Protea Hotel by Marriott Johannesburg Balalaika Sandton

Name: Protea Hotel by Marriott Johannesburg Balalaika Sandton
Address: Maude Street, Sandton, Johannesburg, za

Location: Maude Street, Sandton, Johannesburg, za

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Stylish Accommodation and Serene Surroundings
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers a tranquil stay in the heart of Sandton. With 2 swimming pools nestled in lush gardens, 2 gourmet restaurants, and a modern fitness centre, guests can unwind in style.

Convenient Amenities and Services
Enjoy a complimentary luxury shuttle service to Sandton City & Nelson Mandela Square, with easy access to O.R Tambo International Airport. The elegantly decorated guest rooms feature modern amenities including air conditioning, satellite TV, and private bathrooms with complimentary toiletries.

Dining and Entertainment
Indulge in a delicious breakfast at The Conservatory Restaurant or savor prime cuts of South African beef at The Bull Run. With various bars and lounges on-site, including The Heritage Lords Bar and "Coffee on Twenty," guests can relax and socialize in style.

Ready to experience luxury and convenience in Sandton? Book your stay at Protea Hotel Balalaika Sandton today!

Important Information

Protea Hotel by Marriott Johannesburg Balalaika Sandton offers a free luxury shuttle service to and from Sandton City, Nelson Mandela Square and Gautrain, which has a direct link to O.R Tambo International Airport, 12 mi away. Please note that guests will be charged for 1 night in advance upon check-in. Please note that the credit card used to book the accommodations will need to be presented upon check-in, as well as identification in the form of an ID book or passport.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Packed lunches
Currency exchange
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Wheelchair accessible
Kid meals
Outdoor furniture
Coffee Shop on site
Fruits
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Golfing on site
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
Beach umbrellas
Free pool cabanas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Swimming nearby
Hosted evening meal (reserve)
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Room, 1 King Bed, Garden View (Balcony)

1 King Bed
Balcony with garden views

Entertainment - 43-inch LCD TV with satellite channels and Netflix
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Portable bathtub seat
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Down comforter
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Room, 1 King Bed, Garden View

1 King Bed
Overlooking the garden

Entertainment - 43-inch LCD TV with satellite channels and Netflix
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Portable bathtub seat
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Down comforter
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Suite, 1 Bedroom, Garden View

1 King Bed
Overlooking the garden

Entertainment - 43-inch LCD TV with satellite channels and Netflix
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Portable bathtub seat
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Down comforter
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Suite, 1 Bedroom

1 King Bed
592 sq feet

Entertainment - 43-inch LCD TV with satellite channels and Netflix
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Portable bathtub seat
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Down comforter
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Room, 1 King Bed (View)

1 King Bed
258 sq feet

Entertainment - 43-inch LCD TV with satellite channels and Netflix
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Portable bathtub seat
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Down comforter
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Guest Room, 1 King

This sober modern room comes with a seating area and a work desk.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Suite

This large suite includes a seating area.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Two-Bedroom Suite

This large suite has 2 bedrooms and a seating area. Please note that breakfast is excluded for extra person(s). Please note that the price is based on either single or double occupancy. Maximum occupancy is 2 adults and 2 children (see Hotel Policies). The extra person rates may vary according to the season or room category.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Twin Guest Room

Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
King Guest Room with Garden View

Guests will have a special experience as the double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Twin Guest Room with Garden View

This twin room features a pool with a view. Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
King Guest Room with Balcony

The pool with a view is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
One-Bedroom King Suite with Garden View

Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Calum (8/5): Comfortable, friendly, good location - Very friendly and informative especially reception ladies N/a
Aslınur (10/5): -
St Hill (7/5): -
Nokuthula (7/5): Could have been better! - Close to all amenities & good shuttle service to the Mall & Gautrain There was works in one corridor before my room & the noise & fumes which I had to pass through just to get to my room & workmen with hoovers and floor covering which were trips & falls hazards.
kamhamba (8/5): - The room service is exceptional. Its so efficient. Food from the Bullrun was nice, though some of the menu items were not available our whole stay, and we loved the variety on the breakfast. The housekeeping staff was nice and the some of the other staff. The shuttle service is so convenient, makes it so safe. I just felt like some of the front desk ladies weren't so hospitable. Its a hotel, it should make you feel so welcome.
Theresa (9/5): Fantastic -
Barry (9/5): Would stay at this hotel again 👍 - Very safe location with great shuttle service to downtown centre. Fabulous breakfast buffet Having a bathtub in the room was a bonus. Beautiful gardens and two pools. Need to heat at least one of pools. Well maintained but no one using them.
Anton (10/5): -
Nhlanhla (10/5): -
Ruvimbo (8/5): - How all the staff greeted us How little warmth the bedding provided
Roozbeh (9/5): -
danilo (8/5): Sempre piacevole soggiornare qua - Sempre un piacere visitate questo hotel, ha un suo carattere, immerso nel verde rigoglioso. Ottimo il servizio navetta per il centro commerciale e zona ristoranti Hotel datato, stanze troppo vecchie in attesa di essere aggiornate.
Marc (8/5): Nice location for a stay in Johannesburg - Very good location (hotel shuttle to Nelson Mandela square, shopping mall, restaurants, ....), good breakfast buffet, kind personnel Breakfast set-up can be improved (missing items on tables, e.g.: cups, spoons, towels)
Nkululeko (7/5): - Noise levels
David (8/5): -
Nava (9/5): Fijn hotel. - Heerlijk ontbijt en fijne kamers. Hotel was niet erg flexibel met late uitcheck.
Nuno (6/5): - it is silent and clean; staff are generally very pleasant and helpful. 1. Not the 1st time, but always have a feeling the bottle of water per day is not enough. 2. made a mistake at reception level which made me pay for a future room. Although initially upgrades as a compensation, the person should have been more careful before confirming my secretary had not paid the room.. when in fact 1st nigth had been paid. 3. My phone in the room was not working properly, even after maintenance visit to repair.
Benita (10/5): staff were friendly and professional - tastefully decorated
James (7/5): -
Ogheneochuko (10/5): -
Kayembe (10/5): -
Siphembuxolo (7/5): -
Karin (9/5): - Schöner Garten, 2 kleine Pools
LINDA (7/5): -
Alphose (10/5): - The rooms were clean and well serviced. Breakfast was well balanced and catered for most people's tests and preferences. The location is excellent and also they provide the shuttle with friendly drivers who run on time and are polite. Its always a pleasure to visit this hotel A home from Home
Yvonne (8/5): -
Nadia (9/5): -
Samas (8/5): Improve deposit refund process - Beautiful place and clean all-round Could not get mh deposit instantly no clear reason why
Ritrisha (9/5): -
Chirwa (9/5): Fantastic - Rooms were very clean, Shuttle service was very convenient None
Jean Paul (9/5): -
Gugulethu (10/5): -
Jean Paul (8/5): -
Richard (10/5): Comfortable hotel with attentive and friendly staff. - Staff were very friendly and helpful. My room was clean, spacious and comfortable. Food options in the hotel were good and the nearby restaurants is great to offer variety in the area. The bar area is pleasant and a suitable place to relax. The pools, although clean and pleasant are just a bit too small to swim in.
Birkett (8/5): Great location - Everything was perfect except there is no draw space in the bedroom only hanging space, and a couple of the lights needed attending to. Otherwise it was a great stay and the staff were outstanding and friendly! Bed was very comfortable. See above
Nompilo (8/5): Great stay - Felt like home away from home. Everything you need is nearby, which made the stay even more convenient. The garden and pool area were peaceful and perfect for unwinding. Breakfast offered a great variety, the bed was really comfortable, and the staff were warm, helpful, and welcoming throughout. Looking forward to my next stay. Plumbing 😞minor issue that can be sorted, bathroom would sometimes let out a foul smell. It didn't last long but requires some attention.
Rocha (7/5): - Parking was not included in the room rate.
Andey (9/5): -
Leslie (10/5): Wonderful 5 nights - Everything I feel secure in those facilities Nothing really
Richard (7/5): -
J489OZnickys (10/5): Lovely stay, welcoming, clean, comfortable and professional. - We absolutely loved our stay here. The staff were professional, friendly and kind. They went out of their way to make things welcoming and easy while we travelled with children. The rooms were spacious and clean and the breakfast was superb. We used the shuttle to Nelson Mandela Square a lot and it was reliable and on time. We loved all the outdoor space with the pools and gardens. We could sit or play there getting some fresh air enjoying the beautifully maintained spaces. Thank you for having us, we’ll definitely recommend the hotel to friends and family.
Kehinde (10/5): Clean - The room concept Nothing
Codazzi (8/5): -
JEROME (7/5): -
Marc (10/5): -
Veruschka (9/5): -
Goitse (7/5): -
Camila (6/5): Procuraria outro lugar - hotel padrão mas pelo menos o quarto não tem carpete Andar muito para chegar no quarto, banheiro antigo com pouquíssimo espaço para os itens de higiene, acordei os 3 dias com dor nas costas. Café da manhã não tem cacau em pó para fazer chocolate quente/frio
LENA NKHOMA (9/5): All in all we enjoyed our stay at the hotel with very cheerful and welcoming staff - The breakfast was excellent and it’s just in town closer yo everything I enjoyed being taken to the mall to and from by protea transport
Miguel Angel (10/5): -
sharron (8/5): Woken up by the conference kitchen before 7am, despite asking for a quiet room 😔 - The staff friendliness. We asked for a quiet room, end of corridor and away from any noise as we will have been travelling for 28 hours without sleep. We were awoken before 7am the next morning as our room was near the conference kitchen and all we heard was the clanging of crockery? We opened the balcony door for fresh air and it fell off the runner, the glass came away from the panel surroundings! Maintenance put it back on and the lady said she would get the track lubricated so we could use it. We wanted to go out on the balcony the next morning for some fresh air and the door got stuck again! We dare not open it.
Guest (8/5): -
Onno (9/5): - Location, building and the gardens.
Tawanda (10/5): Great value for money, relaxing and convenient. The staff was friendly - Location Breakfast
Ilya (9/5): -
Cassie (10/5): Very convenient and safe accommodation, the free shuttle bus to and from Nelson Mandela square was great. - Great location and bar
Bester (9/5): It was a great experience. - The room was excellent. Very clean and tidy. No complaints from me. The parking underground was a bit confusing to navigate where to go in order to book in at the hotel.
SAADUN (10/5): I relay enjoy my stay - The location is perfect as a well staff None
Remzi (8/5): -
Leanne (10/5): -
Lilly M (9/5): -
Nestor (8/5): -
Caroline (9/5): Heerlijk rustig plekje in een drukke stad - Vriendelijkheid van het personeel N/a
Vinod (6/5): Everything was good, except for a bad experience with the front desk staff and her supervisor - Have been there many times and always felt like home arriving to the property and knowing every part of it. Like the setup of it, has a bit of tradition with comfort Nothing really… like everything about the property
Kago (8/5): Terrible staff; good accomodation. - Perfect location. Great accommodation for the family. Front desk personnel and breakfast staff extremely classist especially to black patrons. Pity as we are also black; gets worse when they realise you are from another country. Exact opposite treatment of other colour patrons. Sad and embarrassing behavior. The breakfast staff were the worst; the guy making eggs made such a fuss with my 14 year old’s order but jumped so quick for a different colour person. Then they just were unhelpful and rude, impolite. Taking time to clean up tables; give cuttlery. The Bull run staff were great; the porter also great!
Deon (10/5): Tranquility - The cleaniliness The noise with the renovationa. Web had to move to another room
Malebakeng (9/5): -
guy (10/5): -
Nilza Belarmina Luis (8/5): I recommend but you have to be flexible in the breakfasts time - The facilities The breakfasts time, we stayed so long time to have plates, spoon, glass. The hot water was not available
Mercy (8/5): - Very friendly and helpful staff. Comfortable room Handy Shuttle service to the mall
Dr Joe (10/5): - Professional staff
Laurent (8/5): -
Inorinsky (8/5): -
Itimu (9/5): My daughter and i had a wonderful stay, clean rooms and grwat location - The way the staff were so willing to help
David (7/5): It was a good stay. The payment issue messed uo my mood for the stay. - Property is good Booked via booking.com and laid via the platform. When we got to the hotel they told us that booking.com has not remitted payment so we had to pay again. We paid and upon follow up the hotel then said they have a double payment. Its a nightmare now to get the refund.
Kelebogile (9/5): -
Joaldo Reide (9/5): -
Martin (9/5): Great location, great staff and overall value for money - The breakfast was awesome Nothing
Sarah (8/5): It was overall good! I will definitely be back 🤍🤍 - The location and the breakfast The cleaning of the room by housekeeping was not up to par
Robert (8/5): Well located practical hotel, with a nice garden - Central location, easy parking, the hotel has a nice garden but overall is good rather than special. Breakfast wasn’t up to the standard of the hotel
David (9/5): It was okay, staff need to improve on handling payments and bookings. - Staff, paid via booking.com but when I got there was told the payment was not taken on booking.com, paid again only to realise that payment had actually went through. Now fighting for a refund, its an inconvenience
Thubelihle Duke Fortune (8/5): Amazing - Location, convenience and services Nothing
Hang (9/5): - Helpful staff and quiet yard space N/A
Robert (10/5): - The cocktails by the bar were amazing. The bar lady is exceptional in service.
Guy (7/5): Average - Location great, breakfast good Room too small and too much noise and foot traffic. Not enough staff at breakfast
Andreas (7/5): -
Kutlwano (7/5): - Location Nothing
Ariane Vaz (7/5): Could be better. - The location was great Many of us slept very badly.. you can hear everything from the neighbors. The breakfast was not amazing.And some parts of the hotel have a weird layout. Really, the confort depends on the room. I changed rooms in the last day and the experience was very good in the new room..
brilliant (10/5): -
Tony (9/5): Pleasant stay. - Clean, well positioned The reception wasn’t welcoming
Eleanor (6/5): Pleasant staff - Location was great
CHRISTINE (8/5): -
Michel (5/5): Für kurze Aufenthalte ist es gut - Location Die Zimmer kommen langsam in die Jahre..
Maison (9/5): beautiful hotel, centrally located in town, great restaurants on premises and in walking distance - the rooms with balcony are spacious -including the bathroom. the staff are responsive and quick to help you. throughout the morning and afternoon, they provide complimentary still and sparkling water. the breakfast options are diverse and everything i had tasted good. central location in town and quiet after hours
Ulaş (10/5): -
Lovemore (9/5): Choks Zim - Cleanliness, friendly staff and good location. Shuttle to.the mall Price of the airport shuttle is too high relative to Uber
Nenad (8/5): -
Muianga de Gouveia (6/5): Nice weekend - Location Nothing
Eugenio (10/5): -
Mowoe (8/5): -