Citadines South Kensington London
Location: 35A Gloucester Rd, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Apartments in South Kensington
Elegant Living Spaces
Indulge in stylish apartments with flat-screen TVs, modern kitchens, and comfortable living areas. Some units even feature a dining area and chic furnishings for a touch of sophistication.
Fully Equipped Kitchens
Enjoy the convenience of fully equipped kitchens with an oven/hob, microwave, refrigerator, and dishwasher. Inclusive kitchen utensils make self-catering a breeze for a home-away-from-home experience.
Prime Location and Dining
Explore nearby attractions like the Natural History Museum and Hyde Park, with Gloucester Road Underground Station just minutes away. After a day of sightseeing, dine at the charming pub and restaurant right outside the property.
Book your stay at Citadines South Kensington for a memorable London experience.
Important Information
Please note that we accommodate pets for : 15£ /pet/day - Payment at your arrival
Weekly housekeeping is included.
For daily housekeeping, please contact the reception.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- Lower bathroom sink
- Emergency cord in bathroom
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Bulk dispenser for toiletries
Rooms Available
-
Studio
Each studio features a flat-screen TV, a direct-line phone, safe deposit box and complimentary high-speed internet connection. It offers a bathroom, a fully-equipped kitchen area complete with stove, microwave/grill and fridge. In the studio you have a choice of twin or double beds, which can accommodate up to two people.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One-Bedroom Apartment
Each duplex apartment with stairs has a double room and a double pull-out sofa bed in the living room to sleep a further 2 people.
There is a seating area, dining facilities, a flat-screen TV with satellite channels, a safety deposit box and complimentary high-speed internet.
The apartment also features a bathroom, and a fully-equipped kitchen area complete with stove, microwave/grill, fridge and dishwasher.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Studio
This apartment consists of a spacious living room and bedroom combined into one, a bathroom and a fully equipped kitchenette with stove, microwave/grill and fridge. It also includes a bed with a duvet to sleep up to two people, a flat-screen TV with satellite channels, a direct-line phone, safety deposit box and complimentary high-speed internet connection. Linen and towels are provided.
A sofa bed is available for a third guest but please note that extra beds cannot be provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Carlo (7/5): - Posizione Mobilio un po' rovinato, abbiamo appreso solo sul posto che non avrebbero rifatto la stanza
- Sergio (7/5): - Ubicación y servicio de recepción Poco equipamiento en las cocinas y falta de lavavajillas y paños de limpieza de la cocina y escurridor de platos
- Mohamed (9/5): Comfortable and practical stay in a great South Kensington location for exploring London. - Excellent location in a quiet and elegant area close to South Kensington Station, restaurants, and supermarkets. The room was spacious and very practical for a family stay, especially with the small kitchenette and laundry facilities. Housekeeping is provided only for longer stays, which may not suit everyone. Apart from that, the stay was comfortable overall.
- Catherine (9/5): - We were promised a breakfast voucher at Partridges but they said we weren't eligible. We paid a LOT for a few items there -- wish we had know that breakfast wasn't included after all in our cost.
- Andrea (8/5): Central location, clean and spacious accommodation - Location is perfect, you can take the Piccadilly or Circle lines to the city center. The neighbourhood is safe and family friendly, with cafes, grocery stores and little restaurants near by. Although breakfast was included, there is no restaurant at the hotel, you will get a voucher to go to the nearby grocery store and eat in your room.
- John (6/5): - Excellent location for the Royal Albert Hall Nothing
- Sri (9/5): - Very close to gloucester road and South Kensington underground stations
In a superb neighborhood and walking distance from harrods, Hyde park and central London districts
Deluxe suite was lovely and spacious for two, can even accommodate another person though we were only two Nothing specific
- abbigail (7/5): -
- Graham (9/5): A very pleasant stay in a comfortable apart-hotel. - Conveniently located, very comfortable room. We slept well. The breakfast, which you collect from a shop nearby, was tasty and good value. No complaints.
- Conor (8/5): -
- Tove (8/5): Bor gjerne her igjen - Sov utrolig godt Kunne vært litt bedre utvalg på frokosten
- Danielle (6/5): Great location, clean room just needs to revamp! - Location was amazing! A 5 minute walk from the tube and most museums 10-15 minute walk. The room was tired and needed a refurb. The layout of the apartment was inconvenient.
- Pedro (9/5): - Localização, staff, tamanho do quarto, comodidades Sofá cama podia ser um pouco melhor
- florence (8/5): Séjour agréable et hôtel bien situé - Emplacement
Personnel agréable Rien
- John (9/5): -
- Anthony (9/5): Good clean accommodation with great location for Royal Albert Hall and London museums. - Location
- Linda (3/5): I would avoid booking Citadines hotel at all costs. The Premier Inn we stayed at afterwards was so much nicer and a much - Clean Tatty; faulty shower that nearly scalded me. (My husband double-checked that I wasn’t misusing the controls - he couldn’t use it in the end either because it was so hot!); very low end decor- felt like my daughter’s student halls. Really surprised that it was so cheap looking. All in need of a complete makeover.
Also very disappointed with the customer service when we made a complaint about the faulty shower, see below:
"Following your comments, our Maintenance Manager inspected the water temperature and shower system in the room, and we can confirm that the temperature settings and operation were found to be within the normal working range."
The staff on the day did allow us to move room and were pleasant about it. The room they moved us to had twin beds instead of a double so that was disappointing too. £181 for the night seemed a ridiculous amount to pay for such a poor experience but the management have refused to take our comments seriously so we have not received any compensation. I definitely would not recommend Citadines.
- Nathan (9/5): A great hotel in a great part of London - Very close to Royal Albert Hall for a concert. Very secure, clean & easily accessible. Nothing
- Vagelis Sks (10/5): - Η τοποθεσία είναι υπέροχη. Έχει πολλά καταστήματα για πρωινό, δείπνο, μπυραρίες, μάρκετ κτλ και το μετρό 5 λεπτά με τα πόδια. Το προσωπικό ευγενικό και 24ώρη ρεσεψιόν. Το δωμάτιο καθαρό, το μπάνιο με ζεστό νερό πάντα έτοιμο άμεσα και με σωστή πίεση , μικρή κουζίνα με 2 εστίες για ζέσταμα φαγητού ( αν έχετε παιδί , μωρο κτλ βολεύει πολύ) και ψυγείο. Υπάρχει η δυνατότητα φύλαξης αποσκευών αν φτάσετε νωρίτερα απο το check in ή θέλετε να κάνετε βόλτες μετά το check out. Χρειάζεται πιο έντονο φώς στο δωμάτιο ή να ρυθμίζεται η φωτεινότητα καθώς απουσιάζει φωτιστικό πάνω στην οροφή και έχει μόνο περιμετρικά του δωματίου και ίσως κάποιοι να θέλουν λίγο φώς ακόμα.
- roberto (8/5): - Very close to the underground and particularly to Royal Albert hall ( choose this hotel for this reason)
The manager was very helpful with me at the check-in. Breakfast should be improved
- Stella (9/5): -
- Sean (10/5): Great location - Great location, close to royal albert hall and some great eateries.
Polite and welcoming staff
Complimentary hot drinks were great too. Nothing
- Сергей Генералов (9/5): - Очень хороший формат номера-студии. Есть небольшая кухня, где можно приготовить еду. Посуды и всего прочего - в избытке. Сам номер неплохой, хотя диван очень "уставший" и неплохо бы его заменить. Очень понравился завтрак, в наборе был бурек, круассан, сок, джем, кофе, всего этого вполне хватило для плотного завтрака. Персонал в магазине, где выдают завтрак, невероятно дружелюбен. Большое спасибо за их доброту. Почините пожалуйста кран в ванной! Сначала долго льется кипяток, которым я обжёг спину! Нужно очень очень долго сливать воду, пока дождешься приемлемой температуры воды. Регулировка крана не помогает никак, вообще, совсем. Не надо варить гостей!
- fehmican (6/5): Temizlik hariç iyidi - Konum ve Oda büyüklüğü iyidi Tesiste 6 geceden daha az konaklamalarda oda temizliği ve çarşaf değişimi yapılmadığını öğrendik. Temizlik istersek ekstra 25 pound gibi bir ödeme istendi. Bir otelin bu tarz bir uygulaması var ise bariz şekilde rezervasyon esnasında belirtilmeliydi. 15 aylık bebeğimiz ile hijyen konusunda zorlandık.
- Stephan (10/5): - The hotel was in a very nice location. Very close to bus and underground stops. The check-in and out was very quick. The bed was very comfortable, the sofa bed was OK. The room.was very calm despite located to the front of the hotel, but the windows been very good. We didn't use the kitchen but there was a fridge and mini dishwasher. The complementary coffee in the lobby was very good. Overall a perfect stay for a city break.
- Michel (9/5): - Emplacement Système de chauffage
- Graham (9/5): -
- Kathleen (8/5): - Parking available
- YAO (10/5): -
- Catherine (8/5): Convenient location for a short stay - Good location, nice neighbourhood, friendly staff, spacious room The room was a little dated/ tired looking. Breakfast was a grab and go offsite which. Whilst the items were of good quality this wasn’t highlighted when booking
- arantza (8/5): -
- Philip (8/5): Comfortable and convenient - Location
- Jackie (9/5): -
- Kirill (8/5): -
- Florina (9/5): Sejur confortabil, in cel mai cochet cartier al Londrei. - Locatia excelenta. Personalul ne-a fost de mare ajutor, raspunzand promt solicitarilor. Camera a fost confrom asteptarilor, linistita si confortabila. -
- jodi (10/5): Very relaxing stay - Location clean lovely staff
- vALENTINA (4/5): -
- STEFANO (6/5): NON VALE I SOLDI CHE SPENDI - L'Hotel è pochi minuti a piedi dalla Fermata Metro Gloucester Road. E' in una bella zona ed è molto silenzioso. Di notte anche le camere affacciata sulla strada principale sono silenziose Nella descrizione dell'Hotel non è affatto specificato che sebbene tu paghi la colazione, questa NON viene servita internamente ma acquistabile esternamente attraverso un voucher. Per cui devi uscire dalla struttura e poi tornare e mangiare nella Hall o nella camera. Inoltre se spendi 405 Sterline al giorno ti aspetti di ricevere almeno una English Breakfast e invece assolutamente no perchè puoi prendere solo brioche, marmellata, succo e yogurt. Il resto è a tuo pagamento. E' una situazione assurda. Gente che nella Hall mangia sui tavolini bassi e gira con caffè in mano. Le camere sono molto datate e inoltre NON vengono pulite se non dopo 6 giorni e se vuoi c'è un aspirapolvere lasciato in ogni corridoio per fare da te stesso. Pensate di avere i servizi di un 4 Stelle, pagate per i servizi di un 4 Stelle ma al MASSIMO sono 3. Lasciate perdere andate altrove
- Carlos (9/5): -
- Orto (5/5): Deludente - La posizione e la facciata del palazzo Stanze vecchie e trascurate, arredamento basico e rovinato. Colazione totalmente inadeguata.
Il servizio di colazione esterno all'hotel, è scomodo e non proporzionato al costo della camera. Scelta ridottissima di prodotti per la colazione e di livello basico, non da 4 stelle cone descritto su booking.com. La colazione viene fornita in un market e devi sederti su un triste tavolino sul marciapiede, se trovi posto. ASSURDO!
- Adam (5/5): -
- Robert (9/5): 4 nights. Close to tube. Easy access to downtown to see the sights. - Good location. Quiet Rooms. Efficient elevator. Friendly staff. Short tube ride from Paddington station which connects to Heathrow.
- Dawn (9/5): -
- Jon (8/5): Good - Good location and good value Breakfast was not acceptable, did not expect takeout snacks!
- Peeter (6/5): - asukoht oli ok, kui metrooga liikuda,
- de Haro (9/5): En muy buena zona y cómodo - Está en una zona inmejorable, llena de tiendas pintorescas, restaurantes y muy cerca del Kensington Gardens y Notting Hill. Las habitaciones son muy cómodas, el personal muy amable y el desayuno, aunque es take away, te lo dan en un supermercado gourmet cercano y es excelente. Lo puedes tomar en la terraza del supermercado, en el hotel o donde tú prefieras. También tienes en la recepción siempre agua, fruta y café. El baño de la habitación necesita una renovación, así como las puertas y ventanas. La ventana de madera estaba bastante deteriorada y nos costaba mucho abrirla.
- Peta (9/5): - Location
Size and equipment in the room
Facilities Nothing but beside light switch could be good
- christopher (4/5): Poor value - Room was clean and had facilities stated Poor value for a studio. Room way too small and cramped Only folding chair to sit on. No table to eat at. Many small irritations, key safe lost a number, fridge and room fan noisy. Windows sealed and badly designed and room stuffy. Ventilation controls clumsy. Shower leaked onto floor. Shower fitting about to drop off. Much better can be found in the area.
- Riccardo (4/5): Old and dirty property - The location is great, very close to Hyde park, museums and main shopping streets in South Kensington The property is old. The room was smelling a lot and was very stuffy. The bed was extremely noisy and would wake up the rest of the guests at every small movement. The staff was totally unhelpful and could come with any way of supporting. Definitely won’t stay here again
- Dutton (4/5): Disappointing for the price despite the great location. - The location. The decor is tired, some of it is cheap & badly designed. No bathroom cupboards, only 1 bedside table, no mirror in the bedroom and a faux leather bed settee in the lounge that was so worn & uncomfortable you couldn't sit on it. Needs to be thrown out.
- Mathieu (6/5): -
- Alice (10/5): -
- Nancy (8/5): Très agréable séjour - L’insonorisation, la location, la réactivité et la gentillesse du personnel Toutes les chambres ne se valent pas. Le personnel très serviable a fait de son mieux et a permis un changement. La chambre 200 n’a pas de vrai placard ce qui est peu pratique pour une semaine entière, idem petite douche.
- Karine (10/5): -
- ΑΝΝΑ (9/5): Pleasant stay - Ωραία τοποθεσία κοντά στο κέντρο του Λονδίνου και σε στάση μετρό. Προσφέρουν καφέ από μηχάνημα στο χώρο της reception. Ευγενικό προσωπικό. Ευρύχωρο δωμάτιο. Δε μου άρεσε το γεγονός πως για 4 διανυκτερεύσεις δεν υπήρξε room service ούτε μια φορά. Την τρίτη μέρα εγώ ρώτησα στη reception για καθαριότητα και για αποκομιδή απορριμμάτων περισσότερο, την οποία όπως με ενημέρωσαν έπρεπε να κάνω εγώ και να πετάξω τα σκουπίδια σε ειδικά διαμορφωμένο χώρο στον όροφο. Θα ήθελα κάποιος να μπει και να σκουπίσει, να ρίξει λίγη χλωρίνη στην τουαλέτα, να πάρει τα σκουπίδια κτλ
- Rakel (7/5): - Staðsetningin var góð stutt í metro, nóg af veitingastöðum í kring. Herbergin voru lítil, ekki eins og á myndinni. Svefnsófinn sem börnin sváfu á var ansi gamall sem ískraði í þegar einhver hreyfði sig.
- SARAH (10/5): Excellent location, clean and comfortable stay. - Very clean and excellent facilities in the room. Good proximity to green spaces and the tube. Nothing
- Gillian (10/5): Amazing place - The room had a fridge freezer. Free tea and coffee were provided. Lovely size of room. Beds were comfortable. TV was a good size. Wifi worked speedily. Staff were friendly and helpful. Being able to store luggage before and after check-in and check-out was helpful. Free coffee machine and seating area on the ground floor. Handy kitchenette with hob, kettle, fridfe and microwave. Shower worked well. Within easy walking distance of so many things. We loved it.
- Fernando (8/5): -
- Sawitree (8/5): -
- Lola (9/5): Estada Fantàstica, amabilitat, generositat i i un barri preciós -
- Lorenzini (9/5): -
- Hannah (9/5): Great value comfortable stay close to all the sites in South Kensington - Fantastic location close to Gloucester Road tube and with all local amenities on the doorstep. Super spacious apartment provided as a free upgrade, which was such a pleasant surprise. The team were so helpful and happily collected multiple deliveries for me. Plenty of towels, gorgeous products in the room, comfortable pillows and duvet. Would definitely stay again. Excellent value for the location. Nothing, everything met my expectations and more.
- Luke (8/5): -
- Joke (9/5): -
- Per (7/5): -
- empresa servicios (7/5): - .... ....
- Vikram Jayaram (10/5): Close to train station, value to money, big spacious room - Location was close to train station, spacious rooms. Kitchen facility available
- Iban (6/5): - La ubicación y la maquina de café y chocolate gratis Que no hubiera limpieza de habitaciones en cuatro días, teniendo en cuenta además que teníamos que desayunar en la habitación. Y el sofá cama era ruidoso.
- Diane (8/5): Convenient and comfortable, within a short stroll of cafes, underground station and Kensington - Great location, helpful staff at front desk, small but comfortable room. Pillows were less than comfy.
- Ivilina (10/5): -
- Helle (8/5): -
- SANDRINE (8/5): tres bel emplacement, moderne, copieux petit dej ! - l emplacement, le petit dej tres copieux et bon les chambres ne sont pas isolees l une de l autre (elle communiquent par la grande fenetre) : peu de privacy / lumiere et le bruit : dommage
- Belinda (10/5): -
- Fefa1974 (9/5): Genial!! - La ubicacion, el hecho de ser duplex ya q nos proporciono un poco mas de espacio. Habia una cafetera para uso de los huespedes en la entrada muy buena. El sofa cama que dormio mis hijas hacia algo de ruido.
- Vishruti (7/5): -
- Marcos (10/5): Recomendable - La situación y la habitación. Nada
- Mattia Casu (7/5): -
- Nicole (8/5): Affordable and comfortable stay - Easy to find and great facilities Nothing
- Anita (10/5): -
- Viktor (9/5): -
- Gregor (8/5): Fantastic place, would stay again. - Really nice property, well situated close to Underground (multiple lines), Royal Albert Hall, Natural History Museum, etc.
Staff were helpful and helped us upgrade due to my child being unwell. The sofa bed was really uncomfortable.
- Jean-Francois (9/5): Great London base - Great location. Relatively spacious for this kind of small room. Technically not a one bedroom since more of a open mezzanine level bedroom.
- Marion (10/5): Parfait pour un week-end à Londres - Super emplacement pour se balader, quartier cossu, jolis bâtiments
Bien desservi
Calme le soir, aucun bruit la nuit
Literie très confortable
- Paola (10/5): - Posizione straordinaria, tutto raggiungibile facilmente. Quartiere magnifico, camera silenziosissima, pulitissima e bella, letto comodo, macchinetta per caffe cappuccino nella hall disponibile, staff gentilissimo
- Alexandra (8/5): Good London hotel - Clean, safe, good location (near Hyde park, museums), friendly staff. Bit noisy (from outside and inside hotel), very little water pressure in shower.
- Carolyn Elise (7/5): Would stay again, convenient location. - The location is ideal if you like that part of town. The road isn‘t super busy therefore not too noisy either. The room/ apartment was good but could do with a refresh/ an eye for details. The apartment is good but missing a few details:
- hook for handtowel in kitchen missing
- dishwasher didn‘t wash items well enough,
- 2 bedside tables would be nice, light switches either side of bed and charging point would be useful.
- no plug for hairdryer in bathroom
- one window only, the mezzanine floor with the bedroom didn‘t hardly get any daylight at all.
- Lynn (8/5): Great find in a fantastic - Location
Felt safe as a solo female traveler
Comfortable clean room with everything needed for a short stay Nothing
- Beltrame (8/5): - Personnel à l'écoute, patient et compréhensif. Le logement était propre pratique, tout était prévu y compris éponge produit vaisselle et torchon à 5 min à pieds du métro et dans un quartier très calme et safe, à 10 min du musée d'histoire naturelle, l'établissement aurait peut être besoin d'un rafraîchissement mais ce n'est pas l'essentiel pour moi.
- Barbara (8/5): -
- Soozi(Suzanne) (10/5): -
- Fabiana (10/5): -
- Lars Backe (10/5): -
- Marta (9/5): - La ubicación y el espacio del apartamento. La relación calidad precio muy buena. La zona muy tranquila y cerca del centro, muy buen conunicada. El sofá cama es apto para que duerman niños pero para adultos el colchón es muy fino.
- Andrzej (10/5): -
- Lauriine (8/5): Bon hôtel - Boissons chaudes gratuites tout la journée, cuisine bien équipée ainsi que literie confortable Établissement bruyant ( Clim? Ballon d’eau chaude? ), nous avons pas détecté ce qui était réellement le bruit mais était gênant la nuit.
- Naranont (7/5): Good location, but be sure to lock the luggage when not in the room - Location The reception said no cleaning during the stay. But on our 2nd day, there was someone enter to our room; seen from moving luggages, moving stuff. But no cleaning, no changing towel at all!!!!!
- Anna (7/5): -
- claravO278XJ (10/5): Great experience - I had a fantastic stay at Citadines South Kensington London. From the moment I arrived, the service was outstanding. A special mention goes to Ethan at reception, who was incredibly welcoming, professional, and always ready to help with anything I needed. He really made the experience feel personal and smooth.
The hotel itself was clean, comfortable, and perfectly located for exploring London. The room was well-equipped and maintained to a high standard, making it feel like a home away from home.
I was so impressed with the overall service and hospitality that I happily gave £650 to the team as a gesture of appreciation—they truly deserve it for their hard work and dedication.
I would highly recommend this hotel to anyone visiting London and will definitely be returning!
- Sally (8/5): Comfortable, clean, friendly, great location. - Location and friendly staff. Great facilities. Nothing.
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