Hotel Bisanzio
Location: Riva degli Schiavoni, Calle della Pieta, 3651, Venice, VE, 30122, Venice, IT
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience the charm of Venice at Hotel Bisanzio, a delightful oasis nestled in the heart of the city.
Unmatched Comfort
Retreat to one of our 40 spacious guestrooms, thoughtfully designed with minibars and LED televisions. Enjoy complimentary wireless internet to stay connected and unwind in private bathrooms equipped with luxurious bathtubs and essential toiletries.
Convenient Amenities
Enjoy a seamless stay with our 24-hour room service and attentive concierge services that cater to your every need. Our express check-in and check-out options ensure you spend more time exploring and less time waiting.
Prime Location
Step outside and immerse yourself in Venice’s vibrant culture, with iconic landmarks such as St. Mark's Square and Doge's Palace just a short stroll away.
Don’t miss the chance to indulge in the enchanting atmosphere of Hotel Bisanzio; book your stay today!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 05:30 AM
Check-out: 11:00 AM
Amenities & Facilities
- Express check-out
- Comprehensive recycling policy
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Water dispenser
- Housekeeping on request
- Change of towels (on request)
- Organic food
- Annual carbon offsets
- Humane animal treatment
- Locally-owned & organized tours & activities
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Locally-sourced food on site (80% or more)
- At least 80% of all lighting comes from LEDs
- Comprehensive recycling policy
- Water-efficient showers only
Rooms Available
-
Family Loft, 1 Bedroom
1 Queen Bed and 1 Twin Bunk Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Change of towels (on request)
-
Standard Double or Twin Room
1 Double Bed OR 2 Twin Beds
172 sq feet
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
-
Junior Suite
1 Queen Bed
269-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Change of towels (on request)
-
Family Room
1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 2 Twin Beds
248 sq feet
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
-
Suite
1 Queen Bed and 2 Twin Beds
452 sq feet
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Change of towels (on request)
-
Triple Room
1 Double Bed and 1 Twin Bed
226 sq feet
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
-
Superior Room, Terrace
1 Queen Bed
226-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Terrace
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
-
Superior Room
1 Queen Bed
204-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
Guest Reviews
- Mason (8/5): - Staff was friendly, the property is perfect for exploring San Marco. It is a 30ish minute walk from the train station.
- Roger (10/5): - Spacious room in nice hotel. good location close to st marks very walkable. Very helpful staff
- Jamie (10/5): - Excellent location for walking. Staff were friendly and helpful, especially for arranging private water taxi services. The patio off the bedroom was a beautiful space to make the smaller room feel larger. Would definitely recommend as a nice, convenient hotel in the heart of Venice.
- Gurpreet (8/5): - It's a great hotel
- Rajinder (8/5): - Room was a good size and clean. Slightly aged but it was fine. Breakfast didn't have the best variety.
- Kevin (10/5): - Good hotel, great location, walkable from all attractions but quiet as well. Clean and comfortable room with decent breakfast.
- Prentice (8/5): - Wonderful place. Easy access to all the beautiful places
- Pamela (6/5): - Some of the staff was not so friendly. The internet was weak. Great location.
- Oliver (10/5): - The whole experience was brilliant, staff are friendly and offered very good advice regarding the best place to eat (and it was). Rooms were stunning, amazing view from the terrace also. Will definitely return when in Venice
- Steven (10/5): - The fact that we could travel around Venice by boat transportation very easily just like using public transportation metro or bus but on water the hotel is very nice with beautiful decor and pretty decent breakfast.
- Oleksii (10/5): Loved it - Great boutique hotel. Great location. Not noisy while close to everything. Good breakfast in very cozy internal patio. Would recommend to everyone who wants spend time in Venice!
- Crystal (10/5): - Great place!
- BEVERLY (8/5): - Front desk staff was helpful and accommodating.
- Gabrielle (10/5): - Great place to stay!
- Carol (8/5): - nice facility, very convenient to ferry. breakfast wasn't great - coffee bad. Didn't receive any perk
- Kevin (10/5): Spacious for family of 4 - Great location, excellent service, very comfortable. Perfect for a family of 4.
- Stephanie (8/5): - I booked this hotel because I found it in a list of family friendly hotels in Venice. We needed two rooms for our large family. Unfortunately they weren't adjoining but they were on the same floor and just two rooms apart. The rooms were clean and comfortable. The front desk staff was very helpful with recommendations in the area. They had a nice assortment of items for breakfast in the morning also. The location was super convenient to visit Doge's Palace and St Marks. Also convenient to a vaporetto stop.
- Douglas (8/5): - Quiet, close to San Marco but away from crowds. Not a lot of foot traffic in the alleys around the hotel. Has lifts. Close to nice neighborhood restaurants. A bit dated but clean and with good air conditioning. Very close to water transport.
- Emmy (10/5): A little Gem in Venice! - Very nice , relaxing and it’s clean! Everything is good..
- Stephen (10/5): - Polite and friendly staff. Good facilities with excellent housekeeping. Perfect location close to St Mark's Square and lots of good waterside restaurants.
- Zafar (6/5): - Hotel is nice and location cannot be beat. Staff is friendly. We did not get our VIP perk promised by Expedia.
- David (10/5): Great hotel. - Very nice hotel, great location.
- muhammad (10/5): - excellent location : clean : spacious : very good breakfast buffet : very friendly staff , helpful
- Mike (10/5): - The hotel is traditional and situated close to all the major tourist sites. Our room with balcony had a pleasant city view and the breakfast courtyard is a lovely outside space. Staff were friendly and welcoming and we would happily return for a longer stay.
- Jonathan (10/5): - This Property is in an Amazing location quietly tucked 100 feet up a walkway alley from the main canal. The public water bus "boat" drops you feet from the hotel. In case you don't know you have to either walk or take the public water buses or hire a water taxi to get around Venice. The train is the connection to the mainland. The Hotel is Beautiful and the staff are amazing! You can not go wrong with a stay at this beautiful, boutique location. You can feel the history and you are 200 yards straight walk from the Hotel to Piazza San Marco, the center and most frequented part of Venice. Believe me that is a unique surprise in Venice. Usually you are busy getting lost trying to navigate the twist and turns of the streets and canals of Venice, which is the fun part. If you don't like a challenge do not go to Venice. Venice works at its own pace and it takes time to get around. I also have give a major thanks to the hotel Bisanzio front desk staff. I wish I knew the mans name. We were checking out June 20th 2025 and there was a transportation strike leaving us stranded in Venice and he helped us find a way to leave Venice and make it to Zurich Switzerland by train. Venice was by far my Wife's favorite destination on our multi country European train trip and a lot of it had to do with Hotel Bisanzio! Grazie Mille!
- Nick (10/5): - Wonderful. Classic rooms, modern enough with aircon, faded and eclectic to know you’re in Venice. Fantastic breakfast, lovely courtyard. Staff helpful and caring. Close to San Marco walking, San Zaccaria Vaporretto. Great to explore to alleyways and bridges in behind, full of restaurants and shops.
- Gary (8/5): - Awesome hotel location. Easy access to the water taxi. One host took time to show the areas of importance. The other three host were very arrogant and was not to the hotel guests.
- Nicole (10/5): - Can’t beat the location! Close to all. Also we came by car and they were very helpful on where to park and come into the city!
- Dannel (10/5): - Clean and elegant. Service is great but most importantly it’s right next to EVERYTHING in Venice. Perfect location
- Patrick (10/5): - Had a very nice stay, room was clean, close spot near all the tourist spots but in a quiet area. Breakfast was nothing spectacular but nice to have as an option.
- Sebastian (10/5): - great place. friendly staff
- Paul (10/5): - Awesome location away from and easy to navigate to all of the wonderment of Venice! The only thing keeping this from a perfect 5.0 rating is the wifi was terrible. Staff especially Francisco were fabulous. Highly recommend and know you won’t want to use the wifi! Great hotel!
- Trevor (10/5): - Ideal location, easy access, friendly and helpful staff, comfortable bed and suite, perfect for a 4 day holiday in Venice.
- Michael (10/5): - Beautiful property in a great location. The staff was very friendly and helpful.
- Elena (6/5): - My room was not st the main entrance. I had to go through the courtyard. The room had three levels / with many steps from the bed to the bathroom / I found it very inconvenient and dangerous. I had to keep light on through the night. But the worse was my bed . It was so high that I was not able to get in. I am but shot - ft 5’6. They had to bring in a box that I could Strp on it and then climb into the bed. It was awful. Getting from the bed was an acrobatic effort. The room Itself was dark, I felt I was in a coffin. In a 4 star hotel there were only pair cups in my room. Not even a free bottle of water. When I asked about my perks for VIP status, they brought cheap fizzy bottle. I asked to change it for a bottle of wine. They said that it will be much too expensive. A bottle of wine in Italy can cost as cheap Euro 9. Never touched that fizzy drink. Awful - the way I was treated as a poor relative. Shame!
- Heather (10/5): - Hotel located in great location in the city. All hotel staff were extremely helpful and helpful!
- Pixian (10/5): - The customer service was great. It is very close to the attractions there. A lot of stores are just a few minute walk away. It is quiet and safe. It is great experience.
- Jun (10/5): - One of the front desk staff was very friendly and helpful in our check in and out. The bell boy quickly helped taking our luggage and leaded us to room. The room was spacious and clean, the bed was very comfortable, location was excellent! We will stay here again.
- Joseph A (10/5): - Very friendly Staff
- Cynthia (8/5): - Very close to the Dock. Felt safe. Our room was so unique. The floor had a bit of a slope, but charming.
- JoAnna (10/5): - Beautiful personal attention!
- Dora (6/5): - We had nice bell hop but the service desk is very short
- Gerri (10/5): - Quiet! Staff was wonderful !! Clean and the best so far in Italy !!
- lyle (10/5): - Third time and I hope not the last. The thing that I love about this hotel is it is slightly tucked away just off the Grand Canal plus it is quiet and we can sleep!
- Verified traveler (4/5): - Rooms did not have any fans or air conditioning functioning and had mosquitos and ants along with loud neighbors. Despite asking for a different room nothing was done for three days. For the price would look elsewhere.
- Mandy (10/5): - Beautiful stay!
- Frances (10/5): - The Bisanzio is wonderful. My room was lovely and the terrace was fabulous. My go to in Venice.
- Kia (10/5): - It’s a great hotel and wonderful staffs, specifically the one look like Stanley Tucci. Very nice guy.
- Chen (8/5): - Property was well situated for easy access to all of the city. Room was clean and good size. The bath tub/shower was a bit small but was functional. We couldn’t figure out how to get the room to a comfortable temperature for sleeping so we opened the windows since it was a bit cooler at this time of year.
- Yanqiao (6/5): - The staff could be more helpful
- SHANNON (10/5): We have found a new favorite - This was a wonderful surprise. A classic hotel that has been maintained with so much care. Everything feels clean and the staff very friendly. The location was perfect as well. Oh, and the breakfast was great as well. We visit Venice often, and I think we have found a new favorite.
- Mark (10/5): - The Wifi is unreliable and buffers regularly at night. Hard to watch sports and movies. But other than that it was wonderful. Desk staff very fluent in English and helpful.
- Jacob (10/5): - Property has what you need if you are planning to be out all day and just sleep there for the night. Nice and efficient.
- Roger (10/5): - I enjoyed staying at this hotel. Very clean, everything worked, polite and helpful staff.
- Adrian (8/5): - it was a greatvexperience and everyone was very noce and helpful.
- Isobel (10/5): - Absolutely would stay here again. Perfect location. Hotel had a fantastic vibe to it. Room with terrace was brilliant. Didn’t need for anything more. Breakfast was good and the staff were helpful & friendly. Fantastico
- david (10/5): - This was such amazing hotel myself and my wifes first time our honeymoon we are going to go back next summer with more family.
- Mayrelis (10/5): - Great!
- jocelyn (6/5): Good location & family room. Not good in service. - What we liked: close to St. Mark’s Square & to boat station, there were 2 showers & 2 sinks in the bathroom, good for family of 4 (1 couple bed & 2 single beds). What we did not appreciate: the room was too hot & stuffy, they suggested to just open the windows but then the alleys were noisy until past midnight; the only hotel which did not provide complimentary water bottles.
- Rafael (8/5): - Good hotel, great value for money, friendly staff, good breakfast. It is set in beautiful period building.
- Daniel (6/5): Ok hotel, good location but a little disappointed. - Really torn about a 3 or 4 star rating as although the hotel was ok, it just didn’t live up to expectations. Staff were good other than one who wouldn’t open the bar, we stayed over Christmas and specifically picked a hotel with a bar for that reason, incase other places were not open, and Christmas Eve the guy just point blank refused. The facilities were ok, in good condition but just doesn’t feel to 4 star standard so was a bit disappointing overall as an experience hence the mark down. Basically just a reception area with a bar, a cramped breakfast room and bedrooms.
- Elizabeth Margaret (6/5): - Mainly good location except entrances to the hotel were through a narrow lane which felt unsafe. The main area was only 100 yards or so, but anyone could be behind you. As a solo lady didn’t enjoy this lane and no mention on Expedia before I booked. Most staff were ok but some were unhelpful when asked where some places were. 1 receptionist didn’t want to mark my map and when pressed clearly marked a totally different area. So I walked 20 mins to be told I was in the wrong place. On arrival the room allocated stank of drains, I flushed the WC several times but it was dreadful. I went to reception and had to be forceful to change rooms. First receptionist simply shrugged and said they had no other too available which was a lie. Fortunately another receptionist took over and I was moved. They took pleasure later in saying the maid didn’t smell anything!
- Jennifer (10/5): - Excellent.
- Randall (10/5): - Staff helpful with dining suggestions.
- Sang (10/5): - Staff is very kind
- Evangeline (10/5): - Perfect for Biennale visitors! I was so happy with the location. The staff were kind and full of good advice. My room had a balcony which was so lovely. The bed was comfortable. If you want an authentic experience, this is the place. I did not do the hotel breakfast so I have no opinion regarding the food.
- Abbey (10/5): - The front desk guy was more then accommodatable Very nice
- Jason (10/5): - Fabulous! We loved staying here for so many reasons! The staff is incredibly friendly and helpful. We received excellent recommendations for dinner, including one for Osteria Ai Do Pozzi, which was AMAZING! The room was super clean, comfortable, and lovely. We hope to come back someday!
- Maria (10/5): - Property was extremely well located.. very central to most important areas of Venice. The staff was friendly and accommodating. We were very pleased with our stay there!
- Maurice (10/5): - Great location and great condition
- Airi (10/5): - Helpful staff. Safe and clean, a comfortable room.
- Eddie (8/5): - Nice place to stay close to everything Staff were friendly and helpful
- Marcus (8/5): - The room was great, the bed was comfy, the A/C was great. The only complaint we had was that the gym was close by and the blasting music was very audible in our room until 9pm. The hotel could not do anything about it because they gym was not associated with them.
- Alexandra (10/5): - The room was very comfortable and the staff were helpful and friendly!
- anima (10/5): - Experixne Was good
- Tarek (10/5): - Concierge was very helpful in planning our itinerary for the day
- Adela (10/5): - Room was clean. Breakfast was decent with assorted meats, cheeses, pastries, eggs, bacon, and pancakes. Location: Great, Approx 55 mins from Marco Polo Airport. 21 mins to St Marco Piazza.
- Nagabhushanam (10/5): Best place to stay - Rooms are so big and nice. They have big Sofa which is very comfortable for reading and lay down and relax. Hotel 2 minute away from gondolas ride and walking area.
- Chris (10/5): - What an amazing vacation room is clean and very comfortable. Staff is amazing the service is next to none
- Chris (10/5): - Staff was amazing and hotel was clean. Easy to get to and went extra mile every day
- Michael (6/5): - Overrated Room was barely big enough to put our bags on floor and walk to bed. No electrical outlets! Really old place that needs renovation. No bellman, so toting our bags to lift was it! Good location
- Ozlem (8/5): - Our family room was in the annex building around the corner from the main building. It was dark and depressing with low ceilings, small windows. The breakfast buffet was good, with eggs, sausages, bacon, cold cuts, a variety of pastries, fresh fruit salad, yogurts and cheeses. The front desk was very helpful.
- shairose (6/5): - Older & dates rooms! Location was the only plus - service was good. However rooms very dated & breakfast for 15 euros was ok 👍
- Brent (6/5): - OK property. Not sure if it’s “luxury”. Old room, bathroom mold, squeaky floors.
- Nick (10/5): - I chose this property because I liked the idea of the small terrace/balcony. The pictures were proven correct, that it was smart and stylish without the over the top Venetian decor of some other hotels. Plenary of space in the room and in reception. Zircon in the room was vital. An excellent breakfast with attentive and helpful ladies looking after us. Good value for money and an excellent stay.
- Anna (10/5): - Convenient location.
- Reyhan (10/5): Great value - I think it is as nice as it could get for the money you pay. Great location, very nice room. Not super luxurious but definitely comfortable and feels great.
- Judith (10/5): - Lovely hotel as described…
- Louise Elizabeth (8/5): - Great location 2 minutes from alilaguna boat from airport. Close to waterfront, St. Marks, restaurants and shops. Lots of locals around so you know its a good area. Tony on Reception was lovely with a warm and welcoming attitude. Always remembered our Room number from Day 1, nothing was too much trouble. The bar is not manned and although Reception would get us a drink when asked, it wasnt 24hrs. Good size room, comfy beds, amazing Murano glass chandelier, terrace over courtyard.
- Marissa (10/5): - Very friendly and helpful staff. Hotel in great location, close to water bus access, restaurants and canals.
- Jennifer (10/5): - Our room accommodates our family of four. The suite we were in had a kitchen and washing machine.
- Vladimirs (6/5): - Nice location, small windows with limited view, some insects found occupied the room. The staff was nice. No benefits for gold status provided.
- Ethan (10/5): - The Staff a so professional and helpful, they offer recommendations for places to eat- that are away from the tourist spots. The location is excellent - so easy to get to taxis - to the Square and any activity you have booked. The room was spectacular. Cool, spacious, a new bathroom with a fantastic shower. I even had a balcony overlooking the quiet courtyard. A true sanctuary.
- Raul Jr (10/5): - The hotel is right in front of the San Zaccaria A vaporetto station. Just a few meters from San Marco Square. Really great hotel. The staff were extremely helpful, specially Luca. Great restaurants on all sides. I would definitely stay there again.
- James S (8/5): Convenient and clean hotel- room needs update - Great location and friendly staff (as others have said. Very clean and nice lobby. We must have drawn the short stick as our room was tiny as was the bathroom. I expect this in Europe though. The big negative for me was the bed. The mattress has to have been from 1950. It was as hard as a rock and sagging badly where people before us had slept. The bathroom was tiny and in desperate need of an update. While both the bed and the bathroom needed updating, everything felt clean- just felt like more of a hostel than an actual hotel when we got to our room. Location of the hotel is fantastic and just a few minutes walk to st marks square. Ferry is very close by as are restaurants. While the hotel is close to all the action, it is also very quiet and just off the beaten path. I stay in hotels often, both in the US and abroad and I would not stay here again based on our room experience and lack of comfort during our stay, but everything was adequate and the staff was great.
- Lilia (8/5): - Pleasant stay in a beautiful hotel.
- Sandra (6/5): - I would not recommend the property.
- Melissa (10/5): - The staff were friendly and helpful. Our room with a terrace was lovely!
- Fredrick (10/5): - The facility oos excellent in everything. The staff is multilingual. They were helpful with dining and arranging transportation. We loved the complimentary sparkling wine and tour of the Murano glass factory. Vencie has a piece of our heart ❤️. Loved our stay..
- Satomi (10/5): - Great stay
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