne (5/5): Was good but not amazing, could be better - Comfortable beds, facilities, booked massage and facial which was lovely Breakfast in the morning was late, forgot tea strainer, pastries, salt, pepper and even though lovely cup of earl grey tea it was only enough for 1 cup Guys at door who should be opening the door were too busy chatting. Also, got woken in early hours by bottles going into bin, very loud
- Hakan (10/5): - Her yönüyle keyifli bir konaklamaydı. Teşekkürler.
- Eleni (9/5): - The rooms, location staff. That there is not a shower head telephone in the bathroom.
- Adedeji (9/5): -
- Reiss (9/5): -
- GEORGE (9/5): -
- GEORGE (9/5): -
- Prina (10/5): - The staff went out of their way to make our stay special. Nothing was too much trouble and they anticipated everythign we might need. Nothing
- NIAMH (9/5): Lovely relaxing break in a truely fantastic hotel - Breakfast was delicious. Very relaxed atmosphere throughout the whole hotel. Staff were very friendly and attentive.
- Richard (8/5): -
- Millie (10/5): - The staff!!
- Dean Sheriff (9/5): Perfect stay in London - Centrally located, extremely friendly staff with a great breakfast.
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