Caravelle Saigon
Location: 19 - 23 Lam Son Square, District 1, Ho Chi Minh City, Ho Chi Minh City, VN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the ultimate luxury at Caravelle Saigon, where sophistication and comfort converge in the heart of Ho Chi Minh City.
Unwind in Style
Recharge at our full-service spa, indulging in massages, body treatments, and rejuvenating facials. For the active traveler, enjoy our health club, outdoor pool, and hot tub designed for relaxation and recreation.
Gastronomic Delights
Savor delectable cuisine at NINETEEN Restaurant or opt for 24-hour room service for a private dining experience. Don't forget to enjoy refreshing drinks from our poolside bar and 2 lively lounges.
Convenience at Your Fingertips
Stay connected with complimentary wireless internet, and take advantage of our business center and roundtrip airport shuttle service. With 333 air-conditioned rooms equipped with premium amenities, your comfort is our priority.
Elevate your stay by booking a room at Caravelle Saigon today!
Important Information
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Limo or town car service available
- Full-service spa
- Meeting rooms
- Wedding services
- Tours/ticket assistance
- Conference center
- Snack bar/deli
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Ballroom
- Banquet hall
- Casino nearby
- Health or beauty spa nearby
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Two bed room Suite - SIGNATURE LOUNGE PRIVILEGES
1 King Bed and 2 Twin Beds
1463-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location; guests under 12 years old not allowed in lounge
Layout - 2 bedrooms and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (5 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Free WiFi
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Signature Twin - SIGNATURE LOUNGE PRIVILEGES
2 Twin Beds
366-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location; guests under 12 years old not allowed in lounge
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Signature King - SIGNATURE LOUNGE PRIVILEGES
1 King Bed
366-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location; guests under 12 years old not allowed in lounge
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Opera Twin
2 Twin Beds
366-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Heritage Suite - SIGNATURE LOUNGE PRIVILEGES
1 King Bed
1119-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location; guests under 12 years old not allowed in lounge
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Executive Suite - SIGNATURE LOUNGE PRIVILEGES
1 King Bed
721-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location; guests under 12 years old not allowed in lounge
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Deluxe Twin
2 Twin Beds
366 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Signature Studio - SIGNATURE LOUNGE PRIVILEGES
1 King Bed
463-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location; guests under 12 years old not allowed in lounge
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Free WiFi
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Signature Premium - SIGNATURE LOUNGE PRIVILEGES
1 King Bed
409-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location; guests under 12 years old not allowed in lounge
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Free WiFi
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Deluxe King
1 King Bed
366 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Opera King
1 King Bed
366-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Opera View Suite - SIGNATURE LOUNGE PRIVILEGES
1 King Bed
968-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location; guests under 12 years old not allowed in lounge
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a pillow menu, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Free WiFi
- Pillow menu
- No cribs (infant beds)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
Guest Reviews
- Marilen (9/5): -
- Susan (10/5): Best place to stay in HCMC. - Loved the signature lounge for breakfast, not too busy but a good range and selection from the buffet and you can order eggs etc to order
- Bissell (10/5): It was fantastic. - Great location. Amazing pool. Beautiful Hotel. Rooms are fantastic. Staff are wonderful Nothing.
- Filippo (9/5): Geweldig tevreden, erg luxe voor een zakelijk verblijf. - Uitstekend hotel en voor mij een vaste verblijfplaats in Ho Chi Minh.
- Joseph (10/5): All of the workers were great they made my stay very comfortable - The property was awesome. It was centrally located to all of the attractions that I wanted to visit.
- CLAUDIA (10/5): Epicentro de Ho Chi Minh - Localização, melhor impossível! Fica perto de todos os atrativos do centro. Alguns quartos podem ter problemas de cheiro devido a umidade, mas a equipe prontamente instalou um desumidificador no meu quarto.
- Hung (10/5): -
- Joseph (10/5): -
- Katharina (9/5): - Ausgezeichnet Lage
- Chris (10/5): I would definitely stay here again - Location was excellent. Historically significant hotel. Signature lounge was ideal. Nothing
- Mourad (9/5): -
- georgewP4785PQ (10/5): Wonderful Experience! - Most Friendly and accommodating staff that I have stayed with! Just a great overall experience!
- Joanna2020 (10/5): Maybe again - Great hotel in the right place :) We loved our room and the lounge upstairs. Breakfast area downstairs should be bigger. Breakfasts in the lounge upstairs were good enough
- GJMLyon (10/5): Séjour professionnel - Good stay nice room nice airport shuttle with mr Phuong
- Jiro (10/5): - ホーチミンの中心にあり、街歩きに大変便利です。 部屋も綺麗で、手動ですかウォシュレットも有ります。 スタッフは皆さん丁寧に対応されていました。 特に有りません。
- AliJoburg (10/5): Great stay at caravelle - Perfect location. Rooms were clean and fresh. Everything was updated. Breakfasts were excellent. The roof top bar was the only tired part of the hotel which wasn’t a problem as there were loads of other walkable options.
- Stephen (10/5): -
- Roy (8/5): Enjoyable stay with a few rough edges showing - Room was as advertised with great view of the Opera House. Staff at bars and front of house were unfailingly friendly and excellent. The rooftop bar with its Vietnam War history was really interesting. We paid for the breakfast buffet on one morning. Found it pretty underwhelming. The pool area is looking really tired and a bit grubby. Some reinvestment required.
- Y7084AWanthonyp (10/5): A lovely, elegant hotel with exceptional staff - The hotel is perfectly located, elegant with great staff. Ms Thy and the rest of staff were always willing to help and gave us a wonderful stay. The Signature room with lounge access was excellent, providing an exclusive venue for drinks and canapes. Highly recommended.
- hanhn897 (10/5): good service - hotel is very good, supporting team is very good, especially Ms. Châu Lê (Sales Department), she is very keen and well take care of guests
- Jasmina (8/5): Ms. Vy was very helpful-first room we were assigned had a really bad odor, and they transfered us to another room. Thank - The location, The fact that they hold a deposit despite full pre-payment; the breakfast room and coffee could be better
- Pham (5/5): -
- Sophie (9/5): - The location was fantastic right in the heart of Ho Chi Minh! The hotel rooftop bar was amazing, it had great views and a fab happy hour! The hotel rooms were spacious and had the bathrooms were lovely! N/A
- kian kok (8/5): - good
- SONIA (10/5): Elegant and comfortable hotel. - The location of the Caravelle is perfect. Right next to the Opera House and everything we needed was close by and walkable for us. The hotel itself is lovely. Spotless, tastefully decorated with attentive staff. We had a king room which was incredibly comfortable. Beautiful bed and pillows and a very nice shower. We paid a little extra for the Signature Lounge access which was rather lovely. It gives you a personal check in/check out experience, free tea, coffee and soft drinks throughout the day, light food/snacks in the afternoon and complimentary sunset cocktails and canapés in the evening for 2 hours. It was a nice touch and the food offered was occasionally enough to fill us up instead of going out. The gym facilities are excellent and the pool area is nice. It gets the most sun in the mornings until lunchtime and the sun loungers and day beds are comfortable. There is also a pool bar, iced water in the gym and free fresh fruit. Nothing
- craigpZ7085UA (10/5): Airport Transfer - Very good transfer with Mr Phuong the driver. Safe, friendly and very courteous. Recommend this service when Ho Chi Minh
- Bayan (9/5): -
- Karina Thi Huong (9/5): Grear staff, good service & great location - Excellent Nothing I didn't like
- Erica (8/5): Very comfy - The hotel was very comfortable. The spa & massages were magnificent! Beds were very comfy. But perfect for a stopover route to Europe. Only downside was a musty smell through the aircon.
- Yavuz Recep (10/5): -
- james (7/5): Very good - It was all good At times the staff was just too much....fussy trying to do everything for me...I understand its there job to help and all but just a little too much
- ziweih2026 (10/5): Number one hotel - hotel is located in the center of the city. My room has good view face to the Saigon river. The stafffs are very friendly., helpful … Many thanks to : Nhi, My,Thao, Hieu bell, Truc, Ngan, Dong, Lan Anh….
- LightPacker67334 (10/5): Amicigar 2026 - Great experience. Superb all the way! A hotel that I will definitely go back to. Thanks to the staff for a most wonderful experience!
- ppom99 (10/5): Couldn’t have been improved - We had a fantastic stay at the Caravelle. We stayed for one night before flying to Phu Quoc and our room was lovely, the staff were helpful and breakfast was good. We then stayed for 3 nights after Phu Quoc before flying to Da Nang and this time our room was upgraded and absolutely spectacular views! The pool is lovely too.
- 587ajayp (10/5): Perfect place to stay - Good location , hotel very clean and friendly. Vietnamese people are super friendly. Must use the spa as in massages if you can , super good
- David (10/5): -
- N2266HFcecilian (10/5): Would love to come back! - Great experience, room is fantastic, super comfy bed, staff is great.
- Adventure42741875213 (10/5): Fantistic Experience in HCM city - Very good location in District 1, the room was clean and well equipped. Hotel staff are very professional, friendly and caring.
- Van (9/5): -
- Trâm (9/5): -
- MARTHINUS (9/5): -
- Cosmos (7/5): -
- Hywel (8/5): -
- David (10/5): - The staff were amazing, especially on the 9th floor club room.
- Peichieh (9/5): - 早餐很好 無
- Els (10/5): Heerlijk - Locatie, faciliteiten Alles perfect
- Valérie (5/5): 5-star like Caravelle Saigon, I found the experience quite disappointing. While the location is excellent, the service - 0 I have stayed in many hotels around the world, but for a property that claims to be 5-star like Caravelle Saigon, I found the experience quite disappointing. While the location is excellent, the service did not meet expectations. The staff lacked professionalism, especially in how they with guests. We were sitting in the hotel lobby having coffee, which was already priced at nearly three times higher than outside cafés. However, we were not allowed to consume our own drinks and pastries that we had brought with us. I find this policy unreasonable and lacking in flexibility, especially considering we were already paying customers using their services. The rigid attitude of the staff made the experience uncomfortable and far from what I would expect from a 5-star hotel. Overall, not worth the rating in my opinion.
- Louise (10/5): Fantastic hotel, located centrally. Fantastic staff who helped us get back our lost suitcase from the airport. Room and - The history of the building. The great service by staff and the location
- Charles (10/5): -
- Eng Hock (10/5): Fantastic staff! A wonderful place to stay close to many attractions and very convenient to get to. Totally enjoyed our - Very close to many attractions, shopping areas and eateries. Room was clean, comfortable, good size and has all the features required. The breakfast buffet range was large and catered to everyone’s tastes. The staff were all fantastic and super helpful. Nothing. I liked everything
- Charles (10/5): -
- Charles (10/5): -
- anhhO7540RX (2/5): Poor - Our experience was extremely disappointing. From the Front Office to the restaurant, we were repeatedly asked by staff to leave reviews on Tripadvisor. Since when is it acceptable to pressure guests like this? If we are satisfied, we will choose to leave a review on our own. What made it worse was discovering that the person involved was the GM. His attitude was inappropriate and offensive, showing clear signs of racial bias based on my friend’s darker skin tone, along with unnecessary and intrusive questions. This is unacceptable and far below the standard we expected.
- Silvio (9/5): - ottima colazione e palestra e spa prezzi troppo ati anche dei servizi e
- Taco (8/5): Great place to discover Saigon - Excellent location and fantastic breakfast, amazing view from rooftop bar Breakfast a little pricey, rooms a bit dated
- Rodolphe (9/5): -
- Charles (10/5): Excellent. - Location. Signature Lounge. Attentive lounge. Nothing.
- Carol (10/5): Would stay again and highly recommend stay with Club inclusions. - Staff in club lounge were exceptional as was the food. Staff throughout the hotel very good. Room size big, clean, beds very comfortable, location excellent. Nothing
- Bich (4/5): - The location I experienced an asthma attack triggered by the air conditioner, which was emitting a strong, unpleasant smell throughout my room. Although they moved me from level 8 to 9, it hasn’t helped at all. Ruined my day!
- Huan (10/5): -
- 453phengs (10/5): Very good - homely welcoming by Mr Lam of concierge drpt.
- Dat (8/5): -
- Guest (9/5): -
- changhoh2026 (10/5): My Love Caravelle! - Caravelle is perfect. Especially Location is good. I think Caravelle is better than Hilton and Renaissance at riverside.
- nh_nn190 (10/5): N wrod - Ít was expensive as hell, 5 stars bút hella broke
- Fiona (10/5): Brilliant, second time, will always stay there on visits to Saigon - Everything, staff, facilities, location and vibe All perfect
- T7269XXmc (6/5): Substandard service for the price point. - Service was substandard. I was told my room wasn’t ready while I waited, several others got their rooms. My friend was charged for 2 bottles of rum instead of 2 shots of rum for his drink at the bar. My other friends room had air conditioning issues in his room (it was very hot/humid when we were there). They also told us that what we order for drinks was “unavailable” on several days.
- cherrycJ166NK (10/5): . - Thanks for Mr Hieu Bell for his helpfullness
- anath (10/5): -
- Martin (9/5): -
- Martin (9/5): - I've stayed at this hotel several times and it's definitely one of the best hotels in Ho Chi Minh City. The staff is friendly, especially at the pool bar; they were so caring. pricey breakfast. no deals for longer stays
- Martin (9/5): -
- 566hiroshim (10/5): Hueu Bell good service - well treated チェックインがスムーズだった
- Road728626 (10/5): Loved the Beautiful and Clean Room - Beautiful and luxurious room that I liked very much. Very clean and well-maintained compared to other hotels in Saigon. The staff were friendly, hospitable, and helpful. A very pleasant stay.
- Moonstone_Rosy (10/5): Beautiful Luxury Stay with Excellent Service - I really enjoyed my stay. The room was beautiful, luxurious, very clean, and well-maintained, much better than many other hotels in Saigon. The staff were friendly, hospitable, and always helpful. Highly recommended
- Vickybs (10/5): Vietnam 🇻🇳 have to visit! - We had a fantastic stay at the Caravelle Saigon Hotel—perfectly located right in the heart of everything. You can step outside and instantly be amongst the buzz of Ho Chi Minh City, with the Opera House directly across the road and all the best shopping, cafes, and attractions just a short stroll away. The service was exceptional—nothing was ever too hard. A special mention to Hieu from the Bell team, who didn’t even blink when we (unsurprisingly) over-shopped and needed our luggage weighed. He came up promptly and handled it all with a smile. The breakfast at the hotel was delicious and definitely worth trying—but I’d recommend doing it once and then heading out to explore the incredible street food scene. It’s everywhere, and honestly, some of the best meals come from simply following the locals—see where they line up, copy them, and repeat! Overall, a brilliant stay with top-notch service, unbeatable location, and the perfect base to experience the best of Saigon.
- 884wuc (10/5): good - hhieu bell isgood the hotel is beautiful
- Mav1931 (10/5): Hieu Bell was fantastic ! - Hieu Bell was a fantastic assistance to us on arrival. Very informative and gave great advice about the City.
- Trung Dung Thi Nguyen (7/5): -
- Loriol1 (10/5): Great hotel in a good location. - Great hotel overlooking the Opera House and from which the famous Saigon helicopter evacuation photo was taken, since this was a former war correspondents hotel. Staff were friendly and helpful although when we ordered 2 cocktails under the buy one get one free happy hour, they ordered 2 and then 2 free so we paid twice what we intended as the transaction couldn't be reversed! There is a large pool although overshadowed by tall buildings. Breakfast was also very good. We really liked the history and location of this hotel.
- Sergei (10/5): -
- Eric (10/5): C’est le meilleur hôtel de Saigon - L’emplacement, le confort. Rien
- CHRISTOPHE (9/5): -
- Nghia (10/5): Hoàn hảo - Vị trí trung tâm.
- Shadi (10/5): -
- Ngọc (10/5): -
- emiromer (10/5): Perfect - We stayed 2 nights in this hotel As a result review İt was perfect
- Ben (9/5): -
- 31prasannav (10/5): Really amazing experience - Hieu Bell was so pleasant and helpful. Absolutely amazing experience with the staff and particularly Hieu Bell.
- Phuoc_Dat_Ho (10/5): Great Business Lunch Experience with Thoughtful Service - I had a business lunch with my boss at Reflection Restaurant at Caravelle Saigon yesterday. While heading to the restaurant, I accidentally went up to the 9th floor instead of the correct one. Fortunately, I was warmly assisted by Ms. Uyên, who kindly guided me back to the 3rd floor. Her friendliness and professionalism truly stood out. The lunch experience itself was excellent. The food was delicious and well-presented, meeting our expectations for a business setting. What made it even more special was the ambiance the restaurant offers a direct view of the Opera House, creating a refined and relaxing atmosphere. My boss was especially impressed with the quality of the dishes, which made the meeting even more enjoyable. Overall, it was a memorable experience, not only because of the cuisine but also thanks to the attentive service. I would definitely recommend this place for business lunch or a refined dining experience in Saigon. Cheers
- kimhC2267EC (10/5): Caravelle hote- The Benchmark for Luxury Service. Nothing Else Compares - We were absolutely blown away by our stay at Caravelle Saigon Hotel. From the moment we arrived, the service was exceptional. Every member of staff made us feel truly valued, from the driver who picked us up to the lovely young man who kindly assisted with our luggage. The executive lounge experience was outstanding. The team went above and beyond, even remembering our drink preferences, which made everything feel so personal. I would especially like to thank Nam, one of the staff in the executive lounge. He greeted us every day with the warmest smile and consistently went out of his way to ensure we had everything we needed. Our room was simply the best we have ever stayed in. The balcony, overlooking the Opera House and the main square, was breathtaking and worth every penny and more. As a small piece of feedback, we felt the fruit selection in the lounge could be improved with a bit more variety. Vietnam is known for having some of the best fruits in the world, so it would be wonderful to see this better reflected in the offering. The same applies to the fresh juice options, where a wider selection would really elevate the experience. That said, the noodle offerings were absolutely fabulous and a real highlight, we thoroughly enjoyed them. The only downside? Everywhere we go now, we find ourselves comparing the service to the Caravelle, and we’re quickly disappointed. We have stayed in many upscale hotels, but none have come close to the level of service we experienced here. We are currently staying in a top-category villa at a Marriott resort in Da Nang, and it has only highlighted just how exceptional the Caravelle truly is. In fact, my husband loved it so much that he insisted we return for our final four nights in Saigon, something that wasn’t even part of our original plan. We would like to express our deepest gratitude to Ms. Nhien, Director of Rooms, for everything she has done for us. She ensured that every detail of our stay was perfectly arranged and truly went above and beyond to make our experience exceptional. As we have said before, she is truly outstanding and a real asset to the Caravelle.
- richardK3032ZS (10/5): Thoroughly enjoyed our stay - Exceedingly comfortable and in a perfect location. Food good, service excellent, and the swimming pool and spa are lovely. I'd position as 'volume luxury' rather than truly high-end.
- Chi (9/5): Great location, close to almost all attractions. Super supportive staff, professional and friendly. - Excellent staff, super supportive and friendly. No
- Ali Murad Khan (10/5): Luxury at the heart of all tourist destinations - The location and access to services
- BRENDON (8/5): -
- Tina (10/5): Wonderful! - Staff extremely polite. Wonderful food in the Signature Lounge. Comfortable bed. Central location.
- Henry Lindberg (10/5): - Location and superd lounge. Excellent breakfast and we had a fun Sunday brunch! All good.
- geoffrey (10/5): SO GOOD IT WAS LIKE AN UNREAL DREAM - IT WAS A DREAM. NOTHING . IT WAS UNREAL.
- Sandra (9/5): -
- Dzung (10/5): Luxurious Facilities. Exquisite Environment. Professional Conduct All Around - Meet all expectations. A bit expensive but reasonable for what offered Nothing
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