Hilton Orlando Buena Vista Palace - Disney Springs Area

Name: Hilton Orlando Buena Vista Palace - Disney Springs Area
Address: 1900 Buena Vista Drive, Orlando, us

Location: 1900 Buena Vista Drive, Orlando, us

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Luxurious Family-Friendly Hotel in the Heart of Walt Disney World Resort

Swim and Relax: Dive into the fun with 2 swimming pools, a float lagoon, and private cabanas for a perfect day under the sun.

Dining Delights: Indulge in a delightful culinary experience at on-site restaurants like Letterpress, offering a daily buffet breakfast for a great start to your day.

Convenience and Comfort: Enjoy modern amenities in your guestroom including flat-screen TVs, small refrigerators, and luxury bed linens for a relaxing stay.

Experience the magic of Disney just steps away at Hilton Orlando Buena Vista Palace - Disney Springs Area. Book now for an unforgettable stay!

Important Information

The resort fee of USD 41 plus taxes per night includes the following: HSIA One 2oz suncare product per day Access to float lagoon 10% off cabana rentals Disney Transportation 10% F&B in outlets Notary 50% off Golf Rentals at Disney Golf Please note that cribs are available by request. Please note that this property can accommodate dogs but will not accommodate other types of pets. Please note that a maximum of 2 dogs are allowed per room. Please note that the property can only accommodate pets with a total of 40 lbs of combined weight Please note that there is an additional $75 pet fee for reservations of 1-2 nights and a $125 service fee for reservations of 3 or more nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
Heated pool
Lower bathroom sink
Paid WiFi
Outdoor furniture
Coffee Shop on site
Fruits
Shallow end
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Key card access
ATM/banking
Front desk (limited hours)
Express check-in
Billiards or pool table
Snack bar/deli
Golfing on site
Free beach shuttle
Beach umbrellas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Swimming nearby
Charcoal grill
Vegetarian menu options available
Bulk dispenser for toiletries
Pool toys
Accessible shuttle
No accessible shuttle

Rooms Available

One King Bedroom with Resort View Mobility Hearing Accessible Tub

This mobility-accessible room includes a private bathroom with a mobility accessible bath. Visual alarms and notifications are available, including telephone, door knock, fire alarm, and alarm clock notifications. Additional amenities include a sofa bed, a work station, and a small refrigerator. An en suite safety deposit box and an LCD TV are also provided. When booking your reservation, please notify reservations of any notification(s) needed for your stay.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
One King Bedroom with Resort View Mobility Hearing Accessible Shower

This mobility-accessible room includes a private bathroom a roll-in shower. Visual alarms and notifications are available, including telephone, door knock, fire alarm, and alarm clock notifications. Additional amenities include a sofa bed, a work station, and a small refrigerator. An en suite safety deposit box and an LCD TV are also provided. When booking your reservation, please notify reservations of any notification(s) needed for your stay.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
One King Premium Suite Mobility Hearing Accessible Tub

This mobility-accessible room includes a private bathroom with a mobility accessible bath. Visual alarms and notifications are available, including telephone, door knock, fire alarm, and alarm clock notifications. Additional amenities include a sofa bed, a work station, and a small refrigerator. An en suite safety deposit box and an LCD TV are also provided. When booking your reservation, please notify reservations of any notification(s) needed for your stay.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Video
- Heating
- Alarm clock
- Sofa bed
- Cots
- Smoke alarm
- Privacy curtain
One-Bedroom Suite with Two Queen Beds and Pool View

This one-bedroom suite includes a living room with a sofa bed and a private bathroom with granite vanities. A work station, LCD TV, and en suite safety deposit box are provided. A small refrigerator is also included.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Two-Levels King Suite with Pool View

At 1650 square feet, this 2-level, 2-bathroom suite is located in the Island Building and includes a rooftop patio and a spacious living room. A separate dining area includes 6 seats. Multiple balconies are featured.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Video
- Heating
- Alarm clock
- Sofa bed
- Cots
- Smoke alarm
- Privacy curtain
King Room

This 1-bedroom guestroom includes a sofa bed, work station, and an LCD TV. A small refrigerator is provided, as is a safety deposit box. The private bathroom includes granite vanities.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
One King Bedroom Island Suite

This guest suite features a sofa bed as well as a work station and a private bathroom with granite vanities. A LCD TV, small refrigerator, and en suite safety deposit box are also provided.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Video
- Heating
- Alarm clock
- Sofa bed
- Cots
- Smoke alarm
- Privacy curtain
King Room with Epcot View

The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Suite, 1 Bedroom (Holiday)

1 King Bed
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

1 King Bed
Layout - 2 bedrooms
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Suite, 1 Bedroom (Holiday)

2 Double Beds
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Suite, 1 Twin Bed, Tower (Parlor)

1 Twin Bed
797 sq feet

Layout - Separate living room
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Family Suite, 2 Bedrooms

3 Queen Beds
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Presidential Suite, 1 Bedroom

1 King Bed
1798 sq feet

Layout - Bedroom and living room
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Penthouse, 1 Bedroom, Pool View

1 King Bed
Overlooking the pool

Layout - Bedroom
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Suite, 1 Bedroom, Non Smoking

2 Queen Beds
797 sq feet

Layout - Bedroom and living room
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Suite, 2 Bedrooms

2 King Beds
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Deluxe Suite, 2 Bedrooms, Tower

2 Queen Beds
1650 sq feet

Layout - Bedroom and living room
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Suite, 1 Bedroom (1 KING BED AND PARLOR)

1 King Bed
797 sq feet

Layout - Bedroom
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

2 Queen Beds
398-sq-foot room with resort views

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Bathroom grab bars
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-width doorways
- Ceiling hoist
- Desk chair
Room, 1 King Bed (Pink Ribbon Retreat)

1 King Bed
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Room, 2 Queen Beds (Disney Springs View)

2 Queen Beds
400-sq-foot room with city views

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Room, 1 King Bed (Disney Springs View)

1 King Bed
400-sq-foot room with city views

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Suite, 1 Bedroom, Pool View (Island)

2 Queen Beds
797-sq-foot room with pool views

Layout - Bedroom
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

2 Queen Beds
797 sq feet

Layout - Bedroom
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

1 King Bed
398 sq feet

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Grab bar in bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Laptop-friendly workspace
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Ceiling hoist
- Desk chair
Family Suite, 1 Bedroom

2 Queen Beds
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Room, 2 Queen Beds, Resort View

2 Queen Beds
400-sq-foot room with resort views

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

1 King Bed
800 sq feet

Layout - Bedroom and living room
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Grab bar in bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Laptop-friendly workspace
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Ceiling hoist
- Desk chair
Room, 1 King Bed, Resort View

1 King Bed
400-sq-foot room with resort views

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

2 Queen Beds
398-sq-foot room with pool views

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Grab bar in bathtub
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Laptop-friendly workspace
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Ceiling hoist
- Desk chair
Room, 1 King Bed (Fireworks View)

1 King Bed
400-sq-foot room with city views

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Room, 2 Queen Beds (Fireworks View)

2 Queen Beds
400-sq-foot room with city and resort views

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Ceiling hoist
- Desk chair
Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed
800 sq feet

Layout - Bedroom
Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Bathroom grab bars
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-width doorways
- Ceiling hoist
- Desk chair
Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

1 King Bed
797-sq-foot room with resort views

Internet - WiFi
Entertainment - 50-inch LCD TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning
Accessibility - Bathroom grab bars
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Premium bedding
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-width doorways
- Ceiling hoist
- Desk chair
One Bedroom Tower Suite

This spacious family room has a seating area, small refrigerator, and work desk.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Video
- Heating
- Alarm clock
- Sofa bed
- Smoke alarm
- Privacy curtain
King Room with City View

This guestroom features a sofa bed, an LCD TV, and a small refrigerator. An en suite safety deposit box and a private bathroom with granite vanities are provided.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Queen Room with Two Queen Beds with City View

This guestroom includes a work station, en suite safety deposit box, and a small refrigerator. An LCD TV and a private bathroom with granite vanities are also provided.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Queen Room with Two Queen Beds

This guestroom includes a work station and a private bathroom with granite vanities. A LCD TV, small refrigerator, and en suite safety deposit box are also provided.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Two Queen Bedroom with Resort view Mobility Hearing Accessible Tub

The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access

This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Queen Room with Epcot View

This guestroom includes a work station and a private bathroom with granite vanities. A LCD TV, small refrigerator, and en suite safety deposit box are also provided.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Two Queen One Bedroom Family Suite

This guest suite includes a work station and a private bathroom with granite vanities. A LCD TV, small refrigerator, and en suite safety deposit box are also provided.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Video
- Heating
- Alarm clock
- Sofa bed
- Cots
- Smoke alarm
- Privacy curtain
Two Queen Tower Suite

This guest suite includes a work station and a private bathroom with granite vanities. A LCD TV, small refrigerator, and en suite safety deposit box are also provided.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Video
- Heating
- Alarm clock
- Sofa bed
- Cots
- Smoke alarm
- Privacy curtain
King Room with View - Mobility/Hearing Accessible

This guestroom includes a work station and a private bathroom with granite vanities. A LCD TV, small refrigerator, and en suite safety deposit box are also provided.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
One-Bedroom King Suite - Mobility and Hearing Access

This 1-bedroom suite includes a LCD TV, small refrigerator, and en suite safety deposit box. The living room includes a sofa bed and the private bathroom features granite vanities. A work station is also provided.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Video
- Heating
- Alarm clock
- Sofa bed
- Cots
- Smoke alarm
- Privacy curtain
Queen Room with Two Queen Beds with Pool View

This guestroom features a work station, a LCD TV, and a bathroom with granite vanities. An en suite safety deposit box and small refrigerator are also provided.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
One-Bedroom King Suite with Pool View

This 1-bedroom suite includes a living room with a sofa bed. A LCD TV, en suite safety deposit box, and small refrigerator are provided. The private bathroom includes granite vanities.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Video
- Heating
- Alarm clock
- Sofa bed
- Cots
- Smoke alarm
- Privacy curtain
One Bedroom Suite

This suite features a separate living area, flat-screen TV, small refrigerator, work desk and laptop safe. A double-sized sofa bed is also offered. Please note that the price is based on 2 guests. Maximum occupancy is 4. (see Hotel Policies)

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain
Queen Room with Epcot View - Mobility/Hearing Access - Non-Smoking

This guestroom includes a work station and a private bathroom with granite vanities. A LCD TV, small refrigerator, and en suite safety deposit box are also provided.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Privacy curtain

Guest Reviews

Pam (8/5): Perfect location - Communal facilities are excellent Room was on a high level
Mark (10/5): The customer service felt like the old days when they went out of their way to look after their customers - The lazy river and just a five minute walk to Disney Springs Car park very expensive
Luis Carlos (10/5): -
Carine (8/5): Très belle étape. - L’emplacement. Les espaces de restauration, spacieux, calmes. Et le petit-déjeuner très très bon et varié. Très bons produits. Service attentionné. La longue piscine qui permet vraiment de nager. Les transats prévus en quantité suffisante, ce qui est rarissime et très appréciable ! L’écran solaire fourni par l’établissement. Le DJ de 13h à 18h au bord de la piscine : beaucoup trop long et beaucoup trop fort. Fatiguant ! Totalement incompatible avec le repos et la détente. Restauration très coûteuse.
Alexander (10/5): - Swimming zone is amazing
nonah853 (10/5): Purchased a package and we are glad we did it - We met Ambassador David D. and he is a very nice, professional and knowledgeable guy, very easy to work with
J7440CUkristens (10/5): Another Wonderful Trip w. Hilton - I stayed at the Hilton. It was a pleasure as always. Mario was our guest ambassador, and he was friendly and informative. I absolutely love this hotel. I have stayed multiple times and will be returning soon!
355chasef (10/5): Great place for families to get away - Fantastic location, walkable to Disney springs, free shuttle to and from Disney, fun kid friendly pool and very nice on site amenities and restaurant. Ambassador Jose got us hooked up with bonus points by the pool and helped us learn about some great deals to get away for our next vacation. Highly recommend this place, staff and location are top notch.
W2445CJamieg (2/5): I wish it was better - Lilly guest ambassador was awesome and very accommodating after a very bad experience. She made our sad day better with her professional and understanding of what happened. The security and front desk were not accommodating at all and they did not handle our concerns nor did they provide the need power during their power outage with my husbands c-pap machine.
donaldkZ2788FR (10/5): Great for a week or a quick getaway. - A great hotel with a wonderful staff. The location can not be beat. Your next to Disney Springs, close to outlets and restaurants and within minutes of Disney World and Epcot. The rooms are very spacious and comfortable and always very clean. The pool is a nice size and you never feel crowded.
H5977QRmelissan (10/5): Hilton vacation club - I worked with Leah on Hilton vacation club. This is not something I subscribe to because I didn't understand it, but I absolutely loved working with her and getting involved in this. Honestly, I've never met a better sales person in my life that didn't sell me anything but let me make my own decision.
susiek603 (10/5): Samurai was an amazing help - Loved our stay at the Hilton Burna Vista Palace. Spoke with guest ambassador Samurai. She was very helpful and informative. Great asset to your team.
Caroline (10/5): Super Stay - The location is excellent. Clean hotel Parking costs extra
Julio (4/5): -
celestblue (2/5): STINKY ROOM + ROACH - Unfortunately, what should have been a magical 2-night birthday celebration, turned out to be one of the worst experiences for us. The location is great, the hotel amenities looked great (we didn't use most of them), the view we got was nice, BUT THE ROOM SMELLED TERRIBLE. When we arrived we tried to air the room by opening the balcony door and turning on the ceiling fan, but each time we came back to the room, it was the same. What is worst, we had to sleep with that smell (as you couldn't leave the balcony door open without AC) and after a while, even our clothes started to get that smell. I called the front desk several times, each time the system hung up on me. I then went in person to the lobby to make the complaint. I advised about what was happening with the phone system and after explaining the issue, I was told the cleaning people would try to clean and spray something on the carpet the next day, after we left for our day's activities. Then, to add insult to injury, the next morning, I found a roach/bug in the bathroom sink (see pictures). Since the phone system didn't work, we decided to let it go, as we had a busy schedule that day and wouldn't be back until late evening. We came back late that evening and THE SMELL WAS EXACTLY THE SAME. NOTHING WAS DONE. And to top it off, since I booked through a third party, ALGOTEL, they didn't do anything either. They later said that apparently I was supposed to have raised a "FORMAL COMPLAINT." If going down in person, to speak to the front desk agent and advise of the issue, is not a formal complaint, then I do not know what is. We reached out to ALGOTEL, for help and they told me that they were taking care of it. We were only staying for 2-nights, was I supposed to spend the little time we had, at the front desk complaining? No great customer service, no guaranteed satisfaction and no good quality sleep during our stay. No one took responsibility, they just kept throwing the ball at each other. And yes, I am upset, disappointed and DO NOT recommend this hotel directly or indirectly, as they did not live up to our expectations. Big mistake... HUGE!
yankeefanalways (4/5): Never again. - Musty smell in room. Have not felt well since we checked out. Wondering if I have Legionaires.
R5347NQliza (10/5): Hilton Experience - Lily, the guest ambassador is amazing!! Will come back to Hilton again
fatiman795 (10/5): Hilton stay - Initially we are not happy with the stay as we booked this as a promo last minute and we wanted to stay close to Disney property. Our sales presentation experience was terrible and really soured our stay and we agreed as family to never stay with Hilton again. HOWEVER, Lilly the guest ambassador was amazing when on our last day of stay and has salvaged the reputation and was able to even to book us next experience with Hilton, even if we didn’t want to stay here again. Lilly went above and beyond and was able to turn this around for us and we will be back.
Roam20119 (10/5): Lily The Spectacular!!! - Lily the guest Ambassador was spectacular!! She helped me in guiding me through the process for Hilton Grand Vacations, she answered all my questions with expertise. Everything was clear and concise. Her customer service is top tier please give her a raise she is an asset to your company!!
J1165YOtimothyf (10/5): Great experience - Lily was very helpful with all of the information that i needed. Very respectful and nice
Yasmin (10/5): -
K1946XKmarisaf (10/5): Guest Relations - Mario was wonderful and explained everything thoroughly.
Y7674OTrichardg (10/5): HOT 95 degrees - My wife and I thoroughly enjoyed Mario‘s presentation. It is a very good offer. We thank him for his professional courtesy job well done.
242angied (10/5): Girls trip - Thank you Mario! We are here every year for our girls trip
821denzilj (8/5): A good location for Disney fans. - Overall it was a good hotel. The location was convenient for Disney Springs and the Letterpress restaurant had a pretty good breakfast (Grapefruit brulee was brilliant and delicious!). Lilliana the guest ambassador was friendly, knowledgeable and helpful and she convinced me to book another future stay at a Hilton property.
795bjk (10/5): The highlight of Hilton - We had the pleasure of meeting Leah who offered us a vacation package with bonus points. Leah was fun and very engaging. She is definitely good at her job and worth recognition!
annie4054 (4/5): Not staying here again - I want to say that we have no complaints with any of the employees we've encountered. They are all polite, obliging and responsive. That being said, there's only one reason why we won't be staying here again: we had to call the Front desk every..single..day and I'm talking late in the day, to send maid service up to our room ,which the hotel advertises "daily maid service" as one of the amenities. We like clean towels and a neatly made bed. The maids that were sent to service the room did an excellent thorough job. The problem is not with them. "Daily maid service", when advertised, should not have to be asked for. It should be a given. Management needs to get their act together. Try to be proactive and less reactive.
Roving27787371560 (10/5): Great atmosphere - Marlin was great!! Very personable
Sherpa01387467987 (10/5): Great work travel with resort feel - Rooms are very clean and atmosphere great! Marlin was fantastic!
W6232OXamberg (8/5): Friendly, Not Pushy Guest Ambassadors - Dejan (Guest Ambassador) was extremely friendly and resourceful. Explained the area to us and answered all questions we had!
927annaliseh (10/5): Great - Thank you, Marlin! Wonderful experience and wonderful deal
renettas2026 (10/5): Excellent customer service - Max - Want to give a shout out to Max who works with the porters for excellent customer service helping me even though he knew I wasn't going to be able to give him a big tip. Very polite and helpful.
O380FNchloes (10/5): Pool day! - We loved the pool and bar for my friends 21st! Adriana Guest Ambassador WAS SO HELPFUL!
Reo (8/5): -
Cheryl (9/5): - pool safe did not work in the room
Cortnee (8/5): -
guillermogZ7267EU (4/5): Disappointing Stay and High-Pressure Sales Experience - I booked a promotional package expecting a standard Hilton experience, but the stay fell well below expectations. At check-in, my request for a king-size bed was not honored, and I was assigned a double queen room instead. I was also informed that attending a sales presentation was required to avoid additional charges, which was not clearly communicated at the time of booking. The room itself had several issues. It was located directly next to the elevator, resulting in constant noise. The carpet had a noticeable unpleasant odor and visible stains, which made the room feel unclean. Despite being told pets were not allowed, I could clearly hear what sounded like a dog in the room above. The most concerning part of the experience was the sales presentation. After the initial session, I was assigned to a representative named Irene. I clearly stated multiple times that I was not interested in purchasing and explained my financial position. Despite this, I was repeatedly pressured, told I could be charged the full price of the stay if I did not proceed, and passed between multiple representatives who continued the same approach. At one point, another representative raised his voice and told me to “let him finish.” The experience felt less like an informative presentation and more like a high-pressure sales environment. It was also mentioned during the presentation that the interaction may be recorded, but this was not clearly communicated beforehand, which added to the overall discomfort. I attempted to resolve this directly with Hilton through multiple emails and follow-ups over more than 15 days, as well as detailed survey feedback, but did not receive any response. Overall, this experience does not reflect the level of service I expect from Hilton.
Irma (10/5): Good location - The lazy river is amazing Parking is far away
Richard (8/5): Ok stay - Liked the location since we stayed there to walk to Disney Springs Our room wasn't ready so they gave us a different room. The shower was all rusty and needs improvement. Bathing suit liner was on the elevator door on 16th floor. Cleaning staff saw it and left it.
swadlincoteblue (4/5): Money taken off my credit card for breakfast we never had - After spending 2 weeks at this hotel which was a great location for Disney Springs and the free use of shuttle buses to the theme parks were good, we have got home to the UK and been charged on my credit card for breakfast in the hotel that we never even had! I have emailed the hotel who have said they are ‘looking into it and also called them but I had the phone disconnected on me. I am very annoyed about this and the fact that we never used the hotel restaurant once whilst we were there as they will see is even more annoying as to how the charge was even put on our room!. On checkout we were rushed through by a lady who had a handheld device checking you out by the concierge desk, she never showed us the bill or anything so makes me wonder if this is the reason why so they add items to your account! The hotel coffee shop on the lower floor is very expensive so beware, nearly $9 for a small bottle of coke is ridiculous. Do not leave this hotel without checking your check out bill if you don’t want false charges on your account and money taken off your card.
M3273OWrebeccaw (10/5): Wonderful time - Mario, guest ambassador, was great! Had a wonderful time!
Tammy (10/5): Love it - Location This time cheer comp kids. No control
jennifer (9/5): -
Migdalia (10/5): This day was beautiful, comfortable the atmosphere - Everything Nothing
Irina (10/5): -
Irina (10/5): -
Caroline (10/5): Great location and great facilities - Located walking distance to Disney Springs. Lots of options to vist the parks with prebooking shuttles . Had lunch at the restaurant and was really good. The pool and facilities were top class and would highly recommend this hotel for guest services Additional charge for parking.
Alberto (10/5): Best gate away ever - I love the resort and the restaurant The prices just kidding everything was perfect
robmL1266QM (8/5): Hilton Orlando - ⭐⭐⭐⭐⭐ My stay at Hilton Orlando was a wonderful experience overall. When I first arrived, my room wasn’t ready, which was a little inconvenient, but the staff was professional, courteous, and handled everything well. Once I got settled in, the rest of my stay was excellent. I was expecting complimentary breakfast but the hotel doesn’t have complimentary breakfast. The hotel was beautiful, clean, and well-maintained, with great amenities and a welcoming atmosphere. The service throughout my stay was outstanding, and the overall experience made up for the initial delay. I would definitely stay at Hilton Orlando again and recommend it to others! I would like to give a shout out to Ms. Nika if you’re ever in Orlando staying at the Hilton ask for Ms Nika. Also gas prices during Easter was outrageous. $9.95 for regular gas at some places.
dark1352023 (10/5): Always a great stay at the palace. - My wife and I have enjoyed staying at the Buena Vista Palace on several occasions. We are always delighted to have such great guest service during our stay. Our room was clean and smelled fresh. The pool area is exceptionally well maintained. The bartenders at Shades are always friendly and accommodating. The food there is good. The buffet breakfast is always delicious. As a Hilton Diamond member, I am pleased to see that Hilton members are always acknowledged at this property. This property will upgrade you when available. I will stay again as I am sure to receive the level of service expected from the Hilton. Special thanks to Narrit in reservations and to Mario at Shades. Thanks again for a great stay!
claudinemR4901TR (8/5): Happy - Great common grounds, lazy river pool and walking to Disney Springs! Room with balcony view of both Epcot and Magic Kingdom fireworks. Guest Ambassador Sammi was attentive. accommodating and a pleasure to talk with.
Scenic22939311903 (10/5): Palace that treats you like a princess! - Location was amazing! The pool and lazy river were perfect for some relaxation. Our room was perfect and clean. The lobby bar and staff were wonderful! Plus with Bailey and Spencer, I was able to recieve 2 additional trips for an AMAZING value! Thanks so much for all your help and getting my family and fiancé some bonus trips to look forward to!!!
Meliza (8/5): -
lauriebU91TR (10/5): Amazing Front Desk - Thank you to both Luke and Emmanuel for going out of their way to make sure our stay could be possible.
Tracy11776 (4/5): From Relaxation to Disorder: A Family Trip Derailed - Dear Hilton Management, This was not the relaxing family getaway we expected. I have been a loyal guest of Hilton Lake Buena Vista Palace since 2016, and this was, without question, one of the most disappointing experiences I have had at your property. Unfortunately, our stay coincided with multiple large group events, including cheerleading competitions and sorority gatherings. The behavior of many participants and their chaperones was disruptive and, at times, unacceptable. The lazy river was frequently monopolized by large groups forming barriers with inner tubes, preventing other guests from accessing or enjoying the space. Attempts to navigate around them were met with hostility. In some instances, parents were seated at entry points, further obstructing access. Additionally, the adult pool was overtaken by cheerleading stunts, creating a clear safety hazard. At one point, a lift nearly fell onto our 10-year-old child. Compounding the issue, there were no available tubes for other guests due to the groups’ excessive use. Upon arrival, while waiting for our room, we visited the pool area and found the lazy river in an unacceptable condition. There was significant debris throughout, including plastic cups and straws both in the water and along the edges. While the issue was eventually addressed, it took several hours. This level of cleanliness is not consistent with Hilton standards. Evenings were equally disruptive. On multiple nights, we were awakened by loud, unsupervised teenagers in adjacent rooms and hallways. Despite contacting security several times, the disturbances persisted. There appeared to be little to no effective supervision or accountability. Our daughter was also unable to enjoy the lawn area as the area was entirely occupied by large groups who prevented other guests from using the space. I am particularly concerned by the apparent lack of staff presence and oversight in high-traffic areas during such events. There were numerous safety risks, including unsupervised children running along the edges of the lazy river and jumping into crowded areas. The absence of monitoring during these conditions is unacceptable. The most concerning incident occurred poolside, when a group of three individuals stood directly beside our lounge chairs for over 30 minutes, blocking the walkway and invading our personal space. Despite politely asking them to move, they reacted defensively and refused to accommodate. This behavior was both inappropriate and unsettling, ultimately forcing us to leave the pool area prematurely. While I understand that large groups are valuable to your business, it is clear that their presence is being prioritized at the expense of loyal individual guests. When we raised our concerns with management, we were offered the option to relocate to another property rather than having the situation addressed. This response was both dismissive and disappointing. I urge Hilton to reevaluate how these events are managed. Increased staffing, active supervision, and clear enforcement of guest conduct standards are essential to maintaining a safe and enjoyable environment for all. Loyal customers should not feel marginalized due to the presence of large, disruptive groups. Given the circumstances, I expect appropriate compensation and a clear explanation of how Hilton intends to address these issues moving forward. At this time, we will be taking a break from staying at this property. I look forward to your prompt response.
robertolH564WU (10/5): Great experience - Great service very easy to check in and Alex went above and beyond to help me to make my stay even better
maegveenstra (8/5): Across from Disney Springs with heated pool - We were grateful the pool was heated as the weather was cold while we were there. We also enjoyed the hot tub. The easy to grab breakfast place was nice to have onsite. 5 minutes to Disney Springs
GabrielleAvian (8/5): -
Matthew (10/5): Great stay , highly recommend - Location was ideal Everything seems to close a little to early
Lacey (8/5): -
U9031GHsarahp (10/5): Hilton Experience - Jeremy greeted us at the door with a smile & coupons. Great guy!
cutiepebbles75 (10/5): Guest Ambassador - This review is for Mario the guest ambassador only .. he was very personable and easy to deal with.
justingS5729PF (10/5): Great Weekend - Amazing experience! Mario was great and gave us an awesome deal.
timkL4KE (4/5): Loud cheerleaders - The location was wonderful. The front desk clerk (Willow) was extremely helpful. The negative experience is the young girls running up and down the hallway outside the rooms until almost midnight making noise laughing, etc. There were young cheerleaders from the local competition. We understand they were excited but people in the next room had to yell at them to stop.
862jonasd (10/5): Amazing - Great experience, good eateries. Very convenient.
I4716QCalisonb (10/5): Cass is top tier. - Cass was so kind and helpful. She went above and beyond past any other staff member’s efforts.
stephanias91 (10/5): Great job - Cases was amazing l! So kind and friendly
Tourist00841671364 (10/5): Cass is the best! - Cass from the pool bar was excellent and attentive to our very loud and demanding group. She made sure everything was delivered to our table in a timely manner and was kind to all.
daquanp2026 (10/5): Vacation - My wife and I was assisted by Jenny the ambassador in signing up to become Grand Hilton members. She was very informative and helpful.
77caitlinv (10/5): wonderful bartender - Sunnies, has wonderful staff Nicholas is a great server and Cat makes an amazing espresso martini with a great attitude and sweet personality!!+
941marybethg (2/5): Very old dated Hotel- pet friendly but not clean - This is a very dated hotel, very old carpets and it is pet friendly but not people friendly with allergies. The room smelled of a wet dog.. not clean
Melanie (5/5): - The amenities The mattress was do hard. Bad night of sleep.
Footprints126138 (10/5): Get away - Beautiful pool enjoyed ourselves. Breakfast place excellent service Maureen was great with out autistic son. Appreciate her kindness
karenwQ1556LX (10/5): Great time - Great place was with tow show...much fun! Breakfast was great with our buddy Maureen.
P4047WNdyland (10/5): Five Star - Awesome experience, Ambassador Mario was great! Answered all of our questions!
bradleyk444 (10/5): 5 star - Great experience, ambassador Mario was extremely helpful with all of my package questions
H7897JVrickn (10/5): AWESOME STAY - Hotel staff friendly and helpful. Amenities were great. My daughter loved the lazy river. Free shuttles to Disney were easy-to-use. Great place to stay with a family.
J106URkathyf (10/5): Guest ambassador was great! Beautiful hotel - Lilly guest ambassador was great. Very friendly and amicable, provided great offer for a future stays.
Travelling_Sonichka (6/5): Good location but unclean - -Location: 10/10 right in front of the springs and 15min from Disney parks -Staff: nice overall except reception who picked up my call that was rude and the concierge that is less helpful then chat gpt -Room: not clean (see pictures), no coffee refills, below bare minimum: the cleaning lady only makes the bed- that’s it. Rooms are not sound proof, you must bring earplugs or else you hear your neighbours talk.
M7339TXdeanp (10/5): Satisfied custome - Mario was very helpful and informative
shannat2026 (10/5): Tow Show - Mario - is amazing! Booked the package and highly recommend.
karencR2302VS (10/5): Marlin guest ambassador 5 ⭐️ - Marlin the guest ambassador was above and beyond kind. Coming back next year because of the amazing offer Marlin gave us.
D2828BQedwardc (10/5): WONDERFUL!!!! - Marlin our guest ambassador was very nice. She was very informative of all the vacations are available to us. A great asset to your company because she’s a very good ambassador.
Ali (1/5): Extremely bad hotel. They canceled our booking and we left the hotel. Not like advertised. - Extremely bad hotel Extremely bad hotel. They canceled our booking and we left the hotel. Not like advertised. Nothing one of the worst Hilton Hotel ever visited.
197camb (10/5): AMAZING - It’s honestly the best resort ever, Adrianna one of the guest ambassadors was EXTREMELY HELPFUL, and so so kind!!
434gradyh (10/5): Excellent experiences - The experience was fantastic overall. The staff and Ambassador a were very helpful with telling us about the amenities. We ended up becoming owners as well and felt more understood of our needs without being pressured. Overall had a excellent experience.
H1612TEdi (10/5): Front desk service - Nika was very supportive and provided above and beyond service.
asiabrii (10/5): Hilton Grand- Marlin - Marlin was great and was very informative
P5957ZKlaurab (10/5): Family fun in the sun. - This place is great. The food is excellent. The hotel staff are very pleasant. This is my third time here. I will continue to visit annually. Great for all ages. The guest Ambassador Mario was fantastic.
N3258XYhannahh (6/5): Shabby and tired - Have just spent a week at this hotel and would not return. Lobby area is extremely loud and chaotic until late at night. Room was tired and shabby. A thick layer of dust remained on the furniture all week and the room was damp with moisture running down the walls. Musty smell. Cleaning could be improved. I don't think the carpet was vacuumed all week. Staff at the grab and go rude and abrupt Pool area is extremely busy. Loud DJ blasting tunes all afternoon and people drinking alcohol in the pool. Lifeguard non existent. Pool water and in particular the lazy river was dirty. Ducks in the pool which isn't hygenic. A boy was urinating in the bushes by the side of the pool - parents nowhere to be seen and guest ambassador turn a blind eye. Shuttle buses ok but one broke down on us. Doesn't compete in the slightest with an actual Disney hotel
gulsump2021 (10/5): Family vac at springs - Very good location. Jeremy at luggage services was very helpful. Educated us about activities and food suitable for our family. Thank you
OnAir26561254003 (8/5): Short stay but good time - Stayed for a night on a weekend. Got there early and hit the pool .The bar/ pool and recreation areas were real nice, loved the lazy river!!! Location is important to us which is another reason for going here. It was a short walk to downtown Disney . The food area was also well stocked and very convenient.We had a room with a view of nightly area fireworks from our balcony.Staff was good and had some billing issues which were corrected later . We would come back here.
Andrea (7/5): - It was nice and clean The staff was rude
Casey (10/5): -
Leena (9/5): - Cleanliness of the float lagoon was very slightly off but otherwise everything was exceptional.
michellecS5603AK (10/5): Great vacay! - We had such an incredible stay at Hilton Palace Buena Vista Orlando! From the moment we arrived, everything exceeded our expectations, but what truly made our experience unforgettable was Mario, the Guest Ambassador by the pool. He was absolutely awesome, so informative, personable, and genuinely attentive. He went above and beyond to make sure we were comfortable and enjoying every moment. The pool area is phenomenal, and the lazy river is hands-down one of the best features of the resort. It created the perfect relaxing atmosphere for both fun and unwinding. Between the beautiful setup and the exceptional service, we didn’t want to leave. In fact, we had such an amazing experience that we already booked our next stay before even checking out! Highly recommend this resort to anyone looking for a memorable and enjoyable Orlando getaway.
Willy (5/5): -
Yudik (10/5): Muy placentera. - El área de la piscina. Muy acogedor y relajante. Muy buena ubicación.
Dosmetov (10/5): -
Robert (10/5): -