Sofitel Saigon Plaza
Location: 17 Le Duan Boulevard, Sai Gon Ward, Ho Chi Minh City, vn
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation and Prime Location
Sofitel Saigon Plaza offers upscale rooms with city views and modern amenities, situated in the heart of Ho Chi Minh City. Close to popular attractions and shopping venues, this hotel provides the perfect blend of convenience and luxury.
Fitness Center, Swimming Pool, and Relaxation
Guests can stay active at the fitness center or take a refreshing dip in the swimming pool. After a day of sightseeing, unwind with a soothing massage at the hotel to rejuvenate and relax.
Dining Options and Bars
Indulge in a variety of culinary delights at Mezz, offering Asian and western cuisine, or savor French Provence dishes at "Le 17 Bistro Restaurant." Complete your day with a cocktail at one of the hotel's two bars, perfect for unwinding after a busy day of exploring.
Ready to experience luxury and comfort in the heart of Ho Chi Minh City? Book your stay at Sofitel Saigon Plaza today!
Important Information
Children aged 11 and under are not allowed in the Club Millésime.
Please present the same credit card used to guaranteed your booking when checking in or making payment at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Fruits
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Wine release events
- Reception hall
- Exercise/lap pool
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Rooftop garden
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Club Suite, 1 Bedroom, City View
1 Queen Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 27-inch LCD TV, premium channels, and iPod dock
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Junior Suite, 1 King Bed, City View
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 27-inch LCD TV, premium channels, and iPod dock
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Twin Room with City View
Located on floors 4-12, room features panoramic windows, flat-screen TV and free internet. This room has the capacity for a rollaway bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Superior Double Room with City View
Located on floors 4-12, room features panoramic windows, flat-screen TV and free internet. This room has the capacity for a rollaway bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Prestige Suite with Club Millésime Access and City View
Suite with city views, free high-speed internet access, living room and marble bathroom with separate shower and bathtub. The suite also offers: - Private check-in and check-out - Breakfast and evening cocktails
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Sofa bed
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Complimentary access to conference room/business areas
- Private check-in and check-out in the executive lounge
-
Luxury King Room with City View
Located on floors 14 and 15, room features panoramic windows, Sofitel My Bed, Pillow Menu, a flat-screen TV and free internet. Private bathroom comes with Luxury bath amenities. This room has the capacity for a rollaway bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Luxury Twin room with City View
Located on floors 14 and 15, room features panoramic windows, Sofitel My Bed, Pillow Menu, a flat-screen TV and free internet. Private bathroom comes with Lanvin bath amenities. This room has the capacity for a rollaway bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Luxury Club Room with Club Millésime Access and City View
The room features flat-screen TV and free internet. Also includes a Bose CD player, iPod docking station. The suite also offers: - Private check-in and check-out - Breakfast and evening cocktails
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Complimentary access to conference room/business areas
- Private check-in and check-out in the executive lounge
-
Superior King Room with Club Millésime Access and City View
This spacious double room features panoramic windows, Sofitel My Bed and Pillow menu and a flat-screen cable TV. It offers a mini-bar and free WiFi. Private bathroom provides branded-quality toiletries and amenities. IT also offers access to the Club Millésime with privileges including private check-in and check-out, breakfast and evening cocktails. Club Millésime is strictly for guests aged 12 and above.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Complimentary access to conference room/business areas
- Private check-in and check-out in the executive lounge
-
Classic King Room with City View
Located on floors 11 to 17, room features Sofitel MyBed and Sleep Menu, Luxury Bathroom Amenities, Flat screen TV, Complimentary WiFi.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Pool towels
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
-
Presidential Suite
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker, as well as city views. This unit is located on the 20th floor.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
-
Superior Twin Room with Club Access
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
-
One-Bedroom King Suite with City View and Club Millésime Access
This spacious suite consists of 1 bedroom, kitchenette, a terrace and 1 bathroom with a bath. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Terrace
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- Jitender (9/5): -
- Hoàng (9/5): -
- Mauro (9/5): -
- Kathryn (9/5): -
- tappz (10/5): STILL OUR FAVOURITE - "World-Wide" - There are many aspects of this hotel that we would rate as exceptional, but what truly sets it apart is the consistently high standard of service delivered by every member of staff, across all areas of the hotel. Importantly, we observe this same warmth and attentiveness extended to all guests - not just regular visitors or VIP clientele. Vietnamese hospitality is already renowned for its genuine warmth, gentle nature, and willingness to please. However, the team here, under the guidance of executive management including Alistair, Estaban, and Eban, elevate that hospitality to another level entirely. Guests are made to feel genuinely valued, comfortable, and able to fully relax knowing they are being exceptionally well looked after. What also impresses us is the way the team thoughtfully cater to guests of all ages, often without any request or prompting. This was especially evident during our recent stay from 2–10 May, when we travelled with our grandson. He was absolutely delighted, and thoroughly spoilt with thoughtful touches including his “Little Prince” accessories, a ride-on toy, and other age-appropriate gifts and activities. It was such a treat for us to watch him enjoy these extras and, truthfully, even the adults enjoyed them too. Thank you to the entire team for creating such special memories for our family. The rooms are immaculately presented, dining options are plentiful, and the rooftop pool area is a standout, with refreshments and bar menu available, and a view overlooking the city. In summary, while there are many lovely properties in central Ho Chi Minh City, this hotel consistently exceeds expectations and, in our view, will not disappoint. Warmest regards - and can't wait to be back! Tapsell Family
- ecohotelier (6/5): Average Stay - Stayed this week at Sofitel Saigon Plaza and had a rather mixed experience overall. The positive side of the stay was definitely the service from the reception and bell service teams. The staff were helpful, welcoming, and always willing to assist, which I truly appreciated throughout my stay. The room itself was spacious and functional in terms of switch accessibility and layout. However, the condition of the room felt quite dated for a Sofitel property. The bed quality was disappointing , the mattress felt worn out and shrinking, some parts of the linen were torn, and the pillows felt old and uncomfortable, which made it difficult to get proper sleep. One thing that also surprised me was the lack of a power outlet beside the bed. Having to charge the phone on the work desk instead felt inconvenient and unusual for a hotel of this level. Housekeeping service during turndown also lacked warmth and personalization. Staff simply knocked, handed over two chocolates, said “chocolate for turndown,” and left without even greeting the guest properly. It felt more procedural than luxury hospitality. Breakfast was another area that did not meet expectations. The selection was quite basic and lacked variety. I recently experienced breakfast at the JW Marriott Café in Saigon, and the difference was very noticeable. Some of the bread and pastries at Sofitel seemed stale, and the croissant in particular was disappointing. Overall, the stay felt average. There was no real “wow” factor that made the experience memorable, especially when compared with properties like the Metropole in Hanoi, which delivers a much stronger luxury identity and experience.
- Sami (9/5): -
- U7043ITandyh (10/5): Best staff and breakfast - This hotel is very central and the staff are amazing. The hotel is very nice with a lovely rooftop pool and bar. Two things really blew us away. First we had an issue with our room and had almost no sleep. We asked to be changed first thing in the morning. No pressure or questions - we had a new room within 40 minutes and our bags delivered - brilliant. The second thing was the breakfast. This has to be the best in any hotel we've ever stayed in. To top this off the restaurant in the evenings is a Mitchlin Recommended. We had the most awsome food. We did feel rather conspicuous though as, after 24 hours travelling e really were not dressed for the occasion! Highly recommended. And we love the lady going round with croissants table to table in breakfast.
- jacquelinelA4831MG (10/5): Fabulous! - Absolutely fabulous service, food & beautiful hotel.highly recommend! Zoey on reception is so helpful.
- Do (10/5): - Tout était parfait : du checkin au checkout. Personnel au petit soin, chambre parfaite.
- Jean Louis (7/5): -
- cd5collector (10/5): one of the best hotels so far - This is a great hotel - I can recommend it great checkin and then we got very good rooms with everything you need fantastic breakfast with fantastic staff - it was a pleasure The pool area is amazing - lots of sundeck chairs and an inviting pool The poolbar people did a fantastic job - a credit to sofitel
- U6135JEdavids (10/5): Great Hotel - Well I had another very good stay at the Sofitel again. One of the highlights was being met at the airport by the beautiful Abbie in National dress which was a very lovely surprise I was not expecting great PR Abbie. My checking was flawless as usual, my room was ready which I was not expecting as it was early in the morning and I had not asked for a early check-in, Thank you guys. The WiFi is good a/c good and bed is very comfortable, well done to the housekeeping staff. I spend time at the club which is very good, thanks to Tram,Astrid,Chanel, Zoe Tina,Nhi,Brian,Marcus. The Boudoir bar is a great place to meet up also the bar on the 3rd floor, its a speak easy style of bar. If you need help go to Concierge, Tim Andy,Ricky Wayne and another's. In short it's a great hotel and they are starting a major upgrade soon so it'll be even better..
- Viviane (3/5): Mehr Schein als Sein. Mittelmässiges Hotel, keine 5 Sterne wert1 - Lage Das Hotel ist veraltert, hat keine "soundproof" Fenster (keine Dichtung, veralterte Fenster) auf der Strassenseite sehr lauter Verkehrslärm, auf der anderen Seite war eine Baustelle (keine Vorabinformation seitens Hotels). Die Zimmer waren nicht sehr sauber. Lobby grosszügig. Allgemein mehr Schein als Sein. Überteuert. Man bezahlt mehr in höheren Stockwerken, trotzdem sehr viel Strassenlärm. Keine Ehrlichkeit online, da steht "soundproof", stimmt jedoch nicht. Hotel benötigt Renovierung und etwas persönlicheres Konzept.
- mozgrogan (10/5): A very comfortable hotel in District 1 - Very good hotel, great breakfast and very clean. The staff were all excellent, we really enjoyed our stay.
- R3701UIjohnj (8/5): Family trip - The stay here was our last one after the wonderful trips to Danang & Phu Quoc. The location of the hotel is quite good considering that all the major landmarks in the city are nearby. The concierge staff was really helpful in guiding us for visiting the nearby malls & the city bus tour. The restaurant staff was really friendly & special shout out to Ms. Van That & Truc. But our experience of staying here was dampened by what had happened on the last day while going for the buffet breakfast. The lady at the restaurant entrance told us that we need to keep one of our kids outside while only rest of us could go in for breakfast or else we needed to pay for my kid. This behavior was very rude & I had to immediately report it to the reception. The reception staff apologized for the treatment meted out to us & told us that there’s some system bug so the lady at the restaurant was not able go through the reservation details in the system. But if that’s the case, we could have been told to wait a while until system bug was restored instead of telling us bluntly to keep one of our kids outside.
- hermanb898 (8/5): Good hotel - Classic French luxury. Good club lounge with friendly people and good drinks and food. One major turnoff was an outside party across the street which woke us up at 0630. Maybe improve noise insulation during the much needed renovation.
- Ajay (4/5): Overpriced -
- POKAI (9/5): -
- 554harleyb (10/5): Would recommend - Good experience in the hotel. Accommodating staff especially Brian who allowed late checkout.
- HENNEQUIN (9/5): Hotel very well located with good service. Breakfast is amazing - The location was incredible and the food amazing The rooms would need some minor renovations, such as the walls and some pieces of furniture
- sharonrL4523GV (10/5): Great service, great facility! - What an amazing facility! The rooms are comfortable, the restaurants are fabulous and the staff is exceptional. We at a couple of meals at the ST25 restaurant and I have to say they were the best experiences I’ve had in quite some time. The staff attends to your every need. A shout out to Mille and Percy - simply amazing staff! The food was a culinary delight.
- Sebastian (10/5): Wir würden wieder kommen - Das Personal war super freundlich. Die Lage war sehr gut um sich auch zu Fuß Bewegen zu können. Für unser Kind wurde wirklich sehr viel aufgefahren was wir so, noch nicht erlebt haben. (Hüpftier, Sitzsäcke, Einschlafbuch, eigener Bademantel, eigene Schlappen, extra Gebäck) Der Poolbereich war super angenehm, nie überfüllt, viele liegen mit Schirmen guter Service. Ab 14:30 lag der Pool zu Hälfte im Schatten was wir als eher angenehm empfanden. Was stimmt ist das die Fenster keine Schallisolierung haben, fanden wir aber nicht wirklich störend. Die Einrichtung der Zimmer ist auch etwas abgewohnt aber auf keinen Fall schlecht oder störend.
- truongu (10/5): Nice coffee and croissant - I visited the hotel and enjoyed latte coffee and a croissant. It’s tasteful and I loved it. BTW The hotel ambiance is great and the staff are professional.
- heathers141 (10/5): Beautiful Hotel in Saigon - We stayed at this hotel as part of a post-cruise land package with Amawaterways. The hotel is near the heart of Saigon within easy walking distance to the zoo, presidential palace, Notre Dame cathedral, and main post office. We had a good-sized room on the 17th floor with views of the city. The bed was comfortable and the bathroom spacious with a large walk-in shower. The restaurant had many options and we also used room service which provided our order quickly. There is a roof top pool with views of the city and plenty of seats to relax. The staff was friendly and efficient.
- cliom406 (10/5): Super hotel stay - Luxury bedding, towels, coffee machine. Staff super nice. Food and drinks are great. Central location. Lovely dining and bar area.
- Saurabh (10/5): -
- Prissy (10/5): -
- Nguyen (3/5): -
- Dao (10/5): - Every thing, the private check-in/out, a la carte breakfast, cocktails dinner. Staffs were excellent, approachable and helpful. Modern facilities at close proximity to everywhere that we need to go in district 1. Beautiful swimming pool. We used the pool and sauna every day. Nothing. Thank you Sofitel for a wonderful stay. Will definitely come back and stay here when we're in HCM city again next time.
- ist26 (10/5): Excellent hotel does exactly what it’s intended - Had a wonderful few days in this hotel. Lovely room and service. Great breakfast assortment. Highly recommend and very close to key attractions of the city with easy walking distance.
- Jean-Loup (8/5): -
- bobbyripe (8/5): Busy, busy, busy! - Had a very nice stay at the Sofitel, although it is very busy, with many tour groups, including ours. Very comfortable room, with deliciously soft pillows; however, didn’t particularly appreciate the deep purple decor. The WiFi was a little temperamental, and the lighting system impossible to figure out. Had to unscrew the light bulbs of 2 lamps to turn them off. The restaurant was great, both for breakfast and dinner. The bar in the barbershop on the 3rd floor the best thing in the hotel! Plus, got a great haircut and shave.
- ... (6/5): -
- martinrj123 (6/5): Upsetting Noisy hotel - Very noisy building work being done in hotel. Our room sounded like a building site. A card in room apologised for the noise- but it was awful. Apart from that, lovely hotel, breakfast delicious. Rooftop bar restaurant stand out at night with view of night time Ho Chi Minh
- Onno (10/5): -
- DrDouglas1971 (4/5): Sadly underwhelming and high pressure sales pitch upon check-in! - After 2 nights of being totally spoiled at The Hotel des Arts Saigon, we headed for 1 night at the nearby Sofitel Saigon Plaza. The main public area is large and impressive with fresh flowers and friendly doormen to welcome you. Check-in was a little uncomfortable as the female member of staff almost immediately started to try and sell me the Explorer subscription. I politely explained I already had a paid for subscription and therefore didn’t want to take another at that time but did say I would read the information she gave me. We had only just arrived at our room when I received the first of many WhatsApp messages, again from the female at reception listing all the benefits of the Explorer card. The room itself was very dated. I am not sure who decided on the Black and Purple décor but it was as dark as it sounds. The furnishings were rather scuffed and dented. It was not a room we wanted to spend much time in! I had stupidly left my jacket at the Hotel des Arts and we asked the concierge if they would mind calling the hotel so we could pick the jacket up later. Once they had done this they asked if we would mention them on Tripadvisor. More than once. I am (of course) all for praising great & friendly service but this was the 2nd time in less than an hour that we felt slightly pressured during our stay. We used our drinks vouchers in the Boudoir bar, as it was the only place to get a drink and it has serious Vegas-Vibes, with lots of gold and trimmings everywhere. The male member of staff hardly uttered a word to us but we did get our preferred beverages so I am putting that down as one of the few positives. We left the next morning to continue our Vietnam adventure and didn’t look back. Quite simply the Sofitel Saigon Plaza is just not for us.
- Kyoko (8/5): -
- Alkesh (9/5): -
- A4300WXbriand (10/5): Concierge Service - Thank you to Anh Tai at Concierge who went above and beyond the call of duty for me on this trip to Ho Chi Minh City. Thank you for all of your assistance for the recovery of my lost property Tai, much appreciated. Bri
- Karine (10/5): Hôtel superbe, petit dejeuner et service exceptionnel - Chambre superbe, literie de très grande qualité, petit déjeuner exceptionnel, piscine superbe, et service excellent. Tout était parfait Rien
- Thanh (9/5): - Chỗ nghỉ đẹp, vị trí thuận tiện, phù hợp khách nước ngoài lưu trú.
- James (9/5): Great luxurious hotel in central Saigon - Great buffet breakfast and comfortable room Pool was in shadow most of the afternoon
- Bart (9/5): -
- jayeffell (8/5): Pre cruise stay - Classy hotel with very helpful staff. Ate at one of the restaurants and had great meal at a good price. Had one or two matters in room that needed sorted and done within minutes.
- José Ignacio (9/5): -
- Anne (10/5): perfect § - A magnificent hotel , well situated, lovely decorated ,beautiful Bouqets everywhere, lovely music in the evening thanks to the piano musician. The staff so helpful and the massage so restful the cooking the room service Thanks to Quan,Lôc, Thien Tam Minh T Nothing
- Yue (7/5): -
- ElvenPrince (10/5): Un Séjour Magnifique in the Heart of Saigon - I had a wonderful three night stay at Sofitel Saigon Plaza and thoroughly enjoyed every aspect of my experience. Upon arrival, I was promptly escorted to Club Millésime for check-in, which immediately set a welcoming and elevated tone. Marcus assisted me with all the formalities and ensured I was well taken care of throughout my stay. My room on the 16th floor offered a pleasant street view overlooking the lively energy of Saigon. The Wi-Fi speed was excellent, and I also enjoyed a delicious in-room dining meal, which was both convenient and well prepared. Every visit to the club lounge was nothing short of remarkable. In addition to Marcus, I was warmly greeted and assisted by Brian and Nhi during breakfast each morning. Nhi, in particular, is an absolute delight— genuine, attentive, and consistently thoughtful in her service. Her name needs to be shown on her name tag so guests can see. Overall, this stay exceeded my expectations, thanks to both the comfort of the hotel and the exceptional hospitality of the staff. If I ever return to the city, I will definitely choose Sofitel Saigon Plaza again.
- Y6853SUkimf (10/5): Great meeting place in HCM! - I had a very nice light breakfast of a coffee and a delicious almond croissant in the bar area .Beautiful ambience of a true 5 star hotel and top class service.
- Himangshu (8/5): -
- Hervey2 (10/5): Perfect stay every time, great attention to detail. - Exactly what you would expect from a Sofitel. Couldn't do enough for us. Breakfast with outstanding choices. Awesome view from the rooftop pool.
- ianian29 (10/5): Great service and personality - Always a great hotel. But was disappointed that they had changed the laundry service for Accor members. That aside, service was excellent and impeccable. Also had personal training with James from the gym at the hotel. Great personality, and also very thoughtful person. Service was top notch. One of the best gyms in a hotel!
- arthurc809 (10/5): Genuine Warmth: A Rare Find in Post-COVID Hospitality - As a Platinum member who travels globally, I have stayed at countless luxury hotels where I typically experience good hardware and standard service. However, it is the human connection (the 'soft product') that makes a foreign city feel like home - and that is what sets this experience apart from the rest. I would like to specifically highlight Ms. Evelyn in Club Millésime. She possesses a genuine warmth and emotional intelligence that is rare to find, not just in Vietnam, but anywhere in the world. She didn't just serve; she anticipated needs and made the lounge feel like home. It is rare to meet staff who leave such a strong, lasting impression through their demeanor and presence alone. To the General Manager: Staff members like Ms. Evelyn are the bridge between a transaction and a relationship. She is a valuable asset that you should safeguard, as she is what I consider a true brand ambassador.
- K1643RSds (10/5): Nice experience - Anh thy was kind and helpful. She guided us all the way .. 😊had a very mice experience………..
- SHAO CHEN (9/5): -
- Chloemeredith (10/5): -
- Susan (10/5): -
- catsnap (10/5): Quiet with excellent block out curtains - equals a great nights sleep - We stopped over in HCM/Saigon to break up our journey a little before we headed north to Dalat. If I had known it was going to be such a beautiful hotel, I would have stopped for 2 nights!. Great rooftop pool, wonderful room with complete blockout curtains and no noise. Staff were excellent, and the lounge was great to use at breakfast before our early departure. Couldn’t recommend it more. Service was all 5 star. Would definately stay here again
- la_viajera_constanta (10/5): Fabulous! - Stayed here twice during our recent trip to Vietnam - a longer stay at the start of the trip and a shorter stay at the end. Both stays were absolutely perfect! We had a fabulous room for both stays and a decent bathroom with rainshower and very nice toiletries. The location in District 1 is very convenient. The rooftop pool area with views across the city is fantastic. And the food is excellent - breakfast in particular was amazing with a huge choice! But the best thing about the hotel is the hotel team! Every single member of staff is amazing in their customer focus, efficiency and friendliness. Special thanks to everyone at the Pool Bar, Xuan and team in the Boudoir lounge bar, everyone on the reception and concierge desk, and the amazing housekeeping team who keep everything running so smoothly behind the scenes. We had a small medical issue the day we were supposed to depart and had to extend our stay at the last minute. The reception and concierge teams were amazing, quickly and efficiently rearranging airport transfers and room bookings, and the housekeeping team were fantastic making sure we had everything we needed. We can't thank you enough! Definitely an amazing hotel to stay in, and we wouldn't hesitate to stay here again if we come back to HCMC.
- Jacques (8/5): Je reviendrais pour le buffet petit-déjeuner - J'ai déjà fréquenté le Sofitel Plaza, c'est un hôtel que j'apprécie pour son emplacement, pour son petit déjeuner, pour sa piscine, pour le service et l'accueil, la gentillesse du personnel de l'étage Cette fois-ci on m'a mis dans une petite chambre avec une toute petite fenêtre qui fermait mal room 1210, il y avait peu de jour... il y avait peu de place pour les bagages, le lit installé au milieu de la chambre, n'est pas vraiment des plus pratique, la console de commande des lumières et climatisation posée sur un rebord de meuble, tout sauf pratique et accueillant
- D SENEZ (4/5): Frustrant - Petit déjeuner , barber , piscine .. Chambre trop petite très ma agencée ,, pas assez de rangements ,, trop à l’étroit pour circuler
- Explorer65970361169 (10/5): lounge breakfast is good and staffs there are very kind - What I recommend the most is the lounge service in Sofitel Saigon. First of all, lounge staff Evelyn was so kind and she always check if there's anything that could help their guest. I do feel her thoughtfulness and thanks for her hospitality. Moreover, she is good at both Vietnamese and English, during the stay, she also help me a lot for the communication between me and Vietnamese friend. That also make my business trip in VN more perfect. Breakfast in the lounge is also highly recommended, since there's good breakfast and Evelyn, I am looking forward to visit Sofitel Saigon again soon.
- 769jg (10/5): Incredible breakfast - Just stayed 2 ngts at this hotel, snd couldn’t fault it!!! Firstly the breakfast wow !!! One of the best I’ve had !!! Rooms spacious and modern. Will definitely stay here again if in Vietnam….
- K3511YEkimm (8/5): 5 Star Concierge Service - Our experience with Tim the Concierge was exceptional. He went above and beyond to assist us with a problem without hesitation.
- 689dominicb (8/5): Decent enough but skip the lounge - A nice hotel with ok service and clean comfortable rooms. We had a suite which had nice views and was well appointed. The executive lounge was a bit disappointing, evening food (limited selection and just filler, sandwich, 2 kinds of cheese etc) in particular not up to executive lounge standards in Asian 5 star hotels, at least in my experience (plus $10 sparkling wine!). Breakfast is fantastic and room service food was good (as we're the staff for both). Only slight issue was maintenance on hot water system which meant two days and one evening with limited hot water, hopefully that is fixed now. Nothing bad about the stay, but nothing particularly memorable either.
- Pina (10/5): -
- Michael (8/5): -
- fr0iland (10/5): Excellence that's hard to beat!! - One of the best, if not the best Sofitel hotel I have been fortunate enough to stay in during our travels around the world. The service is 2nd to none, always there but never obtrusive. Nothing was difficult, service with a smile always, and a level of professionalism that is very hard to match. The staff who opened the car door for us when we arrived, the check-in staff, the club lounge staff, the very friendly staff during breakfast in Mezz, the pool and gym, the excellent staff who make-up our room daily, everyone was on-point. True to the Sofitel brand. Magnifique!!
- Stefan (10/5): -
- nih-nil (10/5): A Wonderful Stay at Sofitel Saigon - From the very first moment, Sofitel Saigon made us feel genuinely welcomed and well cared for. The atmosphere is elegant and calm, with a refined sense of comfort that immediately sets the tone for a relaxing stay. A special part of our experience was the Club, where the team consistently stood out through warmth, professionalism and a natural sense of hospitality. Mr. Marcus, Ms. Tina, Ms. Zoe, Ms. Evelyn and Mr. Brian each brought their own kindness and attentive presence, creating an environment that felt personal and quietly uplifting. Their service was never intrusive, always well timed, and delivered with genuine friendliness that made returning to the Club feel like coming back to a familiar place. We would also like to express our sincere gratitude to the housekeeping team, whose work was quietly exceptional. Everything was consistently immaculate, handled with great care and reliability, and the attention to detail made a noticeable difference throughout our stay. This kind of behind the scenes excellence is easy to overlook, but it shapes the entire experience. Beyond the individual moments, what stood out just as much was the hotel itself. Sofitel Saigon carries an exceptionally refined atmosphere, even beyond what we are used to from other hotels in this category. In every detail and every interaction, you can feel the influence of a remarkable Hotel Manager and a leadership approach built on high standards, consistency and genuine care. It is this foundation that allows the warmth and professionalism of the staff to shine so naturally. And of course, our appreciation extends to all the other wonderful team members we encountered along the way. Even if we cannot list every name, your dedication and kindness did not go unnoticed. To the entire Sofitel Saigon team, thank you for a truly enjoyable experience. We look forward to returning.
- Reyes (10/5): - The service was impeccable especially those in the breakfast buffet
- Athina (10/5): -
- Carol (10/5): Luxurious stay left me feeling I wanted to stay longer . - The Sofitel is a beautiful design in a very central area. We were very impressed with the staff they were very smartly dressed were extremely efficient ,polite and well trained. Best comfortable bed we’ve had in all the hotels we have stayed in over the years . Nothing really perhaps more lighting in the rooms and a bit more space .
- Ajay (6/5): uncomfortable room - Air-conditioning in the room was too loud
- Kay (10/5): The breakfast was amazing ! Bed comfy - Central location. For pick up for the cruise
- Martijn (9/5): -
- ISABELLE (8/5): - Pleasant hotel to stay at if you want to visit the center of Ho Chi Minh
- shannonmV4505OX (10/5): Breakfast is a highlight, please do something with the pool area though - We stayed here for 5 nights and it was lovely. The rooms were very nice, although on the small side, the pool area could do with some sprucing up (more plants around maybe, and some better looking tables and chairs). The breakfast and dinner options is the highlight of this hotel, just amazing. The staff are also very friendly and obliging. Would recommend.
- Shobhit (8/5): -
- Natalie_Lee2 (10/5): Love all the service - I came from Hanoi and arrived at the hotel feeling quite tired. What immediately impressed me was the room with its elegant color scheme. I love the color purple, and they had a purple chair there. During my stay, I truly enjoyed sitting comfortably on that chair with a cup of tea, admiring the breathtaking view of Saigon at night. The vibrant city lights created unforgettable memories for me. I was also impressed by the fruit dessert at the breakfast buffet. It was incredibly fresh and absolutely delicious.
- PeterK717 (10/5): Amazing experience!!! - The team in rhe lounge (Evelyn, Neh, Marcus snd Tram) are just amazing!!! I’m already looking forward coming back. They go outside of what you would expect.
- Trevor (10/5): - breakfast was good - unfortunately there was a function on in the bar so could not eat there rooms were great and very clean
- 388anhthun (10/5): Exceptional Catering Excellence for a High-level Gala Dinner - We would like to sincerely commend the Sofitel catering and banquet team for their outstanding service during our Gala Dinner. Despite the complexity of the setup — an external venue without a fully equipped kitchen and the collaboration with an external chef flying in from France — the Sofitel team handled every challenge with remarkable professionalism and efficiency. All dishes were served hot, beautifully presented, and perfectly aligned with the event’s timeline, ensuring a seamless flow throughout the evening. Their ability to adapt, coordinate, and deliver at such a high level truly reflects Sofitel’s commitment to excellence. The attention to detail, responsiveness, and teamwork behind the scenes played a key role in the success of the Gala. We highly recommend Sofitel for high-profile events requiring precision, flexibility, and impeccable service, and we look forward to working with their team again in the future.
- John (9/5): Calm elegance - Clean. Efficient with great staff
- RobynM533 (10/5): another great experience - What to say? Sofitel Saigon Plaza is amazing and i love it more every time I stay. The staff are friendly and welcoming, the accomodation is superb, the food is wonderful(thank you to my pho lady in Mezz who makes THE best pho), the bars are all great, love the pool. Concierge staff are caring and knowledgeable . Every single member of staff deserves a pat on the back, thank you. Can’t wait to come back next year.
- Joash2013 (10/5): Awesome Service From Tony The Guest Relations Officer - Sofitel Saigon Plaza’s service quality exemplifies the Sofitel brand ethos. I am truly grateful to Guest Relations Officer Tony Le Quang Thanh who went above and beyond to secure me an alternative room to accede to my request for a late checkout when the hotel was running a full occupancy. It gave us time to see more of HCMC before coming back to the hotel to get showered and changed for our flight back to Singapore in the evening.
- 101dejang (10/5): Amazing hotel... - An incredible hotel, what else can I say... Everything is perfect, the rooms are extremely clean and beautifully decorated, the breakfast is varied and very tasty, the staff is incredibly friendly. I often used the pool, the water is warm and I can also praise the MANGO MOJITO cocktail, I really liked it. When I come next time, of course this hotel has no competition, see you again!
- Guidetravel7 (10/5): Amazing Experience! - I’ve always liked Sofitel, but ever since Mr. Alistair Minty took over as GM, the hotel has reached a whole new level. The improvements in service, hospitality, and overall guest experience are obvious from the moment you arrive. Sofitel Saigon Plaza has always been one of my favorite hotels to return to.
- Abdelhadi (8/5): -
- Diviva (2/5): Terrible Experience Even Before Staying at the Hotel - My impression of the hotel was already bad before I stayed with them. I contacted the hotel regarding my stay and finally reached out to the Reservation and Revenue Manager, Linh. Throughout our conversation, she was condescending and kept throwing terms and conditions at us. She even had the audacity to accuse us of lying, not once but three times, after we shared some of our experiences with other ACCOR hotels in Europe and Asia. With such a person at the management level, whose attitude is more profit-centric rather than customer-centric, I doubt our stay will be pleasant with them. She even challenged me to get in touch with the hotel GM if I can.
- l_opoldinew2025 (10/5): Beautiful place to stay in Saigon - I would like to recommend this place, beautiful stay as always concerning the beds. The team was really nice and listen to our needs. Quality of the services was perfect, nothing to say. The location is really close to the center so you can do easily everything by walking. Special mention to the Operator Team (Khuê, Hòa, Vân, Ngọc and Hoàn) who give the perfect moment for the birthday of my sister thanks to their organisation. Honestly, you are never disappointed with Sofitel around the world.
- jihoongt (10/5): Catering to the pickiest demand with a smile. - I had great service from Ms. Hoàn Nguyễn of Room Service as she catered to my very picky demand(s). I called her back after receiving my food to thank her and she said to me as long as I’m happy she’s happy. She made my day!
- Paul (10/5): -
- TravellerMatt69 (6/5): Very popular, and fully Booked. Therefore, Crowded and Cluttered at Times. - Having stayed in several Accor Hotels, you come to appreciate differences among them. This Sofitel in Saigon stands out as being very popular, fully booked and, on the flip side, very much crowded and cluttered at times. The best part of this Sofitel was the Swimming Pool area. So open, spacious and de-cluttered. The Swimming Pool was worth staying here. As well as a few outstanding staff: Mr. Marcus, Ms. Huong, Ms. Astrid, Mr. Brian and Mr. Dang. Excellent service by Mr. Van That at Breakfast. Interestingly, when arriving to check-in, we were not able to enter due to a hundred or so persons crowding the Lobby, with no one available to guide us where to check-in. This was due to a special event occurring on this night, with people crowding inside the Lobby and outside at the Front Entrance. After checking-in, I observed that my room was not with a balcony or city view, although I booked Sofitel exclusively for a balcony and city view. As the hotel was fully booked, was not able to change rooms and downgrading was not encouraged. Thankfully, Mr. Marcus went the extra mile to see what he could do. Excellent hospitality on his end.
- Stuart (10/5): Short break in Ho Chi Minh at end of Asian holiday - Good quality hotel close to city centre. Excellent breakfasts and good roof-top pool
- kelly (10/5): -
- Susan (9/5): -
- Osanna (10/5): -
- Trail49756476615 (10/5): Memorable first visit to HCMC mostly thanks to a fantastic stay at Sofitel Saigon Plaza - Location-wise, the hotel is within walking distance from places of interest in District 1 (Cathedral of Notre Dame, Post Office, Ho Chi Minh statue) and the offices of foreign banks and insurers. I came to stay for a team offsite event as well as visiting my company's Vietnam office nearby, and my wife joined me for an extended stay in HCMC. The fact that my wife has no complaint about the room (and she has high expectations) speaks volumes. Our room, bed, duvet and pillows were clean and comfortable. There is no need to bring along power socket converters as the built-in plugs can cater for the British type G plug and others as well. Other memorable things we liked about our room and the hotel were: 1) the large mirrors (one for the dressing table and two mirrors in the bathroom) which ladies will find very useful. There are also 2 large mirrors near the elevators to check your appearance before going out. 2) the tastiness and the variety of food in the breakfast and lunch buffet, with local delicacies (banh mi, pho, Vietnamese coffee), French boulangerie breads and healthy choices in addition to the customary selections. 3) the hotel gym has sufficient machines and tools for a good workout 4) the outdoor swimming pool which I swam one of the mornings. There is a children's wading pool and one can have a good view of District 1 surroundings from level 18. 5) the staff at the lobby, business centre, restaurants and housekeeping were courteous, attuned to guests' needs and very helpful. 6) The fragrance, ambience and the general atmosphere in the room, business centre, gym, restaurants and the swimming pool commensurate with a 5-star hotel. 7) the transport from the airport to hotel - comfortable cars, with a bottle of water and a driver who can drive safely and calmly amidst the hectic HCMC traffic. The thing that might be of a concern but not the fault of the hotel, is noise from the street outside. The road is a major road and could be noisy during weekdays. The prices of Sofitel Saigon are only slightly lower than 4-star hotels in Singapore, but in my view it is worth the value. Kudos to GM Mr Alistair Minty, Manager Mr Eban, Miss Zoey at the front desk, Mr Tiger and the young driver at the airport, housekeeper My Chau and all the other staff who have made our holiday a pleasant one.
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