Hotel Silken Sant Gervasi

Location: C/ Sant Gervasi De Cassoles 26, Barcelona, 08022, Barcelona, ES

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 02:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Amenities & Facilities

• Meeting rooms
• Express check-out
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Concierge service
• Wheelchair accessible
• Elevator
• Conference space
• Breakfast available (surcharge)
• Television in common areas
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Express check-out
• Meeting rooms
• Smoke-free property
• Express check-in
• Use of nearby fitness center (discount)
• Tours/ticket assistance
• 24-hour business center
• Snack bar/deli
• Self parking (surcharge)
• Reception hall
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible on-site restaurant

Rooms Available

• Standard Room (Queen bed)

  1 Queen Bed OR 2 Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Junior Suite

  1 King Bed

  269 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, jetted bathtub and separate shower

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Jetted bathtub
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Club Room

  1 Queen Bed OR 2 Twin Beds

  237 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Standard Twin Room

  2 Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Basic Room

  1 Twin Bed

  161 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

Guest Reviews

• Cesar (6/5): - Some staff needs to be more friendly
• Monika (10/5): - Nice room.
• Tony (10/5): - Very good reception desk service. My flight landed very early, and the staff allowed me to get my room earlier than usual. Thanks so much.
• Irla (10/5): - I was close to pretty much eveything that i wanted to see
• VIVIAN (10/5): - very good hotel
• Ana (10/5): - Good Location. Away from the tourist crowds and with metro, tram, and bus stations nearby. Staff at the bar and cafeteria was extremely friendly and professional.
• Brenda (10/5): - Had a lovely experience at this hotel. Staff is kind and helpful. The area offers lots of restaurant options, grocery store nearby, and the metro station is a 5 minute walk away. 10/10 would recommend.
• Caroline (10/5): - Staff was great. Rooms were excellent. Very convenient location
• Verified traveler (10/5): - Lovely spot and I hope we can return soon!
• Laura Domínguez (10/5): - Trato del personal de recepción, excelente. Habitaciones silenciosas y confortables y limpias
• Donna (10/5): - It is in a very nice neighborhoods , very clean hotel and very good staff.
• Joyce (10/5): - I really enjoyed my stay as I wanted a hotel that was quiet, clean and comfortable for a rest after long flight - this was the perfect place for that. I found the front desk staff friendly and helpful - the onsite restaurant was convenient - many options for eating other than hotel. The area felt very safe. The only negative would be that the area was very residential so it probably won't be a place I stay next visit to Barcelona.
• Maria (8/5): - It’s just okay- near the Metro and some restaurants. The lobby has ongoing construction.
• tathiana (8/5): - Clean safe but nothing close to down town, you must have a bus pass to move around
• Michael (8/5): - Great location. Indoor parking very tight.
• Ericka (10/5): - Great location, safe neighborhood and right around the corner from the metro.
• Fernando (10/5): - Loved this hotel. Highly recommend if you are looking for a centric hotel, with a close metro station.
• Della (8/5): - Friendly! Good service Allowed early check in
• Jennifer (10/5): - Staff was nice and provided us with information about city. Felt like they were family. There is a restaurant next to hotel that can be noisy at night so I would consider that if you choose to book here. But ear plugs can help with noise. Rooms are spacious and have mini fridge.
• David (8/5): - Alex at the front desk was amazing, if it wasn't for him our trip would not have been as we expected, he went above and beyond for us to ensure our time was enjoyable. I have only put 4/5 stars for 'Staff' as upon checkout we were questioned about an outstanding amount for breakfast, which Alex had originally advised would be complimentary at time of check in as a gesture of goodwill, the staff member upon checking out was not aware of this which delayed us exiting the hotel enroute to the airport, this particular staff member did not come across as professional at all making quite unusual faces without talking, there was no language barrier either, it made my wife uncomfortable, my advice would be to ensure notes are made against clients profiles to ensure a streamline process, please note Alex was again wonderful with everything else.
• Evan (10/5): - The staff were absolutely incredible. Extremely helpful and flexible. Room is nothing extraordinary but I can’t complain about anything at all. The area is great for first time travel to Barcelona because it was quiet and felt very safe. The metro station almost next door makes it incredibly easy to get around the city. There is a ton dining options in walking distance as well as a market next door to grab anything else you need. There was also two large parks within walking distance that were beautiful. For the price I don’t think I could have found a better hotel.
• Asya (8/5): - Good Location with a L7 train a couple minutes walk getting you all around the city fast cheap and easily The neighbourhood feels safe even as women walking around in evening. Quiet in morning managing to have nice sleep in after long days exploring in the heat! Hotel really helpful with ordering taxi and providing information when needed McDonald’s on corner if you need a late night burger! Lots of lovely little coffee shops and places to eat with local prices Directly opposite a nice coffee shop plus a little mini market for water and snacks Google is great for finding little local gems for food and drinks also directly next door a place for drinks in evening
• Verified traveler (8/5): Good Stay - The hotel is very clean and is in a nice neighborhood. The room is spacious for 2 people. I was not used to the shower not having any curtains and a movable shower door. The toilet broke during our trip so we had to use the lobby bathroom which was a hassle, but they did offer complimentary breakfast. The staffs are very welcoming and used English for non Spanish speakers.
• Byron (10/5): - Close to the Metro whlch was convenient.
• Dina (8/5): - We liked the hotel overall. Mariam at reception was very helpful. The parking was expensive. Could have been cheaper or free for the guests.
• Karim (10/5): Amazing for the price - I booked this hotel for a few days in Barcelona and was very pleasantly surprised for the price. The entire hotel and room was very clean and tidy with very helpful and friendly staff. With a modern looking and air conditioned room for such a cheap price this hotel was simply amazing, very handy being a 2 minute walk away from a metro station too.
• Casper (8/5): Good stay out of the centre - Clean, friendly, excellent breakfast and close to a metro station, though a little bit away from Barcelona central.
• Caroline (8/5): - Comfortable and met our requirements. Very close to fast metro link into city centre. Reception staff very helpful.
• Margarita Queralt (8/5): - Lighting in the room could be better.
• Larry (10/5): - A pretty nice hotel overall. Rooms were good, staff helpful. the area has a grocery, bakeries, metro, pastries, bars, and was fun to walk around.
• Verified traveler (10/5): - Good location, close to the metro station and very calm neighborhood with supermarkets, restaurants and coffee shops very close to it.
• Suk Che (10/5): - Very good location
• Brent (8/5): - It was fine. In a quiet neighbourhood close to metro, a few bars and restaurants. It's a decent cheap option just 15-minutes from the action.
• Arlene (8/5): - It was a nice hotel with kind and respectful staff.
• Elizabeth Atkinson (10/5): - Very nice breakfast
• Peyman (10/5): - Friendly staff, very clean and efficient in everything we saw. The neighborhood is also very nice. The metro station is steps away from the hotel and there are many restaurants around.
• Rinat (8/5): - Clean hotel far away from tourist attractions. The area is nice and quiet if you want to relax, go to a nearby park or chill in a café. But if you want to see Barcelona, this hotel is not for you
• Peter (10/5): - Vielleicht am Eingang v. Zimmer ein oder zwei Hacken für Mantel. Sonst alles sehr gut.
• Jiri (10/5): Great experience - Super friendly and helpful staff, rooms were really clean, breakfast was good, great location near the metro. Overall excellent experience and great value for the price!
• David Jorge (10/5): - Very nice staff
• luis antonio (8/5): - close to our family apartment
• Verified traveler (8/5): Satisfactorio. - Es un hotel básico, bien situado, metro cerca. Calidad precio. Cama y almohada muy cómodas. Sin ruidos de la calle.
• CHIN HEI BRIAN (8/5): - The staff are helpful and friendly, wifi is good, but the room is a bit small, the location is far from city attractions.
• Amy (10/5): Very Pleasant Stay! - Excellent hotel away from the hustle of downtown but still close enough to walk if you are in fairly good shape. I walked to Park Guell and Sagrada Familia and back. I probably slept better here then any of the hotels I have stayed in the past month during my trip. Tips - there's an espresso place with great pastries open at 7 am around the corner from the hotel if you are an early riser (the hotel can tell you where), a Trader Joe's style market up the road with food and water, and an excellent Thai place called Boku on the corner before the hotel.
• Stuart (8/5): - Great location Next to the station & every
• Chris (8/5): - Located outside the city core in a non tourist area. Close metro access makes getting downtown easy. A few coffee houses and taps restaurants so dining options were limited locally. Hotel is older. Rooms were basic but comfortable and clean.
• Verified traveler (4/5): - The rooms is tooooooo small. We are two, but given single room. That's too bad.
• Daniel (8/5): Great Location. - Very Clean Property.
• Verified traveler (10/5): - The staff were very helpful and friendly, one member of staff went out of her way in her own time to help, very impressed
• Julian (8/5): Great hotel with nice, friendly staff - Ideal location, just a very short train ride out of city (trains every 15mins), quiet area with a few cafes and a supermarket very close by. Staff very friendly and helpful. Room very clean and comfortable with great air conditioning. A few things were broken in our room, the safe, the television and a table light, all of which we were fine without, particularly as the staff kept our valuables in their safe. Also, your door pass was supposed to open the main door into the hotel, which it didn’t, I saw a lot of people struggling with this. All in, seemed a very reasonable price compared to many others in Barcelona.
• Olfa (10/5): The personal were very welcoming and helpful - It's not that far, with public transportation, also it's quired and you have all the necessary for a budget trip, as a 3 stars hotel it's not bad at all. I didn't try any of the food so I can't tell about there restaurant.
• Verified traveler (10/5): - Very nice and clean room, friendly staff, well working internet, and short distance to metro.
• Verified traveler (10/5): - I liked the convenience of how easy it is to get to the metro and all the food place locally was great staff are very friendly and also the cleanliness is very good had a pleasant time
• Peter (10/5): - The property is well-maintained, rooms are comfortable and well equipped. Location is on a fairly quiet side street that is steps from the El Putxet Metro (FGC) line and from the V15 bus (and not far from the V13 and H4 bus lines), near the public market and public library, and close by several schools and parks - a safe, family-friendly neighborhood with easy access to the downtown area. The hotel staff was unfailingly friendly and helpful. We had a very pleasant stay there.
• Verified traveler (10/5): - This hotel is out of the citycenter but convenient by subway. It is also Much quieter than city center which I appreciated.the area is very safe and the people quiet friendly.
• S.Lee (6/5): - Generally clean, spacious room. However, that old sunk spring mattresses gotta go. I don't have any shoulder and back pain, but from the first night I slept on the mattress the pain started and got worse each night I slept on it. By the third night, my back pain was so horrible. On the fourth night which was my last, I slept on the edge of the mattress, which slightly helped with the pain. The worst mattress I ever slept on since a Motel 6 bed about 15 years ago. Also, one morning I woke up with the horrifying, deafening sound of either emergency or fire alarm. I had to make the international call to the reception desk using my cell (because there was no instruction of what number to use for reception), and asked what is going on. All I heard from a staff is "i don't know" and I asked when is it going to be turned off, and came back with "i don't know". The alarm went on for more than an hour. It was early in the morning... I wasn't ready to go out, couldn't even use the bathroom because the sound was even louder in the bathroom... It was one of the most memorable time in Barcelona, for sure... not in a good way.
• F (10/5): - Great place to stay...friendly staff, centrally located and they have onsite parking with a restaurant
• Luca (8/5): Good hotel for the money - Nice hotel, breakfast not so good for vegans. No alternative milk or vegetable butter. No tomatoes or mushrooms or beans cooked fresh.
• J (8/5): - close to restaurants, coffee shops, metro and bus; helpful and friendly staff; the Sant Gervasi area is very nice; far away from touristy crowds but provides easy access to popular barcelona spots
• Wan-Chun (2/5): unprofessional staff and unclean room - Already informed the reception that our nationality on the check-in sheet is incorrect when we checked in. We are from Taiwan but she put as China. After I corrected her, she didn't apologize nor correct the mistake. I noticed the nationality is still wrong when I checked out. I am very upset about the unprofessional and ignorant of the staff. Also found a used toothpick on the floor of our hotel room, and none of us ever used a toothpick while staying there. The cleanness of the room needs to be improved. Very unpleasant stay and won't recommend it to anyone.
• Eve (10/5): - Lovely hotel. The room was very spacious and so was the bathroom; nice quality towels. Awesome staff. Great location, about a block from the metro station, a 15 min ride to Plaza Catalunya; there is a nice little restaurant just next to the hotel and a convenience store across.
• Verified traveler (10/5): - .The best hotel for my trips through Barcelona. Quiet, safe, great service, nice room
• e-traveler (10/5): - Perfect location: quiet upper-class district; public transportation (bus, subway, hop-on /hop-off bus, taxis) nearby; great service
• Verified traveler (10/5): lovely hotel - The hotel was bright airy and clean. Air con in bedrooms which was fabulous when we stayed there as temps were hitting the 40’s! The rooms were basic but clean and well maintained and the beds comfy. The hotel staff were helpful and friendly. Really enjoyable stay. Thank you
• Verified traveler (8/5): - Nice hotel. Quieter pert of Barcelona but within short distance of main tourist attractions, easily accessible by metro.
• Verified traveler (8/5): - Very nice looking hotel exterior, very nice looking hotel rooms, very friendly and helpful staff. Over all very nice looking hotel. The only complain was how thin the room walls are. We had trouble with our neighbours because of noise. On one side our neighbours played loud music until the early morning hours. On the other side, the neighbours would go to sleep early and found our normal conversation to be too noisy.
• Michelle (8/5): Met my expectations - The hotel is well located in a suburb with easy access to transportation. Many conveniences near by like market, supermarket, bank machines, souvenir shopping and restaurants. Taking the bus and metro was affordable, safe and convenient. Downloaded the Moovit App and another I can't recall. The hotel staff was pleasant and accommodating when we had issues in our bathroom. There is an On and Off Bus stop up the hill at Plaza Kennedy where you can access transit to Mount Tibidabo sites. The room and hotel were comfortable and safe.
• Mike (10/5): Clean, Friendly and Convenient - Great hotel, close to the metro and easy to get to. Arrived at the hotel early and were allowed to check in when we arrived. Front desk gave us a Barcelona map and showed us all the best routes to the top attractions. Room was nice and clean and each day we had clean linens and towels. Good, free WIFI service that was dependable. Really close to several grocery stores, so were able to get bottles of water, soda and snacks for the room. The only downside is that the mattress is not super comfortable, but was definitely adequate. Would recommend this to place to anyone traveling to Barcelona.
• Verified traveler (6/5): - I stayed 3 nights for business. The room was clean and comfortable. Nothing fancy but well equipped and quiet to work. Internet worked pretty good. Included breakfast was acceptable too. Coffee was not that good. Easy to check in and out. Good location, near important avenues in Barcelona.
• Verified traveler (4/5): Disappointed - The room standard was below a three stars standard as the room amenities was below the basic three stars standard in other areas. The room felt dusty resulting to me having an allergy reaction. The room was hot and stuffy, air conditioning system should be looked into. The photo shown on the website did not represent the actual image of the room. I will be looking at other options around the area next time I visit as I was disappointed at the room amenities. The staffs were however lovely and courteous. The area was generally quiet with lots of local shops restaurants and bars.
• Rakesh (8/5): Nice and comfortable place to stay - Very help full and staff. Very clean and comfortable rooms.
• e-traveler (10/5): Nice, comfortable, quiet + public transportation - Hotel located in an upper middle-class neighborhoods (I used to live a couple of blocks from there 30 years ago). Next to bus lines and subway which take you to any tourist place you want to see.
• Perry (8/5): First room not good, second room great! - When I first checked in they assigned me room #102 which did not match the pictures in Hotels.com. It was basically a large storage closet that they managed to barely squeeze a bed into (with a think mattress and hard frame, like a collapsible bed), no bathtub, only 1 single outlet to share for the refrigerator or my laptop computer... I checked fire escape map and realized this was the only room on the floor that was tiny and didn't have a bathtub. I realize the hotel wants to maximize space and earn as much profit as possible, but this was not a good impression to a first time visitor of both the hotel and Barcelona. Fortunately, staff member Meriem offered to move me into one of the other available rooms, which had a more comfortable bed, a bathtub, multiple electrical outlets, and was roomier. I really appreciate her doing that. If the hotel wants to rent out room #102 I recommend they list it separately, with a lower price, and clear pictures and description. I'm sure there are many people would be happy to save money by renting a smaller room, but people don't want to be surprised and find the room they rented doesn't match the pictures on the website. The rest of the staff was also friendly and helpful. The restaurant keeps strange hours, so I never ate there, but I found this was common in the parts of Europe I've visited so far. Everyone seems to be on the same eating schedule except for tourists. Fortunately, the hotel is an excellent location.
• Brett (8/5): Got more for less - Found this hotel for cheaper than any in the area, and the room was nicer than expected! Close to lots of great eating, and great staff.
• Sabrina S (10/5): A very comfortable stay, will book again! - I stayed in Barcelona for one night in Silken Sant Gervasi. My room was upgraded to a suite and it was quite spacious and well maintained. I loved how clean and comfy everything was. The front desk manager was very polite and even asked me if he should call a cab for me while checking out. The bathroom was very clean, with a bidet, separate shower and bathtub. I commend the management for their maintenance of the environment and will definitely stay here again! A+++++
• Verified traveler (6/5): - I would say my overall experience was okay. In this trip I stayed in Paris and that experience was much better. Few things I didn't liked: - Little rude staff - their unwillingness to increase guest's experience - felt like they were trying skim more money from us
• J (8/5): - This was very expensive for the room, and the facilities of the hotel, especially as we were in a much better hotel the day before at approx 60% of the price!
• barbu (10/5): Close to metro, friendly staff, great neighborhood - We really enjoyed our stay at this hotel. The staff are very friendly and helpful with any/all questions that we had. We enjoyed how close it was to the metro as well which was very convenient (able to transfer almost all lines). The neighborhood is cute and charming- as well as very quiet! There were a few great restaurants and cafes we stumbled upon when we ended back there at night. Overall, we enjoyed our stay there and would gladly go back to this hotel again.
• Verified traveler (8/5): Friendly Hotel - A very efficient and fast check in on arrival, we found all the staff very hard working, helpful and friendly especially Miriam on the desk.
• Verified traveler (10/5): - Very good hotel. Clean, comfortable, helpful staff, nice neighborhood. Close to subway to Barcelona city.
• Rusty (6/5): Priced competitively - Comfortable and clean good location helpful staff Out of the city so nice and quite
• Verified traveler (10/5): - Everything but the bed and parking was great!
• Verified traveler (8/5): - Super friendly staff! The room was okay but location is nice. Parking is hard to come by. Great stay.
• Verified traveler (6/5): - Hotel very well located and a great hotel room; however, it is probably the worst wifi connection I ever had in any hotel, not even the payable one worked. Do not expect to be able to work (just sending a few emails) in this hotel.
• Craig (8/5): Friendly service and close to metro - Good stay - friendly welcome, only stayed 2 nights this time so limited time in hotel but super comfy bed and close to Metro.
• ausra (2/5): Dirty... - Room was badly smelly..Bathroom dirty.Duvet cover dirty and nobody bothered to change it.Towels never been changed also even though we left on the floor.Housekeeping always blocked corridor with their trolley so imagine fire safety standards
• Luis (6/5): - parking area too small .
• Verified traveler (8/5): Good location - Hotel was fine for our short break, and conveniently located next to El Puxet Metro station (choose L7 line). There was a festival on our first night at local market / plaza, and would have been good if hotel knew about it. But guess it was for us to explore and find out.
• Elizabeth (10/5): Would stay again - Great bed . Room was a good size .Staff friendly . Parking difficult. Hotel wanted 18! Euros a night to park car.
• Retired couple (10/5): Wonderful staff. Nice location. - Claudia, the front desk clerk, was absolutely superb. Because of a mix up on my part, she stepped up... she found us another hotel room in Madrid, bought our train tickets and called us a taxi- all within one hour...and was absolutely charming through the whole ordeal. Mucho gracias!!
• Verified traveler (6/5): Great location - Our first room was on the ground floor. It was spacious with a large private terrace . The room was clean however the Air conditioner did not work. There were a dozen ants all over the bathroom. After the young lady at the front desk could not get the AC to work and seeing a repair person would take 6+ hours, they assigned us another room on the top floor. The AC worked but never cooled the room sufficiently. we kept the AC on all the time at the lowest temp on the thermostat but the room remained above 26 Celsius all the time a (end of May 2016). The hotel provided complimentary apples in the lobby and croissants on our floor which were very good. The evening staff was very helpful, and very patient (Oscar)
• mani (6/5): Good hotel close to metro - Internet was very slow and annoying.staff weren't good and useful.
• Rebecca (10/5): Very nice hotel in quiet Barcelona suburb - Loved our stay at the Silken Sant Gervasi. The room was very comfortable and the staff pleasant. Great breakfast option available for a reasonable fee. Well located near the train station made access to tourist attractions very easy via public transportation. Neighborhood around the hotel felt very safe and we enjoyed bars and restaurants close by. After a busy day of sightseeing in Barcelona it was nice to return to this quiet more residential neighborhood.
• Verified traveler (8/5): - Had a great stay only bad thing is I wasn't aware you had to leave the rooms at a certain time so the could do house cleaning.
• Verified traveler (8/5): Nice hotel, not great location - For the money, I would find a hotel closer to the center.
• josephine (4/5): It was a mediocre hotel. Staff was rude. - Rude staff. Smell in hallway dirty carpet. Tiny rooms.
• Ima (6/5): Basic Accommodations; Close to Metro & Bus Stops - If you just want a clean place to sleep, this would do. The hotel is in a very quiet neighborhood with convenient stores, pharmacy, and various eateries close by. It has easy access to the metro and buses, but traveling by taxi can be expensive because of the many detours due to construction in the area.
• Kenneth (8/5): Friendly and comfortable - Great staff, very friendly and helpful. A two minute walk to the El Putxet metro station, then only 15 minutes to Catalunya. Loved being outside the tourist zone, living like a local. Great little cafes nearby, get a cafe con leche and a croissant for €2.25.
• Verified traveler (6/5): Good base to explore Barcelona - Good base to explore Barcelona as Metro was 5min walk away. Room was simple but comfortable enough. Wifi was slow.
• Verified traveler (8/5): North east part of city - This is a nice hotel. Very helpful, knowledgeable staff. Nice breakfast- you can order eggs cooked to order, if you like. Rooms are good. Beds are comfortable and clean . The bathroom had some mold in the grout, but otherwise was acceptable.

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