Hotel Mercure Wien City
Location: Hollandstraße 3, Vienna, at
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Central Location and Modern Ambience
The Mercure Wien City offers a prime location near the historical city center and the underground station, providing convenience for exploring the city. The hotel's modern ambiance sets the perfect tone for a comfortable stay.
Comfortable and Air-Conditioned Rooms
Guests can unwind in the hotel's modern and air-conditioned rooms, ensuring a pleasant and relaxing stay after a day of sightseeing or business meetings.
Convenient Amenities and Nearby Attractions
Enjoy the convenience of a parking garage (additional cost) and a 24-hour bar offering a selection of coffee and fine wines. With popular attractions like St. Stephen's Cathedral and the State Opera within walking distance, as well as easy access to public transportation for further exploration, Mercure Wien City is the ideal choice for your stay in Vienna.
Book your stay at Mercure Wien City now for a memorable experience in Vienna!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Non-smoking throughout
- Concierge service
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Garage
Rooms Available
-
Standard Double Room - Disability Access
The double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Room, 1 Double Bed
1 Double Bed
205-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- HDTV
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Single Room with Courtyard View
Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Room (King Size or 2 Single Size Beds)
1 King Bed OR 2 Twin Beds
258-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, twin sofa bed, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Standard Queen Room
Please note: Any change or cancellation may be made up to 3 days prior to arrival date. As from this time, the client accepts to be charged the price of one night, this amount being nonrefundable in case of cancellation or change of dates of stay.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Privilege King Room
This air-conditioned room offers free soft drinks from the mini-bar, a Nespresso coffee machine, and a flat-screen TV, free high speed WiFi and a laptop-sized safe with Courtyard View.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Superior King Room
Spacious, air-conditioned room with a flat-screen TV with integrated entertainment system, free WiFi, a laptop-size safe and tea/coffee making facilities. This room comes with a King-size bed or 2 separate beds and an extra bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Electric kettle
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Guest Reviews
- Waleed (10/5): -
- Eka (8/5): -
- Valeriya (9/5): -
- George (8/5): gostei bastante - café da manhã muito bom e diverso. Pessoal do hotel muito educado, atenciosos. Todos de parabéns. Sempre se pode melhorar, mas não saberia dizer o que poderia ser.
- Manfred (7/5): Hotel in guter Lage mit guten Service. - Das Hotel liegt sehr zentral.Die Innenstadt ist gut zu Fuß zu erreichen. Es gibt eine Hotel-Garage gegen Gebühr. Der Kaffee beim Frühstück aus dem Automaten war etwas bitter.
- Alp (8/5): Für kurze Aufenthalte 2-3 Tage ein optimales Hotel mit einem sehr gutem Frühstücksangebot. - Die Lage - Freundlichkeit des Personals - Das Frühstück - Das Zimmer war sauber und auch total in Ordnung mit allem was man braucht. Nur ein Aufzug leider!
- Chutima (10/5): -
- Marguerite (8/5): - L'accueil et l'emplacement
- Pia (9/5): Siamo stati veramente bene😍 pulito e ottimo staff. -
- Agnieszka (9/5): -
- Maria Jose (9/5): -
- Zeynep ASLI (7/5): -
- Hessel (8/5): -
- Fernando Ramón (9/5): -
- ombretta (8/5): - Breakfast Nothing
- st13 (8/5): - Posizione, staff
- MARTIN (9/5): Agradable y bien ubicado - La ubicación muy buena, para ir caminando al centro y cerca de la estación de metro. Habitación cómoda. Todo bien.
- SANVITO (9/5): - ALBERGO SITUATO IN ZONA COMODISSIMA, SERVIO MOLTO BENE DAI MEZZI. IL CENTRO SI RAGGIUNGE A PIEDI IN CINQUE MINUTI. PULITO, TRANQUILLO. PERSONALE GENTILE. PECCATO NON POTER FARE LA COLAZIONE, TROPPO COSTOSA. CONSIGLIATISSIMO
- Elspeth (8/5): This is a good value hotel for Vienna. - Staff were helpful with our requests. Thoughtful touches like loan of umbrellas during storm and books in the reception area. Most transport was about 10 minutes walk away. Breakfast a bit expensive if you wanted just a coffee and croissant.
- Kanza (7/5): - L’emplacement de l’hôtel est au top , malheureusement la literie n’est pas confortable la chambre est petite loin d’un 4 etoiles mais pour l’emplacement il est au centre de vienne tout est à côté
- Karl-Josef (9/5): - Gute Ausgangslage für Stadterkundungen. Sauberes, komfortables Hotel. Service sehr gut. Eigentlich nichts.
- Fabregat (4/5): - Emplacement. Rapport qualité-prix. Équipements ( pas de placards) Chambre exiguë.....
- Sercan (10/5): -
- Richard (9/5): Quiet clean hotel with lovely mature staff. - Very easy for access to city centre. Very bright appearance and very quiet. Probably the quietest hotel I ever stayed at and staff polite and quiet too !! A restaurant would have been nice and snacks at reception are expensive.
- Adela (8/5): -
- Mathias (9/5): -
- papaki (9/5): very nice location,clean rooms, excellent staff - very friendly staff
- Otto Leopold (4/5): Der nächste Aufenthalt in Wien nicht mehr in diesem Hotel - Die Lage Kein Schrank, Kein Ablagefach für die Wäsche! 26 € für ein Frühstück! 265 € für eine Übernachtung!
- Gamze (8/5): -
- Ray (10/5): Excelente - Lo mejor de todo es el personal, hay una chica morena que es lo más amable del mundo! Todo bien
- Chiara (10/5): - Stanza pulita, molto confortevole. Personale molto disponibile e cordiale
- Joanna (10/5): -
- Sergio (9/5): -
- Yevhen (10/5): -
- Rigon (7/5): -
- Sezer (10/5): -
- Vincent (7/5): -
- Nadine (10/5): -
- Malin (8/5): Allt var toppen, rekommenderas för en weedendresa i Wien! - Det var ett väldigt trevligt hotell, sköna sängar, och vänlig personal! Frukosten var utmärkt med allt man kunde önska, gott bröd och småvarmt osv.
- Rocio (8/5): Estancia muy agradable en el centro de Viena - Muy bien ubicado, limpio y cómodo
- Nazmiye (10/5): -
- Serge (10/5): Un séjour très agréable - Le personnel est très sympathique. L’emplacement de l’hôtel est bien situé. Pour un cours séjour c’est parfait La chambre est petite
- hikmet (5/5): - KAT KORİDORUNDAKİ HALILAR KOKUYOR RAHATSIZ EDİCİ.
- Rodrigo (7/5): - Ar condicionado não funciona a noite
- Maria Grazia (8/5): -
- Suzan (7/5): Kötü değildi, ufak değişiklikler ile daha iyi olabilirdi - Lobide ücretsiz kahve olması çok güzeldi. Otelin konumu güzeldi Odalar çok küçük, gereksiz çalışma masası ve berjer var. Ancak odada 2. Bavulu açacak alan bile yok. Açık gardrop var, duvara monte olsa yer kazanılırdı. Havalandırma petekleri hiç temizlenmemiş, açtığınız anda toz akıyor.
- renato (8/5): Bien passé dans l’ensemble. - Climatisation n’était pas encore programmé, donc la chambre était chauffée à 21°c. Chambre en plein soleil le matin avec fenêtre ouverte encore très chaude. Petite lampe à lire à côté du lit cassée et irréparable. Règlement de chauffage /climatisation. Petite lampe à lire du lit.
- Alessandra (8/5): Nel complesso piacevole esperienza hotel moderno e pulito. Ottimo servizio di tenuta bagaglio. - Pulizia, camere moderne, doccia grande, ottimo servizio di deposito bagagli. Poca empatia da parte dello staff della reception. Sembravano quasi infastiditi durante il check in o per le eventuali richieste.
- MARIA (9/5): - Το προσωπικο ηταν αψογο και πολυ εξυπηρετικο. Καθημερινο καθαρισμα του δωματιου ακομα και το Σαββατοκυριακο Η τηλεοραση δεν εχει καποιο αγγλοφωνο προγραμμα που θεωρω μεγαλο λαθος
- Eva (9/5): Una struttura che consiglio - Buona posizione vicina al centro raggiungibile anche a piedi in meno di dieci minuti e comodo anche per vicinanza a stazioni metro e fermata autobus. Camera pulita e accogliente. Staff gentile e disponibile Tutto bene
- Andrea (10/5): - Colazione, posizione
- Éva (9/5): Kíváló helyen, remek szálloda - A szálloda Bécs belvárosában található. A főbb nevezetességek 15-20 perces sétával elérhetőek. A hotel saját mélygarázzsal rendelkezik 25 EUR/nap áron lehet parkolni. A szoba kényelmes, jól felszerelt, a személyzet kedves, segítőkész. A reggeli bőséges. Amikor probléma merült fel, azt profi módon kezelték. A takarítóval elégedetlenek voltunk.
- Petra (8/5): -
- GRAZIELLA (10/5): - . .
- Cristian (9/5): -
- Julia (9/5): -
- Sarkis (10/5): -
- stefania (6/5): - La struttura si trova vicino al centro La stanza molto piccola, letto non era king size, bagno carino ma senza finestra o areazione.
- Ceyda (4/5): -
- Hélio (9/5): -
- Marco (8/5): -
- Emanuela (10/5): -
- Federico (9/5): - Posizione, ottima colazione, comfort della stanza, cortesia della reception, ottimo collegamento dall areoporto con il bus pubblico
- Immacolata (4/5): Sfatato il mito degli Accor Hotel - E’ centrale e apparentemente bello Cambiate 3 stanze in 3 notti, aria condizionata assente nella Prima all’ultimo piano, ascensore rumorosissimo attaccato alla parete della seconda stanza.ascensore assolutamente da cambiare poiché anche nella terza stanza più lontana da esso, si sentiva ugualmente
- Doris (10/5): Machen wir wieder - Gute Lage Es gab leider kaum eine Ablage für Kleider
- Mortier (2/5): Boffff - Emplacement c est toit Personnel surtout à l accueil, très distant et non chaleureux
- Delyukova (10/5): -
- SANVITO (8/5): - colazione troppo costosa
- Ayla (5/5): Odalar küçük, odada hizmet yetersiz. Konum şehir merkezine 15 dk yürüme mesafesinde. - Kahvaltı içeriği yeterliydi. Oda çok küçük. Odada su ikramı yok. Daha olmayan otel hiç görmemiştim. Terlik, bone, pamuk vs hepsi talep edersen getiriliyor. Bunlar her odada standart olması gereken şeylerdir.
- Kamila (10/5): - Bardzo dobry hotel, wygodne łóżka, bardzo fobre śniadanie. Polecam Brak
- Anna (10/5): Πολύ καλή τοποθεσία σε ήρεμη περιοχή 🇦🇹🫶 -
- Karabacak (10/5): -
- Maíra (10/5): -
- Diehold (9/5): -
- Andrea (7/5): -
- David (10/5): - Location Ducha un poco pequeña
- Michael (6/5): Durchschnittlich - Nicht einmal Wasser auf dem Zimmer
- Francesca (9/5): - Hotel vicino al Centro. Ottima posizione Staff disponibile, stanza pulita e molto silenziosa.
- Valeri (9/5): -
- bernard (8/5): -
- Dario (8/5): Vienna - Ben arredato ed elegante, posizione ottima Le stanza sono un po’ piccole e manca un vero armadio.
- Tralli (9/5): -
- Matthias (8/5): - Das Personal ist auf meine Belange eingegangen.
- Alessio (8/5): -
- METIN CIHAN (9/5): -
- Guest (8/5): -
- Gurur (4/5): Good location, expensive parking, very small rooms. - Very good location, walking distance to the main attraction points. Room was ready around 13:00 for an early check in. Room was not the one I paid for - it was very small. Looking at nowhere. There was a problem with the shower and when you have shower the whole bathroom was under water. Did not bother to inform the reception as we only stayed 1 night.
- abdurrahman (10/5): -
- Cansu (8/5): A very nice, clean, central and reliable hotel. - Our room was clean. Daily cleaning was done regularly. The staff were helpful and polite. The location was excellent, right in the center. We had no trouble with transportation. There's nothing I dislike about it.
- Panagiota (10/5): - Ήταν σε πολύ κεντρικό σημείο της πόλης και πολύ καθαρό επίσης
- Lukas (7/5): -
- Eva (6/5): - Position Frühstück zu teuer, schlechtes Preis-Leistungsverhältnis Das Wasser lief im Waschbecken schlecht ab
- Sébastien (8/5): adapté pour les familles - bon petit déjeuner
- Nadia (8/5): -
- Fwt (10/5): - Η τοποθεσία πολύ βολική! Δίπλα σε λεωφορείο και κοντά στο κέντρο! Το προσωπικό πολύ εξυπηρετικό, Το δωμάτιο καθαρό αλλά λίγο μικρό!
- Eris (7/5): -
- vasileios (10/5): Ήταν τέλεια - Η τοποθεσία είναι τέλεια στα 100 μέτρα από το ξενοδοχείο έχει στάσεις μετρό λεωφορείων τραμ καθώς και στάση του λεωφορείου No2 από και προς το αεροδρόμιο. Στα 200 μέτρα ξεκινάει ο πεζόδρομος που οδηγεί στην πλατεία του Αγίου Στεφάνου, ήσυχη. Υπάρχει και σουπερμάρκετ πολύ κοντά για όσους θέλουν και μαγαζιά για φαγητό. Και στα + έχει και υπόγειο πάρκινγκ Θα ήθελα λίγο μεγαλύτερη ποικιλία στο πρωινό
- Aleksandra (8/5): -
- Raluca (10/5): -
- Gül (9/5): Gut - Alles ausser… Unser Zimmertür war offen, als wir am Abend zurück im Hotel waren. Wir gehen davon aus, dass das Reinigungspersonal nicht korrekt zugezogen hat.
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