The Dylan Amsterdam
Location: Keizersgracht 384, Amsterdam, 1016 GB, Amsterdam, NL
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Immerse yourself in elegance and comfort at The Dylan Amsterdam, your ultimate retreat in the heart of this vibrant city.
Recreational Delights
Unwind and rejuvenate with our top-notch fitness center and bicycle rentals, perfect for exploring Amsterdam’s picturesque canals and cool streets.
Culinary Excellence
Indulge your taste buds at our renowned restaurant, Vinkeles, serving exquisite French cuisine, or enjoy the convenience of 24-hour room service for a cozy night in. A delightful coffee shop awaits for your snacking needs.
Exceptional Room Features
Each of our 41 uniquely designed guest rooms boasts modern amenities, including iPod docking stations and LED televisions, ensuring you stay connected and entertained throughout your stay.
Experience luxury and convenience in one extraordinary location. Book your unforgettable stay at The Dylan Amsterdam today!
Important Information
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Boat tours nearby
- Fitness facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Express check-out
- Fireplace in lobby
- Lot hours - 24 hours
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Street parking
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- Golfing nearby
- Fireplace in lobby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Meeting rooms
- Smoke-free property
- Wedding services
- Use of nearby fitness center (discount)
- Tours/ticket assistance
- 24-hour business center
- Airport transportation - pickup (surcharge)
- Boat tours nearby
- Proposal/romance packages available
- Banquet hall
- Reception hall
- Lot hours - 24 hours
- Health or beauty spa nearby
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Luxury Suite, Garden View
1 Queen Bed
646-sq-foot room with garden views
Internet - Free WiFi
Entertainment - LED television with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- HDTV
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Suite, Canal View
1 King Bed OR 2 Twin Beds
700-sq-foot room with canal views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - LED television with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Superior Suite, Garden View
1 Queen Bed
592-sq-foot room with garden views
Internet - Free WiFi
Entertainment - LED television with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Partially open bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite, Canal View
1 Queen Bed OR 2 Twin Beds
484-sq-foot room with canal views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- HDTV
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Luxury Duplex
1 Queen Bed
431 sq feet
Internet - Free WiFi
Entertainment - LED television with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Duplex
1 Queen Bed
377 sq feet
Internet - Free WiFi
Entertainment - LED television with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Double Room
1 Queen Bed
323 sq feet
Internet - Free WiFi
Entertainment - LED television with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Single Room
1 Queen Bed
205 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double Room
1 Queen Bed
248 sq feet
Internet - Free WiFi
Entertainment - LED television with premium channels and pay movies
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- mariannevB1719SF (10/5): Great dinner at Okko. Nice evening and great service by our waiter Skylar . - Dinner walk in Okko restaurant
- 624jiminl (10/5): Incredible experience with The Dylan Amsterdam - The best hotel ever ! Very friendly professional staffs and delicious food. I will never forget about this amazing stay with The Dylan
- pdeneve1 (10/5): Amazing experience - I don't like to write reviews but wanted to make an exception to talk about our stay at The Dylan. Everything was just right, from the location, the rooms - we staid in two recently renovated rooms which were perfect and incredibly quiet-, the restaurant - we had dinner, breakfast and lunch at their brasserie-, to every single interaction with the staff who went out of their way to give us the best experience possible. No doubt we'll go back!
- JC248 (10/5): Such a great hotel. - Absolutely delightful place. Service was top notch, food & cocktails were great, rooms were spotless & super comfortable. Worth paying a few extra $ to stay here while in Amsterdam.
- ittaie2025 (10/5): Incredible Honeymoon Stay - My wife and I stayed here for our Honeymoon. Absolutely fantastic in every way. The ambiance, the location, the amenities, the service, the turn-down, the cleanliness, the amenities, the room, the concierge, everything was absolutely amazing. There really is no downside whatsoever to The Dylan--it is an incredible location to stay at and served as the perfect landing point for our romantic getaway. We were repeatedly blown away by the quality of service and the old-school charm of the hotel. I cannot recommend it enough and we can't wait to go back for anniversaries in the future.
- B2859NScatherinec (10/5): Perfection - I’ve stayed in many hotels and The Dylan is now officially my favourite. I only had the pleasure of staying for one night, but it was a memorable one for all the right reasons. The room was wonderful, luxurious and extremely comfortable with a great mini bar! We ate at the Micheline star restaurant in the hotel and whilst obviously pricey, it was worth every penny; food , wine and service were impeccable. I also really appreciated that the restaurant only has one sitting, so the table is yours for the whole night; nothing worse than spending hundreds on a meal to feel rushed, this certainly was not the case here. My favourite aspect of the hotel though, was the staff; they really make you feel very special and welcome; starting from check in , where I was offered a complimentary drink and sweet treat and then given a tour of the hotel while waiting for my room to be ready ( I was early.) Nothing was too much trouble. I embarrassingly had to call them to my room to show me how to work the lights, but they were completely charming about it. Room service/ breakfast was also wonderful. I hope to return and for longer next time! If you are looking for a perfect romantic stay or just want to go somewhere solo and experience unpretentious luxury and top class service, where you’ll be made to feel very special, this is the place!
- sarahbM7957PT (10/5): An Absolute Gem, top to bottom! - An absolutely stunning 5-Star hotel, with impeccable service and excellent character. Nestled in busy streets of Amsterdam, the charm and hospitality of The Dylan was an amazing slice of “home”, making you feel welcome with each return back to the property. Food and beverage selection is top notch, with carefully curated dishes and details to add to the experience. Ron, and the whole concierge team is outstanding, with extensive understanding of the city. Would absolutely stay again, and looking forward to our next stay.
- loves2smle (6/5): OK stay not great but not baf - Front desk staff were helpful except for when I first checked in. Asked for a foam pillow and extra key but never received either one. Hotel Room was definitely not worth the extra $ that I had to pay above the upgrade from AMEX. View of canal wasn’t anything special or worth it. The floor in several spots were buckling, the heater didn’t work the great. Housekeeping - took my treats and water before they were consumed. I mean?? Both restaurants I got to enjoy. The staff were very attentive at Vinklies but on the slower side at Occo The location was great. Everything wasn’t that far away Overall hotel was OK.
- pmsnowdon (10/5): UNREAL. - We recently stayed at this beautiful hotel in Amsterdam, and I can truly say it was a remarkable experience. The setting is absolutely gorgeous, and the service is second to none. What really sets this hotel apart, though, is their incredible kindness and flexibility. During our first planned visit back in October, my partner fell ill on the day we were supposed to fly. I emailed the hotel at the last minute, explaining the situation, and they were unbelievably accommodating. Without any hesitation or extra charge, they allowed us to reschedule our stay to December. I’ve never encountered such thoughtful and gracious service from any hotel, big or small. This place is a true gem in the heart of Amsterdam. It’s beautiful, exquisite, and utterly unique. I can’t recommend it highly enough and will definitely be returning. Thanks again to the amazing team for making our stay so special!
- 667akin (10/5): Warmth, Beautiful Rooms, and Amazing Service: Highly Recommend The Dylan - Our stay at The Dylan was fantastic. From René’s warm welcome to the entire staff’s friendliness, we felt right at home. The room was stunning, with high ceilings, a beautiful bathtub, and top-notch finishes. The breakfast was delicious, made with the finest ingredients, and the bar’s cocktails were superb. We can’t recommend it enough!
- raquerod7 (6/5): Underwhelming experience - The location is good, walking distance to everything in Amsterdam. The shared spaces are pretty and the hotel is clean. That's it, but you can also get that for much cheaper at other hotels nearby. The biggest issue we had was that even though our room was nice, the bathroom arrangement was not functional. I would expect to be able to take a decent shower at a hotel like this and it was impossible. Our shower was basically unusable, no pressure, the water temperature kept changing, the shower head was tiny, the bathtub was clogged. We were paying over 600 euros per night, that's unacceptable. The other issue we had was with the service, it was very inconsistent. Twice they completely forgot about what we ordered at the restaurant and the people at the lobby were not helpful when we needed some help. Overall I would expect that for the price and size of the hotel that the experience would be great but it was definitely not what I expected.
- 143terencec (10/5): Perfect First Stay in Amsterdam - The Dylan Amsterdam is a true gem. I would describe is as a luxury boutique hotel with so much character. The hotel itself was beautiful, set back from the street by a charming entry courtyard and offering a welcome respite from the busy streets. It is incredibly well located with plenty of cafes, restaurants, markets and stores in the area, but still felt calm. As soon as we arrived, it was clear that the level of service at The Dylan Amsterdam is exceptional. Everyone was warm and friendly, and was very helpful in offering some recommendations during our stay. We were always greeted with smiles and lovely conversations which made our stay special. We chose to stay in one of the rooms with a canal view and the room was very well designed - modern and clean but still warm and cozy. I looked forward to the very thoughtful gifts that the management team left us every night, from famous cookies to tasty stroopwafels to Dutch cheese. The views of the canal from the room was quintessential and gorgeous. Even though our room was facing the canal, we were not bothered by any noises from outside. Finally, the food options at the hotel were amazing. The hotel breakfast was great and offered a simple but perfect selection for any palate. We also made reservations at Vinkeles which was an experience in itself. The food was incredible and service was excellent. My only suggestion would be to improve the gym facilities which was quite small and bare.
- 200medzm (2/5): Theft, Excuses, and Poor Management Response - During my stay at The Dylan, I experienced a theft from my room — something completely unacceptable for any hotel, let alone one claiming to be “luxury.” When I reported it, the Duty Manager, Edwin, handled it with what I would say was reactive best, if I'm being polite. ( a proactive attitude might not be a strong point at The Dylan) Their “investigation” consisted of a quick look at the cameras (as if phones and small items can’t be concealed — common sense, really) and a reassuring statement that the person who cleaned my room is “one of their most trustworthy employees.” That means absolutely nothing to me as a guest who had something stolen. No accountability, no meaningful action, and no follow-up other than an email that meant nothing. Housekeeping needs serious reform — particularly the manager, who seems to lack even the basics of team management, supervision, and discretion. For a property that trades on reputation, this experience exposed carelessness, misplaced trust, and a complete lack of professional handling.
- CheckingIn10 (10/5): The Dylan-Raising the Hotel Experience Standard - The Dylan sets the standard for a boutique luxury hotel. My wife and I chose to stay at the Dylan for a 3 day Amsterdam visit after a 10 day river cruise on the Rhine. I labored over choosing a hotel, but opted for a member of the Leading Hotels of the World, knowing the standards the group sets. The most outstanding part of our stay was the high quality of professional staff and superior service standards. Every member of the staff (reception, restaurants, housekeeping and concierge) we interacted with, were cordial, accommodating, knowledgeable, helpful and went above and beyond with a few unique requests we needed. My wife has food sensitivities to gluten and dairy and the restaurant /bar staff were very knowledgeable about food ingredients, going out of their way to provide delicious and safe food options. Our room (main building luxury double) was spacious, clean and quiet, with only 3 other rooms on the floor. There was plenty of bathroom sink counter space, separate toilet and shower and high quality adjustable lighting. The Dylan's location is perfect, being centrally located within waking distant to Van Gogh Museum and Anne Frank House, in addition to numerous restaurants, canals and shopping. My wife and I are seasoned travelers and have truly been spoiled by The Dylan.
- yankeedoc1 (10/5): Kings Day is Mardi Gras on steroids - What an amazing journey ! I don't know many hotels that start off with a guided tour including a history of its storied past. Wilhelmina and her staff went above and beyond expectations. We happened to be there on Kings Day and the staff diligently protected the hotel grounds. Water and a soft chair always ready. The bar with specialty drinks was a welcome respite and a place for great conversation. The room was impeccable and such attention to detail. We ate at Bar Brasserie and I never before had chicken so tender. Plan to go back when it is not so crowded. Although that was part of the fun.
- Shaun (10/5): - We only stayed for a night due to bad weather and flight cancellation however it was an amazing stay with amazing staff, should we return to Amsterdam we will be visiting again
- Ambassador566585 (10/5): Great location and service. Very comfortable. - Great location in old 9 streets historic part of Amsterdam. Easy walkability to most sites of interest, shopping, and restaurants. The service is top notch and the facilities were great. The room was very comfortable and quiet at the time of our stay. Food was very good. The breakfast had great selection and really good service.
- D9120SFsuew (10/5): Great location, super quiet & friendly - We loved our stay at the Dylan. It's hard to find a quiet hotel in such a busy city, but the Dylan completely delivered. Our room was beautiful, the staff was super friendly, and the location can't be beat. Located in the very cool 9 Streets neighborhood, it was easy for us to walk or tram anywhere in town. And there were lots of great restaurants all around us (including in the hotel!) We got lots of insider tips from the hotel staff, and really loved the pre-stay email that listed all kinds of favorite things to do & places to eat. It made our planning easy and more locally focused too. It's a splurge, but totally worth it. Stay here if you can! Quick tip: Join the loyalty club, called Leaders Club, and book on the hotel's site, to get free breakfast - even if it's your first stay. Loved this perk!
- Nigel John (10/5): - Simply one of the best with a great team. We will be back again. N&S
- Arthur (10/5): - The Dylan has been my favorite hotel on the planet for over a decade. When in Amsterdam, stay and be pampered.
- Ya Chiao (6/5): - The room is nice yet its very noisy as there’s a restaurant in the courtyard, the loud noise last till close to midnight after the restaurant is closed.
- interlocutorb (10/5): Thanks for excellence. - One of the great experiences of my life. Hidden. Superb staff. Best location. A place you walk to and from with a sense of the wonder of life. Perfection.
- Darcie (10/5): - Amazing hotel
- FrequentFlier816860 (10/5): The Perfect Stay - My girlfriend and I had an amazing 2 night stay at the Dylan Hotel. It was absolutely one of the best hotel experiences we've had.From the moment we arrive, the hospitality was exceptional - staff greeted us every time we entered the lobby. We felt welcomed. The concierge team also worked their magic and secured us tickets for the Anne Frank House Museum despite it being already sold out. This gesture made our trip even more memorable. Lastly, we had dinner at Vinkeles, the Michelin star restaurant on the ground floor of the hotel. The food was exquisite and each dish showcased incredible flavor. Overall, the hotel combines luxury, attention to detail, and genuine care for its guests in a way that's rare to find. I will definitely be coming back here again.
- Joseph (10/5): - The bed was very comfortable!
- 852jennieg (10/5): Perfect hotel in a perfect location - We came to Amsterdam to enjoy its vibrancy and bustle but we wanted a hotel that offered a bit of a respite from the crowds and noise. The Dylan was ideal - close to everything yet still an oasis of calm and beauty. The hotel has a beautiful patio where you can dine or enjoy drinks. The bar and the servers are outstanding. It just opened a 6 person chef’s table restaurant that gets rave reviews (we did not eat there). The staff is friendly and professional, the rooms are gorgeous.
- lcf2001 (10/5): A world class city and a beautiful hotel - Amsterdam ! We really enjoyed our recent trip to this great city. We stayed at The Dylan for 3 nights. The pros: 1) It super well situated. I had walked by it a few years ago, so I knew that to be the case. 2) Very clean, beds are comfortable, the food is very good (and so is the wine list). 3) The concierges are knowledgeable. The cons: 1) Breakfast is served in a room overlooking the terrace, but it’s not possible to be on the terrace (only lunch and dinner). And the window in that dining room/bar don’t open, so it get’s stuffy (but remember, the food is very good). 2) The staff is generally very young (read inexperienced), so the level of service is not consistent, although they are always very polite. 3) The décor on the website and in the rooms (we had two of them) doesn’t really match. I felt, especially in mine, that there was a little photoshoping going on. Good to know: 1) They accept large group. We had a wedding that took over pretty much the whole hotel. 2) Also, the last night, they left a little patisserie in our rooms while doing the turndown. It was made with almond paste. My son is severely allergic, so EpiPen ++++. He should have checked (I did giving him hell for it), but with nuts allergies so prevalent, I’m not sure I would recommend that as your turndown treat at night. Lastly, the two museums were perfect ( the Rijksmuseum and the Van Gogh), the electric bike rental company (Black Bikes) offered great service and the self-guided ride to Volendam was our highlight.
- Maria (10/5): - A brilliant little hotel. Beautiful room, very attentive staff, excellent cocktails in the bar. Would absolutely stay again next time I am in Amsterdam. We rented bikes and got the airport transportation organized by them too.
- Natalie (10/5): - my daughter arrived at midnight because her flight was delayed. The most gracious and kind staff walked her luggage up to her room as the room had a steep flight of stairs. Room service is open 24 seven exceptional dining options. Five star all the way accommodations and lovely staff. I've already booked a mini stay later this month for my daughter during her break From school in Amsterdam. This is truly a gem of gems. we will be back again & again
- jonesleeann3 (10/5): Best Hotel Stay Ever! - Truly one of the best hotel stays I’ve had! The staff were so lovely and so helpful. My room was perfect and comfortable. I enjoyed every minute!
- Trixienippon (10/5): What's not to like? It's clean, lush and high end. Home away from home. - What's not to like? It's clean, lush and high end. The staff are very well presented and attentive without at all being in your face and all seem to be enjoying working there. The food is lovely, all requests are accommodated and the rooms themselves are tidy and cosy. Sure there are some steep stairs between the bathroom and bedroom but it's Amsterdam! Don't go there if you have weak knees!! I'll be back. The Dylan was my home away from home.
- vanessay541 (10/5): Excellent choice for Amsterdam - This was a beautiful little boutique hotel in a great location on a canal. Great staff, comfortable room, good dining options. Gym was fine although missing heavy weights for my husband. Excellent concierge service who were helpful in organizing airport transfers, tours, museum tickets, restaurant bookings. Definitely recommend and would return.
- Nicholas (10/5): - Excellent
- I7702KSmarkd (10/5): Great stay in beautiful part of Amsterdam - We stayed here five nights over three separate stays on a trip to Amsterdam, Paris, and Tanzania. Excellent hotel: Beautiful, quiet rooms; friendly and helpful staff; great restaurant; in an attractive part of town pretty close to many of the sights travelers will want to see. The staff really makes the place. Miss it already and hope to return.
- scottdX7090UY (10/5): First Class Experience - A special hotel and experience. The Dylan is a charming boutique hotel with exceptional service. Starting with a warm welcome from Renee who handled a seamless check in, to Edwin the GM who elevated our stay, to Lucas who made the best old fashion, and to Vinkeles which was the best Michelin star dining experience, the Dylan is first class all the way around. We highly recommend and look forward to coming back for sure!
- michaelpH8411TW (10/5): Warm and friendly staff at a beautiful hotel! - Wonderful hotel and staff. Hospitality and sincere warmth of staff was excellent from checkin through check out. The concierge supported setting up private walking tour as well as dinner at Ate’ prior to our trip and their email responsiveness was great. Ate’ was a fabulous and unique dining experience. Service at breakfast and drinks in OCCO was alway friendly and responsive. Room and location of hotel are top notch. Great hotel and happy we had the opportunity to stay!
- Trek25161214668 (10/5): Simply the best… - Simply the best place to stay in Amsterdam. Ideally located by the canals and walkable distance to many of the highlights. It also oozes Dutch culture with a wonderful courtyard in summer. The good and beverage offering is exceptional and the service is always great.
- Mojdeh (10/5): - Excellent location very nice stay safe and lovely.
- Steve (10/5): - Beautiful rooms and modern amenities n an old world setting.
- amm349 (2/5): Wouldn’t stay in this hotel again no matter what - I rarely ever write reviews but I felt compelled to do so in this case. I booked this hotel for a business trip and noted it was supposed to deliver an excellent experience. Overall very disappointed and underwhelmed by the experience: the The good: Location is great, staff very friendly and professional. Rooms very clean. HOWEVER, 1. the room layout was terrible bordering dangerous. I stayed in room 11 which had two levels (bedroom upstairs, bathroom and entrance downstairs). The stairs in between were narrow and very very difficult to navigate, every time I went down the stairs I was concerned I might trip fall and injure myself so much so that every visit to the bathroom became an annoying arduous trip. 2. Upon checking in, I was asked to pay 2500 Euros despite having fully paid the room when I booked it, when I questioned this the staff said it was an ‘error’ and I only needed to pay city taxes and leave a deposit of 200 euros per night, totalling 750Euro, a pretty big difference compared to the 2500 Euros I was asked for. 3. Breakfast was very underwhelming I am returning to Amsterdam in 3 months however I would never ever again stay in this hotel.
- Michael (10/5): - Wonderful in every way.
- 611georgia (10/5): A hotel that feels like a home. - This hotel always feels like a home. Wonderfully located and a very kind staff. Easy bookings for restaurants and the van Gogh Museum. Comfortable bed, wonderful breakfast, and having bikes easily available to explore the city and parks was very much a bonus to our stay.
- davemR9079XE (10/5): Loved it - What a beautiful and attentive hotel in the heart of Amsterdam. Special thanks to Carol @nd the concierge staff. They were superb. Rooms are small but quite comfortable and stylish. Has steep steps, but also has a smallish elevator. Loved the intimate cocktail lounge.
- H5056NBdanc (10/5): Exquisite. - I wish I could offer higher than 5 stars. This boutique hotel in the heart of Amsterdam was exquisite. Fabulous service. Beautiful, understated rooms. Like to recognize Carol, Eddie and Ronald. But all were very nice and helpful. Couldn’t be closer to all the action.
- tennisd2023 (10/5): Truly unique and outstanding experience - The Dylan is a small and quite unique boutique hotel. The staff are the best we encountered in the hotel industry. Check in was quick, and they made us feel very welcome, like family. They got to know us, and took time to ensure we were satisfied. The location is great, very close to the main tourist area, but just far enough that it was quiet. The rooms and amenities are top notch. The food is excellent. It is a well deserved 5-star experience. Such a change form the big chain hotels. If you want unique experience, stay her, or at least visit for drinks or a meal. It will be one of your most memorable experience.
- asdiss2017 (10/5): Wonderful stay at a wonderful hotel. - Well, it's not every day you get a hotel room big enough to dance in, and we did. This was an amazing experience! Everything about The Dylan was just perfect, and the luxurious room was just a start. The service was impeccable. The champagne waiting in our room a surprise, and the gift I got for my birthday so unexpected and so wonderful. The dining was superb, The Occo and The Vinkeles truly excellent. This is a perfect hotel for romantics, even for romantics like me and my husband who have been together for 40 years. Thanks to all. We will be back.
- Marissa (10/5): - One word. Amazing. Two words. Truly amazing! Thank you!!!
- crpay (8/5): Nice but… - Overall a well maintained property in a beautiful area along the Keizersgracht canal, which is conveniently located within walking distance to many nearby attractions, but pricey and our room was small and without a pleasant view. Additionally, we experienced some uppity hotel policies regarding eating takeaway fries from a local vendor in their outside garden patio. Despite spending over $3K for a five night stay we were asked to leave the property while finishing our food (which honestly would have taken five minutes). So much for putting the customer first. We found that very off-putting. And it’s worth noting that it is not just a cultural difference, because our next similarly rated hotel in Utrecht fully encouraged their guests to enjoy the property even if partaking in food purchased off their premises.
- me_desiree (10/5): Thank you - Noya and Kim received me warmly and gave a really nice tour of the hotel. The history of the Dylan is impressive. We celebrated a friend's birthday by staying at the Dylan and Kim went above and beyond to make it feel like a festive occasion. Ronald, the concierge was great. And Rutger and Jailson made breakfast unforgettable, we didn't want to leave. The room was divine, truly a place to unwind and get the ultimate rest. Carol at reservations was so thoughtful and arranged everything so well beforehand. It was an unforgettable stay in what, in my opinion, is the most beautiful hotel in Amsterdam!
- Hector (10/5): - The Dylan is the best choice for your stay in Amsterdam! The staff were so friendly and professional, the decor was stunning, room was spacious. Loved the turn down service every night with curated treats!
- Caroline (10/5): - Beautiful hotel tucked in a really convenient area. Vinkeles restaurant was a wonderful experience
- martilink (10/5): Top notch experience at the luxurious Dylan! - The Dylan was perfect from start to finish! The staff were so welcoming and helpful and the hotel is stunning! Loved the turn down service with local treats each night. Room was comfortable and spacious. Location was great-very walkable to everything. One of the best hotels we have ever stayed in!
- tjacoby01 (10/5): The Dylan is a MUST STAY! - The Dylan is 5 Stars and First Class is every way. From the moment we pulled up in the cab until the moment we drove away our every need was anticipated. The staff is personable, welcoming, knowledgeable and very attentive. The room and the facilities are spotless, tasteful and extremely comfortable. The location is excellent, walkable to everything but far enough away not to be swamped by Amsterdam chaos. We cannot say enough good things about The Dylan. We are really hotel fussy and hard to please and The Dylan exceeded our expectations!
- marjalago (10/5): An five star boutique hotel in every sense - The Dylan is one of the finest boutique hotels in Europe. There is superb attention to detail that leads to a feeling that you are very well cared for by a friendly attentive staff. The rooms are well decorated and very comfortable band the restaurants are both excellent.
- SimonT962 (10/5): Top genuine boutique hotel - We loved this hotel. it is everything we look for in a top hotel: discrete, stylish, super staff (friendly, knowledgable and efficient), excellent location, genuine boutique, beautiful buildings, great food....and if you need it (we dont) there is even a 2*michelin restaurant on site!! so very happy customers and we will definitely be back. Our only 'constructive' feedback is that some of the lighting frustratingly dark. reflecting the likely older demographic of the customer base they might want to re think this one - it is i fear a slight hangover from the original designer (way back in the day) who did have a thing about 'dark spaces'. Yes its expensive and yes the rooms/bathrooms are 'cozy' - but that is staying in cities. This is prime Amsterdam. The expense is justified as they get everything right. thank you to all the team for making our stay so welcome
- IXFIT (10/5): I'm ready to go back to The Dylan! - Our recent stay at the Dylan Hotel in Amsterdam was an exceptional experience. From the initial warm welcome and seamless check-in to the personalized touches throughout, the hotel truly exceeded our expectations. Brian made us feel like valued guests from the moment we walked in, ensuring a smooth and comfortable arrival. The thoughtful gestures, such as early check-in and a welcoming pot of tea, set a luxurious and relaxing tone. Celebrating my wife's 50th birthday, the hotel added a special touch with a personalized note and a delectable cake, making her feel truly special. Our room was exquisite, adorned with luxurious Aesop amenities. The breakfast was divine, particularly the delicious orange muffins. In the evening, the expertly crafted cocktails at the bar were simply superb. The impeccable service, with staff consistently anticipating our needs and greeting us with warm smiles, further enhanced our stay. The hotel's prime location added to the overall charm. We eagerly anticipate our return to Amsterdam and another unforgettable stay at the Dylan.
- Esther (10/5): - Beautiful hotel with friendly staff and great service.
- alexfO3660LE (10/5): Loved it - Beautiful hotel, probably in the best neighborhood in Amsterdam for tourists — quieter than city center, close to great shopping and restaurants. Restaurant was quite good. Staff/concierge could not have been nicer or more accommodating. Some rooms may not be the best for older visitors (stairs, attic beams). But absolutely recommend and hope to come back.
- james (10/5): - Excellent stay! Wonderful hotel and staff. Looking forward to visiting again.
- LOUIS (10/5): - Absolutely loved our stay at the Dylan, excellent customer service. The staff is friendly and extremely helpful. The rooms are very comfortable and it is located in a central area, walkable town.
- Sean (8/5): - Everything was absolutely perfect except for the heating/plumbing/electrical. Shower drain barely worked, bottom of shower filled with water. Sink faucet handle slowly leaked water when turned on. Heat was on but room still felt quite cold, so maybe a bit under-designed for the space. Some of the lights upstairs did not work so the upper loft area was a bit dark. Just not stuff you would expect to be wrong at a place as nice as The Dylan.
- James (10/5): - xx
- amberlF4383SL (10/5): Quiet luxury! - The Dylan is a quaint luxury hotel with spacious rooms and wonderful amenities. The staff was accommodating and tried their very best to make our stay as convenient as possible. It is located in a wonderful area of Amsterdam, not too crowded but still nearby all the top spots. Wonderful simple but tasty breakfast buffet and lots of good spaces to hang around.
- Melissa (10/5): - Beautiful quaint boutique hotel.
- James (10/5): - All excellent.
- Joan (10/5): - very lovely and staff excellent luxurious
- Norman (10/5): - A very high quality well kept small hotel. Excellent service and food
- Melinda (10/5): - The Dylan is elegant. A very welcoming staff. The building is exquisite. The dining is superb. The rooms are abundantly appointed. Bathrooms are large. The tub is great. I walked everywhere from this location. Especially around the corner for coffee. And another quick walk for the best frites that I had during my entire 2 weeks. The Dylan is special. I highly recommend.
- Gary (10/5): - Staff is absolutely amazing! Property is also excellent! Thank you!
- Celine (10/5): - Simply perfect in every way
- Jennie (10/5): Luxury and Service! - The Dylan was absolutely amazing. I would stay here again in a heartbeat. The staff was amazing, the room was clean and luxurious and the experience was unmatched. We arrived early and they met us with a hot tea and a muffin and checked our bags (which they took up to our room when it was ready) and provided recommendations for our morning. The room was very clean, and comfortable. Really enjoyed turndown service each night. Location was great and easy to walk most places we wanted to go but the Concierge was also happy to help arrange a cab when it was rainy or we wanted to venture further. I wish I could go back again already. Thank you for the great stay!
- Barton (10/5): - Older buildings nicely updated
- Vincent (10/5): Aa luxurious haven with exceptional staff - I was in town for business for 4 days and I was incredibly impressed with the Dylan staff. They went out of their way to be helpful, always happy and courteous, and made an effort to say my name when they encountered me. The location is amazing, the comfort and cleanliness were exceptional.
- Derek (10/5): - Simply wonderful hotel. The hotel is in the ideal location in Amsterdam and the service is second to none. Truly exceptional hotel
- Carla (10/5): Loved it!! - It was outstanding. Our room was very pretty, quiet, clean, spacious, well designed.
- Julie (10/5): - This was our second stay of what will be our new staple for work/leisure. Best location and setting, beautiful building, lovely light and quiet spaces but with a sexy bar, sweet courtyard, and a Michelin star restaurant as well. Very well appointed and designed rooms with quality amenities and large bathrooms. But most of all- it was the best front desk/concierge team I’ve ever experienced in years of fickle travel. They are familiar with their guests and anticipate every need: water, tea, desserts, taxis, reservations etc. They went above and beyond for us when we had a medical issue with my husband, calling in an MD, even sending me coffee and pastries when I was exhausted coming in from errands one morning. And they asked after the outcome genuinely when we returned from the hospital?! This will be the only place I stay in AMS going forward. I hope you are lucky enough to do so as well. Cheers.
- Anne (10/5): - Excellent staff, very friendly and helpful. During our stay in July the area is very crowded but still quiet and beautiful to walk around before 9am so gives you a feel for how things are. Very central, easy to walk to shopping and other attractions. Would highly recommend the hotel; we stayed in the new wing and preferred it over the original hotel for its more modern facilities.
- liat (10/5): The best hotel in Amsterdam - This gotel gives you rhe feeling that they wnjoy making your stay the best they possibly can. From the recieving drink yo the surprise you get in your room everyday. Every move you make they make sure our stay was perfect!!!
- Jamie (10/5): - Excellent!
- Julie (10/5): - Staff was amazing. Bar is beautiful and courtyard as well. Flowers and lights - magical garden oasis on the canal in one of the busiest parts of the city.
- Lonell (8/5): - Buildings are beautifully maintained and still have some of the original materials. Charming lounge and courtyard areas. Excellent food. Staff was very attentive and responsive. However, I wasn't aware my room would be on two levels with steep stairs (about 15) with a curve at the top between the bathroom and bedroom. I'm in my 70s and wasn't comfortable maneuvering the stairs at night. I didn't like that I would've had to pay an additional 75 euros a night for 4 nights to change rooms.
- Helene (10/5): - Staff was so attentive from moment we arrived.
- James (10/5): - The Dylan was a great hotel - small, well run, super clean, and very friendly, helpful staff. We will definitely be back!
- David (10/5): - The staff was amazingly courteous and very professional. Concierge, bar staff, and restaurant was excellent. A 5 star experience. David Lyle Houston, TX
- Danielle (10/5): - Location was fantastic, hotel property and amenities were superb, and the concierge's service was outstanding. Cannot wait to go back!
- Jemma (10/5): - Hands down the best place to stay in Amsterdam. Boutique hotel with outstanding amenities and service. Located in the best area and can walk to everything. This was our 4th visit and we will absolutely be back.
- Maria Sol (10/5): - Great place to stay in Amsterdam.
- Maria Sol (10/5): - Great please to stay in Amsterdam
- Cora (10/5): - Everything was perfect, everything, and the restaurants are worth the visit, both restaurants
- Chadwick (10/5): - Best hotel stay in my life.
- Margery (10/5): - I can't say enough about how much I enjoyed The Dylan. A great staff. Wonderful dining and bar. Beautiful room facing one of the top canals. Easy walking to museums, shopping, dining. The facility is a unique combination of history and modernity. Altogether perfect from my point of view.
- Cheryl (10/5): - Beautiful inner courtyard
- Yonatan (10/5): - Excellent Hotel, great location.
- Daniel (10/5): - Excellent, staff were amazing
- Jade (10/5): - The service was exceptional and the hotel is lovely l.
- Diana (10/5): - Ask for a room in the old section of the hotel. The newer rooms are much more stark and contemporary. In the old section they are luxurious and beautifully decorated. After my first night,( of 3) I mentioned it to the front desk, they immediately moved me to the old section, despite being fully booked. The attitude of the staff is incredible, and the bar menu and ambiance is warm and wonderful. There is a Michelin star restaurant on the premises, but book well in advance if you want to dine there. Highly recommend you treat yourself to this lovely hotel in one of the most vibrant cities in the world.
- David (10/5): - Perfect location, great staff, and a beautiful facility...run to the Dylan!!!
- jan (10/5): - First this location is prime directly across from canal. Easy to walk to museums restaurants etc Renee and her staff could not of been more helpful from the moment you arrive until you leave.
- Amanda Lee (10/5): - The Staff were absolutely unbelievable!! Cannot wait to go back!
- Daisy (10/5): - Impeccable service!
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