Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr

Location: 1760 Pembrook Drive, Orlando, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Facilities for disabled guests
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access

Rooms Available

• Studio with 2 Double Beds - Non-Smoking

  This studio features a kitchen as well as a dining and work area.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Dining area
  • Stovetop

• Studio with 1 King Bed - Non-Smoking

  This studio features a kitchen as well as a dining and work area.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Dining area
  • Stovetop

• Queen studio with 1 Queen Bed - Disability Access/Non-Smoking

  This accessible studio features a kitchen as well as a dining and work area.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Dining area
  • Stovetop

• Queen Studio - Non-Smoking

  This studio features a kitchen as well as a dining and work area.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Dining area
  • Stovetop

Guest Reviews

• Adia (10/5): -
• Richard (6/5): -
• Jenkins (10/5): -
• Maysonet (5/5): I will not go again - Location Homeless people around, loud music all night, smell of marihuana
• Potts (8/5): - Only 15 minutes from where I needed to be. Place and room was clean. Friendly front desk person (she was the only staff person I saw) at check in. No front desk after a certain time. Only soap and toilet paper in the room. No coffee maker. No plastic wear available (if you order food, make sure they bring utensils!)
• Irene (8/5): Overall great location, price was excellent and it was a very nice looking hotel! Breakfast was a plus. Great restaurant - It’s really nice and clean. The breakfast was good which is a plus! The mattresses weren’t as comfy as other hotels.
• Mack (1/5): Didn't enjoy my stay - Price and location Roaches can out of the mounted headboard.
• elester (10/5): -
• Sherwood (8/5): - Comfortable Not really dirty but pests were around the room
• Carlena (1/5): - Ladrones
• Balkan (1/5): HORREUR - On a fuit!!! Le cafard qui nous a accueilli dans l'évier de la salle de bain!! La saleté, l'odeur nauséabonde de la chambre!!! On est resté 1 minute!!!
• Evans (10/5): -
• Thomas (1/5): - Zero staff in the morning just bums walking in and out of the lobby smoking cigarettes if you’re looking for a half way house this place is for you.
• Cynthia (8/5): - Smelled like cigarette smoke
• washingtonally (4/5): - Location is great! Roach in my bathroom, No kitchenware, NO ICEMAKER, carpets smelling & dirty, hallways smell like smoke. Everything needs to be cleaned
• Gabriel (1/5): - Nada Todo
• Bonnika Triplett (6/5): - The sink was clogged and the need to update their rooms badly my bathroom had mold and no ventilation just ther until my place was ready but overall it's not a long term place the floor I was on smell like cigarettes smoke and dog.Their to pricey for the condition it is in
• Merweather (10/5): -
• Merweather (10/5): - Good vibes lol
• Dashia (1/5): Horrible - The front clerk was nice and accommodating My room was full of roaches , turned the lights on in the middle of the night and was horrified !! I had to sleep in my car .
• Bia (1/5): -
• Cherlyn (8/5): -
• Smoke (10/5): -
• Smoke (10/5): -
• Valeria (2/5): - No estaba limpio y habían cucarachas. No habia shampoo ni acondicionador. Tampoco secadora de pelo
• Merweather (10/5): -
• Emmanuel (6/5): -
• Emmanuel (6/5): -
• Richard (4/5): I will not stay there again. I want someone to contact me about a parcial refund. - location The free internet was not working. No hand towels, sink drain very slow to drain. no toilet paper to replace.
• Jasmin (10/5): Wonderful experience. 10/10 - Best hotel experience ever. The staff is so kind & amazing & great genuine hospitality. Tony, Noah, Max, Devin, Mike , Ivey & Glacia all deserve a business trip cause I’ve never seen a building full of smiles with such kindness. I had a wonderful stay at this hotel. The room was spotless, comfortable, and beautifully maintained. The staff was incredibly friendly and helpful from check-in to check-out, which really made the experience feel welcoming and stress-free. The location was perfect & close to everything I needed while still feeling quiet and relaxing. Housekeeping was consistent, & all amenities were exactly as described. I truly felt safe, comfortable, and well taken care of during my stay. I would absolutely stay here again and recommend this hotel to anyone looking for a clean, peaceful, and enjoyable place to stay. No complaints.
• Katina (10/5): -
• Katina (10/5): -
• Dyanne Bryant (5/5): - This Hotel needs upgraded Not much
• Katina (10/5): -
• Shelby (10/5): -
• Shelby (10/5): -
• Shelby (10/5): -
• Shelby (10/5): -
• Austin (10/5): -
• Yunio (2/5): -
• Shelby (10/5): -
• Austin (10/5): -
• Shelby (10/5): -
• Guerrier (10/5): -
• Jasmin (10/5): Very enjoyable. - Phenomenal performance amazing staff. Tony, Devin, Max, Mark, Noah, Ivey , & Glacia are all amazing people & make me feel comfortable coming. Everything was great no complaints.
• Matt (10/5): Great stay with excellent staff and customer service. - Excellent customer service and next to major highway. All good.
• Grecia (10/5): -
• Joseph (10/5): -
• mendoza (8/5): -
• Karla (9/5): Excelente - Perfecto
• Jasmin (10/5): Felt like a home away from home. - Staff was very kind. Tony is a great manager & the employees are always smiling & in a good mood. Noah did great decorating the lobby, Devin is always so welcoming & understanding when I need a new key, Max & Mark have good energy. I love seeing Evy & Glacia when I need , they do a phenomenal job when it comes to housekeeping service. Highly recommend anyone to use this location. There’s no complaints
• Jerome (7/5): -
• Guerrier (8/5): -
• Katina (10/5): -
• Nikki (2/5): Need remodeling and pest control - The location The rooms were old the carpet smelled. There were roaches it was just horrible there was roaches in the fridge.
• Rob (1/5): -
• Rob (1/5): -
• Rob (1/5): -
• Alan (5/5): The property and staff were fine but the room was dirty and falling apart! - The property is in a good location for my visit to the area. The staff is always very friendly very friendly and helpful. The room was old and dirty. Floor and carpet was filthy. Refrigerator was rusty,floor was worn and sinking around the kitchen sink and bathroom. Bathroom fixtures were calcified. There was no nightstand next to the available outlets to plug in and charge my devices.
• Petit (1/5): -
• john (1/5): Not safe - Nothing There was ants in the room i was moved twice the room in one room was sticky and not cleaned people were smoking pot in the hallway. The front desk allowed some guy at night walk around the building he tried to get in my room.with a key card . Prostitutes in the parking lot on the weekend i reported all of this to the front desk but I dont think they cared
• Velvert (10/5): -
• Matthew (10/5): -
• Edgar (5/5): -
• Dave (4/5): -
• jessica (10/5): -
• Clearance (1/5): -
• Tiki (9/5): - Everything was ok
• Michael (10/5): - Staff was very helpful and friendly Nothing
• Sanchez Diaz (1/5): Jamás lo recomendaría sucio asqueroso - Nada, pagué extra para que me tocara una cama king y me dieron una habitación con dos camas, cuando me dirijo a la habitación estaban los baños sucios y sin hacer la limpieza, me cambian luego la habitación y habían cucarachas muertas y vivas por toda la cocina y baño da asco Nada, pagué extra para que me tocara una cama king y me dieron una habitación con dos camas, cuando me dirijo a la habitación estaban los baños sucios y sin hacer la limpieza, me cambian luego la habitación y habían cucarachas muertas y vivas por toda la cocina y baño da asco no quise quedarme allí y me dicen que me devolverán el dinero y dos días después me llega un correo indicando que no es 100% seguro que me hagan la devolución, es lo más descarado del mundo jamás lo recomendaría
• Jon (10/5): -
• Maria (4/5): Dissapointed - Location was only two miles away from hockey rink. This is my 3rd bad review. I'm not expecting the Ritz, I no I'm the one booking. Maybe Booking.com could research hotels better before putting them up for grabs. First the room smelled, the fridge looked like one in someone's garage. Dented dirty looking. The floor was sticky walking on it. Did I mention the smell. Tv remote was missing. Would not recommend.
• Johnson (1/5): -
• Ryan (2/5): Avoid avoid avoid - Worst hotel experience. Office was closed so had to call and get after hours help just after 11pm. While waiting someone was being arrested in the parking lot. Key didn't work so had to calls after hours line again. Room was disgusting and no towels. Didn't want to call after hours again so thought I would go get some in the morning, The room was absolutely filthy. There were cockroaches sure, but the worst was a pair of underwear on the light bulb in the bedside lamp. In the morning the desk didn't open until 10am strangely so we didn't get towels and decided to leave and not return for another night.
• Tammy (2/5): - The only thing about this stay that was good was the air conditioning. Room was filthy, only 2 towels for 4 people if you want more you need to bring dirty ones o the desk to receive new ones for a cost. Nothing in the kitchenette you had a fee if you want to cook. Cockroaches
• Samuel (9/5): - That they went out their way to make sure I was comfortable and checked in inappropriate time There was one gentleman who worked behind the counter who was kind of short wasn't real friendly.
• David (10/5): -
• Andrew (1/5): Moldy ac - Nothing AC was encrusted and mold and completely disgusting. It didn't work properly cuz there's so much mold inside of it blocking the air from coming through My girlfriend actually got sick from this The staff found a way to kick us out when we brought it to their attention that s*** was completely unprofessional and completely ridiculous I've got to have a chance to deal with it but I sure will with corporate.
• William (6/5): - It was ok
• Meshalay (2/5): - House keeping accidentally let a quest (stranger) inside of my room while I was sleeping. I was then told there was nothing that could be done about that
• Dreatha (2/5): - The staff was rude and inconsiderate, I had to wait for 20 minutes at the counter to get checked in. Staff) literally walked away and told me that he didn’t care about checking me in. He was gonna call someone else to do that for me. Then when I finally did get checked in, I was sent to a room that was not ready. The room wasn’t clean. There were no sheets on the bed. I had to go back to the counter again and ask for a room that was prepared. The guy acted like it was an inconvenience that I wanted to clean room.
• Shannon (10/5): - It was nicer than I thought
• Jimmy (10/5): - nice
• David (9/5): -
• Danielle (8/5): - I enjoy that this was a lot cheaper vs the other hotels and it’s very convenient to my kids school. I’d consider staying here again.
• Meshalay (2/5): - This hotel goes down in history as the world worst hotel in history. I want to start with it being nasty and everything that’s supposed to be accommodated either doesn’t work or a fee is associated. The staff are rude and sleep on the job. Not to mention it smells like poop or mold. There are constant noise complaints and I got followed twice by strangers almost to my room and I told the guy at the front desk, he asked me what do you want me to do. Excuse me? I have been basically living here for two months because it’s affordable however it’s not safe, it’s not clean, you can’t get help after 10pm, WiFi isn’t included, if you stay less then 7days you will not get clean towels or bedding, you will get chased by dogs though, said no smoking on the premises but right outside the lobby it’s covered in cigarette buds. You can no longer book for one night, you have to book for two. The cherry on top is the last time I gave an honest review the staff harassed me and my partner about it and said if you don’t like it you can leave. This place is crappy but so are the ghetto people who can afford to stay here.
• Amy (10/5): - My room was very clean. The area I was in was nice and quiet. The staff is very kind. I have nothing bad to say about my stay. Everything is wonderful.
• Naomi (6/5): - I explained to Kenny the "manager" that the conditions of this hotel are shocking. I knew it was an extended stay and the rates are lower, i needed 1-2 nights for an event i was in town for and didn't want to break the bank. I have stayed at other extended stays and they were updated, clean and nice overall! This place had roaches, the carpet had mold on it, the room reeked of mold and there were DV fights happening in the parking lot. The elevator only worked going up, but that was whatever. I was only staying 1 night originally and had to change it to a 2 night stay & switched rooms thinking maybe another room would be better. NOPE! It smelled even worse (which i found crazy considering how bad the 1st room reeked of mold). The stench of the 2nd room was so unbearable i asked if my original room was still available. When i told the staff i wasn't happy with my stay because it was just gross. I might as well have slept in my car. They said they'd have Kenny the "manager" call me, when i didnt receive a call i decided to follow up myself. Kenny lied to me on the phone saying he wasn't aware the place had roaches and mold. That is a bold faced LIE. There are roachess crawling on the wall as you walk the hallways, and the mold smell was in at least 2 rooms so as amanager you're telling me you have NO CLUE the hotel you're responsibile for has roaches AND mold?? He said if i emailed him the video of the mold in my room he would do something. I emailed days ago...crickets.
• Malinda (10/5): -
• Sir Nate3000 (8/5): - Comfortable and quiet room. The kitchenette appliances are very old looking with large spots of rust on the refrigerator.
• Edward (2/5): - Roaches
• Jerrico (2/5): - Roaches roaches roaches roaches
• Marnie (2/5): - I stayed on the 2nd floor in a handicap room and the elevator goes up to the 2nd floor but doesn’t go down so I had to take the stairs to get downstairs everytime smh…also I extended my stay only cuz I am here due to doctors appointments and I was charged a early check in fee that I wasn’t aware of at all beforehand and I had already been here I’m not too happy about that and will not be staying at the establishment anymore due to having to pay added costs and not being able to use the elevator and there isn’t even a sign of warning at all the staff is very rude
• Julia (2/5): - It was hotel where people go to use drug, hallway smelled like smoke, and it didn't feel safe. Checked in and left right away. Kid at the front desk was nice tho.
• Meshalay (4/5): - Be aware of your surroundings with this place. There are loads of trash in the stairwell. People follow you to your room. Check out is at 11am but front desk will knock on your door at 9:30 in the morning. When you extend your stay for the night you will have to pay additional charges for early check in and for new towels and internet. If you have other options go with that.
• Malinda (10/5): - Check in was quick and easy
• Lucca (1/5): -
• Andrew (10/5): Fun and cum in a bun!! - Oops a lot Poop on floor
• Meshalay (2/5): - Affordable but at what cost? Had the most horrible experience. Management is mean and incompetent.
• Caro (10/5): - Front desk Representative Noah was very helpful throughout may stay.

Photos