Hotel Okura Amsterdam
Location: Ferdinand Bolstraat 333, Amsterdam, 1072 LH, Amsterdam, NL
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Indulge in a luxurious escape at Hotel Okura Amsterdam, where elegance meets exceptional service.
Spa and Wellness Retreat
Unwind in our serene spa, featuring a range of massages, body treatments, and facials designed to rejuvenate your spirit. Delight in the indoor pool, hot tub, and sauna—perfect for relaxation after a day of exploration.
Exquisite Dining Options
Savor international cuisine at Ciel Bleu Restaurant or enjoy 24-hour room service. With 4 restaurants and 2 stylish bars/lounges, you’ll find the perfect spot to unwind with a refreshing drink.
Unmatched Convenience
Stay connected with complimentary Wi-Fi and enjoy seamless access to nearby attractions through our convenient area shuttle service. With ample meeting space and business facilities, we cater to both leisure and corporate travelers.
Experience the ultimate in comfort and sophistication; don’t miss your chance to book your stay today!
Important Information
- Up to 2 children 11 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Proposal/romance packages available
- Express check-out
- Area shuttle (surcharge)
- Electric car charging station
- Comprehensive recycling policy
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Conference space
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Area shuttle (surcharge)
- 24-hour business center
- Conference center
- Turkish bath/Hammam
- Self parking (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Electric car charging station
- Couples/private dining
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Reception hall
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Renewable energy source - solar
- Renewable energy source - geothermal
- Eco-friendly cleaning products used
- Japanese garden
- Bicycle parking available
- Vegetarian breakfast available
- Humane animal treatment
- Locally-owned & organized tours & activities
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Water-efficient showers only
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
The Okura Apartment
1 King Bed
1130-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and dining table
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Superior Room
1 Queen Bed
301 sq feet
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Wheelchair-width doorways
- Desk chair
- Energy-saving switches
-
Superior View Junior Suite
1 King Bed
301-sq-foot room with city views
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Superior View Room
1 Queen Bed
301-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Presidential Suite
1 King Bed
1615-sq-foot room with city views
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and dining table
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Executive Junior Suite
1 King Bed
570 sq feet
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Superior Junior Suite
1 King Bed
463 sq feet
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Executive Twin Room
2 Twin Beds
431 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Royal Suite
1 King Bed
969-sq-foot room with city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Panorama Twin Room
2 Twin Beds
431-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Corner Suite
1 King Bed
646-sq-foot room with canal views
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Family Room (adjoining rooms, 4 persons)
2 Queen Beds
646 sq feet
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Executive King Room
1 King Bed
355 sq feet
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Panorama King Room
1 King Bed
441-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
-
Panorama Junior Suite
1 King Bed
560-sq-foot room with city views
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- LED light bulbs
- Desk chair
- Energy-saving switches
Guest Reviews
- LynneM192 (10/5): A great experience - We had a great stay at the Okura! The hospitality was truly exceptional. Nico (Nicolas)at the Camelia really made us feel at home and had great suggestions for our trip.Nigel and Caroline et al at the the concierge desk were very helpful. Please tell Nigel that we did make it to the restaurant near the museum. Just perfect! We really enjoyed Captain Mikes canal tour. All of the staff went out of their way to be helpful. The staff goes above and beyond to make for a great trip. And….the amenities at the hotel were really appreciated- sauna, large pool and gym were so nice to have after a day of sightseeing! And…yes, the food at the hotel - especially the breakfasts and the treats in the panorama lounge. Thanks ! Lynne and Dennis Miller The Okura is an oasis of calm
- Paradise39842525923 (10/5): It was A M A Z I N G - The service provided to us was extra ordinary. Started with warm welcome from Ashraf at the door to lovely check in by Aicha and Ezra. Were very attentive. Same for check out with Rochanie. Big thanks also to Roxana who prepared the room perfectly. If you seek feeling cared for and at home - this is the place to stay!
- Trek402026 (10/5): Luxury service at the highest level - Great care is given to all guests. When I arrived the front desk checked me in immediately and when I requested help with a dinner reservation pre-arrival they arranged a spot for me at the Yamazato Restaurant, a Michelin 1 star. While it was listed as full they double checked the waitlist and found a cancellation that evening. Amazing service, the 23rd floor bar staff was fabulous. The restaurant was top marks. Wine, food and service was on par with what I expected. The manager who I remember from 8 years ago checked w/me halfway through service, he noticed I loved the sashimi and brought me another piece of Chutoro, tasted fabulous , the dinner was delicious. Sommelier was amazing w/wine selection for the evening. They upgraded my room as I was a leaders club member to a beautiful corner room. I also needed to find a pharmacy last minute and Rochelle at the front deck was very helpful in locating one for me. Just wonderful service all around. Great job team! Im really looking forward to coming again.
- mixedhappy_family5 (10/5): A++++ for food, staff, design. - We stayed at Hotel Okura Amsterdam from Tuesday to Saturday and had the most beautifully relaxed experience. From the moment we arrived, everything felt effortless and welcoming. The food was excellent throughout our stay. We dined at both restaurants and were truly impressed by the quality, presentation, and flavour. Every meal felt special. We also spent time at the top-floor bar, where the views are absolutely stunning. The scenery alone is worth the visit, but the cocktails made it even better — perfectly crafted and thoughtfully chosen by the incredibly talented bar staff. What truly sets this hotel apart is the service. Every single member of staff was exceptional — from the doormen and receptionists to the breakfast team, bar staff, cleaners, porters, and restaurant staff. Everyone was warm, professional, and genuinely attentive. It’s rare to experience such consistently high standards across the board. The spa was another highlight. The atmosphere was calm and luxurious, and the team there were wonderful. I had a facial with Sarah, who was fantastic — professional, skilled, and so relaxing. Mya at the spa reception was incredibly welcoming and helpful, making the whole experience seamless from start to finish. It’s definitely a place we would return to without hesitation. It’s perfect for a relaxing getaway, and it’s lovely to see that children are also welcome, making it suitable for families too. A truly exceptional stay from beginning to end.
- godelieve (10/5): Our first stay at Hotel Okura - We recently stayed for two nights at Hotel Okura and had a very pleasant experience. One detail we especially appreciated was how quiet the elevators were — it made a noticeable difference in the overall calm atmosphere of the hotel. Our junior suite was comfortable and well-appointed, with a very good bed and pillows that ensured restful nights. The housekeeping team was attentive and thorough, and we consistently found the room in excellent condition. Overall, the personnel were exceptionally friendly, welcoming, and attentive throughout our stay. We also enjoyed spending time at the bar. Thank you for a comfortable and relaxing stay — we would be happy to return.
- renetI7767WP (10/5): The okura experience - During our stay at Hotel Okura Amsterdam, we had a truly wonderful experience. From the moment we arrived until our departure, everything was impeccably arranged and thoughtfully taken care of. A very special thank you goes to Concierge Nigel Winklaar, whose exceptional attention and professionalism made our stay effortless and memorable. From our room and overall service to the spa, dinner, and breakfast — every detail was perfectly coordinated. The level of personal care, warmth, and precision we experienced is rare. This stay was not only comfortable, but genuinely special. Thank you for an outstanding experience. We look forward to returning.
- Jimski1 (10/5): An Icon - I used to stay here. When I checked in today I ask the receptionist when the last time it was that I stayed here and she told me 2020. It hasn't changed. Thank God. This is an amazing hotel that is one of the best in the world without knowing it. It has amazingly comfy beds and a fantastic spa and michelin star restaurants. Amazing staff. Stunning roof top bar with legendary barmen who have been there for years. I travel a lot and stay in good places but Okura Amsterdam is hard to beat. There's just nothing wrong.
- virenk2026 (10/5): AMAZING!!!! - Okura Amsterdam is amazing. The staff if just awesome. Especially Lynmar! Please ask for him, he will make sure all your needs are met. 100 Star experience.
- GoPlaces635455 (10/5): Another phenomenal stay at the Hotel Okura Amsterdam! - Another phenomenal stay at the Hotel Okura Amsterdam for our family! Every part of our experience: the most hospitable and gracious staff, the beautiful serene decor, the wellness amenities and room comforts, we now have a hard time staying anywhere else. We live in Amsterdam and have stayed at the Okura a few times when we need a winter staycation. The whole experience makes it such a special and restorative treat for our family! The staff is so sweet to our kids as well. As a bonus, it was by far the best breakfast buffet we've enjoyed! Thank you Okura! We will be back!
- winos60 (10/5): Nice hotel in quieter part of Amsterdam - Stayed at the Okura Hotel for 4 days after leaving the very ordinary city of Brussels a day early to get to Amsterdam. The hotel is in the "Pipe" district of Amsterdam with bus and metro transport nearby, tram 12 stops near the hotel and the art musuems are less than 10mins away. Hotel is fairly old ( built in 1971) but the public areas are nicely furnished with a choice of 4 restaurants and a top floor bar. We had a junior suite which was spacious and had veiws of the business district and towards the central area of Amsterdam. Room could be probably do with a bit of an update but it was fine. There's plenty of options to eat along the main street from the hotel including an excellent Italian restaurant called Insieme and a great ramen place. Service was excellent throught the hotel especially the front desk and female concierge. Pool was very good, breakfasts were fine typical hotel offerings nothing out of the ordinary. All up a great hotel out of the craziness of central Amsterdam, also close to the airport for 50 euros good value in a taxi.
- 437lg (10/5): Great family hotel. - Great family friendly hotel despite corporate appearance. Well equipped with everything we needed for a toddler including in restaurants and staff were welcoming. Exec Junior suite was bright and spacious, with good canal view.
- Crustyliverlips (4/5): Devisive behaviour by reception - Stayed here for 2 nights because our flights had been cancelled due to heavy snow and our tour operator arranged a 2 night stay on a B & B basis. The room was excellent, large, comfy, great bathroom , windows on 2 aspects . Breakfast was ok - the a la carte items looked well cooked however I did not order any myself . On day 2 of our stay there was no organise juice and despite asking it took an age for it to be refilled, choice was good but then I’d expect it to be gold plated for €38pp Unfortunately what has driven this 2* review was the despicable devisive behaviour of reception when they invited some of our 80 strong party to a free dinner in t(e restaurant and told the this was being paid for by the tour operator. We enquired at reception whether we could partake in the free meal to be told no as all sittings were full. Why were some of our party invited ( if like you say the tour operator was paying ) and not all ? As this didn’t ring true I rang the tour operator who confirmed this meal was NOT being paid for by them . Yet when I raised this with Reception on checkout they were still adamant the tour operator was paying . Quite frankly it was appalling to ask some of the group and leave others to fend for themselves . The weather was bad and in the end we did not venture out as the pavements were treacherous so we missed out on eating that evening when others in the group enjoyed a 3 course meal - how is that just and fair ??? Despite the hotel being warm and comfortable this issue has left a nasty taste and I would be reluctant to visit again
- B2409SPlaurentg (10/5): An unforgettable experience - Our stay at this exceptional 5-star hotel was nothing short of magical, thanks to the impeccable service from every member of the staff—whether at breakfast, with thoughtful personalized touches in our room, or throughout our stay. A special applause to the pastry team for their stunning and original chocolate creations, and to the joyful Christmas brunch that made the holiday sparkle. The serene and luxurious spa added the perfect touch of relaxation to our experience. Dining at the Michelin-starred Yamazato was a highlight, with flawless service and a menu of extraordinary quality. This is the perfect place to celebrate Christmas or any special occasion in style and elegance—highly recommended for an unforgettable experience!
- yoshida_euro (4/5): ３回目での残念 - とても好きなホテルで３回目の滞在でしたが、残念ながら仏の顔も２度までかＷ？ いつもと同じフライトでアムス到着、午後１時半にホテル到着、いつもはすぐにルームをいただけるのですが、ダメ。これはルールですから是非も無し。定刻過ぎの 15:05 に受付行っても、まだ部屋はないという。なにか問題あるのですか？ときいたら、 I do not know, it's probably very busy. 英語が母国語ではないのでしょうがちょっと・・・少々むっときましたが、せっかくの妻とのアムスでのショートブレークを壊したくないのでぐっと我慢、レストランで飲んでいるから電話くださいと依頼。 ４時前にようやく人がバーにキーをもってきました。なにかどや顔なんですよね。この間、ひとことも apologise はありませんでしたし、バーの飲み代ぐらい出せよと思いましたＷ。 お部屋とかファシリティーは変わらず素晴らしいですが、一人42 Euro の朝食の品質落ちてました。ポテトが固い、シャンペン有料になってた（以前無料だったと記憶しますが、間違っているかもしれません）、エスプレッソが薄い。 Serre (レストラン) のスタッフは教育されていないようで、まったく客と目を合わせようとしません、むしろ避けているふう。多数のお客さんが仕方ないので手をあげて呼んでいました（欧州では本来ご法度マナーです）。掃除、ティッシュの箱が空なのにrefill が無く、電話の必要がありました（すぐに２箱もってきてくれましたがね）。床に置いたタオルの一部そのままかけなおしもありました。 お部屋、ファシリティーや窓からのながめは素晴らしいです。休暇中に素敵なおもてなしに浸りたい、という方には、ちょっとぶーかもしれません、無論主観的な私見ですし、たまたまかもしれません、過去２回はサービスは素晴らしかったです。
- Tourist15413826242 (2/5): "Omotenashi" is a lie: Hygiene failures, lost orders, and management that clocks out. - Rating: 1/5 "Omotenashi" is a lie: Hygiene failures, lost orders, and management that clocks out. I have been a loyal guest, treating the Okura as a "home away from home." But after three recent grave incidents, it is clear that the legendary Japanese hospitality they claim is nothing but a marketing gimmick. The reality is declining standards, gross negligence, and arrogance. 1. The "Omotenashi" Illusion True Omotenashi is about anticipating needs. At Okura Amsterdam, they cannot even fulfill basic requests. • The Lost Order: On Saturday afternoon, I placed a breakfast card for the next morning with specific instructions and a €10 tip attached to ensure smooth service. I even made personal arrangements with a staff member regarding the order. • The Reality: The next morning, I called the Front Desk to expedite the delivery. They called me back to inform me that Room Service had no outstanding order for me. My card—and the instructions—were lost. Had I not called proactively, I would have received nothing. • The "Panic" Recovery: I gave the order again to the Front Desk, who assured me it would arrive ASAP. When the rushed order finally arrived, it was insulting. No toast. No sugar. No napkin. And when I tried to eat my eggs, the salt shaker was completely empty. • This proves absolutely no quality control took place. They just threw a tray together and sent it up. 2. Hygiene & Safety Risks This is not just about bad service; it is about food safety. • November Stay: I found a black hair embedded in the Nutella jar at breakfast. (Photo attached). • October Stay: A privacy breach where room service presented me a bill with another guest's signature, coupled with unkempt, unprofessional staff. 3. The Ultimate Disrespect: The Silence High prices might buy you a nice room, but the true test of 5-star luxury isn't the thread count of bedsheets—it's how they handle a crisis. The Okura Amsterdam failed this test miserably. • I filed a formal verbal complaint with the Front Desk on Sunday morning at 11:00 AM regarding the breakfast disaster. • I waited in my room for the rest of the day. Silence. • I was ignored for over 30 hours. One of the managers only reached out on Monday evening. In the email I received, he admitted that he only received my complaint on Monday afternoon. It was painfully obvious that management was too busy enjoying their weekend off to be disturbed by a paying guest. They prioritized their personal time over resolving a guest crisis. That isn't "Omotenashi"—that is 9-to-5 clock-watching.
- MikaelandRosalina (10/5): Great experience - A fantastic oasis for a getaway. We had a wonderful time with a great room, friendly staff and excellent facilities. Worth mentioning the amazing Kim at the front office who offered us a lounge access while waiting for our room to be ready - Service straight from the heart!
- sunnyl643 (10/5): Amazing Hotel Okura - This hotel made my travel. If we didn't have this hotel we would have not that good trave experience in December 2025. I booked this hotel because I wanted to enjoy the Japanese food during my trip. It was started by warm welcome by taking care of my suitcases by front door hotel employees. That was a nice and gentle starting of this hotel. I wanted to have the hot soup before head out for daily trips. The breakfast in La Camelia (not sure if correct spelling) was excellent. I had a breakfast here 3 times while my 5 days staying. The menu wasn't changed daily but still it was so good. The hot miso soup with noodle soothed my family before confronted the cold weather in Amsterdam. I was colder than expected since we were from California. The room was spacious. The hotel receptionist gave us the nice room with a amazing view. Just seating in a bed and enjoying the view was a great pleasure. I am Asian. I love to start a day with a hot water. Most of hotels doesn't provide it. Hotel Okura provides 3 big bottles of water every day for free and there is a Nespresso machine in a room which makes possible enjoy every hot water for me. There is an umbrella ready too. The bed sheet quality was great, and the bathroom amenities were great, nice and neat marble floor and Occidental products of soap, shampoos and conditioner. The shower booth was clean and nice too. The temperature was working so well, and we could enjoy a warm room temperature during the cold winter weather in Amsterdam. The distance from most city's attractions is near. All employees are so kind and nice. They always smile and tried to help for what I needed. The room cleaning ladies did a good job too. The most amazing thing of this hotel is definitely a food. All restaurants' food were amazing. You need to book in advance. I think wherever I travel in future, I will check if the city has the hotel Okura now. Thank you for your greatness.
- Adventure13136502798 (10/5): Wonderful Birthday Stay - We had a wonderful experience staying at this hotel for my birthday from start till finish. We were greeted at the door by Amit who was very friendly and helpful he also helped to bring our luggage to our room. At front desk We were checked in by Aicha. She was so lovely and made us feel very welcome. You definitely get a homely feeling at this hotel. We stayed on the 22nd floor and the view was spectacular there were even binoculars. Our room was very nice and the beds were very comfortable. There was a pillow menu too which was a nice touch. They definitely pay attention to detail in this hotel. Kie from front desk made me a beautiful handwritten card wishing me a happy birthday with some tasty chocolates. You get use of the lounge too in some room categories which was a really nice extra again with beautiful views. Definitely recommend this option. Nice snacks and drinks. Again very friendly helpful staff. We didn't get to use the pool etc but did take a look. Will definitely use next time. We were feeling so comfortable at the hotel we decided to cancel our reservation at a restaurant outside and dine in the hotel at the Serre restaurant. On our way we were greeted by Mazen the door man who was very friendly. We chose the set meal option. Which was a vegetarian option or meat option. It tasted very good and we were happy we had decided to eat there. We woke up to a beautiful sunrise. Breakfast was very nice. A great selection of options . I really enjoyed the Japanese breakfast too. Service was again perfect and I really enjoyed talking with Nico, a really nice guy. Aicha and Mile checked us out . We had a nice conversation with them before leaving. We didn’t want to leave but we will definitely stay again and would highly recommended this hotel. Service is excellent they definitely know how to make their guests feel at home.
- joysE2885IP (10/5): Wonderful top class hotel. Amazing Staff, amazing atmosphere from the minute you walk in. - Best hotel in Amsterdam by far staff were amazing. We were checked in by Aisha who was cheerful, friendly, polite and extremely professional. Nothing was too much trouble. Our room was clean and had everything you need. Incredible view across Amsterdam. Food was amazing. Dining was first class experience. There's nothing I can say bad about this place. I will definitely be staying here again and would recommend five star plus. Staying here was amazing.
- Trail521399 (4/5): Good overall but disappointing treatment of Leaders Club members - I already stayed at the Okura Hotel (a Leading Hotel of the World) 4 times in the past 6 months. It is definitely a nice and comfortable hotel with a great wellness center (gym, swimming pool, sauna). Restaurants are very good but overpriced. Issue is mainly at the front desk, especially on how Leaders Club members are treated. In every single reservation so far, I had a problem: mistake in the room category, no upgrade in most cases (even though in one of the instances it was guaranteed and paid for through my membership), and when they upgrade they just put you in the same room category but in a higher floor, no late check-out (today’s reservation) while all these are among the Benefits of Leaders Club members. Service is ok but not at the standard of this type of hotel (for example, cleaning crew forgetting the night service, restaurant team forgetting that breakfast was included in the rate, etc). Fortunately, the hotel over all quality somewhat compensates for the issues with the treatment of Club members. But if you are a Leaders Club Member, don’t expect the level of attention that you often get in other affiliated hotels. The Okura applies the benefits its own way…. Such a pity!
- marianjY3960JP (10/5): Awesome! - A beautiful hotel with a great location! The service was excellent! We were able to walk to many places and it’s also close to a tram stop for destinations farther away! We will definitely recommend to our friends and family!
- Departure15792 (10/5): Best & most accomodating hotel-The Okura is a superb place to stay when in Amsterdam. - Louis @ the Front Desk & Nico at La Camelia showed excellent customer service to us. Also a shout out to Techinical & housekeeping.
- michelledB8381FB (10/5): Second time is a CHARM!! - An overnight stay was a surprise birthday gift to my daughter. The hospitality was superb! Every one was so friendly and willing to help. I want to give a special thank you to Klaudia (concierge). She was very accommodating. This was my second visit to the Okura. I shall return very soon. Kind regards, Michelle David
- Jet320767 (10/5): Anniversary Escape: 10/10 - Amazing experience from start to end. Came to celebrate my anniversary with my partner and the room service staff prepared a sweet surprise. Thank you to Rafa and his team for the extra effort in making the night special. Front desk staff Mile and Aicha were gracious and welcoming. Had a memorable dinner at Yamazato (thank you Nicholas for the recommendations), and a delicious breakfast at Le Camelia. Thank you to Film, Julia, and Vanessa for accommodating my dietary concerns and the service. It really capped off this great experience. 10/10 would recommend!
- AmyHG81 (10/5): Great Hotel - Stayed at this hotel for a business trip. Location was within walking distance to the RAI. It was also close to transportation & restaurants. The staff was great & friendly, room was spacious & clean
- elf_duende (10/5): Relax and enjoy the food - Awesome restaurants and the services was above and beyond. Crismo was of great help and his attention to detail is outstanding.
- B8031IFjudys (10/5): Visit to Amsterdam! - Wonderful experience. Emad was very friendly and helped us locate a lost item. Beautiful hotel and very luxurious. ❤️ Although the hotel was a bit far from where we visited, it was an enjoyable walk and the amenities were superb!!
- 147FranzS (10/5): Keep coming back! 5 stars. - We are a big Fan of Okura Hotel in Amsterdam. We have stayed several times over the years and we feel at home. The service and the amenities are right on every time, very consistent. Visit Nigel at the concierge desk, he will make sure your stay goes smoothly. Also, do not miss the breakfast, it is one of the best buffet ever. It’s simple but there is everything you need made to perfection. Also, the pillow menus is a must. My wife suffers from neck problems and they have the orthopedic pillow that suits her condition. Many thanks to Okura! We will be back.
- Z2421PLbrunom (10/5): Incredible place! - Dear Okura Team, I had an amazing stay here. The staff were incredibly nice and always available. The room was gorgeous! The view alone was worth it, and all the little details (like the binoculars to check out the view and all the complimentary amenities) made it feel extra special. Breakfast was another highlight: great service and delicious food. The hotel’s public spaces, from the lobby to the outdoor areas, were spotless and beautifully designed. And the pool, gym, and sauna facilities were genuinely impressive. Overall, a fantastic experience from start to finish. Thank you to everyone involved! With kind regards, Bruno Machado
- 927emadt (10/5): True five star experience - We were welcomed by the hotel porters, who helped us with parking our car and handling our luggage. After that, we were greeted with a smile by the reception team, who checked us in and guided us to our room. Overall, our stay here was very good, and the staff were helpful and very friendly. Regarding the location, the hotel is very close to several museums and to De Pijp, which has many great spots to enjoy food or a nice drink with the family. I would highly recommend this hotel!
- 367tonij (10/5): Top class hotel and staff. - I can’t praise this hotel enough. It was so nice and while it offers a 5 star experience, it’s not at all an uptight or snooty environment. The staff are so friendly and helpful. Everyone from the ladies who offer turndown service to the people at reception and restaurant staff are just so nice and friendly and professional. Ezra at the front desk was lovely and helpful and gave us tips on where to visit. I came for a long weekend for my birthday and on returning to my room on the day of my birthday, the team had left me a wonderful birthday treat. We took some time selecting our hotel when booking online but my next visit to Amsterdam, I won’t consider staying anywhere else not now that we know Okura exists. The hotel was clean and smart and whenever our room had been freshened up. There were little touches that reflected care and made me feel looked after. Great stuff. Truly. I think the only negative is that for us, being on a weekend break, the convenience foods like sandwiches etc. that we were in the mood for didn’t seem to be available in a restaurant outside of the room service menu. - I could be wrong. All in all though go to the Okura, you won’t regret it.
- kayt309 (10/5): Very positive experience. A very well managed hotel. - My wife and I stayed 2 nights to start our River Cruise. We found our hotel stay to be exceptionally good. The accommodations were very comfortable and the service friendly and caring. The buffet breakfast was awesome. This has been a great start to our trip.
- 270dejans (10/5): Exceptional Stay at Hotel Okura! - My stay at Hotel Okura was truly excellent. The room was spacious, impeccably clean, and very comfortable. The breakfast offered a wide selection of high-quality dishes, and the hotel’s location is ideal for exploring the city. A special thanks to Aicha at reception for her warm welcome and outstanding service. She made our experience even more enjoyable. Highly recommended for anyone seeking comfort and elegance in Amsterdam.
- L687XAdominiquer (10/5): Best hotel of Amsterdam - Amazing hotel. Great front office team! Special thanks to Louis, Emad, Jay and Amit, they are absolutely amazing!!!!!
- laurasB2317GF (10/5): Outstanding hotel - Outstanding hotel. The staff are extremely friendly, professional and welcoming. We stayed in a superior junior suite and it was a fantastic room, loads of space, lots of light from the 2 large windows and wonderful views of the city, and they gave my 7 year old a sweet welcome gift. Plus the little details like putting origami bookmarks on our books so they were there for us to find when we came back from a day out were so lovely. The breakfast buffet is excellent, lots of options and eggs cooked to order, including pancakes which made my son happy! We really liked the area the hotel is in and it was a very easy walk to get to the museum quarter and the centre to explore all the lovely canal streets. If we return to Amsterdam I would only stay at this hotel.
- M8938VCannikar (10/5): Exceptional service - I really liked the hotel, their hospitality approach und design but they really stood out when it came to service. I got really sick during my stay and the way the staff took good care of me was exceptional. I won’t forget that so soon and can only recommend staying there!
- 919meridithw (10/5): The Lobby Bar was excellent service - We had a great stay. Diego ,our bartender in the Lobby Bar was excellent. He made us beautiful drinks and his knowledge of drinks and spirits was extensive. He also recommended great snacks to try.
- dentalhy (10/5): Excellent hotel, close to many places and accessible. - We stayed two nights for a pre-cruise extension. The hotel is very clean and beautifully appointed. They attend to your every need and even things you didn’t know you needed! (Slippers, a bottle of water, the lobby toilets are heated with a bidet, the amenities are LaOccitane.) The breakfast buffet was excellent (just make sure you are in the main dining room~not the overflow area…it was not served well in many aspects). We enjoyed Aicha at the front desk. She handled any and all questions with a friendly smile and professionalism. Highly recommend this hotel: great location for the tram, restaurants and shopping. Very safe.
- Q7201PFandrewr (10/5): Fantastic - The Okura provided an absolutely fantastic hotel experience. The staff was extremely helpful, courteous, and professional. In particular, our concierge, Nigel, was very helpful in guiding us on sightseeing. Louis, our main contact at the front desk was totally first class, and assisted us on many occasions. Crismo was another extremely helpful employee at the front desk, assisting us with some special requests in the middle of the night. The rooms, restaurants, snd conference facilities were all fantastic . We highly recommend this beautiful hotel!
- TripMember012020152 (8/5): Above expectations - This is the only hotel I've ever stayed in where the room gets made up twice a day. There's the usual morning session; bed made, fresh towels, etc and then the room gets prepared for you in the evening; slippers and more... Something else I wasn't prepared for was the window in the bathroom that opens out onto the rest of the room. I'm sure in the right circumstance it can be quite entertaining but if you want some privacy in the bathroom, there's a blind that can be lowered.
- ve863 (10/5): Emad is a superb bellman and person - I had a particularly challenging stay in Amsterdam that was made so much easier by Emad, one of the bellmen at the hotel. His kindness, excellent service and thoughtful gestures made a huge difference for me. What a wonderful person!
- James (10/5): - The hotel is excellent and de Pijp is wonderful.
- Colin (10/5): - Smooth experience
- SKB50 (8/5): Breakfast crazy but one member of staff saved the day - Breakfast both morning was very busy . With difficulties maintaining a full selection and a wait for drinks and hot food orders .(Largely caused by an uptick in numbers due to flight delays and cancellations) .Everyone was working hard but Shohanur Rahman ( I asked for his name ) really stood out. Noticing when people were waiting and doing as much as possible to help. Great to see someone so calm in the mist of it all. It’s a lovely hotel with beautiful rooms that are spotlessly clean and polite and helpful staff . Amazing what a difference one person can make to a hotel stay, totally turned around the breakfast experience for me.
- O2066BFjohnt (10/5): Amsterdam Hotel Okura - The Hotel Okura is an excellent choice. The staff is great. Professional, helpful and friendly. The rooms and the hotel itself is neat and clean. We enjoyed ourselves at bar twenty third, excellent bartenders and great views of the city and the Le Cameilia provides a tasty breakfast buffet. We highly recommend the Hotel Okura.
- leo2660 (10/5): Thank you Okura Team - This was the third time that we celebrated our marriage in the Okura Hotel….. In the same room! And again it was a marvelous experience!!! Such a special hospitality… And kind service.. It felt like a warm bath…… Thank you! Leo Janssen
- IceIce86 (4/5): Disappointed stay! - We had high hopes after reading the positive reviews about this hotel, but we were very disappointed with our experience. We booked an Executive Room for a 6-night stay, expecting a comfortable and well-designed space. Instead, the room was shockingly small, especially the bathroom. The toilet is crammed right next to the sink, with no bench or surface space for toiletries, completely impractical for a longer stay. We raised our concerns with the front desk several times, but were repeatedly told that nothing could be done. For a hotel of this standard, the lack of flexibility and poor room layout were extremely disappointing.
- amer (6/5): - Requested to modify the Expedia booking which was accepted by Expedia as well as Hotel but once we arrived at the reception, the receptionist refused to give us the rooms unless they get the emails from Expedia. that was quite unhelpful specially after a long journey.
- Tourist15413826242 (10/5): When respect, comfort, luxury, hospitality meet each other: Okura Hotel - From a warm welcome when checking in to checking out Okura’s staff make it their mission to take hospitality to a higher level. Your stay is about respect, comfort and to enjoy the luxury this amazing hotel has to offer. Service focused staff. Friendly and always making sure your needs are met! Room with wonderful views over Amsterdam. Comfortable beds. Bathroom full of products. Clean, comfortable, spacious and modern rooms. Michelin star awarded restaurants worth spending a night dining! Housekeeping and room service are perfect. Food, drinks are high quality and professionally prepared. Arigato, thank you very much.
- Amy (10/5): - I love Okura hotel properties!! Just luxurious. Immaculate, friendly staff, super knowledgeable & convenient. Highly recommend!!!
- Oztrich81 (10/5): 5* experience. Great location - Fantastic stay on a 3 night business trip. Service 5* Immaculatly clean, spacious & friendly staff. Location perfect with Metro a 2 minute walk outside the hotel. Rooms spacious and everything you need. Roof top bar has amazing Japanese whiskies and incredible views over the city. Would love to return one day
- Judy (10/5): - Wonderful, I have stayed in many hotels around the world and this one was up there with the very best.
- 47johnathans (10/5): Beautiful Hotel in Amsterdam - A beautiful hotel with nicely appointed rooms, great restaurant selections, a friendly, helpful staff. Located on a canal and an easy walk to a lot of places.
- Rodel (10/5): - Hands down the BEST hotel I have ever stayed in! Amazing experience all around. Staff was incredible! Room was awesome. There’s no other hotel I would stay at when visiting Amsterdam now.
- Gavin Maitland (10/5): - This is an excellent hotel with a lovely terrace by a canal and some fantastic restaurants.
- 1911JK (10/5): Wonderful Hotel - The trusted gentlemen at the front entrance always take excellent care of the luggage, setting the tone for a welcoming arrival. At reception, Maria and Claudia greet guests with their warm smiles — a pleasure to see them again each time. The wellness centre is superb, featuring a true swimming pool for proper relaxation and exercise. In the food and beverage department, Deepshikha, Film, Sakura, Adam, and the entire team serve an elegant, sumptuous breakfast, accompanied by coffee as smooth and balanced as a fine Pomerol. Thanks to them, I have never had a poor start to the day in this cultured establishment. Best wishes and warm regards to Okura Amsterdam, Mr. S. S. Kuo
- Relax52811637663 (10/5): Wonderful experience - We had planned a long stay in Amsterdam at another hotel this July. When the room there proved to be much smaller than we expected, we just chanced upon Okura and booked it without much research. Boy, am I thankful for that! We have discovered our new favorite hotel chain. Everything about Okura is so perfect. From the tiniest details in the rooms (binoculars to enjoy the views, amazing tea and coffee in the minibar), amazing room service, the always helpful people at reception, a very helpful concierge to (of course!) the room sizes, everything was 10 of 10. The hotel is located near the hip De Pijp neighborhood and has a very convenient tram right outside. I would specifically like to mention three people who made our already wonderful experience even better - Dominique at the reception for her ever so cheerful and helpful nature and remembering tiny little details of our preference, Rachel Wilson from house keeping - our son had taken ill one of the days and she was so kind and considerate & Amit Das in the luggage department - right as we were checking in our taxi started leaving with one of our bags in it, Amit sprinted to retrieve it! Next time I go to any vacation, I am first going to look for an Okura hotel in that place before anything else.
- cosmicv2024 (10/5): Dominique is the best - We stayed at the okura hotel for a weekend in Amsterdam and it was such a lovely hotel. The spa was beautiful, and a lovely first time experience if you would like to try a naked sauna. The best part of our stay was meeting Dominique, she has the most beautiful personality, and didnt hesitate to help us with any query. Our room wasn't what we expected and Dominique went out of her way to ensure we got what was expected. She was attentive, funny and such a wonderful person to help us with our holiday, she gave us recommendations for food, and places to have a good night out. Dominique is a real credit to this hotel, she made it feel like home rather than just a stay in a hotel. Thank you x
- joedZ7949DJ (10/5): Would definitely stay again, and longer! - What a gorgeous hotel! The lobby and the room were both comfortable and well-maintained. It's just a block from a major canal, a comfortable walking distance from the museums and the lively DePijp nightclubs/restaurants and the Albert Cuyp market, and tram access. If you want to be in the "centrum", this may not be the place for you, but we found it perfect for our plans. The front desk staff is warm and helpful, and the included breakfast is very nice with good variety.
- Julian (10/5): - Exceptional stay in Amsterdam, great pool and gym facility too.
- Gail (10/5): Oasis of calm - My favourite hotel in Amsterdam. It's an oasis of calm set back from the road in the lovely residential neighbourhood of De Pjip whicb has plenty good bars, restaurants and cafes. 10 minute taxi or metro ride into the centre.
- bethannk (10/5): Great stay! - Lovely hotel on one of the canals. It was also pretty close to one of the train stops. As a member of the loyalty program, breakfast was included with our rooms.
- Ahmed (8/5): - Two issues which needs attention, the lounge and house keeping. The lounge was hot and not well maintained. Needs someone to clean and top up regularly. House keeping needs also some attention. I had to call for turn down and to provide shampoo and body wash as the forgot to place in the room.
- Verified traveler (10/5): Loved - Relaxing, smooth checkin and out , nice room and great pool. Will come back!
- CianRitchie (10/5): Unforgettable experience at Hotel Okura - I stayed at Hotel Okura in Amsterdam recently and… wow. I don’t even know where to start. It wasn’t just nice, it was one of those stays you remember for years. Everything felt personal, warm, and just…. genuine. I’d been emailing the Guest Relations team for a while before my trip because I was planning a proposal, and from the first reply I got, I knew I was dealing with people who actually care. They paid attention to every little detail, nothing felt like too much trouble, and honestly it made me feel really relaxed about the whole thing. Special thanks to Peerati and Kie, they were amazing. So friendly, so professional, and just really easy to talk to. I thought planning a proposal would be stressful, but they somehow made it exciting instead. The way they organised things meant the moment ended up being even better than I had imagined. It wasn’t just them though. Every single person we met was great, the reception staff, the people at Le Serre, the lovely team at La Camelia, even the spa staff. Everyone had a smile, and it all just added up to something really special. For me, Okura isn’t just a five-star hotel. It’s the kind of place where you feel looked after by people who actually want to make your stay special. My fiancée and I will never forget it, and I’m so grateful to the whole team for helping make such a big moment in our lives so perfect.
- kmmtth (10/5): BEAUTIFUL HOTEL, INCREDIBLE STAFF, GREAT LOCATION! - EXCEPTIONAL HOTEL: This trip was to celebrate my husband’s birthday and visit friends. We spent 5 glorious nights at Okura and were sad to leave. We were eligible for an upgrade and received one which gave us access to the lounge on the 22nd floor. Our room was enormous with a partial view of the canal and came equipped with a ‘free’ mini bar ( soda, beer, white and red wine), a welcome card and small bottle of sparkling wine. I briefly mentioned when we arrived that in two days we would be celebrating my husband’s birthday and on that very day, we returned to the room to find delicious chocolates and a hand-signed happy birthday card! There were little touches everywhere of pure luxury and impeccable service such as the Japanese paper birds left each evening on our pillows along with a haiku poem. One day we found that housekeeping had made us origami markers for our respective books! Another day, we bought fresh flowers for a dinner at our friends’ home and found that our room attendant had thoughtfully taken them out of the sink and put them in a nice vase. Everyone we met was friendly and attentive. We’d like to especially thank Serena, who to us, is the gold standard of professionalism and extraordinary customer service. GREAT LOCATION: THIS HOTEL IS 8 MINUTES TO TRAM 12 IN THE SOUTH PIJP AND THE NEIGHBORHOOD IS FANTASTIC. TRAM 12 goes to the Museum District, through the historic ring canals, through Singel street and canal, and up to Central Station. Lots of great restaurants and Albert Heijn supermarket are within a 10 minute walk of the hotel. The neighborhood vibe is open and friendly. We talked to locals at outdoor cafes and got to know Paola, the manager of The Breakfast Club restaurant, very well. This was our morning routine - we walked there every morning for brunch. It’s a great neighborhood to make your home base. From the hotel to Central on Tram 12 is 25-30 minutes. We won’t stay at another hotel now that we’ve discovered Okura. Thank you to all the wonderful people at Okura who made my husband’s birthday so special!
- C86CNbeccab (10/5): Comfortable hotel w/ spacious rooms and exceptional customer service - We loved our stay at Hotel Okura. The Japanese-style customer service was a standout—the staff were incredibly professional and welcoming. The room and bathroom was spacious (for Europe), the beds were extremely comfortable (including the extra one for our daughter), and we enjoyed the breakfast selection. The small, thoughtful touches like an origami bird on the bed really elevated the experience. The location is quiet but very manageable, with major sites just a short tram ride away. My only criticism is the lack of convenient outlets/USB ports. We struggled to find places to charge our devices, which is a drawback in an otherwise excellent hotel. We had to charge our laptop on the floor, and I couldn't charge my phone on the bedside table without a portable battery. There was a desk with some outlets but it definitely did not accommodate all the devices and electronic items that we had for a family of three. Plus, I like to keep my phone by my bed at night when I'm traveling. Despite this, I highly recommend it for the service and comfort alone! Thank you Hotel Okura for a lovely experience!
- Rachel (10/5): - Wonderful hotel in all aspects! The service could not have been better!
- Isaac (8/5): - Great hotel just a little removed from the hustle and bustle of the city. If you like quiet and don't mind a longer walk or uber or figuring out local public transit, than this is a 5star property. The service was excellent. They got us last minute tickets for Anne Frank House and a complementary skip the line pass for the Van Gough Museum.
- jilyanm2025 (10/5): Amazing - I had a wonderfull stay at hotel Okura Amsterdam. Special thanks to Dominique for the good service and the lovely cake she arranged for us. And a thank you to Dean who provided us with all the information we needed to know for our stay!
- LeeW1927 (10/5): A quiet and elegant hotel - Stay for 4 nights executive twin rooms Very Quiet and elegant hotel Service is excellent , room large in size Not in amsterdam center but train stop is just opposite to the hotel , 15-20min to central station Lots of good restaurants around the hotel Try their breakfast , above my expectations Overall highly recommend to those who wants to relax and have a peaceful sleep after a day long walk No doubt , 5star hotel in my list
- mbeautyspam2017 (10/5): Upscale hotel and personnel..you feel like a queen - It started when checking in employee Hanneleen she was very proffesional and made us feel at home right away We did not have a dinner reservation but Nigel the concierge kept trying and we had a table to experience the fine Japan cuisine..the restaurant was fully booked We checked out and it was very nice to had our luggage stored in the hotel while we visited the Amsterdam centre Arriving back to Okura the very helpful front desk employee Rochanie let my husband use the business centre..so he could do some work in a very quiet environment
- 965priscat (10/5): Amazing Anniversary trip - We went there for our anniversary. The staff is amazing! A lot of smiling faces. At breakfast Deepshikka was so friendly and helpful. Housekeeping did a great job they were very kind and attentive. Check in with Rochanie was wonderful she was very welcoming and checking out went very well also with Dominique. Room service was delicious! The food tasted amazing! We would definitely go back soon!
- V7619EZcaroleb (10/5): I have to say the concierge desk people- Nigel and cydne went above and beyond. Got us Anne Frank txts,+++ , so helpful - The personnel super helpful. You feel so taken care of . Nigel at concierge helped get us tickets to ann Frank and with Cydne’s help, spoke german with train and hotel people in Germany for next leg of journey. The people at front desk nice too and room is super nice with beautiful views of canal and city.
- nicksU7049EC (2/5): - Nice hotel, mostly friendly staff. No air conditioning in room. A good stay generally, aside from the small matter of my wife’s property removed from the drawer in the bathroom. Hotel staff claim no property was taken, and accuse my wife of lying about her missing bags of channel make up, brushes and personal medications. Certainly not a huge loss, but the implied trust a hotel guest inherently must have with a hotel’s management and staff is clearly not to be found at the Hotel Okura, Amsterdam.
- jackiemW5714OE (10/5): Beautiful hotel with attention to detail - We had an amazing stay at the Okura in Amsterdam ! Our room was spacious, the Nespresso coffee maker was a nice addition as well as an umbrella. The bed and linens were luxurious and the staff could not have been more accommodating. The workout facility and wet areas were top notch and very much appreciated after our long flight. We look forward to another stay in the future!
- Charles (10/5): - A real gem of a hotel in Amsterdam. All you would expect from a 5-star hotel.
- S4566KYtinal (10/5): A wonderful visit - Everything was wonderful. Our room was lovely. The hotel staff are very helpful and professional. The breakfast buffet has a large selection of food and drinks with the option of choosing from a menu as well. We enjoyed a great dinner at the Serre restaurant. We highly recommend Hotel Okura.
- D3940JYmarkm (10/5): Outstanding Service - We stayed here to celebrate our anniversary and found the luxurious hotel matched by the staff excellence. Every staff member we encountered was friendly and attentive and provided everything we asked for with flair and a smile. From the front desk and door staff to the housekeepers, bartenders, dining servers and spa attendants, the attention was top class. They made the Okura feel like a resort within a city. We can't wait to go back.
- 908robw (10/5): Great hotel with superb service and restaurants - We stayed at the Okura and enjoyed the hotel very much. There are great restaurants that serve the best Japanese and French cuisine you can get in Amsterdam. We also enjoyed the great service by the staff which was impeccable. We need to mention Kim Pescadero and, forgive me I forgot the name of, the Thai lady who served the breakfast. Thank you for the pleasant service. Finally the hotel is situated in the heart of Amsterdam so plenty of options to go out and enjoy Amsterdam.
- 500dank (10/5): Very good second stay - Second stay, and it as again very good. From the moment we arrived, staff were wonderful and attentive. Our room had a very nice view over Amsterdam, and was full of Japanese gadgets - Which I very much liked. We combined our dinner with a dinner in Ciel Blue, which was amazing. The next day we spent the morning in the spa after breakfast. After which we left our bags to spend the afternoon in Amsterdam. My only point of feedback is that the curtains do not black out entirely, which leads to daylight coming in on the early morning. Which was annoying.
- Odyssey10276532568 (10/5): Awesome experience - Perfect room, wonderful experience, it’s out of city center with local flavor. Breakfast was spectacular. Razvan provided most excellent service A+! The room was clean and had an amazing view. We recommend this is a great place to stay and eat.
- Carole-Auckland (10/5): Nice room. Extremely helpful staff. - Nice and welcoming Hotel. The room is clean and a very adequate size. The breakfast was filling. The hotel is situated about 2 k's from the Rijksmuseum and although we could have taken a tram there (220 metres away) we chose to take an Uber instead. 13.50 Euro. We had a bit of difficulty with the tram coming back to the Hotel. Probably best to really check that out before leaving. We would particularly recommend Hanneleen for her helpfulness and attention to our needs. She is very kind and personable and is a credit to both herself and the Hotel. I will give the Hotel 5 stars but perhaps 4.5 stars would be more appropriate.
- P6014YIbobs (10/5): A fantastic stay to celebrate our wedding anniversary! - We celebrated our 2 year wedding anniversary @Okura and enjoyed our 24 hours the best way we could dream of… The Okura staf is personal yet very professional. It’s the details as little gifts, a congratulations card in our room and small talk feedback what makes the difference. Besides the fantastic room with a view over the city. But we where blown away by he outstanding 8 course kaiseki dinner we had at Yamazato. Especially with the paring wine and sakes, an absolute blast… we loved every moment of our stay!
- ASIM (10/5): - We
- Barry (10/5): - Another great stay. The defining experience is the attention to detail in the reception, rooms, lounge and restaurants. Thank you!
- Catharina50 (10/5): Fantastic hotel and staff. - We stayed in this hotel to celebrate a birthday. Hotel and staff are amazing. Brit, Akiko and Nina made our stay unforgettable. Our room was bright and spacious and the bed was one of the best we’ve ever slept in. Spacious bathroom with bath and shower. We enjoyed drinks in the skybar and dined in the Michelin star rated Yamazato restaurant. That was outstanding. Extensive breakfast buffet with a la carte options as well, all very good. Nice pool and beautiful spa area. Parking in underground garage. We highly recommend this hotel.
- Trek781511 (10/5): Wonderful Stay - Wonderful hotel, staff very accommodating and professional. Service level in the restaurants was exceptional. From a staff perspective, Louis, who checked us in was friendly, informative and voluntarily stepped up to advise us. He is a credit to his organization. We would gladly stay there if visiting Amsterdam again.
- Seaside65792298104 (10/5): Will come back again - Most attentive and welcoming staff from the door, front desk and housekeeping. Room is clean and peaceful for restful nights. The pillow selection was impressive. Wide selection of food in the hotel and around the hotel. Tram is just 4 mins walk that connected you everywhere. My first visit to Amsterdam and the hotel staff made an amazing difference especially after a 13 hour flight.
- Global34294305026 (10/5): HOA - Recently we visited hotel Okura Amsterdam and we had an amazing experience. The room was very pleasantly situated & all the staffs were very caring & attentive. Amongst everyone else I would like to mention a few names, Klaudia from front office, Panna, Mile & Rezwan from room service & Le Camelia breakfast, were particularly attentive to our requirements & were very caring. I would like to thank everyone for their beautiful service.
- josemL9378YX (10/5): Mendez's family vacation - This Hotel is amazing, it has a great location and the staff is incredible. I recommended to everyone. We went with our 14 month old baby and they really care about every detail from the crib to his special breakfast everyday. Thank you and we will be back soon.
- David (10/5): - The hotel was lovely, service perfect and boat trip wonderful. We highly recommend.
- LIMOM220 (10/5): excellent stay - Rooms were clean beds very comfortable. Morning buffet had lots of options. Pool and spa area were inviting and clean. The steam room was a perfect way to unwind and relax. I tried to schedule a message but they were booked. The restaurants were also fully booked. If you plan on staying, book reservations in advance. We thoroughly enjoyed the 23 rd floor bar. Excellent bar tenders with a magnificent view.
- 197vo (10/5): Wonderful hotel - Faultless! Loved it. The rooms were clean and the breakfasts the best I have ever eaten in a hotel. The full honeycomb was particularly impressive. That is all I have to say and I have no intention of writing more but this stupid site requires 200 characters.
- ANGEL (10/5): - Great hotel little far away from city center
- zo_g176 (10/5): WOW AMAZING! 5 stars - Upon arrival, I was greeted by the wonderful Hannaleen, who took her time to explain everything about the check-in process. It was such a warm and welcoming start to my stay. When I entered the room, I was genuinely surprised by how spacious it was—huge, and packed with amenities. The only downside was finding a few hairs in the bathtub and on the bed sheets, which was a bit disappointing but it didn’t overshadow my stay at all! Later that evening, I ordered room service and was delighted to be served by the lovely Sakura—she was so kind! The food? AM. MA. ZING. I ordered the fish & chips and fried rice, and I have to say, the star of the show was the fried rice. It was so good that I ended up ordering it again later that night! Once again, Sakura brought it to my room along with one of her sweet coworkers (I didn’t catch her name, unfortunately 😔). In the morning, I ordered breakfast, which was delivered by the cheerful Juan Carlos (I hope I spelled that right!). The Belgian waffle with vanilla cream was to die for! (Seriously—do they sell that stuff at the hotel?! Because I need more.) At checkout, I was assisted by Louis, who really took his time to listen to my concerns about the housekeeping issue. I felt heard and appreciated the thoughtful interaction. You can have a 5-star hotel, but the real stars are the employees who provide outstanding service. I’ve already rebooked for the end of June because I was so happy with my stay! I’m really looking forward to staying with you all again. Once again, a special thank you to Hannaleen, Sakura, Juan Carlos, Louis, and all the other wonderful staff whose names I didn’t catch!
- rity03 (10/5): Outstanding - Japanese omotenashi at its best - We had an amazing stay at The Okura Amsterdam! The hotel’s location in a quiet neighbourhood meant that we could enjoy the city’s vibrancy (easily accessible on foot or by tram) while avoiding the hustle and bustle, with the added bonus that the rooms offer breathtaking, sweeping views over the city and canals. The rooms are spacious, spotlessly clean and elegantly decorated, with notes and accents that remind you of Japan, including the washlet toilets. The staff are warm and friendly, making you feel welcome at all times. Breakfast was amazing as well, we really loved the section with traditional Japanese breakfast - the rice with pickles, miso soup, and the deliciously fragrant noodles were faithful representations and really reminded us of Japan. The hotel also has several restaurants and we had dinner at the Serre, which was fabulous. The set menu was great value and we could not praise the seasonal special, the white asparagus soup, enough - everything was perfect from the texture, the rich flavours of the star ingredient to the temperature. They also had items inspired and/or influenced by Japanese food, such as the tempura shrimp with okonomiyaki sauce, which offered some excitement. Our waitresses were kind and did an amazing job explaining the dishes too. This is the closest you’ll get to the Japanese omotenashi (hospitality) spirit without actually being in Japan. We had a phenomenal experience and memorable stay. Would highly recommend it to anyone visiting Amsterdam, but especially those that enjoy the high standards of Japanese hospitality.
- Raphie278 (6/5): It was somewhat disappointing - I stayed at Okura Amsterdam for 11 nights. Having previously stayed at Hotel Okura in Kyoto, Japan, my expectations were very high. - The servers at Ciel Bleu were extremely courteous and provided excellent service. The food quality was not very good. I give it a score of 9 out of 10. - Tess, the receptionist at check-in, was very kind. However, I had to speak with the service manager and guest relations more than twice due to the following issues: - The drinks in the refrigerator were not replenished daily. - I had to request room cleaning twice, as the room was not cleaned until 4 PM or even after 5 PM. - My breakfast omelet order was missed, and the server neither took responsibility nor apologized. I waited for 15 minutes but eventually left without eating. I received complimentary breakfast after that. - The washlet in the toilet had weak water pressure initially, and then it stopped working entirely. - The bedside controllers were inconsistent; the curtains did not open via the bedside switch. - While I understand this is not Japan, some employees were not as courteous as those at hotels in Japan. - The closet was not designed in a very convenient way. - The door lock was broken, but it was fixed quickly.
- babs3840 (10/5): Babs in Amsterdam - Very nice location. You can walk in any direction and get places quickly. We walked everywhere, museum area, Anne Frank, Red Light, Market Area all within 20-30 minutes. The rooms are very clean and comfortable, ate breakfast and dinner downstairs, and enjoyed both. Stayed on 10th floor with a nice view of the city, friends had the view of the canals; both are very nice.
- Nomad793181 (10/5): Superb stay and will come back! - The hotel's location is perfect, about 20-25 minute walk to the museum district. Tram 12 takes you directly to it as well and stop is just a block away from the hotel. Lots of local restaurants. Very clean, quiet location as well. Staff was very accommodating. As it was peak season, we could not get Van Gogh museum tickets but we were able to go, thanks to concierge! Will go back if we happen to be in the area again!
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